We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/02/2022
"replaced fan and failed valve, unit now working right."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manassas, VA 20112
Demonte S.
Job Details: 06/02/2022
Inspected the unit. Found that the cx is saying that the Dishwasher isn't powering on. Checked the power at the Terminal Block. Found that the neutral power wire is burned & Terminal Block is Melted. Unit will the Terminal Block & 4 Screws. ( Any questions please check Sd Pictures.) ; ordrng 1 W11573809 (TERM-BLOCK) and 4 WP3400014 (SCREW)s
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Mechanicsburg, PA 17055
Sal R.
Job Details: 06/02/2022
"Per the previouse tech, i was able to access and replace the bulkhead. Unit test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Bethesda, MD 20814
Roberto I.
Job Details: 06/02/2022
"Cx complaint oven not heating.Tested unit, confirmed oven not starting at all. tested igniter, found it open. Replaced igniter using v/s part. Ran a bake cycle, the unit worked ok. Collected 259.02; ordrng 1 74007498 (igniter (RI van stock)), used 1 74007498 (igniter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/02/2022
"Cx complaint no heat. Ran a cycle and confirmed no heat. Removed front and drum. found open igniter. Replaced igniter using pre id part and reassembled parts. Ran a timed dry cycle, the unit heated and worked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mechanicsville, VA 23116
Thomas B.
Job Details: 06/02/2022
Cx complaint unit is not working properly inspected unit filled all gaps in liner tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Linthicum Heights, MD 21090
Emmanuel R.
Job Details: 06/02/2022
"Cs icemaker not working intermittently, Error code E1 timeout due to temps or fan. Fan works good, i noticed they have ice getting stuck in the dispenser letting warm air in .Icemaker cycles and fills good. Advised customer not to allow ice to get stuck in the dispenser because it is letting warm air in and thge icemaker cant make ice."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Midlothian, VA 23112
Joseph D.
Job Details: 06/02/2022
cx complaint of unit turning on by itself. unit turning on drain for f8e4 error due to improper drain routing. unit now working properly. coupler to reverse osmosis run off pump also pointing into dishwasher drain hose. 7733789757
We serviced a
KITCHENAID COOKTOP
Model KGCD807XBL02
Near Chambersburg, PA 17202
Marc M.
Job Details: 06/02/2022
"cx complaint unit is sparking at other burners when one burner is already lit. inspected unit and found for example that when the left front burner was lit the remaining three burners would continue to spark. this is due to failure within the spakr module. however due to the age of the unit, the screws within the burners heads that MUST be removed in order to access the spark mod, are completely seized in the burner base assemblys. unit will need new burner screws and burner bases to access the spark module.; ordrng 1 74010774 (orifice ho) and 1 74010772 (orifice ho) and 1 74010773 (holder-orf) and 1 W11416836 (orifice holder) and 8 WP3368921 (screw-torx)s"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rosedale, MD 21237
Emmanuel R.
Job Details: 06/02/2022
"Replaced the belt and the drivemotor and tested unit, unit is now working properly. it heats ,tumbles and no more noises."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Unionville, VA 22567
Eric F.
Job Details: 06/02/2022
"Confirmed cx complaint unit not washing properly. Found cold water valve not actuating. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model WFW8740DW0
Near Washington, DC 20011
Israel R.
Job Details: 06/02/2022
"F8E3 over flow, F5E2 Door lock, F5E4. Customer complaint unit is leakiing. Customer complaint unit I found the unit is leaking out if the bellow. The bellow is not sealing. is bubbling where it meets the door. The bellow is bad. Ordering new bellow. Paid in full. Call office and office schedule for tuesday the 7th. The part is in stock 85 units.; ordrng 1 W11106747 (bellow 196.69)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Taneytown, MD 21787
Brian R.
Job Details: 06/02/2022
no answer at door and office said mailbox was full. waited 10 and she texted me back and said she didnt know of appointment and they wont be back till 3. advised they will need to reschedule.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Elkridge, MD 21075
Robert L.
Job Details: 06/02/2022
"installed new lower door seal per previous, cleared errors and ran diagnostics tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bel Air, MD 21015
Neil H.
Job Details: 06/02/2022
"CX COMPLAINT UNIT BUILDING FROST FOUND IN DIA TEST OF THE HEATER NEW CONTROL NEEDED WAS ABLE TO PUT UNIT INTO DEFROST CONTROL NOT CLOSING RELAY.; ordrng 1 W11558182 (Control, Electronic)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Hagerstown, MD 21742
Danny R.
Job Details: 06/02/2022
installed parts had to sweap charge and blow unit out and pump down three tims parcel restrition got that out had good frost parrten now checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/02/2022
installed parts and tested dispensor. working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Oakton, VA 22124
Jason A.
Job Details: 06/02/2022
CX complaint MW slow to heat. Previous tech installed parts & swapped BLK & WHT wires to capacitor. Correct miswire & replaced parts. Did a power output test 4X as outlined in tech sheet. No chart for 1800W which this MW label is & verified in Service Manual Called techline did another output test 32OZ of water & 1 minute 69 to 87F per tl 18F rise is within spec SR 7733790192 > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Upper Marlboro, MD 20774
Shane B.
Job Details: 06/02/2022
"cx complaint is the unit going off balance, rattling around. said its been happening the last 2 weeks. found no error codes. ran service cycle. unit completed it with no issues. suspension feels solid. nothing leaking or damaged under unit. i explained loading, cycle selection and detergent use to cx. he now thinks he may have had a mixed load set on the wrong cycle. cx understands how to use the unit. unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Midlothian, VA 23112
Joseph D.
Job Details: 06/02/2022
"replaced controls, evap fan motor, freezer evap fan motor and harness. compressor. confirmed proper air flow and frost pattern on bth evaps. unit now working properly."
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Bowie, MD 20721
Shane B.
Job Details: 06/02/2022
"complaint is lid lock light flashing and unit not working. when i arrived light was flashing. checked codes F2E1 stuck key, F1E1 main control fault, F7E5 shifter fault. cleared codes. cycled power to unit. light is no longer flashing. tested lid switch in diagnostics. it worked several times. ran service cycle. unit completed cycle with no issues. pressure hose is clear. calibrated unit. unit is working as designed. cx paid for service call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Oakton, VA 22124
Jason A.
Job Details: 06/02/2022
CX complaint FRIGE FC doors not closing all the way & frost build up. Found FC iced up. RC evap clear. Cleared all ice & frost. Removed frozen lube on rails. KA needs to not apply lube or use lube rated for FC temps. Lube hardens & slows down rail door closing. See SDpics. Leaned unit back to assist closing. Costco 2yr > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/02/2022
unit is in warranty and was delivered 7 days ago. cx complaint unit cooled and made ice properly for 2 days then cx noticed ice melting and freezer is thawling out both sections are approximately 38 degrees at this time with the compressor and all fans still running. unit has a sealed system issue ordering all sealed system components and associated lok ring couplers as well as lok ring kit and r600 refrigerant and scheduling for sealed system tech with 4ct service; ordrng 1 W11574734 (compressor kit) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (process stub) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11411956 (condenser) and 1 W11504445 (coupler) and 1 W11504431 (coupler) and 1 W11578027 (evaporator) and 1 W11506620 (coupler) and 1 W11504450 (coupler) and 1 WPW10143759 (dryer) and 1 lokringkit (long ring kit) and 1 r600 (r600)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Bryans Road, MD 20616
Robert A.
Job Details: 06/02/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the unit unplugged, I plugged it in and it turned on. The unit is receiving 122v from the wall. I noticed the interior light were flickering, when I attempted to dispense ice it did not respond (no noise) but all lights would turn off. The temp control in the RC is not on at all, I pressed every button and cycled power to turn it on but still no lights. The compressor and evap fan are running but no frost pattern or cool air at all. The unit will need new control boards to resolve the issue. I'm ordering the boards for the return visit.; ordrng 1 W11203289 (dispenser control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Havre de Grace, MD 21078
Neil H.
Job Details: 06/02/2022
CX COMPLAINT UNIT PANEL FROZE AND THE UNIT NOT COMING ON NOW PUMP WAS RUNNING NEW LATCH NEEDED AND CONSOLE AND CONTROL.; ordrng 1 W10619006 (latch-door)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near Baltimore, MD 21212
Milton J.
Job Details: 06/02/2022
CX complaint internal light not coming on and internal element falling in frong. Inspected and found no voltage being sent to the bulb. Installed new Light Transformer and bulb. Light now working. Also found the support clip for the element is snapped off. Ordering new Element Support Clip. ML scheduled for 6/8. -MJrob; ordrng 1 W10909479 (Element Support Clip.)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Hartfield, VA 23071
Gill G.
Job Details: 06/02/2022
cx complaint: unit is not cooling. found unit cooling in off position. ran diagnostic mode and tested compressor and heater. did not get full frost pattern on evap. unit stopped cooling. compressor amp draw at 1.1 while cooling. thermistors tested ok. ordered control.; ordrng 1 W11580519 (control)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Seaford, DE 19973
Jonathon C.
Job Details: 06/02/2022
"cx complaint, loud noise when running. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Elizabeth City, NC 27909
Branden R.
Job Details: 06/02/2022
"cx conplaint range-turned itself on in the middle of the night safety covering trip and diagnosis please , checked unit , found all major componets checked good , unit has proper 240 vac . disassembled and checked all connetions . everything checked good cx stating that unit turned on by itsself cant get unit to show any proplems explain to cx it sounds like a control issuse , if proplem happens again unit will need new control . cx stated she will be getting unit replaced . called WPL safety to document . sr7733764966"
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XS00
Near North East, MD 21901
Alexander W.
Job Details: 06/02/2022
CX stated glass is bad wants new glass. inspected tested and verified cx complaint gave cx qoute for new glass top. CX accepted qoute paid in full 553.93 by CC cannot resched at this time due to SO part; ordrng 1 W10365136 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/02/2022
"replaced parts, unit tested and now the water from the dispenser is clear but the pressure is too low .. order valve; ordrng 1 W11043013 (valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middle River, MD 21220
Emmanuel R.
Job Details: 06/02/2022
heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778Installed heater element tested unit. no leaks unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Red Lion, PA 17356
Drew B.
Job Details: 06/02/2022
cx had element fall under the service pointer was able to remove and replace the element and now is updated and checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Centreville, VA 20120
Richard B.
Job Details: 06/02/2022
"CX complant. Dishes not drying . Inspected unit and found CX using normal cycle and no rinse aid in dispenser, . Advised CX that with a dishwasher wirth a plastic tub longer cycles with extended heating cycles as well as using rinse aid must be used for optimal drying of items. Also advised CX that some plastic ware may not dry. Job completed, Heater is working , No error codes good wash pressure and good drain . Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS08
Near Fulton, MD 20759
Justin S.
Job Details: 06/02/2022
the cx says the unit is not cooling very good. had bge out and was told it is sealed system related so they wouldnt touch it. the compressor and fans are active when i arrived. the unit is 44 in the refrigerator and 28 in the freezer. the inverter is pulling .9aac. compressor is very hot. the unit needs the compressor evaporator called tech support and spoke to rich. hx is built into cabinet tech says. file number 7733790580.; ordrng 1 W10841139 (compressor cbe) and 1 WPW10143759 (filter cbe) and 1 W10195924 (evaporator cbe)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near Quinton, VA 23141
Gill G.
Job Details: 06/02/2022
verified cx complaint of unit drawer front panel being scratched and drawer not seating properly into unit. found drawer is warped and not square and front panel is scratched. ordered drawer and front panel. scheduled return visit.; ordrng 1 W10813962 (drawr-util) and 1 W11516728 (drawer panel stainless)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX02
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details: 06/02/2022
"Confirmed cx complaint unit not cooling properly. Cx stated it worked after resetting it then temps started to go off again. Inspected unit, confirmed freezer temps at 15 degrees, fridge at 38. Unit has an electrical issue, either in the controls of the unit or from rare and intermittent feedback from a component that does not happen consistently. Quoting cx for new boards and a thermistor but advised them that there could be additional issues. Cx quoted for 2 count labor return, if cx engages in quote will need 2x labor time.; ordrng 1 WPW10468948 (contrl-box) and 1 WP2188820 (temp sensor) and 1 2count (2 count labor time)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Hurlock, MD 21643
Jonathon C.
Job Details: 06/02/2022
"cx complaint, F1E0 error. unable to complete repair. office to reschedule once we find part.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Beaverdam, VA 23015
Thomas B.
Job Details: 06/02/2022
"Cx complaint unit is not working properly inspected unit removed and replaced the control, gearcase, splutch, and shifter actuator. Tested and inspected for proper use unit now functions normally"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HT6
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/02/2022
"CX complaint: not heating. Tested and verified complaint. Magnetron tested at 0.2 olms which is passing. Diode tested with a 9v battery and i was getting 6vdc one way and milivolts the otgher way. Ordering transformer, capacitor and ACU (just in case). On repair visit. tested transformer and capacitor before replacing. Cannot reschedule due to loss of signal.; ordrng 1 W11493408 (transformer) and 1 W11335495 (capacitor) and 1 W11333816 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WED96HEAW0
Near Crownsville, MD 21032
Kevin P.
Job Details: 06/02/2022
"cx complaint unit squealing, found idler pulley seized. replaced pulley and unit tests good. job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hurlock, MD 21643
Jonathon C.
Job Details: 06/02/2022
"cx complaint, unit has no power. tested, inspected, verified complaint. no power from oulet on either leg when plug fully inserted. was able to get power while jiggling plug. issue is not with unit, job is complete. cx unable to provide pop"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Hallieford, VA 23068
Lucas R.
Job Details: 06/02/2022
"cx complaint damage to paddle and door replaced paddle ordered door, advised cx to contact office upon delivery.; ordrng 1 W11436604 (door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near McLean, VA 22101
Christian C.
Job Details: 06/02/2022
Cx complaint upper rack is falling. Inspected unit found right upper railing cracked. Ordering right upper rail. Cx paid in full.; ordrng 1 W11259786 (right upper rail)
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS03
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details: 06/02/2022
"Confirmed cx complaint middle burner not lighting. Found food on spark anode preventing unit from sparking. Advised cx on unit maintenance, charged 120 diagnostic."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Ruther Glen, VA 22546
Thomas B.
Job Details: 06/02/2022
"Cx complaint unit is not working properly inspected unit found No cool checked compressor not cooling at all unit will need new compressor, evaporator and 3 way valve parts and labor covered under entitlements ; ordrng 1 W11025999 (compressor) and 1 W10865322 (evaporator) and 1 W11506635 (Coupler) and 1 W10865727 (3 way valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Gloucester, VA 23061
Lucas R.
Job Details: 06/02/2022
"verrified scratches and closing paperwork, replaced door."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS07
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/02/2022
CX complaint: hood fan makes bad sound. Tested and verified complaint. Ordering hood fan. Cannot reschedule due to BO part; ordrng 1 W11409092 (vent fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Gloucester Point, VA 23072
Lucas R.
Job Details: 06/02/2022
"cx complaint unit not cooling, checked unit found vap covered in ice, heater not coming on, br wire to heater unseated, reseated wire, thawed evap verrified repair in diagnostics, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ02
Near Selbyville, DE 19975
Michael E.
Job Details: 06/02/2022
SR 7733790558 CX complaint: evap frosting. Tested and verified comp
We serviced a
WHIRLPOOL WASHER
Model MVWB980BG0
Near Frederick, MD 21704
Ricardo S.
Job Details: 06/02/2022
"Cx complains that the unit make too much noises, inspected unit, the noise coming from the bearing, unit is leaking from tub seal. need outer-tub, suspension and drive hub CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W10381077 (tub-outer) and 2 countsjob (2 counts job)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM00
Near Sykesville, MD 21784
Justin S.
Job Details: 06/02/2022
replaced the lights and now the unit is illuminating all the lights good. the unit is now good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Aberdeen, MD 21001
Neil H.
Job Details: 06/02/2022
REPLACED THE CONTROL UNIT CHECKED GOOD NO ERROS IN DIA AND UNIT PASSED CYCLING TOLD CX ALLOW 24 TO SEE IF I/M IMPROVES PRODUCTION
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cambridge, MD 21613
Jonathon C.
Job Details: 06/02/2022
"cx complaint, unit not operating, tested, inspected, verified complaint. upon arrival, found lid latch not operating, on further inspection, found lid latch broken. replaced lid latch, tested unit, unit working as designed, job is complete.cx paid in full by check (#2343)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Fort Washington, MD 20744
Robert A.
Job Details: 06/02/2022
Cx complaint that the unit's door is not closing fully. I inspected the unit and confirmed the complaint. I found the left hinge popped out of place causing the door to be crooked. I corrected the door hinge position. I notice the lower racks rollers and retainers are damaged and need to be replaced as well as the tub gasket. The cx only wants to fix the gasket among the needed parts. I gave them a quote for the gasket only and collected the payment in full by CC. The unit is working as designed.; ordrng 1 W11177741 (gasket 74.10)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Portsmouth, VA 23701
Zachery R.
Job Details: 06/02/2022
"cx complaint unit not draining. upon arrival noticed unit will need updated heater, also drain hose was installed wrong, advised cx to read installation instructions so unit can work efficiently. advised cx unit is on sub floor and will need to be accessible for return tech and to call VIA office after drain hose is corrected.; ordrng 1 W11537778 (heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYY03
Near Fulton, MD 20759
Justin S.
Job Details: 06/02/2022
cx says the unit just stopped cooling overnight. the unit is plugged in and cooling is not turned off but the unit is not active. internal temps are room temp in both sections. when raising the legs the door alarm started going off. reset power to the unit and i heard the compressor and fans activate. the unit is beginning to cool. the unit is now good. the cx doesnt wish to replace the controls at this time but gave quote for the control replacement; ordrng 1 W11088499 (control(224.36)) and 1 WPW10623110 (ui(264.21))
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near New Freedom, PA 17349
Drew B.
Job Details: 06/02/2022
"x complaint that unit is dispencing water when your pressing the ice paddle it diepsnes water but when you let go and try again... then just ice goes down as designed.. was able to to replace the ui and test no issues nd found all connections are tight, and will need the unit...; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Bowie, MD 20720
Shane B.
Job Details: 06/02/2022
"complaint is unit not drying after having heater replaced. inspected and found the wire to right side of heater was not plugged in at all. pulled unit out. plugged heater in, tested unit. unit is working as designed."
We serviced a
JENNAIR COOKTOP
Model JIC4430XS00
Near Bethany Beach, DE 19930
Michael E.
Job Details: 06/02/2022
Replaced the control as per previous diagnosis. Tested unit and it is now working properly. CX paid 240.00 for labor on CC. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, PA 17033
Justin L.
Job Details: 06/02/2022
as per previous tech was able to access unit and replace icemaker. unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Essex, MD 21221
Emmanuel R.
Job Details: 06/02/2022
"Cs washer doesnt spin, confirmed complaint. Replaced the actuator but it still doesnt want to shift into spin, basket spins freely. unit will agitate but when it gets to spin it doesnt want to do anything, Error codes f7e1 basket speed fault. Even under calibration it doesnt want to spin. Checked splutch is ok ,door lock also ok, Unit need a control and possibly the drive motor. Ordering control for sure and drive motor incase its needed.parts and labor covered under entitlements.; ordrng 1 W11411581 (control) and 1 W11222082 (motor-drve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Dillsburg, PA 17019
Sal R.
Job Details: 06/02/2022
CX complaint is that the utni is making a a loud grinding noise during spin and agitation. I found that the the gearcase is leaking oil. UNit will need 1 gearcase (W11393685) and 1 clutch (W10734521). I quoted CX for the cost of repair . I collected 120.00 for service charges via credit card .
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near McLean, VA 22102
Christian C.
Job Details: 06/02/2022
Installed part. Tested unit no errors. Ran through service cycle no issues.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ2
Near Bowie, MD 20720
Shane B.
Job Details: 06/02/2022
"cx complaint is the unit running when not in use. when i arrived unit was unplugged. plugged it in and fan started running and interior light stays on. door switches look fine. i replaced thermistor with preIDed part and restored power. unit did not run on its own. to double check i plugged old thermistor back in, unit still worked properly. called techline, they advised, the relay on the board would have to be stuck for the interior light and fan to run. advised replacing control board in case relay gets stuck again. 7733789479. documented with safety 7733736913. they issued parts auth#W130N51WP1. cx refuses to pay for labor. left her with the quote she said shes going to call whirlpool.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Wilmington, DE 19809
Taylor F.
Job Details: 06/02/2022
Cx complaint is cosmetic damage. Tested inspected and verifed complaint. Replaced panel and handle per previous diagnosis. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/02/2022
"Cx complaint, ice collecting at the top of the freezer cabinet, found freezer door offset, slight air gap between the casing and gasket. Installed washers from truck stock to shim-align the doors, used a heat gun to mold the gaskets to the casing, verified door sealing properly, unit is working as designed.; ordrng 2 WP487802 (Washer)s and 1 WP487576 (Washer), used 2 WP487802 (Washer), and 1 WP487576 (Washer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Millsboro, DE 19966
Frederick R.
Job Details: 06/02/2022
CX complaint is WM making loud noise in agitate. Inspected/tested unit and verified complaint. Found unit had a defective slider. Replaced slider from prior diagnosis. Retested and unit is now working properly. Job is complete
We serviced a
JENN-AIR BUILT-IN M/W
Model JMD2124WS0
Near New Freedom, PA 17349
Drew B.
Job Details: 06/02/2022
cx complaint that unit is powering off soon as your start the unit... i found when powering on the unit the unit heated the towel about 5 times no issues then when i went to install back in wall and close door the unit powered off. i also foudn some noise from mag when running... orderingthe parts listed.; ordrng 1 W11596034 (mag) and 1 WPW10775418 (pcb) and 1 W10278172 (fuse) and 1 W10759260 (filter noise) and 1 W10278162 (left latch) and 1 W10278164 (right latch) and 1 WPW10277906 (panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bridgeville, DE 19933
Michael E.
Job Details: 06/02/2022
"Cx complaint: FC door not closing all the way. Tested and verified complaint. I found the left track had a piece of plastic loose in the track which was not from the track and was stoppingt the door. I removed the obstruction, heated and reshaped gasket. Tested unit and it is now working properly. Job is complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Ellicott City, MD 21042
Justin S.
Job Details: 06/02/2022
replaced the 3rd rack and both tracks and tested. the unit is siding in and out easier. cx is happy with the way it slides in and out now. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model MDB4949SKZ0
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/02/2022
Replaced heater per SP s17304. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waldorf, MD 20603
Robert A.
Job Details: 06/02/2022
"Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I found the unit is getting 243v from the wall. The unit powers on, tumbling and has decent air flow. I found the element has a break and the TCO fuse has blown. The unit will need a new element and TCO kit. I installed the parts and collected the payment in full by CC. I tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wilmington, DE 19802
Taylor F.
Job Details: 06/02/2022
"Cx complaint is unit not cooling. tested inspected and verifed complaint. Found the compressor drawing 0.33amps and no frost pattern at all. Unit has a sealed system leak. Ordering evap, process stub, and drier. Sealed system repair is covered under entitlements. Collected 120.00 service call by CC. Cannot reschedule at this time. 2CT SEALED SYSTEM; ordrng 1 W10836706 (evaporator) and 1 W10143759 (drier (service)) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waldorf, MD 20603
Robert A.
Job Details: 06/02/2022
"Cx complaint that the unit is making a squeaking sound when the IM fills and moisture is forming on the top of the FC gasket. I inspected the unit to confirm the complaint. I found the gasket moisture is building on top of the FC gasket. I was advised to install a seperate inner gasket to resolve this issue. The IM fill sound is not out of character, it is working as designed. I'm ordering the part for the return visit.; ordrng 2 W11159728 (gasket)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Newark, DE 19711
Taylor F.
Job Details: 06/02/2022
Replaced element per SP s17304. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Clinton, MD 20735
Shawn D.
Job Details: 06/02/2022
"cx complaint light stoppped working and freezer temps went up but now temps seem ok but light still does not work. inspected unit and confirmed freezer light not working. found bad door switch. grabbed door switch from v/s installed and tetsed now freezer led works. unit is good; ordrng 1 W11396033 (switch SD VAN STOCK), used 1 W11396033 (switch) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, DE 19711
Taylor F.
Job Details: 06/02/2022
"Cx complaint is unit not washing/spinning out. Tested inspected and verifed complaint. Found the unit to have the actuator from SP W11531483. Replaced actuator from VS and unit is now working as designed. Job is complete.; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Vienna, VA 22180
Christian C.
Job Details: 06/02/2022
Cx complaint unit had an F6E1 error and there is water behind unit. Inspected unit found unit is getting 240VAC from outlet and control is getting 120VAC and led is blinking. Console is unresponsive. Found steam nozzle is leaking water into tub. Ordering console and nozzle.; ordrng 1 W11351728 (console) and 1 W11230609 (nozzle) and 1 W11216837 (valve and hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Clayton, DE 19938
Taylor F.
Job Details: 06/02/2022
Cx complaint is no ice. tested inspected and verifed complaint. Found the unit not dispensing water or making ice. No water is coming into the unit. Cx needs to contact a plumber. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Manassas, VA 20109
Richard B.
Job Details: 06/02/2022
"CX complant. Not cooling , Inspected unit and found ice build up on evap return lines . indicating a sealed system issue . Ordering two count sealed system work. Called DS and spoke with him. RB; ordrng 1 W11506635 (stub) and 1 wpw10143759 (dryer)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fallston, MD 21047
Neil H.
Job Details: 06/02/2022
REPLACED THE HEATER PER SP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Norfolk, VA 23503
Carl A.
Job Details: 06/02/2022
replaced all parts tested unit works as deisgned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ocean View, DE 19967
Frederick R.
Job Details: 06/02/2022
CX complaint is no cool. Unit has been sitting in garage for awhile unplugged. Checked thermistor and it was connected to discharge line not the return line. Turned power on and both fans and compressor turned on. Amp draw was 0.23. Installed UV drier and coupler.checked with nitrogen to make sure no restrictions and there was air coming out of drier. Finished hooking drier and did pressure test and it sat at 140psi for 15mins. Vac'd unit down to 30in for 15 mins. After closing gauges the vac held. Filled unit with 4.25oz of R134a. Low side pressure was 2psi and high side was 150psi. Informed CX to give unit 36-48 hrs to get to temps. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Leesburg, VA 20175
Ricky E.
Job Details: 06/02/2022
"ck fnd unit stuck in the off position... resetpower and verified the operation of the unit, unit cks ok.."
We serviced a
JENNAIR COOKTOP
Model JIC4430XS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details: 06/02/2022
Assisted ME on repair
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB05
Near Kinston, NC
Ronnie B.
Job Details: 06/02/2022
"cx complaint of unit not making ice.. checked unit and ice cubes in bin are extremely thin, indicating low water flow to ice maker. ran harvest and completed but no heat. when ice maker performed fill very little water came in. checked filter and filter needs to be changed, found water vavles not opening all the way. unit has a block of wood under unit and floor is not in good condition. will advise cx to have unit accessible for return visit as not taking liability for possible floor damage from moving unit. Also advised cx to replace filter. ordering ice maker and water valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Alexandria, VA 22308
Lloyd B.
Job Details: 06/02/2022
Cx complained the unit did not clean. Inspected the unit and found the spray arm wasn't rotating correctly. Reinstalled the arm and tested and it runs properly with no error codes or leaks. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Clarksville, MD 21029
Robert L.
Job Details: 06/02/2022
"cx complaint top rack falling, found adjusters have cracked and deteriated, 4th time seeing this, ordering left side adjuster, will use pre-id parts on return....costco 2 year; ordrng 1 WPW10609579 (adjuster)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Milford, DE 19963
Frederick R.
Job Details: 06/02/2022
"CX complaint is white stains on dark clothes and loud noise in spin. Inspected/tested WM and verified CX complaint. Replaced suspension from prior diagnosis. Tested and loud noise still veryt evident. Inspected under unit and found gearcase leaking oil. Ordering gearcase, motor, splutch, belt and actuator. All parts in stock at Tribles. Sami pulling motor from OS. Rescheduled CX for 6/17/22. FR on return only. 2CT gearcase; ordrng 1 W11454734 (gearcase) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11497303 (motor)"
We serviced a
WHIRLPOOL OVEN
Model KGRA806PSS00
Near Washington, DC 20037
David J.
Job Details: 06/02/2022
Cx cancelled at door. Cx stated I tried to call but got a automated thing. We are fine and dont need anything I guess hes fine. Job done
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Richmond, VA 23237
Chris B.
Job Details: 06/02/2022
cx denied entry at door
We serviced a
JENNAIR RANGE
Model JGC7636BS01
Near Leesburg, VA 20176
Ricky E.
Job Details: 06/02/2022
"installed the lp covertion kit send by wpl, verified operation, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Washington, DC 20002
David J.
Job Details: 06/02/2022
Cx cancelled for today and will call and reschedule. It was Cx daughter and was not prepared to pay diag fee. Also this unit is stacked and dryer will need to be removed to find out whats going on. ; ordrng 1 2ndtech (2nd tech)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Centreville, VA 20120
Richard B.
Job Details: 06/02/2022
"CX complant. Water leaking from fridge, Inspected unti and found water dripping off bottom of freezer door , Found evap drain clogged with ice , Thawed out drain, removed all ice , found a blue berry causing issue. Collected 230 . 120 and 110 labor , Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Washington, DC 20002
David J.
Job Details: 06/02/2022
Cx complaint unit freezer door coming apart. Replaced door with new one and made sure everything was sealing properly. Unit is now working as intended.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Vienna, VA 22182
Christian C.
Job Details: 06/02/2022
Cx complaint unit is dispensing water slowly. Inspected unit found water pressure to inlet valve good. Water pressure from filter housing to dual valve and inlet valve to filter housing same. Ordering inlet valve. Cx paid in full.; ordrng 1 WPW10238100 (inlet valve)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chester, VA 23831
Chris B.
Job Details: 06/02/2022
cx complaint unit makes loud noise inpsected unit found obstruction in drum gasket removed obstruction tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, DC 20016
David J.
Job Details: 06/02/2022
Cx complaint heater element service pointer. Arrived at Cx house. Cx has had an emergency and today will not work. Please call Cx after today to try and reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMBS104ESS03
Near Towson, MD 21286
Milton J.
Job Details: 06/02/2022
Cx complaint time on console keeps only partially displaying. Installed new Console and Control as ordered by previous tech. Tested unit and is now functioning properly. -MJrob