Service History 977 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Aldie, VA 20105

Ezra M.

Job Details: 10/19/2022

"frost in freezer. bottom of door gasket has small section not sealing. used heat gun to reshape gasket, removed ice and frost blocking rail, door sealing properly"

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHC319ESS5

Near Fairfax, VA 22031

Jason A.

Job Details: 10/19/2022

CX complaint OTR MW doesnt extract fumes. Test no errors & fans run. Checked installation & configuration & damperopens > JJ

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP100ESS20

Near Aldie, VA 20105

Ezra M.

Job Details: 10/19/2022

"no interior light.found lamp failed. replaced lamp, light working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Vienna, VA 22180

Jason A.

Job Details: 10/19/2022

Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Milford, DE 19963

Andrew W.

Job Details: 10/19/2022

Arrived to cx address for complaint of the washer leaking water. cx met at the door and stated the unit was working after repair. job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Damascus, MD 20872

Ricardo S.

Job Details: 10/19/2022

"Replaced parts, unit tested ok.."

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Clarksburg, MD 20871

Ricardo S.

Job Details: 10/19/2022

"Cx complains about freezer door not closing properly, inspected unit and found condensation in front of light, installers never removed plastic shipping clips and that is why door does not close all the way and was leaking air."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Huntingtown, MD 20639

David J.

Job Details: 10/19/2022

CX complaint LED light was flickering and dimming the whole unit. Arrive to unit and inspected and found complaint. Found one LED underneath icemaker was dim removed and replaced with new LED module. Lights are all now bright and working properly. Call Techline to document the findings. Unit is now working as designed. Job complete. Used old sr#

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Charlottesville, VA 22911

Kyle A.

Job Details: 10/19/2022

Cx complaint of freezer not sealing properly. Did confirm and found gap in between liner and case at lower left of the freezer door. Filled gap with silicone and adjusted the doors. Unit now seals as designed.; used 1 8201711 (Silicone) from stock

We serviced a

JENN-AIR COOKTOP

Model JGD3430BS00

Near Fairfax, VA 22030

Richard B.

Job Details: 10/19/2022

"CXZ complant. Burner dosent adjust , Prior diagnosis found manifold and regulator is needed. Installed both parts and tested unit. Unit is working as designed, Job completed, RB"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Dumfries, VA 22026

Robert W.

Job Details: 10/19/2022

Replaced interlock kit unit is working properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Haymarket, VA 20169

Daniel J.

Job Details: 10/19/2022

per notes installed console tested heating in oven after and was able to stop unit working

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM2

Near Richmond, VA 23227

Jonathon C.

Job Details: 10/19/2022

"cx complaint, dispenser not dispensing. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Fairfax Station, VA 22039

Demonte S.

Job Details: 10/19/2022

"Inspected the unit. Found that the cx is saying that the Freezer has Iced up again. Checked the Freezer Section, found that the Evaporator is Iced Over half way. Checked the Thermistor. I'm getting 7.9 K Ohms. Ran Service Diagnostics Test on the unit to make sure Heater is activating. Ran Service Test 5 - Heater Element Test. Heater is activating. Installed new Thermistor. Unit is starting to Cool. Unit is working as Designed. Cx paid by Card. Cx is paid in full. If the cx calls back we will need to a Drain and Full on the Compressor. Parts that we will need is Drier = Wpw10143759 & Coupler = W11506635. Don't go without parts."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM1

Near Haymarket, VA 20169

Daniel J.

Job Details: 10/19/2022

dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM1

Near Haymarket, VA 20169

Daniel J.

Job Details: 10/19/2022

dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Washington, DC 20002

Marc M.

Job Details: 10/19/2022

"cx complaint unit leaking. inspected unit and foud no signs of water at the inlet valve or any of the drain oriented components. during pumpping found no leaking at sump or door seal. drain unit fully and again no leak under cabinet/sink area. unit appears to be operating as normal. no leaks, pics taken."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Alexandria, VA 22315

Lloyd B.

Job Details: 10/19/2022

Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete

We serviced a

FORD VAN

Model BC117

Near Chester, VA 23836

Chris B.

Job Details: 10/19/2022

swapped both front tires

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Richmond, VA 23238

Joseph D.

Job Details: 10/19/2022

"cx complaint unit squeeking, confirmed complaint, installed repair kid, unit working properly. noted timer making grinding noise, but working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Washington, DC 20002

Marc M.

Job Details: 10/19/2022

cx complaint unit showing error code H02. inspected unit and found that the display described by cx as error code is in fact the interval of hours of 'delay start'. set unti to 0 hours delay start and unit now checks good.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Fredericksburg, VA 22407

Thomas B.

Job Details: 10/19/2022

Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.

We serviced a

MAYTAG DRYER

Model MED5630HC

Near Gloucester, VA 23061

Lucas R.

Job Details: 10/19/2022

"upon arrival cx advised unit was working, does not need service."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Fredericksburg, VA 22401

Thomas B.

Job Details: 10/19/2022

Unable to locate talked to RTM as I was leaving store informed me they started getting rid of units on Monday Oct 17th and cleared out all old units anything over 21 days

We serviced a

AMANA RANGE

Model ACR4303MFS7

Near Tappahannock, VA 22560

Lucas R.

Job Details: 10/19/2022

"cx complaint burner not working, checked unit found L1 harness connection unseated from LF infinite switch, reseated, tested, unit working as designed."

We serviced a

AMANA RANGE

Model ACR4303MFS

Near Fredericksburg, VA 22407

Thomas B.

Job Details: 10/19/2022

Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Laurel, MD 20723

Dustin F.

Job Details: 10/19/2022

"CX complaint: Dryer starting to sound different then it used to.Inspected unit, ran 3 cycles and everything seems to check out. no irratic sounds or movement. unit operates as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Fredericksburg, VA 22401

Thomas B.

Job Details: 10/19/2022

Unable to locate talked to RTM as I was leaving store informed me they started getting rid of units on Monday Oct 17th and cleared out all old units anything over 21 days

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLC36FTS04

Near Sykesville, MD 21784

Robert L.

Job Details: 10/19/2022

"isntalled control kit per previous, tested all ops ok collected $120 visa"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Fredericksburg, VA 22407

Thomas B.

Job Details: 10/19/2022

Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Sykesville, MD 21784

Robert L.

Job Details: 10/19/2022

"cx complaint squeaking in spin, cx had no recordings, found no erros, ran diagnostics, no noises, inspected cam and belt, cam had ring marks as if slipping, old cam had odd waves of color and very shiny, replaced cam and belt, new belt much tighter, recalibrated and tested on drain and spin, no noises, cx to record any further issues, possible transmission issue if sound returns"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Linthicum Heights, MD 21090

Dustin F.

Job Details: 10/19/2022

"Replaced All Parts ordered from previous tech, aligned doors, tested unit. Unit opperating as intended."

We serviced a

JENNAIR MICROWAVE

Model JMW3430DS02

Near Mount Airy, MD 21771

Robert L.

Job Details: 10/19/2022

"installed console per previous, tested all ops ok"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near ,

Lucas R.

Job Details: 10/19/2022

"replaced rf switch, element good at 21 ohms from switch, tested, unit working as designed."

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHZ08

Near Fairfield, PA 17320

Bernard M.

Job Details: 10/19/2022

"Defrosted and replaced all parts, ran test 13 and found the defrost heater came on, fan runs and evap developed good frost pattern. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Sparrows Point, MD 21219

Alexander D.

Job Details: 10/19/2022

replaced fill tube heater. tested unit. unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Glen Burnie, MD 21061

Eric W.

Job Details: 10/19/2022

removed evap cover and no frost only moistue on evap cut into system and very very little in unit filled unit wi9th 140 psi of nitrogen and checled all conections woth soapy water no leaks found waited 20m min and no change on gages filled unit and checking for frost pattern unit is making good pattern and starting to cool cx will watch unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Conway, SC

Jason T.

Job Details: 10/19/2022

"Installed outer door panel, verified all unit functions...working as designed."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Elkton, MD 21921

Alexander W.

Job Details: 10/19/2022

Cx stated unit making loud noise during operation

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lovettsville, VA 20180

Ricky E.

Job Details: 10/19/2022

"installed part, unit cks ok.."

We serviced a

WHIRLPOOL RANGE- ELEC - W/

Model WOC75EC0HV01

Near ,

Frederick R.

Job Details: 10/19/2022

CX complaint is unit nio sound. Replaced consolke and retested and the unit is now working properly. Job is complete

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Williamsburg, VA 23188

Justin W.

Job Details: 10/19/2022

cx complaint unit not washing properly. checked unit to find pressure hose kinked at back of unit. removed kink and tested unit working as design.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Elkton, MD 21921

Alexander W.

Job Details: 10/19/2022

Called tech line talked to Travis still cannot verify where leak is coming from instructed to give cx file number and have them reach out to customer care.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Poolesville, MD 20837

Justin S.

Job Details: 10/19/2022

the ujnit was still off when i arrived. flushed the system 3 times and replaced the valve and coupler. vacuummed the system down and filled to weight. ran test 4 and step 1 pressures equilized to 50psi quickly. step 4 low side pressure is 10psi and high side pressure is 150psi. step 5 low side pressure is 7psi and high side pressure is 165psi. the unit is cooling good. the unti si now good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Bowie, MD 20721

Shane B.

Job Details: 10/19/2022

installed ordered ice maker. found fill tube clogged with ice. cleared fill tube. restored power and cycled IM. ran fill test and IM filled. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, VA 22554

Eric F.

Job Details: 10/19/2022

"Installed parts, tested unit, unit working as designed."

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Laurel, MD 20723

Dustin F.

Job Details: 10/19/2022

"WEnt over OOW pricing with CX, CX wants to replace the unit rather then have me look at it. no work done."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Fairfax, VA 22031

Jason A.

Job Details: 10/19/2022

CX complaint FRIGE not cooling. Replaced compressor runs & couplers & install dryer. Check for leaks & Ran vac for 10 minutes. Filled 1.8 OZ Unit temps begning to drop > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Fairfax, VA 22031

Jason A.

Job Details: 10/19/2022

CX complaint FRIGE not cooling. Replaced compressor runs & couplers & install dryer. Check for leaks & Ran vac for 10 minutes. Filled 1.8 OZ Unit temps begning to drop > JJ

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Manheim, PA 17545

Justin L.

Job Details: 10/19/2022

as per previous visit was able to access unit and replace parts. Calibrated and tested unit and unit now operates as designed no further work needed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Severna Park, MD 21146

Eric W.

Job Details: 10/19/2022

cx complant of unit not cooling after 2 days got here and found shreader not installed in unit isloated the cabnet and put nitrogen in unit to 140 psi and sopy water alll conection to make sure there was no leaks at welds waited 30 min and unit has lost almost 2 lb in that time called tec line to report findings

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Severna Park, MD 21146

Eric W.

Job Details: 10/19/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW0

Near Hanover, PA 17331

Drew B.

Job Details: 10/19/2022

replaced sump and foudn consoel wasnt correct but foudn bad connection secured and now operates

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV02

Near Pasadena, MD 21122

Eric W.

Job Details: 10/19/2022

installed new harness cx said the icemaker stoped making ice sisnce last visit ice maer will fill but will not cycle retested the valve and still getting volts called tec line and went threw unit with them he is sending it up the chain

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV02

Near Pasadena, MD 21122

Eric W.

Job Details: 10/19/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Milton, DE 19968

Michael E.

Job Details: 10/19/2022

CX complaint: leaking from RC. Tested and verified complaint. I found drip pan under RC evap holding water. Drain tube in back had a piece of foam in it but was otherwise clear. Fishing with a small drain snake and plastic zip tie i could not get the clog dislodged. The clog is in the horizontal portion of drain and i could not get snakes to the clog. Called WPTL SR Unit is unrepairable. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Newport News, VA 23607

Carl A.

Job Details: 10/19/2022

"cx complaint of unit not sitting level in cabinet, checked unit to find no error codes at this time,found front suspention rod sagging ,replaced all suspention rods calibrated unit was unable to fully tested unit as it was missing fill hoses and drain line"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Yorktown, VA 23693

Carl A.

Job Details: 10/19/2022

"cx complaint of unit not spinning and not filling with waeter,ran unit in diag mode and maulae tested to find cold water valve failer and looked on the under side to find gear case leaking oil break down as follows 1/w1165546,1/W10752187,1/W11393685,1/W10752283service call brewak down as follows service called 120.00parts 471.52shipping 15.00labor 200.00sub total 806.52tax 28.29grand total 834.81deposit 120.00cx will call if moving forward with repairs"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW2

Near Rising Sun, MD 21911

Alexander W.

Job Details: 10/19/2022

"Cx stated unit will not start inspected tested and verified cx complaint. Found wall outlet only putting out 120VAC at L1, L2 has zero voltage. Cx to have electrical checked out if problem still persists to call us back."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Rockville, VA 23146

Jerod R.

Job Details: 10/19/2022

"tested unit found unit had bad timer, not advancing, replaced timer and tested unit is now fully functional and working as designed"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Hanover, PA 17331

Drew B.

Job Details: 10/19/2022

cx complaint that unit is in need of the latch on the inside of the door. i found the part needed is pre id is correct replaced now works checks good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Ashland, VA 23005

Jerod R.

Job Details: 10/19/2022

"tested unit found unit is functioning as designed , tested unit in all aspects unit is working"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rockville, MD 20852

Roberto I.

Job Details: 10/19/2022

"CX complaint not dry the dishes.Ran diag, no errors. Ran a test cycle, the unit washed,drained ok and the element turned on at the end. Inspected wiring and confirmed 120V received by the heater. I was unable to replicate any issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Gettysburg, PA 17325

Bernard M.

Job Details: 10/19/2022

Cx complaint the RC section isn't cool. Inspected unit and found ice build up at the bottom of FC evap cover. Removed cover and found the drain clogged causing ice to form around the bottom of evap and through ducts in RC. Defrosted drain and water went through into pan. Also added adhesive(482338) to gaps at the bottom left and right corners of the liner. Restored power and evap developed frost pattern with fan running and air flowing through RC. INstructed cx wait 24 hrs before placing products in unit. Unit checks good

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW1

Near Yorktown, VA 23693

Carl A.

Job Details: 10/19/2022

"cx complaint of unit displaying LF,checked unit to find the following error codes F8E1,F6E1,F0E1,called techline spoke with Rob was advise to have cx run clean cycle unit may needed water valves as they are not failing at this time

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Goldsboro, PA 17319

Andrew S.

Job Details: 10/19/2022

Cx complaint is that the unit will fill with water but is not spraying. Upon arrival I found an F7E1. I then ran the diag test aand found that the sump is getting 120v but not spraying. I was able to access and replace the sump assembly. I then tested the unit and it is now functioning as intended without any leaks. Job complete.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Denton, MD 21629

Andrew W.

Job Details: 10/18/2022

"Per prior tech's diagnosis, replaced gear case, splutch, and drain pump hose. cannot test unit since there is no hook up. unit is working as designed. job complete"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Virginia Beach, VA 23456

Austin D.

Job Details: 10/18/2022

came out to resolve the issue. disassembled the unit as needed. repalced all parts and put the unit back together. unit is running as designed.

We serviced a

WHIRLPOOL OVEN

Model JES8750AAB

Near Frederick, MD 21701

Marc M.

Job Details: 10/18/2022

"cx complaint heating both the boril and bake elements during cycle. inspected unit and found that the broil relay is closing while unit is in bake cycle. unti shows f1e1 error as well. control/clock failure, stuck relay leaving broil element circuit closed and overheating compartment. quoted cx for repair and cx does not want to proceed. collected only for service call."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WML55011HS07

Near Fairfax Station, VA 22039

Richard B.

Job Details: 10/18/2022

"CX complant, Microwavr buttons dont work. Inspected unit and found all number buttons dont respond to touch. All connections fully seated, Changed control panel UI and cycled power , Unit working as designed. Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Hanover, PA 17331

Bernard M.

Job Details: 10/18/2022

"Cx complaint unit doesn't dispense ice. Attempted to dispense ice and motor turns but no ice comes out from door. Inspected unit and found ice build on botom of bin. Also found ice keeping the separator open allowing air to enter and partially melt and refreeze ice. Removed all ice from bin and separator, now crushed and cubed ice dispense from door and no ice is getting stuck in separator. Unit checks good"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Knoxville, MD 21758

Ricky E.

Job Details: 10/18/2022

"installed part, unit cks ok..."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Queenstown, MD 21658

Andrew W.

Job Details: 10/18/2022

"Per prior diagnosis with WPTL, replaced UI and ice maker. tested unit and did not see any leaking. unit is working as designed. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Queenstown, MD 21658

Andrew W.

Job Details: 10/18/2022

"Per prior diagnosis with WPTL, replaced UI and ice maker. tested unit and did not see any leaking. unit is working as designed. job complete"

We serviced a

WHIRLPOOL STACKABLE

Model WET4024HW0

Near Carlisle, PA 17013

Fred G.

Job Details: 10/18/2022

cx complaint unit leaks water when it drains. inspected unit and found both the washer and dryer do work. found drain hose was 4 feet down stand pipe. stand pipe was backing up due to the hose being so far down. fixed hose so its only 4 1/2 inches down. tested unit and found unit now checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Queen Anne, MD 21657

Andrew W.

Job Details: 10/18/2022

"Cx complaint is unit still frosting in the fc. inspected and verified complaint. found heavy frosting again. cx stated the door was tough to close. this was due to ice build up. re sealed gasket last visit but some spots still let in warm air. started by removing all ice. cleared ice from evap fan and drawers. checked rail slides and they weren't closing snup. reset the button at the end of the bracket and tested with the door off and the rail pulled snug and smoothly. put everything back together and tested with door on and also had cx test to feel the difference. unit door is now snug and shuts on its own properly. no issue with the gasket, nice tight seal all the way around. unit is working as designed. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Queen Anne, MD 21657

Andrew W.

Job Details: 10/18/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV00

Near Newport News, VA 23602

Lucas R.

Job Details: 10/18/2022

"replaced compressor and drier, replaced evap, vacuumed and charged, advised cx to monitor, unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Frederick, MD 21702

Ricardo S.

Job Details: 10/18/2022

"Cx complains that the oven works one time only, inspected unit, no spark on ignitors, cks conneciton on spark module, found a bad resistor.. replaced part, unit tested and oven heating ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hanover, PA 17331

Bernard M.

Job Details: 10/18/2022

"Applied mastic around grommets of compressor, ran test 5 and can no longer hear buzzing noise from compressor. Unit checks good"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cordova, MD 21625

Andrew W.

Job Details: 10/18/2022

Cx complaint is water leaking from the ice maker. tested and verified complaint. cx recently had the ice maker installed from the delivery team that brought the unit. the fill tube was pressed right up against the full cache for the ice maker and spilling out over the side of the tray and into the freezer. fill tube became frozen and blocked as a result. cleared the fill tube of ice and tested the ice maker and got very low water flow. checked the water line coming in and saw heavy build up in the line. line was 20+ years old according to cx. informed cx to have the water line in replaced and the water would flow correctly to allow the ice maker to work properly. unit is otherwise working as designed. job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Saint Thomas, PA 17252

Andrew S.

Job Details: 10/18/2022

Cx complaint is that the unit is not making ice. Upon arrival I found that the ice maker switch has gotten turned off. I found that when the ice maker was full the ice got pushed up to the front of the bin causing it to flip the switch on the icemaker. Unit harvested and filled. Unit is functioning as intended. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Spring Grove, PA 17362

Bernard M.

Job Details: 10/18/2022

"Cx complaint unit won't power on. When arrived plugged unit in and the drain pump came on. Held down start button and the pump went off. Entered diag and found error code F0E5 off balance. Inspected unit and found the front right leg wasn't secure to unit. When unit would spin, it would bounce left and right and wouldn't complete cycle. The leveling leg was cross threaded. Removed leg and placed into unit correctly, recalibrated and ran auto test, unit completed test without issues. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Spring Grove, PA 17362

Bernard M.

Job Details: 10/18/2022

"Cx complaint unit won't power on. Attempted to enter diag and console wouldn't light up. Removed top and found the connnection from bioard to console wasn't fully connected. Reconnected wires and made sure they were secure, restored power and unit came on. Ran auto test and unit completed test without issues. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Boonsboro, MD 21713

Ricardo S.

Job Details: 10/18/2022

the client inform me that she has a contract with Rent a center.. WRONG INFO

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ05

Near Hagerstown, MD 21740

Andrew S.

Job Details: 10/18/2022

Per previous tech I was able to access and replace the Sensor. I then tested the unit and found that the unit is now functioning as intended. Job complete

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hanover, PA 17331

Drew B.

Job Details: 10/18/2022

replaced bpth parts recaloibrated and tested full operations checks good

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near York, PA 17404

Sal R.

Job Details: 10/18/2022

CX complai t is that the utni is making a loud noise during the agitation. I found the unti to be opperating as dfesigned. I could not recreate the noise. CX will cvall back in if the noise happens again.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Baltimore, MD 21209

Keith H.

Job Details: 10/18/2022

cx complaint is error code displyed one day but hasnt come back. insepcted unit put into diagnostics found f2e1 error but i did keypad test and all buttons working

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near South Riding, VA 20152

Daniel J.

Job Details: 10/18/2022

per s17304 replaced old gold heater with siler heater ran diag cycled for leaks none present checked faults none present reinstalled confirmed water entering and draining after unit pushed back into cabinet wash arms moving water

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near York, PA 17404

Sal R.

Job Details: 10/18/2022

CX complaint was that the control board would not repsond to touch promprts. I was able to access and replace the JAZZ board. I then powered unit back on and calibrated the control. Unit test good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS0

Near Newport News, VA 23602

Justin W.

Job Details: 10/18/2022

cx complaint unit not washing dishes properly. checked unit to find error code f7e1. found dead spot on sump. replaced sump from pre id tested unit working as designed cx paid in full

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS0

Near Newport News, VA 23602

Justin W.

Job Details: 10/18/2022

cx complaint unit not washing dishes properly. checked unit to find error code f7e1. found dead spot on sump. replaced sump from pre id tested unit working as designed cx paid in full

We serviced a

WHIRLPOOL COOKTOP

Model MER8800FZ3

Near Alexandria, VA 22315

Lloyd B.

Job Details: 10/18/2022

Cx complained the units burners did not work. Inspected the unit and found that the terminal block was broken. Installed new terminal block and tested and it now heats. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model MER8800FZ3

Near Alexandria, VA 22315

Lloyd B.

Job Details: 10/18/2022

Cx complained the units burners did not work. Inspected the unit and found that the terminal block was broken. Installed new terminal block and tested and it now heats. Job complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Portsmouth, VA 23701

Zachery R.

Job Details: 10/18/2022

"replaced acu, drain pump, and shifter, calibrated and tested, house drain is backing up, advised cx auto test cycle uses minimal amount of water and if drain is backing up then its very likely that water will end up on the floor during normal or bulky cycles considering those cycles use more water."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Portsmouth, VA 23701

Zachery R.

Job Details: 10/18/2022

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Frederick, MD 21701

Marc M.

Job Details: 10/18/2022

cx complaint unit making a clickjing sound when in agitate portion of cycle. inspected unit and found that the slider/clutch assembly is sticking. this is as a result of a weak slider spring. was able to replace with pre id parts and succesfully complete calibration cycle. also ran auto test cycle. unit now checks good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Frederick, MD 21701

Marc M.

Job Details: 10/18/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Germantown, MD 20874

Justin S.

Job Details: 10/18/2022

replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. th eunit is now cooling good. the unit is now good

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