We serviced a
WHIRLPOOL ICE MAKER
Model WRF535SMBM00
Near Highland Beach, MD 21403
Shane B.
Job Details:
10/19/2022
installed ordered part and tested IM. it still got no water. cx paid remaining balance.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Enola, PA 17025
Andrew S.
Job Details:
10/19/2022
"Per previous tech I was able to access and replace the sump, control and OWI. i then tested the unit and found that it is functioning as intended without any leaks. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chesapeake, VA 23323
Zachery R.
Job Details:
10/19/2022
"cx complaint unit leaking from dispenser, checked unit, come to find when dispensing crushed ice, shavings stick to inside of ice chute and eventually melt, showed cx how water is forming, informed cx unit is running as designed, and if she see accessive amounts of water contact for service, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Brookeville, MD 20833
Justin S.
Job Details:
10/19/2022
replaced the fitting housing reservoir and valve. tested and the unit is dispensing water. dont see any leaks afterwards. the unit is now good
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Leesburg, VA 20176
Ezra M.
Job Details:
10/19/2022
"installed new control panel, verified operation."
We serviced a
N/A N/A
Model WFW70HEBW0
Near Lancaster, PA 17603
Justin L.
Job Details:
10/19/2022
Cx complaint unit not draining. Was able to access unit and found full of water. Selected drain and spin and unit started draining immeadiately. After unit drained the sink next to unit filled with dirty water and the pipes below started to leak water. Cx is having a plumbing issue and will need to have corrected but at the time of visit unit was working. Informed not to use until plumber is out
We serviced a
ROPER DRYER
Model RED4516FW0
Near East York, PA 17402
Bernard M.
Job Details:
10/19/2022
Cx complaint unit doesn't heat. Accessed the terminal block to check voltage and found the harness and power cord suffered thermal event. Gave cx quote for full repair and she'll be purchasing new unit. Cx paid $120 service fee
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Williamsburg, VA 23185
Justin W.
Job Details:
10/19/2022
cx complaint unit not running properly. checked unit to find no error codes. found heater working intermittently. found loose connector at heater. tightened connector and tested unit working as designed
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Stafford, VA 22556
Tanner B.
Job Details:
10/19/2022
installed new valve and tested unit. job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB955FW1
Near Lancaster, PA 17603
Justin L.
Job Details:
10/19/2022
Cx complaint unit not draining. Was able to access unit and found F9E1 error with water in tub.Was able to clear water and found drain pump getting voltage. Ohmed out at 20.4 Ohms. Removed pump to find object inside.Cleared item and reinstalled. Ran test 51 and unit now operating as designed. Collected for service no further work needed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chesapeake, VA 23323
Zachery R.
Job Details:
10/19/2022
"replaced heater, ran auto test cycle, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near East York, PA 17402
Bernard M.
Job Details:
10/19/2022
Cx complaint the RC section isn't cooling. When arrived found the RC section at 50 degrees. FC cooling as intended. Removed shelving and accessed the RC evap and found it had partial cooling. The middle of evap wasn't developing good frost pattern and there's a leak. Unit would need sealed system repair. Gave cx quote for repair and he'll be purchasing new unit. Cx paid service fee.
We serviced a
WHIRLPOOL DRYER
Model MGD6230HC0
Near Williamsburg, VA 23185
Justin W.
Job Details:
10/19/2022
cut blower wheel off. replaced motor and blower wheel. tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Mechanicsburg, PA 17050
Drew B.
Job Details:
10/19/2022
replaced sump and no issues no control and now checks good
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Palmyra, PA 17078
Fred G.
Job Details:
10/19/2022
cx complaint unit is not cooling in the RC. inspected unit and found frost build up on outside of FC evap cover. tested thermistor reading at control and found 83.0kohms. tested heater circuit and found it was open. defrosted evap and foubnd brown wire terminal came out of its connector. was able to fix wire and retested unit and found 1.36amps thought the heater circuit. unit now checks good.
We serviced a
MAYTAG DISHWASHER
Model PDBTT49AWW
Near Lancaster, PA 17603
Justin L.
Job Details:
10/19/2022
As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Carlisle, PA 17013
Andrew S.
Job Details:
10/19/2022
Per previous diag i was able to access and replace the motor and belt. i then calibrated and tested the unit and found that it is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
10/19/2022
per notes replaced sump assy and heater tested found new sump not sealing allowing water to leak from rear of tub removed and reseated same replaced new gasket with existing gasket tested diag twice unit now sealing and wash motor moving water
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Tappahannock, VA 22560
Lucas R.
Job Details:
10/19/2022
"cx complaint glass shattered, verrified door glass shattered, countertop microwave, not sevicable."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mount Joy, PA 17552
Justin L.
Job Details:
10/19/2022
As per previous tech was able to access unit and replace parts. Tested unit and unit now checls good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Hampden Township, PA 17050
Drew B.
Job Details:
10/19/2022
replaced drier and compressor being hr compressor was locked up from proir diag. once replaced pulled vaccuum and filled to 57g of r600 unit started cooling in fc section and alow 24 hours to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Ellicott City, MD 21042
Dustin F.
Job Details:
10/19/2022
"CX complaint: not spinningInspected unit, confirmed CX complaint.Pulled washplate and found a nickle had gotten lodged into the shaft for the washplate and cracked/destroyed the plastic cover. replaced washplate and tested unit, unit working as intended."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Washington, DC 20010
Samuel R.
Job Details:
10/19/2022
cx complaint unit is has a burning smell.inspected unit and cx advised maytag sent another repair company to fix unit.checked unit out and unit is working perfectly fine no odd smells
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbridge, VA 22192
Demonte S.
Job Details:
10/19/2022
Installed the Door & Harness. Heated the Door Seal. Unit is starting to Cool.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Fruitland, MD 21826
Andrew W.
Job Details:
10/19/2022
"Per prior diagnosis, replaced gearcase, motor, splutch, actuator, belt, capacitor, pulley shield, drive hub, and washplate. tested unit and unit is working as designed, calibrated unit also. job complete"
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Dunkirk, MD 20754
Mitchell H.
Job Details:
10/19/2022
cx complaint unit is saying its over temp. installed both temp sensor and control board. as i was installing temp sensor i found the wire cstarting to come out of the connector for the temp sensor. repinned the connected and taped it up and its reading good and should be good from here. if cx calls back it will need a main harness but should be good to go from here.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Hebron, MD 21830
Andrew W.
Job Details:
10/19/2022
Cx complaint is squealing sound from unit. tested and verified complaint. unit had a belt that was slipping during the test and you could smell the rubber. changed belt and tested unit and sound was not present. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near East York, PA 17402
Bernard M.
Job Details:
10/19/2022
Replaced harness per previous tech and evap began to develp good frost pattern with fan running. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Washington, DC 20012
Samuel R.
Job Details:
10/19/2022
replaced ui and ice chute.tested unit and unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fairfax, VA 22030
Demonte S.
Job Details:
10/19/2022
Installed Ice Maker. Tested the Ice Maker. Ice Maker Harvested. Unit is working as Designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Middletown, MD 21769
Ricardo S.
Job Details:
10/19/2022
"Cx complains that the ice maker overfill, inspected unit and the ice module leaks, valve cks ok, replaced ice maker .. unit tested ok. no leaks"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Stewartstown, PA 17363
Sal R.
Job Details:
10/19/2022
I was able to access and replace the upper tracks. Unit test good. I collected $120.00 for labor charges via credit card. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Virginia Beach, VA 23464
Branden R.
Job Details:
10/19/2022
"came out to seal unit , sealed unit on freezer and fridge , advised cx to monitor unit . all major componets are running as designed ."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newport News, VA 23608
Carl A.
Job Details:
10/19/2022
"cx complaint of unit taking long time to dry,checked unit to find that the the wire on heating element not fully seated causein the element not to fully heat when called for reseated wire on element tested unti works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Edgewater, MD 21037
Shane B.
Job Details:
10/19/2022
"installed all ordered parts. calibrated unit and ran service cycle. unit completed cycles with no issues, no error codes and no leaks. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Lebanon, PA 17046
Fred G.
Job Details:
10/19/2022
i was able to access unit and replace the gearcase and spin basket as per previous visit. tested unit and found unit now checks good.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near York, PA 17403
Bernard M.
Job Details:
10/19/2022
"Cx complaint the vent screen won't go down all the way. Inspected unit and found the clip inside blower housing had pushed up preventing the screen from going down. Accessed blower wheel housing and pushed clip down, reassembled unit and the screen goes down all the way. Unit checks good"
We serviced a
JENNAIR MICROWAVE
Model JMV8208CS1
Near Washington, DC 20015
Roberto I.
Job Details:
10/19/2022
"Cx complaint display malfunctioning, water gets in the mw from the vent during rain.Confirmed complaint, the display blinks and randomly turns all the symbols on and off when the door gets even a minimal vibration. Connections ok, unit needs new door. Quted repair $665.73 with $110 labor for door assy W10666250 treplacement. Cx wants get the water leak from the vent fixed before replacing the door. Collected $127.20. Cx will call back before 30 days"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near White Stone, VA 22578
Lucas R.
Job Details:
10/19/2022
"thawed evap (6 months of ice buildup) replaced controls, verrified both thermistors in range at 3k ohms from p5 on control after thawing, advised cx to montor, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Boyds, MD 20841
Ricardo S.
Job Details:
10/19/2022
"Special Project, Replaced heater, unit tested ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH7
Near Olney, MD 20832
Justin S.
Job Details:
10/19/2022
cx says the temps have still been fluxuating in the refrigerator. refrigerator temp at 38f and freezer temp at 0f. when pierced the unit had a good charge of refrigerant in it. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good. low side pressure is 2psi and high side pressure is 150psi. 1aac on the compressor. the unit is now good
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Fredericksburg, VA 22406
Thomas B.
Job Details:
10/19/2022
Cx complaint unit is not working properly inspected unit removed and replaced the wheels and supports tested unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
10/19/2022
Unable to locate talked to RTM as I was leaving store informed me they started getting rid of units on Monday Oct 17th and cleared out all old units anything over 21 days
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Hanover, PA 17331
Sal R.
Job Details:
10/19/2022
"CX complaint is that the nutni is not completing a wash cycle. I found in diag a F7E4 , F6E3 , F0E5, and F0E3 error codes. I cleared the codes and ran a auto test. I found that the uti is drainging when in the spincycle limiting the basket spin speed. I inspected the under dside of the nunti and found no isges of oil leak and all componaits to be secure and in place. After inspecting the unit I reran a test cycle and agin found a F7E4 and F6E3 error code. I attempted to remove the agaitator to inspect the drive shaft but found the agitator seezed /. I quoted CX for the replacement of a gearcase, clutch, slider and ACU due to reaccuring f6E3 error. I collected $120.00 for service charges. CX will callinto office if a reoair is wanted."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Olney, MD 20832
Justin S.
Job Details:
10/19/2022
replaced the vent assembly and rtant he unit through diagnostics. the unit completed the diagnostic without any error codes. the unit is now good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22314
Christian C.
Job Details:
10/19/2022
Installed heating element. Tested unit no errors and no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Falls Church, VA 22042
Carl R.
Job Details:
10/19/2022
"Cx complaint is. Unit notveork since last repair. Checked breaker, breaker is on no reaction from unit. Turned off power and found L1 and L2 not fully connected. Re-secured L1 and L2. Unit working properly. No parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Arlington, VA 22207
Carl R.
Job Details:
10/19/2022
"Cx complaint is, aig dryer making loud noise while drum is spinning. Turned unit on and heard the vibrating sound that the cx is talking about. Disassembled the dryer and removed the blower wheel. Installed new blower wheel and reassembled the dryer. No more vibrating turbulent sound. Unit working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesterfield, VA 23832
John P.
Job Details:
10/19/2022
"CX Complaint unit not working, check unit found unit had bad capacitor on wash motor replace capacitor tested working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Millsboro, DE 19966
Michael E.
Job Details:
10/19/2022
"CX complaint: not washing. Tested and verified complaint. F8E1error code for long fill or no fill. In diagnostic i found the hot water valve was off at the wall. I opened valve, tested unit anb it is jnow working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Alexandria, VA 22315
Lloyd B.
Job Details:
10/19/2022
Cx complained the units handle was loose and the light did not come on. Tighted the handle and removed the light to adjust and put the ligth switch back in and tested and it no longer sticks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Washington, DC 20011
Samuel R.
Job Details:
10/19/2022
cx complaint unit is not dispensing water.inspected unit and found filter head to be bad.replaced filter head unit and is now working
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Ashland, VA 23005
Jerod R.
Job Details:
10/19/2022
"tested unit found unit had clogged cold water screen , cleared screen and tested"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Harrisburg, PA 17112
Fred G.
Job Details:
10/19/2022
i was able to access unit and replace the FC LED light as per previous visit. unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Waldorf, MD 20603
Robert A.
Job Details:
10/19/2022
"Cx complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. There were no saved error codes. I ran a service cycle and all components passed. The element temp at the beginning of the cycle was 73 degrees, and 95 degrees at the end again. I noticed this time that the cx is not using 'rinse aid'. I showed the cx the use and care guide about the importance of 'rinse aid' for optimal drying performance. The unit is working as designed. I called techline to document the information but I got no answer after a 20min wait."
We serviced a
WHIRLPOOL RANGE
Model KESS908SPS02
Near Washington, DC 20009
Samuel R.
Job Details:
10/19/2022
replaced parts ordered.tested unit and all good
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Gaithersburg, MD 20877
Julian H.
Job Details:
10/19/2022
replaced motor tested & working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waldorf, MD 20603
Robert A.
Job Details:
10/19/2022
"Cx complaint that the unit's is building frost in the FC. I inspected the unit to confirm the complaint. I found a little frost along the upper edge near the door. I checked inside the FC and found a piece of frozen food fell behind freezer drawer not allowing the door to close fully. I removed the frozen food from behind and drawer as well as the ice. I tested the unit for the cx, the unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Columbia, MD 21045
Eric W.
Job Details:
10/19/2022
installed new compressor and checked dryer beeds are good no oil filled unit and unit is starting to make a good frost pattern
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Ashland, VA 23005
Jerod R.
Job Details:
10/19/2022
replaced ordered part and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Virginia Beach, VA 23462
Branden R.
Job Details:
10/19/2022
"cx complaint aig ref right door gasket torn/leds flickering checked unit and found gasket not properly seating to door causing warm air to enter the unit , also found led out , replace LED and replaced gasket steamed gasket for proper fit and advised to keep door shut and allow gasket to properly seat . tested all major componets and everything tested good. Unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Richmond, VA 23225
Joseph D.
Job Details:
10/19/2022
replaced compressor fittings. unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Midlothian, VA 23112
John P.
Job Details:
10/19/2022
Upon arrival advised CX of fee CX decline service cx thought parts will be warrantied advised we cannot warranty parts from other companies
We serviced a
WHIRLPOOL OVEN
Model KGRS505XSS02
Near Washington, DC 20002
Mitchell H.
Job Details:
10/19/2022
cx complaint units upper bake is not working. installed bake igniter and tested. unit is now igniting good. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Richmond, VA 23235
Joseph D.
Job Details:
10/19/2022
replaced icemaker. unit working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Alexandria, VA 22305
Christian C.
Job Details:
10/19/2022
Installed diverter disc. Tested unit no leaks.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS01
Near Leesburg, VA 20176
Ezra M.
Job Details:
10/19/2022
"unit working properly on arrival. retested all parts, found ignitor to back left burner out of position. readjusted and secured, lighting faster now like the others."
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near Arlington, VA 22201
Christian C.
Job Details:
10/19/2022
Cx complaint unit is leaking. Inspected unit no errors. found bellow not connected to outer ring. Secured bellow tested unit. No more leaks. Cx paid for service call.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Aldie, VA 20105
Daniel J.
Job Details:
10/19/2022
noise during cycle coming from motor area rplaced motor tested noise gone found cage rubbing against copper of motor returning used motor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Falling Waters, WV 25419
Ken M.
Job Details:
10/19/2022
Panel and cap replaced and tested. Unit is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/19/2022
"installed sump per previous, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/19/2022
"installed sump per previous, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Centreville, VA 20120
Richard B.
Job Details:
10/19/2022
"CX complant. Washer not workingh. CX stated it was making a buzzing noise when starting. Inspected unit and found cold water valve shut off. Turned valve on and machine started shooting water from a loose hose connection on machine. Connected cold valve correctly and turned on cold water supply, Ran a CX load of clothes and machine is working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Aylett, VA 23009
Jonathon C.
Job Details:
10/19/2022
"cx complaint, noisy during operation. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Norfolk, VA 23508
Austin D.
Job Details:
10/19/2022
came out to resolve the issue with the unit. disassembled the unit as needed. replaced all parts needed to resolve the issue. will return any parts that were not used. unit is running as designed. no leaks or abnormal noises bing made.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Norfolk, VA 23513
Austin D.
Job Details:
10/19/2022
came out to resolve the issue with the unit. disassembled the unit as needed. repalced the panel and tested opeation. unit is running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Norfolk, VA 23513
Austin D.
Job Details:
10/19/2022
came out to resolve the issue with the unit. disassembled the unit as needed. repalced the panel and tested opeation. unit is running as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Tracys Landing, MD 20779
Shawn D.
Job Details:
10/19/2022
"checked new door out looks good, removed everything off ild new put new dooor on and put all parts back on new door and tested and dispenses ice good and everything seems to be sealing. leveled doors. unit is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Tracys Landing, MD 20779
Shawn D.
Job Details:
10/19/2022
"checked new door out looks good, removed everything off ild new put new dooor on and put all parts back on new door and tested and dispenses ice good and everything seems to be sealing. leveled doors. unit is good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mechanicsville, VA 23116
Jonathon C.
Job Details:
10/19/2022
"cx complaint, unit not washing. tested unit, verified complaint. found power to sump motor with no response. replaced sump per pre id. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Washington, DC 20005
Samuel R.
Job Details:
10/19/2022
replaced parts ordered.tested unit and unit is now working.recalibrated unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hyattsville, MD 20785
Shawn D.
Job Details:
10/19/2022
cx complaint unit not dispensing ice. inspected unit and confirmed not dispensing ice motor moves ice bin does not. found yoke stripped. replaced yoke and tested and now dispenses ice good. unit is good
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Baltimore, MD 21217
Alexander D.
Job Details:
10/19/2022
"arrived to replace timer, pts switch and door switch. dropped control panel to access timer and found timer motor not running, not getting 120v, neither is pts switch. i was already thinking issue sounds like power supply problem so rediagnosed unit before installing parts. unplugged unit and plugged it back in, pressed start and unit ran for more than 5sec like last tech experienced. found unit cuts out if i wiggle outlet. showed cx dryer cutting on and off while i was wiggling outlet, wasnt even touching power cord. advised cx to have electrician correct power supply. if cx calls back after electrician then send tech with timer, pts switch and door switch again, also see if we can come out with a power cord."
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ
Near Virginia Beach, VA 23452
Branden R.
Job Details:
10/19/2022
came out to replace parts uninstalled and replace harnes. reinstalled and unit is running as designed .
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ
Near Virginia Beach, VA 23452
Branden R.
Job Details:
10/19/2022
came out to replace parts uninstalled and replace harnes. reinstalled and unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Virginia Beach, VA 23452
Zachery R.
Job Details:
10/19/2022
"cx complaint unit creating so much moisture it is ruining cabinet directly above unit. no faults are present, called techline spoke with techline was advised unit working as designed. provided sr# to cx."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Washington, DC 20001
Samuel R.
Job Details:
10/19/2022
got cx house and cx advised unit has been serviced earlier this morning
We serviced a
AMANA DRYER
Model NED4655EW1
Near Salisbury, MD 21801
Andrew W.
Job Details:
10/19/2022
Cx complaint is dryer not working. inspected and verified complaint. found the door switch was broken. replaced door switch from pre id parts and tested unit again. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Woodbridge, VA 22193
Robert W.
Job Details:
10/19/2022
Replaced IM and thermistor unit tested and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Beltsville, MD 20705
Israel R.
Job Details:
10/19/2022
"F8E1 long fill no fill, F0E5 off balance. Customer complaint unit is not spinning. I found a couple error codes and found the unit is working as designed. I notice they had two big blankets and theyh said that was the load that wont spin. The blankets are really heavy i adviced them not to wash those together and split it. Ran test cycle complete ran rinse and sping and did not get the water error. Unit is good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Beltsville, MD 20705
Israel R.
Job Details:
10/19/2022
"F8E1 long fill no fill, F0E5 off balance. Customer complaint unit is not spinning. I found a couple error codes and found the unit is working as designed. I notice they had two big blankets and theyh said that was the load that wont spin. The blankets are really heavy i adviced them not to wash those together and split it. Ran test cycle complete ran rinse and sping and did not get the water error. Unit is good"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Washington, DC 20001
Mitchell H.
Job Details:
10/19/2022
cx complaint unit not wokring. installed lid lock and callibrated. unit is now locking and wokring as desinged. job completd.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Washington, DC 20001
Mitchell H.
Job Details:
10/19/2022
cx complaint unit not wokring. installed lid lock and callibrated. unit is now locking and wokring as desinged. job completd.
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Georgetown, DE 19947
Michael E.
Job Details:
10/19/2022
CX complaiunt: warm in RC. Tested and found 48 degrees in RC. I found a frost trail in FC from top of door to evap cover and into evap. Drip pan and vents were blocked with ice. Gasket is sealing properly. It looks like door was left cracked open for a few hrs and thjat frost blocked the drain and vents. I cleared the frost and drain is now working. Air flow is restored. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Hyattsville, MD 20785
Shawn D.
Job Details:
10/19/2022
cx complaint last tech left cx liight and said to change freezer led when it fullly goes out so tried replacing and wires pulled out. inspected unit confimred wires hanging there cabinet damage from who ever tried changing it. grabbed a new led light and used the kit and led lights up very little when door is closed and you open the door and will go out alll the way. i beleive wire is broken back farther so dug out some foam went farther than i wanted and i cant find the connector. infomred cx i cannot fix this and now doesnt want to pay for service fee. ive been here for an hour and he still doesnt wanna pay. called mark and he said to contact techline. so called techline spoke with travis said unit cant be repaired wire damage in cabinet. collected for service fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Charles Town, WV 25414
Ken M.
Job Details:
10/19/2022
Unit has no matching entitlement and could not put the unit in warranty. Customer referred back to Whirlpool to have entitlements corrected so unit can be worked on as a warranty repair.
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Charlottesville, VA 22911
Kyle A.
Job Details:
10/19/2022
Cx complaint of f6e2 error. Did confirm and found corrosion shorting out two pins on board. Cleared corrosion with qtips and 80% alchohol. Unit now operates as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Virginia Beach, VA 23452
Zachery R.
Job Details:
10/19/2022
"cx complaint timer is stiff, verified issue. replaced timer, tested, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS0
Near Gaithersburg, MD 20878
Julian H.
Job Details:
10/19/2022
CX complaint about not able to use burners or oven went to the back looking for a short or not enough power went to terminal block on stove and found readings L1 to N 120vac L2to N 10vac Nto ground 0vac L1to L2 60vac issue with L2 power going to stove CX Must hav an electrician to look at power incoming to stove
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Martinsburg, WV 25403
Ken M.
Job Details:
10/19/2022
"Customer complaint is that the unit seems to be taking longer to cook items than expected. Ran oven temp test at 350 and the oven is averaging 340 (309, 367, 315, 370). Oven calibrated +10. Customer to monitor for further issues. If issue persists, sensor will need to be replaced(W10833885)."