We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Middletown, Delaware 19709
Andrew W.
Job Details:
10/21/2022
Cx complaint is dishes not dry at the end of a cycle. tested and inspected and verified complaint. cx stated dislike of needing to use rinse aid and having to buy rinse aid to help dry dishes. did not see any rinse aid inside dispenser. tested unit and checked for error codes. no errors were found and unit passed test mode. heater element was activated and is working. unit is working as designed. job complete
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Lancaster, Pennsylvania 17602
Justin L.
Job Details:
10/21/2022
Cx complaint unit taking awhile to heat food on cooktop. Was able to access unit and found cx had several sizes of pots and pans. Used 2 different size pots and filled them 1/3 of the way full with tap cold water. It took 5 minutes to get to a rolling boil. Found elements to cycle. At time of visit unit is operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Waynesboro, Pennsylvania 17268
Andrew S.
Job Details:
10/21/2022
Cx complaint is that the unit frosts up. Upon arrival I found that the cx had defrosted the unit a few days ago. I removed the evap and found a normal frost pattern and the thermistor was not in the proper location. I tested the thermistor at the P8 connector and found that it was reading. OL. I then remove the connector at the thermistor and found it to be reading OL there as well. I quoted the cx for the cost of the repair. Cx paid in full. I was able to replace the fan and thermisotrs with the pre ID'd one. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Carlisle, Pennsylvania 17015
Fred G.
Job Details:
10/21/2022
i was able to access unit and replace the dispenser bezel as per previous tech. tested button on dispenser and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Reading, Pennsylvania 19609
Justin L.
Job Details:
10/21/2022
as per previous visit was able to access unit and replace part. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Sinking Spring, Pennsylvania 19608
Justin L.
Job Details:
10/21/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Damascus, Maryland 20872
Marc M.
Job Details:
10/21/2022
unit applicable to service bulletin W11540964 for heater element bushing failure. replaced element with pre id parts W11537778. parts and labor covered under Special Project code S17304. tested unit and unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Falls Church, Virginia 22043
Christian C.
Job Details:
10/21/2022
Cx complaint unit door is locked. Inspected unit found unit mid cycle. Ended cycle unit drained and door unlocked. Advised cx how to use unit. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hagerstown, Maryland 21740
Andrew S.
Job Details:
10/21/2022
"Cx complaint is that the unit does not always start a cycle, the sensing light will come on and not do anything after that. Upon arrival I found noe error codes. I then ran the diag test and found that the unit completed the test without any errors. I then started a normal cycle and found that the unit progressed without any issues. I let it run in the normal cycle for several minutes. I also started several other cycles and found that the unit was starting into the cycles as intended. I also ran a calibration test. Unit is functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dallastown, Pennsylvania 17313
Bernard M.
Job Details:
10/21/2022
Cx complaint unit has condensation in RC and heavy frost in FC. Inspected unit and found condensation and the metal liner separating from the inner liner at the bottom right corner of RC. Air is entering creating condensation. Contacted TL and they're deeming non-repairable. WP will be in contact with cx to discuss moving forward.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Williamsburg, Virginia 23188
Justin W.
Job Details:
10/21/2022
"cx complaint unit not operating checked unit to find error codes f5e1, f2e1. calibrated and performed component activation unit working as designed. unable to replicate issue. quoted cx total 588.73$parts-324.27$W10810403 latch 102.13$W11429620 control 222.14$labor-110$tax-19.46$deposit-120$remainder for repair 468.73$"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Williamsburg, Virginia 23188
Justin W.
Job Details:
10/21/2022
cx complaint insulation coming out and unit not drying confirmed both complaints found heater not connected reconnected heater and fixed insulation at kickplate. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Boonsboro, Maryland 21713
Ricardo S.
Job Details:
10/21/2022
"Cx complains that the softener dispenser not working, but the client does not use the hot water on any cycle so she has the hot supply valve closed but i explain to the customer that the softener dispenser need hot water to dissolve the detergent .. unit tested several times with cx and dispenser working ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Vienna, Virginia 22180
Christian C.
Job Details:
10/21/2022
Cx complaint garbage disposal is making a grinding noise. Advised cx that this is not part of the dishwasher and is a different appliance. Disposal is an insinkerator brand.
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Belvidere, North Carolina 27919
Branden R.
Job Details:
10/21/2022
"came out to replace door on unit , disassembled and replace door tested unit and everything tested good unit is running as designed ."
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Arlington, Virginia 22207
Jason A.
Job Details:
10/21/2022
CX complaint FRIDGE slow wat4er dispense & icemaker doesnt work. Unable to find water shutoff. Turned off water to whole house. Replace filter head & install new filter. Dispensed water to clear debris. Jumper icemaker & it rotates & fills. NO LEAKS > JJ
We serviced a
JENNAIR DISHWASHER
Model JDB3200AWS5
Near Arlington, Virginia 22202
David J.
Job Details:
10/21/2022
"CX complaint unit not working. Inspected unit and found it was not powering on figure it out that one of the wires on the harness was corroded from the wash motor disconnecting from the sump and getting water on the harness. Reconnected the wash motor and cleaned off harness, tested unit, and it worked with no leaks explain to customer to fix this. The correct way we need to change the sump and the wiring harness. This is a temporary fix. The customer stated that if it does it again, theyre just going to get a new unit. Unit is not working as it should job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hampton, Virginia 23669
Carl A.
Job Details:
10/21/2022
replaced door tested unti works as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW
Near Alexandria, Virginia 22309
Lloyd B.
Job Details:
10/21/2022
Cx complained the unit did not clean. inspected the unit and found the spray arm was off and fell off a few times prior. Installed arm and made sure it clicked in place. Tested and it no longer falls off. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Williamsburg, Virginia 23188
Justin W.
Job Details:
10/21/2022
cx compplaint unit leaking. checked unit to find back legs floating and unit tilted slightly forward. adjusted unit by bringing bottom end out causing back legs to tilt back. tested unit unit working as designed
We serviced a
MAYTAG WASHER
Model WTW5105HW1
Near Hampton, Virginia 23666
Lucas R.
Job Details:
10/21/2022
"replaced gearcase and agitator, advised cx to run on bulky for more water, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near New Freedom, Pennsylvania 17349
Bernard M.
Job Details:
10/21/2022
"Cx complaint the unit's start button doesn't work. Entered service mode and unit ran test cycle without issues. Attempted to run normal cycle, the start and drain buttons wouldn't work. Removed front panel and found jumper not fully connected to UI. Reconnected wire and ran normal cycle by pressing start button. Ran for few minutes and hit drain function and unit completely drained. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Winchester, Virginia 22602
Danny R.
Job Details:
10/21/2022
installed parts checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Halethorpe, Maryland 21227
Alexander D.
Job Details:
10/21/2022
"cx complaint unit shaking alot and walking. inspected unit and verified complaint. f7e7 motor unable to reach target rpm error stored. found suspension bouncing like a basketball. checked under unit, no oil or play in gearcase. replaced suspension. releveled unit. tested unit, no shaking or walking, no errors came back. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Virginia Beach, Virginia 23454
Anthony D.
Job Details:
10/21/2022
replaced drawer slides tested verified seal with work light unit working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ04
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
10/21/2022
came out to resolve the issue with the microwave. disassembled the unit as needed and repalced the door. tested operation and made sure all butons were working. unit is running as designed.
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
10/21/2022
"Spoke to Megan and was told the unit has a three year manufacturer warranty. checked unit and all major components passed the test other than the inlet valve. it did not fill with enough water within a minute. very slow flow. therefore, i replaced the inlet vavle and tested operation. unit is running as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
10/21/2022
cx complaint the unit is not cooling. came out to complete the SS on the unit. disassembled the unit as needed and removed everytning from the rc so that i can repalce the harness. once all apart i repalced the harness i went ahead and repalced the evaporator and compressor. added R134a to the system. tested pressures. pressures looked good. no amp draw due to the inverter. collected labor upon leaving.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS3
Near Hampton, Virginia 23664
Carl A.
Job Details:
10/21/2022
"cx complaint of convection fan,looked at unit ti find the cover is about an 1/8 of an inch off of cabinet liner,made sure screws are tighen fully, called techline spoke with Cliff sent pics of issue on unit was advise to have cx to take video of it when it happeans and send it to our office with file number so that the might be able to start the LR processe, was unable to duplicated at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
10/21/2022
"Replaced parts, unit tested and fridge working ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Sterling, Virginia 20165
Ricky E.
Job Details:
10/21/2022
"customer stated that he unitwasnt making ice. verified issue and fnd units icemaker was off. ran diag test 56, no errors, ran diag test 57 im cycled not issues and ran test 45 im filled... unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Riviera Beach, Maryland 21226
Alexander D.
Job Details:
10/21/2022
"replaced control, motor, drain pump, capacitor, and shifter. tested unit. unit is now working properly"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mount Airy, Maryland 21771
Justin S.
Job Details:
10/21/2022
cx says they have been able to use the unit since last visit without any problems. the unit has a fae2(vent) error code when i arrived. ran the automatic test and the unit is filling washing and draining good with no error codes twice but the drain pump sounds like its stuggling. replaced the parts and ran the diagnostic again. the unit is now good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, Virginia 23236
John P.
Job Details:
10/21/2022
"Installed sump and OWI, tested working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Winchester, Virginia 22602
Danny R.
Job Details:
10/21/2022
drain hose was cripped like is serivce point says adjusted hose and agle of hook up unit doesnt clog now checksok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Winchester, Virginia 22602
Danny R.
Job Details:
10/21/2022
installed door seal it was torn up and not working if called back send seal inside panel to door and front panel to dryer they are warining the gasket out if called back
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Winchester, Virginia 22603
Ezra M.
Job Details:
10/21/2022
"found unit installed on an arc-fault breaker, used key to clear codes, advised to change breaker to standard breaker."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, Virginia 22901
Eric F.
Job Details:
10/21/2022
"Installed sleeves, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Odenton, Maryland 21113
Israel R.
Job Details:
10/21/2022
Installed new top seal Ui is seal and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Dover, Delaware 19904
Andrew W.
Job Details:
10/21/2022
Cx complaint is unit not working. tested and could not verify complaint. tested all burners and all burners worked. flames were a touch high so they were adjusted down to the ideal setting. tested a couple more times and all burners are still working as designed. verified unit has been properly converted. unit is working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hartly, Delaware 19953
Andrew W.
Job Details:
10/21/2022
"Per prior tech's diag, replaced tub ring, dispenser, and bezel. tested unit and unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hampton, Virginia 23664
Carl A.
Job Details:
10/21/2022
"cx complaint of unit not cooling,checked unit to find evap covered in frost ohmed out thermistor 21.50 k ohms found thermistor to be out of range repalced thermistor and board tested uni works as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Port Deposit, Maryland 21904
Alexander W.
Job Details:
10/21/2022
Cx canceled after I went over service call fee was unaware of service call fee
We serviced a
KITCHENAID OVEN
Model KFGG504KPS1
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
10/21/2022
"cx complaint flame spreader fell off, checked unit found punch hole for spreader to large causing broil burner to fall, secured with slightly larger screw, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North East, Maryland 21901
Alexander W.
Job Details:
10/21/2022
"Cx stated unit not completing cycles inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Elkton, Maryland 21921
Alexander W.
Job Details:
10/21/2022
"Cx stated unit is not spinning inspected tested and verified cx complaint installed capacitor from previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near North East, Maryland 21901
Alexander W.
Job Details:
10/21/2022
"Cx stated unit was never LP converted in oven. Inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near York, Pennsylvania 17403
Sal R.
Job Details:
10/21/2022
CX complaint is that the unti intermitatly makes a loud squeeling noise . I was not able to recreat the noise and found no error codes. I advised CX to capture sound on vidoe is it returns. Unit is opperating as designed. No parts to replace at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Owings Mills, Maryland 21117
Keith H.
Job Details:
10/21/2022
replaced all controls unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Virginia Beach, Virginia 23452
Anthony D.
Job Details:
10/21/2022
cx complaint unit not dispensing ice checked unit found ice bin jammed with ice cleared ice from bin and rinsed with warm water tested unit working as designed also advised cx to run full cubes after crushed ice to clear ice shute and to rinse bin out once a week or every other week to keep issue from happening again
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Richmond, Virginia 23234
John P.
Job Details:
10/21/2022
Install divider motor yoke tested working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5605MW
Near Elizabeth City, North Carolina 27909
Branden R.
Job Details:
10/21/2022
"cx complaint unit not powering on , checked unit and found UI connetion unseated making unit to seem like it has no power . reseated and checked over unit and other connetions everything checked good unit is running as designed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Bridgeville, Delaware 19933
Frederick R.
Job Details:
10/21/2022
"CX complaint is prior compressor making loud rattling noise. Upon arrival this unit was cooling both sections well but had a loud rattling from last replacement. Replaced compressor again per prior diagnosis. Pressure tested with nitrogen, vac'd unit dow to 30 in. Fill with 56g of R600. Compressor is running good and unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Stanley, Virginia 22851
Danny R.
Job Details:
10/20/2022
un it had safty switch off to regulator adjusted switch chrcvksok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Chesapeake, Virginia 23320
Zachery R.
Job Details:
10/20/2022
"replaced switch, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
10/20/2022
"cx complaint unit displaying f9e1, verified fault, come to find glass in drain pump, cleared debris, tested, unit working as designed. cx paid in full. advised ticket is open for 30 days."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
10/20/2022
"cx complaint water in fabric softener dispenser after cycle has completed. checked unit, no faults present, cx took dispenser out upon arrival noticed water in housing, acu receiving 123vac, hot valve reading 1k ohm, cold valve reading 1k ohms as well. cold water valve solenoid not closing as it should, replaced valve assembly, calibrated and tested, no water in dispenser, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beaverdam, Virginia 23015
Thomas B.
Job Details:
10/20/2022
Removed and replaced the tub assy tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC2
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
10/20/2022
cx complaint unit makes noise while running. inspected unit and found idler pulley was seized. was able replace it and tested unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Lebanon, Pennsylvania 17042
Fred G.
Job Details:
10/20/2022
"cx complaint unit makes a thumping noise for 7 seconds after the water is dispenced to the ice maker. inspected unit and i found the evap fan and condenser fan are running and sound normal. cx turned ice maker on and water and the ice maker harvested and called for water. those sounds all sounded normal. baffle motor did eventually open and she said thats one of the noises. i was able to enter diag and found baffle down vibrate some. i was able to remove it and place some sound tape around motor and plastic. it did drop the sound by 50%. I also found one gap in the RC door gasket, was able to heat it up to seal. was unable to duplicate second noise. adsvised cx to record noise. called TL to docunent issues."
We serviced a
WHIRLPOOL WASHER
Model WDTA50SAKT0
Near Middletown, Delaware 19709
Andrew W.
Job Details:
10/20/2022
Cx complaint is unit has F8E4. inspected and verified complaint. checked for error codes and found F8E4 overfill float switch and F9E2 long drain error. ran a test cycle and unit passed with no issues and error codes were no longer present. cx stated they had a plumbing issue with the drain line and where it was tied in under the unit. believe this triggered the errors. cx had dated when they turned the unit off at the breaker and then turned the unit back on 10/13/22 and the unit had been working fine since. unit is working as designed. job complete
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Poquoson, Virginia 23662
Lucas R.
Job Details:
10/20/2022
"cx complaint no operation, checked unit found f6e2 communication code, cleared code and calibrated, problem persisted, led on hv board flashing indicating good, quoted cx part W11112662 console, labor $110.00, shipping $15.00, labor, tax $22.60, total $644.21, cx unsure if repair or replace at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, Virginia 23457
Branden R.
Job Details:
10/20/2022
"cx complaint no cold water , checked unit and found when trying to call for cold water nothing happens , checked house and pressure at house is fine , disassembled and found cold water valve not seated causing unit to not cycle or put water in , reseated and checked over all other connetions everything checked good unit is now running as designed ."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stanardsville, Virginia 22973
Eric F.
Job Details:
10/20/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Dale City, Virginia 22193
Demonte S.
Job Details:
10/20/2022
Inspected the unit. Found that the cx is saying that the Washer isn't Draining Water. Checked the Drain Pump. Found that the Hose to the Drain Pump has a sock. Removed the sock. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Fayetteville, Pennsylvania 17222
Andrew S.
Job Details:
10/20/2022
Cx complaint is that the RH door is not closing completely. Upon arrival I found that the RH door is hitting the lower cover and not allowing it to close completely. I was able to adjust the door up using the adjustment screw at the bottom. The door is now closing properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bristow, Virginia 20136
Carl R.
Job Details:
10/20/2022
Cx complaint is Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Actual issue is unit is not heating. Pulled unit from underneath counter top and found the wire connection to the heater element not connected. Re-secured connection to heater element. Unit is working properly. No parts needed.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Potomac, Maryland 20854
Julian H.
Job Details:
10/20/2022
CX complaint about water being left on the drum because when he moves drum around can heard water explained that this is not water is a liquid built on drum for weight tested on different tests & getting rid of water with a good pressure he states that is building an smell guided him to check user manual clean procedures unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
10/20/2022
"cx under impression unit is under warrenty , advised unit is no longer under warrenty and service fee of $120 not including parts or labor . cx refused service stating this is a replacement fridge and still having proplems they will be reaching out to WP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
10/20/2022
Cx complained the unit did not operate with a code. Inspected the unit and found the code was for user interface failure. Installed new UI and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WDT750SAKZ0
Near Annandale, Virginia 22003
Richard B.
Job Details:
10/20/2022
"CX complant, Dishwasher leaks. Prior diagnosis found dishwasher tub leaks. Installed new tub assembly and tested unit Dishwasher workingas designed. Job completed, RB"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Chantilly, Virginia 20151
Daniel J.
Job Details:
10/20/2022
installed right rear valve and orfice hlder tested unit now loclingin place and igniting
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Edgewood, Maryland 21040
Neil H.
Job Details:
10/20/2022
CX COMPLAINT THE UNIT NOT LOCKING FOUND THE STRIKE SPLIT REPLACED AND TESTED UNIT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Great Falls, Virginia 22066
Christian C.
Job Details:
10/20/2022
Cx complaint of an error. Inspected unit found F8E4 over fill switch open. Unit is missing the mounting brackets and is tilting forward a bit. Raised front feet to tilt unit back. Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Vienna, Virginia 22182
Jason A.
Job Details:
10/20/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, Maryland 21030
Justin S.
Job Details:
10/20/2022
melted the ice in both the freezer and the refrigerator. replaced the control refrigerator evaporator fan thermistor cover and grille
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mount Joy, Pennsylvania 17552
Justin L.
Job Details:
10/20/2022
Cx complaint upper rack hanging was able to access unit and found both adjusters failed. Was able to replace with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, Virginia 23453
Branden R.
Job Details:
10/20/2022
"cx complaint refrig door creeking checked and found bad hinge making all kinds of noise , tryed to tighten and still didnt help replaced with pre id hinge closure and cam tested unit is now closing with no sound , cx agrred . unit is running as designed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
10/20/2022
"removed doors to access back of unit, installed uv drier and coupler, disassembled ff, replaced evap, vacuumed and charged, reassembled, verrified pressures and frost, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
10/20/2022
"CX complaint all loght arte off.Confirmed complaint, found few bad led modules.Replaced all led modules per sp W11606409 Rev E. S84638 covers parts and labor. All the new ligts worked as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDT03
Near Wilmington, Delaware 19808
Andrew W.
Job Details:
10/20/2022
Cx complaint is unit not cooling properly. inspected and verified complaint. unit is completely packed in the freezer and is preventing proper air flow. cx agreed the unit was over packed and said he would reduce to unblock vents. unit is working as designed. job complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW7
Near Wilmington, Delaware 19808
Andrew W.
Job Details:
10/20/2022
Cx complaint is unit not pushing out ice/not dispensing ice. inspected and verified complaint. found clump of ice in the ice bin that was propped against the ice maker not allowing the bail arm to move and dump ice. cleared blockage of ice and tested ice maker. ice maker dropped ice and called for water to start new harvest cycle. unit is working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wilmington, Delaware 19808
Andrew W.
Job Details:
10/20/2022
"Per prior tech's diagnosis, replace gearcase, splutch, and drive hub. calibrated unit and tested the unit. unit completed all functions as designed and is working as designed. job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Conway, South Carolina 29526
Jason T.
Job Details:
10/20/2022
"Installed cooktop assembly, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wilmington, Delaware 19803
Frederick R.
Job Details:
10/20/2022
CX complaint is humming whirling noise. Inspected tested and pulled and F7E7 error code for basket not reaching target speed. Replaced the capacitor in case it was week according to SM. Also found intallers put the dryer leveling legs on WM and no leveling legs on dryer. The dryer legs dont seat all the way inside WM therefore causing the unit to be off balance during heavier loads. There were no obstructions between tub and basket. Unit is now repaired and after retesting is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Clinton, Maryland 20735
Robert A.
Job Details:
10/20/2022
"I installed the ordered part and tested the unit for the cx. The unit is working as designed. The IM connector did not fill the unit. It was not the version that has a detachable harness. I put the original IM and tested it, it's good to go."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Aberdeen Proving Ground, Maryland 21005
Neil H.
Job Details:
10/20/2022
REPLACED THE POWER CORD AND THE FILTER UNIT CHECKED GOOD RECALB AND RESET.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Myrtle Beach, South Carolina 29588
Jason T.
Job Details:
10/20/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Harpers Ferry, West Virginia 25425
Ricky E.
Job Details:
10/20/2022
"tech line chris.... customer stated that the unit was still leaking from the front of the unit.. verified issue and tested the unit. the unit is dripping from the fabric softner dispenser... tech line staed that this known and that there is no fix to correct the issue... unit under review"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
10/20/2022
"CX Concern the unit not heating .. Found proper power to unit, 120/120/240.. found loose tco fuse , reseated and tested unit.. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Kearneysville, West Virginia 25430
Ricky E.
Job Details:
10/20/2022
"installed parts, iunit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Alexandria, Virginia 22307
Lloyd B.
Job Details:
10/20/2022
"Cx complained the unit did not operate. Inspected the unit and found that ui was unresponsive. Installed new console and tested and the unit works as designed. If cx calls back, unit needs new control W11544680"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Stone Ridge, Virginia 20105
Daniel J.
Job Details:
10/20/2022
customer complaint food in crisper drawer too cold freezing checked leveler set to coldest informed customer up is the coldest down the warmest mentioned at times has seen frost on top of food in freezer not happening currently inspected door gasket two of three times door closed completey once smae gap between cabinet and door gasket removed inspected rails and retested unit closing no gaps customer displeased with performance of unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Alexandria, Virginia 22304
Lloyd B.
Job Details:
10/20/2022
Cx complained the unit did not dispense water and make noise. Inspected the unit and found ice above the evap fan. Could not find where water was coming from to form ice but removed and there is no noise. Melted ice in the fill tube and it now dispenses water. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alexandria, Virginia 22309
Eric W.
Job Details:
10/20/2022
cx complant of unit not cooling and not dispencing ice inspected unit found no volts comming out of control that was just installed for auger motor found the evap frozen over thawed out unit found the brown wire to heater not pluged in thawed out evap and found wire to dispencer not secure
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Crofton, Maryland 21114
Israel R.
Job Details:
10/20/2022
Installed new control and the unit is moving. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Norfolk, Virginia 23505
Justin W.
Job Details:
10/20/2022
replaced control and interface tested unit working as designed
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Annandale, Virginia 22003
Richard B.
Job Details:
10/20/2022
"CX complant. Dryer not drying. Prior diag found unit needs operating thermostate and high limit thermostate. Installed both parts and tested unit/ Working as designed. Job completed, RB"
We serviced a
JENNAIR RANGE
Model JGD3430BS00
Near Dunn Loring, Virginia 22027
Richard B.
Job Details:
10/20/2022
"CX complant, Gas smell , Prior diagnosis found unit needs a regulator. Installed regulator and tested unit, No leaks , Job completed, All burners igniting and burning correctly. Job compleyted. RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Martinsburg, West Virginia 25405
Ricky E.
Job Details:
10/20/2022
5-2 customer stated that the unit wasnt drying and didnt drain at the last cycle... verified issue and fnd unit wasnt opened between cycles. and the hot water isnt being ran before running.. ran diag to clear codes and to reset the control... unit cks ok..