We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, VA 23227
Gill G.
Job Details: 06/07/2022
replaced suspension. extended feet. no stored fault codes. tested unit by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Littlestown, PA 17340
Sal R.
Job Details: 06/07/2022
"I was able tpo access and replace the FC door. I then tested the utni and found that when dispensing water the line would leak at the connector. I am ordering 2 connectors (WPW10271543). Once the contract is apporved, please have somoene form the office call to set a return date.; ordrng 2 WPW10271543 (connectors)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Grifton, NC 28530
Ronnie B.
Job Details: 06/07/2022
"recovered remaining refrigerant, removed and replaced compressor, evap, filter/dryer. pulled 30ng of vac and no leaks found during leak down. charged with 64grams of r600. verified frost pattern formation, unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Gerrardstown, WV 25420
Danny R.
Job Details: 06/07/2022
installed parts chexksok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, VA 23227
Gill G.
Job Details: 06/07/2022
replaced suspension. extended feet. no stored fault codes. tested unit by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Pleasant Hall, PA 17246
Andrew S.
Job Details: 06/07/2022
Per previous diag I was able to access and replace the lower harness and splutch. I then ran the calibration test and the quick diag test and the unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Bern, NC 28562
Ronnie B.
Job Details: 06/07/2022
"removed and repalced ice maker, tested, confirmed harvest, heat, and fill. unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parkville, MD 21234
Neil H.
Job Details: 06/07/2022
REPLACED THE SUMP MOTOR AND UNIT FILLED AND THE MOTOR STARTS BUT STOPS OFF AND ON NEVER PUSHING WATER CHECKED VOLTAGE STEADY REORDERING MOTOR.; ordrng 1 W11025157 (Whirlpool Dishwasher Pump & Motor) and 1 W10906426 (Whirlpool Dishwasher Electronic Control Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, VA 23227
Gill G.
Job Details: 06/07/2022
cx compllaint: unit is not draining. found drain pump not getting primed. found drain hose without backflow flapper. air may also be getting into hose. found airlock in hose and after it is cleared it comes right back. ordered drain hoses.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near York, PA 17402
Bernard M.
Job Details: 06/07/2022
"Cx complaint unit doesn't switch from medium to high heat. Ran unit on medium then on high and could feel when set on medium the unit is very hot. Accessed switch and found no resistance on the temp select switch. replaced switch using pre-id parts, ran unit on all 3 temps and could feel difference in temp on all of them. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Bern, NC 28562
Ronnie B.
Job Details: 06/07/2022
"removed and repalced ice maker, tested, confirmed harvest, heat, and fill. unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parkville, MD 21234
Neil H.
Job Details: 06/07/2022
REPLACED THE SUMP MOTOR AND UNIT FILLED AND THE MOTOR STARTS BUT STOPS OFF AND ON NEVER PUSHING WATER CHECKED VOLTAGE STEADY REORDERING MOTOR.; ordrng 1 W11025157 (Whirlpool Dishwasher Pump & Motor) and 1 W10906426 (Whirlpool Dishwasher Electronic Control Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, VA 23227
Gill G.
Job Details: 06/07/2022
cx compllaint: unit is not draining. found drain pump not getting primed. found drain hose without backflow flapper. air may also be getting into hose. found airlock in hose and after it is cleared it comes right back. ordered drain hoses.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Salunga-Landisville, PA 17538
Bernard M.
Job Details: 06/07/2022
"Defrosted evap, replaced all parts, restored power, and evap began to develop frost pattern with fan running and diffuser was open to allow cool air into RC section. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, PA 17404
Bernard M.
Job Details: 06/07/2022
"Cx complaint unit won't start cycle. Entered into diag and found error code F7E4 basket re-engagement fault. Ran test cycle and during the end of spin, found the basket didn't get up to full speed and it began to agitate before basket stopped spinning. Replaced clutch W10734521 and slider W10754448 using vanstock parts, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ5
Near Mineral, VA 23117
Eric F.
Job Details: 06/07/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moseley, VA 23120
John P.
Job Details: 06/07/2022
Upon arrival found freezer evap covered in ice thermalink on defrost heater open replaced thermal link called tech line talk to Anthony based off pressures unit is low on charge again have and sending unit for review due to internal leak and cabinetAnthony said 7732795751
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Wrightsville, PA 17368
Bernard M.
Job Details: 06/07/2022
Attempted to replace heater and unit isn't accessible. Lowered legs because there's an over 1in drop off from kitchen floor to sub-floor which unit is sitting on. When picking up on unit the top of it hits underneath countertop. Informed cx to have unit accessible before calling office to reschedule; snapped 4 QuickPics
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near York, PA 17404
Bernard M.
Job Details: 06/07/2022
"Cx complaint unit won't start cycle. Entered into diag and found error code F7E4 basket re-engagement fault. Ran test cycle and during the end of spin, found the basket didn't get up to full speed and it began to agitate before basket stopped spinning. Replaced clutch W10734521 and slider W10754448 using vanstock parts, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ5
Near Mineral, VA 23117
Eric F.
Job Details: 06/07/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moseley, VA 23120
John P.
Job Details: 06/07/2022
Upon arrival found freezer evap covered in ice thermalink on defrost heater open replaced thermal link called tech line talk to Anthony based off pressures unit is low on charge again have and sending unit for review due to internal leak and cabinetAnthony said 7732795751
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near York, PA 17406
Bernard M.
Job Details: 06/07/2022
"Replaced diode and mag, placed wet towel and set for 30 sec, towel heated. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near York, PA 17406
Bernard M.
Job Details: 06/07/2022
"Cx complaint the door wouldn't unlock. When arrived the door was locked with it unplugged. Removed top and lifted latch to open door. Plugged in unit and entered diag and found error code F8E1 no water detected. Found when cx started unit on normal cycle, the supply valve was shut. Ran test cycle on unit with water on and it completed without issues and the door unlocked. Unit checks good. Cx is inside 30 days from last service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 06/07/2022
Door damaged inside liner ordering new right hand door assy; ordrng 1 W11436604 (Door right hand)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Hagerstown, MD 21742
Danny R.
Job Details: 06/07/2022
unit has a icemer that failed rtan diag test 56 had e2 bad roution of icmaker ran test 57 and it failed will need ice maker and harness czx will think repair; ordrng 1 WPW10764668 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Red Lion, PA 17356
Bernard M.
Job Details: 06/07/2022
"Cx complaint the unit isn't cooling in either section. When arrived found the compressor and evap fan not running. Items are cool but the unit doesn't run on consistent basis. Accessed control and found proper voltage at P1-1 to P1-2 connector. There's proper voltage at P1-2 to P1-4 when compressor runs. The relay on control constantly clicks on and off after plugging in. The compressor shuts off after only 5 min of running. Unit will need parts, once aprts are in contact cx to reschedule; ordrng 1 W11566851 (control) and 1 WPW10662129 (capacitor) and 1 W11547180 (start device)"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near York, PA 17406
Bernard M.
Job Details: 06/07/2022
"Cx complaint the door wouldn't unlock. When arrived the door was locked with it unplugged. Removed top and lifted latch to open door. Plugged in unit and entered diag and found error code F8E1 no water detected. Found when cx started unit on normal cycle, the supply valve was shut. Ran test cycle on unit with water on and it completed without issues and the door unlocked. Unit checks good. Cx is inside 30 days from last service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 06/07/2022
Door damaged inside liner ordering new right hand door assy; ordrng 1 W11436604 (Door right hand)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Hagerstown, MD 21742
Danny R.
Job Details: 06/07/2022
unit has a icemer that failed rtan diag test 56 had e2 bad roution of icmaker ran test 57 and it failed will need ice maker and harness czx will think repair; ordrng 1 WPW10764668 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Smyrna, DE 19977
Taylor F.
Job Details: 06/07/2022
Picked up damaged cabinets from cx.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
"uni leaking from fabric dispenser, rerouted hosing to eliminate spray over, and unit should no longer leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Owings, MD 20736
Shawn D.
Job Details: 06/07/2022
cx complaint unit is barley cooling freezer is like a fridge. inspected unit and confimred the complaint tempps are way off becuase of the evaporator being frozen over. removed evap cover sensor ohms 25k when covered in ice thats good. cleared more ice to find defrost heater no plugged in and when i tried plugging back in it would connect there s ice inside connector. cleared all ice got heater connected and now works. told cx to give 24 hours to cool. collected payment unit is good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/07/2022
cx complaoint the unti is not heating. checked ghe unit found the element had failed. therefvore i repoalced with a new one and tested operation. unit is runing as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
"uni leaking from fabric dispenser, rerouted hosing to eliminate spray over, and unit should no longer leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Owings, MD 20736
Shawn D.
Job Details: 06/07/2022
cx complaint unit is barley cooling freezer is like a fridge. inspected unit and confimred the complaint tempps are way off becuase of the evaporator being frozen over. removed evap cover sensor ohms 25k when covered in ice thats good. cleared more ice to find defrost heater no plugged in and when i tried plugging back in it would connect there s ice inside connector. cleared all ice got heater connected and now works. told cx to give 24 hours to cool. collected payment unit is good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/07/2022
cx complaoint the unti is not heating. checked ghe unit found the element had failed. therefvore i repoalced with a new one and tested operation. unit is runing as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Dover, DE 19904
Taylor F.
Job Details: 06/07/2022
"Cx complaint is burning smell. Tested inspected and verifed complaint. Found the dryer to have an odor when burner, similar to lighter fluid on a charcoal fire. Flame is not burning correctlly. Gas pressure and orfice size are correct. Ordering burner. Cannot reschedule at this time.; ordrng 1 W10823508 (burner-gas)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS03
Near Fairfax, VA 22030
Demonte S.
Job Details: 06/07/2022
Inspected the unit. Found that the cx is saying that the Refrigerator Section is warm. Ran Service Diagnostics on the unit. Ran Service Test - 1 Rc Thermistor is reading 42. Ran Service Test - 2 Fc Thermistor is reading -3. Refrigerator is set to 33 & Freezer is set to -3. Put the Refrigerator up to 39 & Freezer to +1. Checked the Refrigerator Evaporator. Found Refrigerator Evaporator Cover is showing signs of it being Iced Over on the inside. Unit will need an Evaporator Cover = W11395635. Cx paid for the Service Call Only by Card. If the cx calls back order the Evaporator Cover. ****Don't go without parts****.( Cx will call Whirlpool to fix Entitlements. Cx should have an ELW program.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Highland, MD 20777
Israel R.
Job Details: 06/07/2022
Customer complaint unit is not making ice and the doors wont stop when open. I tested the doors. The doors are closing and springs are all in there. I explained to the custoemr taht the doors do not have an open assisted doors. The doors only have closers. The doors are working as designed. The ice maker is not turning on even when power is jumped. I tested for power and no power. I pulled ice maker and found the harness loose and the ice maker off. I secured the harness and lower bar and the ice maker started harvesting. Unit is back to normal operations. POP in entitlement.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Dover, DE 19904
Taylor F.
Job Details: 06/07/2022
"Cx complaint is burning smell. Tested inspected and verifed complaint. Found the dryer to have an odor when burner, similar to lighter fluid on a charcoal fire. Flame is not burning correctlly. Gas pressure and orfice size are correct. Ordering burner. Cannot reschedule at this time.; ordrng 1 W10823508 (burner-gas)"
We serviced a
WHIRLPOOL DRYER
Model MDE9700AYW
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/07/2022
"Cx complained the unit has an error. Inspected the unit and found that the code is TS for shorted thermistor. At the control, cn6 connector, pin 2 to 6, there is resistence so the sensor is not shorted or opened. Unit needs new control. Service declined. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Highland, MD 20777
Israel R.
Job Details: 06/07/2022
Customer complaint unit is not making ice and the doors wont stop when open. I tested the doors. The doors are closing and springs are all in there. I explained to the custoemr taht the doors do not have an open assisted doors. The doors only have closers. The doors are working as designed. The ice maker is not turning on even when power is jumped. I tested for power and no power. I pulled ice maker and found the harness loose and the ice maker off. I secured the harness and lower bar and the ice maker started harvesting. Unit is back to normal operations. POP in entitlement.
We serviced a
WHIRLPOOL FREEZER
Model WRSA71CIHZ01
Near Boyds, MD 20841
Ricky E.
Job Details: 06/07/2022
"FF 54, FZR 43... customer stated that the unit isnt fully cooling. verified issue and fnd high temps in the sections.. fnd almost no frost pattern on the evap.. the unit has a faulty compressor...wpw10143759 19.10, w10309988 332.20, 5oz r134a 5 an OZ, labor 350.00, shipping 25.00 tax 22.58.... the customer is contacting wpl about coverage"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS03
Near Fairfax, VA 22030
Demonte S.
Job Details: 06/07/2022
Inspected the unit. Found that the cx is saying that the Refrigerator Section is warm. Ran Service Diagnostics on the unit. Ran Service Test - 1 Rc Thermistor is reading 42. Ran Service Test - 2 Fc Thermistor is reading -3. Refrigerator is set to 33 & Freezer is set to -3. Put the Refrigerator up to 39 & Freezer to +1. Checked the Refrigerator Evaporator. Found Refrigerator Evaporator Cover is showing signs of it being Iced Over on the inside. Unit will need an Evaporator Cover = W11395635. Cx paid for the Service Call Only by Card. If the cx calls back order the Evaporator Cover. ****Don't go without parts****.( Cx will call Whirlpool to fix Entitlements. Cx should have an ELW program.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Columbia, MD 21046
Israel R.
Job Details: 06/07/2022
Custoemr complaint unit is not cooling. I found a block of ice in the top of the evaporator blocking the fan. I I tested the compressor and is reading .6 amps. I looked at the frost pattern and only the top of the refrigerator is frosting. The unit is low on refrigerant. The unit could have be undercharge or there is a leak. Scehdule a seal system to do a charge and fill and check for leaks. Called office and schedule for friday. No POP the cusotmer was looking for it. The unti is in warranty. POP dispatch with ticket.; ordrng 1 WPW10143759 (dryer) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL FREEZER
Model WRSA71CIHZ01
Near Boyds, MD 20841
Ricky E.
Job Details: 06/07/2022
"FF 54, FZR 43... customer stated that the unit isnt fully cooling. verified issue and fnd high temps in the sections.. fnd almost no frost pattern on the evap.. the unit has a faulty compressor...wpw10143759 19.10, w10309988 332.20, 5oz r134a 5 an OZ, labor 350.00, shipping 25.00 tax 22.58.... the customer is contacting wpl about coverage"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Stafford, VA 22556
Tanner B.
Job Details: 06/07/2022
"installed new ui and acu oven, tested unit. unit now working as designed . job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Columbia, MD 21046
Israel R.
Job Details: 06/07/2022
Custoemr complaint unit is not cooling. I found a block of ice in the top of the evaporator blocking the fan. I I tested the compressor and is reading .6 amps. I looked at the frost pattern and only the top of the refrigerator is frosting. The unit is low on refrigerant. The unit could have be undercharge or there is a leak. Scehdule a seal system to do a charge and fill and check for leaks. Called office and schedule for friday. No POP the cusotmer was looking for it. The unti is in warranty. POP dispatch with ticket.; ordrng 1 WPW10143759 (dryer) and 1 W11506635 (coupler)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
replaced parts ordered and reset unit. advised cx to give unit a few days and see how temps hold and call back if needed. job complete.
We serviced a
WHIRLPOOL DRYER
Model MDE9700AYW
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/07/2022
"Cx complained the unit has an error. Inspected the unit and found that the code is TS for shorted thermistor. At the control, cn6 connector, pin 2 to 6, there is resistence so the sensor is not shorted or opened. Unit needs new control. Service declined. Job complete"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Jessup, MD 20794
Israel R.
Job Details: 06/07/2022
Custoemr complaint unit is not starting. I tested the unit and id dead. I tested the fuses and Thermal fuse is OL. LEss thatn a year. I tested the element not grounding. Timer is working. The motor is working. Thermosthat is ok. Could of been a big load nd blocked the vent she said she put about 8 towels maybe was too big load. Unit is back to normal operatiions.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
replaced parts ordered and reset unit. advised cx to give unit a few days and see how temps hold and call back if needed. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Glen Burnie, MD 21061
Kevin P.
Job Details: 06/07/2022
"cx complaint unit not cooling, found compressor and fans are all running compressor is extremely hot to the touch and only pulling .62 amps ordering compressor, evap, drier, and process stubs. 3 ct sealed system tech only; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 W11506635 (process stub)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Jessup, MD 20794
Israel R.
Job Details: 06/07/2022
Custoemr complaint unit is not starting. I tested the unit and id dead. I tested the fuses and Thermal fuse is OL. LEss thatn a year. I tested the element not grounding. Timer is working. The motor is working. Thermosthat is ok. Could of been a big load nd blocked the vent she said she put about 8 towels maybe was too big load. Unit is back to normal operatiions.
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. Unit needs new pulley; ordrng 1 279640 (pulley)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Stafford, VA 22556
Tanner B.
Job Details: 06/07/2022
"installed new ui and acu oven, tested unit. unit now working as designed . job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near West Springfield, VA 22152
Lloyd B.
Job Details: 06/07/2022
Cx complained the units doors would not close. Installed new doors and applied heat around the gaskeet for a better seal. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. Unit needs new pulley; ordrng 1 279640 (pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Glen Burnie, MD 21061
Kevin P.
Job Details: 06/07/2022
"cx complaint unit not cooling, found compressor and fans are all running compressor is extremely hot to the touch and only pulling .62 amps ordering compressor, evap, drier, and process stubs. 3 ct sealed system tech only; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 W11506635 (process stub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near West Springfield, VA 22152
Lloyd B.
Job Details: 06/07/2022
Cx complained the units doors would not close. Installed new doors and applied heat around the gaskeet for a better seal. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elizabethtown, PA 17022
Justin L.
Job Details: 06/07/2022
"was able to access unit and found that the parts reccomended by techline didnt correct the issue. used permagum from vanstock to form everything together and harvested and filled icemaker with no leak contacted techline and spoke to Robert 7733776003 he found the part number and ordering it. once in office will need to call in and set return; ordrng 1 W11546936 (chute), used 1 212643 (permagum) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Baltimore, MD 21211
Shane M.
Job Details: 06/07/2022
cx complaint water trickleing out dispenser. found a clogged water piercing valve. got valve unclogged but advised cx this WILL happen again
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Richmond, VA 23234
Chris B.
Job Details: 06/07/2022
cx complaint unit will not produce ice fast inspected unit confirmed cx complaint found rc temp set too 42 degrees and fc temp set to 8 set temps to recomened temps 0 and 37 ice cubes are good size and water flow is sufficiant set unit to max ice ran im test harvest and fills cx stated they use alot unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elizabethtown, PA 17022
Justin L.
Job Details: 06/07/2022
"was able to access unit and found that the parts reccomended by techline didnt correct the issue. used permagum from vanstock to form everything together and harvested and filled icemaker with no leak contacted techline and spoke to Robert 7733776003 he found the part number and ordering it. once in office will need to call in and set return; ordrng 1 W11546936 (chute), used 1 212643 (permagum) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Baltimore, MD 21211
Shane M.
Job Details: 06/07/2022
cx complaint water trickleing out dispenser. found a clogged water piercing valve. got valve unclogged but advised cx this WILL happen again
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Richmond, VA 23234
Chris B.
Job Details: 06/07/2022
cx complaint unit will not produce ice fast inspected unit confirmed cx complaint found rc temp set too 42 degrees and fc temp set to 8 set temps to recomened temps 0 and 37 ice cubes are good size and water flow is sufficiant set unit to max ice ran im test harvest and fills cx stated they use alot unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Carlisle, PA 17015
Fred G.
Job Details: 06/07/2022
i was able to access unit and replace the left side RC door as per previous tech. test all functions of the door and it all checked out. unit checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Harrington, DE 19952
Frederick R.
Job Details: 06/07/2022
CX complaint is oven seal defective. Inspected unit and verified complaint. Found bottom of seal cracked and defective and hanging in broiler drawer. selal has become detached from clips. Ordering new seal. Scheduled CX for next available date of 6/21/22. If possible please get them in earlier. 42 seals in stock at Tribles UM; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Washington, DC 20008
Ricardo S.
Job Details: 06/07/2022
"unti not working on any cycle, motor makes a humming noise, faulty motor capacitor the drum turn 3 times then the unit finish the cycle ..order motor and lower harness just in case .. unit needs motor capacitor; ordrng 1 W11283592 (motor-drve just in case) and 1 w11395618 (capacitor) and 1 w11569161 (lower harness just in case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Carlisle, PA 17015
Fred G.
Job Details: 06/07/2022
i was able to access unit and replace the left side RC door as per previous tech. test all functions of the door and it all checked out. unit checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Harrington, DE 19952
Frederick R.
Job Details: 06/07/2022
CX complaint is oven seal defective. Inspected unit and verified complaint. Found bottom of seal cracked and defective and hanging in broiler drawer. selal has become detached from clips. Ordering new seal. Scheduled CX for next available date of 6/21/22. If possible please get them in earlier. 42 seals in stock at Tribles UM; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Washington, DC 20008
Ricardo S.
Job Details: 06/07/2022
"unti not working on any cycle, motor makes a humming noise, faulty motor capacitor the drum turn 3 times then the unit finish the cycle ..order motor and lower harness just in case .. unit needs motor capacitor; ordrng 1 W11283592 (motor-drve just in case) and 1 w11395618 (capacitor) and 1 w11569161 (lower harness just in case)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Cx complaint is that the unit will not go into rinse or spin. Upon arrival I found that the unit has an F8E1. I cleared the code then ran the diag test. I found that the cold water was not flowing as it should. I was able to rpelace the inlet water valve. The unit is now functioning as intended. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rising Sun, MD 21911
Milton J.
Job Details: 06/07/2022
Complaint unit leaking and has F8E4 code. Inspected and found leaking where water supply line threads to valve. Tightened and tested. Unit is now functioning properly. -MJrob
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near Chevy Chase, MD 20815
Ricardo S.
Job Details: 06/07/2022
"Cx complains that the Rc not cooling, inspected unit, defrost issue, i ran defrost cycle heater circuit cks ok, unit need a defrost control .. order part; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Cx complaint is that the unit will not go into rinse or spin. Upon arrival I found that the unit has an F8E1. I cleared the code then ran the diag test. I found that the cold water was not flowing as it should. I was able to rpelace the inlet water valve. The unit is now functioning as intended. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rising Sun, MD 21911
Milton J.
Job Details: 06/07/2022
Complaint unit leaking and has F8E4 code. Inspected and found leaking where water supply line threads to valve. Tightened and tested. Unit is now functioning properly. -MJrob
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near Chevy Chase, MD 20815
Ricardo S.
Job Details: 06/07/2022
"Cx complains that the Rc not cooling, inspected unit, defrost issue, i ran defrost cycle heater circuit cks ok, unit need a defrost control .. order part; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Carlisle, PA 17013
Drew B.
Job Details: 06/07/2022
replaced all parts tested good full functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mechanicsburg, PA 17050
Drew B.
Job Details: 06/07/2022
cx complaint that unit is working but when they finish the cycle and open the dishwasher up ahours later the unit has standing water that wasnt there after the cycle and seems to be little smelly.. found the check valve hose has failed allowing water to flow back in after cycle. ordering WPW10545278 and instock call when approved to reshd; ordrng 1 WPW10545278 (drain hose 100@trb check valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Macon, VA 23139
John P.
Job Details: 06/07/2022
"CX complaint unit shaking, checked unit for error codes none stored ran test cycle and normal cycle no issues found unit is on pedestal advised CX on loading and sorting and cycle selection also advised that with unit being on pedestals the center of gravity is higher which can cause additional shaking from unit unit is currently working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Carlisle, PA 17013
Drew B.
Job Details: 06/07/2022
replaced all parts tested good full functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mechanicsburg, PA 17050
Drew B.
Job Details: 06/07/2022
cx complaint that unit is working but when they finish the cycle and open the dishwasher up ahours later the unit has standing water that wasnt there after the cycle and seems to be little smelly.. found the check valve hose has failed allowing water to flow back in after cycle. ordering WPW10545278 and instock call when approved to reshd; ordrng 1 WPW10545278 (drain hose 100@trb check valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Macon, VA 23139
John P.
Job Details: 06/07/2022
"CX complaint unit shaking, checked unit for error codes none stored ran test cycle and normal cycle no issues found unit is on pedestal advised CX on loading and sorting and cycle selection also advised that with unit being on pedestals the center of gravity is higher which can cause additional shaking from unit unit is currently working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Per SP w11540964 I waas able to access and replace the heating element. I then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/07/2022
"installed icemaker, unit ks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"CX complaint: F8E1 error code. Tested and verified complaiont. Long fill error code. I found the inlet valve clogged with debris. I replaced the inlet valve, tested unit and it is now working properly. Job is complete; ordrng 1 W11220230 (inlet valve), used 1 W11220230 (valve) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Per SP w11540964 I waas able to access and replace the heating element. I then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/07/2022
"installed icemaker, unit ks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"CX complaint: F8E1 error code. Tested and verified complaiont. Long fill error code. I found the inlet valve clogged with debris. I replaced the inlet valve, tested unit and it is now working properly. Job is complete; ordrng 1 W11220230 (inlet valve), used 1 W11220230 (valve) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
new house and not lived in yet. complaint is LF Burner not working. tested and checed unit and burner does light just takes a bit. its getting gas as well as spark. turned cap to different spots and light times were different. replaced spreader to try and unit was the same. put old part back on. could be bad cap as it does light. you blow over burner while lighting and it lights every time. cant switch caps around as they are fitted and theres only one of this cap on unit. will order cap set to switch out and test unit again. home is propain and unit was switched over as flames look good. will order parts and office will schedule. ; ordrng 1 W11344538 (Cap Set)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Mathews, VA 23109
Lucas R.
Job Details: 06/07/2022
"evacuated system, replaced compressor and drier, replaced evap, vacuumed to -30 ', charged 3.8 oz, verrified low pressure at 0 frost pattern forming, advised cx to allow 24 hours to cool, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near ,
Michael E.
Job Details: 06/07/2022
CX complaint: pantry drawer cover will not stay in place. Tested and verified complaint. Cover looks to be in good working order but will not stay on when drawer is opened. Ordering pantry drawer cover. Cannot reschedule due to no one on site.; ordrng 1 W10827015 (cover)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
new house and not lived in yet. complaint is LF Burner not working. tested and checed unit and burner does light just takes a bit. its getting gas as well as spark. turned cap to different spots and light times were different. replaced spreader to try and unit was the same. put old part back on. could be bad cap as it does light. you blow over burner while lighting and it lights every time. cant switch caps around as they are fitted and theres only one of this cap on unit. will order cap set to switch out and test unit again. home is propain and unit was switched over as flames look good. will order parts and office will schedule. ; ordrng 1 W11344538 (Cap Set)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Mathews, VA 23109
Lucas R.
Job Details: 06/07/2022
"evacuated system, replaced compressor and drier, replaced evap, vacuumed to -30 ', charged 3.8 oz, verrified low pressure at 0 frost pattern forming, advised cx to allow 24 hours to cool, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near ,
Michael E.
Job Details: 06/07/2022
CX complaint: pantry drawer cover will not stay in place. Tested and verified complaint. Cover looks to be in good working order but will not stay on when drawer is opened. Ordering pantry drawer cover. Cannot reschedule due to no one on site.; ordrng 1 W10827015 (cover)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/07/2022
cx complaint washer lid cut their finger. inspected unit and found the glass lid is broken on the right side. called safety (SR7733808182) called TL (SR7733829229) ordering 1 (W11259006) scheduled cx for friday 6/10/22.; ordrng 1 W11259006 (lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glenelg, MD 21737
Robert L.
Job Details: 06/07/2022
"upon arrival, cx still had ice in base, prior tech never moved out unit to check tube, just needed to be flushed out, cx to defrost for 24 hours to guarantee interal tube clear but was passing water at this time, part not needed, called office and processed refund of 152.97, should have been first call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Towson, MD 21286
Keith H.
Job Details: 06/07/2022
cx complaint is water not dispensing ice cubes are small. inspected unit verified 120v to unit. put into diagnsotics ran water test and icemaker test the water wasnt dispsnesing at all i removed filter and water works great . culprit is bad filter cx will address it
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/07/2022
cx complaint washer lid cut their finger. inspected unit and found the glass lid is broken on the right side. called safety (SR7733808182) called TL (SR7733829229) ordering 1 (W11259006) scheduled cx for friday 6/10/22.; ordrng 1 W11259006 (lid)