We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, VA 23113
Joseph D.
Job Details:
11/21/2022
helped jp install tub.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fallston, MD 21047
Neil H.
Job Details:
11/21/2022
REPLACED THE PUMP PRIOR PUMP LEAKING REPLACED AND UNIT CHECKED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Washington, DC 20011
Samuel R.
Job Details:
11/21/2022
cx complaint unit is not making ice.inspected unit and could confirm cx complaint.jumped ice maker and ice maker would not harbest.unit needs a new ice maker W10884390 0 tribles cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Vienna, VA 22182
Jason A.
Job Details:
11/21/2022
CX complaint DW not cleaning. Noisy. Replaced sump motor & ran test wash. Good wash pressure. NO LEAKS > JJ
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Glen Burnie, MD 21061
Alexander D.
Job Details:
11/21/2022
cx complaint rc not cooling properly and frosting in fz. inspected unit and verified complaint. evap overfrosted. found control has 2 stickers on the side meaning it should be replaced. heater is heating and defrost thermistor is reading 28.7kohms while encased in frost. cleared frost with steamer. ordering control. call cx to schedule return visit once we have eta on part; ordrng 1 W11546690 (control box)
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, VA 23113
John P.
Job Details:
11/21/2022
Installed tub assembly tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Stafford, VA 22556
Thomas B.
Job Details:
11/21/2022
Searched store unable to locate rtm states it may have been returned already closing rtm states she will resend it up if it is located closing
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
CX Complaint is the unit wont drain and lid wont lock. Inspected unit and found unit not working pulled unit out and found the lower harness is damgaged to the drain pump splice wire got unit to drain but lid wont lock. Ordering Lower harness and lid lock.; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Chester, VA 23831
Chris B.
Job Details:
11/21/2022
cx comp unit will dispence water insp unit conf cx comp found obstruction in water line cleared obstruction tested un it desighned
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL314KSS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
"CX complaint is top section freezing drinks. Bottom ok. Inspected/tested and found temp on top section at 18deg. Bottom section was working properly. Ordering separator, pcb control and evap cover. All parts FBO so cannot reschedule at this time; ordrng 1 W11538049 (pcb box) and 1 W11532916 (separator) and 1 W11532990 (evap cover)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK031TBL3
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2022
Upon arrival CX stated they had canceled the appointment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Millersville, MD 21108
Alexander D.
Job Details:
11/21/2022
"cx complaint unit still making big bricks of ice. inspected unit and verified complaint. ice is too big in mold, icemaker is filling with too much water. cycled icemaker and it harvested but when it filled water came shooting in a lot faster than normal. didnt seem icemaker was calling for water too long. issue must be valve or too high of water pressure. ordering valve and water pressure tester to make sure pressure is between 30-120PSI. also ordering icemaker in case this one gets damaged harvesting big bricks of ice. call cx to scheudle return visit once we have eta on parts; ordrng 1 W11546685 (valve) and 1 W11546935 (icemaker) and 1 WATERPRESSURETESTER (WATER PRESSURE TESTER) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Richmond, VA 23223
Chris B.
Job Details:
11/21/2022
cx comp dent in rc door insp unit conf cx comp ordering ss rc door; ordrng 1 W10672972 (ss rc door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
unit will need gear case and pully they are making noise and not washing well ordering part told cx if called bacl same issues they will be charged 120
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
unit will need gear case and pully they are making noise and not washing well ordering part told cx if called bacl same issues they will be charged 120
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
unit will need gear case and pully they are making noise and not washing well ordering part told cx if called bacl same issues they will be charged 120
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, VA 23462
Zachery R.
Job Details:
11/21/2022
"upon arrival, checked unit, unit displaying f7e7 motor unable to reach target rpm, f0e9 off balance. unit is properly installed. ran auto test cycle, unit is shaking excessively. checked gearcase. come to find small amount of oil leaking from bearing onto clutch. advised cx its best if we replace all parts at once, cx agreed. ordering gearcase, belt, washplate, motor, and clutch to complete repair. returning with suspension rods.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10902814 (washplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Warrenton, VA 20186
Daniel J.
Job Details:
11/21/2022
as per notes replaced all single point leds with three point and replaced assy control temp in fridge showing 52 and led on control courrently showing 52
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/21/2022
different tech; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
11/21/2022
Informed RTM of the uneconimical issue in ticket rtm understood found someone else tried to sell and it was returned for same issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochelle, VA 22738
Eric F.
Job Details:
11/21/2022
Confirmed cx complaint unit intermittently restarting. Start device and capacitor or compressor failing. Ordering start device and capacitor.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10448874 (start-dev)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
"CX complaint unit not working checked unit found error 4-3, 7-1, confirmed bad sump quoted:W11025157 $257.49$110 labor$15 shipping$15.45 tax"
We serviced a
AMANA REFRIGERATOR
Model ASD2275BRS00
Near New Carrollton, MD 20784
Dustin F.
Job Details:
11/21/2022
"Inspected unit, Replaced Bi metal per previous tech, tested unit and confirmed defrost cycle and cooling cycles are working as intended."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, VA 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seaford, DE 19973
Michael E.
Job Details:
11/21/2022
"Replaced control as per previous diagnosis. I searched the service manual and tech sheet but there is no calibration option listed in either. Tested unit and dispenser drawer is still overflowing. Replaced inlet valve from van stock and tested and still overflowing dispenser drawer. Ordering valve harness. Cannot reschedule due to only 2 left on system. CX would prefer ME for return visit if possible.; ordrng 1 W11220230 (inlet valve) and 1 W11198271 (valve harness), used 1 W11220230 (inlet valve) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near McLean, VA 22101
David J.
Job Details:
11/21/2022
CX complaint water dispenser has nothing coming out of it and bottom crisper drawer cannot be latched to endcap. After previous tech visit he found that this unit needed a new filter head and endcap for the bottom drawer. Removed all parts and replaced with new. Tested function of water And attached lid to new endcap. Unit is not working as designed job complete.
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near Winchester, VA 22603
Danny R.
Job Details:
11/21/2022
unit has blownn out controls again called tech line will get all controls touch board covered under warrenty with other parts too also less then 30 days since last reapir called tech line sr; ordrng 1 WPW10396615 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
same noise as from before called tech line made report about fan noise and knocking noise . this is the unit that makes normal noise per wp made report the filter dryer was placed .sr7734947209 told cx if called back there will be a 120 charge to come out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Millersville, MD 21108
Alexander D.
Job Details:
11/21/2022
"cx complaint unit still making big bricks of ice. inspected unit and verified complaint. ice is too big in mold, icemaker is filling with too much water. cycled icemaker and it harvested but when it filled water came shooting in a lot faster than normal. didnt seem icemaker was calling for water too long. issue must be valve or too high of water pressure. ordering valve and water pressure tester to make sure pressure is between 30-120PSI. also ordering icemaker in case this one gets damaged harvesting big bricks of ice. call cx to scheudle return visit once we have eta on parts; ordrng 1 W11546685 (valve) and 1 W11546935 (icemaker) and 1 WATERPRESSURETESTER (WATER PRESSURE TESTER) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hopewell, VA 23860
Chris B.
Job Details:
11/21/2022
cx comp unit wwill not go past sensing insp unit conf cx comp found cold water valve off on unit turned cold valve on found water leaking from cold water valve on house advised cx to call plumber to repair leak found unit does work when water is on advised cx to use hot setting only till plumber is contacted
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Fredericksburg, VA 22407
Thomas B.
Job Details:
11/21/2022
Inspected unit unable to locate any noises unit runs without issue no error codes did a full check found loose connections on motor tightened tested for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gaithersburg, MD 20882
Marc M.
Job Details:
11/21/2022
cx complaint unit not cooling. inspected unit and upon arrival found room temp in both fc and rc. cx oulled unit out and power was cycled. upon powering unit on for that the compressor start widning will buzz loudly and not begin run. unit has failed compressor and will require SS repair. also while behind unit found water line from filter housing to be substantially damaged. at risk of water leak am ordering new water tubing to correct damage. pics taken. SS tech only on return 3 count; ordrng 1 W11574734 (compressor) and 1 W11504431 (lokring) and 1 W11504415 (lokring) and 1 W11506621 (lokring) and 5 W11506635 (process stub)s and 1 W11109499 (drier) and 1 W11504445 (lokring) and 1 W11504447 (lokring) and 1 W11598434 (evap) and 1 W11506620 (lokring) and 1 W11504450 (lokring) and 1 W11482381 (water tube 1) and 1 WPW10499015 (water tube 2) and 1 W11484604 (water tube 3)
We serviced a
WHIRLPOOL WASHER
Model MVWB955FC0
Near Henrico, VA 23238
Jerod R.
Job Details:
11/21/2022
tested unit found unit has shorted control and bad lid lock
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Bethesda, MD 20817
Roberto I.
Job Details:
11/21/2022
Replaced all lad modules. All the lights turned on and worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
Asssisted ME on built in; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Woodbridge, VA 22191
Demonte S.
Job Details:
11/21/2022
Installed Drier to the unit. Pulled Vacuum on the unit. Unit is holding a Vacuum. Filled the unit to 1.7 Oz's. Checked the Evaporator. Evaporator starting to frost. Unit is working as Designed.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Richmond, VA 23233
Jerod R.
Job Details:
11/21/2022
"tested unit found unit has a ticking noise, foun a flay spot on a roller, and rub marks on the blower wheel, and deformed vent tub ordered needed parts to fix; ordrng 1 279936 (pipe-exhst) and 1 WP697772 (blower wheel)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/21/2022
"upon arrival ff temp at 37, fc 2, avg temps in diagnostics 35 and -4, evacuated system, purged with nitrogen, pressurized to 140 psi, presure did not drop, pulled vacuum for 20 min.charged, ran test 40 step 04 15 psi L , step 05 15 psi L, condensor fan not running in test 40, pressures spot on in normal operation while fc cooling 0 L, 110, cx complaining about refrigerant noise from liquid hitting evaporator, advised this was normal, per cx it did not sound like that until after repairs, called techline spoke with rit sr7734987447, confirmed unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Potomac, MD 20854
Julian H.
Job Details:
11/21/2022
CX cokmplaint about unit being loud & squealing a lot causing cycles not to finish sometimes inspected unit on test mode F0E5 unbalance error then put unit on auto test & found squealing from suspension pushed them & not moving back up quickly issue with suspension CX DONT WANT TO MOVE FWD YET PAID SVC CALL ONLY; ordrng 1 W11130356 (suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Woodbridge, VA 22191
Demonte S.
Job Details:
11/21/2022
Installed Drier to the unit. Pulled Vacuum on the unit. Unit is holding a Vacuum. Filled the unit to 1.7 Oz's. Checked the Evaporator. Evaporator starting to frost. Unit is working as Designed.
We serviced a
JENNAIR RANGE
Model JGRP430WP01
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/21/2022
"CX complaint LF front not lighting.Testd burner, found bad ignition switch. Replaced ignition switch using v/s part. Unit testd ok. Collected $250.03; ordrng 1 w11199805 (switch (RI van stock)), used 1 w11199805 (switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lincoln, DE 19960
Frederick R.
Job Details:
11/21/2022
CX complaint is WM will not drain. Inspected/tested and found the unit had a broken wire to the drain pump. Repaired broken wire and retested and now the unit is working and draining properly. Job is complete
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS00
Near Sparks Glencoe, MD 21152
Brian R.
Job Details:
11/21/2022
cx complaint is she was using unit one day and herd a pop then unit stopped working and then started flashing numbers and letters. cx said she has a warrenty but didnt think she had to call them. per service pointer an\'ll parts need to be replaced at the same time as well as i pointer part thats ordered as well. will order up whats needed and cx will call ticket in for coverage as well as call office back she said..; ordrng 1 WPW10396615 (Display Board) and 1 W10607550 (Pointeer Kit)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
found wire not fully seated on TCO seated wire tested working as designed
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Halethorpe, MD 21227
Robert L.
Job Details:
11/21/2022
"cx complaint front of dispenser drawer not aligned with console, found unit leaning forward 1/2', releveled unit, loosened and resecured dispenser, front maybe 1/32' off normal for this style dispenser, pulls tight no leaks, instructed cx on soap and softener , tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hanover, PA 17331
Bernard M.
Job Details:
11/21/2022
"Defrosted evap and replaced fan motor, restored power and evap began to develop frost pattern with fan running. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hagerstown, MD 21740
Andrew S.
Job Details:
11/21/2022
Cx complaint is that the unit is not cooling. Upon arrival i verified that I had previously diagnosed the unit for Job# 635597. I am reordering the diagnosed parts. I was able to set the return visit for Tuesday 11/29 AM preference.; ordrng 1 W11035836 (Control) and 1 W11087463 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waldorf, MD 20602
Robert A.
Job Details:
11/21/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ocean Pines, MD 21811
Michael E.
Job Details:
11/21/2022
Replaced the UI control as per previous diagnosis. When i tested lights came on for a moment and then nothing else from UI. I removed the UI harness and tested continuity. I had no continuity on any of the 3 lines at all. Ordering UI harness. Scheduled return visit for 11/30 any time; ordrng 1 W11414312 (UI harness)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harrisburg, PA 17113
Drew B.
Job Details:
11/21/2022
replaed both parts unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Lancaster, PA 17603
Justin L.
Job Details:
11/21/2022
Cx complaint light out in rc. Was able to access unit and found that the rc light had failed. Ordering switch and setting return for Mon 11/28/22; ordrng 1 W11384469 (door switch)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Aylett, VA 23009
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit noisy in operation. tested all functions. all sounded and worked as designed. job is complete. cx was comparing unit to his neighbors samsung."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Kearneysville, WV 25430
Danny R.
Job Details:
11/21/2022
door gasket is torm orderong gasket; ordrng 1 W10830277 (gasket door)
We serviced a
WHIRLPOOL WASHER
Model UNKWN
Near Norfolk, VA 23518
Carl A.
Job Details:
11/21/2022
cx cancelled as there was no modle or ser number on unit
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walkersville, MD 21793
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not spining.. inspected unit i ran diagnostic test mode and found an error code f8e1 long fill, the cold valve is bad, unit not filling with water.. then the unit get stuck on rinse cycle; ordrng 1 W11038689 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Sparks Glencoe, MD 21152
Brian R.
Job Details:
11/21/2022
came out and replaced parts ordered. only 1 screw found as shield was off. holes are stripped in gearcase for screws. was able to get one in to hold. tested and checked unit. unit sounded normal. unit checks. job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near New Windsor, MD 21776
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working on any cycle, inspected unit, i ran diagnostic test mode, found some error codes f9e1 long drain, f7e1 single speed motor failure f8e1 no water..the unit get stuck on drain and diagnostic test not working, some wires under the dishwasher are damaged, please order main harness and replace please. unit needs hrnss.and order inlet valve, cntrl and sump just incase; ordrng 1 w11568793 (main harness) and 1 w11416363 (sump motor just in case) and 1 w11434044 (inlet valve) and 1 w11462459 (cntrl elec)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, VA 23223
Chris B.
Job Details:
11/21/2022
cx comp dent in front panel insp unit conf cx comp found dent in front panel unit will need white front panel W10664693; ordrng 1 W10664693 (front panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2022
dishwasher tub seal came off replaced with new made sure racks wasnt catching new tub seal diag checked for leaks none present
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/21/2022
"cx complaint no operation, checked unit found open thermal fuse, element shorting to G on this appt. replaced thermal fuse and element, tested, element did not cycle off, tripped fuse, unit heated on air only, indicating failure in controls, cx advised did not want any further repairs, and was purchasing new unit.; ordrng 1 WP3392519 (lr/vs rop1y), used 1 WP3392519 (fuse lr/vs rop1y) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Reston, VA 20191
Christian C.
Job Details:
11/21/2022
Installed hot and cold water valves. Tested unit. No more squeeling noise from valves and is filling normally. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Portsmouth, VA 23701
Anthony D.
Job Details:
11/21/2022
cx complaint unit not making ice checked temps fc at 2 degrees checked ice maker found icemaker to be in the off position turned to on position icemaker cycled and filled unit working as designed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chesapeake, VA 23323
Zachery R.
Job Details:
11/21/2022
"upon arrival no answer at door waitied for cx. cx complaint unit not washing. checked unit, unit displaying f4e3. ran auto test cycle. water is not pumping as it should, checked motor, motor is measuring out of range, ordering new sump&pump to complete repair.; ordrng 1 W10888591 (pump and motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2022
Checked unit found wire not seated on heater seated wire tested working as designed
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Gaithersburg, MD 20878
Julian H.
Job Details:
11/21/2022
CX complaint about burners clicking non stop unplugged unit checked polarity & groundidng on outlet & looks fine remove console & found that spark switches are passing constant continuity on 'off' position issue with harness replaced them with preid & working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/21/2022
cx complaint is freezer doesnt stay frozen and unit leaks a bunch of water and floor flooded. she said all the ice melts and that whats floods floor. she said she has floor damage now so i took pictures of the floors. took temp readings of 43 in Fridger -10 in Freezer. evap clear with normal frost pattern. she said it seems light the unit just shuts down at night and never comes back on and goes into sleep mode. shes not happy at all and wants new unit. advised we will order new controls and sensors for unit as its not reading right for what units set to either. as soon as parts are ion office will schedule.; ordrng 1 W11518204 (UI Black) and 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Dayton, MD 21036
Robert L.
Job Details:
11/21/2022
"installed new inner door and outer glass per previous, everything aligned now (see after pic), tested all ops ok, lower trim not mounted, will adress when wall oven is repaired"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, VA 23462
Zachery R.
Job Details:
11/21/2022
"upon arrival, checked unit, unit displaying f7e7 motor unable to reach target rpm, f0e9 off balance. unit is properly installed. ran auto test cycle, unit is shaking excessively. checked gearcase. come to find small amount of oil leaking from bearing onto clutch. advised cx its best if we replace all parts at once, cx agreed. ordering gearcase, belt, washplate, motor, and clutch to complete repair. returning with suspension rods.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10902814 (washplate)"
We serviced a
AMANA REFRIGERATOR
Model BBI20TPE
Near Bethesda, MD 20817
Roberto I.
Job Details:
11/21/2022
"Cx complaint water leaks from icemaker.Inspected unit, confirmed corroded mold and leak from icemaker. Replaced and tested icemaker using pre id part. Collected"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near York, PA 17403
Sal R.
Job Details:
11/21/2022
CX complaint was that the unti was not making ice. I found that the IM motor head failed. I replaced the icemaker and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, MD 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Lancaster, PA 17601
Justin L.
Job Details:
11/21/2022
Cx complaint unit will pre-heat then shut off. Attempted diagnostic but some buttons dont fully respond. Was able to enter and found no saved error codes. Attempted to activate components and control kept resetting. Unit will need control (NLA) and console for repair. If control is found office will need to set return with cx; ordrng 1 74006362 (clock with harness (NLA)) and 1 WP74005747 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Aldie, VA 20105
Ezra M.
Job Details:
11/21/2022
"replaced compressor and dryer, installed process stub. filled unit with 140 psi nitrogen, no leaks, pressure held. vacuumed to -29, pressure held for 15 mins, no leaks, filled with 4.27 oz r134a, verified good and stable pressures and full frost pattern."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Damascus, MD 20872
Marc M.
Job Details:
11/21/2022
cx complaint torn door gasket. inspected unit and found abrasive section of gasket ripped at the bottom right side of the door. unti will need new door gasket as well as high temp adhesive to apply gasket and 24 hours to cure.; ordrng 1 WPY055980 (adhesive (high temp))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Reston, VA 20191
Christian C.
Job Details:
11/21/2022
Cx said unit is no longer frosting up. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Virginia Beach, VA 23453
Branden R.
Job Details:
11/21/2022
cx complaint aig- dryer making screeching noise. please add to your cancellation list. if you are able to . . . checked unit and found bad rollers and idler pully replaced all with pre id parts and tested unit is running as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Salisbury, MD 21801
Michael E.
Job Details:
11/21/2022
"CX complaint: no ice and no light. Tested and verified complaint. No lights on at all. I found we are only getting 1.5 volts to LED control. Also, IM had no error codes. It does harvest and fill. IB was at 20 degrees. IB fan running well but did not come on until i shut off unit at breaker and back on. Hinge cover screw is stripped and not holding cover. Ordering power control, LED driver (just in case) and left RC door and hinge cover screw. Cannot reschedule due to NW part.; ordrng 1 W10830288 (cntrl-elec) and 1 W10830278 (cntrl-elec) and 1 W10919616 (dor-fip) and 1 WP8281196 (screw)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Falls Church, VA 22046
David J.
Job Details:
11/21/2022
CX complaint glass is not aligned on door of microwave after previous text visit. Found that unit needed a new piece of glass. Arrive to unit and inspected and found were glasses misaligned. Went to remove new panel that I brought out to replace and found that stainless is bent on the corner and needs to be re-ordered For return visit. Unit is still working but needs to be replaced. Will arrive when part comes in. ; ordrng 1 W11602618 (Outter glass door)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Oakton, VA 22124
Richard B.
Job Details:
11/21/2022
"CX complant, Need to cycle breaker to shut off machine, Inspected unit and found console assembly responds to turning unit on but not off. Installed new console , Tested unit, Working as designed. Collected 120 and 80 labor. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near York, PA 17403
Sal R.
Job Details:
11/21/2022
CX complai t was that the unit is not producing ice. I foun d that the unti has low ice production. I found that the fill tube was frozen over. I was able to steam out the ice and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ00
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/21/2022
"cx complaint freezer light not working - sp w11460554f - special project s191aq - pre-id sp w11460554 - checked unit found LED bad in freezer has proper vdc to led but bad led, all other major componets checked good 38 in fridge and 0 in freezer , replaced with pre id LED and tested unit is running as designed . s191aq"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYWH00
Near Washington, DC 20017
Samuel R.
Job Details:
11/21/2022
cx cancelled at door
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near New Windsor, MD 21776
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working on any cycle, inspected unit, i ran diagnostic test mode, found some error codes f9e1 long drain, f7e1 single speed motor failure f8e1 no water..the unit get stuck on drain and diagnostic test not working, some wires under the dishwasher are damaged, please order main harness and replace please. unit needs hrnss.and order inlet valve, cntrl and sump just incase; ordrng 1 w11568793 (main harness) and 1 w11416363 (sump motor just in case) and 1 w11434044 (inlet valve) and 1 w11462459 (cntrl elec)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Macon, VA 23139
Jerod R.
Job Details:
11/21/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Prince Frederick, MD 20678
Shane B.
Job Details:
11/21/2022
"cx complaint is the unit filling with hot water on a cold cycle, not filling with enough water and being loud. checked for codes and found F0E7 load in during clean cycle. cleared code, ran service cycle. i found the hot water supply is hooked up to the cold water valve. no strange noises during cycle. basket spins freely by hand. i swapped the supply lines so cold supply is hooked up to cold valve. calibrated unit. heard no starange noises. unit is workign as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Richmond, VA 23228
Jerod R.
Job Details:
11/21/2022
"cx had unit on back porch with only power connected, unble to properly test advised customer , it needs to be hooked up; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
this is a rental and landlord thought it was covered bc they got work dont in jan 22 . cx will call wp to get unit covered and cancelled at door no payment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
this is a rental and landlord thought it was covered bc they got work dont in jan 22 . cx will call wp to get unit covered and cancelled at door no payment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
this is a rental and landlord thought it was covered bc they got work dont in jan 22 . cx will call wp to get unit covered and cancelled at door no payment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Stephenson, VA 22656
Danny R.
Job Details:
11/21/2022
this is a rental and landlord thought it was covered bc they got work dont in jan 22 . cx will call wp to get unit covered and cancelled at door no payment
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOC54EC0HS04
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2022
called tech line advised screen goes black for updates called connect team advised unit is up to date and shouldnt be getting a new update yet ordering console control and ui harness; ordrng 1 W11297728 (console) and 1 W11325603 (control1) and 1 W11261167 (control) and 1 W11356991 (harness control)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV0
Near Glen Burnie, MD 21061
Alexander D.
Job Details:
11/21/2022
"cx complaint segements missing on display. went over oow pricing and cx declined service, doesnt want to pay that much since unit still works, just clock going out. no service provided, no money collected"
We serviced a
WHIRLPOOL DISHWASHER
Model UDT518SAHP0
Near Reston, VA 20191
Christian C.
Job Details:
11/21/2022
Installed control panel and ui board. Ran through diagnostics. After a few secs of filling the unit gave E4 overflow error. Inspected components underneath unit and found leak from trubidity sensor. Trubidity sensor has no rubber gasket for seal. Ordering trubidity sensor. Trubidity sensor none in stock at upper marlboro 10+ at whirlpool.; ordrng 1 W11226898 (trubidity sensor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Clifton, VA 20124
Richard B.
Job Details:
11/21/2022
"CX got notified about a issue. Inspected unit and found unit needs heater assembly , Installed new heater and tested unit, Working as designed, No leaks job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gaithersburg, MD 20879
Julian H.
Job Details:
11/21/2022
CX complaint about unit leaking inspected unit is uninstalled checked all around and found a hole on hose between sump & motor need sump asm; ordrng 1 W11460945 (sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Potomac, MD
Julian H.
Job Details:
11/21/2022
replaced top gray cam & working
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Warrenton, VA 20186
Daniel J.
Job Details:
11/21/2022
as per notes replaced all single point leds with three point and replaced assy control temp in fridge showing 52 and led on control courrently showing 52
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/21/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 checked unit and replace elemnet tested and unit is running as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Easton, MD 21601
Alexander W.
Job Details:
11/21/2022
Cx currently has Covid will need to resched with cx when they are clear; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/21/2022
rpelaced ordered parts unit still has slight scraping sound and unit does wobble around less than before ordering tub W10752719 ship to cx; ordrng 1 W10752719 (tub)