We serviced a
WHIRLPOOL RANGE
Model XFG361LVD
Near Stephens City, Virginia 22655
Danny R.
Job Details:
11/21/2022
"unitheated right but is on a cirut with the cioffee maker . fridg . micro wave . lamps , and other kitchen appliances . the heating issues are intermtion cx will fix power issues ."
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Hampton, Virginia 23666
Justin W.
Job Details:
11/21/2022
cx complaint f1e0 error code. confirmed stored error code. replaced control and tested heated unit to 350. unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Hampton, Virginia 23666
Justin W.
Job Details:
11/21/2022
cx complaint f1e0 error code. confirmed stored error code. replaced control and tested heated unit to 350. unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Catonsville, Maryland 21228
Robert L.
Job Details:
11/21/2022
"installed console per previous, tested all ops ok collected $110 labor visa"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS05
Near Keswick, Virginia 22947
Eric F.
Job Details:
11/21/2022
"Tested unit according to techline instructions. Techline determined unit not getting continuity through switches to noise filter/microwave appliance manager. Reinstalled harness after techline testing, went to demonstrate failure to Cx and explain techline findings and found unit working again. Disconnecting and reconnecting harness for testing restored lost continuity, unit no working as designed. Instructed cx to call back if any further issues."
We serviced a
KITCHENAID OVEN
Model KOCE507ESS05
Near Keswick, Virginia 22947
Eric F.
Job Details:
11/21/2022
"Tested unit according to techline instructions. Techline determined unit not getting continuity through switches to noise filter/microwave appliance manager. Reinstalled harness after techline testing, went to demonstrate failure to Cx and explain techline findings and found unit working again. Disconnecting and reconnecting harness for testing restored lost continuity, unit no working as designed. Instructed cx to call back if any further issues."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Macon, Virginia 23139
Jerod R.
Job Details:
11/21/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Macon, Virginia 23139
Jerod R.
Job Details:
11/21/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ashburn, Virginia 20147
Ezra M.
Job Details:
11/21/2022
"installed hinges, door working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ashburn, Virginia 20147
Ezra M.
Job Details:
11/21/2022
"installed hinges, door working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Winchester, Virginia 22601
Danny R.
Job Details:
11/21/2022
found inlet vavle leaking rep;laced with preid part ran diag no leaks now checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dover, Delaware 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is dishwasher not working. inspected and verified complaint. per cx complaint, checked water line into the unit and found the water line was shut off. turned valve open and tested unit and unit is now working as designed. job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hampton, Virginia 23605
Justin W.
Job Details:
11/21/2022
cx complaint unit not heating. checked unit to find moisture sensor connector loose allowing for intermittent stopping of unit stating clothes dry. tightened moisture senswor and found unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hampton, Virginia 23605
Justin W.
Job Details:
11/21/2022
notified cx unit not in warranty cx to call whirlppol to attempt to obtain authorization.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Fairfax, Virginia 22032
Richard B.
Job Details:
11/21/2022
"CX complant, Washer hasnot worked since delivery, Inspected unit and found F8E1 valve failure in diagnostics, Cleared error code and started a regular wash cycle after turning on supply line valves, Tested unit on warm cycle, Hot cycle and also cold cycle after clearing valve failure error code. Unit is working as designed. Instructed CX on load and go dispenser and use of machine. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HWH00
Near Newark, Delaware 19702
Andrew W.
Job Details:
11/21/2022
"Cx complaint is LED out in the RC and other lights flickering. inspected and verified complaint. found RC led module out and other lights in series flickering. FC led module has already been replaced from prior work, visibly done prior to this visit, documented with pics. quoted cx on cost of repair and cx approved. replaced led module from pre id and unit is now working as designed. cx paid in full by check. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Delmar, Delaware 19940
Michael E.
Job Details:
11/21/2022
CX complaint: ice in bottom of FC. Also large ice and low water dispense. I found the water filter was clogged. Also the evap drain was clogged. I cleared the drain and advised CX to replace filter. Tesated unit and it is now working properly. CX paid 120.00 for service by check. Job is complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/21/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 checked unit and replace elemnet tested and unit is running as designed
We serviced a
WHIRLPOOL DRYER
Model LE9207W2
Near Ashton-Sandy Spring, Maryland 20861
Andrew H.
Job Details:
11/21/2022
Customer complaint is a unit is turning off after it starts and shows door open. Inspected unit customer stated that they just replace the door switch not that long ago and then the unit would work for a couple days. Customer would start the cycle and then a minute or two later the unit would shut off and display door open. I inspected you didn't remove control board I found burnt capacitor on back of the control board. And I looked up control board on tribbles and found it was no longer available due to the age of the unit. I explained this to the customer customer understands and paid for service call with credit card. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Dayton, Maryland 21036
Robert L.
Job Details:
11/21/2022
"installed new inner door and outer glass per previous, everything aligned now (see after pic), tested all ops ok, lower trim not mounted, will adress when wall oven is repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Woodbridge, Virginia 22191
Demonte S.
Job Details:
11/21/2022
Installed Drier to the unit. Pulled Vacuum on the unit. Unit is holding a Vacuum. Filled the unit to 1.7 Oz's. Checked the Evaporator. Evaporator starting to frost. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK031TBL3
Near Midlothian, Virginia 23112
John P.
Job Details:
11/21/2022
Upon arrival CX stated they had canceled the appointment
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Cherry Run, West Virginia 25427
Andrew S.
Job Details:
11/21/2022
Per previous tech I was able to access and repalce the tub. i then ran the diag cycle while the unit was still pulled out to verify that there are no leaks. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Sparks Glencoe, Maryland 21152
Brian R.
Job Details:
11/21/2022
came out and replaced parts ordered. only 1 screw found as shield was off. holes are stripped in gearcase for screws. was able to get one in to hold. tested and checked unit. unit sounded normal. unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL02
Near Springfield, Virginia 22153
Richard B.
Job Details:
11/21/2022
"CX complant, No ice. Prior diagnosis found unit needs fill tube heater, Installed fill tube heater , Unir working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, Virginia 23233
Jerod R.
Job Details:
11/21/2022
replaced ordered door and tested unit is now fully functional
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, Maryland 21014
Neil H.
Job Details:
11/21/2022
REPLACED THE DISPENSER AND THE BEZEL UNIT CHECKED GOOD.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Reston, Virginia 20190
Christian C.
Job Details:
11/21/2022
Installed 3rd rack. Tested rack. Had cx test rack. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Millville, Delaware 19970
Frederick R.
Job Details:
11/21/2022
CX complaint is dryer isnt working. inspected/tested and found the door switch was decftive. Replaced from pre-id. After repair I tried to run the unit and it wouldnt start. Found line all kinked up behind dryer. Tested thermal fuse and OL. Replaced from pre-id also. Performed air flow test and unit failed three times. CX has an air flow issue. Unit itself is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fredericksburg, Virginia 22406
Robert W.
Job Details:
11/21/2022
Replaced auger coupler ujnit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Centreville, Virginia 20120
Richard B.
Job Details:
11/21/2022
"CX complant. Dishrack pulling gasket and rack falls. . Inspected unit and found after adjuster replacement the upper rack is pulling on the door gasket when it rides in and out and rail stops are not installed properly. Adjuster upper rack so it no longer rubs on door gasket when riding in and out and installed rail stops correctly so rack dosent fall out, Job completed, RB"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, poofing during operation. tested unit, unable to replicate. adjusted burners, instructed cx to get a video the next time it happens. job is complete."
We serviced a
WHIRLPOOL OVEN
Model WMC30516HZ0
Near Jarrettsville, Maryland 21084
Brian R.
Job Details:
11/21/2022
this is a counter top unit thats in the wall with the install kit and we do not service them. units within the 1st year and cx will need to call whirlpool about unit as theres no parts or anything we can do. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
11/21/2022
dishwasher tub seal came off replaced with new made sure racks wasnt catching new tub seal diag checked for leaks none present
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Dover, Delaware 19904
Andrew W.
Job Details:
11/21/2022
Cx complaint is unit shaking during spin cycle. inspected and verified complaint. checked unit for error codes and none were present. tested unit and unit spun without issues. found that cx was underloading the unit and it was causing the unit to go off balance. informed cx on proper loading of unit and calibrated unit. unit is working as designed. job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/21/2022
replaced cabinet absorbers and suspension rids reinstalled tested spin and agitate sounds normal ***look look cabinet needs to be picked up
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/21/2022
replaced cabinet absorbers and suspension rids reinstalled tested spin and agitate sounds normal ***look look cabinet needs to be picked up
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Greenbelt, Maryland 20770
Dustin F.
Job Details:
11/21/2022
"Inspected unit, found bend in door panel, confirmed codes and issues with sump. Replaced Sump and control then tested unit, unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Baltimore, Maryland 21217
Eric W.
Job Details:
11/21/2022
installed new coupler compressor and filled unit unit now starting to cool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Baltimore, Maryland 21212
Keith H.
Job Details:
11/21/2022
cx complaiint is sheet of ice in ice bucket inspected unti and found icemaker leaking i replaced icemaker it filled and cycled unit is working
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Great Falls, Virginia 22066
Jason A.
Job Details:
11/21/2022
CX complaint FRIDGE making ice - not dispensing. Prior 30days. Found ice bin is blocked up solid. Temps set to 39RC -6FC! Test evap fans condenser & icebox. No frost on RC evap. TSPs are for K74 & earlier. Dispenser door closes & icebin doors good seals. Frost in FC from doors not closing & rail lube is hardened. See SDpics. Warm air being drawn thru FC to ice in bin. Verified ports on door is clear. Cleared all ice & frost. Applied food grade lube rated to -45F to rails. Set temps to recommended. Select MAX ICE & COOL > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Harrisburg, Pennsylvania 17102
Fred G.
Job Details:
11/21/2022
arrived to cx home to find the unit has not model/serial number sticker. advised cx to call whirlpool and see if a sticker can be mailed to them.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parkville, Maryland 21234
Keith H.
Job Details:
11/21/2022
replaced controls . evap is ok today unit should be good
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Bowie, Maryland 20715
Dustin F.
Job Details:
11/21/2022
"CX complaint: Lid not lining upInspected unit, found lid frame broke, confirmed CX complaintReplaced Lid and tested unit, unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Odenton, Maryland 21113
Dustin F.
Job Details:
11/21/2022
"CX complaint: LH RC door wont shut right, mullion keeps going below the recieverInspected unit, confirmed complaint. Used drill to level unit using Units frame feet. Leveled then tested unit, unit now working as intended."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, Maryland 21211
Keith H.
Job Details:
11/21/2022
landlord is respoinsible for payment however unable to reach landlord before servicing
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dumfries, Virginia 22026
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Dishwasher Detergent Lid will not close. Checked the Detergent Lid. Lid will not stay closed. Installed the Dispenser. Tested the unit. No leaks. Unit is working as Designed. ( Advised to put all pods at the bottom of the Dishwasher Tub.)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Olney, Maryland 20832
Andrew H.
Job Details:
11/21/2022
Customer complaint is a unit is not powering on. Inspected unit found unit has 121 volts ac at the outlet. I was able to put unit into test mode but found that the power button is non-responsive. I replaced the console and ran auto test mode. Unit is now working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
"cx complaint is the unit filling with hot water on a cold cycle, not filling with enough water and being loud. checked for codes and found F0E7 load in during clean cycle. cleared code, ran service cycle. i found the hot water supply is hooked up to the cold water valve. no strange noises during cycle. basket spins freely by hand. i swapped the supply lines so cold supply is hooked up to cold valve. calibrated unit. heard no starange noises. unit is workign as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near York, Pennsylvania 17402
Sal R.
Job Details:
11/21/2022
CX complaint was that the RC lights where flickering. I found that the LED had failed. I replaced the LED and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Manassas, Virginia 20112
Demonte S.
Job Details:
11/21/2022
Installed the Water Filter Head. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, Maryland 21030
Brian R.
Job Details:
11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Palmyra, Pennsylvania 17078
Justin L.
Job Details:
11/21/2022
Cx complaint unit not draining. Was able to access unit and found unit drained but slow. removed unit and found drainhose had come out of connector and kinked. Was able to correct and reroute and test. Unit now operates as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Arlington, Virginia 22204
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit made noise. Inspected the unit and found that the rotor bolt was getting loose. Tightened the rotor bolt and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Brandywine, Maryland 20613
Robert A.
Job Details:
11/21/2022
I installed the ordered part and tested the unit for the cx. I found that the hot water valve does not opening completely. When turn on to the full no water runs but water comes out at it's highest pressure when the valve is turned half way on. I informed the cx. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS01
Near Moseley, Virginia 23120
John P.
Job Details:
11/21/2022
CX complaint unit not heating checked unit found bad inverter and mag. Quoted CX:$15 shipping $250 laborW10217711 $247.17W11346197 $207.42
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Dumfries, Virginia 22026
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Washer is Teeter Tottering. Level the unit. Ran drain and spin on the unit. No more Teeter Tottering. Unit is working as Designed.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Bear, Delaware 19701
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diagnosis, replaced infinite switch and tested burner. burner and unit are now working as designed. job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Oxford, Pennsylvania 17350
Bernard M.
Job Details:
11/21/2022
"Replaced console and lid lock, recalibrated and ran auto test, test completed without issues. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
11/21/2022
"Replaced valve, recalibrated and ran auto test, test completed without ant further issues. Unit checks good"
We serviced a
JENN-AIR OVEN
Model JJW2827LL00
Near Culpeper, Virginia 22701
Robert W.
Job Details:
11/21/2022
CX complaint is the unit isnt working. Inspected unit and found unit not powering up pulled unit and tested power unit is getting good power found the UI connector disconnet from UI reseatted and unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Edgewood, Maryland 21040
Neil H.
Job Details:
11/21/2022
REPLACED THE ACTUATOR AND CLUTCH RECALB UNIT CHECKED GOOD.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
11/21/2022
"upon arrival ff temp at 37, fc 2, avg temps in diagnostics 35 and -4, evacuated system, purged with nitrogen, pressurized to 140 psi, presure did not drop, pulled vacuum for 20 min.charged, ran test 40 step 04 15 psi L , step 05 15 psi L, condensor fan not running in test 40, pressures spot on in normal operation while fc cooling 0 L, 110, cx complaining about refrigerant noise from liquid hitting evaporator, advised this was normal, per cx it did not sound like that until after repairs, called techline spoke with rit, confirmed unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Stone Ridge, Virginia 20105
Ezra M.
Job Details:
11/21/2022
"noise. found noise caused by condenser vibrating on bottom supports. repositioned condenser, noise gone."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details:
11/21/2022
cx complaint unit take several cycles to get dry clothes. ran unit and found unit heats. checked air flow and found the paper did not fall off the rack. went outside to find the vent was clogged. was able to clean out vent and retest. units air flow was 100% better. charged cx $120 service call and $45 in labor for cleaning the vent. unit now checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gaithersburg, Maryland 20882
Andrew H.
Job Details:
11/21/2022
Customers complaint is a unit is off balance. I replaced the gear case and wash plate. I calibrated unit and ran all the test cycle. I leveled unit and unit is now working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Alexandria, Virginia 22312
Lloyd B.
Job Details:
11/21/2022
Cx complained of frost. Installed new door and hinges and added heat around the gasket for a better seal. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not cooling. Did confirm evap frozen over due to heater wire not being seated properly. Reseated wire and defrosted unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Aldie, Virginia 20105
Ezra M.
Job Details:
11/21/2022
"replaced compressor and dryer, installed process stub. filled unit with 140 psi nitrogen, no leaks, pressure held. vacuumed to -29, pressure held for 15 mins, no leaks, filled with 4.27 oz r134a, verified good and stable pressures and full frost pattern."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit did not dispense water. Inspected the unit and found low pressure. Installed filter bypass and the pressure increased. Installed new filter head and tested and the unit and it now dispenses as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near North Bethesda, Maryland 20852
Julian H.
Job Details:
11/21/2022
CX complaint about unit not giving enough pressure from dispenser checked with filter & without filter & pressure stayed the same went to the back & found that water line was a little kink checked pressure to a bucket & is strong but not at its fullest routed hose differently so it wont kink when refrigerator is pushed back test pressure Cx states is better but if problem persist is going to be an issue with water valve supply at that point Cx will need a plumber
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clinton, Maryland 20735
Robert A.
Job Details:
11/21/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/21/2022
came out and replace gearcase ended up being able to remove agitator replaced and tested unit is running as designed .
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV1
Near Chesapeake, Virginia 23321
Anthony D.
Job Details:
11/21/2022
cx complaint control panel is not working properly checked unit to fin control dosplaying partial numbers on screen replaced control with pre id part tested unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Virginia Beach, Virginia 23453
Branden R.
Job Details:
11/21/2022
cx complaint aig- dryer making screeching noise. please add to your cancellation list. if you are able to . . . checked unit and found bad rollers and idler pully replaced all with pre id parts and tested unit is running as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hughesville, Maryland 20637
Shane B.
Job Details:
11/21/2022
installed ordered module. all lights in unit are now working. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bel Air, Maryland 21015
Neil H.
Job Details:
11/21/2022
REPLACED THE GEARCASE AND ROTOR STATOR CLUTCH RECALB UNIT AND TESTED GOOD.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, Virginia 23511
Anthony D.
Job Details:
11/21/2022
replaced tub dispenser and bellow calibrated tested unit is working as designed
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, Virginia 23511
Carl A.
Job Details:
11/21/2022
helped AC tested unit works as designed
We serviced a
JENNAIR MICROWAVE
Model JMW2430DS01
Near Falls Church, Virginia 22043
David J.
Job Details:
11/21/2022
Cx complaint unit has F2 E1 stuck key error code. After previous text visit. Found this unit. Needed a new user interface. Arrive today and found the F2 E1 error code. Removed old user interface and replaced with new set to correct Marlin. Tested both microwave and oven. Unit is not working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Portsmouth, Virginia 23701
Anthony D.
Job Details:
11/21/2022
cx complaint unit not making ice checked temps fc at 2 degrees checked ice maker found icemaker to be in the off position turned to on position icemaker cycled and filled unit working as designed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model MH1170XSB6
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
cx decided it would be cheaper to replace the unit than fix it and declined to have me work on the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
after declining to have me work on the other unit cx moved on to dishwasher. he was explaining it doesnt was and he turned unit on. it started washing properly. he said he didnt want me to work on it now that its running. didnt work on this unit etiher.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Phoenix, Maryland 21131
Brian R.
Job Details:
11/21/2022
came out to replaced lights cx had sent to her covered by S-code S84638 for Labor and parts. advised cx she will have to pay 120 service call fee. she said she shouldnt have to but will. replaced all lights sent for this unit. cx pleased and said very bright and pleassed. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near York, Pennsylvania 17404
Sal R.
Job Details:
11/21/2022
CX compliant was that the unit would not drain. I found that the drain pump is burnt out. I accessed and replace the drain pump and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Hedgesville, West Virginia 25427
Andrew S.
Job Details:
11/21/2022
"Per previous tech I was able to access and replace the ice maker. i then ran test 56, 57 and 45 and the unit is functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Chester, Virginia 23831
Chris B.
Job Details:
11/21/2022
cx comp unit will dispence water insp unit conf cx comp found obstruction in water line cleared obstruction tested un it desighned
We serviced a
WHIRLPOOL DRYER
Model MEDB955FW0
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
11/21/2022
"Cx stated the dryer worked ok since repaired, nothing is wrong with it, and no service was requested."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
11/21/2022
"installed vent trim and screws per previous, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/21/2022
installed new heater . Job complete
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOS72EC7HS02
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/21/2022
unit at temps not reaching heating temos and at twmps above set temps checekd temp sensor at room temp bouncing from 1.97 k ohms to 2.8k ohms checked faults none recent f6 e0 stored preheated temps matched up to 175 f replaced temp sensor preheated to 350 f dispaly and thermocoupler matched while prehateing
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Warrenton, Virginia 20186
Daniel J.
Job Details:
11/21/2022
as per notes replaced all single point leds with three point and replaced assy control temp in fridge showing 52 and led on control courrently showing 52
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Dayton, Maryland 21036
Marc M.
Job Details:
11/21/2022
"cx complaint thick layer of ice building under ice bin. upon arrival unit not demonstrating issue because the cx already thawed all ice. explained to cx that in many cases it can be neccessary that we see the issue during service. ran following tests: test 31-16, test 16-22, test 97- valve opened and sent water as normal (into a cup), ran test 120 and icemaker harvested, but did not return to home position. attempted harvest again and now icemaker will not harvest at all (idles at step 01). cx reports unit only produces aout one tray of ice per day. temps in door icemaker area are higher than optimal however the fc temps show exactly 0.0 degrees. suspected failed icemaker, thermsitor not requesting cooling and unti not resetting to home position. unit will need icemaker."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Clarksville, Maryland 21029
Robert L.
Job Details:
11/21/2022
"cx complaint leaking out top of console after cyccle and door opened, also top rack not rolling out, found top rack back wheel not in track, tilting rack and notallowing it to sit fully back and pressign on door during cycle causing leak, reinstalled rack, adjusters good, locked in back manifold properly, ran diagnostics, no leaks, tested all ops ok...... if cx calls back pre-id door gakset W11483553 and bottom door seal W11606677"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arlington, Virginia 22203
Lloyd B.
Job Details:
11/21/2022
Cx complained the arms aren't moving. Installed new sump and tested and it now fills washes and drains with no leaks. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Installed control and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, Maryland 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
AMANA REFRIGERATOR
Model ASD2275BRS00
Near New Carrollton, Maryland 20784
Dustin F.
Job Details:
11/21/2022
"Inspected unit, Replaced Bi metal per previous tech, tested unit and confirmed defrost cycle and cooling cycles are working as intended."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Reston, Virginia 20191
Christian C.
Job Details:
11/21/2022
"Cx complaint of a gas leak from gas valve. Inspected unit and found a connection not secure at all. I could lift the connection with my finger. Secured connection. Waited around 10 minutes and no more gas smell. If cx calls back order W10898290-gas valve, and gas sniffer."