We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Chester, Maryland 21619
Alexander W.
Job Details:
11/21/2022
Cx stated unit is leaking inspected tested but cannot verify cx complaint ran unit three times and no leak found went over use and care with cx unit is working as designed job is complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Stevensville, Maryland 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not working at all inspected tested and Verified cx complaint found console defective due to defective control replaced both from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, Pennsylvania 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, Virginia 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Winchester, Virginia 22601
Danny R.
Job Details:
11/21/2022
found inlet vavle leaking rep;laced with preid part ran diag no leaks now checksok
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fallston, Maryland 21047
Neil H.
Job Details:
11/21/2022
REPLACED THE PUMP PRIOR PUMP LEAKING REPLACED AND UNIT CHECKED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/21/2022
Replaced door. unit cks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/21/2022
Replaced door. unit cks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near York, Pennsylvania 17402
Sal R.
Job Details:
11/21/2022
CX complaint was that the RC lights where flickering. I found that the LED had failed. I replaced the LED and unit test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near West Springfield, Virginia 22152
Richard B.
Job Details:
11/21/2022
"CX compalant, Lost cooling. Prior diagnosis found unit needs evap fan and blade. Installed new blade and fan , Cycled power , Unit started cooling .ob completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Greenbelt, Maryland 20770
Dustin F.
Job Details:
11/21/2022
"Inspected unit, found bend in door panel, confirmed codes and issues with sump. Replaced Sump and control then tested unit, unit working as intended."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Manheim, Pennsylvania 17545
Justin L.
Job Details:
11/21/2022
Cx complaint unit not completing cycle. Was able to access unit and found f0e5 off balance f0e3 fover load 9e2 water ring detected. Ran test 51 and found unit not draining of all water. Removed pump and found nail inside. Removed and found pump running better but still weak. Quoted cx for repair and also informed them to shorten hose as its too long. Collected for service only as they want time to decide.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Millsboro, Delaware 19966
Frederick R.
Job Details:
11/21/2022
Upon arrival I verified compressor high amp draw and then shutting off within 10 seconds. Replaced compressor per prior diagnosis. Pressure tested with 140psi of nitrogen and found no leaks. Vac'd down to 30in for 15mins. Vac held after line closed. Filled with 68g of R6000. Informed CX 24-36hr for unit to get to proper temps. Unit is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Delmar, Delaware 19940
Michael E.
Job Details:
11/21/2022
CX complaint: ice in bottom of FC. Also large ice and low water dispense. I found the water filter was clogged. Also the evap drain was clogged. I cleared the drain and advised CX to replace filter. Tesated unit and it is now working properly. CX paid 120.00 for service by check. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Millville, Delaware 19970
Frederick R.
Job Details:
11/21/2022
CX complaint is dryer isnt working. inspected/tested and found the door switch was decftive. Replaced from pre-id. After repair I tried to run the unit and it wouldnt start. Found line all kinked up behind dryer. Tested thermal fuse and OL. Replaced from pre-id also. Performed air flow test and unit failed three times. CX has an air flow issue. Unit itself is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/21/2022
"Replaced both doors and other parts ordering per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/21/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 checked unit and replace elemnet tested and unit is running as designed
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Virginia Beach, Virginia 23453
Branden R.
Job Details:
11/21/2022
cx complaint aig- dryer making screeching noise. please add to your cancellation list. if you are able to . . . checked unit and found bad rollers and idler pully replaced all with pre id parts and tested unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Sparks Glencoe, Maryland 21152
Brian R.
Job Details:
11/21/2022
came out and replaced parts ordered. only 1 screw found as shield was off. holes are stripped in gearcase for screws. was able to get one in to hold. tested and checked unit. unit sounded normal. unit checks. job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
11/21/2022
Replaced all lad modules. All the lights turned on and worked as designed
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, Virginia 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, Virginia 23113
Joseph D.
Job Details:
11/21/2022
helped jp install tub.
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/21/2022
These appliances are in a city building (shelter) and the cx says they have city people or maintence men come fix and don' pay. Service declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Vienna, Virginia 22181
Christian C.
Job Details:
11/21/2022
Installed damper control assembly. Tested damper. Damper opening and closing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chantilly, Virginia 20152
Carl R.
Job Details:
11/21/2022
"Cx complaint is, AIG REF IM NOT MK ICE/SHUTTING OFF. REF/FREEZER WILL SHUT OFF ON ITS OWN AND CUSTOMER HAS TO UNPLUG IT FOR 10 MIN AND PLUG BACK IN FOR IT TO WORK. BUT CONS IS STILL HAVING THIS ISSUE ONCE A MONTH HE SAID. BUT ICE MAKER IS NOT WORKING AGAIN & SAID IT MAKES A CLUNKING NOISE. PLEASE CALL TECHLINE WHEN IN THE HOME AS WELL. From previous technician recommendations per tech support. Unplugged unit sonparts can be replaced. Control, control electronics, and wire harness was replaced. Removed both doors, and mulion, and deli section. Removed right slide to gain access to wire harness. Removed cover to gain access to control board area. Replaced both control boards. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL02
Near Springfield, Virginia 22153
Richard B.
Job Details:
11/21/2022
"CX complant, No ice. Prior diagnosis found unit needs fill tube heater, Installed fill tube heater , Unir working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ashburn, Virginia 20148
Carl R.
Job Details:
11/21/2022
"Cx complaint is, Not Cooling - Refrigerator Section - Side by Side Refrigerator. From previous technician recommendations. Opened freezer door, and removed back wall to gain access to wire harness, thermistor and clip. Replaced thermistor and clip and wire harness, put wall back on and removed the cover to the control. Replaced the control and put cover back on. Plugged in unit. Unit working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Updated heater as per service notice and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ashland, Virginia 23005
Jerod R.
Job Details:
11/21/2022
"tested unit found unit had bad valve do to pinched res. line replaced filterhead assm and valve , tested unit , unit is now fully functional"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Portsmouth, Virginia 23704
Zachery R.
Job Details:
11/21/2022
"upon arrival noticed live infestation, advised cx to contact exterminator then contact via office with receipt."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, Maryland 21211
Keith H.
Job Details:
11/21/2022
landlord is respoinsible for payment however unable to reach landlord before servicing
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDB02
Near Baltimore, Maryland 21209
Eric W.
Job Details:
11/21/2022
cx complant of nunit not cooling in fridge and frost in freezer inspected unit found gaskets sealling good but found cabnert tyo liner in bottome right corner not sealed up put tape over the gap to see if the frost goes away
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, Maryland 21030
Brian R.
Job Details:
11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
11/21/2022
installed new panel.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
11/21/2022
installed new panel.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/21/2022
These appliances are in a city building (shelter) and the cx says they have city people or maintence men come fix and don' pay. Service declined
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Midlothian, Virginia 23112
Joseph D.
Job Details:
11/21/2022
"helped jp, install transformer. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
11/21/2022
installed left rc door gasket.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV0
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details:
11/21/2022
"cx complaint segements missing on display. went over oow pricing and cx declined service, doesnt want to pay that much since unit still works, just clock going out. no service provided, no money collected"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, Maryland 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Aylett, Virginia 23009
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit noisy in operation. tested all functions. all sounded and worked as designed. job is complete. cx was comparing unit to his neighbors samsung."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hopewell, Virginia 23860
Chris B.
Job Details:
11/21/2022
cx comp unit wwill not go past sensing insp unit conf cx comp found cold water valve off on unit turned cold valve on found water leaking from cold water valve on house advised cx to call plumber to repair leak found unit does work when water is on advised cx to use hot setting only till plumber is contacted
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, Virginia 23113
John P.
Job Details:
11/21/2022
Installed tub assembly tested working as designed
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, Virginia 23511
Anthony D.
Job Details:
11/21/2022
replaced tub dispenser and bellow calibrated tested unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Damascus, Maryland 20872
Marc M.
Job Details:
11/21/2022
installed sump and tested unit. unit filled and pumped effectively. tested unit drain and unt drains with no issues or leaks. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near McLean, Virginia 22101
David J.
Job Details:
11/21/2022
CX complaint water dispenser has nothing coming out of it and bottom crisper drawer cannot be latched to endcap. After previous tech visit he found that this unit needed a new filter head and endcap for the bottom drawer. Removed all parts and replaced with new. Tested function of water And attached lid to new endcap. Unit is not working as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit did not dispense water. Inspected the unit and found low pressure. Installed filter bypass and the pressure increased. Installed new filter head and tested and the unit and it now dispenses as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Cherry Run, West Virginia 25427
Andrew S.
Job Details:
11/21/2022
Per previous tech I was able to access and repalce the tub. i then ran the diag cycle while the unit was still pulled out to verify that there are no leaks. Unit is functioning as intended. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Annapolis, Maryland 21401
Emmanuel R.
Job Details:
11/21/2022
"Cs unit is not heating, I confirmed complaint. I found Mw not heating and showing (no heat) on display. I pulled unit out and found the connector to the magnetron not secured. I was able to secure magnetron electrical connector and restored heating. Unit is now working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Annapolis, Maryland 21401
Emmanuel R.
Job Details:
11/21/2022
"Cs unit is not heating, I confirmed complaint. I found Mw not heating and showing (no heat) on display. I pulled unit out and found the connector to the magnetron not secured. I was able to secure magnetron electrical connector and restored heating. Unit is now working properly."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Annapolis, Maryland 21401
Emmanuel R.
Job Details:
11/21/2022
"Cs unit is not heating, I confirmed complaint. I found Mw not heating and showing (no heat) on display. I pulled unit out and found the connector to the magnetron not secured. I was able to secure magnetron electrical connector and restored heating. Unit is now working properly."
We serviced a
WHIRLPOOL OVEN
Model AGR6303MMW0
Near Aylett, Virginia
Jerod R.
Job Details:
11/21/2022
"tested unit found unit had blown out ignitor , replaced and tested unit is now fully functional"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arlington, Virginia 22203
Lloyd B.
Job Details:
11/21/2022
Cx complained the arms aren't moving. Installed new sump and tested and it now fills washes and drains with no leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Arlington, Virginia 22204
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit made noise. Inspected the unit and found that the rotor bolt was getting loose. Tightened the rotor bolt and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Fairfax, Virginia 22032
Richard B.
Job Details:
11/21/2022
"CX complant, Washer hasnot worked since delivery, Inspected unit and found F8E1 valve failure in diagnostics, Cleared error code and started a regular wash cycle after turning on supply line valves, Tested unit on warm cycle, Hot cycle and also cold cycle after clearing valve failure error code. Unit is working as designed. Instructed CX on load and go dispenser and use of machine. Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near McLean, Virginia 22101
Jason A.
Job Details:
11/21/2022
CX complaint RC temps inconsistent & noise. Found noise coming from scroll & evap heavy frost. No airflow. Called MA & VIA will cover cost of scroll. New scroll lines up & all screws tight. Noise level normal > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Falls Church, Virginia 22042
Lloyd B.
Job Details:
11/21/2022
"Cx complained of a noise and had a recording. Inspected the unit and found no excess frost on the evap but, there was a tag on the harness above the evap fan that was hitting. I was able to move the tag to hit the fan duplicating the noise and the cx confirmed. Removed tag and there will be no more noise. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HWH00
Near Newark, Delaware 19702
Andrew W.
Job Details:
11/21/2022
"Cx complaint is LED out in the RC and other lights flickering. inspected and verified complaint. found RC led module out and other lights in series flickering. FC led module has already been replaced from prior work, visibly done prior to this visit, documented with pics. quoted cx on cost of repair and cx approved. replaced led module from pre id and unit is now working as designed. cx paid in full by check. job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, Virginia 23511
Carl A.
Job Details:
11/21/2022
helped AC tested unit works as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Washington, District of Columbia 20008
Samuel R.
Job Details:
11/21/2022
cx complaint unit is displaying f8e4.inspected unit and could confirm cx complaint.found float switch to be ggod.checked tray and was dry with no sogns of water sitting.insulation had no water marks.ran a service test and unit performed well.found no leaks.unit is good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manassas, Virginia 20111
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the cx is saying that the Washer will not Agitate or Spin. Ran Service Diagnostics on the unit. Error Codes are F7E5 = Shifter Fualt. Checked the Shifter to the unit. Shifter is still connected properly. Checked the Capacitor to the unit. Capacitor is reading Open Line. Installed the Shifter & Capacitor. Tested the unit. Unit is Agitating and Spinning. Unit is working as Designed. ( Any questions please check Sd Pictures. )
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Bear, Delaware 19701
Andrew W.
Job Details:
11/21/2022
Arrived to cx address on file and cx met me at the door and stated he tried to call to cancel the appointment but never got ahold of anyone. cx did not want unit serviced. job complete
We serviced a
MAYTAG MICROWAVE
Model MMV1175JB
Near Bristow, Virginia 20136
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Microwave inner light isn't working. Checked the inner Cabinet Light. Found that the Light Bulb is blown. Installed Light Bulb. Tested the unit. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS07
Near Washington, District of Columbia 20004
Shawn D.
Job Details:
11/21/2022
cx complaint had a leak unit stopped working but is working today wants unit inspected and make sure its safe to use. inspected unit and is working good today heating good fan works. cx had vent fixed so more leaks. i did notice rear cabinet is popping out so removed screws and popped back in reinstalled screws and unit is safe to use. unit is good
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Bristow, Virginia 20136
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Washer isn't Dispensing Detergent. Ran Service Diagnostics on the unit. No Error Codes. Checked the Load & Go settings. Load & Go is Disabled. Turned Load & Go On. Started a normal Wash Cycle. Soap is Dispensing. Showed the cx. This is a Use & Care Call. Advised that the cx only get one of these type of calls. Referred the cx to read the Use & Care or call whirlpool to ask if they can send a manual by email.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Manassas, Virginia 20112
Demonte S.
Job Details:
11/21/2022
Installed the Water Filter Head. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dumfries, Virginia 22026
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Dishwasher Detergent Lid will not close. Checked the Detergent Lid. Lid will not stay closed. Installed the Dispenser. Tested the unit. No leaks. Unit is working as Designed. ( Advised to put all pods at the bottom of the Dishwasher Tub.)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Dumfries, Virginia 22026
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Washer is Teeter Tottering. Level the unit. Ran drain and spin on the unit. No more Teeter Tottering. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/21/2022
replaced cabinet absorbers and suspension rids reinstalled tested spin and agitate sounds normal ***look look cabinet needs to be picked up
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model MH1170XSB6
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
cx decided it would be cheaper to replace the unit than fix it and declined to have me work on the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/21/2022
installed new heater . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
after declining to have me work on the other unit cx moved on to dishwasher. he was explaining it doesnt was and he turned unit on. it started washing properly. he said he didnt want me to work on it now that its running. didnt work on this unit etiher.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS00
Near Norfolk, Virginia 23507
Carl A.
Job Details:
11/21/2022
cx cancelled at door as unit is work as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Roseland, Virginia 22967
Kyle A.
Job Details:
11/21/2022
Updated heater as per service notice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newark, Delaware 19702
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diag, replaced all parts ordered. checked new gasket seal to make sure it was sealing properly. unit is now working as designed. job complete."
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Bear, Delaware 19701
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diagnosis, replaced infinite switch and tested burner. burner and unit are now working as designed. job complete"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS05
Near Keswick, Virginia 22947
Eric F.
Job Details:
11/21/2022
"Tested unit according to techline instructions. Techline determined unit not getting continuity through switches to noise filter/microwave appliance manager. Reinstalled harness after techline testing, went to demonstrate failure to Cx and explain techline findings and found unit working again. Disconnecting and reconnecting harness for testing restored lost continuity, unit no working as designed. Instructed cx to call back if any further issues."
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Fallston, Maryland 21047
Neil H.
Job Details:
11/21/2022
CX COMPLAINT ELEMENTS CYCLING STRANGE AND CX SAID THEY WOULD STILL BE EXTREMELY HOT AFTER BEING OFF FOR HOURS LATER REPLACED RIGHT SIDE ELEMENTS AND SWITCHES
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fredericksburg, Virginia 22405
Tanner B.
Job Details:
11/21/2022
"Installed new motor , clucth and shifter.. tested unit . job complete CX NEEDS PLUMBER TO CLEAR DRAIN , IT WILL OVERFLOW .."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Huntingtown, Maryland 20639
Shane B.
Job Details:
11/21/2022
installed ordered part and restored power. tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not cooling. Did confirm evap frozen over due to heater wire not being seated properly. Reseated wire and defrosted unit and unit is now as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS06
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, have to push in door on right side to run microwave. inspected unit, verified complaint. spoke to MR, said to check the cabinet with srtraight edge. found right side slightly warped, he said thats all it takes and i should call techline. called WPTL i sent the pictures attached to this ticket. techline said that is likely unrepairable but he is submitting it for reveiw. said they will be in touch with cx in 72 hours. job is complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS06
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, have to push in door on right side to run microwave. inspected unit, verified complaint. spoke to MR, said to check the cabinet with srtraight edge. found right side slightly warped, he said thats all it takes and i should call techline. called WPTL i sent the pictures attached to this ticket. techline said that is likely unrepairable but he is submitting it for reveiw. said they will be in touch with cx in 72 hours. job is complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS06
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, have to push in door on right side to run microwave. inspected unit, verified complaint. spoke to MR, said to check the cabinet with srtraight edge. found right side slightly warped, he said thats all it takes and i should call techline. called WPTL i sent the pictures attached to this ticket. techline said that is likely unrepairable but he is submitting it for reveiw. said they will be in touch with cx in 72 hours. job is complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS06
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, have to push in door on right side to run microwave. inspected unit, verified complaint. spoke to MR, said to check the cabinet with srtraight edge. found right side slightly warped, he said thats all it takes and i should call techline. called WPTL i sent the pictures attached to this ticket. techline said that is likely unrepairable but he is submitting it for reveiw. said they will be in touch with cx in 72 hours. job is complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS06
Near Mechanicsville, Virginia 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, have to push in door on right side to run microwave. inspected unit, verified complaint. spoke to MR, said to check the cabinet with srtraight edge. found right side slightly warped, he said thats all it takes and i should call techline. called WPTL i sent the pictures attached to this ticket. techline said that is likely unrepairable but he is submitting it for reveiw. said they will be in touch with cx in 72 hours. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Odenton, Maryland 21113
Alexander D.
Job Details:
11/21/2022
"cx complaint unit not completing cycles, only cycle that will run all the way thru is bulky. inspected unit and verified complaint. cx said another company has replaced control, actuator and cam asm. ran diagnostics and have f1e2 motor control fault. f2e1 stuck key errors stored. ran autotest and unit shut off during agitation. ran drain pump and it pumped all water out fine. ran spin and it shutoff again while trying to start spinning. motor checks good. replaced control, found old control had wire ties cut but still in the control meaning other company either gave her a used control or accidentally put old one back on. ran calibration and autotest, both completed properly and no errors came back. unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waldorf, Maryland 20602
Robert A.
Job Details:
11/21/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hampton, Virginia 23663
Justin W.
Job Details:
11/21/2022
"replaced gearcase, cap, screw, cam, and belt. calibrated and tested unit working as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW1
Near Hampton, Virginia 23669
Justin W.
Job Details:
11/21/2022
replaced parts ordered. heated unit to 350 unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Fredericksburg, Virginia 22408
Tanner B.
Job Details:
11/21/2022
"cx needs to call wpol back, cx had ext wty .. having ticket dispacted correctly.. unit needs gearacse and 4- suspension rods .. took a quick glance at unit.. suspension bouncing like a basket ball .. send shop job if ticket is redispacted"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bel Air, Maryland 21015
Neil H.
Job Details:
11/21/2022
REPLACED THE GEARCASE AND ROTOR STATOR CLUTCH RECALB UNIT AND TESTED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, Maryland 21014
Neil H.
Job Details:
11/21/2022
REPLACED THE DISPENSER AND THE BEZEL UNIT CHECKED GOOD.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Phoenix, Maryland 21131
Brian R.
Job Details:
11/21/2022
came out to replaced lights cx had sent to her covered by S-code S84638 for Labor and parts. advised cx she will have to pay 120 service call fee. she said she shouldnt have to but will. replaced all lights sent for this unit. cx pleased and said very bright and pleassed. job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Hampton, Virginia 23666
Justin W.
Job Details:
11/21/2022
cx complaint f1e0 error code. confirmed stored error code. replaced control and tested heated unit to 350. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Smithfield, Virginia 23430
Justin W.
Job Details:
11/21/2022
cx complaint unit not leveled. checked unit to find unit not leveled and fc light working intermittently. leveled unit and fc door hitting switch properly to cycle light. unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WMC30516HZ0
Near Jarrettsville, Maryland 21084
Brian R.
Job Details:
11/21/2022
this is a counter top unit thats in the wall with the install kit and we do not service them. units within the 1st year and cx will need to call whirlpool about unit as theres no parts or anything we can do. job complete.


