We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hampton, VA 23605
Justin W.
Job Details:
11/21/2022
notified cx unit not in warranty cx to call whirlppol to attempt to obtain authorization.
We serviced a
N/A N/A
Model n/a
Near Harrisburg, PA 17110
Fred G.
Job Details:
11/21/2022
"cx complaint all 4 top burners were not lighting, gas smell but no ignition. inspected unit and could not find a model/serial number plate. called MR to see if he could help and together we did not find it. we can not order parts or see if parts are available with out. unit is unrepairable at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2022
leveled fridge found left gasket wider than left heated gaskets slight change ordering both door gaskets customer would like ot have both jobs done at once didt want to set up until he is aware of the parts for the combi oven; ordrng 2 W10830055 (gaskets)s
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Eldersburg, MD 21784
Ricardo S.
Job Details:
11/21/2022
"Replaced cntrl elec.. i ran diagnostic test mode, test# 12 working ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harrisburg, PA 17113
Drew B.
Job Details:
11/21/2022
replaed both parts unit checks good
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, VA 23511
Anthony D.
Job Details:
11/21/2022
replaced tub dispenser and bellow calibrated tested unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, MD 21030
Brian R.
Job Details:
11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
11/21/2022
Informed RTM of the uneconimical issue in ticket rtm understood found someone else tried to sell and it was returned for same issues.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
11/21/2022
Informed RTM of the uneconimical issue in ticket rtm understood found someone else tried to sell and it was returned for same issues.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
11/21/2022
Informed RTM of the uneconimical issue in ticket rtm understood found someone else tried to sell and it was returned for same issues.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Oak Hill, VA 20171
Carl R.
Job Details:
11/21/2022
"Cx complaint is, Not Draining - Front Load Washer. From previous technician recommendations. Removed lid and removed hoses from drawer. Installed new deawer. And lid. Unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Clarksburg, MD 20871
Marc M.
Job Details:
11/21/2022
"installed control and began to wait 3 minutes after powering unit on, however unit continued to provoke f6e1. stil completed the 3 minutes with the error code remaining displayed. cycled power off and installed ui. cycled power 5 times and again wait 3 minutes on final attempt. unit did not activate following ui install. reinstalled old acu and attempted new ui and again unit would not power on at ui. contacted TL. ohmed motor and found 4.6ohms at motor@J2 connector. foudn 19.9ohms@j2 for drain pump. checked latched and found closed at 74.4ohms. techline instructed to reinstalled all old parts and return the parts as defective. when orderimng parts moving forward parts must be ordered as 'defective parts cx complaint', verbatim. sr7735093946; ordrng 1 W11478523 (fascia) and 1 W11556727 (control)"
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Bear, DE 19701
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diagnosis, replaced infinite switch and tested burner. burner and unit are now working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Sykesville, MD 21784
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working sometimes, inspected unit, i ran diagnostic test mode and found an error code f5 door error.. the lid is cracked..THE DOOR DON'T ALIGNMENT PROPERLY... CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W11259006 (lid)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Damascus, MD 20872
Marc M.
Job Details:
11/21/2022
installed sump and tested unit. unit filled and pumped effectively. tested unit drain and unt drains with no issues or leaks. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/21/2022
came out and replace gearcase ended up being able to remove agitator replaced and tested unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, VA 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Bear, DE 19701
Andrew W.
Job Details:
11/21/2022
Arrived to cx address on file and cx met me at the door and stated he tried to call to cancel the appointment but never got ahold of anyone. cx did not want unit serviced. job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Sykesville, MD 21784
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working sometimes, inspected unit, i ran diagnostic test mode and found an error code f5 door error.. the lid is cracked..THE DOOR DON'T ALIGNMENT PROPERLY... CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W11259006 (lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Dumfries, VA 22026
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the Refrigerator / Freezer isn't cooling properly. Checked the Freezer Section. Found Ice / Frost covering the Evaporator. Checker the Evaporator Section. Found harness is fully plugged in. Unit will need the Thermistor & Harness Wire. ; ordrng 1 W11546681 (HARNS-WIRE) and 1 WPW10384183 (Whirlpool Refrigerator Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Glen Burnie, MD 21061
Alexander D.
Job Details:
11/21/2022
"cx complaint unit not cooling in rc and fz warmer than it should be. inspected unit and verified complaint. found evap overfrosted. inspected control and it only has 1 sticker on it. found element not heating. found bad connection on evap harness to brown heater wire. resecured connection and element started heating. cleared all frost with steamer. ordering evap harness, in stock @ tribles. scheduled return visit for 12/2; ordrng 1 W11546681 (evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Laurel, MD 20708
Andrew H.
Job Details:
11/21/2022
Customer complaint is the units not making ice. Inspected unit found ice maker stuck halfway in the cycle. I replace the ice maker and cycled ice maker. The ice maker cycled and filled with water. Ice maker is that what happened have you got it I'll show you when to stop and I sat there now turn all the way to it is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Fredericksburg, VA 22407
Thomas B.
Job Details:
11/21/2022
Inspected unit unable to locate any noises unit runs without issue no error codes did a full check found loose connections on motor tightened tested for proper use unit now functions normally
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK031TBL3
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2022
Upon arrival CX stated they had canceled the appointment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Severna Park, MD 21146
Alexander D.
Job Details:
11/21/2022
cx complaint unit will fill but wont do anything else. inspected unit and verified complaint. ran diagnostics and have f4e3 wash motor not moving error. found control not sending power to wash motor. ordering control. marking preid dispenser and sump asm as will use on return in case needed. call cx to schedule return visit once we have eta on part; ordrng 1 W10906426 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, MD 21784
Ricardo S.
Job Details:
11/21/2022
"the client complains about a noise and unit stopped cooling for 48 hours now is cooling again, the customer has a audio on his phone, the noise comes from the compressor, the relay is good, the compressor makes a humming noise... sealed system repair order compressor, drier, lock ring tool LOOK LOOK .. 2 counts job; ordrng 1 w11370574 (compressor) and 1 W11109499 (drier-tube) and 1 lockring (tool LOOK LOOK) and 2 countsjob (2 counts job)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL314KSS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
"CX complaint is top section freezing drinks. Bottom ok. Inspected/tested and found temp on top section at 18deg. Bottom section was working properly. Ordering separator, pcb control and evap cover. All parts FBO so cannot reschedule at this time; ordrng 1 W11538049 (pcb box) and 1 W11532916 (separator) and 1 W11532990 (evap cover)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, VA 23511
Anthony D.
Job Details:
11/21/2022
replaced tub dispenser and bellow calibrated tested unit is working as designed
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Bethesda, MD 20817
Roberto I.
Job Details:
11/21/2022
Replaced all lad modules. All the lights turned on and worked as designed
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Harrisburg, PA 17110
Fred G.
Job Details:
11/21/2022
"cx complaint when using any cycle setting that has the spin speed at max the unit puts out a burning small and the unit makes a grinding noise. entered into diag and found 0 error codes. ran test 12 and found unit finished without issue. pulled out out and did found the rear cover was dented and rotor screw was hitting back panel. i then found the spin basket is moving inside tub and due to bad bearings. called TL (SR7735097251) was told to order tub assy, will use the rotor on return visit, stator, 2tech, 2 call count. called safety spoke to Kelly, was told the repair costs to much and they want the cx to call safety and they will swap the unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Zion Crossroads, VA 22942
Eric F.
Job Details:
11/21/2022
"Confirmed cx complaint unit not cooling. Cx states they power cycled unit and cooling function was restored. Found evidence of fresh food UI pantry drawer exposure to water. Instructed cx on unit care, quoted him for new door in the event that the issue reoccurs and cannot be fixed by power cycling. Charged 120 diagnostic.; ordrng 1 W10815674 (dor-fip ss)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willow Street, PA 17584
Justin L.
Job Details:
11/21/2022
As per previous visit was able to access unit and replace diffuser. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
11/21/2022
"cx complaint unit not making ice, checked unit, unit displaying e5 motor lost home position. cycled power, tested, icemaker is making ice but motor is very loud. ordering icemker and returning with fill tube heater. advised cx parts on special order and they will be contacted for return visit.; ordrng 1 W11579560 (icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lincoln, DE 19960
Frederick R.
Job Details:
11/21/2022
CX complaint is WM will not drain. Inspected/tested and found the unit had a broken wire to the drain pump. Repaired broken wire and retested and now the unit is working and draining properly. Job is complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Easton, MD 21601
Alexander W.
Job Details:
11/21/2022
Cx stated unit gets to wash cycle and then stops inspected tested and verified cx complaint found drain hose not elevated off floor causing F8E1 error code instructed cx to make sure drain hose is above tub unit is working as designed job is complete.
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Reston, VA 20190
Christian C.
Job Details:
11/21/2022
"Cx complaint oven does not heat properly. Inspected unit no errors. Tested oven sensor readiong 1.15kohms. Tested convection coil 15.8ohms. Getting 118VAC to convection assembly. Unit intermittently does not ignite oven and cuts off. Ordering bake igniter, and convection assembly. Convection assembly 0 at upper marlboro and 10+ at whirlpool.; ordrng 1 WPW10324262 (bake igniter) and 1 W11441001 (convection assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LV2
Near York, PA 17406
Sal R.
Job Details:
11/21/2022
"Per the previouse tech, I was able toa ccess and replace the main harness. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newark, DE 19702
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diag, replaced all parts ordered. checked new gasket seal to make sure it was sealing properly. unit is now working as designed. job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
Asssisted ME on built in; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, VA 23113
John P.
Job Details:
11/21/2022
Installed tub assembly tested working as designed
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
Replaced Ui and module programed and ujnit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, VA 23451
Carl A.
Job Details:
11/21/2022
"cx complaint of unit not making ice and doors not closeing fully,checked unit to find debries in fill tibe of water tube cleared it out tested,found doors not closeing ajust cabinet tested unit works as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manassas, VA 20111
Demonte S.
Job Details:
11/21/2022
Inspected the unit. Found that the cx is saying that the cx is saying that the Washer will not Agitate or Spin. Ran Service Diagnostics on the unit. Error Codes are F7E5 = Shifter Fualt. Checked the Shifter to the unit. Shifter is still connected properly. Checked the Capacitor to the unit. Capacitor is reading Open Line. Installed the Shifter & Capacitor. Tested the unit. Unit is Agitating and Spinning. Unit is working as Designed. ( Any questions please check Sd Pictures. )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, MD 21784
Ricardo S.
Job Details:
11/21/2022
"the client complains about a noise and unit stopped cooling for 48 hours now is cooling again, the customer has a audio on his phone, the noise comes from the compressor, the relay is good, the compressor makes a humming noise... sealed system repair order compressor, drier, lock ring tool LOOK LOOK .. 2 counts job; ordrng 1 w11370574 (compressor) and 1 W11109499 (drier-tube) and 1 lockring (tool LOOK LOOK) and 2 countsjob (2 counts job)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/21/2022
"Puddling at front left corner . no big signs of tears in hose/ crack in components .. no errors .. fabric softner overflowing, needs new valve and dispenser.. Call techline if cx calls back again , regarding possible splash gaurd tub ring; ordrng 1 W11220230 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Severna Park, MD 21146
Alexander D.
Job Details:
11/21/2022
cx complaint unit will fill but wont do anything else. inspected unit and verified complaint. ran diagnostics and have f4e3 wash motor not moving error. found control not sending power to wash motor. ordering control. marking preid dispenser and sump asm as will use on return in case needed. call cx to schedule return visit once we have eta on part; ordrng 1 W10906426 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
"CX complaint unit not working checked unit found error 4-3, 7-1, confirmed bad sump quoted:W11025157 $257.49$110 labor$15 shipping$15.45 tax"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Bowie, MD 20715
Dustin F.
Job Details:
11/21/2022
"CX complaint: Lid not lining upInspected unit, found lid frame broke, confirmed CX complaintReplaced Lid and tested unit, unit working as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlottesville, VA 22902
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not washing. Did confirm lf error due to bad hot valve. Ordering valve.; ordrng 1 W11210459 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Woodbridge, VA 22192
Richard B.
Job Details:
11/21/2022
"CX complant, Washer dosent work , Prior diagnosis found unit needs motor , rotor and slider , When going to install parts found also needs gearcase dure to rusted shaft and parts wont come off, Further work needed, RB; ordrng 1 W11393685 (gearcase) and 1 looklook (look look)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hopewell, VA 23860
Chris B.
Job Details:
11/21/2022
cx comp unit wwill not go past sensing insp unit conf cx comp found cold water valve off on unit turned cold valve on found water leaking from cold water valve on house advised cx to call plumber to repair leak found unit does work when water is on advised cx to use hot setting only till plumber is contacted
We serviced a
WHIRLPOOL COOKTOP
Model KGCS166GSS2
Near Falls Church, VA 22043
Jason A.
Job Details:
11/21/2022
Address is 2324 BRITTANY PARC DR but no house # 2324 on this street. Checked GPS. Called CX but they did not call for service
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Washington, DC 20008
Samuel R.
Job Details:
11/21/2022
cx complaint unit is displaying f8e4.inspected unit and could confirm cx complaint.found float switch to be ggod.checked tray and was dry with no sogns of water sitting.insulation had no water marks.ran a service test and unit performed well.found no leaks.unit is good
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Arlington, VA 22207
David J.
Job Details:
11/21/2022
Knocked and rang no answer office call both numbers on file and no answer. Left voicemail Cx will need to reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Kents Store, VA 23084
Eric F.
Job Details:
11/21/2022
"SR# 7735095065Confirmed cx complaint unit not always pulling ice drawer open, not always shutting on left side. Found tracks iced up, resistance in ice tray tracks causing self assist pull to be weaker on left side. Issue may be being exacerbated by convex curvature of mullion where cabinet and top of freezer drawer gasket meet. Called whirlpool techline, techline escalated issue to engineering team, will reach out to either myself or the Cx to proceed with a repair attempt or buyout.; saved tckt"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
found wire not fully seated on TCO seated wire tested working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Potomac, MD 20854
Julian H.
Job Details:
11/21/2022
replaced parts tested & working
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra, PA 17078
Justin L.
Job Details:
11/21/2022
Cx complaint unit not spinning. Was able to access unit and found no saved codes. Ran diagnostic and found agitator moving during spin. Removed washplate to find hub stripped. Informed cx of finding and collected full amount and setting return for 11/29/22; ordrng 1 W10528947 (hub 28.45)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Palmyra, PA 17078
Justin L.
Job Details:
11/21/2022
Cx complaint unit not draining. Was able to access unit and found unit drained but slow. removed unit and found drainhose had come out of connector and kinked. Was able to correct and reroute and test. Unit now operates as designed no further work needed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Roseland, VA 22967
Kyle A.
Job Details:
11/21/2022
Updated heater as per service notice.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Aylett, VA 23009
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit noisy in operation. tested all functions. all sounded and worked as designed. job is complete. cx was comparing unit to his neighbors samsung."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/21/2022
Replaced auger coupler ujnit tested and is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Milton, DE 19968
Frederick R.
Job Details:
11/21/2022
CX complaint is too warm in RC. Replaced evap fan motor per prior diagnosis. Temps in unit are RC 34-38 and FC 0 to 5. Unit is working as designed. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Sparks Glencoe, MD 21152
Brian R.
Job Details:
11/21/2022
came out and replaced parts ordered. only 1 screw found as shield was off. holes are stripped in gearcase for screws. was able to get one in to hold. tested and checked unit. unit sounded normal. unit checks. job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Falls Church, VA 22043
David J.
Job Details:
11/21/2022
CX complaint unit will not pump water into dishwasher and start washing dishes. After previous tech visit he had found that the unit needed a new harness and control. Arrived today and removed old parts and installed new ones as stated by previous tech powered unit back on and tested as soon as the unit got to the wash cycle. It started leaking water from underneath. Remove the unit and inspected and found that on wash motor black hose has a split and defective. Ordering new sump assembly for return visit.; ordrng 1 W11416363 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Bryans Road, MD 20616
Robert A.
Job Details:
11/21/2022
Cx complaint that the unit is not starting cycles after depositing money. I inspected the unit to confirm the complaint. After the money is inserted the display shows the cycle time but no action is performed by the unit. The unit next to it has the same issue and eventually a thermal event occured. The unit will need a new control board and user interface to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11309937 (user interface) and 1 W11290055 (control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mechanicsville, VA 23111
Jonathon C.
Job Details:
11/21/2022
"cx complaint, console face lifting. tested unit, verified complaint. found cx also has f6e1 error code. ui completely unresponsive. replaced console but ui will also be needed. unable to resched due to SO part; ordrng 1 W11460962 (ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2022
Checked unit found wire not seated on heater seated wire tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20814
Roberto I.
Job Details:
11/21/2022
"Replaced all the parts, the leak sropped and all the lights worked ok. Collected $190"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Herndon, VA 20171
Carl R.
Job Details:
11/21/2022
"Cx complaint is, 'LO FL' error code during wash cycle. During wash cycles the machine displays 'LO FL' error. code. All the time. Removed lid and ran a regular wash. Heard the hot and cold water vavle making loud noise. Ordering coldW11316256, hot w11316255, drawerw11524105. ; ordrng 1 W11316256 (Cold valve) and 1 W11524105 (Drawer)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/21/2022
Maintenance is going to have to locate unit and contact us.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/21/2022
cx complaint is freezer doesnt stay frozen and unit leaks a bunch of water and floor flooded. she said all the ice melts and that whats floods floor. she said she has floor damage now so i took pictures of the floors. took temp readings of 43 in Fridger -10 in Freezer. evap clear with normal frost pattern. she said it seems light the unit just shuts down at night and never comes back on and goes into sleep mode. shes not happy at all and wants new unit. advised we will order new controls and sensors for unit as its not reading right for what units set to either. as soon as parts are ion office will schedule.; ordrng 1 W11518204 (UI Black) and 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, MD 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB12
Near Fredericksburg, VA 22408
Tanner B.
Job Details:
11/21/2022
installed new glass
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, VA 23511
Carl A.
Job Details:
11/21/2022
helped AC tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Woodbridge, VA 22192
Richard B.
Job Details:
11/21/2022
"CX complant, Washer dosent work , Prior diagnosis found unit needs motor , rotor and slider , When going to install parts found also needs gearcase dure to rusted shaft and parts wont come off, Further work needed, RB; ordrng 1 W11393685 (gearcase) and 1 looklook (look look)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/21/2022
"CX Concern the units arm on rh side of mw door dettached and the unit not starting, having to push on lh side of door and hold it there for unit to run .. Replaced arm and hinges .. unit will start 50 percent of time now, when closing hard or giving it a tap pn lh side. ordering hinges , door , arm and switches.. the door was opening at 90 degrees when i first got there , got a little better once hinges were replaced . Maybe call techline to see what they want done , repaeat issue . parts on standby; ordrng 1 wpw10128850 (bushing arm) and 2 w10874474 (hinges)s and 1 W11033422 (interlock) and 1 W11600214 (innerdoor)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Easton, MD 21601
Alexander W.
Job Details:
11/21/2022
Cx stated unit gets to wash cycle and then stops inspected tested and verified cx complaint found drain hose not elevated off floor causing F8E1 error code instructed cx to make sure drain hose is above tub unit is working as designed job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details:
11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details:
11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details:
11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details:
11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Richmond, VA 23234
John P.
Job Details:
11/21/2022
"CX complaint unit not coming on and also stated unit would randomly cut off checked unit found bad door switch and blue connector on ACU not fully seated replaced door switch and seated connector tested working as designed.; ordrng 1 WPW10569603 (Switch JPV/S), used 1 WPW10569603 (Switch JPV/S) from stock"
We serviced a
JENNAIR MICROWAVE
Model JMW2430DS01
Near Falls Church, VA 22043
David J.
Job Details:
11/21/2022
Cx complaint unit has F2 E1 stuck key error code. After previous text visit. Found this unit. Needed a new user interface. Arrive today and found the F2 E1 error code. Removed old user interface and replaced with new set to correct Marlin. Tested both microwave and oven. Unit is not working as designed job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS00
Near Norfolk, VA 23507
Carl A.
Job Details:
11/21/2022
cx cancelled at door as unit is work as designed
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV0
Near Glen Burnie, MD 21061
Alexander D.
Job Details:
11/21/2022
"cx complaint segements missing on display. went over oow pricing and cx declined service, doesnt want to pay that much since unit still works, just clock going out. no service provided, no money collected"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Culpeper, VA 22701
Robert W.
Job Details:
11/21/2022
CX Complaint is the unit isnt heating. Inspected unti and found unit is getting good power control and fans are working properly transformer is getting good power. Mag not operating. Replaced mag and diode tested unit and unit is working properly.
We serviced a
IKEA OVEN
Model IBS550PWS00
Near Annapolis, MD 21403
Emmanuel R.
Job Details:
11/21/2022
Replaced thermal fuse and tested unit. Unit is still not turning on. I found the main control is getting voltage but its not responding. Quoted customer for new control but customer declined. Collected for svc call.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Virginia Beach, VA 23453
Branden R.
Job Details:
11/21/2022
cx complaint aig- dryer making screeching noise. please add to your cancellation list. if you are able to . . . checked unit and found bad rollers and idler pully replaced all with pre id parts and tested unit is running as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HWH00
Near Newark, DE 19702
Andrew W.
Job Details:
11/21/2022
"Cx complaint is LED out in the RC and other lights flickering. inspected and verified complaint. found RC led module out and other lights in series flickering. FC led module has already been replaced from prior work, visibly done prior to this visit, documented with pics. quoted cx on cost of repair and cx approved. replaced led module from pre id and unit is now working as designed. cx paid in full by check. job complete"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Solomons, MD 20629
Shane B.
Job Details:
11/21/2022
"complaint is the same as back in 2020. screen fogs up when upper oven is used and unit displays F2E1. checked for codes and found F2E1, F6E9, F6E6. cleared codes. gasket looks fine and seem to be making contact with the door. i called techline as this is a repeat issue. they advised covering dishes or putting them in a oven bag to contain steam. they had me check continuity of UI harness to ACU. no issues with harness. SR#7735095847. ordering both control boards and marking UI for use on return. all parts to be installed together. cx wasent sure they wanted to pay for labor or have unit fixed beings they are so unhappy with unit. gave cx SR#. advised him to call our office if they want to cancel the return visit. cx said most likely will fix but wants to check with wife first and call whir; ordrng 1 W10801665 (control board) and 1 W11179310 (control board)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hampton, VA 23663
Justin W.
Job Details:
11/21/2022
"replaced gearcase, cap, screw, cam, and belt. calibrated and tested unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/21/2022
"cx complaint no operation, checked unit found open thermal fuse, element shorting to G on this appt. replaced thermal fuse and element, tested, element did not cycle off, tripped fuse, unit heated on air only, indicating failure in controls, cx advised did not want any further repairs, and was purchasing new unit.; ordrng 1 WP3392519 (lr/vs rop1y), used 1 WP3392519 (fuse lr/vs rop1y) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20814
Roberto I.
Job Details:
11/21/2022
"Replaced all the parts, the leak sropped and all the lights worked ok. Collected $190 with check # 4686"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Reston, VA 20191
Christian C.
Job Details:
11/21/2022
"Cx complaint of a gas leak from gas valve. Inspected unit and found a connection not secure at all. I could lift the connection with my finger. Secured connection. Waited around 10 minutes and no more gas smell. If cx calls back order W10898290-gas valve, and gas sniffer."
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Richmond, VA 23226
Joseph D.
Job Details:
11/21/2022
unit with failed recirc pump and inlet valve must replace both when available please inlet valve slow and pump grinding. unit will not fill with water; ordrng 1 W10897719 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gordonsville, VA 22942
Eric F.
Job Details:
11/21/2022
"Confirmed cx complaint unit not cooling. Found evap frozen over, bi-metal reading open. Ordering evap harness + bi-metal and control.; ordrng 1 W11551372 (harness + bimetal) and 1 W11293378 (control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/21/2022
rpelaced ordered parts unit still has slight scraping sound and unit does wobble around less than before ordering tub W10752719 ship to cx; ordrng 1 W10752719 (tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Round Hill, VA 20141
Ezra M.
Job Details:
11/21/2022
installed left rc door gasket.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
11/21/2022
Replaced ice maker .. unit tested and working ok..no leaks