We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Silver Spring, MD 20901
Dustin F.
Job Details:
11/22/2022
"Replaced Drain pump, control, and clutch per previous tech. Calibrated then tested unit, after testing confirmed no leaks present. unit now working as intended."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Front Royal, VA 22630
Danny R.
Job Details:
11/22/2022
installed parts checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Norfolk, VA 23502
Zachery R.
Job Details:
11/22/2022
cx complaint defective tub. verified issue. ordering tub to complete repair.; ordrng 1 W11513977 (tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Winchester, VA 22602
Daniel J.
Job Details:
11/22/2022
unit dispensed water after paddel has been released also happened at night while not in use replaced ui sheild and paddle tested water stopped when paddle released
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Odenton, MD 21113
Israel R.
Job Details:
11/22/2022
Customer complaint unit is not making ice and tested. Unit is getting 120 to the ice maker but is not harvesting. I qutoed and repalce ice maker unit is back to normal oiperations. Collected in full.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Newport News, VA 23608
Justin W.
Job Details:
11/22/2022
arrived to find cx unable to supply reciept putting unit in warranty. advised i would have to charge to look. cx cancelled appointment. cx to reach out to contruction for reciept or to reach out to whirlpool for authorization.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Norfolk, VA 23503
Carl A.
Job Details:
11/22/2022
"cx complaint of unit wlaking across floor,checked unit to find the folloing issues error codee F2E1,found that the splutch had fallen off of gear case found oil leaking from unit also found weak suspention rods replaced suspention and drive pulley and belt unit will still needed gear case to repairs unit; ordrng 1 W11130362 (suspension ca / vs) and 1 W11454734 (Gearcase) and 1 W10752187 (Washplate Screw) and 1 W11550891 (Washer Agitator) and 1 W10528947 (Drive Hub) and 1 LOOK/LOOK and 1 WPW10427633 (Drive Pulley Shield), used 1 W11130362 (Suspension Rod Kit ca / vs) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hummelstown, PA 17036
Justin L.
Job Details:
11/22/2022
Cx answered door and stated they attempted to cancel on phone but cancelled at the door instead no work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Crofton, MD 21114
Alexander D.
Job Details:
11/22/2022
cx complaint rc ceiling lights and fz light out. inspected unit and verified complaint. found rc ceiling lights still flickering a little but fz light out. replaced fz led with updated triple point led. tested unit. all lights now working at full brightness. unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bumpass, VA
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit Found a break at the seam plastic and the metal of the wash basket cx states it had tore a shirt which got stuck on the break ordering new inner wash basket ; ordrng 1 W11513243 (Inner wash basket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Silver Spring, MD 20902
Dustin F.
Job Details:
11/22/2022
"Replaced Console, console display is still faulty, unit still operates properly but needs console control display board. ordering part for return visit.; ordrng 1 W11460962 (Console Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Front Royal, VA 22630
Danny R.
Job Details:
11/22/2022
unit needs water vavle and control with vent motor .; ordrng 1 W11462458 (control) and 1 W11416460 (vent motor) and 1 W11434044 (water water vavle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Edgewater, MD 21037
Alexander D.
Job Details:
11/22/2022
replaced ice door asm and made sure theres no frost under container. tested unit. unit is now working properly
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near New Castle, DE 19720
Andrew W.
Job Details:
11/22/2022
"Cx complaint is unit sometimes does not work. inspected and verified complaint. cx had a power outage and the unit lost communication with the ACU throwing an F6E8 error code. power cycled unit and tested 2 times and unit was completing all functions properly. unit is working as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Broadway, VA 22815
Danny R.
Job Details:
11/22/2022
foun drain pump failing had 120 volts to it but nothing replaced pump checksok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Roanoke, VA 24012
Kyle A.
Job Details:
11/22/2022
Infinit switch for right rear burner has its shaft broken off.ordering switch.; ordrng 1 3148951 (Inf switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brentwood, MD 20722
Shawn D.
Job Details:
11/22/2022
arrived cx thought unit ws in warrenty so infomred on the pricing and cant go through with the dianoses today will call back when ready
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Chesapeake, VA 23320
Zachery R.
Job Details:
11/22/2022
"cx complaint unit not completing cycles, checked unit, no faults presnt, calibrated and tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Nokesville, VA 20181
Carl R.
Job Details:
11/22/2022
"Cx complaint is, washer is shaking too much NOISE-UNBALANCED/VIBRATE/SHAKE. Tilted unit back and seen feet in bad shape. Replaced all 4 feet. Did drain and spin. Unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/22/2022
replaced panel and went to test unit found drum to be warped from rubbung aganst side panel.unit will need a new drum.will need a 2nd tech due to stack W10541657 1 tribles; ordrng 1 W10541657 (drum) and 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Suffolk, VA 23434
Anthony D.
Job Details:
11/22/2022
replaced led module as per s191 tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Chesapeake, VA 23321
Zachery R.
Job Details:
11/22/2022
"cx complaint no cool, checked unit, unit only has .1 amp draw. gasket is defective as well as power cord, spoke with AR, ordering ss components, gasket and harness to complete repair.; ordrng 1 W10507884 (compressor) and 1 W11536253 (evap) and 1 W11563716 (harness) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM
Near Franklin, VA 23851
Zachery R.
Job Details:
11/22/2022
"cx complaint leaking water, checked unit, removed evap cover, poured entire bottle of water down drain, removed rear panel, no signs of any leaks. unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Joppatowne, MD 21085
Neil H.
Job Details:
11/22/2022
CX COMPLAINT UNIT NOT TUMBLING FOUND MOTOR FAULTY NEW MOTOR AND BLOWER NEEDED; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Rockville, MD 20854
Roberto I.
Job Details:
11/22/2022
"Cx complaint oven not turning on, gasket on upper oven out of place.Confirmed gasket out of place on ghe bottom, found 3 clips out from the holes. Properly re-installed gasket. Confirmed no display. No dc voltage sent to the console. Powwer supply ok but no neutral to both J8 on the appliance managers. connected temporarily the neutral to the ground, the oven turned on. Cx needs an electrician to solve the neutral issue."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Goochland, VA 23063
Jerod R.
Job Details:
11/22/2022
"tested unit found unit had black grease seeping from tub seal ordered gearcase, possible it is broken down rubber from seal; ordrng 1 W11454734 (gearcase)"
We serviced a
MAYTAG RANGE
Model MMV1175JB00
Near Middletown, DE 19709
Andrew W.
Job Details:
11/22/2022
Cx complaint is light under unit is not working. inspected and verified complaint. replaced bulb from pre id and tested unit. light is now working and unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bethany Beach, DE 19930
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool. Tested and verified complaint. Compressor not running. Run windings are 10, 6 and 5. 120vac into start device. Not even trying to start. Ordering start device and capacitor. Cannot reschedule due to NW part.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Denver, PA 17517
Drew B.
Job Details:
11/22/2022
"cx complaint that unit is nmaking noise when runnning. i foudn all wheel, motor, rollers belt pulley etc are all correct..i foudn the unot to have a finishing nail on the felt on the inner drum seal making noise when turning.. found removed and no noise now checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Dover, DE 19904
Andrew W.
Job Details:
11/22/2022
Cx complaint is no hot water. tested and verified complaint. found hot water valve was shut completely. cx stated they had and F8E1 long fill no fill error. opening the hot water and testing the unit corrected this error. also found loose change in the wash plate. removed loose change. unit is now working as designed. job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chesterfield, VA 23838
John P.
Job Details:
11/22/2022
CX complaint unit not washing dishes checked unit found error code for sump failure tested motor found bad motor replaced sump assembly tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/22/2022
"Services not allowed after 6pm, the security didn't let me in. Called cx and rescheduled for 12/2/22; ordrng 1 look (look)"
We serviced a
IKEA OVEN
Model IBS650PXS00
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains about an error code f2 temperature failure, inspected unit, the temp read 1078lk ohms on room temp.. bake and broil element cks ok, terminal block receives 240vac, per tech sheet the baprd is bad, also the display board not working properly, unit need parts, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 WP8304381 (cntrl-elec) and 1 WP8303093 (cntrl-oven)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Martinsburg, WV 25401
Ezra M.
Job Details:
11/22/2022
not filling with water. ordering control and valves; ordrng 1 W11626074 (control) and 1 W11513255 (valve assy)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bumpass, VA
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit Found a break at the seam plastic and the metal of the wash basket cx states it had tore a shirt which got stuck on the break ordering new inner wash basket ; ordrng 1 W11513243 (Inner wash basket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAW0
Near Camp Hill, PA 17011
Fred G.
Job Details:
11/22/2022
i was able to access unit and replace both spray arms and thermistat as per previous tech. tested unit and found unit nown heat drys. unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bumpass, VA
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit Found a break at the seam plastic and the metal of the wash basket cx states it had tore a shirt which got stuck on the break ordering new inner wash basket ; ordrng 1 W11513243 (Inner wash basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Lancaster, PA 17601
Justin L.
Job Details:
11/22/2022
Cx complaint not dispensing ice or water. Was able to access unit and found frozen reservoir. Was able to clear and test unit now operates as designed no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW
Near Riva, MD 21140
Andrew H.
Job Details:
11/22/2022
"Replaced dishwasher vent, unit is now working properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Selbyville, DE 19975
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool both sections. Tested and verified complaint. FC evap had frost accross the top and ball of ice on capilary. Documented both evaps in pics. Both evaps only frost pattern on top coil...RC evap a little better with frost making it to 3rd bend. Called TF and went over findings and evap pics. Ordering compressor, RC evap, coupler and dye drier and 3 count per TF. Cannot reschedule due to SS tech needed; ordrng 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W11506635 (coupler) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDZ00
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/22/2022
cx complaint is freezer light out inpsecte dunit found light blown. ordeirn new light; ordrng 1 W11518235 (light)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Salisbury, MD 21804
Michael E.
Job Details:
11/22/2022
"CX complaint: not heating. Tested and verified complaint. I found the high limit thermostat had no continuity. I replaced it, tested unit and found it is heating but unit failed the air flow test in the red. I informed CX of my findings. Unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB1
Near Windsor, VA 23487
Anthony D.
Job Details:
11/22/2022
cx complaint broil element not working checked unit to find harness for broil element arced to cabinent replaced harness element still does not work ohmed element and element read open indicating bad element ordering broil element to complete repair; ordrng 1 WPW10583047 (broil element)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model MMV4207JZ0
Near Abingdon, MD 21009
Neil H.
Job Details:
11/22/2022
CX COMPLAINT LAMP NOT WORKING AND THE LIGHT WOULD HAVE A DELAY ON COMING ON REPLACED THE CONTROL AND LAMP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, VA 23851
Zachery R.
Job Details:
11/22/2022
"cx complaint physical damage to unit, checked unit, no damage to ss lines, straightened rear panel, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/22/2022
"Services not allowed after 6pm, the security didn't let me in. Called cx and rescheduled for 12/2/22; ordrng 1 look (look)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra, PA 17078
Justin L.
Job Details:
11/22/2022
As per previous visit was able to access unit and replace part. Calibrated and tested unit now operates as designed no further work needed
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Vienna, VA 22182
Lloyd B.
Job Details:
11/22/2022
"Cx complained the drawer does not close fully. Installed new rails and drawer and tested and it still did not close fully. With the cx advise, bent the back of the right hand side of the pan because it hit the box where the element went into, and tested and it no longer hits and the door closes fully. Job complete"
We serviced a
MAYTAG RANGE
Model MER6600FW5
Near Prince Frederick, MD 20678
Shane B.
Job Details:
11/22/2022
cx complaint is the cooktop not working like she wants. things burn when set to low. i turned LF burner on low and it stayed on constantly. it did not cycle at all. replaced switch with preIDed part and restored power. tetsed element and it now cycles on and off properly. unit is workign as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Dunkirk, MD 20754
David J.
Job Details:
11/22/2022
CX complaint door lid latch striker head broke. CX had purchased a striker on their own and needed to be installed. Removed old striker and replace with new one tested unit and made sure it locked. Unit is now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Suffolk, VA 23433
Anthony D.
Job Details:
11/22/2022
replaced filter housing and diffuser tested unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
11/22/2022
"cx complaint water leaking from control panel. checked unit, come to find defective cold water valve, ordering valve to complete repair.; ordrng 1 W11210459 (valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
cx complaint oven not working - checked unit found F1E0 (internal board failure) - verify L1/L2/N to control - contol not operating - exparts; ordrng 1 W11528352 (control board)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleona, PA 17042
Justin L.
Job Details:
11/22/2022
"cx complains unit was making a buzzing noise. Was able to access unit to find the unit unplugged, once unit was plugged in it immediatly went into a drain cycle. Was able to cancel drain cycle and access code f0e5 unbalanace error. Calibrated unit as well as did diagnostic component test to verify. Unit works as designed. no further work needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Oak Hill, VA 20171
Richard B.
Job Details:
11/22/2022
"CX complant. No ice or water , Inspected unit and found shim not neededd. Ordering dual valve, Water getting to fridge, Also ordering resivoir, Further work needed, RB; ordrng 1 W11043013 (valve) and 1 W11346622 (resivoir)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/22/2022
Installed part and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
11/22/2022
"cx complaint water leaking from control panel. checked unit, come to find defective cold water valve, ordering valve to complete repair.; ordrng 1 W11210459 (valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hummelstown, PA 17036
Justin L.
Job Details:
11/22/2022
Cx answered door and stated they attempted to cancel on phone but cancelled at the door instead no work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Richmond, VA 23224
Joseph D.
Job Details:
11/22/2022
unit with failed splutch and belt assembly must replace to enable proper spinstore.02335@rentacenter.com; ordrng 1 W10721967 (splutch) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Williamsburg, VA 23185
Justin W.
Job Details:
11/22/2022
cx complaint unit leaking from front right of door. checked unit to find no error codes. unable to replicate leak. cx showed video/pic of leak. leveled unit back slightly to decrease risk of leak. advised cx to not pre rinse dishes but to only scrape solids off of dishes. cx agreed. advised cx to prime incoming water prior to starting unit to make sure unit has hot water from start. cx agreed. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
"cx complain no lights, checked unit found open fc light in fc, connetor missing, was able to use supplied quick connects to replace led, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Waldorf, MD 20601
Robert A.
Job Details:
11/22/2022
I came to install the part and found the tub has a large dent on the lower left side of the unit. A new tub needs to be ordered for the return visit. I'm ordering a new tub for the return visit.; ordrng 1 W11409866 (tub)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS00
Near Takoma Park, MD 20912
Mitchell H.
Job Details:
11/22/2022
cx complaint unit is not working in top oven. inspected and found both bake and broil working every time i tried. ignitors are glowing red hot every time. gas valve is opening every time as well. fixed the door swirch as it was stuck closed. informed cx if it happensa again to let us know and we can bring back gas valve as the ignitors are working good.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Stone Ridge, VA 20105
Demonte S.
Job Details:
11/22/2022
Installed all parts. Tested the unit. No leaks found. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL WASHER
Model WED5100HW2
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/22/2022
Found wire backed out on heater relay connector. Reseated wire and unit is now as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE515SALW2
Near Portsmouth, VA 23701
Zachery R.
Job Details:
11/22/2022
"cx complaint defective cooktop, verified issue, ordering cooktop to complete repair.; ordrng 1 W11523818 (cooktop)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Denver, PA 17517
Drew B.
Job Details:
11/22/2022
"cx complaint that unit is nmaking noise when runnning. i foudn all wheel, motor, rollers belt pulley etc are all correct..i foudn the unot to have a finishing nail on the felt on the inner drum seal making noise when turning.. found removed and no noise now checks good"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Richmond, VA 23220
Joseph D.
Job Details:
11/22/2022
"replaced leaking motor, unit now working properly without leaks.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Falls Church, VA 22042
Lloyd B.
Job Details:
11/22/2022
Cx complained the unit leaked. Inspected the unit and found a crack in the spray arm. Installed arm and tested and it no longer leaks. Job complete
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Charles Town, WV 25414
Ezra M.
Job Details:
11/22/2022
"unit freezing, control panel not responding. replaced control panel and control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, VA 23223
Joseph D.
Job Details:
11/22/2022
"replaced air baffle, tested both fans, sensors, heating element, placed unit on 8 hour timer, checked gaskets. unit now working properly"
We serviced a
WHIRLPOOL RANGE
Model WEE515SALW2
Near Portsmouth, VA 23701
Zachery R.
Job Details:
11/22/2022
"cx complaint defective cooktop, verified issue, ordering cooktop to complete repair.; ordrng 1 W11523818 (cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Bethesda, MD 20852
Roberto I.
Job Details:
11/22/2022
"Cx complaint poor wash, lower spray not spinning.Ran test mode, no errors. During test cycle, the lower spray arm got stuck with the lower rack. Found the diverter disk out of place and part of sump broken. Ordering sump/motor assy W11087376. Cx paid in full ($509.98). Return visit 12/5/22; ordrng 1 W11087376 (sump/motor assy)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV5
Near Port Deposit, MD 21904
Alexander W.
Job Details:
11/22/2022
Cx stated unit popped and smoke poured out vent inspected tested and verified cx complaint found Diode defective caused cap and mag defective as well. Order cap mag and Diane Cannot resched at this time due to SO parts. ; ordrng 1 W10754299 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Newport News, VA 23605
Justin W.
Job Details:
11/22/2022
replaced fc icemaker tested icemaker completed harvest.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bethesda, MD 20817
Mitchell H.
Job Details:
11/22/2022
cx complaint unit stopped cooling the same day tech left. got to unit powered it on and heard a hiss coming from FF evap. pulled cover and found it coming from cap tube. fixed leak and vaccumed down. unit held vac good. filled to 7.1 oz and unit started cooling. found the pantry ui was not working still. tested and have no power at harness. unit needs new pantry harness.; ordrng 1 W11170612 (pantry harness)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Falls Church, VA 22042
Lloyd B.
Job Details:
11/22/2022
Cx complained of a noise. Inspected the unit and found a bad pulley. Installed new idler and tested and there was no longer any noise. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS01
Near Arlington, VA 22207
Jason A.
Job Details:
11/22/2022
CX complaint MW+O F2E1 error code. Verified error code. CX states they can reset breaker & unit works again but error is becoming more frequent. MW light is not working. F6E0 error code date stamp 1/05/18 - - - unit manufactured 01/10/2019 > JJ.; ordrng 1 W11428561 (Consoel SS) and 1 W11356990 (Harness com) and 1 W11261165 (Apl Mgr OVEN Copernicus) and 1 W11238401 (transformr) and 1 W10886919 (bump MW cavity) and 1 W11110951 (MW Apl Mgr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
"cx complain no lights, checked unit found open fc light in fc, connetor missing, was able to use supplied quick connects to replace led, tested, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Greenbelt, MD 20770
Shawn D.
Job Details:
11/22/2022
"cx complaint oven is working cooktop does not. inspeted unit confirmed oven works none or the burners work on the cooktop. removed top all elements test good. pulled unit out and checked outlet and is good. checked terminal block and it shorted. grabbed terminal block and connector from v/s installed and tested and now all burners work. unit is good; ordrng 1 WPW10245259 (terminal block SD V/S) and 1 WPW10281322 (connector SD V/S), used 1 WPW10245259 (terminal block SD V/S), and 1 WPW10281322 (connector SD V/S) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains that the unit not dispensing ice, inspected unit and motor makes a humming noise, connections and yoke cks ok. but found some ice stuck on the ice bucket, i clear the bucket, now the unit dispensing ice normally"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Sinking Spring, PA 19608
Drew B.
Job Details:
11/22/2022
cx complaint that unit is not lighting the upper rc section and the fc section is out when arrived i foudn the unit to have the fc light completely wires not accessiable and cant do led repair. called techline spoke to bruce unit is not repairable. will follow u pwith WP for their next step.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/22/2022
Replaced fan and control unit tested and is working properly.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Ocean City, MD 21842
Michael E.
Job Details:
11/22/2022
CX complaint: no bake or broil and burning smell. Tested and verified complaint. I found the main harness red wires connected to term block overheated. The thicker red wire is burnt too far up to be able to use the connectors. Ordering main harness and terminal block. Cannot reschedule due to SO part; ordrng 1 WPW10245259 (block-term) and 1 W11553447 (main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM00
Near Seven Valleys, PA 17360
Bernard M.
Job Details:
11/22/2022
Replaced gasket and applied heat to remove wrinkles and proper sealing. Unit checks good
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near York, PA 17404
Sal R.
Job Details:
11/22/2022
"CX complqint was that the unit would not cool in the RC. I found that the evap was frozen over. I was able to steam out the ice build up and inspoected teh thermisotr. I was unable to get a conssitant OHM reading on the thermistor. I replaced the part and unit test good. I collected $349.28 for service , part, shipping, labor , and taxes; used 1 WPW10384183 (thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Crofton, MD 21114
Alexander D.
Job Details:
11/22/2022
"replaced gearcase and rotor. ran calibration and autotest, not shifting to agitate now. found slider getting stuck. replaced slider and its agitating now but making loud thumping noise now. tried everything i could to get noise to stop but nothing is fixing it. sounds like its coming from agitator itself, doesnt make noise without agitator on. only other thing it could be would be defective gearcase and there is a little play in the new one. ordering agitator, gearcase, slider and clutch. call cx to schedule 2ct return visit once we have eta on parts; ordrng 1 W11550891 (agitator) and 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch)"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Sinking Spring, PA 19608
Drew B.
Job Details:
11/22/2022
cx complaint that unit is not lighting the upper rc section and the fc section is out when arrived i foudn the unit to have the fc light completely wires not accessiable and cant do led repair. called techline spoke to bruce unit is not repairable. will follow u pwith WP for their next step.
We serviced a
KITCHENAID OVEN
Model KEBC277KSS05
Near Annapolis, MD 21401
Andrew H.
Job Details:
11/22/2022
"Replaced lower door latch, powered on unit, lights turn on and off properly, unit is now working properly."
We serviced a
WHIRLPOOL FREEZER
Model Kfcs22evms8
Near Warrenton, VA 20187
Carl R.
Job Details:
11/22/2022
"Cx complaint is, Fresh food is freezing and ice is melti. ng and refreezing Fresh food and freezer Always. Inspected unit and unitvis working properly. Temp Rc 40 actual is 36. Food in front of baffle. Freeze is keeping food frozen. Unit working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed new door panel to dishwasher
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Virginia Beach, VA 23453
Carl A.
Job Details:
11/22/2022
"cx complaint of unit banging aginst caibinet,checked unit to find no error codes at this time pulled splutch to find gear case leaking oil break down as follows 1/W10752187,1/W10752283,1/W10528947,1/W11454734,1/W10721967,1/W11239857service call break down as follows service call 120.00part 504..30shipping 15.00labor 200.00/ 2 ct as gear case sub total 839.30tax 30.26grand total 869.36deposit 120.00cx will call back if moving forward with repairs"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS01
Near Arlington, VA 22207
Jason A.
Job Details:
11/22/2022
CX complaint MW+O F2E1 error code. Verified error code. CX states they can reset breaker & unit works again but error is becoming more frequent. MW light is not working. F6E0 error code date stamp 1/05/18 - - - unit manufactured 01/10/2019 > JJ.; ordrng 1 W11428561 (Consoel SS) and 1 W11356990 (Harness com) and 1 W11261165 (Apl Mgr OVEN Copernicus) and 1 W11238401 (transformr) and 1 W10886919 (bump MW cavity) and 1 W11110951 (MW Apl Mgr)
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ2
Near Henrico, VA 23231
Joseph D.
Job Details:
11/22/2022
"repair failed terminal block from loose connection, unit now heating properly.; ordrng 1 279320 (terminal block), used 1 279320 (repair kit term block DJ LOOK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Selbyville, DE 19975
Michael E.
Job Details:
11/22/2022
CX complaint: grinding sound. Tested and verified complaint. I found the sound is the gearcaser and it is leaking oikl on the cam. Ordering gearcase and marking cam for return visit. 2 count needed. Schedukled repair visit for 11/30 AM; ordrng 1 W11454372 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Midlothian, VA 23112
John P.
Job Details:
11/22/2022
"Door still frozen shut. CX had turned unit off for four days and door still wouldn't open and turned unit back on. CX stated that warranty company said to use hair dryer, unfortunately no way to get hair dryer into unit to defrost with door frozen closed. Did verify drain is working for defrost. Called techline talked to Scott said that have to leave off for longer or break door off but as far as breaking door off would need to come from AIG to authorize and to have door here already when door is broken off. W10757551 door part number."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/22/2022
not completeing cycle tested cold water vale slow stream tested hot normal at times jack hammers whine when using valves checked gearcase build up of grease on cover and also makes bouncy and moving back and fourth freely when spinning more than one bounce when pressed down informed customer the valves would need to be replaced and rods and sugguested it would need a gear case customer didnt want fix paid the 120 by cc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains that the unit not dispensing ice, inspected unit and motor makes a humming noise, connections and yoke cks ok. but found some ice stuck on the ice bucket, i clear the bucket, now the unit dispensing ice normally"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cockeysville, MD 21030
Marc M.
Job Details:
11/22/2022
"cx complaint unti will start cycle, cliock and then hum and stop cycle. inspected unit and found f7e7 Motor Unable to Reach Target RPM. ran auto test and found capaciotr /motor failure unti cannot agitate or spin. unit will need parts.; ordrng 1 W11395618 (capcitor) and 1 W11283592 (motor)"
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Monkton, MD 21111
Marc M.
Job Details:
11/22/2022
"cx complaint knobs hot to touch during cooking. inspected unit and verified proper install of LP conversion (cx is on propane supply). also inspected cx cookware and concluded no unusual discrepancies with pot/pan size, cx using very standard sized cookware. contacted Techline to review. UL permits temps for metal knobs/surfaces of 131degrees and plastic knobs/surfaces of 167 degrees as referenced on page 1-3 of W11544031. documented file and provided cx sr7735110549."