We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/22/2022
"the client complains that the unit shakes too much on spin, inspected unit, drum, spring and shocks are fine, the unit is uneven, so i level it and now the unit is working"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/22/2022
installed new hinges / silicone. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near New Windsor, MD 21776
Marc M.
Job Details:
11/22/2022
"wrong deli drawer shipped for repair. due to severed and corroded wires in the deli drawer inner door harness the door will be neccessary for repair. will be ordering door W10815669, left side deli drawer.; ordrng 1 W10815669 (deli drawer (left hand))"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brentwood, MD 20722
Shawn D.
Job Details:
11/22/2022
arrived cx thought unit ws in warrenty so infomred on the pricing and cant go through with the dianoses today will call back when ready
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Upper Marlboro, MD 20774
David J.
Job Details:
11/22/2022
CX complaint unit not cooling waiting for customer to arrive after calling office. Once customer arrived. He had stated hes just gonna go buy a new unit because of the holiday. CX cancel appointment.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/22/2022
came out to resolve the issue with the unit. disassembled the unit as needed. repalced all parts and tested operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Richmond, VA 23224
Joseph D.
Job Details:
11/22/2022
unt with locked up compressor must replace compressor and possible component with leak; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier) and 1 WPW10321158 (evaporator) and 1 4387444 (evap kit)
We serviced a
MAYTAG DISHWASHER
Model MDD8000AWS2
Near Washington, DC 20017
Mitchell H.
Job Details:
11/22/2022
cx complaint unit is not draining.. inspected and confirmed. drain pump is humming like its OL. informed cx of pricing on replacement and she just wanted to do service call. cleared water out of tub for her and collected service call. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/22/2022
"installed fc fan, job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Severna Park, MD 21146
Andrew H.
Job Details:
11/22/2022
"Cx complaint is the unit is not powering on. Replaced UI, unit is now working properly."
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Lanham, MD 20706
Shawn D.
Job Details:
11/22/2022
cx complaint unit never heated after repair. inspted unit confirmed no heat good outlet power unit is kind loud. pulled unit apart to find the red wire to thermister was not plugged in. so plugged in then tried adjusting unit multible times and did get it to sound better now. it looks like blower wheel wobbles and iis vibratiing alot so added pads to the blower wheel cover and does sound better. dont cx to run and if its bothering her we can try to replace the motor and blower wheel to see if helps. cx is going to use unit and see how it goes. adding parts to tcket incase she calls back; ordrng 1 WPW10349492 (blower wheel) and 1 W11094983 (motor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Potomac, MD 20854
Julian H.
Job Details:
11/22/2022
CX complaint about unit not going to final drain spin put unit on test mode found error F0E5 overload put unit on factory test calibration then tested unit on a normal cycle deep fill & found an issue with water valve no bringing water just buzzing need part CX PIF; ordrng 1 W11220230 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Wrong mod/ser #, wrong parts ordered. Corrected mod/ser# and reordering correct parts.; ordrng 1 W11460908 (console) and 1 W11460962 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near West River, MD 20778
David J.
Job Details:
11/22/2022
"CX complaint unit makes a squeaking noise When opening and closing. Inspected unit and found where marks on door hinges the door rides on, and no lubrication. Ordering parts for return visit as well as silicone lubricant to make sure this job is complete on next visit. Also wanted to note customer stated that the water and ice dispenser sometimes does not work. I did not see this to be the problem, but the customer wanted it to be noted. Will return one parts arrive.; ordrng 1 WPW10257203 (Door cam) and 1 WPW10257201 (Door cam) and 1 W11037957 (Bracket) and 1 W11292872 (Door hinge) and 1 W11311687 (Cam door) and 1 W11409290 (Top door hinge) and 1 WP99003172 (Silicone lub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Richmond, VA 23294
Jonathon C.
Job Details:
11/22/2022
"cx complaint, strike broken. replaced strike, tested unit, unit working job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Herndon, VA 20171
Richard B.
Job Details:
11/22/2022
"CX stated whirlpool bought out fridge , Job completed, RB"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV5
Near Port Deposit, MD 21904
Alexander W.
Job Details:
11/22/2022
Cx stated unit popped and smoke poured out vent inspected tested and verified cx complaint found Diode defective caused cap and mag defective as well. Order cap mag and Diane Cannot resched at this time due to SO parts. ; ordrng 1 W10754299 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Petersburg, VA 23805
Chris B.
Job Details:
11/22/2022
Replaced evap fan tested unit working as designed
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS
Near Reston, VA 20190
Richard B.
Job Details:
11/22/2022
"CX complant. Right side dosent work. Prior diagnosis found unit needs Power module, Installed power module and reassembled and all burners work besides RR. Reorderingg power module , UI and RR burner , Further work needed, RB; ordrng 1 w10857232 (module) and 1 WPW10396549 (hot plate) and 1 WPW10396615 (ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Baltimore, MD 21209
Keith H.
Job Details:
11/22/2022
repalced heater per service bullentin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lititz, PA 17543
Justin L.
Job Details:
11/22/2022
Cx complaint unit leaking. Was able to access unit and found when icemaker calls for water the unit leaks at the fitting. Ordering fitting and setting return for Thur 12/1/22; ordrng 1 WP2300868 (fitting) and 1 WPW10277958 (fitting)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS
Near North East, MD 21901
Alexander W.
Job Details:
11/22/2022
Cx stated lower trim panel bent. Inspected tested and verified cx complaint found lower vent trim defective causing lower oven door to not open properly. Adjusted lower trim but still interfering with lower oven door ordering lower vent trim. Cannot reached due to SO part. ; ordrng 1 W11598202 (Vent lower)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed control panel and new door due to defcts in chroem
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Abingdon, MD 21009
Neil H.
Job Details:
11/22/2022
REPLACED THE HEATER PER SP UNIT CHECKED GOOD.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/22/2022
"cx complaint of unit not working,chedked unit to find the following eror codes F7E1,found that the splutch nut had backed off of shaft of grear case and damaged belt,reseated and tighen splutch down and replaced belt tested and claibrated unti works as designed; ordrng 1 W11239857 (belt CA / VA), used 1 w11239857 (Belt CA / VA) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Rockville, MD 20851
Roberto I.
Job Details:
11/22/2022
Replaced outer door. Unit good to go
We serviced a
KITCHENAID OVEN
Model KSIB900ESS1
Near Crofton, MD 21114
Alexander D.
Job Details:
11/22/2022
replaced bake element. tested unit. unit finished preheating to 400. unit is now working properly
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Sandy Hook, VA 23153
Jerod R.
Job Details:
11/22/2022
replace ordered control and tested unit is now fully functional
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24HM01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/22/2022
"instalkled console , tested unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Wrong mod/ser #, wrong parts ordered. Corrected mod/ser# and reordering correct parts.; ordrng 1 W11460908 (console) and 1 W11460962 (UI)"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Rockville, MD 20854
Roberto I.
Job Details:
11/22/2022
"Cx complaint oven not turning on, gasket on upper oven out of place.Confirmed gasket out of place on ghe bottom, found 3 clips out from the holes. Properly re-installed gasket. Confirmed no display. No dc voltage sent to the console. Powwer supply ok but no neutral to both J8 on the appliance managers. connected temporarily the neutral to the ground, the oven turned on. Cx needs an electrician to solve the neutral issue."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Severna Park, MD 21146
Andrew H.
Job Details:
11/22/2022
"Cx complaint is the unit is not powering on. Replaced UI, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/22/2022
came out to resolve the issue. disassembled the unit as needed. replaced the part and then tested operartion. ice now making it into the cups. cx agreed.
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Newark, DE 19713
Andrew W.
Job Details:
11/22/2022
"Cx complaint is dryer no operation. tested and verified complaint. found the unit has heavy lint and dust build up and in need of a dryer repair kit. door switch is defective and sometimes registers as open and closed. tried jumping the door switch to test and the unit was still not operational. power is going to the control but not leaving the control. unit needs control, door switch, and dryer repair kit. quoted cx and cx wants to think about it. cx paid $120 service call by cc. cannot reschedule at this time; ordrng 1 WP3406107 (switch-dor) and 1 4392065 (dryer repair kit) and 1 WPW10476828 (cntrl-elec)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
"cx complaint unit leaking, checked unit found f8E1 long fill code, F0E2 suds, hot water turned off to unit, found leak at bellow, and dispenser,; ordrng 1 W11524105 (dispenser) and 1 W11314648 (bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Odenton, MD 21113
Israel R.
Job Details:
11/22/2022
Customer complaint unit is not making ice and tested. Unit is getting 120 to the ice maker but is not harvesting. I qutoed and repalce ice maker unit is back to normal oiperations. Collected in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed new door panel to dishwasher
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Springfield, VA 22151
Lloyd B.
Job Details:
11/22/2022
"Cx complained of no lights. Inspected the unit and found a few lights are out and according to pointer w11606409, all 12 led's need to be placed.; ordrng 4 W11632139 (leds)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Harrisonburg, VA 22802
Danny R.
Job Details:
11/22/2022
made icemaker cycle and it never fully ran or send water will need icemaker and vavle; ordrng 1 W11546935 (icemaker) and 1 W11546685 (water vavle)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGB06
Near Martinsburg, WV 25403
Ricky E.
Job Details:
11/22/2022
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed control panel and new door due to defcts in chroem
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Ocean City, MD 21842
Michael E.
Job Details:
11/22/2022
CX complaint: no bake or broil and burning smell. Tested and verified complaint. I found the main harness red wires connected to term block overheated. The thicker red wire is burnt too far up to be able to use the connectors. Ordering main harness and terminal block. Cannot reschedule due to SO part; ordrng 1 WPW10245259 (block-term) and 1 W11553447 (main harness)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Mechanicsville, MD 20659
Shane B.
Job Details:
11/22/2022
"cx complaint is the lid not unlocking and drain pump running. cx unplugged unit, pryed the door open and now it wont run. i went into diagnostics but screen was blank, nothing at all on display and every button was an invalid beep. outlet wired properly, 122vac at board. LED on board flashing. unit now goes into diagnostics. found F9E1, F1E2, F7E8. cleared codes, no componants will run. tried unplugging drain pump and lid latch but still cant run valves or anything. drain pump reads 19.1ohms, in spec. motor windings 8.4ohms on each, in spec. techsheet advises replacing control board. documented with techline. they had me check voltage to the drain pump, no voltage. advised replacing board and lid lock. SR#7735106375. quoted cx. he paid service call and is going to call whirlpool.; ordrng 1 W11419171 (control board) and 1 W11394572 (lid lock)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Ashburn, VA 20147
Ken M.
Job Details:
11/22/2022
Customer complaint is that the unit squeaks when the turntable is turning. Unit tested and issue confirmed. One of the wheel on the turntable was locking up and causing the squeaking. Ring replaced and unit retested. Unit is working properly. Old part left with customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Norfolk, VA 23502
Zachery R.
Job Details:
11/22/2022
cx complaint defective tub. verified issue. ordering tub to complete repair.; ordrng 1 W11513977 (tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Baltimore, MD 21209
Keith H.
Job Details:
11/22/2022
cx complaint is water leaks at bottom and theres a delay in the open close door . found it leaking from john fitting at bottom also verified the delay in door ordeirn new door swtich and ui; ordrng 1 W11396033 (switch) and 1 W11130216 (ui) and 1 WP4373559 (fitting)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chesapeake Beach, MD 20732
Shane B.
Job Details:
11/22/2022
replaced heater and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bethany Beach, DE 19930
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool. Tested and verified complaint. Compressor not running. Run windings are 10, 6 and 5. 120vac into start device. Not even trying to start. Ordering start device and capacitor. Cannot reschedule due to NW part.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Lovettsville, VA 20180
Ricky E.
Job Details:
11/22/2022
"the customer was still nasty on the day of service... the customer had requsted a new company, and was nasty about payment"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Suffolk, VA 23434
Anthony D.
Job Details:
11/22/2022
replaced led module as per s191 tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Charlotte Hall, MD 20622
Shane B.
Job Details:
11/22/2022
cx complaint is the unit not making ice. cx said he hears IM cycling but it never dumps anything. water dispensor works. temps set to recomended. i was about to start checking temps when the wife came down stairs and said they have a warrenty from lowes. i explained that we were not sent any warrenty info. they said they would contact lowes and have a ticket sent in.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Selbyville, DE 19975
Michael E.
Job Details:
11/22/2022
CX complaint: grinding sound. Tested and verified complaint. I found the sound is the gearcaser and it is leaking oikl on the cam. Ordering gearcase and marking cam for return visit. 2 count needed. Schedukled repair visit for 11/30 AM; ordrng 1 W11454372 (gearcase)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Richmond, VA 23234
Joseph D.
Job Details:
11/22/2022
"cx complaint that unit will not start, -confirmed complaint, 5-12 vdc to console yet no response, replaced and unit now starting properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Gainesville, VA 20155
Demonte S.
Job Details:
11/22/2022
"Inspected the unit. Found that the cx is saying that there clothes are getting stretched out. I then checked the agitator to the unit, there are rough spots on an agitator. Ran a micro fiber towel on the agitator. The towel is getting snagged. Unit will need new agitator. (CX is running everything on the normal cycle. I advised the Cx to run delicates on delicate, sheets on sheets. To see if this helps.); rqstng P&A on 1 WP3951744 (Whirlpool Washer Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Lancaster, PA 17601
Justin L.
Job Details:
11/22/2022
Cx complaint not dispensing ice or water. Was able to access unit and found frozen reservoir. Was able to clear and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Richmond, VA 23231
Joseph D.
Job Details:
11/22/2022
"found unit with blockage in exhaust vent, reset and confirmed air flow, adjusted vent, unit now working properly. tco and coil check good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558VEW2
Near Arlington, VA 22206
Eric W.
Job Details:
11/22/2022
cx complaint is rf is not cooling when opening up frige cx had alots of food bags covering the damper door once we moved the food out of the way the unit started to cool
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Roanoke, VA 24012
Kyle A.
Job Details:
11/22/2022
Infinit switch for right rear burner has its shaft broken off.ordering switch.; ordrng 1 3148951 (Inf switch)
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Newark, DE 19713
Andrew W.
Job Details:
11/22/2022
Cx complaint is unit not making ice. inspected and verified complaint. tested ice maker and ice maker had no function. tested water and unit has water flow. unit needs new ice maker. quoted cx and cx did not want to proceed and did not want to pay the service call. contacted the office and cx finally paid sc by cc. saved quote in ticket. cannot reschedule at this time.; ordrng 1 WPW10251076 (icemaker) and 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Sterling, VA 20166
Richard B.
Job Details:
11/22/2022
"CX complant. Not cold , Inspected unit and found iced over evap , Removed all ice with steam gun , Found evap harness not connected to defrost heater. Connected defrost heater but will need harness, Installed new thermister and zip tied to line. Further work needed, RB; ordrng 1 W11581973 (harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Ocean Pines, MD 21811
Michael E.
Job Details:
11/22/2022
CX complaint: unsure if filling properly. Tested and verified complaint. I found it is filling to appropriate level in auto and in deep fill. No error codes and unit does get through diagnostic without difficulty. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Middletown, PA 17057
Fred G.
Job Details:
11/22/2022
cx complaint unit has condisation on left side of RC. inspected unit and found gap in door gasket. was able to heat gasket up to get it to seal to body of unit. found unit now checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Salisbury, MD 21804
Michael E.
Job Details:
11/22/2022
"CX complaint: not heating. Tested and verified complaint. I found the high limit thermostat had no continuity. I replaced it, tested unit and found it is heating but unit failed the air flow test in the red. I informed CX of my findings. Unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20003
Samuel R.
Job Details:
11/22/2022
replaced parts and unit is now working properly
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Huntingtown, MD 20639
Shane B.
Job Details:
11/22/2022
"cx complaint is the unit not powering on. cx said it was running for hours and when she opened the door it was not hot, towels were wet. cx turned unit off and it will not turn back on. terminal block has 242vac and LED on control is flashing. unit will not go into diagnosic mode. UI is getting 13vdc but will not power on. plug doesnt seem to clip in solidly. unit will need a new UI. all fuses are good. element is good. schedule when part is available.; ordrng 1 W11378949 (user interface)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Herndon, VA 20171
Richard B.
Job Details:
11/22/2022
"CX stated whirlpool bought out fridge , Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aberdeen, MD 21001
Neil H.
Job Details:
11/22/2022
CX COMPLAINT NOT COOLING PROPERLY FOUND THE HEATER NOT CONNECTED ON BROWN WIRE FROM COMING OUT OF CONNECTOR TEMP FIXED NEW HARNESS NEEDED; ordrng 1 W11581973 (HARNS-WIRE)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
cx complaint oven not working - checked unit found F1E0 (internal board failure) - verify L1/L2/N to control - contol not operating - exparts; ordrng 1 W11528352 (control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Annapolis, MD 21403
Andrew H.
Job Details:
11/22/2022
"Cx complaint is unit is not drying the dishes. No rinse aid in dispenser. Found error codes 7-1 (no heat). Put unit into test mode. Checked heating relay at connector P4-3 and P4-4, measured 9.5 ohms which is in spec, no voltage when heating circuit should be on in test mode. Found burnt connection on board at heating relay. Ordered control board W10479763. Left message for landlord to collect payment, scheduled return visit for Monday 12/12.; ordrng 1 W10479763 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Roanoke, VA 24012
Kyle A.
Job Details:
11/22/2022
Installed part and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Dunkirk, MD 20754
David J.
Job Details:
11/22/2022
CX complaint door lid latch striker head broke. CX had purchased a striker on their own and needed to be installed. Removed old striker and replace with new one tested unit and made sure it locked. Unit is now working as designed job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Spotsylvania Courthouse, VA 22551
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found water valve making loud rumbling noises while filling removed and replaced tested unit now functions normally
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS00
Near Crozier, VA 23039
Jerod R.
Job Details:
11/22/2022
"tested unit found unit has bad condenser fan motor , which is not cooling coil to help with heat dispurtion ordered new fan motor, unit still with in 3 yr warranty; ordrng 2 W11387394 (fan)s"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWP0
Near Upper Marlboro, MD 20772
David J.
Job Details:
11/22/2022
"CX complaint unit will not wash dishes. Inspected unit and found no water going into unit to start washing. Put a few cups of water in dishwasher and sump ran correctly with no leaks. Checked voltage at inlet valve and had nothing. Remove front door skin and found brown wires to have come apart. Unit will need a new harness to properly fix. Patched harness, temporary until customer decides what they want to do. Unit is now working and washing dishes."
We serviced a
KITCHENAID FREEZER
Model KRFF300ESS01
Near North Bethesda, MD 20852
Roberto I.
Job Details:
11/22/2022
"CX complaint water leak in the freezer.Inspected unit and tested icemaker, found a leak from the water inlet tube. Ordering inlet tube WPW10601149 and 2 screws WP488729. Return visit 12/1/22; ordrng 2 WP488729 (screws)s and 1 WPW10601149 (inlet tube)"
We serviced a
JENNAIR MICROWAVE
Model JMW2430DS00
Near Ashburn, VA 20147
Ken M.
Job Details:
11/22/2022
"Customer thought we were associated with Bray & Scarff and were coming out to replace the console today, states that a Bray & Scarff tech was just out last week and ordered the console. Appointment canceled."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Prince George, VA 23875
Chris B.
Job Details:
11/22/2022
Replaced terminal block and power wire tested unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Joppatowne, MD 21085
Neil H.
Job Details:
11/22/2022
CX COMPLAINT UNIT NOT TUMBLING FOUND MOTOR FAULTY NEW MOTOR AND BLOWER NEEDED; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/22/2022
"cx complaint of unit not making ice and leds out in frezer, and center bar too hot,checked unit to find that the wires in door to be broken,also found led in freezer to fail,also found reason why the mulion bar was hot as the coils underneath needed to be cleaned ordering parts needed for repairs as well; ordrng 1 LW10755680 (dor-fip) and 1 W11226500 (Refrigerator LED Light)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Martinsburg, WV 25405
Ricky E.
Job Details:
11/22/2022
"door shipped incorrect.. the units im fill line heater has a broken wire... need parts..; rqstng P&A on 1 W10815669 (dor-fip ss), ordrng 1 W11226501 (heater) and 1 WPW10675033 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Poolesville, MD 20837
Julian H.
Job Details:
11/22/2022
CX complaint about top oven bake dont heat put a cycle on ignitor not responding found no resistance on ignitor replaced with preid tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Franklin, VA 23851
Zachery R.
Job Details:
11/22/2022
"replaced acu, tested, unit working as designed. secured acu in bin"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Charles Town, WV 25414
Ezra M.
Job Details:
11/22/2022
"unit freezing, control panel not responding. replaced control panel and control."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Centreville, VA 20120
Richard B.
Job Details:
11/22/2022
"CX complant. Lights not working .Prior diagnosis forund unitm needs harness. Installed harness and tested unit ; Lights working as dsigned, Job completed, RB"
We serviced a
WHIRLPOOL RANGE
Model G7CE3655
Near Vienna, VA 22182
Richard B.
Job Details:
11/22/2022
"CX complant, Cooktop not working , Prior diagnosis found cooktop needs RR switch. Found wrong switch was ordered. Told CX about issue and with additional cost of other switch CX will call and decide what he wants to do . Either pay difference or get refund of other switch and taxes or pay additional difference of switches and additional taxes and labor to repair. RB; ordrng 1 W10337590 (switch 215.86)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra, PA 17078
Justin L.
Job Details:
11/22/2022
As per previous visit was able to access unit and replace part. Calibrated and tested unit now operates as designed no further work needed
We serviced a
KITCHENAID OVEN
Model KSIB900ESS1
Near Crofton, MD 21114
Alexander D.
Job Details:
11/22/2022
replaced bake element. tested unit. unit finished preheating to 400. unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW4
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/22/2022
Unit would not go through diagnostic and capacitor isnt reading anything. Ordering control and capacitor.; ordrng 1 W11428524 (Capacitor) and 1 W11577997 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, PA 17408
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit doesn't agitate. Entered into diag and found no error codes. Ran auto test and after drain, the unit would hum while attempting agitate and spin. Inspected underneath and found capacitor leaking dielectric. Replaced capacitor using vanstock W11395618, ran auto test and unit completed test without any further issues. Unit checks good.; used 1 W11395618 (capacitor-BM-VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains that the unit not washing dishes no more, inspected unit, motor makes a clicking noise, connection cks ok, faulty motor, replaced sump motor assy, i ran normal cycle and unit working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lititz, PA 17543
Justin L.
Job Details:
11/22/2022
Cx complaint unit leaking. Was able to access unit and found when icemaker calls for water the unit leaks at the fitting. Ordering fitting and setting return for Thur 12/1/22; ordrng 1 WP2300868 (fitting) and 1 WPW10277958 (fitting)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed new door panel to dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Richmond, VA 23222
Jonathon C.
Job Details:
11/22/2022
"replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Havre de Grace, MD 21078
Neil H.
Job Details:
11/22/2022
CX COMPLAINT THE LF ELEMENT NOT WORKING FOUND THE OUTTER ELEMENT WORKS BUT INNER PART NOT NEW ELEMENT AND SWITCH NEEDED; ordrng 1 W11517959 (Whirlpool Range Surface Element) and 1 W11171119 (elmnt-surf) and 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WP3149400 (Whirlpool Range Surface Burner Infinite Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, VA 23832
John P.
Job Details:
11/22/2022
"CX complaint unit not drying dishes, checked unit found wire not seated on heating element seated wire tested working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Harrisonburg, VA 22802
Danny R.
Job Details:
11/22/2022
made icemaker cycle and it never fully ran or send water will need icemaker and vavle; ordrng 1 W11546935 (icemaker) and 1 W11546685 (water vavle)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Smyrna, DE 19977
Andrew W.
Job Details:
11/22/2022
"Per prior diagnosis, replaced strike. tested and unit is now working as designed. job complete"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Stephenson, VA 22656
Daniel J.
Job Details:
11/22/2022
installed control panel and new door due to defcts in chroem
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Annapolis, MD 21401
Andrew H.
Job Details:
11/22/2022
"Cx stated yesterday unit completely shut down with clothes and water in tub, drained water. Replaced control, pulled out unit, found pump harness wires came out of drain pump connector. Replaced harness, unit is functioning properly."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Roanoke, VA 24012
Kyle A.
Job Details:
11/22/2022
"Cx complaint of damaged terminal. Did confirm and replaced terminal and unit is now as designed; ordrng 1 279320 (Terminal kit), used 1 279320 (Terminal kit) from stock"