We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Silver Spring, MD 20906
Roberto I.
Job Details:
11/22/2022
Replaced parts and ran a 350F bake cycle. The unit preheated and worked as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Silver Spring, MD 20906
Roberto I.
Job Details:
11/22/2022
Replaced parts and ran a 350F bake cycle. The unit preheated and worked as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Carlisle, PA 17013
Fred G.
Job Details:
11/22/2022
"i was able to access unit and replace the drive motor, drive belt and splutch as per previous visit. tested unit and found unit now checks good. nd"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Burke, VA 22015
Christian C.
Job Details:
11/22/2022
Cx complaint whenever they use normal cycle unit runs for hours. Other cycles are fine. Cx said unit would spin until unit was turned off. Inspected unit no errors. Ran through diagnostic cycle. No issues. Service pointer-W11624962. Called techline. Advised to replace acu. Installed control. Tested unit. Recalibrated unit. Unit is working as designed. Called safety.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Middletown, PA 17057
Fred G.
Job Details:
11/22/2022
cx complaint unit has condisation on left side of RC. inspected unit and found gap in door gasket. was able to heat gasket up to get it to seal to body of unit. found unit now checks good.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV5
Near Port Deposit, MD 21904
Alexander W.
Job Details:
11/22/2022
Cx stated unit popped and smoke poured out vent inspected tested and verified cx complaint found Diode defective caused cap and mag defective as well. Order cap mag and Diane Cannot resched at this time due to SO parts. ; ordrng 1 W10754299 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Silver Spring, MD 20901
Dustin F.
Job Details:
11/22/2022
"Replaced Drain pump, control, and clutch per previous tech. Calibrated then tested unit, after testing confirmed no leaks present. unit now working as intended."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Abingdon, MD 21009
Neil H.
Job Details:
11/22/2022
REPLACED THE HEATER PER SP UNIT CHECKED GOOD.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Woodbridge, VA 22193
Demonte S.
Job Details:
11/22/2022
There is no room. This will need two technicians to install the Control Board. Please see Sd Pictures. Talked with office about this issue. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Suffolk, VA 23433
Anthony D.
Job Details:
11/22/2022
replaced filter housing and diffuser tested unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Towson, MD 21204
Keith H.
Job Details:
11/22/2022
repair lights issue..unable to do extension because dont have mylar kit; ordrng 2 W11171640 (shim-hinge)s
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Richmond, VA 23227
Jonathon C.
Job Details:
11/22/2022
maintance guys unable to locate unit. told them to resched when unit is found.
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Richmond, VA 23227
Jonathon C.
Job Details:
11/22/2022
maintance guys unable to locate unit. told them to resched when unit is found.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chesapeake Beach, MD 20732
Shane B.
Job Details:
11/22/2022
replaced heater and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/22/2022
Cx denied service stated u it is still within warra.ty but could provide proof
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Thurmont, MD 21788
Andrew S.
Job Details:
11/22/2022
Cx complaint is that the unit is making a loud squeeling noise when sppinning and wobbles as well. Upon arrival I found no error codes. I then ran the high speed spin and found that the noise is coming from the belt slipping on the splutch. I also found that the basket wobbles during the spin as well. I found that the gearcase has play in it up and down. I am ordering the gear case repair and a 2 call count. Will use the belt and splutch on return. I was able to set the return for Tuesday 12/6 AM preference.; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Roanoke, VA 24012
Kyle A.
Job Details:
11/22/2022
Installed part and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Chesapeake, VA 23320
Zachery R.
Job Details:
11/22/2022
"cx complaint unit not completing cycles, checked unit, no faults presnt, calibrated and tested, unit working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Ocean City, MD 21842
Michael E.
Job Details:
11/22/2022
CX complaint: no bake or broil and burning smell. Tested and verified complaint. I found the main harness red wires connected to term block overheated. The thicker red wire is burnt too far up to be able to use the connectors. Ordering main harness and terminal block. Cannot reschedule due to SO part; ordrng 1 WPW10245259 (block-term) and 1 W11553447 (main harness)
We serviced a
KITCHENAID ICE MAKER
Model KUID308HPS00
Near ,
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found unit overfilling the bin removed and replaced the bin sensor charged 311.92 cx paid in full by CC
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Laurel, MD 20707
Dustin F.
Job Details:
11/22/2022
"Upon Arrival, CX stated the unit was now working and they have no issues with it. Left her a TY card with our number just in case."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Falls Church, VA 22042
Lloyd B.
Job Details:
11/22/2022
Cx complained the unit leaked. Inspected the unit and found a crack in the spray arm. Installed arm and tested and it no longer leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Potomac, MD 20854
Julian H.
Job Details:
11/22/2022
replaced control that whirlpool send to CX sending the one we order back also replace valve tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Richmond, VA 23224
Joseph D.
Job Details:
11/22/2022
unt with locked up compressor must replace compressor and possible component with leak; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier) and 1 WPW10321158 (evaporator) and 1 4387444 (evap kit)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Gambrills, MD 21054
Israel R.
Job Details:
11/22/2022
Customer compliant unit is leaking. I tested the unit and i could not see the the unit leaking as the custoemr described. But i can see wet under the load and go bin. ANd water marks coming down the dispen ser and gasket but the gaket is full of dog or cat hair. I clear the cood and gasket and i could not ge the unit to leak. The display is not displaying correctly. The unit is displayhing 7:29 for quick cycle. And the numbers are all mess up can even read the time. ORdering dispenser and UI. GAsket is sealing is just a lot of haid in it.; ordrng 1 W11524105 (Dispenser) and 1 W11324037 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Smyrna, DE 19977
Andrew W.
Job Details:
11/22/2022
"Per prior diagnosis, replaced strike. tested and unit is now working as designed. job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Upper Marlboro, MD 20774
Shawn D.
Job Details:
11/22/2022
"cx complaint unit not working, inspected unit and is working fine at this time. ran srvice cycle and unit is rattling, found motor screw loose. tighten screw and tested and now soundsgood. unit is good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, VA 23832
John P.
Job Details:
11/22/2022
"CX complaint unit not drying dishes, checked unit found wire not seated on heating element seated wire tested working as designed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near South Mills, NC 27976
Branden R.
Job Details:
11/22/2022
came out to replace parts on unit disassembled and replaced all parts needed tested unit is running as designed .
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Ruckersville, VA 22968
Eric F.
Job Details:
11/22/2022
"Confirmed cx complaint drum banging around when spinning/agitating. Found suspension unseated from front left cabinet. Reseated suspension, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/22/2022
"Installed clip, tested unit. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rockville, MD 20850
Julian H.
Job Details:
11/22/2022
CX complaint about unit stopped cooling after a big sound then doing a clicking sound constantly confirmed both unit not cooling well RC 56* FC 23* frost formation on FC's evap put unit on test 38 to a forced defrost I was able to hear heater sizzling but I heard a constantly clanking sound from solenoid plug unit to my watt meter & ran test 4 changing up to 7 watts when unit changes speed on compressor then unplugged unit & check resistance on rkv solenoid got 48oh in all of them but giving me a higher resistance on both right windings b4 gets there issue with control board rkv valve & defrost/fan asm CX DONT WANT TO PROCEED WANT TO CALL KA TO SEE IF THEY HELP documented 7735040331; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11429989 (rkv solenoid)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW
Near Riva, MD 21140
Andrew H.
Job Details:
11/22/2022
"Replaced dishwasher vent, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Selbyville, DE 19975
Michael E.
Job Details:
11/22/2022
CX complaint: grinding sound. Tested and verified complaint. I found the sound is the gearcaser and it is leaking oikl on the cam. Ordering gearcase and marking cam for return visit. 2 count needed. Schedukled repair visit for 11/30 AM; ordrng 1 W11454372 (gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/22/2022
"CX Concern the unit giving f6e1 and f3e0 code. unit getting 120/120/240vac at terminal . both bake and element at 23ohms and 19ohms .. at roon temp, the temp sensor was 1070ohms.. getting 2.4vdc.. unit needs control .. called pwh, part is fbo.. left qoute w/ cx.. i did clear error and tested unit .. unit heated to 350 and was cycling .. IF CX CALLS BACK W11528249 CONTROL NEEDED"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charles Town, WV 25414
Ezra M.
Job Details:
11/22/2022
"unit not operating. found lower wire harness failed at drain pump. ordering lower harness, will use drain pump on return if needed.; ordrng 1 W11643701 (lower wire harness)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Newport News, VA 23608
Justin W.
Job Details:
11/22/2022
arrived to find cx unable to supply reciept putting unit in warranty. advised i would have to charge to look. cx cancelled appointment. cx to reach out to contruction for reciept or to reach out to whirlpool for authorization.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lititz, PA 17543
Justin L.
Job Details:
11/22/2022
Cx complaint unit making noise during spin. Was able to access unit and found pulley nut backed off causing teeth to grind and premature wear on the belt. Was able to replace parts with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lititz, PA 17543
Justin L.
Job Details:
11/22/2022
Cx complaint unit making noise during spin. Was able to access unit and found pulley nut backed off causing teeth to grind and premature wear on the belt. Was able to replace parts with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lititz, PA 17543
Justin L.
Job Details:
11/22/2022
Cx complaint unit making noise during spin. Was able to access unit and found pulley nut backed off causing teeth to grind and premature wear on the belt. Was able to replace parts with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Richmond, VA 23226
Jonathon C.
Job Details:
11/22/2022
"cx complaint, door warped. replaced door per prior diag. reported job to tech line as requested. job is complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Montclair, VA 22025
Carl R.
Job Details:
11/22/2022
"Cx complaint is Water not filling to appropriate height level when in auto sense or deep wash (out of even after recent monthly clean wash. Fills to basically same level both times not even enough to spread detergent around. Only fills all the way up when on clean wash. Filling water to appropriate level When water is filling. Called tech support to verify proper water level. No fault codes found in unit. Put soil on heavy, water level on deep fill. And set to bulky. , unit filled like it should. No problems found. Unit working properly.."
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS00
Near Crozier, VA 23039
Jerod R.
Job Details:
11/22/2022
"tested unit found unit has bad condenser fan motor , which is not cooling coil to help with heat dispurtion ordered new fan motor, unit still with in 3 yr warranty; ordrng 2 W11387394 (fan)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/22/2022
Cx denied service stated u it is still within warra.ty but could provide proof
We serviced a
WHIRLPOOL FREEZER
Model Kfcs22evms8
Near Warrenton, VA 20187
Carl R.
Job Details:
11/22/2022
"Cx complaint is, Fresh food is freezing and ice is melti. ng and refreezing Fresh food and freezer Always. Inspected unit and unitvis working properly. Temp Rc 40 actual is 36. Food in front of baffle. Freeze is keeping food frozen. Unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, VA 23233
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit removed and replaced the thermistor and dampner tested unit now functions normally melted off remaining ice
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS
Near North East, MD 21901
Alexander W.
Job Details:
11/22/2022
Cx stated lower trim panel bent. Inspected tested and verified cx complaint found lower vent trim defective causing lower oven door to not open properly. Adjusted lower trim but still interfering with lower oven door ordering lower vent trim. Cannot reached due to SO part. ; ordrng 1 W11598202 (Vent lower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Woodstock, VA 22664
Danny R.
Job Details:
11/22/2022
unit will need sealed sytem its not cooling; ordrng 1 W11547313 (compressor) and 1 W11504431 (fitting) and 1 W11506621 (fittinfg) and 1 W11506635 (coupler) and 1 W11504445 (fitting) and 1 W11504447 (fitting)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Reva, VA 22735
Robert W.
Job Details:
11/22/2022
Replaced pulley kit unit tested Unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, VA 23238
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice bin container tested unit now functions normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, VA 23238
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice bin container tested unit now functions normally.
We serviced a
WHIRLPOOL COOKTOP
Model KECD807XBL01
Near Milford, DE 19963
Andrew W.
Job Details:
11/22/2022
"Per prior diagnosis, replaced burner element and switch. tested and unit is working as designed. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Crownsville, MD 21032
Alexander D.
Job Details:
11/22/2022
"cx complaint buttons intermittently unresponsive and poor wash performance. inspected unit and verified complaint. replaced console and all buttons responding good now. ran diagnostics, only had f2e1 and f5e1 errors stored, both from console issues. ran test cycle, have good wash pressure at this time and unit is heating. found cx using palmolive liquid detergent that doesnt say its he. recommended switching detergent to cascade pods and using hi temp wash to get water temp up. advised cx to call back if still poor wash performance after"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Salunga-Landisville, PA 17538
Justin L.
Job Details:
11/22/2022
cx complaint unit dripping after use. was able to access unit discovered dual water valve to be leaking from both dispenser and fill tube for icemaker causing the unit to leak after use. ordered water valve and setting return Wed 11/30/22 will need ice cleaned on return visit; ordrng 1 W11546685 (dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Franklin, VA 23851
Zachery R.
Job Details:
11/22/2022
"replaced acu, tested, unit working as designed. secured acu in bin"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Richmond, VA 23220
Joseph D.
Job Details:
11/22/2022
"replaced leaking motor, unit now working properly without leaks.."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Havre de Grace, MD 21078
Neil H.
Job Details:
11/22/2022
CX COMPLAINT THE LF ELEMENT NOT WORKING FOUND THE OUTTER ELEMENT WORKS BUT INNER PART NOT NEW ELEMENT AND SWITCH NEEDED; ordrng 1 W11517959 (Whirlpool Range Surface Element) and 1 W11171119 (elmnt-surf) and 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WP3149400 (Whirlpool Range Surface Burner Infinite Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Laurel, MD 20708
Dustin F.
Job Details:
11/22/2022
"CX complaint: Unit not coolingInspected unit, found overfrosting in FC in evap. confirmed connections were good then put unit in test mode to test evap fan. Evap fan will NOT come on and is getting voltage. Quoted CX for evap fan motor, CX does NOT want to repair. charged CX $120.00 service fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hampton, VA 23666
Lucas R.
Job Details:
11/22/2022
"cx complaint unit not cooling, checked unit found evap covered in ice, defrost thermistor reading open in diagnostics, ohmed thermistors from control, p8 pk/pk / P5 tan/tan 7.25k ohm - P5 gy/gy 3.7k ohms, 35k ohms at thermistor, activated heater, did not energize, found br wire unseated from heater, reseated wire activated heater, heater checked good last appt.hawed evap called techline spoke wiith drew sr7735114794, advised defrost logic was in u.i, 11 at tribles ordering u.i,; ordrng 1 W11518204 (user interface)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/22/2022
"CX Concern the unit giving f6e1 and f3e0 code. unit getting 120/120/240vac at terminal . both bake and element at 23ohms and 19ohms .. at roon temp, the temp sensor was 1070ohms.. getting 2.4vdc.. unit needs control .. called pwh, part is fbo.. left qoute w/ cx.. i did clear error and tested unit .. unit heated to 350 and was cycling .. IF CX CALLS BACK W11528249 CONTROL NEEDED"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/22/2022
"CX Concern the unit giving f6e1 and f3e0 code. unit getting 120/120/240vac at terminal . both bake and element at 23ohms and 19ohms .. at roon temp, the temp sensor was 1070ohms.. getting 2.4vdc.. unit needs control .. called pwh, part is fbo.. left qoute w/ cx.. i did clear error and tested unit .. unit heated to 350 and was cycling .. IF CX CALLS BACK W11528249 CONTROL NEEDED"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Springfield, VA 22151
Christian C.
Job Details:
11/22/2022
Installed actuator. Calibrated unit. Tested unit in auto diagnostics. Rechecked if any errors were stored after test and no errors.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, VA 22554
Robert W.
Job Details:
11/22/2022
CX Complaint is the unit dispenser isnt holding rinse aid. Inspected unti and found the dispenser has failed when rinseaid is add its just pooring out. Replaced and tested unit is woring properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Crofton, MD 21114
Alexander D.
Job Details:
11/22/2022
"installed tub gasket. also opened up door to inspect vent. can see vent outlet gasket looks misaligned but dont see any streaks coming from it. tested unit, no leaks at this time. if cx calls back, send tech with vent(W11416460)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains that the unit not washing dishes no more, inspected unit, motor makes a clicking noise, connection cks ok, faulty motor, replaced sump motor assy, i ran normal cycle and unit working ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Goochland, VA 23063
Jerod R.
Job Details:
11/22/2022
"tested unit found unit had black grease seeping from tub seal ordered gearcase, possible it is broken down rubber from seal; ordrng 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Suffolk, VA 23434
Anthony D.
Job Details:
11/22/2022
cx complaint door fell apart when trying to tighten handle upon arrival door was in pieces reassembled door tested unit working as designed
We serviced a
WHIRLPOOL RANGE
Model GW399LXUQ07
Near Takoma Park, MD 20912
Dustin F.
Job Details:
11/22/2022
"Replaced Control and switch membrane, Tested unit, unit now works as intended."
We serviced a
JENN-AIR OVEN
Model JIS1450DS1
Near Annandale, VA 22003
Christian C.
Job Details:
11/22/2022
Installed bake element and console. Tested unit in bake 350. Bake element heating up. Unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Poolesville, MD 20837
Julian H.
Job Details:
11/22/2022
CX complaint about top oven bake dont heat put a cycle on ignitor not responding found no resistance on ignitor replaced with preid tested & working
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Baltimore, MD 21207
Keith H.
Job Details:
11/22/2022
cx says whpl told them they didnt need a reciept becuase unit is under warranty i dont see any info that supports that... cx will dispute; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/22/2022
cx complaint of unit flickering checked unit to find control board internal failer replaced control tested unit works as designed
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
"cx complaint unit leaking, checked unit found f8E1 long fill code, F0E2 suds, hot water turned off to unit, found leak at bellow, and dispenser,; ordrng 1 W11524105 (dispenser) and 1 W11314648 (bellow)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Reston, VA 20191
Jason A.
Job Details:
11/22/2022
CX complaint DW water leak. Found fill valve split & leaks. Replaced CX supplied part. Ran test wash 2X & start normal cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Reston, VA 20191
Jason A.
Job Details:
11/22/2022
CX complaint DW water leak. Found fill valve split & leaks. Replaced CX supplied part. Ran test wash 2X & start normal cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Reston, VA 20191
Jason A.
Job Details:
11/22/2022
CX complaint DW water leak. Found fill valve split & leaks. Replaced CX supplied part. Ran test wash 2X & start normal cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Norfolk, VA 23504
Carl A.
Job Details:
11/22/2022
"cx complaint of unit not filling and skiping from soak to done ,checked unit to fin no error codes at thsi tme tested unit to find water supply vavles not fully open ,open vavles tested unit works as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Upper Marlboro, MD 20774
Shawn D.
Job Details:
11/22/2022
"cx complaint unit not working, inspected unit and is working fine at this time. ran srvice cycle and unit is rattling, found motor screw loose. tighten screw and tested and now soundsgood. unit is good"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Abbottstown, PA 17301
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit has error code. When arrived found error code F8E0 displayed on console, cooling fan speed low. Attempted to preheat oven at 350 and when unit reached 250 the error code displayed and shut the unit off. During preheat the cooling fan would run but shut off intermittenly. Ordering cooling fan, and set return for Monday 11/28. Office will contact cx with time frame; ordrng 1 W11107275 (cooling fan)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Selbyville, DE 19975
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool both sections. Tested and verified complaint. FC evap had frost accross the top and ball of ice on capilary. Documented both evaps in pics. Both evaps only frost pattern on top coil...RC evap a little better with frost making it to 3rd bend. Called TF and went over findings and evap pics. Ordering compressor, RC evap, coupler and dye drier and 3 count per TF. Cannot reschedule due to SS tech needed; ordrng 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W11506635 (coupler) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Littlestown, PA 17340
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit doesn't spin. Ran unit and found motor running but drum doesn't spin. Accessed motor and found the idler pulley popped off from cabinet. Re-inserted pulley and placed belt back on motor, ran normal cycle and unit now spins and heats. Cx paid $180.00 for service and labor. Unit checks good"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/22/2022
"cx complaint unit leaking, checked unit found f8E1 long fill code, F0E2 suds, hot water turned off to unit, found leak at bellow, and dispenser,; ordrng 1 W11524105 (dispenser) and 1 W11314648 (bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hampton, VA 23669
Lucas R.
Job Details:
11/22/2022
"replaced compressor and drier, pressurized nitrogen to 140 psi, vacuumed 20 min, charged, verrified low pressure at -5 ' hg, unit working as designed.; ordrng 1 876765 (mtg kit LR/VS), used 1 876765 (kit LR/VS) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Potomac, MD 20854
Julian H.
Job Details:
11/22/2022
replaced holder for rf tested all burners & working
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Potomac, MD 20854
Julian H.
Job Details:
11/22/2022
replaced holder for rf tested all burners & working
We serviced a
JENNAIR DISHWASHER
Model JDB9200CWP1
Near Oakton, VA 22124
Jason A.
Job Details:
11/22/2022
CX complaint DW noisey. Replaced drain pump. Ran test wash = 2X completed. Noise level normal. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
JENNAIR DISHWASHER
Model JDB9200CWP1
Near Oakton, VA 22124
Jason A.
Job Details:
11/22/2022
CX complaint DW noisey. Replaced drain pump. Ran test wash = 2X completed. Noise level normal. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
KITCHENAID ICE MAKER
Model KUID308HPS00
Near ,
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found unit overfilling the bin removed and replaced the bin sensor charged 311.92 cx paid in full by CC
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
Alexander D.
Job Details:
11/22/2022
replaced damper. tested unit. unit is now working properly
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDW04
Near Vienna, VA 22181
Jason A.
Job Details:
11/22/2022
CX complaint FRIDGE icemaker doesnt stop. Found flag is cracked. LEDs is old style S84638 > JJ; ordrng 4 W11632139 (LED S84638)s and 1 W11215550 (extension)
We serviced a
KITCHENAID OVEN
Model KEBC277KSS05
Near Annapolis, MD 21401
Andrew H.
Job Details:
11/22/2022
"Replaced lower door latch, powered on unit, lights turn on and off properly, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Richmond, VA 23224
Joseph D.
Job Details:
11/22/2022
unit with failed splutch and belt assembly must replace to enable proper spinstore.02335@rentacenter.com; ordrng 1 W10721967 (splutch) and 1 W11239857 (belt)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Reston, VA 20191
Jason A.
Job Details:
11/22/2022
CX complaint DW water leak. Found fill valve split & leaks. Replaced CX supplied part. Ran test wash 2X & start normal cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cartersville, VA 23027
Jerod R.
Job Details:
11/22/2022
tested unit found unit had bad water valve cold water barely coming in replaced valve and tested unit is now fully functional; used 1 W11210463 (valve) from stock
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/22/2022
CX Complaint is the upper oven not working. Inspected unit and found unit is getting good power but upper oven not wanting to heat found door switch connection loose no allowing upper oven to operate properly. Reseatted and tested unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Washington, DC 20003
Samuel R.
Job Details:
11/22/2022
cx complaint unit has a co leak.had fore dept confiem.will need a co meter and gas track to report finding to whirlpool; ordrng 1 co meter and 1 gas track
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details:
11/22/2022
"found unit has a drain pump failure at last drain , ordered new drain pump, cx to contact manuf, and if manuf, does not cover it , she will pay next visit; ordrng 1 W11412291 (drian pump)"
We serviced a
MAYTAG WASHER
Model AEWSRCT7IVBYU
Near Chevy Chase, MD 20815
Mitchell H.
Job Details:
11/22/2022
"got to building. got up to apartment and cx informed me her unit is working as of now, informermed her to let us know if it stops gain. moving on."
We serviced a
MAYTAG WASHER
Model AEWSRCT7IVBYU
Near Chevy Chase, MD 20815
Mitchell H.
Job Details:
11/22/2022
"got to building. got up to apartment and cx informed me her unit is working as of now, informermed her to let us know if it stops gain. moving on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/22/2022
Cx denied service stated u it is still within warra.ty but could provide proof