We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDZ00
Near Laurel, MD 20723
Robert L.
Job Details: 06/15/2022
"cx complaint no cool clicking sound, plugged in , compressor came on for 10-20 secs then overload clicked , ccoled down and restarted for 10-20 secs, found proper polarity at outlet and 119v at start device, found run winding open, ordering compressor, drier..... 2 count sealed system...called office scheduled for monday 6/20/22; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/15/2022
replaced door coupler and filter housing working fine water has a sound for reduction of pressure due coupler CX states is fine working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Frederick, MD 21704
Ricky E.
Job Details: 06/15/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Moyock, NC 27958
Austin D.
Job Details: 06/15/2022
"cx complaint the unit is having the pulley sheild fall off every couple of weeks. checked the unit and found that the mounting holes on gearcase for the sheild are stripped. this allows the sheild to fall off over time with vibration. ordering a new gearcase. also a belt, pulley, and motor due to being damaged when the pulley came off. will return once the parts come in. cx is very unhappy with unit and feels it is a poor design. advised cx to contact cx service if they are still not happy.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor) and 1 W11481722 (actuator) and 2 WP22001995 (screw)s and 1 W11510461 (washplate)"
We serviced a
KITCHENAID DBL WALL OVEN
Model JJW9627DDB
Near Bethesda, MD 20816
Roberto I.
Job Details: 06/15/2022
"CX complaint both ovens are show on preheat. Upper door not sealiong properly.Tested both ovens, all 4 elements worked fine. Ran a 350F bake cycle on both ovens and both preheated in about 18 minutes. It seems to be ok to me considering that this model doesn't turn on the convection fan and element to help the static bake preheat. Inspected upper door, noticied of bad hinge. Found on servicematters part list than hinges receptacles must to be replaced with the hinges. Ordering 2 hinges WP74010284 and 2 receptacles WP74011337. CX paid in full. Return visit 6/23/22; ordrng 2 WP74010284 (hinge)s and 2 WP74011337 (receptacle)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Aberdeen, MD 21001
Neil H.
Job Details: 06/15/2022
cx complaint the dishwasher was out and not leveled i leveled unit and put mounting screws back unit opening and closing good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALB0
Near Herndon, VA 20170
Richard B.
Job Details: 06/15/2022
"CX complant. Dishwasher dosent work. Prior diagnosis fond dishwasher console and UI were needed, Installed both and tested unit, Working as designed, Job completed RB"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near Crownsville, MD 21032
Kevin P.
Job Details: 06/15/2022
"installed parts and cx had f1e4 mw relay error started popping up over the weekend], called techline to test and per techline the 4903 relay seems to be intermittently sticking. ordering new micro app manager board 2 @ tribles; ordrng 1 W11325784 (micro app manager)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Culpeper, VA 22701
Ezra M.
Job Details: 06/15/2022
"missing correct infinite switch, ending in 4452 for front left burner. issue is with the switch.; ordrng 1 WPW10434452 (switch-inf)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bowie, MD 20715
Alexander D.
Job Details: 06/15/2022
"replaced icemaker, tested unit. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Suffolk, VA 23435
Anthony D.
Job Details: 06/15/2022
cx com
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Woodbridge, VA 22193
Demonte S.
Job Details: 06/15/2022
Inspected the unit. Found that the cx is saying that the Dryer isn't Heating. I then checked power to the unit at the Terminal Block. L1 to N = 122.1 Volts. L2 to N = 121.8 Volts. L1 to L2 = 244.6 Volts. I then checked the Tco. Tco is reading 0.3 Ohms. Checked the Heater Element. Heater Element is reading Open Line. Unit will need the Heater Element. ; ordrng 1 WP3387747 (Whirlpool Dryer Heating Element)
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Potomac, MD 20854
Roberto I.
Job Details: 06/15/2022
"CX complaint dron not spinning.Started a cycle, confirmed drum not spinning and no heat. Thermal fuse ok, confirmed 120V betven door switch (blue wire) and P1-4 on control. Found broken belt switch. Ordering belt switch 279782. ordrng 1 279782 (belt switch)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Smithsburg, MD 21783
Brian R.
Job Details: 06/15/2022
cx complaint is unit comes on but start button wont work. says he can change everything but unit wont run. when turning dial light switches ever witch way and unt wont start or run. found codes F2E1 and F6E2. unit will need parts. as soon as approval is given and parts are in office will schedule. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lexington Park, MD 20653
Robert A.
Job Details: 06/15/2022
"Cx complaint that the unit is making a squeaking noise. I inspected the unit and confirmed. I opened the unit and noticed the belt was worn in multiple places. The rollers and idler are fine, I cleaned and lubricated them. After cleaning the rollers and idler the noise was still present. The unit will need a new belt to resolve the issue. I'm ordering the part for the return visit. I collected the service call fee by CC.; ordrng 1 WPW10198086"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Midlothian, VA 23112
Joseph D.
Job Details: 06/15/2022
"replacec compressor and evaprator, unit no longer leaking."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Lebanon, PA 17046
Justin L.
Job Details: 06/15/2022
cx complaint door latch not working properly. cx has an extended warranty and will need to have it sent over properly. please return with latch to get the job completed; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Reston, VA 20194
Richard B.
Job Details: 06/15/2022
"CX complant, Water dispenses after water is shut off ,Inspected unit and found door is needed. Water line that runs through door is cracked letting water run, No issueswith connection at door hinge. Ordering door as well as freezer door, Doors dented and scractched, CX advised to inspect doors before calling for service, RB; ordrng 1 W11254957 (door) and 1 W11129486 (DOOR)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sterling, VA 20166
Richard B.
Job Details: 06/15/2022
"CX complant. Washer wasent working. Prior diagnosis found control was needed , Installed control and calibrated unit. Working as designed. job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
checked freezer for build none present food frozen air moving in freezer found buid un in fridge steamed and clear drain verified water going down installed new thermistor cx paid by cc
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Inwood, WV 25428
Danny R.
Job Details: 06/15/2022
found sensor on side of tank clogged cleared olut seen water inter unit and now drian and fills right checksok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brandywine, MD 20613
Shane B.
Job Details: 06/15/2022
"i was not sent with the ordered part. installed part form VS and tested unit for cx. unit is working as designed and did not leak.; ordrng 1 W11537778 (heater), used 1 W11537778 (heater) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near York, PA 17403
Sal R.
Job Details: 06/15/2022
"CX complai t is that the upper oven is locking when ever the door is closed. I was able to unlatch the motorized latch with a hanger. I inspected the latch and found it to be connected. I foun d a F2E1 erro code in diag mode. I am ordering 1 UI console (W11600643) and 1 latch (W11598123). Onc ethe parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11600643 (UI control panel. TOS) and 1 W11598123 (latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Oak Hill, VA 20171
Carl R.
Job Details: 06/15/2022
"Dishes Not Drying - Dishwasher. The dishwasher door is the complaint. It stays wet afyer use over night. Inspected unit and noticed the the dishwasher has a plastic tub. Cx Is using liquid detergent, a off brand. But is using cascade. Instructed cx to use a name brand detergent and Crack the door after use ti help with drying. No parts used."
We serviced a
JENNAIR OVEN
Model JJW2830DB00
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/15/2022
Installed new console. While i had it out she said something abouyt the cabinet screw holes the cabinet is splitting. i told her that that is from installation she said that her installed did not do. It could of been the last guy. All i did was taking screws out and the cabinets was split like taht. The wood splits when the hols are not drilled which is done on installation. She was upset about fixing the unit multiple times. she noted that the cabinets can not take another fix. I told her that that is something she needs to talk to jennair about. The unti is good and is not damaged. Unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Springfield, VA 22150
Jason A.
Job Details: 06/15/2022
CX complaint FRIGE stopped cooling a few days after service. Checked both evaps no UV dye. UV dye at drier connections. Replaced drier. Check for leaks & ran vac. Filled with 5.50 OZ R134 Good pressurees & frost pattern. Waited another 15 minutes & checked pressures & no signs of UV dye > JJ
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Pikesville, MD 21208
Keith H.
Job Details: 06/15/2022
cx complaint is unit not filling insepcted unti and found both sides of water valves malfunctioning despite water from house to unit will need new valve; ordrng 1 W11165546 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Fairfax, VA 22031
Christian C.
Job Details: 06/15/2022
Installed parts. Cx complaint of a rattling noise. Found unit label behind unit moving while compressor is running. Removed label and power cord tag. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model MGR8800FZ2
Near Upper Marlboro, MD 20772
Mitchell H.
Job Details: 06/15/2022
cx complaint right rear bruner not working. installed new igniter and unit is now good on that issue. the cx mentioned if the grates were normal to get some rust spots and discoloration. grates are covered under 10 year warranty on this oven so just ordering those for him as well. please reshcedule when part comes in. took pic of rust spot i could not get off at all. it was indeed rust.; ordrng 1 W11381652 (grates)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Westminster, MD 21157
Marc M.
Job Details: 06/15/2022
cx complaint unit still leaking. inspected unit and found that the nuts on the replacement heater are not tightened down and as a result have allowed a gap of about 1/16-1/8 inch where water can pass when in a cycle. was able to tighten the heater nuts and test unit. no leaks now from heater. also found the drain hose to be misligned and causing a kink in the hose elbow. corrected drain hose direction and tested and found no issues. contacted techline to doucment. reinstalled strictly to cx satisfaction. sr7733890743
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
no cool weak cool in freezer spoke with customer started compressor cut on than cut off and he reset the unit checked thermistor good replaced harness and control for the ecompressor restting confirmed coils built up frost pattern and cold air going into fridge section customer left to run errand persom at home spoke no english
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near South Mills, NC
Branden R.
Job Details: 06/15/2022
"cx complaint unit not cooling , upon arival unit both sides were room temp while all fans running , notice compressor was not running while all fans were on ... uninstalled and disassembled back found compressor kicking on at 9 amps and locking up , disassembled freezer and found where it looks like it was leaking from evap , unit will need sealed system repair . ordering all parts for repair; ordrng 1 W11370574 (compressor) and 1 W11504431 (lokring) and 1 W11546692 (evap) and 1 W11504448 (lokring) and 1 W11506620 (lokring) and 1 wpw10143759 (dryer) and 1 w10913906 (coupler) and 1 sstech (ss tech)"
We serviced a
WHIRLPOOL DRYER
Model MEDB850YW2
Near Crofton, MD 21114
Alexander D.
Job Details: 06/15/2022
"replaced element, retrieved and reinstalled clip that dropped inside unit. vacuumed all lint out. tested unit. unit is now working properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
installed new water valve pressure at dispenser now normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Greencastle, PA 17225
Bernard M.
Job Details: 06/15/2022
"Cx complaint the RC section isn't cooling. Inspected unit and found FC working as intended but ice forming at bottom of evap cover. Accessed evap and found ice clogging the chute to provide air for RC. Chute was clogged with styrofoam as well as ice. Removed ice and debris from chute, and now air flows through RC. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Haymarket, VA 20169
Robert W.
Job Details: 06/15/2022
"CX Complaint is the dishes are wet and they never have to add rinse aid due to is never emptys. Inspected unit and found the rinse aid selector was turned all the way down ran diag and found no error codes, tested unit and found unit is washing properly dispenser not puuing rinse aid element is working properly, Ohm out dispenser and its ohming good ohm out element its ohming good, Issue is in control replaced and tested unit is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Reisterstown, MD 21136
Neil H.
Job Details: 06/15/2022
replaced the heater per sp unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Dunkirk, MD 20754
Shane B.
Job Details: 06/15/2022
cx complaint is the unit not making ice. unit was just delivered and has not made a single cube of ice. freezer temp is 0 according to my temp prob. i found the IM not plugged in compeltly. once plugged in tray moved back and forth. i ran the test and it completed cyce and filled properly. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Glenn Dale, MD 20769
Mitchell H.
Job Details: 06/15/2022
got to house took a little for cx to get to door as she was older just to tell me she no longer needed service. moving on.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/15/2022
cx complaint the unit is not finishing every cycle. checked the unit and found that the unit had an eroor code f2e1 and f1e2. called techline and was told to ohhm out the motor. had 6.7 ohhms both sides. was told the harness must have an intermitten short/break that shuts down the unit.; ordrng 1 W11497303 (motor) and 1 W11428524 (capacitor) and 1 W11450611 (lower harness) and 1 W11498796 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42FMX01
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/15/2022
"upon arrival incorrect heater ordered, called office rescheduled with office stock for tomorrow, cx available after 12:00 pm, parts left onsite. verrified by sammy, advised was ok.; ordrng 1 WP2316878 (heater-pan)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Ellicott City, MD 21043
Eric W.
Job Details: 06/15/2022
cx complant unit making noise inspected unit found the suspention rod not atached to tub reinstalled rod
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Fort Washington, MD 20744
Shane B.
Job Details: 06/15/2022
installed gasket and ran service cycle. unit completd cycle with no leaks or any other issues. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bethesda, MD 20816
Shawn D.
Job Details: 06/15/2022
"arrived infomred cx theres no gurantee to this repair and told him let me look over unit. opened system no freon, checked voer unit for 20 minutes cant confirm where leak is. infomrd cx im not sure where leak is and what he wants to do. he said install all parts and lets see what happens. replaced evaporator compressor drier used coupler from v/s then gaslet vacumed unit down then filled to 5 oz and started cooling. unit is good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Hanover, PA 17331
Marc M.
Job Details: 06/15/2022
installed compressor drier and evap. pulled unitinto 30 inch vacuum and held. unit held vacuum with no leakks. charged unit with 134a and tested. unit held pressure and frost paattern developed on evap. unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bladensburg, MD 20710
Mitchell H.
Job Details: 06/15/2022
installed new lid and tested. unit is now good to go. jobn completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rockville, MD 20853
Justin S.
Job Details: 06/15/2022
replaced the filter housing and checked for leaks. the unit is dispensing water good. the unit is now good
We serviced a
WHIRLPOOL OVEN
Model KSDG950ESS1
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/15/2022
cx complaint unit will only get to 315 degrees. inspected unit and first took temp readings. units display never got above 330 degrees when set at 350. thermial cuppler only got to 280 degrees max. pulled unit out to find the temp sensor was in range. i found the bake element did not have continuity. unit needs bake element. qouted cx for full repair and the cx approved repair. ordering 1 (W10779716). scheduled cx for 6/20/22; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greensboro, MD 21639
Jonathon C.
Job Details: 06/15/2022
"cx complaint, lid not locking. tested unit, verified complaint. tested lidlock in manual activation, found lid lock defective. no stored codes. replaced lid lock from pre id. tested unit. unit working a sdesigned. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Spotsylvania Courthouse, VA 22551
Ezra M.
Job Details: 06/15/2022
incorrect compressor delivered. reordering compressor.; ordrng 1 WPW10507886 (compressor (have MR check part per MA))
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Wrightsville, PA 17368
Drew B.
Job Details: 06/15/2022
replaced heater but couldnt get unit back in so cx will have to install back in cabinet but unit is operational
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Chesapeake, VA 23322
Branden R.
Job Details: 06/15/2022
"came out to replace parts on unit , disassembled old door and replaced with new , tested and steamed gasket for proper seal , unit is running as designed ."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bowie, MD 20715
Alexander D.
Job Details: 06/15/2022
cx complaint pts switch fell off again. inspected unit and verified complaint. recomended replacing switch since this is 3rd time it happened. cx agrees. replaced pts switch and tested. unit is now working properly. cx is calling maytag cx service since this happened twice while unit was in warranty and happened again after warranty expireed.
We serviced a
WHIRLPOOL COMBO
Model JMW2427DS01
Near McLean, VA 22102
Jason A.
Job Details: 06/15/2022
CX complaint MW+O F2E1 error code. Verified complaint. Tried to open diagnostics but error is persistent even after resetting breaker 5 minutes. CX undecided if they want to go ahead with repair. Parts are OOS & checked parts marketplace. CX request to be called when part become in stock > JJ; ordrng 1 W11236900 (Console UI SS)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/15/2022
"please reschedule, called cx to cancel i'll be leaving early because i was notified someone ive been around at length in the past few days tested positive for covid and now i have to quarantine and test. cx said the units only 5 days old and never worked properly from day 1. called the office and spoke to CR she will reachout to cx; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/15/2022
Replaced lid and ran a test cycle. The unit worked as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, MD 21901
Alexander W.
Job Details: 06/15/2022
"CX stated unit has rusty clothes. tested inspected and verified cx complaint installed part per previous diag and tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS10
Near Bowie, MD 20720
Alexander D.
Job Details: 06/15/2022
"replaced control panel. noticed vent motor corroded and some plastic housing inside front panel is cracked, informed cx. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Odenton, MD 21113
Alexander D.
Job Details: 06/15/2022
replaced drain pump and lower harness. ran calibration and autotest. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near ,
Thomas B.
Job Details: 06/15/2022
Cx complaint unit is not working properly inspected unit found ice maker is overfilling the ice tray and running out the front of the ice bin took quick pics ordering the dual valve a water pressure regulator to fix issue; ordrng 1 W11546685 (Dual valve) and 1 W10786952 (Water Regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Clifton, VA 20124
Christian C.
Job Details: 06/15/2022
Installed parts. Tested ui and all buttons are working. Temps set to recommended settings. Water dispenses and ice dispenses.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Waynesboro, VA 22980
Eric F.
Job Details: 06/15/2022
Cx has return POP that does not have model unit information. Instructed cx to have proof of purchase re-issued with unit information.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Smithsburg, MD 21783
Brian R.
Job Details: 06/15/2022
cx complaint is unit wont power up or run. had to try multiple times to get code to take and found F6E2 F2E1. have proper power to control and unit. no responce from UI. green light is flashing on control. unit will need console and control replaced at same time and unit to be checked again. as soon as parts are in office will schedule.; ordrng 1 W11112656 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Walkersville, MD 21793
Ricardo S.
Job Details: 06/15/2022
"Cx complains that the unit not dispensing ice, inspected unit and found a abd auger motor, connection cks ok, motor makes a humming noise, order part; ordrng 1 w11310391 (motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Annapolis, MD 21405
Kevin P.
Job Details: 06/15/2022
"please reschedule, called cx to cancel i'll be leaving early because i was notified someone ive been around at length in the past few days tested positive for covid and now i have to quarantine and test.; saved tckt"
We serviced a
WHIRLPOOL ICE MAKER
Model WRF767SDHZ02
Near Stafford, VA 22554
Tanner B.
Job Details: 06/15/2022
Installed new ice door and chute.. replaced the rh door hinges and adjusted door. also leveled unit and cleared frost in fc .. unit is now working as designed .. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/15/2022
"cx complanit the unit is hummoing. checked unit and found the actuator lost position. therefore, i repalced with a new one. tested the unit and found that the sink it is dainng into is clogged. cx will need to address that."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/15/2022
"installed parts ordered by last tech. restored power. light still flicker, contorl display has no lights, cant change temp and UI still does not respond. pulled unit out and began diagnosing unit. i can hear evap fan revving up then slowing down repeatedly. compressor ran for less than a minute then stopped. i found the outlet is wired properly. i found when ice dispensor is pressed the evap fan revs up and the lights get brighter. unplugged paddle to dispensor and plugged unit back in, didnt help. called techline, they had me check door switches, reseat all wires on all harnesses and connectors. found when evap fan is unplugged the interior lights go out. techline said unit is nonrepairable, damage must be inside the cabinet. 7733888943. informed cx whirlpool will be in contact."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Washington, DC 20007
Shawn D.
Job Details: 06/15/2022
replaced valves due to the conneection for water line leaking and being stripped tested unint with lid off and no leaks put dryer back up and tested that and still works fine. colllected for labor unit is good
We serviced a
WHIRLPOOL RANGE
Model WTW5000DW3
Near Columbia, MD 21045
Robert L.
Job Details: 06/15/2022
"installed new transmssion, cam, belt, actuator, motor and cover per previous, recalibrated and tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Mount Joy, PA 17552
Drew B.
Job Details: 06/15/2022
helped JL now completed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 06/15/2022
"cx complaint unit is making different noises at different times. inspected unit and entered it into diag and found error code f10e2. cleared codes and ran a auto test. as soon as the wash motor started i heard it. humming/winding noise. pump is getting currect voltage, and it ohmed in spec. wash motor is not to be this loud. unit needs new sump assy. ordering 1 (W11416362) please call cx once part is in to schdedule return visit. called tradecare due the part availability, was told no eta on it. TC is ordering part and will ship to the office. PO on the part will be the cx PO#599195. (SR7733891241); ordrng 1 W11416362 (sump assy)"
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Pikesville, MD 21208
Keith H.
Job Details: 06/15/2022
cx also has ext coverage on dryer informed her she has to call and have appt set up again .....bring fascia part; saved tckt
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Easton, MD 21601
Jonathon C.
Job Details: 06/15/2022
"cx complaint, unit does not wash properly. tested unit, verified complaint. during test cycle, unit sounded like the drive hub was slipping. unable to remove agitator to check. pulled botom cover and splutch. all looks good. ordering agitator to accomodate repair. returning with drive hub. also returning with latch and actuator just in case.; ordrng 1 W11418231 (agitator) and 1 W11561052 (agitator part)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Spotsylvania Courthouse, VA 22551
Ezra M.
Job Details: 06/15/2022
"all lights out in fc, top left out in rc. ordering 12 3pt light modules per sp, s-code S84638; ordrng 12 W11484836 (3pt LED module)s"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near ,
Andrew W.
Job Details: 06/15/2022
Cx complaint is unit has buttons that are not working on washer. tested and verified complaint. Found UI defective. Cx agreed to cost. replaced ui and tested unit. unit is working as designed. cx paid in full by cc. job complete
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Woodbridge, VA 22192
Carl R.
Job Details: 06/15/2022
Removed cover to access timer. Removed 4 tamper proof screws. Removed 2 screws holding in timer and installed new timer from tech previous diag. Reinstalled all covers and screws. Tested unit unit working properly. Wire harness not needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 06/15/2022
installed new heater . job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Locust Grove, VA 22508
Ezra M.
Job Details: 06/15/2022
"installed noise filter, tested unit, working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS03
Near Gambrills, MD 21054
Alexander D.
Job Details: 06/15/2022
"cx complaint water dripping on top of fz door gasket, keeps coming back after she wipes it up. inspected unit and verified complaint. no condensation on mullion. found a little ice under edge of ice container. cubes bridged together and seem bigger than usual, no small cubes. checked level of icemaker and its good front to back but side to side is leaning a little left, leveled unit but dont think thats the issue. seems valve is seeping. also check ice door and it doesnt hold water. ordering ice door asm and valve. scheduled return visit for 6/23; ordrng 1 WPW10606117 (ice door asm) and 1 W11482383 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chantilly, VA 20151
Christian C.
Job Details: 06/15/2022
Cx complaint unit door falls without tension. Inspected unit found door does not have spring tension and just falls. Found left door hinge not in spring socket. Installed left door hinge. Tested unit no errors and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21229
Shane M.
Job Details: 06/15/2022
installed new icemaker. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fredericksburg, VA 22401
Tanner B.
Job Details: 06/15/2022
installed new water line from filter housing to back cabinet . job complete
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRH00
Near Ocean View, DE 19970
Andrew W.
Job Details: 06/15/2022
Cx complaint is unit leaking water. inspected and verified complaint. checked area where water was on the floor and traced back to the fc door. water ran along the gasket seal to the top right corner of the fc door where the gasket was not fully sealed. frost on the inside cabinet on that side in the freezer was visible like frozen droplets. checked all other seals and they were sealed properly. used heat gun to reform gasket to seal fully. removed bottom cover to verify no other water was present and checked other compartments. Cx did state that she wipes/cleans doors often and they get stuck shut. cx stated she did not dry the doors/gaskets before closing. this could also have contributed to the water. unit is working as designed. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Yorktown, VA 23693
Lucas R.
Job Details: 06/15/2022
"cx complaint filter stuck in housing, checked unit found ejecting mechanism in housing not ejecting filter, replaced housing, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Vienna, VA 22180
Christian C.
Job Details: 06/15/2022
Cx complaint unit smells of sewage. Unable to pull out unit from cabinetry. Unit is in a drip pan with a pipe. Cabinetry was built around unit. Cx will call back if they can get cabinetry redone. Cx paid for service call.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Westminster, MD 21157
Marc M.
Job Details: 06/15/2022
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Leonardtown, MD 20650
Robert A.
Job Details: 06/15/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBS3
Near Silver Spring, MD 20905
Justin S.
Job Details: 06/15/2022
cx says the unit will not start a cycle. found the cycles can be selected but none of them start. the unit is getting 120vac to the control through the bimetal. 120vac to the door switch and when closed the door. reset power to the unit and no change. the unit needs the control and overlay. cx they are going to call in if they want to proceed with the repair; ordrng 1 WP8572205 and 1 WPW10084141
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 06/15/2022
"installed new ice makeer, cycled unit and tested , now working as designed . job complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Alexandria, VA 22314
Emmanuel R.
Job Details: 06/15/2022
"Installed capacitor,lower harness and installed belt cover, tested unit . unit is now working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Galesville, MD 20765
Mitchell H.
Job Details: 06/15/2022
cx complaint unit seems to leak after wash and during spin. seemed like draining to me. fille dunit up and drained it. no leaks from washer sidde but the sink the washer drains into had a leak under it when water was being drained. unit is good but sink next to washer needs addressed. showed cx and she understands. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hampton, VA 23669
Carl A.
Job Details: 06/15/2022
"cx complaint of unit not coming on,checked power at ground block, 120, checked power at board 120, found that the board has short in it causeing unit not to come on ordering both parts needed for repairs; ordrng 1 w11410066 (control) and 1 w114164657 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Gaithersburg, MD 20877
Julian H.
Job Details: 06/15/2022
CX complaint about unit freezing items on top shelves on RC temp @ 33* set @ 38* closed to freezing point found that damper was noisy thermisotr reads ok but need an update housing causing a restriction on the water need parts adjusted light lense told Cx that this is not covered after 30 days need all other parts; ordrng 1 WPW10394053 (housing) and 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Rhoadesville, VA 22542
Ezra M.
Job Details: 06/15/2022
"not drying heavier loads properly. found moisture sensor not connected. reconnected and tested. also advised cust venting too short, unit not maintaining proper heat. heating properly, voltage correct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Littlestown, PA 17340
Bernard M.
Job Details: 06/15/2022
"Cx complaint unit doesn't make ice. Accessed icemaker and found all connections were good. Found ice build in the fill tube and on the bail arm preventing it from raising. Checked voltage behind kickplate for fill tube heater and it was OL. Attempted to enter service and UI goes blank. Unable to scroll through to conduct any tests. Ordering UI and door, door to be shipped to cx address. Cx will call office when it arrives to reschedule; ordrng 1 W11551458 (FC door (stainless)) and 1 W11518204 (UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VES02
Near Laurel, MD 20723
Robert L.
Job Details: 06/15/2022
"installed new icemaker and harness per previous, module cycled and called for water, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC200XW3
Near Westminster, MD 21157
Brian R.
Job Details: 06/15/2022
cx complaint is they just moved in and washer has a smell and bad build up of soap and dirt between tub and basket. said all units were really dirty and other owners never cleaned. tested and checked unit and unit checks as of now. advised cx to run a cleaning cycle or maybe more then one and how to do it to try to clean and clear unit out some as there is a build up of things. advised to do that before replacing anything as unit checks. unit is way O-O-W and he knows. he will clean a few times and call back if needed. ran auto test as well as re calibrated and no codes in unit.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hampton, VA 23669
Carl A.
Job Details: 06/15/2022
"cx complaint of unit not washing,checkedu nit to find the following error codes,F8E1,F7E5,found that connecotr on water valve not fully seated reseated harness on valves aslo found actuator to have failed replaced actuator tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, VA 23704
Zachery R.
Job Details: 06/15/2022
"upon arrival cx stated unit is running as designed. asked cx if she minds if i check unit, checked unit, rc at 38, fc at 0. advised cx to clear product off rear wall for proper air flow. unit working as designed."