We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/14/2022
Cx complained the unit did not cool. Installed new fan motor and the fan now runs and cools. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODC304ESS01
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/14/2022
Cx complaint is that qfter the last repair the top oven has been taking 2 hours to preheat. Upon arrival I attempted to preheat the oven and found that after about 20 mins the temp had not gone above 140 per my thermocoupler. I also found that the broil element was not heating up during the preheat cycle. I removed the top cover and found that the P3-1 connector was not secured on both pins. I was only making contact on one of the connectors. I was able to reconnect the harness securely. I found that unit then preheated and held temp. Job complete
We serviced a
JENNAIR COOKTOP
Model JGD3536BS00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/14/2022
CX complaint COOKTOP LF valve stuck. Replaced manifold & test all burners ignite. Test blower vent motor runs NO GAS LEAK > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Virginia Beach, VA 23455
Carl A.
Job Details: 06/14/2022
reorder parts as part was wrong door need freezer door; ordrng 1 lw10599399 (freezer door) and 1 w11178521 (nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Frederick, MD 21703
Ricky E.
Job Details: 06/14/2022
customer stated that the unit wasnt draining and wasnt making any noise.. verified the issue and fnd the units pump is seized.. need part..; ordrng 1 WPW10581874 (pump-water)
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Virginia Beach, VA 23456
Branden R.
Job Details: 06/14/2022
"cx complaint front left burner not working , found top of igniter not arching properly to burner , ordering new spark igniters .; ordrng 1 W11580024 (IGNTR-SURF) and 1 W10892340 (IGNTR-SURF)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hopewell, VA 23860
Chris B.
Job Details: 06/14/2022
cx complaint unti will not amke ice inspected unit confiremd cx complaint found im fill tube froze over thawed tube but could not get unit to fill or harvest in test mode ordering im and valve; ordrng 1 W11546935 (im) and 1 W11546685 (valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Martinsburg, WV 25405
Danny R.
Job Details: 06/14/2022
installed pumps and hoses and vavles checks ok ran quick cycle and it passed diag
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Jessup, MD 20794
Emmanuel R.
Job Details: 06/14/2022
"Cs unit is not cooling both sections, I found the start device and relay have some really bad burn marks, the start device shorted and opened compressor wasnt running. Replaced start device and relay , unit is now cooling. Cs also stated that they cant level the unit , i found the pin for the RH front wheel to be out of shape not allowing the bracket for the wheel to stay stationary, ordering axle and pin.; ordrng 1 W11476984 (axle) and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"
We serviced a
AMANA DISHWASHER
Model ADB1500ADS3
Near Silver Spring, MD 20901
Israel R.
Job Details: 06/14/2022
Installed all parts and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near ,
Alexander W.
Job Details: 06/14/2022
CX stated unit is leaking inspected tested and verified cx complaint found top right corner of tub is leaking water from seem. tub is defective ordering tub cannot resched due to part being shipped to CX; ordrng 1 W11409866 (tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Frederick, MD 21702
Brian R.
Job Details: 06/14/2022
cx complaint is unit just stopped making ice one day and said water started coming out door a bit slow. took temp readings of 2 in Freezer 38 in FF 12 through ice maker. tested water and water strong out door. ice maker fan is loud. test 56 is E5 and all other tests checked. replaced ice maker and fan and tested unit. unit checks now. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Manakin-Sabot, VA 23103
Eric F.
Job Details: 06/14/2022
"Installed door, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Frederick, MD 21703
Ricky E.
Job Details: 06/14/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Martinsburg, WV 25404
Danny R.
Job Details: 06/14/2022
rent center unit covered; ordrng 1 WP697772 (blower wheel) and 1 W11364931 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Spring Grove, PA 17362
Marc M.
Job Details: 06/14/2022
cx complaint unit not dispesning ice. inspected and found that the auger and the yoke threads are stripped and tho the auger tunrs the yoke and shaft can not bear any weight or resistence to dispense ice. unit will need parts.; ordrng 1 W11310391 (auger) and 1 WP63052-2 (impeller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bel Air, MD 21014
Neil H.
Job Details: 06/14/2022
cx complaint the right door handle thread on bottom screw on handle misaligned new handle needed and the mullion sweating randomly cx said ice con. is not lined up in the back popping noise and the ice dispensing issue due to it.; ordrng 1 W10899551 (handle) and 1 WP12722815AP (rail-mulln) and 1 W11185686 (ice-contnr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/14/2022
Cx complaint is that the RC door gasket is not sealing. Upon arrival I found that the seal has a compressed spot in the about half way down on the lh side of the door. I was able to use my heat gun and reshape the gasket. Unit is now sealing correctly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Virginia Beach, VA 23462
Austin D.
Job Details: 06/14/2022
cx compalint unit not cooling or making ice. checked the unit and found the unit at 50 degrees. both sections. checked my poressures and unit was running in a vacuum. added refrid=gerant to locate the leak with no luck. called techline and was told to order nitrogen and pressure test at 140 psi and see if pressure holds for over 15 minutes. then we can determine if leak is in cabinet or if it is insufficient compressor.; ordrng 1 sealedsystem (sealed system) and 1 W10309988 (compressor) and 1 nitrogen (nitrogen)
We serviced a
WHIRLPOOL COOKTOP
Model WEG515S0LS
Near Chesapeake, VA 23323
Zachery R.
Job Details: 06/14/2022
"replaced cooktop, tested, unit working as designed. left old part with cx."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDE0
Near Columbia, PA 17512
Marc M.
Job Details: 06/14/2022
installed parts and tested unit. unit now checks good. collected remaining labor.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Arlington, VA 22209
David J.
Job Details: 06/14/2022
Machine in unit 406. Cx complaint unit not working properly. Replaced control board as stated previously tested unit and ran calibration cycle. Everything is now working as intended.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Severna Park, MD 21146
Israel R.
Job Details: 06/14/2022
Customer complaint unit is not making ice. I tested teh unit and the uinit is not getting water. The line is on. I remvoed the fitting and found a rubber seal still in it. I removed it and tested the unit is now leaking. I added teflon to the fitting and is good but some on already crossthread it. I was able to get it and not leaking. I adviced the custoemr to replace it with a better one metal preffered because the fitting could leak eventually. He said he will change it. Ice amekr is filling now. Unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Woodbridge, VA 22192
Robert W.
Job Details: 06/14/2022
"CX Complaint is the door gasket isnt sealing and filter is stuck. Inspected unit and found the right door gasket has failed and magnet stril coming out od gasket and not sealing door, Also found the filter stuck tried removing and the housing failed causing filter to hang, Ordering Gasket and filet hosuing.; ordrng 1 WP67001668 (Filter housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mount Weather, VA 20135
Ezra M.
Job Details: 06/14/2022
"not finishing cycle. f8e1, f1e2, errors stored. found cold water valve not opening fully, used manual activation, unit spins normally, but shuts off when set to agitate. ordering motor and control and water valves.; ordrng 1 W11170319 (control) and 1 W11210459 (valve) and 1 W10890624 (motor-drve)"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Bethany Beach, DE 19930
Frederick R.
Job Details: 06/14/2022
CX complaint is MW not turning on. Inspected unit and verified complaint. Replaced fuse and tested unit and it is now working properly. Tested unit for 7 minutes and it is working/heating. Did not need tranformer.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Washington, DC 20002
Mitchell H.
Job Details: 06/14/2022
got to unit and found issue to be with the rear panel hitting the blower wheel. not any sort of motor belt or pulley issue. took panel off and tried to push it back to original but it is too warped and is causing noise when drum is being turned. ordering all parts to replace back panel proerly.; ordrng 1 w11519684 (heater seal) and 1 w11519685 (heater chanel) and 1 w11519687 (heat pad) and 1 w11544342 (spoiler)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Woodbridge, VA 22191
Robert W.
Job Details: 06/14/2022
CX Complaint is unit isnt heating. Inspected unit and fond control fault tested power to control and its getting good power replaced and tested and found the motor is tripping breaker while unit was removed found the connectgor on thermostat not secured so connector is falling out when unit starts up. Ordering motor and will use thermostat on return.; ordrng 1 W11549461 (Motor)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Arlington, VA 22204
David J.
Job Details: 06/14/2022
F7E1 Tach missing signalCx complaint squeaking noise. Cleared code and ran diagnostic test. Unit makes very loud roaring noise and will need a new gear case. Ordering parts for return visit. ; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11449840 (Gear case) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTSQ0
Near Hanover, PA 17331
Sal R.
Job Details: 06/14/2022
I was able to access and replace parts. I then tested unit and unit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Montclair, VA 22025
Robert W.
Job Details: 06/14/2022
"CX states the unit is leaking from the front left side, CX showed me the plumber has come out and the house pressure is 40psi which is in range, Ran unit in diag and found unit is leaking from front left dispenser. Ordering dispenser and valve.; ordrng 1 W11569112 (Dispenser) and 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Sterling, VA 20164
Richard B.
Job Details: 06/14/2022
"CX complant. Washer fills and dosent stop. Inspected unit and found overflow error code. Found valve defective and failing. Replaced valve and tested unit. Working as designed. Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Woodbridge, VA 22192
Demonte S.
Job Details: 06/14/2022
Inspected the unit. Found that the cx is saying that the Freezer Fan Motor isn't working. ( Cx had another company out and they said that the Freezer Fan Motor isn't working.) Ran Service Diagnostics on the unit. Ran Service Test 6 - Rc & Fc Fan Motors. Both Fan Motors are working as Designed. Unit is working as Designed. Cx paid by check. Cx is paid in full. Money is in the Blue money bag.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Fairfax, VA 22032
Demonte S.
Job Details: 06/14/2022
Inspected the unit. Found that the cx is saying that the Upper Rack Wheels has came off of the Upper Rack. Checked the Upper Rack. Found that the Wheels has fallen Off of the adjusters. Installed the Upper Rack Adjusters. Tested the Upper Rack. Unit is working as Designed. ; used 1 W10712395 ( Whirlpool Dishwasher Upper Rack Adjuster Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ocean View, DE 19970
Frederick R.
Job Details: 06/14/2022
CX complaint is WM making loud noise in spin. Inspected/tested unit and verified complaint. 1. found unit unlevel and 2. Found shield defective and hanging down to floor on one side. Ordering new shield. 11 in stock at Tribles. Rescheduled CX for 7/5/22; schdld next appmnt for 7/5 TUE !
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Stephens City, VA 22655
Ezra M.
Job Details: 06/14/2022
"noise from freezer. found ice formed around evap fan, evaporator clear. repositioned defrost sensor after steaming out ice. verified fan working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near College Park, MD 20740
Israel R.
Job Details: 06/14/2022
Installed new damper. Unit is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/14/2022
Per previous tech I attempted to replace the spin basket and gear case. However I found that the spin basket did not come with the drive block or spanner nut. I am ordering the parts. I was able to schedule the return visit for Wednesday 6/16 with AM prefence.; ordrng 1 WP21366 (Spanner Nut) and 1 WP389140 (Drive Block)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Baltimore, MD 21230
Shane M.
Job Details: 06/14/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/14/2022
"cx complaint that units cycle is not getting cancelled, as per https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11525545-revb.pdf solution is to connect to wifi for over the air update to fix this problem."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Baltimore, MD 21206
Milton J.
Job Details: 06/14/2022
"Cx complaint unit not coming on. Inspected and confirmed. Found the wire to the Thermal Fuse was loose. Crimped down and reconnected. Reassembled, put back in place and tested with CX. Unit is now functioning properly. -MJrogb"
We serviced a
WHIRLPOOL OVEN
Model KODC304ESS01
Near Fairfax, VA 22031
Carl R.
Job Details: 06/14/2022
Both bake and broils elements are fine. Ranges are form 15.5 ohms to 38.0 ohms no power to upper broil. Changed main control from previous recommendations. Same problem. Found hi limit thermostat not reading properly on upper and lower oven. All other values read correctly. 7733876346; ordrng 2 W11034459 (Thermofuses)s
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Charlotte Hall, MD 20622
Shane B.
Job Details: 06/14/2022
"cx complaint is the unit not running. cx starts cycle, it runs from 1-3 seconds while making a grinding noise then unit shuts off. confirmed complaint, i could not get unit to run for more than a second. noise sounds like something grinding in the fan. took unit down and removed cover. tested several times. it worked everytime but i can still hear a little grinding. cant tell exactly where noise is coming from the its on the right side near the top of unit. could be cap, diode, mag or transformer. ordering cap, diode, mag and transformer. schedule when parts are available.; ordrng 1 W11540983 (transformer) and 1 W10574736 (capactr-mg) and 1 W11222648 (diode) and 1 W11541670 (magnatron)"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS3
Near Hampton, VA 23664
Lucas R.
Job Details: 06/14/2022
"replaced convection fan, new baffle already in unit, heated to 425 on convection, noise did not return, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Winchester, VA 22601
Ezra M.
Job Details: 06/14/2022
"beeping during cycle, control panel not working properly consistantly. no errors stored. ran full diag cycle. 153.93169.81; ordrng 1 WPW10443885 (door lock)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Martinsburg, WV 25401
Danny R.
Job Details: 06/14/2022
the key bnox came damaged and dented ket is bad also this isnt all parts needed cx has no keys to unit so change boc abd control box will be needed; ordrng 1 W11190039 (box) and 1 WPW10114740 (lock ket set for top) and 1 W11283272 (door)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Fairfax, VA 22032
Carl R.
Job Details: 06/14/2022
"Units was removed from underneath the counter , was able to install new heater element and removed the old element. Cx will have dishwasher installed. Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778"
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/14/2022
replaced front and installed nameplate for CX
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20036
Mitchell H.
Job Details: 06/14/2022
cx complaint unit making noise during cycle and long dry times. on last visit i could not get behind unit or check any major components. after being able to open unit with CM i found an insane amou t of lint inside. unit is in a commercial setting at a spa and runs the units 12 hours a day 7 days a week. informed cx we can no longer service this unit. i informed him on last visit this was most likely going to be the outcome depending how the unit looked inside. called trade care and got unit to be on do not service. 7733588007
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS05
Near Timonium, MD 21093
Keith H.
Job Details: 06/14/2022
7733878869 cx complaint is condesation buildup and rust on door in unit inpsected unit no error codes stored called techline was told unit is working as designed i replaced door
We serviced a
WHIRLPOOL WASHER
Model MDB8959SKZ0
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 06/14/2022
"replaced sump assem then tested, no leaks and motor sounds good and unint is draining good. unit is good"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Goochland, VA 23063
Eric F.
Job Details: 06/14/2022
"Confirmed cx complaint unit not advancing cycles. Found inlet valve not actuating properly on cold water line. Ordering valve, Cx paid in full.; ordrng 1 WPW10683603 (water inlet valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Frederick, MD 21702
Brian R.
Job Details: 06/14/2022
cx complaint is with unit making a zapping or buzzing sound and when running the lights dim at times. says also unit vibrates against cab and might be issue as well. checked fan and ran unit multiple times. heard sound once but it was quick. she had a recording but kinda hard to pick up and pin point issue. adjusted unit as best it could be with pre drilled holes. advised we can drill more holes or enlarge either. we ran unit a bunch more and it was quiet as can be. she advised to leave it alone now it adjusted in case it was that and they will see what happens and if needed we will look at it again when we come back for other unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Lusby, MD 20657
Shane B.
Job Details: 06/14/2022
"installed pump and motor. cleared error codes and ran service cycle. unit completed cycle with no issues, no leaks, and no error codes. unit is working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/14/2022
"Cx complained the unit would not heat evenly or turntable turn. Inspected the unit and found that that the shaft was skipping on the motor and at times, not allowing it to spin. Unit needs new shaft; ordrng 1 W11179756 (shaftturn)"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Chestertown, MD 21620
Alexander W.
Job Details: 06/14/2022
CX stated unit not cooling inspected tested and verified cx complaint. Foiund compressor is getting .38 amp draw and frost pattern is only coming up two rows after unit was in defrost. ordering evap drier coupler lock ring kit and returning with thermistor just in case. cannot resched at this time due to SO parts.; ordrng 1 W11546692 (evap) and 1 W11109499 (drier) and 1 W11506635 (coupler) and 1 LOCKRING (LOCKRING)
We serviced a
WHIRLPOOL DRYER
Model WED9450WR0
Near Hummelstown, PA 17036
Justin L.
Job Details: 06/14/2022
"cx complaint unit not heating. was able to access unit and checked incoming voltage. Found L1to ground was 121VAC, L2 to G was 38 VAC and L1 to L2 was 88 VAC. Isolated power cord from dryer and made sure there was continuity in the power cable. Cx will need an electrician to correct the outlet if issue still persists after please pre-id control and make mandatory for return (wpw10169969) collected for service call only no further work needed"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR24IGX00
Near Washington, DC 20016
Samuel R.
Job Details: 06/14/2022
cx has part from jen air.will need a 2nd tech to pull unit out as i spoke with MH.cx is aware of cost of labor with 2nd tech.will need to call and reschedule; ordrng 1 2ndman
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near ,
Michael E.
Job Details: 06/14/2022
SR7733875076 Replaced controla dn bulb as per previous diagnosis. Tested and had an F1E4. Called TL and found out i had reversed the wires on a relay. Corrected that and tested and new control is also keeping cooktop light on. It will not turn off. Reordering control and bulb(just in case). Cannot reschedule due to SO part. CX would prefer ME; ordrng 1 W11467778 (control) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL DISHWASHER
Model IUD9750W54
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/14/2022
"cx complaint unit not powering on, found fuse on contriol is open. ordering fuse 275.90 total collected by cc. 12 @ trbls; ordrng 1 W10258275 (bi-metal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Randallstown, MD 21133
Keith H.
Job Details: 06/14/2022
building/leasing office unable to provide POP
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Stevensville, MD 21666
Jonathon C.
Job Details: 06/14/2022
visibly damaged parts. door and console damaged. ordering entire door along with control just in case. unable to test function as buttons did not work. unable to resched.; ordrng 1 W11233303 (door panel) and 1 W11109120 (console) and 1 W11098822 (inner door) and 1 W11348053 (control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Richmond, VA 23227
Joseph D.
Job Details: 06/14/2022
"replaced convect fan and control, unit with badge with sharp edge, cx asked that new badge be shipped to her.; ordrng 1 W10909682 (badge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHTXTT01
Near Lancaster, PA 17601
Marc M.
Job Details: 06/14/2022
cx complaint unit not cooling properly in rc. inspected unti and found that as of today the unit is now cooling as normal in both compartments. inspected unit and found residual frost and ice on the evap the appeared as tho it were from a door ajar or even a possible defrost failure that has since remedied. the unit today has defrosted the majority of the frost and ice and the evap fan can effectively transfer air to the rc. explianed issue to cx but did not reccomend any parts at this time since the unit is working and any failures would be intermitent and speculative. collected only for service call.
We serviced a
MAYTAG FREEZER
Model MFX2570AEM3
Near Norfolk, VA 23513
Carl A.
Job Details: 06/14/2022
"cx complaint of water leaking on floor and coming out from freezer ,checkedu nit to find that the icemaker had failed orderiing part and also found that service point S38253 Duck Bill - 100% Parts Coverage More than 5 Years.applied to the replacement of drain tub replaced tested unit works as designed; ordrng 1 W10882923 (Maker Assembly)"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS3
Near Frederick, MD 21701
Ricky E.
Job Details: 06/14/2022
"customer stated that the bake funtion is hard to light and blows itself out.. verified the issue and fnd when the burner baffle is removed the unit ignites with no issues. when installed the unit will not light.. fnd that the units burner baffles are warped, and are grounding against the burner assy... the unit will need the 2 burner baffles and will replace the burner itself....; ordrng 1 W10764654 (burnr-oven) and 1 W10323077 (baffl-brnr) and 1 3601P356-45 (baffl-brnr)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, MD 21703
Ricky E.
Job Details: 06/14/2022
"replaced element with the rework kit, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Edgewood, MD 21040
Neil H.
Job Details: 06/14/2022
cx complaint unit making noise while washing found the suspension rods loose and the lid around hinges spliting new lid needed.; ordrng 1 W11130356 (Whirlpool Washer Suspension Rod Kit) and 1 W11259006 (lid) and 1 WP8572974 (Whirlpool Washer Lid Right Hinge) and 1 WP8563965 (lid hinge)
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/14/2022
Replacecd all parts from previous diagnosis. Tested unit and unit is now working as designed. Job is complete. cx paid 110 labor by CC.
We serviced a
MAYTAG MICROWAVE
Model MVWC565FW1
Near Frederick, MD 21702
Brian R.
Job Details: 06/14/2022
cx complaint isunit is all over when spinning and makes a squeek and started a grinding chirp sound. tested and checked unit with lid open and saw the wobble and herd the sound. unit will need gearcase and clutches reolaced. unit not leaking water or oil yet. unit will need parts. as soon as parts are in and approvel is given office will schedule.; ordrng 1 W10528947 (Drive Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Clutch)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/14/2022
CX complaint about griddle not reaching temps fast tested and noticed that this griddle works exactly like anoven need to have a preheat time b4 is ready to use let it run for about 15min and then checked temperature with thermocouple temperatures are getting to 350* CX wanted to increased temperature and it kept going up working as designed documented call 7733854233
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Harrisburg, PA 17112
Fred G.
Job Details: 06/14/2022
cx complaint unit is making a grinding noise. inspected unit and turned unit on and with in 3 mins i could hear the noise. took unit apart to find the blower wheel was broken and rubbing the inside of the housing. was able to replace the blower wheel (WP697772) with van stock. tested unit and it checks good.; used 1 WP697772 (blower wheel) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Glen Burnie, MD 21060
Kevin P.
Job Details: 06/14/2022
"unit is in warranty purchased 6/9/21 per receipt and called in for service 6/9/22. cx complaint unit not functioning properly, founf shifter error code and unit not agitating properly, installed and tested new shifter. unit tests good, job complete"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Chesapeake, VA 23320
Austin D.
Job Details: 06/14/2022
cx complaint the unit is not finishing the cycles. checked the unti and found that the rollers were noisy and so was the pulley. found that the cx did not know about the moisture sensor shutting it down early. will order all parts to resolve the noise complaint.; ordrng 1 4392067 (dryer repair kit)
We serviced a
WHIRLPOOL WASHER
Model WFW9470WW01
Near Enola, PA 17025
Fred G.
Job Details: 06/14/2022
i was able to access unit and replace the electric control. tested unit and unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alexandria, VA 22310
Lloyd B.
Job Details: 06/14/2022
Cx says she does not want to pay any money for the repair. Explained it would probably need parts plus shipping labor and tax. Service declined. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Clayton, DE 19938
Andrew W.
Job Details: 06/14/2022
Cx complaint is unit squealing during use. tested and verified complaint. found that belt and splutch are warn. ordering splutch and returning with belt. checked for error codes and none were present. Scheduled to return on 6/28/22; ordrng 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/14/2022
"cx complaint display on console staying partially illuminated at all times, ordering new console; ordrng 1 W11325569 (console cs)"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC0
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/14/2022
Cx complained the unit did not dispense detergant. Inspected the unit and found the float was stuck on the pump. Cleaned the float and tested and it now dispenses soap. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Norfolk, VA 23513
Carl A.
Job Details: 06/14/2022
"cx complaint of unit not making ice,checked unit to find icemaker failed,replaced icemaker tested unit works as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Hockessin, DE 19707
Taylor F.
Job Details: 06/14/2022
"Cx complaint is unit not cooling in the RC. Tested inspected and verifed compalint. Found the RC evap to be frozen over. Thawed evap and replaced evap cover, control set and thermistors. Tested unit and unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Goldsboro, PA 17319
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit leaks. Ran unit on normal cycle and found water leaking from underneath unit. Removed front panel and found the vent assembly disconnected. The vent on door panel wasn't securing to the panel. Removed vent and checked gasket, placed vent on and locked it in place. Ran cycle and found no leaks. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/14/2022
installed door reset unit new hinge right side confirmede water from valve entering ice tray
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Richmond, VA 23235
Chris B.
Job Details: 06/14/2022
replaced yoke divider and motor tested unit working as desighned cx stated
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Martinsburg, WV 25401
Danny R.
Job Details: 06/14/2022
found loose hose on dreseated hose now checksok
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Chesapeake, VA 23325
Austin D.
Job Details: 06/14/2022
came out to repalce the door to find out that the new door had a 1/4 in line for water flow and the unit has a 5/16 in line coiming from it. therefore the unit needs a connector to go from 1/4 in to 5/16 in. part on order. will return once it comes in.; ordrng 1 wp4373559 (1/4 in to 5/16 in connector for water line)
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430GS00
Near Sterling, VA 20165
Richard B.
Job Details: 06/14/2022
"CX complant. Front burners dont ignite correctly. Prior diagnosis found two front burners need caps, igniters and burner heads as well as spark module. Installed all and tested unit. Cooktop working as designed. Job completed, RB"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Potomac, MD 20854
Julian H.
Job Details: 06/14/2022
CX complaint about unit not cooling properly on Rc and leaking water towards the front inspected and found that drain tube is block defrost pan is pitting and causing particles to stuck drain tube is too slim causing restriction air flow is not proper and thermistor needs to be optimized for proper defrost control to determined when to go to defrost change defrost on test 7 to every 8hrs need parts; ordrng 1 W11409190 (DRAIN TUBE) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11162078 (pan-drip)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ05
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/14/2022
Went to install the parts but they are for a diff model number. Updated the model/serial and ordering correct parts; ordrng 1 W11284720 (user interface) and 1 WPW10714545 (gasket)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Smyrna, DE 19977
Andrew W.
Job Details: 06/14/2022
"Cx compalint is unit making squeaking rubbing sound. inspected and verified complaint. looked under unit and found splutch shifted down and belt slipping off splutch coming through the cover which is now defective and could damage replacement belt if not replaced. Ordering cover, belt, and returning with splutch and actuator.; ordrng 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near York Haven, PA 17370
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit's not cooliong in RC section. Inspected unit and found no air coming into RC. Accessed FC and found evap cover to be covered in frost. Unit thermistor failed. Evap fan runnning as designed. Ordering parts, once parts are in contact cx to reschedule;"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Belcamp, MD 21017
Neil H.
Job Details: 06/14/2022
was able to fix dispenser putting gasket back in and dispenser working now will attempt p.o.p.; ordrng 1 W10861000 (detergent dispenser)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chesapeake City, MD 21915
Alexander W.
Job Details: 06/14/2022
"CX stated unit not draining and not finishing cycles. inspected tested and verified cx complaint. found unit has clogged drain pump cleared clog and tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Franklin, VA 23851
Zachery R.
Job Details: 06/14/2022
"replaced both controls, ui, temp probe, and gasket, tested, unit cutting about 1 min into preheating, come to find broil element shorted to ground, repositioned broil element, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Owings Mills, MD 21117
Keith H.
Job Details: 06/14/2022
cx not sure if its leaking or if was left over water from prev visit . inpsected unit tested multple times and unit isnt leaking and theres no water on the floor like prior appt unable to duplicate issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23704
Zachery R.
Job Details: 06/14/2022
"cx complaitn unit not draining, checked unit, come to find defective drain pump, drain pump reading open, replaced drain pump ,tested. unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Millville, DE 19967
Frederick R.
Job Details: 06/14/2022
CX complaint is spray arm keeps falling off. Inspected unit and verified complaint. Found middle spray arm has come aprt and will not stay attached. Ordering spray arm. 34 in stock at Tribles. rescheduled for 6/21/22; ordrng 1 WPW10498900 (spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Denton, MD 21629
Jonathon C.
Job Details: 06/14/2022
"cx complaint, unit not draining. cx just had new disposal put in. installer didnt remove punch for dishwasher drain. punched out disposal. tested unit, unit working as designed. job is complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rockville, MD 20852
Roberto I.
Job Details: 06/14/2022
"Cx complaint warm temp in both compartments.Found frost build up on evaporator and cover. Ran test mode and forced defrost, it didn't turn on. Removed control box, no power sent to the heater (white to brown wire). Left forced defrost on and after few minutes the relay closed amd the heater turned on. Ordering control box W11546609. Pre id thermistor to be used on return.; ordrng 1 W11546609 (control box)"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/14/2022
"Cx complains about a funny smell coming from the oven also the front panel get too hot, isnpected unit, oven heating ok, no gas leak, oven vent cks ok, is normal is the front panel get hot, because the vent circulate the hot air in front of the oven panel"