We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cockeysville, MD 21030
Marc M.
Job Details:
11/22/2022
cx complaint unit leaks during use. inpsected unti and found in test cycle that there is a substantial rip in the drain hose bewteen the tub and the outter rear panel. unit will need parts.; ordrng 1 W10899966 (drain hose)
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/22/2022
replaced panel and went to test unit found drum to be warped from rubbung aganst side panel.unit will need a new drum.will need a 2nd tech due to stack W10541657 1 tribles; ordrng 1 W10541657 (drum) and 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Richmond, VA 23222
Jonathon C.
Job Details:
11/22/2022
"cx complaint, unit not cooling. tested, inspected, verified complaint. found unit pulling 85 watts at the waal, .7 amps on compressor, pulled evap cover, found ball of ice. also found fan motor not running. called JP about sealed system parts. ordering 3 count SS. the cx was on the phone with AIG, they requested the part numbers. provided part numbers to AIG, they declined service. listing needed parts here just in case. fan motor w11024089, compressor w10507884, evap w11459354, dryer wpw10143759, coupler w11506635. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North East, MD 21901
Alexander W.
Job Details:
11/22/2022
Cx stated unit seems to run forever not shutting off inspected tested and verified cx complaint found evap frozen over inspected further found defrost heater harness depinned tried to repin harness but not working ordering evap harness cannot reached due to SO part.; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pasadena, MD 21122
Andrew H.
Job Details:
11/22/2022
"Replaced main control, UI, diffuser, evap harness, freezer door lower hinge and cam. Powered on unit, leveled. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sharpsburg, MD 21782
Ricky E.
Job Details:
11/22/2022
"7-1 customer stated that the unit wasnt heating. verified issue and fnd detatched connection at the element t-stat.. secured connection, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Replaced LH fridge door, freezer door and both rails, Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Richmond, VA 23226
Jonathon C.
Job Details:
11/22/2022
"cx complaint, door warped. replaced door per prior diag. reported job to tech line as requested. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Richmond, VA 23226
Jonathon C.
Job Details:
11/22/2022
"cx complaint, door warped. replaced door per prior diag. reported job to tech line as requested. job is complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Willow Street, PA 17584
Justin L.
Job Details:
11/22/2022
Cx complaint unable to use unit. Was able to access unit and found F2E1. Quoted cx for repair and collected service only as they are gonna reach out to Jennair to have them try and cover repair. Cx will reach out for next steps
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Carlisle, PA 17013
Fred G.
Job Details:
11/22/2022
"i was able to access unit and replace the drive motor, drive belt and splutch as per previous visit. tested unit and found unit now checks good. nd"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Carlisle, PA 17013
Fred G.
Job Details:
11/22/2022
"i was able to access unit and replace the drive motor, drive belt and splutch as per previous visit. tested unit and found unit now checks good. nd"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Newport News, VA 23602
Justin W.
Job Details:
11/22/2022
cx complaint buttons not working properly. checked unit to find console cap button cover separating not allowing for contact with ui. replaced and tested unit working as designed
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near New Market, VA 22844
Danny R.
Job Details:
11/22/2022
found unit wate rline was losoe reinstalled now making ic e
We serviced a
JENNAIR MICROWAVE
Model JMW2427IM03
Near Great Falls, VA 22066
Richard B.
Job Details:
11/22/2022
"CX complant. Oven rattels when door is opened or closed . Oven needs to come out , Two tech job due to CX being difficult, something is loose on oven that is ratteling when doors are opened or closed, checked inner racks and issue still occores when racks removed, RB; ordrng 1 LOOKLOOK (;LOOKLOOK)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Severna Park, MD 21146
Andrew H.
Job Details:
11/22/2022
"Cx complaint is the unit is not powering on. Replaced UI, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Midlothian, VA 23112
John P.
Job Details:
11/22/2022
Picked up control W11546690.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near York, PA 17404
Sal R.
Job Details:
11/22/2022
"CX complaint is that the unti will not runn. I found that the the compressor has failed. I am ordering 1 sealed system repair. Returtn visit will need to be 3 call counted for the R600A sealed system. Once the parts are avalible, please have someone form the oiffice call to set a return date.; ordrng 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11644054 (tube) and 1 W11109499 (filter) and 1 W11504433 (heater tube) and 1 W11504447 (coupler) and 1 W11546692 (evap coil) and 1 W11504449 (coupler) and 1 W11506619 (coupler) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Ashburn, VA 20147
Ken M.
Job Details:
11/22/2022
Customer stated that they canceled the appointment when they answered the door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, VA 23832
John P.
Job Details:
11/22/2022
"CX complaint unit not drying dishes, checked unit found wire not seated on heating element seated wire tested working as designed"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS06
Near West Springfield, VA 22152
Christian C.
Job Details:
11/22/2022
Cx complaint unit fan turns on by itself after 10 minutes. Inspected fan board and control. Reseated connections to fan board and control. No thermal events found. Waited the 10 minutes for the fan and it has not came back on automatically. Still works when pressing buttons. Called safety. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Suffolk, VA 23434
Anthony D.
Job Details:
11/22/2022
cx complaint door fell apart when trying to tighten handle upon arrival door was in pieces reassembled door tested unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Suffolk, VA 23434
Anthony D.
Job Details:
11/22/2022
cx complaint door fell apart when trying to tighten handle upon arrival door was in pieces reassembled door tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Newport News, VA 23608
Justin W.
Job Details:
11/22/2022
cx complaint fc handle loose and frost build up in fc. checked unit to find right side of fc door not closing properly. replaced fc right door bracket and tightened handle. tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Newport News, VA 23605
Justin W.
Job Details:
11/22/2022
replaced fc icemaker tested icemaker completed harvest.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Israel R.
Job Details:
11/22/2022
Customer complaint unti is not starting. I found 120 is getting to the unit. THe unit is getting 120 to the board and blinking light. I tested power to the UI and I am getting 5 Vdc and 13 vdc. Board is good needs User interface. Special order part customer will call if it comes to her or we will call if it comes to us. Ordering UI; ordrng 1 W11460962 (UI.)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Shippensburg, PA 17257
Andrew S.
Job Details:
11/22/2022
Cx complaint is that the unit is shutting off occassionally when opening the door during a bake cycle. Upon arrival I found no error codes. I entered diag and tested the fans and door switch. I am ordering the console. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11428583 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bethany Beach, DE 19930
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool. Tested and verified complaint. Compressor not running. Run windings are 10, 6 and 5. 120vac into start device. Not even trying to start. Ordering start device and capacitor. Cannot reschedule due to NW part.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Fairfax, VA 22030
Christian C.
Job Details:
11/22/2022
"Installed sump assembly, lower spray arm, and upper spray arm. Tested unit no errors and no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/22/2022
"cx complaint not cooling - refrigerator section - refrigerator checked unit and found evap fan vary weak on unit , defrosted unit and found thermistor slightly out of range with weak evap motor drain pan looks like it could be a little wraped not allowing defrost to drain properly ordering all parts for proper repair. temps in fridge 39 and freezer 1 .; ordrng 1 W11457241 (drain pan) and 1 W11087438 (fridge fan) and 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brunswick, MD 21716
Ricky E.
Job Details:
11/22/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Newport News, VA 23606
Justin W.
Job Details:
11/22/2022
cx complaint tub loose. checked unit to find no error codes. found front 2 suspensions bad. replaced from pre id parts. tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Petersburg, VA 23805
Chris B.
Job Details:
11/22/2022
Replaced evap fan tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond, VA 23225
Joseph D.
Job Details:
11/22/2022
"replaced icemaker, cycled it, checked temps, fans, thermistor, working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond, VA 23225
Joseph D.
Job Details:
11/22/2022
"replaced icemaker, cycled it, checked temps, fans, thermistor, working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, VA 22554
Robert W.
Job Details:
11/22/2022
Replaced clutch and washplate unit tested and is working properly.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Chambersburg, PA 17201
Andrew S.
Job Details:
11/22/2022
Cx complaint is that the unit is not igniting consistently. Upon arrival I found that the RF burner is not always igniting properly. I removed the burner cap and found small amounts of corrosion and residue on the cap I cleaned it off and found that the burner ignited better. I also cleaned the flame spreader. I was able to get the burner to ignite more consistently. However it still took several seconds of a couple of the attempts. I quoted the cx for the cost of the repair. Cx paid the service fee and will decide on the repair at a later time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near West River, MD 20778
David J.
Job Details:
11/22/2022
"CX complaint unit makes a squeaking noise When opening and closing. Inspected unit and found where marks on door hinges the door rides on, and no lubrication. Ordering parts for return visit as well as silicone lubricant to make sure this job is complete on next visit. Also wanted to note customer stated that the water and ice dispenser sometimes does not work. I did not see this to be the problem, but the customer wanted it to be noted. Will return one parts arrive.; ordrng 1 WPW10257203 (Door cam) and 1 WPW10257201 (Door cam) and 1 W11037957 (Bracket) and 1 W11292872 (Door hinge) and 1 W11311687 (Cam door) and 1 W11409290 (Top door hinge) and 1 WP99003172 (Silicone lub)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Richmond, VA 23231
Joseph D.
Job Details:
11/22/2022
"found unit with blockage in exhaust vent, reset and confirmed air flow, adjusted vent, unit now working properly. tco and coil check good."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Martinsburg, WV 25404
Ricky E.
Job Details:
11/22/2022
"customer stated that the unit wasnt heating or drying. fnd loose connection at the terminal block, and a clogged vent.. secured the connections at the terminal block, and instructed the customer to have the vent cleaned, unit cks ok.."
We serviced a
MAYTAG DRYER
Model MDE3000AYH
Near Camden, NC 27921
Branden R.
Job Details:
11/22/2022
"cx complaint button is not working, has a burning odor when trying to turn it on checked unit and found motor wanting to lock up and not spin , unit will need new motor and belt . proper vac to motor and all other major componets checked good cx stated she will use it and keep and eye on it , we will need to replace motor and belt at the same time so new belt dont get damaged while waiting for motor and blower wheel; ordrng 1 W10410997 (motor) and 1 33001790 (blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model MDE3000AYW
Near Montpelier, VA 23192
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found squealing at the idler pulley assy replaced idler tested unit now functions normally. Qouted 264.04 cx paid by CC
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Newport News, VA 23608
Justin W.
Job Details:
11/22/2022
arrived to find cx unable to supply reciept putting unit in warranty. advised i would have to charge to look. cx cancelled appointment. cx to reach out to contruction for reciept or to reach out to whirlpool for authorization.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rockville, MD 20850
Julian H.
Job Details:
11/22/2022
Cx complaint about extension for bail arm keep falling off inspected & still in good conditions attched to bail arm & secured it with zipties from toolbag 7 working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near York, PA 17404
Sal R.
Job Details:
11/22/2022
"CX complaint is that the unti will not runn. I found that the the compressor has failed. I am ordering 1 sealed system repair. Returtn visit will need to be 3 call counted for the R600A sealed system. Once the parts are avalible, please have someone form the oiffice call to set a return date.; ordrng 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11644054 (tube) and 1 W11109499 (filter) and 1 W11504433 (heater tube) and 1 W11504447 (coupler) and 1 W11546692 (evap coil) and 1 W11504449 (coupler) and 1 W11506619 (coupler) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/22/2022
came out to resolve the issue with the unit. disassembled the unit as needed. repalced all parts and tested operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Reisterstown, MD 21136
Marc M.
Job Details:
11/22/2022
"cx complaitn following the fc door replacement the unit now rubs the fc door against the rc door when closing. inspected unit and found that the right side door could be adjusted so that the contact is not made during closure. however, cx has a substanially damaged tile floor that has the unit so unlevel that the unit will likely never close optimally due to how unlevel it is (took pics). cx states she wil be having the floor repaired, but as for now unit is as good of an install and closure as it can be."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Reisterstown, MD 21136
Marc M.
Job Details:
11/22/2022
"cx complaitn following the fc door replacement the unit now rubs the fc door against the rc door when closing. inspected unit and found that the right side door could be adjusted so that the contact is not made during closure. however, cx has a substanially damaged tile floor that has the unit so unlevel that the unit will likely never close optimally due to how unlevel it is (took pics). cx states she wil be having the floor repaired, but as for now unit is as good of an install and closure as it can be."
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Alexandria, VA 22301
Eric W.
Job Details:
11/22/2022
latch and springs w11646238 kit called tec line because there was no damage to door or ralls they want the inner door with latches and springs rplaced and he said ther is a service pointer comming out for this problem but part is not avable now should be a few days sr#7735107245; ordrng 1 w11646238 (kit) and 1 W11315618 (drawer)
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA00
Near Red Lion, PA 17356
Sal R.
Job Details:
11/22/2022
I was able to access and replace the hinge and door strike. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
11/22/2022
"Replaced ice maker,, reset power, i/m fill with water.. cks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Hanover, PA 17331
Drew B.
Job Details:
11/22/2022
cx complaint that unit is is not going through cycle found being on well water the unit is not allwoiong the water to go through. being theu nit needs the cold water filter screen cleaned which amongst doing so the unit now has full water pressure. and now checks good
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Mechanicsville, VA 23111
Jonathon C.
Job Details:
11/22/2022
"cx com plaint, rattling sound. replaced blower wheel. noise persisted. i believe i identified the cause to be the clip on the exhaust pipe missing. ordering motor just in case. unable to resched.; ordrng 1 279936 (pipe-exhst) and 1 W11549461 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Reva, VA 22735
Robert W.
Job Details:
11/22/2022
CX copmplaint is frost in FC. Inspected unit and found FC evap frosted over causing RC to be warm defrosted and found the harness to heater defective pull connector and reseatted to get heater to work. Ordering Harness; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDZ00
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/22/2022
cx complaint is freezer light out inpsecte dunit found light blown. ordeirn new light; ordrng 1 W11518235 (light)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Davidsonville, MD 21035
Alexander D.
Job Details:
11/22/2022
"cx complaint unit seems to be getting noisier. inspected unit, heard noise cx is talking about but its not loud at all and sounds normal. can hear compressor running smoothly and not loudly. can hear seperate irregular hum that sounds like refrigerant passing thru the pipes but its not loud and nothing unusual. cx said it doesnt get much louder than this. advised cx sounds are normal and unit is operating as designed and to try and get noise on video if it gets louder. unit is working properly"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near Martinsburg, WV 25405
Ezra M.
Job Details:
11/22/2022
"light burned out, replaced light, new light won't turn off. verified not an LED bulb, ordering control due to failed triac; ordrng 1 W11552018 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Lorton, VA 22079
Christian C.
Job Details:
11/22/2022
Cx complaint unit leaks from the bottom right side of unit. Inspected both evaps no signs of clogged drain or frozen water. Checked drain tube and it is clogged with debris. Installed new drain tube. Checked tube from liner no debris. Unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near Newport News, VA 23602
Justin W.
Job Details:
11/22/2022
cx complaint buttons not working properly. checked unit to find console cap button cover separating not allowing for contact with ui. replaced and tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near North Bethesda, MD 20852
Roberto I.
Job Details:
11/22/2022
"Cx complaint consistent water leak from the back.Inspected unit, found externel drain hose disconnected from the internal hose. Looks like the clamp was out place and the hose popped out. TReconnected hose and ran a test cycle. the unit worked as designed and didn't leak. Cx had some damaged to the ceiling below the washer, the builder is taking care of."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/22/2022
"cx complaint not cooling - refrigerator section - refrigerator checked unit and found evap fan vary weak on unit , defrosted unit and found thermistor slightly out of range with weak evap motor drain pan looks like it could be a little wraped not allowing defrost to drain properly ordering all parts for proper repair. temps in fridge 39 and freezer 1 .; ordrng 1 W11457241 (drain pan) and 1 W11087438 (fridge fan) and 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Salisbury, MD 21804
Michael E.
Job Details:
11/22/2022
"CX complaint: not heating. Tested and verified complaint. I found the high limit thermostat had no continuity. I replaced it, tested unit and found it is heating but unit failed the air flow test in the red. I informed CX of my findings. Unit is now working properly. Job is complete"
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Stafford, VA 22556
Robert W.
Job Details:
11/22/2022
Replaced all parts tested uhnit and unit is working properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hanover, PA 17331
Drew B.
Job Details:
11/22/2022
"cx complaint that unit was doing sheets and had gotte off balanced and making noise and wouldnt stop flashing the spin light. i then was ale to rest/calibrate unit and run service test to test tranmisson and motor,. rods all check good.. instructed cx the sheets more than likely gotten unbalanced for the load to cont."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/22/2022
"cx complaint of unit not working,chedked unit to find the following eror codes F7E1,found that the splutch nut had backed off of shaft of grear case and damaged belt,reseated and tighen splutch down and replaced belt tested and claibrated unti works as designed; ordrng 1 W11239857 (belt CA / VA), used 1 w11239857 (Belt CA / VA) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Ocean Pines, MD 21811
Michael E.
Job Details:
11/22/2022
CX complaint: unsure if filling properly. Tested and verified complaint. I found it is filling to appropriate level in auto and in deep fill. No error codes and unit does get through diagnostic without difficulty. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hagerstown, MD 21742
Andrew S.
Job Details:
11/22/2022
Cx complaint is that the unit is that the unit is not cooling in either section. Upon arrival I found that the evap has frost built up on it. I checked the reading for the thermistor at the control and found it to read 31.5 KOhms. I also found that the heating circuit was reading OL. I am ordering the harness. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W11581973 (Harness)
We serviced a
MAYTAG RANGE
Model MMV1175JB00
Near Middletown, DE 19709
Andrew W.
Job Details:
11/22/2022
Cx complaint is light under unit is not working. inspected and verified complaint. replaced bulb from pre id and tested unit. light is now working and unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Winchester, VA 22602
Daniel J.
Job Details:
11/22/2022
unit dispensed water after paddel has been released also happened at night while not in use replaced ui sheild and paddle tested water stopped when paddle released
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/22/2022
installed new hinges / silicone. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Laurel, MD 20707
Dustin F.
Job Details:
11/22/2022
"Upon Arrival, CX stated the unit was now working and they have no issues with it. Left her a TY card with our number just in case."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Chesapeake, VA 23321
Anthony D.
Job Details:
11/22/2022
"replaced damper control, thermistors, gasket. and gear tested unit is working as designed placed data logger in crisper drawer where food has been freezing rescheduled for 11/29/2022 to pick up data logger ; schdld next appmnt for 11/29 TUE !"
We serviced a
JENNAIR MICROWAVE
Model JMW2430DS00
Near Ashburn, VA 20147
Ken M.
Job Details:
11/22/2022
"Customer thought we were associated with Bray & Scarff and were coming out to replace the console today, states that a Bray & Scarff tech was just out last week and ordered the console. Appointment canceled."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Willow Street, PA 17584
Justin L.
Job Details:
11/22/2022
Cx complaint unable to use unit. Was able to access unit and found F2E1. Quoted cx for repair and collected service only as they are gonna reach out to Jennair to have them try and cover repair. Cx will reach out for next steps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Anthony D.
Job Details:
11/22/2022
cx complaint water leaking into fc when icemaker fills checked unit found filltube pushed back to far into cabinent extended fill tube test unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Whaleyville, MD 21872
Michael E.
Job Details:
11/22/2022
Replaced FC door as per previous diagnosis. The diffuser was not in my bin. When i tested i found the water dispense line is leaking. Ordering water dispense tube and reordering diffusert. Scheduled return visit for 11/30 AM; ordrng 1 W11236851 (diffuser) and 1 WPW10386778 (tube-water)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA
Near Charlottesville, VA 22911
Eric F.
Job Details:
11/22/2022
"Installed pump, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Replaced LH fridge door, freezer door and both rails, Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Newport News, VA 23608
Justin W.
Job Details:
11/22/2022
cx complaint fc handle loose and frost build up in fc. checked unit to find right side of fc door not closing properly. replaced fc right door bracket and tightened handle. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Silver Spring, MD 20901
Dustin F.
Job Details:
11/22/2022
"Replaced Drain pump, control, and clutch per previous tech. Calibrated then tested unit, after testing confirmed no leaks present. unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/22/2022
came out to replace the harness. disassembled the unit as needed. replaced the ahrness and put the unit back together. tested operation. unit is good to go. advsied cx to monitor the unit.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Dunkirk, MD 20754
David J.
Job Details:
11/22/2022
CX complaint door lid latch striker head broke. CX had purchased a striker on their own and needed to be installed. Removed old striker and replace with new one tested unit and made sure it locked. Unit is now working as designed job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Norfolk, VA 23503
Carl A.
Job Details:
11/22/2022
"cx complaint of unit wlaking across floor,checked unit to find the folloing issues error codee F2E1,found that the splutch had fallen off of gear case found oil leaking from unit also found weak suspention rods replaced suspention and drive pulley and belt unit will still needed gear case to repairs unit; ordrng 1 W11130362 (suspension ca / vs) and 1 W11454734 (Gearcase) and 1 W10752187 (Washplate Screw) and 1 W11550891 (Washer Agitator) and 1 W10528947 (Drive Hub) and 1 LOOK/LOOK and 1 WPW10427633 (Drive Pulley Shield), used 1 W11130362 (Suspension Rod Kit ca / vs) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hummelstown, PA 17036
Justin L.
Job Details:
11/22/2022
Cx answered door and stated they attempted to cancel on phone but cancelled at the door instead no work needed
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24HM01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/22/2022
"instalkled console , tested unit."
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24HM01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/22/2022
"instalkled console , tested unit."
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24HM01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/22/2022
"instalkled console , tested unit."
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24HM01
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/22/2022
"instalkled console , tested unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Laurel, MD 20708
Dustin F.
Job Details:
11/22/2022
"CX complaint: Unit not coolingInspected unit, found overfrosting in FC in evap. confirmed connections were good then put unit in test mode to test evap fan. Evap fan will NOT come on and is getting voltage. Quoted CX for evap fan motor, CX does NOT want to repair. charged CX $120.00 service fee."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Norfolk, VA 23502
Carl A.
Job Details:
11/22/2022
"cx complaint of unit not spinning and not agatingi called techline spoke with Andrew ran diag to find the wash plate not moving from tub, checked under side of unit to find that the drive clutch had failed replaced drive clutch break down as follows 1/W10721967service call break down as follows srivce call 0.00parts 39.91shipping 0.00labor 0.00sub total 39.91tax 2.39grand total 42.30; ordrng 1 W10721967 (Drive Clutch Kit CA /VS), used 1 W10721967 (Drive Clutch Kit CA / VS) from stock"
We serviced a
WHIRLPOOL OVEN
Model acr4303mfs7
Near Bohannon, VA 23021
Lucas R.
Job Details:
11/22/2022
"cx complaint unit not heating properly, checked unit found no error codes, themp sensor in range 1064 ohms at 64 degrees, found broil element open @ p5 on control, bw wire unseated from element, reseated, broil at 16 ohms, bake at 24 ohms, 244 vac to unit ran calibration cycle 374296 354 310 358 312 av 334 - adjusted the temp up 20* - unit working as designed - advised CX calling back several times will not get the unit exchanged and will be charged"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Ocean City, MD 21842
Michael E.
Job Details:
11/22/2022
"CX complaint: top spray arm catches top rack and unit leaking in front left. Tested and verified complaint. I found the top spray arm is catching the top rack. It is secured but i see more space above the spray arm than normal. Also i was able to get 2 drops from in the door under the vent and dispenser. Ordering top spray arm, retainer, vent assembly, gasket and dispenser. Cannot reschedule due to SO part; ordrng 1 W11590538 (retainer) and 1 W11573766 (top spray arm) and 1 W11414073 (vent assembly) and 1 W11545539 (vent gasket) and 1 W11412300 (dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Williamsburg, VA 23185
Justin W.
Job Details:
11/22/2022
cx complaint unit leaking from front right of door. checked unit to find no error codes. unable to replicate leak. cx showed video/pic of leak. leveled unit back slightly to decrease risk of leak. advised cx to not pre rinse dishes but to only scrape solids off of dishes. cx agreed. advised cx to prime incoming water prior to starting unit to make sure unit has hot water from start. cx agreed. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, VA 22554
Robert W.
Job Details:
11/22/2022
Replaced clutch and washplate unit tested and is working properly.
We serviced a
MAYTAG DRYER
Model MDE3000AYH
Near Camden, NC 27921
Branden R.
Job Details:
11/22/2022
"cx complaint button is not working, has a burning odor when trying to turn it on checked unit and found motor wanting to lock up and not spin , unit will need new motor and belt . proper vac to motor and all other major componets checked good cx stated she will use it and keep and eye on it , we will need to replace motor and belt at the same time so new belt dont get damaged while waiting for motor and blower wheel; ordrng 1 W10410997 (motor) and 1 33001790 (blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Littlestown, PA 17340
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit doesn't spin. Ran unit and found motor running but drum doesn't spin. Accessed motor and found the idler pulley popped off from cabinet. Re-inserted pulley and placed belt back on motor, ran normal cycle and unit now spins and heats. Cx paid $180.00 for service and labor. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near York, PA 17408
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit doesn't make ice. When arrived found 1 tray ice was made in last several days. Entered into service mode and ran test 56, error code E5 displayed, bad thermistor. Ran test 36 and fan runs. Ordering icemaker and heater, once allmparts are in contact cx to reschedule; ordrng 1 W11087201 (fill tube heater) and 1 W11579560 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near East Riverdale, MD 20737
Shawn D.
Job Details:
11/22/2022
"cleared ice was starting to get heavy on evap, replaced harness plugged unit back in and started to cool down. unit is good"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20003
Samuel R.
Job Details:
11/22/2022
replaced parts and unit is now working properly
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20003
Samuel R.
Job Details:
11/22/2022
replaced parts and unit is now working properly