We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz01
Near Baldwin, MD 21013
Neil H.
Job Details:
11/22/2022
CX HAS EXT WARRANTY THROUGH LOWES HE WILL CALL TO HAVE CALL RECREATED I.W. NO WORK PERFORMED
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz01
Near Baldwin, MD 21013
Neil H.
Job Details:
11/22/2022
CX HAS EXT WARRANTY THROUGH LOWES HE WILL CALL TO HAVE CALL RECREATED I.W. NO WORK PERFORMED
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz01
Near Baldwin, MD 21013
Neil H.
Job Details:
11/22/2022
CX HAS EXT WARRANTY THROUGH LOWES HE WILL CALL TO HAVE CALL RECREATED I.W. NO WORK PERFORMED
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Arlington, VA 22205
Emmanuel R.
Job Details:
11/22/2022
"Upon arrival to replace the tub for this DW, we found that the tub was delivered to the wrong address. The address on file is correct but somehow it never made it to the customer. Reordering tub. Please lets make sure the third tub goes to the correct address and its not damaged, customer is not happy.; ordrng 1 W11409865 (tub)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Newsoms, VA 23874
Zachery R.
Job Details:
11/22/2022
"cx complaint light nonresponsive, checked unit, acu constantly sending 123vac to light, ordering acu to complete repair.; ordrng 1 W11552018 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
11/22/2022
"installed fc fan, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fairfax, VA 22030
Christian C.
Job Details:
11/22/2022
Installed dual valve. Tested unit. Water dispensing normally. Unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Thurmont, MD 21788
Andrew S.
Job Details:
11/22/2022
Cx complaint is that the unit is making a loud squeeling noise when sppinning and wobbles as well. Upon arrival I found no error codes. I then ran the high speed spin and found that the noise is coming from the belt slipping on the splutch. I also found that the basket wobbles during the spin as well. I found that the gearcase has play in it up and down. I am ordering the gear case repair and a 2 call count. Will use the belt and splutch on return. I was able to set the return for Tuesday 12/6 AM preference.; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Alexandria, VA 22314
Eric W.
Job Details:
11/22/2022
cx complant of unit not working qwent to install control and found the wire harness broken and not in stock and cx is not willing to fix unit now and will need refun d for pressure switch and control
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Richmond, VA 23227
Jonathon C.
Job Details:
11/22/2022
maintance guys unable to locate unit. told them to resched when unit is found.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP00
Near Poquoson, VA 23662
Lucas R.
Job Details:
11/22/2022
"replaced bushing and closer, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Williamsburg, VA 23185
Justin W.
Job Details:
11/22/2022
cx complaint unit leaking from front right of door. checked unit to find no error codes. unable to replicate leak. cx showed video/pic of leak. leveled unit back slightly to decrease risk of leak. advised cx to not pre rinse dishes but to only scrape solids off of dishes. cx agreed. advised cx to prime incoming water prior to starting unit to make sure unit has hot water from start. cx agreed. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Gambrills, MD 21054
Israel R.
Job Details:
11/22/2022
Customer compliant unit is leaking. I tested the unit and i could not see the the unit leaking as the custoemr described. But i can see wet under the load and go bin. ANd water marks coming down the dispen ser and gasket but the gaket is full of dog or cat hair. I clear the cood and gasket and i could not ge the unit to leak. The display is not displaying correctly. The unit is displayhing 7:29 for quick cycle. And the numbers are all mess up can even read the time. ORdering dispenser and UI. GAsket is sealing is just a lot of haid in it.; ordrng 1 W11524105 (Dispenser) and 1 W11324037 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/22/2022
Cx has a unit that needs the upgraded element. Installed new heater and the unit shall heat and not elak. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pasadena, MD 21122
Andrew H.
Job Details:
11/22/2022
"Replaced main control, UI, diffuser, evap harness, freezer door lower hinge and cam. Powered on unit, leveled. Unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Arlington, VA 22207
Emmanuel R.
Job Details:
11/22/2022
"Cs unit doesnt want to start a cycle after you hit the start button, confirmed complaint. found error codes F5e1 lid switch , f7e5 shifter fault, f0e2 over suds . I replaced actuator , unit didnt want to shift in diagnostic mode. Also found the lid lock is not responding at all and in tested 9 it wont lock the lid. Odering lid latch , comntrol is working ok but returning with it incase needed.; ordrng 1 W10404050 (lid lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near White Plains, MD 20695
Robert A.
Job Details:
11/22/2022
Cx complaint that the unit lights are out. I inspected the unit and confirmed the complaint. I found the FC LED is blown. I replaced the FC LED and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.
We serviced a
WHIRLPOOL RANGE
Model G7CE3655
Near Vienna, VA 22182
Richard B.
Job Details:
11/22/2022
"CX complant, Cooktop not working , Prior diagnosis found cooktop needs RR switch. Found wrong switch was ordered. Told CX about issue and with additional cost of other switch CX will call and decide what he wants to do . Either pay difference or get refund of other switch and taxes or pay additional difference of switches and additional taxes and labor to repair. RB; ordrng 1 W10337590 (switch 215.86)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rockville, MD 20850
Julian H.
Job Details:
11/22/2022
CX complaint about unit stopped cooling after a big sound then doing a clicking sound constantly confirmed both unit not cooling well RC 56* FC 23* frost formation on FC's evap put unit on test 38 to a forced defrost I was able to hear heater sizzling but I heard a constantly clanking sound from solenoid plug unit to my watt meter & ran test 4 changing up to 7 watts when unit changes speed on compressor then unplugged unit & check resistance on rkv solenoid got 48oh in all of them but giving me a higher resistance on both right windings b4 gets there issue with control board rkv valve & defrost/fan asm CX DONT WANT TO PROCEED WANT TO CALL KA TO SEE IF THEY HELP documented 7735040331; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11429989 (rkv solenoid)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Coaldale, PA 18218
Sal R.
Job Details:
11/22/2022
"CX complaint was that the knob was melted due to normal opperation. I found thatbthe knob was melted and the switch harness was scored with burn marks from melted plastic. I am ordering 1 switch harness (WPW10548355) and 1 burner head(WPW10515455). I replaced knob and closed valve to sorten flame hight on low settings for the cooktop. Once the parts are avalible, please have someone form the office call to set a retun date.; ordrng 1 WPW10548355 (switch harness) and 1 WPW10515455 (RF burner head 53 @ tribs)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/22/2022
replaced panel and went to test unit found drum to be warped from rubbung aganst side panel.unit will need a new drum.will need a 2nd tech due to stack W10541657 1 tribles; ordrng 1 W10541657 (drum) and 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Aldie, VA 20105
Demonte S.
Job Details:
11/22/2022
Inspected the unit. Found that the cx is saying that the Washer is making a Squeaking noise. Ran Service Diagnostics on the unit. Error Codes are F2E1 = Stuck key. Checked all keys by running key activation. All key went out. Cleared error codes. Ran Service Test 51 on the unit. Hot Valve is making a screeching noise while unit is feeling. Unit will need the Hot and Cold Water Valves = W11165546. Cx paid for the Service Call Only by Card. If the cx calls back order the Water Valves. Don't go without parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Chester, VA 23836
Chris B.
Job Details:
11/22/2022
Ordered incorrect ice maker re ordering correct lart number w11517113; ordrng 1 w11517113 (Im)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Mechanicsville, MD 20659
Shane B.
Job Details:
11/22/2022
"cx complaint is the lid not unlocking and drain pump running. cx unplugged unit, pryed the door open and now it wont run. i went into diagnostics but screen was blank, nothing at all on display and every button was an invalid beep. outlet wired properly, 122vac at board. LED on board flashing. unit now goes into diagnostics. found F9E1, F1E2, F7E8. cleared codes, no componants will run. tried unplugging drain pump and lid latch but still cant run valves or anything. drain pump reads 19.1ohms, in spec. motor windings 8.4ohms on each, in spec. techsheet advises replacing control board. documented with techline. they had me check voltage to the drain pump, no voltage. advised replacing board and lid lock. SR#7735106375. quoted cx. he paid service call and is going to call whirlpool.; ordrng 1 W11419171 (control board) and 1 W11394572 (lid lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Stafford, VA 22554
Robert W.
Job Details:
11/22/2022
Arr at Cx and Cx anwered door and stated they tryed canceing appt. Cancel appt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brunswick, MD 21716
Ricky E.
Job Details:
11/22/2022
"installed part, unit cks ok.."
We serviced a
JENN-AIR REFRIGERATOR
Model JUIFX15HX01
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Cs unit is not making ice, confirmed complaint. I found when you turn the unit on it tries to call for water but unit just humms, once a i removed the water filter started rushing in. Unit needs a water filter because the one that came with unit is defective. Test cycle completed, no error codes. Ordering filter.; ordrng 1 F2WC9I1 (filter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/22/2022
on arrival customer showed me the control and while pressing the buttons on the control unit responded adn she was able to select temp also said reight before arrival unit was working
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ
Near Virginia Beach, VA 23452
Carl A.
Job Details:
11/22/2022
cx complaint of unit flickering checked unit to find control board internal failer replaced control tested unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Salunga-Landisville, PA 17538
Justin L.
Job Details:
11/22/2022
cx complaint unit dripping after use. was able to access unit discovered dual water valve to be leaking from both dispenser and fill tube for icemaker causing the unit to leak after use. ordered water valve and setting return Wed 11/30/22 will need ice cleaned on return visit; ordrng 1 W11546685 (dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ellicott City, MD 21042
Robert L.
Job Details:
11/22/2022
"cx complaint never made ice from previous repair, found T56 e5, T57 passed 01, found frozen fill tube, replaced dual valve and heater from pre-id, thawed fill tube, reset power at breaker, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ
Near Hampton, VA 23666
Justin W.
Job Details:
11/22/2022
"cx complaint clicking sound during drain. checked unit to find error codes f9e1, fae2, f8e2. removed unit and installed heater per service pointer. removed drain pump to find chopper blade broke. replaced drain pump without chopper blade. tested unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Germantown, MD 20876
Ricardo S.
Job Details:
11/22/2022
"Cx complains that the unit not dispensing ice, inspected unit and motor makes a humming noise, connections and yoke cks ok. but found some ice stuck on the ice bucket, i clear the bucket, now the unit dispensing ice normally"
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP00
Near Poquoson, VA 23662
Lucas R.
Job Details:
11/22/2022
"replaced bushing and closer, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Lorton, VA 22079
Christian C.
Job Details:
11/22/2022
Cx complaint unit leaks from the bottom right side of unit. Inspected both evaps no signs of clogged drain or frozen water. Checked drain tube and it is clogged with debris. Installed new drain tube. Checked tube from liner no debris. Unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/22/2022
cx complaint the front right burner is only on high mode no matter where they set the switch. tested the switch and the switch is defective. ordering a new switch. will return once part comes in; ordrng 1 WPW10434452 (switch-inf)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Severna Park, MD 21146
Andrew H.
Job Details:
11/22/2022
"Unit is leaning forward and leaking. Upper spray arm had fallen off manifold and into rack, causing water to be diverted to door. Leveled unit and reattached upper spray arm to manifold. Tested unit and unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond, VA 23238
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found compressor overheating and no cool condition suspecting a sealed system leak ordering compressor and drier ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Lokring 1 com) and 1 W11504431 (Lokring 2 com) and 1 W11506619 (Lokring 3 com) and 1 W11109499 (drier-tube) and 1 W11504433 (Lokring drier 1) and 1 W11504447 (Lokring drier 2)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Harrisonburg, VA 22802
Danny R.
Job Details:
11/22/2022
made icemaker cycle and it never fully ran or send water will need icemaker and vavle; ordrng 1 W11546935 (icemaker) and 1 W11546685 (water vavle)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Abbottstown, PA 17301
Bernard M.
Job Details:
11/22/2022
"Cx complaint unit has error code. When arrived found error code F8E0 displayed on console, cooling fan speed low. Attempted to preheat oven at 350 and when unit reached 250 the error code displayed and shut the unit off. During preheat the cooling fan would run but shut off intermittenly. Ordering cooling fan, and set return for Monday 11/28. Office will contact cx with time frame; ordrng 1 W11107275 (cooling fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Petersburg, VA 23805
Chris B.
Job Details:
11/22/2022
Replaced evap fan tested unit working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Winchester, VA 22603
Daniel J.
Job Details:
11/22/2022
customer says they canceled the work order after finding out its was a fee for the service call due to the dishwasher being purchased in 2019 but just opened to finshing up renovations to kitchen due to covid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elkton, MD 21921
Alexander W.
Job Details:
11/22/2022
Cx stated unit seems to run forever not shutting off inspected tested and verified cx complaint found evap frozen over inspected further found defrost heater harness depinned tried to repin harness but not working ordering evap harness cannot reached due to SO part.; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bethany Beach, DE 19930
Michael E.
Job Details:
11/22/2022
"CX complaint: no cool. Tested and verified complaint. Compressor not running. Run windings are 10, 6 and 5. 120vac into start device. Not even trying to start. Ordering start device and capacitor. Cannot reschedule due to NW part.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Winchester, VA 22603
Daniel J.
Job Details:
11/22/2022
customer says they canceled the work order after finding out its was a fee for the service call due to the dishwasher being purchased in 2019 but just opened to finshing up renovations to kitchen due to covid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near McLean, VA 22102
Emmanuel R.
Job Details:
11/22/2022
"Replaced LH fridge door, freezer door and both rails, Unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Stafford, VA 22554
Tanner B.
Job Details:
11/22/2022
"CX Concern the unit making noise during spin start up.. found no errors in diag .. ran diag cycle , couldnt replicate exact noise.. Ordering motor for slightly abnormal noise when motor spinning .. Returning w/ belt and clutch . replace all three on return; ordrng 1 W11283592 (drive motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704ESS3
Near Vienna, VA 22180
Jason A.
Job Details:
11/22/2022
AIG ref#20935179 - - - CX complaint DW racks separated & falls. Wash motor noisey & doesnt clean well. Found lower rack is separated L & R sides. Some of the plastic fell on heater element. Removed plastic & test wash. Called techline. SR 7735110645 > JJ AIG ref#20935179; ordrng 1 W10822165 (track L #5) and 1 W10822166 (track R #5A) and 1 WPW10473807 (support #7) and 1 WPW10473809 (support #7A) and 1 W10860176 (arm-spray #3) and 1 W10861526 (pump&motor) and 2 WPW10546503 (adjuster upr L &R)s and 2 WPW10195839 (dishrack adjuster L & R)s and 2 WPW10195840 (positioner L & R)s and 2 WPW10250160 (clip L & R)s
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/22/2022
not completeing cycle tested cold water vale slow stream tested hot normal at times jack hammers whine when using valves checked gearcase build up of grease on cover and also makes bouncy and moving back and fourth freely when spinning more than one bounce when pressed down informed customer the valves would need to be replaced and rods and sugguested it would need a gear case customer didnt want fix paid the 120 by cc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Mechanicsville, VA 23111
Jonathon C.
Job Details:
11/22/2022
"cx complaint, plastic coming from ice dispenser. inspected unit, found ice broke through ice bin. reported to whirlpool safety, spoke to steve. whirlpool only covering trip. cx declined service. job is complete."
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDW04
Near Vienna, VA 22181
Jason A.
Job Details:
11/22/2022
CX complaint FRIDGE icemaker doesnt stop. Found flag is cracked. LEDs is old style S84638 > JJ; ordrng 4 W11632139 (LED S84638)s and 1 W11215550 (extension)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Mercersburg, PA 17236
Andrew S.
Job Details:
11/22/2022
Cx canceled the job when they found out that it was dispatched as out of waranty.
We serviced a
WHIRLPOOL DRYER
Model WED5540STO
Near Henrico, VA 23231
Joseph D.
Job Details:
11/22/2022
"cx complaint no heat confirmed complaint, founc open heating element, replaced heating elemen. dryer working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond, VA 23238
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found compressor overheating and no cool condition suspecting a sealed system leak ordering compressor and drier ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Lokring 1 com) and 1 W11504431 (Lokring 2 com) and 1 W11506619 (Lokring 3 com) and 1 W11109499 (drier-tube) and 1 W11504433 (Lokring drier 1) and 1 W11504447 (Lokring drier 2)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dover, PA 17315
Sal R.
Job Details:
11/22/2022
"CX compliant was that the unti was making a grinding sound. I was able to run 2 auto test and a recalibration with out finding any grinding concerns. I did find a F2E3 (control miss,atch ). I am ordeirng 1 control board (W11513246). Once the part is avalible, please ahve somenoe form the office call to set a retun date.; ordrng 1 W11513246 (control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Ruckersville, VA 22968
Eric F.
Job Details:
11/22/2022
"Confirmed cx complaint drum banging around when spinning/agitating. Found suspension unseated from front left cabinet. Reseated suspension, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Ruckersville, VA 22968
Eric F.
Job Details:
11/22/2022
"Confirmed cx complaint drum banging around when spinning/agitating. Found suspension unseated from front left cabinet. Reseated suspension, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Boyds, MD 20841
Ricardo S.
Job Details:
11/22/2022
"the client complains that she can not pull the water filter out, inspected unit, filter head check fine, i removed the filter but was i little hard .. unit cks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20175
Ken M.
Job Details:
11/22/2022
Cover and spray arm replaced. Unit tested and is working properly. Old parts left with customer.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Alexandria, VA 22301
Eric W.
Job Details:
11/22/2022
latch and springs w11646238 kit called tec line because there was no damage to door or ralls they want the inner door with latches and springs rplaced and he said ther is a service pointer comming out for this problem but part is not avable now should be a few days sr#7735107245; ordrng 1 w11646238 (kit) and 1 W11315618 (drawer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Camp Hill, PA 17011
Fred G.
Job Details:
11/22/2022
"cx complaint RC door needs aligned with the FC door and aslo when open RC doort theres a noise. inspected unit and found RC door stop bracket was slightly bent, was able to bend back bracket and stop noise. also was able to align doors. unit now checks good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Norfolk, VA 23503
Carl A.
Job Details:
11/22/2022
"cx complaint of unit wlaking across floor,checked unit to find the folloing issues error codee F2E1,found that the splutch had fallen off of gear case found oil leaking from unit also found weak suspention rods replaced suspention and drive pulley and belt unit will still needed gear case to repairs unit; ordrng 1 W11130362 (suspension ca / vs) and 1 W11454734 (Gearcase) and 1 W10752187 (Washplate Screw) and 1 W11550891 (Washer Agitator) and 1 W10528947 (Drive Hub) and 1 LOOK/LOOK and 1 WPW10427633 (Drive Pulley Shield), used 1 W11130362 (Suspension Rod Kit ca / vs) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Coaldale, PA 18218
Sal R.
Job Details:
11/22/2022
"CX complaint was that the knob was melted due to normal opperation. I found thatbthe knob was melted and the switch harness was scored with burn marks from melted plastic. I am ordering 1 switch harness (WPW10548355) and 1 burner head(WPW10515455). I replaced knob and closed valve to sorten flame hight on low settings for the cooktop. Once the parts are avalible, please have someone form the office call to set a retun date.; ordrng 1 WPW10548355 (switch harness) and 1 WPW10515455 (RF burner head 53 @ tribs)"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS01
Near Columbia, MD 21044
Robert L.
Job Details:
11/22/2022
"installed new inner both, both hinges and bulb per previous, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Richmond, VA 23234
Joseph D.
Job Details:
11/22/2022
"cx complaint that unit will not start, -confirmed complaint, 5-12 vdc to console yet no response, replaced and unit now starting properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Boyds, MD 20841
Ricardo S.
Job Details:
11/22/2022
"the client complains that she can not pull the water filter out, inspected unit, filter head check fine, i removed the filter but was i little hard .. unit cks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, VA 23238
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice bin container tested unit now functions normally.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/22/2022
"cx complaint noisy spin.shaking violently, drum shaking when there is nothing in it. checked unit and found no errors stored to unit . found when unit is sensing washplate is spinning VARY fast , checked under unit and gearcase checked good no oil belt also checks good, tryed to remove wash plate and it is seized will need a new one for repair to be done unit will need Hub , washplate and clutch kit for proper repair; ordrng 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W10721967 (drive clutch kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/22/2022
"Installed clip, tested unit. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Stafford, VA 22556
Robert W.
Job Details:
11/22/2022
Replaced all parts tested uhnit and unit is working properly.
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Stafford, VA 22556
Robert W.
Job Details:
11/22/2022
Replaced all parts tested uhnit and unit is working properly.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brunswick, MD 21716
Ricky E.
Job Details:
11/22/2022
"installed part, unit cks ok.."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Catonsville, MD 21228
Robert L.
Job Details:
11/22/2022
"installed new motor, upper harness, motor relay and main contorl, recalibrated, tested all ops ok"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS3
Near Elkridge, MD 21075
Israel R.
Job Details:
11/22/2022
Customer complaint middle burner is very high and uncontrolled. I tooke the cap off and found the orifice has fallen off. I tried to screw it back together but the hole is stripped or crossthreaded. The unit needs orifice holder. Ordering new holder.; ordrng 1 W10732141 (holder-orf)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Woodstock, VA 22664
Danny R.
Job Details:
11/22/2022
4 pm they leave no one here to move stuff unit trapped behind stuff; saved tckt
We serviced a
JENN-AIR ICE MAKER
Model JUIFN15HX01
Near Vienna, VA 22181
Jason A.
Job Details:
11/22/2022
CX complaint ICEMAKER slows down & very loud. W11623132 Rev. A. Verified pump build date is good & replace recirc pump. Test recirc pump for 5 minutes non-stop & it is quiet. Set unit to normal ice production & sheet is forming. NO LEAKS > JJ
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Glen Allen, VA 23059
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found unit drys properly In timed dry doesn't work well in automatic cycles informed cx of location of the sensors and to encourage cx to put wet clothes as close to sensor as possible removed and replaced the moisture sensor Harness for added insurance unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elkton, MD 21921
Alexander W.
Job Details:
11/22/2022
Cx stated unit seems to run forever not shutting off inspected tested and verified cx complaint found evap frozen over inspected further found defrost heater harness depinned tried to repin harness but not working ordering evap harness cannot reached due to SO part.; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWP0
Near Upper Marlboro, MD 20772
David J.
Job Details:
11/22/2022
"CX complaint unit will not wash dishes. Inspected unit and found no water going into unit to start washing. Put a few cups of water in dishwasher and sump ran correctly with no leaks. Checked voltage at inlet valve and had nothing. Remove front door skin and found brown wires to have come apart. Unit will need a new harness to properly fix. Patched harness, temporary until customer decides what they want to do. Unit is now working and washing dishes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz01
Near Baldwin, MD 21013
Neil H.
Job Details:
11/22/2022
CX HAS EXT WARRANTY THROUGH LOWES HE WILL CALL TO HAVE CALL RECREATED I.W. NO WORK PERFORMED
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brunswick, MD 21716
Ricky E.
Job Details:
11/22/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDZ00
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/22/2022
cx complaint is freezer light out inpsecte dunit found light blown. ordeirn new light; ordrng 1 W11518235 (light)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20175
Ken M.
Job Details:
11/22/2022
Cover and spray arm replaced. Unit tested and is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/22/2022
installed new hinges / silicone. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/22/2022
installed new hinges / silicone. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sharpsburg, MD 21782
Ricky E.
Job Details:
11/22/2022
"7-1 customer stated that the unit wasnt heating. verified issue and fnd detatched connection at the element t-stat.. secured connection, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Solomons, MD 20629
Shane B.
Job Details:
11/22/2022
cx complaint is the unit not dispensing ice correctly since last repair. i found the ice glide is missing. replaced with preIDed part and tested. unit dispensed ice without missing the cup. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Prince George, VA 23875
Chris B.
Job Details:
11/22/2022
"Cx complaint unit will not drain insp unit found f9e1 long drain code also found f8e3 amount of water code ran unit threw test mode unable to duplicate cx complaint ran unit threw test mode twice then filled and drain unit on bulky cycle ; ordrng 1 W11374900 (Encoder), ordrd 1 W11428994 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Upper Marlboro, MD 20774
David J.
Job Details:
11/22/2022
CX complaint unit not cooling waiting for customer to arrive after calling office. Once customer arrived. He had stated hes just gonna go buy a new unit because of the holiday. CX cancel appointment.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Inwood, WV 25428
Ezra M.
Job Details:
11/22/2022
"not heating. found tco failed, not sending voltage to heater. replaced tco and tested, heating properly"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/22/2022
"cx complaint noisy spin.shaking violently, drum shaking when there is nothing in it. checked unit and found no errors stored to unit . found when unit is sensing washplate is spinning VARY fast , checked under unit and gearcase checked good no oil belt also checks good, tryed to remove wash plate and it is seized will need a new one for repair to be done unit will need Hub , washplate and clutch kit for proper repair; ordrng 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W10721967 (drive clutch kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Dover, PA 17315
Sal R.
Job Details:
11/22/2022
"CX complaint was that the unit wpould not fill. I found unit had a F8E1 . I was able to replace the inlet valve and unit test good. I collected $272.07 Cash for service/labor , part, shipping, and taxes. UNuit test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rockville, MD 20850
Julian H.
Job Details:
11/22/2022
replaced parts MUST WAIT 24 HRS TO COOL DOWN COMPLETELY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North East, MD 21901
Alexander W.
Job Details:
11/22/2022
Cx stated unit seems to run forever not shutting off inspected tested and verified cx complaint found evap frozen over inspected further found defrost heater harness depinned tried to repin harness but not working ordering evap harness cannot reached due to SO part.; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Sinking Spring, PA 19608
Drew B.
Job Details:
11/22/2022
cx complaint that unit is not lighting the upper rc section and the fc section is out when arrived i foudn the unit to have the fc light completely wires not accessiable and cant do led repair. called techline spoke to bruce unit is not repairable. will follow u pwith WP for their next step.
We serviced a
WHIRLPOOL DRYER
Model MDE3000AYW
Near Montpelier, VA 23192
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found squealing at the idler pulley assy replaced idler tested unit now functions normally. Qouted 264.04 cx paid by CC
We serviced a
WHIRLPOOL DRYER
Model MDE3000AYW
Near Montpelier, VA 23192
Thomas B.
Job Details:
11/22/2022
Cx complaint unit is not working properly inspected unit found squealing at the idler pulley assy replaced idler tested unit now functions normally. Qouted 264.04 cx paid by CC
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Newport News, VA 23606
Justin W.
Job Details:
11/22/2022
cx complaint tub loose. checked unit to find no error codes. found front 2 suspensions bad. replaced from pre id parts. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Mechanicsburg, PA 17055
Fred G.
Job Details:
11/22/2022
i was able to access unit and replace the lower harness as per previous visit. tested unit twice and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Chester, VA 23836
Chris B.
Job Details:
11/22/2022
Ordered incorrect ice maker re ordering correct lart number w11517113; ordrng 1 w11517113 (Im)