We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Marshall, VA 20115
Ezra M.
Job Details: 06/17/2022
"installed evap fan motor and fan scroll, noise normal"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairfax Station, VA 22039
Carl R.
Job Details: 06/17/2022
"Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed dishwasher from underneath the kitchen counter and Removed 2 screws. Removed 2 plastic fasteners and Removed the original heater element. Installed new heater element and 2 plastic fasteners. Checked for leaks, no leaks found. Returned unit back underneath kitchen counter. Unit working properly."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC7AS05
Near Woodbridge, VA 22192
Demonte S.
Job Details: 06/17/2022
"Installed the Console, Control Board & Fuse. Powered unit On. No Display. Checked the power at the Fuse. I'm getting 7.55 Volts.I then checked the power at the Control Board. I'm getting 3.21 Volts. Checked power at the junction box. Found House Wires fried. Cx will not to get an Electrician. ( Turned breaker off to the Oven. Told cx to leave power Off.) ( Any questions please check Sd Pictures.)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Silver Spring, MD 20910
Israel R.
Job Details: 06/17/2022
Installed new cover and base. Unit is back to normal operations
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/17/2022
"New led modules were too big and didn't fit in the holes. I had to trim all the modules une by one on the back part by using a blade. Once trimmed and installed they were perfect. All the lights turned on, unit good to go"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Frederick, MD 21702
Ricardo S.
Job Details: 06/17/2022
"Cx cmplains about a smoke,, inspcted unit, terminal block, contrl board, heater, motor and sump cks ok, i ran diagnostic test mode and heater circuit working ok.. but the cancel button not working, replaced cntrl.. unit teted and working ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Bowie, MD 20720
Justin S.
Job Details: 06/17/2022
"the unit was off when i arrived. found the unit had no pressure in the system. cx only wanted to replace the evaporator since the compressor was working. replaced the evaporator and vacuummed the system down. filled to weight and checked for leaks. low side pressure is 5psi and high side pressure is 185psi. the unit is beginning to cool down good; ordrng 1 w10913906 (coupler) and 1 WPW10143759 (filter), used 1 w10913906 (coupler), and 1 WPW10143759 (filter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Reading, PA 19608
Justin L.
Job Details: 06/17/2022
Cx complaint unit not cooling. Cx had a company out yesterday who diagnosed compressor. Was able to access unit and found unplugged. Plugged in unit and found compressor would click and buzz. Changed out start device and same issue occured unit will need a 3 call count sealed system repair after speaking to SS tech MM. Once parts are in office will need to call and set return; ordrng 1 W11574734 (compressor) and 1 W11504431 (suction line to condensor) and 1 W11504415 (coupler) and 1 W11506621 (charge to compressor) and 1 W11506635 (access valve) and 1 W11109499 (filter drier) and 1 W11504445 (3 wayto drier) and 1 W11504447 (cap tube to drier) and 1 W11578027 (evaporator) and 1 W11506620 (cap tube to evap) and 1 W11504450 (cap tube to evap)
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS1
Near Washington, DC 20002
Samuel R.
Job Details: 06/17/2022
cx complaint unit doesnt ignite all the time.inspected unt and found ignitor to come on at times.unit will need a new ignitor everything else checks out well.called pwh for part and have 1 in stock; schdld next appmnt for 6/27 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near East Petersburg, PA 17520
Justin L.
Job Details: 06/17/2022
cx complaint of knocking noise or tapping noise. Was able to access unit and verify noise. In accordance with Technical Service Pointer #: W11610345 Rev A was able to adjust filter drier then ran test 4. Verified unit not making noise unit now checks good no further work needed
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Washington, DC 20009
Ricardo S.
Job Details: 06/17/2022
"Replaced part. reset power, unti tested and microwave working ok"
We serviced a
WHIRLPOOL WASHER
Model MHWE251YG00
Near Lancaster, PA 17603
Drew B.
Job Details: 06/17/2022
CX was waiting for grandfather to get home to see if they wanna do repair waited in truck till grandfather arrived found no serevice being done
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX9885IEM01
Near Washington, DC 20006
Ricardo S.
Job Details: 06/17/2022
I/m leaks .. faulty single valve; ordrng 1 W10865826 (valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, VA 22031
Christian C.
Job Details: 06/17/2022
Cx complaint unit freezes vegies in drawers and ice maker clumps up. Inspected unit found ice maker full and in clumps. FC was at 5 degrees and RC was at 40. Set temps to recommended. Unit ui is stuck on extend freeze. Ordering ui. Unit has additional 1 year builder warrenty.; ordrng 1 W11330486 (ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lebanon, PA 17042
Bernard M.
Job Details: 06/17/2022
"Cx complaint unit leaks. Cx had unit partailly out from under counter. Pulled unit completely out and onto moving mat, found water marks on floor and on the back of unit coming from heater connection. The brass bushings were deteriorated inside. Replaced heater using pre-id parts, ran test cycle and unit heats and checks good"
We serviced a
MAYTAG DRYER
Model MGD6630HW3
Near Fairfax, VA 22031
Christian C.
Job Details: 06/17/2022
Cx complaint unit does not heat. Inspected unit found no error codes. Getting 120VAC from outlet. Outlet has correct polarity. Ignitor is not glowing. Ignitrr reading 65ohms. No voltage going to ignitor. Tco reading .1ohms. Getting no voltage from control at heater relay. Ordering control.; ordrng 1 W11512753 (acu)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Union Bridge, MD 21791
Brian R.
Job Details: 06/17/2022
lap top crashed and all notes were lost. per codes and running issues unit will need. parts. as soon as parts are in office will schedule.; ordrng 1 W11084867 (Harness) and 1 W11414073 (Vent Fan) and 1 W11414079 (UI Housing) and 1 W11537778 (Element)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Seven Valleys, PA 17360
Drew B.
Job Details: 06/17/2022
cx complaintt hat unit had the underneath cracked on cooktop by the large right burner casue possible by the thermal crack and no signs of anything chipping or had hit the top to casue and also the gakste on the doors are flarring and need replaced ordering parts call o reschd with cx.; ordrng 1 W10877558 (cooktop) and 1 W10337392 (gaskt-door upper) and 1 WPW10269069 (gasket door lower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Manassas, VA 20112
Demonte S.
Job Details: 06/17/2022
Inspected the unit. Found that the cx is saying that the Freezer Door has Condensation at the top of the Door in a circle. Checked the Freezer Door. Found that there is Condensation in a perfect circle. Seems like the Freezer Door has a spot missing of installation. Unit will need the Freezer Door.( Advised that the cx checks the Door once it is received for damages. Also advised that this will take 6-8 week to receive Door.); ordrng 1 W11436967 (DOR-FIP(W11377893))
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/17/2022
per notes installed wire harnes ran calibration cycle than diag no faults or errors occured
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Marshall, VA 20115
Ezra M.
Job Details: 06/17/2022
"not drying. found left side harness not connected to heater. reconnected, ran diag cycle, no errors, heating normally. also advised cust to refill rinseaid and run hot water before cycle."
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Stevens, PA 17578
Bernard M.
Job Details: 06/17/2022
Cx complaint unit's lamp doesn't come on. Inspected unit and found the lamp doesn't come on after pressing buttons on keypad. Replaced lamp 8206232A using pre-id parts. Lamp now illuminates on all 3 settings. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2976AEM03
Near Mechanicsburg, PA 17050
Bernard M.
Job Details: 06/17/2022
"Replaced valve and dispensed water, the valve no longer leaks. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manassas, VA 20111
Demonte S.
Job Details: 06/17/2022
Installed the Gearcase & Splutch. Tested the unit. Unit is still making a grinding noise. Rediagnose the unit. Found that the Drum & Wash Plate had no splines. Gearcase is grinding on the few splines that's left. ( Advised the cx not to run the washer until parts are installed. ); ordrng 1 W10902814 (Whirlpool Washer Washplate) and 1 W10528947 (Whirlpool Washer Drive Hub) and 1 W10752719 (Whirlpool Washer Spin Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Washington, DC 20006
Ricardo S.
Job Details: 06/17/2022
Unit leaks from ice maker ... order single valve; ordrng 1 W10865826 (valve)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LW1
Near Salisbury, MD 21801
Jonathon C.
Job Details: 06/17/2022
"cx complaint, flame too large. did not install parts from prior diag as they do not effect gas flow or pressure. cx had a second gas range in the garage with the exact same issue telling me either neither of them were ever converted properly or there is a gas presure issue. ordering gas pressure tester.; ordrng 1 gaspressuretester (gas pressure tester)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Elkton, MD 21921
Alexander W.
Job Details: 06/17/2022
CX stated fridge not cold enough inspected tested and verified cx complaint found freezer is frosting up again found control and thermistor defective ordering heater just in case. cannot resched at this time due to SO parts.; ordrng 1 W11546690 (control) and 1 W11546610 (heater) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Elkton, MD 21921
Alexander W.
Job Details: 06/17/2022
CX canceled due to unit is under lowes contract and it was never dispatched over to us; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near Silver Spring, MD 20906
Israel R.
Job Details: 06/17/2022
Customer complaint unit door is making noises when opening and closing. I tested the unit and found the door gasket is rubbing the body and making noises. I cleande steamed the gasket and applied a very small layer of grease on the body and the unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairfax, VA 22031
Christian C.
Job Details: 06/17/2022
Installed heating element per special project. Tested unit no errors and no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/17/2022
"Replaced part, cleared errors and ran a test cycle. The unit worked as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Nottingham, MD 21236
Milton J.
Job Details: 06/17/2022
Cx complaint unit making a clicking sound. Confirmed clicking coming from FC. Put into service mode and while manually testing functions found the noise is from the damper seized. Ordering new Damper plus returning with all Pre-IDed parts just incase. -MJrob; ordrng 1 W11087463 (Damper)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kingsville, MD 21087
Neil H.
Job Details: 06/17/2022
replaced the heater per sp unit checked good
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS02
Near Churchville, MD 21028
Neil H.
Job Details: 06/17/2022
replaced the console unit tested good cleared codes f2e2
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Street, MD 21154
Sal R.
Job Details: 06/17/2022
"CX complai t was thatb the tuni was not making ice. I found in diag mode a E2 error code. I was able to access and replace the icemaker . I then ran test 56,57, and 45. I found the unti tp be opperating as designed. UNit test good."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HW07
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/17/2022
replaced parts tested unit works as designed
We serviced a
WHIRLPOOL RANGE
Model WMH32519HZ06
Near Severna Park, MD 21146
Shawn D.
Job Details: 06/17/2022
arrived went through paper work with cx to find pop and finally found it and is 2 and half months out of warrenty. infomred cx i would hve to charge her she wants me to go any farther or to call whirlpool for an auth. cx is calling whirlpool for auth unit will need a control and bulb for retrun when cx gets auth
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bel Air, MD 21014
Neil H.
Job Details: 06/17/2022
the new bin released cubed but jammed on crushed ordering auger and the new handle was bent already reordering; ordrng 1 W11185686 (ice-contnr) and 1 WPW10309866 (Whirlpool Refrigerator Ice Dispenser Solenoid) and 1 WP63052-2 (impeller) and 1 W11310391 ( MOTOR) and 1 W10899551 (handle)
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Glen Burnie, MD 21061
Shawn D.
Job Details: 06/17/2022
"cx complaint unit started making loud noise now stopped heating. inspected unit then checked for errors and had none. ran unit and is so lound the exhaust pipe is vibrating and kinda jumping up and down. took unit apart to find lint everywhere inside, blower wheel broken, line all in the hater and duct. ohms out heater and is open, idler spins slow and warn bad. gave cx quote for all parts and dryer clean out and agreed. cx paid in full ordering parts and charged ectra for cleaning out dryer so 2 counting job on return and cx is getting vent cleaned in the mean time; ordrng 1 W10837240 (idler 26.75) and 1 WP697772 (blower wheel 40.75) and 1 WP3387747 (element 85.68) and 1 280148 (tco 55.00) and 1 W11401018 (service kit seal 22.24) and 1 2countjob (2 count job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Manassas, VA 20110
Demonte S.
Job Details: 06/17/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator isn't cooling. I then checked the Freezer Evaporator Section. Frost Pattern only on the first coil. Damper Control is grinding. Unit will need the Compressor =WPW10507886 , Coupler = W11506635 , Drier = WPW10143759 , Damper = W11087463. Cx paid for the Service Call Only. If the cx calls back order these parts. Don't go without parts."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Delaplane, VA 20144
Ezra M.
Job Details: 06/17/2022
"installed new pump and motor assembly, ran full diag cycle, no errors, no leaks, unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21215
Shane M.
Job Details: 06/17/2022
cx complaint the isnt making or dispennsing water. found no water to unit. pulled unit out & found no water supply to unit. unplugged from under the sink and no valve to plugg into. cx will need a plumber.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Fallston, MD 21047
Neil H.
Job Details: 06/17/2022
"f7e1motor getting 120v but motor only humming new motor and cap needed; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (Whirlpool Washer Capacitor) and 1 W11590868 (Harness, Lower)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Clarksville, MD 21029
Justin S.
Job Details: 06/17/2022
replaced element per Technical Service Pointer #: W11540964. tested nd the unit is not leaking
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Annapolis, MD 21401
Shawn D.
Job Details: 06/17/2022
"replaced ice maker and same issue and new ice maker is at the same place as the old one so ice maker has never cycled for a second they are coming in that position. i then checked for power at ice maker and has none and bin switch ohms out. called techline spoke iwth joel he had me check power at ice maker none blakc to white. he then said we need to check and see if contro, has power at p12 on red wire so we checked and control is sending no power he said issue is in control or ui and said to order and replace both sr#7733867681 ordering control and ui for retrun; ordrng 1 WPW10739408 (control) and 1 W10846767 (ui)"
We serviced a
WHIRLPOOL FREEZER
Model WRT511SZDM02
Near Crofton, MD 21114
Alexander D.
Job Details: 06/17/2022
"cx complaint frost on everything in fz, rc warm. inspected unit and verified complaint. upon arrival, cx said it started cooling better a couple days ago but can still see line of frost on ceiling of fz by door and one of the return ducts is clogged with ice. cleared ice with steamer. advised cx this is usually caused by door being left open or warm air getting in somehow. noticed small gap in bottom corner of rc door but frost is pointing to warm air coming in thru fz door. fluffed gaskets with heat gun. releveled unit so its slightly leaning back to help close doors. advised cx to monitor and call back if issues persist"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319EBS05
Near Columbia, MD 21045
Robert L.
Job Details: 06/17/2022
"cx coplaint unit sparking and arcing , found wave cover burnt dropped down found parts of tip and MAG acring and destroying wave guide, , wave guide none repairable, called tech line refered cx back to safety"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Baltimore, MD 21210
Shane M.
Job Details: 06/17/2022
cx complaint the unit door handle fell off bottom oven door. fix this issue for cx. cx also had a broken knob. gave cx a part #.. will order him self. collected svc
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rehoboth Beach, DE 19971
Andrew W.
Job Details: 06/17/2022
Replaced sump per prior diagnosis. tested unit and checked for leaks and error codes. unit had no leaks and no error codes. unit is working as designed. informed cx on proper use of rinse aid as well as types and levels of detergent. job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Ranson, WV 25438
Danny R.
Job Details: 06/15/2022
the rods are bent and shaking; ordrng 1 W10780044 (rods)
We serviced a
KITCHENAID DBL WALL OVEN
Model JJW9627DDB
Near Bethesda, MD 20816
Roberto I.
Job Details: 06/15/2022
"CX complaint both ovens are show on preheat. Upper door not sealiong properly.Tested both ovens, all 4 elements worked fine. Ran a 350F bake cycle on both ovens and both preheated in about 18 minutes. It seems to be ok to me considering that this model doesn't turn on the convection fan and element to help the static bake preheat. Inspected upper door, noticied of bad hinge. Found on servicematters part list than hinges receptacles must to be replaced with the hinges. Ordering 2 hinges WP74010284 and 2 receptacles WP74011337. CX paid in full. Return visit 6/23/22; ordrng 2 WP74010284 (hinge)s and 2 WP74011337 (receptacle)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ocean View, DE 19970
Andrew W.
Job Details: 06/15/2022
Cx complaint is unit is freezing in the bottom drawers in the rc. inspected and verified complaint. cx had produce in the crisper drawers that were becoming frozen. checked the temperature inside the unit and it matches the set temp of 39 degrees. went to the control and ohmed out the thermistor for the rc and it was in the range. this is the only section of the fridge that is freezing and the freezer is not over freezing/at correct temps. adjusted temp up on unit to 41 to see if the temp is just set too low. Ordering a thermistor just in case the issue persists. Cannot reschedule due to OOS part.; ordrng 1 W11135456 (rc thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Frederick, MD 21701
Ricky E.
Job Details: 06/15/2022
"installed parts and verified operation, unit cks ok..."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Rockville, MD 20852
Justin S.
Job Details: 06/15/2022
replaced the base and the caps and teted. the unit is now igniting good. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/15/2022
replaced door coupler and filter housing working fine water has a sound for reduction of pressure due coupler CX states is fine working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dumfries, VA 22172
Demonte S.
Job Details: 06/15/2022
Installed the Dispenser
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Heathsville, VA 22473
Thomas B.
Job Details: 06/15/2022
Cx complaint unit is not working properly inspected unit found Motor assy needed rubber gasket motor mount gasket is torn from motor mount. Ordering new motor assy for repair; ordrng 1 279827 (motor!dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bowie, MD 20715
Alexander D.
Job Details: 06/15/2022
"replaced icemaker, tested unit. unit is now working properly"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS00
Near Chesapeake, VA 23322
Branden R.
Job Details: 06/15/2022
"came out to replace parts on unit , disassembled and replaced all parts led board pantry ui and harness , everything checked good while installing tested unit and everything is running as designed , reinstalled unit is running as designed cx agreed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Parkville, MD 21234
Milton J.
Job Details: 06/15/2022
CX complaint door switch in RC broke. Inspected and confirmed. Installed new Door Switch in RC as sent by Pre-ID. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Potomac, MD 20854
Roberto I.
Job Details: 06/15/2022
"CX complaint dron not spinning.Started a cycle, confirmed drum not spinning and no heat. Thermal fuse ok, confirmed 120V betven door switch (blue wire) and P1-4 on control. Found broken belt switch. Ordering belt switch 279782. ordrng 1 279782 (belt switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near New Castle, DE 19720
Taylor F.
Job Details: 06/15/2022
Cx complaint is unit not powering on. tested inspected and verifed complaint. Found the fascia getting power but not responding. Replaced the fascia from pre ID and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Harrisburg, PA 17104
Fred G.
Job Details: 06/15/2022
cx complaint unit is dispensing hot water for all settings. inspected unit and entered it into diag and found 0 error codes. ran and auto test and while unit was dispensing i felt the water hoses. i found the hoses were swapped. i was able to connected the hoses in the right spot and tested unit again. unit now checks good.
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Manassas, VA 20110
Robert W.
Job Details: 06/15/2022
arr at CX and found the holder part is damaged the pins that hold switch in place are damaged and wont work properly ordering Holder. Called office to explain issue and reschedule; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near South Mills, NC
Branden R.
Job Details: 06/15/2022
"cx complaint unit not cooling , upon arival unit both sides were room temp while all fans running , notice compressor was not running while all fans were on ... uninstalled and disassembled back found compressor kicking on at 9 amps and locking up , disassembled freezer and found where it looks like it was leaking from evap , unit will need sealed system repair . ordering all parts for repair; ordrng 1 W11370574 (compressor) and 1 W11504431 (lokring) and 1 W11546692 (evap) and 1 W11504448 (lokring) and 1 W11506620 (lokring) and 1 wpw10143759 (dryer) and 1 w10913906 (coupler) and 1 sstech (ss tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Newport News, VA 23601
Anthony D.
Job Details: 06/15/2022
cx complaint low ice production checked unit fc temp at -3 and rc temperature at 39.4. found food blocking back vent notified cx this could slow ice production down. verified proper water flow to unit and ice maker completes harvest and fill. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42FMX01
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/15/2022
"upon arrival incorrect heater ordered, called office rescheduled with office stock for tomorrow, cx available after 12:00 pm, parts left onsite. verrified by sammy, advised was ok.; ordrng 1 WP2316878 (heater-pan)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lexington Park, MD 20653
Robert A.
Job Details: 06/15/2022
"Cx complaint that the unit is making a squeaking noise. I inspected the unit and confirmed. I opened the unit and noticed the belt was worn in multiple places. The rollers and idler are fine, I cleaned and lubricated them. After cleaning the rollers and idler the noise was still present. The unit will need a new belt to resolve the issue. I'm ordering the part for the return visit. I collected the service call fee by CC.; ordrng 1 WPW10198086"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Washington, DC 20007
Samuel R.
Job Details: 06/15/2022
cx complaint unit is not working.inspected unti and got no error codes.tested all burners and bake/broil function.unit is working as desgined.explained to cx on how to properly use unit.unit comes up tp proper temps aswell
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Littlestown, PA 17340
Bernard M.
Job Details: 06/15/2022
"Replaced all parts per TL, and the unit doesn't power on. The display remains blank. Contacted TL and went through necessary checks at control and UI, and Steve suggested replacing UI. Ordering assembly fascia, once part is in contact cx to reschedule; ordrng 1 W11478523 (assembly fascia)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Stafford, VA 22554
Tanner B.
Job Details: 06/15/2022
"installed new console and control , tested unit. job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Dumfries, VA 22026
Demonte S.
Job Details: 06/15/2022
Inspected the unit. Found that the cx is saying that the Wall Oven Console isn't responding / Working. Ran Service Diagnostics on the unit. Error are F2E1 = Stuck Key. Cleared the Error Codes. Tried to run a Normal Bake Cycle. F2E1 popped back up on the User Interface. Unit will need new User Interface. ; ordrng 1 W11297728 (CONSOLE)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brandywine, MD 20613
Shane B.
Job Details: 06/15/2022
"i was not sent with the ordered part. installed part form VS and tested unit for cx. unit is working as designed and did not leak.; ordrng 1 W11537778 (heater), used 1 W11537778 (heater) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Frederick, MD 21704
Ricky E.
Job Details: 06/15/2022
"customer stated that the units pantry ui not functioning.. fnd that the ui has been wet at some point, and will need the harness, drawer front and ui... also the units fzr led is out and causing issues in the lighting/dc circuit... need parts...; ordrng 1 W10815669 (dor-fip ss) and 1 W10695459 (module) and 1 w11462342 (led module)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bunker Hill, WV 25413
Danny R.
Job Details: 06/15/2022
found door gasket comimng or reinstalled gasket now no leak checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Hanover, PA 17331
Marc M.
Job Details: 06/15/2022
installed compressor drier and evap. pulled unitinto 30 inch vacuum and held. unit held vacuum with no leakks. charged unit with 134a and tested. unit held pressure and frost paattern developed on evap. unit now checks good.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Wilmington, DE 19808
Taylor F.
Job Details: 06/15/2022
"Cx complaint is smell on clothes. tested inspected and verifed complaint. Found the unit wokring as designed. Verifed proper airflow, and found unit cycling on and off. Temp selcetor also appeared to be working properly. Explained to cx the discoloration of the back vent is normal. Cx is using a new detergant and that is where the smell is coming from. Unit is working as designed. Job is complete. Collected 120 service call by check"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRS22QXAL00
Near Baltimore, MD 21224
Milton J.
Job Details: 06/15/2022
Called CX and told him the office would call to reschedule. -MJrob; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Pikesville, MD 21208
Keith H.
Job Details: 06/15/2022
cx complaint is unit not filling insepcted unti and found both sides of water valves malfunctioning despite water from house to unit will need new valve; ordrng 1 W11165546 (valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Taneytown, MD 21787
Brian R.
Job Details: 06/15/2022
replaced all parts ordered. cx had another unit in place and said they will switch out later and try unit again to see how it runs. she said she will call back if any issues. job complete.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Virginia Beach, VA 23462
Carl A.
Job Details: 06/15/2022
"cx complaint of unit running excessive time checked to find contacts on timer worn causieng the timer not to move foraward also found oprating therstats out of range replaced both parts tested unit works as designed; ordrng 1 WP3387134 (Cycling Thermostat), used 1 WP3387134 (Cycling Thermostat) from stock"
We serviced a
WHIRLPOOL COMBO
Model JMW2427DS01
Near McLean, VA 22102
Jason A.
Job Details: 06/15/2022
CX complaint MW+O F2E1 error code. Verified complaint. Tried to open diagnostics but error is persistent even after resetting breaker 5 minutes. CX undecided if they want to go ahead with repair. Parts are OOS & checked parts marketplace. CX request to be called when part become in stock > JJ; ordrng 1 W11236900 (Console UI SS)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Wilmington, DE 19808
Taylor F.
Job Details: 06/15/2022
"Cx complaint is washer leaking. tested inspected and verifed complaint. found the unit leaking when draining. Cannot verify exact location of leak becasue unit is stacked but it is in the area of the drain pump. Ordering drain pump, drain hose and hose. Also ordering bellow just incase. 2 tech to remove unit. Cannot reschedule at this time.; ordrng 1 W11314648 (bellow) and 1 W11316671 (hose) and 1 W11314666 (hose) and 1 W11458345 (drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Partlow, VA 22534
Thomas B.
Job Details: 06/15/2022
Cx complaint unit is not working properly inspected unit removed and replaced the door panel tested and inspected for proper use. Unit now functions normally.
We serviced a
WHIRLPOOL RANGE
Model JES9750CAW01
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/15/2022
"while going to replaced receptacle, noticed new one is defective, reordering recep nto complete repair.; ordrng 1 5171P554-60 (receptacle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near ,
Thomas B.
Job Details: 06/15/2022
Cx complaint unit is not working properly inspected unit found ice maker is overfilling the ice tray and running out the front of the ice bin took quick pics ordering the dual valve a water pressure regulator to fix issue; ordrng 1 W11546685 (Dual valve) and 1 W10786952 (Water Regulator)
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ00
Near Herndon, VA 20171
Carl R.
Job Details: 06/15/2022
"water leaking from the bottom freezer. Talked with cx and cx said that he changed the freezer door gasket him self because ice is at the bottom of the freezer and water is on the floor. I checked the right and left door rails. Door rails are in good condition. Freezer door opens properly, no lagging in the rails. Door gasket is sitting properly on the door. Cx will need thermistor. And drain tube. ; ordrng 1 W10316760 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
installed new water valve pressure at dispenser now normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/15/2022
Replaced lower RC door cam as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Woodbridge, VA 22191
Demonte S.
Job Details: 06/15/2022
Installed the Dual Water Valve & Ice Bin. Tested the unit. No Leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC3
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/15/2022
installed side panels and new bulkhead. tested unit for cx. unit runs quietly. unit is working as designed.
We serviced a
WHIRLPOOL ICE MAKER
Model WRF767SDHZ02
Near Stafford, VA 22554
Tanner B.
Job Details: 06/15/2022
Installed new ice door and chute.. replaced the rh door hinges and adjusted door. also leveled unit and cleared frost in fc .. unit is now working as designed .. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Haymarket, VA 20169
Robert W.
Job Details: 06/15/2022
"CX Complaint is the dishes are wet and they never have to add rinse aid due to is never emptys. Inspected unit and found the rinse aid selector was turned all the way down ran diag and found no error codes, tested unit and found unit is washing properly dispenser not puuing rinse aid element is working properly, Ohm out dispenser and its ohming good ohm out element its ohming good, Issue is in control replaced and tested unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Leesburg, VA 20175
Richard B.
Job Details: 06/15/2022
"CX complant. Fridge is broken. Prior diagnosis found a ear on control box broken and control is banging down. Replaced control box using existing bulb , shield , holder and lens. set temp to recomended temps. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC1
Near Yorktown, VA 23692
Jason T.
Job Details: 06/15/2022
"Cx complaint, will not finish a wash cycle, not draining the water at the end of the cycle. Error codes : F0-E1 load in drum clean cycle F5-E2 lock failure F8-E1 no-fill valve F9-E1 long drain F0-E2 oversuds. Ran factory diagnostic test, found weak control relay failure, low amp draw at the motor 1 amp atleast 6 is needed, also drain pump chattering during cycling, unit needs control and drain pump assembly. Per cx is contacting Maytag in reference to the unit, charging for the service call only: (paid in full credit card) advised cx repair estimate is valid for 30 days, cx agreed. Cx located his extended warranty from Lowe's, contacting for service.; ordrng 1 W11322901 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Ocean City, MD 21842
Michael E.
Job Details: 06/15/2022
CX complaint: frost in FC. Tested and verified complaint. I found bottom of FC gasket had a gap. I heated and reshaped but that did not regain seal. Flipped gasket over and had same gap at bottom which would not seal by heating and reshaping. The door is warped which is causing the gap at the bottom of the FC door. Ordering FC door and gasket. Did not reschedule due to only 1 in stock. CX would prefer i bring the door rather than direct ship.; ordrng 1 13109214WQ (dor-fip wh) and 1 W10443315 (gasket-fip)
We serviced a
WHIRLPOOL RANGE
Model WTW5000DW3
Near Columbia, MD 21045
Robert L.
Job Details: 06/15/2022
"installed new transmssion, cam, belt, actuator, motor and cover per previous, recalibrated and tested all ops ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Gaithersburg, MD 20882
Julian H.
Job Details: 06/15/2022
replaced lid charge easy acces to unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rockville, MD 20853
Justin S.
Job Details: 06/15/2022
replaced the filter housing and checked for leaks. the unit is dispensing water good. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Berlin, MD 21811
Michael E.
Job Details: 06/15/2022
"CX complaint: no ice. Tested and verified complaint,. I found inlet tube frozen up. I defrosted inlet tube and replaced the dual valve. Tested unit and it is now working properly. CX paid in full for service, labor, S&H and parts on CC. Job is complete"