We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Virginia Beach, Virginia 23455
Justin W.
Job Details:
11/23/2022
"cx complaint no water or ice and unit randomly shuts off until unplugged. checked unit to find temperatures upon arrival at 32 rc and -1 fc. raised temperature in rc to 38 from 34. checked unit to find line to ice maker frozen thawed line. attempted to dispatch water to find reservoir is frozen as i was thawing found pin hole in reservoir. ordering reservoir, found waterline from valve to hinge leaking above ice maker. ordering parts needed for repairs. found intermittent issues with controls taking out cooling and having to be reset. ordering iso valve as precaution. rai; ordrng 1 W11577100 (ui) and 1 WPW10624574 (power board) and 1 WPW10675033 (control) and 1 W10804160 (led power board) and 1 W11482382 (reservoir) and 1 8567668 (wire tie) and 1 W11579166 (waterline valve to hinge) and 1 W11482025 (valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chester, Virginia 23836
Chris B.
Job Details:
11/23/2022
replaced ui tested unit found fae2 unit will need vent wax motor also when using unit UI goes crazy ans states all kinds of letters and numbers and very hard to use unit will work when press start then when open door unit states fae2 then will not drain drain unit ordering parts ; ordrng 1 W11416363 (motor) and 1 W11412300 (dispencer) and 1 W11414079 (ui) and 1 W11410070 (control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/23/2022
the customer complains that the washing machine got stuck in 1 minute for at least 20 minutes.and wont spin. i ran diagnostic test mode .. no error codes .. order cntrl elec; ordrng 1 w11544680 (cntrl elec)
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Charlottesville, Virginia 22903
Eric F.
Job Details:
11/23/2022
"Did not receive switch. Installed control, unit function restored. re-ordering switch.; ordrng 1 WPW10434452 (switch-inf)"
We serviced a
JENN-AIR OVEN
Model JMW2427DS00
Near Charlottesville, Virginia 22911
Eric F.
Job Details:
11/23/2022
Confirmed cx complaint stuck key error code. Ordering UI.; ordrng 1 W11236900 (UI (stainless))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Gerrardstown, West Virginia 25420
Ezra M.
Job Details:
11/23/2022
"making ice. fill valve excessively loud, water pressure drops with filter installed. ordering valve and filter head.; ordrng 1 W11548535 (dual valve) and 1 W11346622 (water resevoir)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, Virginia 23607
Carl A.
Job Details:
11/23/2022
"cx complaint of unit not draining checked unit to find wire harness to drain pump damaged did a temp repair so cx could use unit ordering wire harness for repairs; ordrng 1 W11643701 (Harness, Lower)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Urbana, Maryland 21704
Ricardo S.
Job Details:
11/23/2022
"Cx complains that the unit not heating , inspected unit, i ran diagnostic test mode, the mag not working at all. interlock switches cks ok. transformer receives 120vac, switches cks ok. unit need diode and magnatron.. order parts; ordrng 1 W11256462 (diode)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Powhatan, Virginia 23139
Jerod R.
Job Details:
11/23/2022
"teted unit found unit number going away and coming back, unit has failed diode and mag, ordered new trans and cap as well; ordrng 1 W11044727 (cntrl-elec) and 1 W10754523 (transformr) and 1 W10343300 (capacitor) and 1 W10886077 (diode)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Annapolis, Maryland 21403
Andrew H.
Job Details:
11/23/2022
"Cx complaint is the unit is not cooling. I found the unit unplugged. Removed all rc selfs and air tower. I found the tabs at the top of the Evap cover and rc evap housing were broken off. I removed Evap cover and found the Evap housing dowl that secures the Evap cover on to the housing is broken off from the oil that leaked from the Evap.. to replace the housing the Evap will have to b replaced again. I was able to replace the door closer and led light in the freezer. When I put the unit back together I noticed the freezer and pantry door switches not responding in test 18but after a couple of mins the door switches began to respond . Unit Will now need . Control, switches, compressor, Rc Evap, drain pan, Rc Evap housing, Rc Evap cover and all parts ordered last visit. 3 count job. Ordering parts; ordrng 1 W10842950 (Housing) and 1 W11188493 (Evap cover) and 1 W11492867 (Evaporator) and 2 W11396033 (Rc door switch)s and 1 WPW10675033 (Control board) and 3 W11384469 (FC door switch)s and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Earlysville, Virginia 22936
Eric F.
Job Details:
11/23/2022
"Confirmed cx complaint unit not cooling, unit running at room temperature. Unit is in an RV, cx had work done by another service company in North Carolina, other servicer replaced evaporator and installed a dye dryer. Inspected unit for dye, found dye present at base of compressor, did not see it around evap drain pan or condensor but cannot confirm that parts are functional as I cannot pressurize the system to. Cx states that whirlpool told him that labor and parts would be covered by warranty, cx paid 120 diagnostic. Could not confirm coverage, instructed cx to call back into whirlpool and have coverage dispatched directly over. Ordering sealed system components for return visit, returning tech to determine what is needed after pressurizing system. Requesting 3 count sealed system job.; ordrng 1 WPW10342567 (condenser) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor) and 1 look and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampton, Virginia 23664
Carl A.
Job Details:
11/23/2022
"cx complaint of unit bagning itself and not spinning out clothes fully,checkedu nit to fidn the following error code F0E5,checkedu nit over to find weak suspention rods,also found pulley on motor starting to come lose from shaft of motor,found gear case leaking oil as well ordeirng parts needed for repairs; ordrng 1 W10752187 (screw) and 1 W11550891 (Washer Agitator) and 1 W10528947 (Drive Hub) and 1 W11130362 (Suspension Rod Kit) and 1 W11454734 (Gearcase) and 1 W11283592 (Drive Motor) and 1 W10721967 (Drive Clutch Kit) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Manassas, Virginia 20109
Robert W.
Job Details:
11/23/2022
Czx Complaint is the unit is not filling poroperly. Inspected unit and found the hot valve no allowing water in. New valve is damaged. Ordering hot valve.; ordrng 1 W11316255 (Hot valve)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Severna Park, Maryland 21146
Emmanuel R.
Job Details:
11/23/2022
"Cs unit is rusting and damaging clothes, Confirmed complaint, I found the paint on the front bulkhead is not adhering and peeling off, its also rusting and snagging on the clothes, and staining clothes. Ordering front bulthead panel.; ordrng 1 279443 (panel)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
11/23/2022
"safty team steve..SR7735071355 ... customer stated that the unit gave a burning smell.. fnd units control burnt all across.. the unit will need the ui, control and harness...; ordrng 1 w11441687 (acu) and 1 w11413567 (ui assy) and 1 w11164041 (harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sterling, Virginia 20165
Ken M.
Job Details:
11/23/2022
"Customer complaint is that the door drops when opened and is not running properly. Door tested and issue confirmed. Unit needs new hinges. Checked for stored error codes and found FAE1 and F8E2. Ran test cycle and the unit filled properly, wash motor is working properly, and dispenser is working properly. Ordering control. Rest of the cycle ran properly as well.; ordrng 1 W11573703 (hinge(L)) and 1 W11573702 (hinge(R)) and 1 W11410062 (control)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Reston, Virginia 20190
Richard B.
Job Details:
11/23/2022
"CX ccomplant. Washer filled and then stopped. Inspected unit and found washer non responsive , Unable to access diagnostics, Ordering control board. in stock , Sceduled . Further work needed. RB; ordrng 1 W11481725 (control)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Winchester, Virginia 22603
Ezra M.
Job Details:
11/23/2022
"control panel going blank and freezing. steam in glass. ordering console.; ordrng 1 W11297709 (control panel, stainless)"
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ1
Near Monkton, Maryland 21111
Bernard M.
Job Details:
11/23/2022
"Cx complaint unit doesn't heat properly. Cx stated the unit won't reach the set preheat temp. Accessed the bake and found it experienced a thermal event. The element had arched and been damaged. Ordering element, once appoved contact cx to reschedule; ordrng 1 W10779716 (bake element)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near New Freedom, Pennsylvania 17349
Bernard M.
Job Details:
11/23/2022
"Cx complaint unit is makes noise while spinning. Entered into diag and found no error codes. Ran test cycle and found the unit didn't reach max RPMs when in spin mode. Inspected underneath and found oil leaking from gear case. Oil has sprayed all around the inside of cabinet as well as clutch and slider. Ordering parts and 2 call count for gear case repair, once approved contact cx to reschedule; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw) and 1 W11393685 (gear case) and 1 W10915700 (stator) and 1 W10734521 (clutch) and 1 W10754448 (shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Maurertown, Virginia 22644
Ezra M.
Job Details:
11/23/2022
"no cool. replaced start run device and run capacitor. due to compressor not running.; ordrng 1 W10873801 (start-dev EM VS) and 1 WPW10350564 (capacitor EM VS), used 1 W10873801 (start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Middletown, Delaware 19709
Frederick R.
Job Details:
11/23/2022
CX complaint is freezer light doesnt work. Inspected and found lights were defective. Replaced LEDs from pre-id. All lights working now. Also found ice bin defective. CX had prior repair on IM from another provider. Ice was coming out and just falling through into FC so she shut it off. Ordering ice container bin. Poke to CE. Scheduled on AT for next thursday; ordrng 1 WPW10670845 (container)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Glen Rock, Pennsylvania 17327
Bernard M.
Job Details:
11/23/2022
Cx called and rescheduled;
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
11/23/2022
"CX complains that the middle burner make a clicking noise and won't stopped, the other burners working ok, inspected unit, connection on spark module cks ok.. looks like the unit has issue with the spark switches.. order parts; ordrng 1 W10836473 (harns-wire) and 1 w11565127 (spark module)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/23/2022
"Cx complaint of grinding noise. Did confirm and found splutch stripped. Also control had stuck key error. Ordering control,splutch,and belt.; ordrng 1 W11498797 (Control) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
MAYTAG DRYER
Model MEDX500XW1
Near Nokesville, Virginia 20181
Robert W.
Job Details:
11/23/2022
CX Complaint is the unit is making noise insopected unit and found the idler pulley making noise the sping holding pulley doent have much tention. Ordering pulley and spring; ordrng 1 WPW10446781 (Spring) and 1 W10837240 (Idler pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Dumfries, Virginia 22026
Robert W.
Job Details:
11/23/2022
CX Complaint is the unit hnot cooling. Inspected unit and found the unit not starting pulled start device and ohm out compressor seems to be in range replaced start device and nothing. Ordering Control; ordrng 1 W11594670 (Control)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stafford, Virginia 22556
Robert W.
Job Details:
11/23/2022
Cxcomplaint is the unit is tripping breaker if temp switch is changed. Inspected unti and found unit is getting good power sensors are good element is good not grounding. The issue is in the temp switch ordering switch.; ordrng 1 WP8578354 (Temp switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dover, Delaware 19901
Frederick R.
Job Details:
11/23/2022
"CX complaint is no ice still. Inspected unit and verified all fans are working. Temps in FC are 11deg and 45 in RC. Want to schedule a 3 ct SS diagnosis on this unit with compressor, dye drier and process stub; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 2 876764 (valve)s"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Hopewell, Virginia 23860
Chris B.
Job Details:
11/23/2022
cx comp unit will not start insp unit conf cx comp got unit to make sound but will not start or light up unit will need UI ordering UI W11314472; ordrng 1 W11314472 (ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Richmond, Virginia 23235
Joseph D.
Job Details:
11/23/2022
"replaced failed brackets and sliders, sealed gaps, unit working properly"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Prince George, Virginia 23875
Joseph D.
Job Details:
11/23/2022
"replaced mag and transformer, unit now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
11/23/2022
cx complaint shelf sliding forward & excessive condensation - checked unit founding doors not sealing to cabinet - leveled unit and heated gaskets verified seal - tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
11/23/2022
"cx complaint lid not functioning - check unit found f5e4 lid lock code, lid cracked at hinge causing lid not to close properly and lock replaced lid, calibrated, tested, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
11/23/2022
came out to resolve the issue with the dishwasher. disassembled the unit as needed. repalced all parts and then put it back together. tested operation. unit is running as designed. left it on a rinse cycle to help rinse off old soap residue. unit is good to go.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Fort Washington, Maryland 20744
Robert A.
Job Details:
11/23/2022
I installed the blower fan motor and found the convection fan blade nut was loose. I tightened the convection fan nut and tested the unit for the cx. The unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WW30430P
Near Woodbridge, Virginia 22191
Robert W.
Job Details:
11/23/2022
"Arr at Cx and CX had part but the part is a relay that needs to be sotard to board not something we do. CX wanted hinges changed, Replaced hinges on lower oven didnt need second tech due to CX having wrong part."
We serviced a
IKEA DISHWASHER
Model IDT830SAGS0
Near Woodbridge, Virginia 22191
Robert W.
Job Details:
11/23/2022
"CX complaint is the unit is leaking, Ran diag and found unit leaking at the door found the door gasket has come out of place reseatted and leak stopped. Unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
11/23/2022
"CX complai t was that the utni was not producing ice and when it did that the icemaker would have water run out of it. I was able to access diag and ran test 56,57,45,and 36. I found that there are no stored errors in 56(E0). I also found the icemaker to harvest and the valve to open and fill the icemaker with out leak. Icebox fan motor is opperating as designed.. I inspected the pantry UI and and no sigs of water or corrosion . I could not recreat a leak. I did secure the face of the upper FC draw for CX as it kept coming off. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Murrells Inlet, South Carolina 29576
Jason T.
Job Details:
11/23/2022
"Arrived on site and spoke with Kelsey at the Main Office, was advised the the door had been installed by the maintenace staff...unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Murrells Inlet, South Carolina 29576
Jason T.
Job Details:
11/23/2022
"Arrived on site and spoke with Kelsey at the Main Office, was advised the the door had been installed by the maintenace staff...unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Murrells Inlet, South Carolina 29576
Jason T.
Job Details:
11/23/2022
"Arrived on site and spoke with Kelsey at the Main Office, was advised the the door had been installed by the maintenace staff...unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Murrells Inlet, South Carolina 29576
Jason T.
Job Details:
11/23/2022
"Arrived on site and spoke with Kelsey at the Main Office, was advised the the door had been installed by the maintenace staff...unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/23/2022
"Replaced valve, i ran diagnostic test mode, and unit works fine"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/23/2022
"Replaced valve, i ran diagnostic test mode, and unit works fine"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/23/2022
"Replaced valve, i ran diagnostic test mode, and unit works fine"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/23/2022
"Replaced valve, i ran diagnostic test mode, and unit works fine"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Glen Arm, Maryland 21057
Eric W.
Job Details:
11/23/2022
w11381654 cx complant of unit not draing inspected all componests working when cancling unit it will drain but not after cycle installed new control and letting unit run so cx can see if unit drains after cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Upper Marlboro, Maryland 20772
Shane B.
Job Details:
11/23/2022
cx concern was an opening in the top of the FC door. i saw what she was talking about. the door has an opening that the top hinge goes into on each side. the side that doesnt have the hinge is just an open area. nothing is missing from the unit. its normal. i showed cx the parts diagram that doesnt show any cover for that area. cx is happy. she now knows nothing is missing from unit. unit is workign as designed.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Manheim, Pennsylvania 17545
Justin L.
Job Details:
11/23/2022
As per previous visit was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
MAYTAG RANGE
Model MGT8775XS03
Near Clinton, Maryland 20735
Robert A.
Job Details:
11/23/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Stafford, Virginia 22556
Tanner B.
Job Details:
11/23/2022
"Installed new fc evap, flushed w/ nitrogen and vac unit down, refilled .. allow12-24hrs too cool .. JOB COMPLETE"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJB00
Near Front Royal, Virginia 22630
Ezra M.
Job Details:
11/23/2022
"fc not freezing. unit is in customers garage, which is not temp controlled. used thermocouple, verified rc at 29 degrees, fc at 28. advised cust that with temps in rc satisfied, unit does not cool"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hyattsville, Maryland 20782
Samuel R.
Job Details:
11/23/2022
cx advised unit is working and had another company come out
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/23/2022
"Cx complaint no start. M/s tag missing from unit, cx had letter from whirlpool confirming m/s on file, called office was told me ok. Confirmed complaint, drum light ok but cycle didn't start. Power supply ok. Removed back cover, found open thermal fuse. Replaced part using pre id, unit tested ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Suffolk, Virginia 23434
Zachery R.
Job Details:
11/23/2022
"replaced tub, tested, no signs of leaks. unit working as designed. provided m/s sticker to cx in ty card advised sticker is very important and to keep in safe place."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Lochearn, Maryland 21207
Keith H.
Job Details:
11/23/2022
replaced valve unit is working
We serviced a
WHIRLPOOL RANGE
Model WWFG505M0BS
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/23/2022
"cx complaint of center and rear left burner not working,checked unit to find no spark at burner head,went to back of unit to find wiires not fully seat on dsi board reseated all connecrctors tested unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Newport News, Virginia 23602
Carl A.
Job Details:
11/23/2022
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Washington, District of Columbia 20002
Mitchell H.
Job Details:
11/23/2022
"cx complaint unit not cooling. inspected and confirmed last techs diag. replaced control and power chord. unit came right on and compressor and condensor fan kicked on. waited about 10 mins and ice cold air blowing into fridge section. unit is now good to go, informed cx to keep an eye on it and let us know if any issues come back. job completed."
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX0
Near Fairfax, Virginia 22032
Carl R.
Job Details:
11/23/2022
"Cx complaint is, Steam is escaping during wash cycle, dripping down onto the dishwasher and wood panel Seal. Found seal/gasket allowing steam / water to escape pass the door gasket and pool water on the counter and on to the floor. Replaced original gasket with new gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Washington, District of Columbia 20011
Mitchell H.
Job Details:
11/23/2022
cx complaint unit is not cooling again. got to unit and found low side pressure -25 high side 90 when i arrived. got nitrogen from van and filled to 180 psi. let sit and pressure started to drop very slow over 15 mins. only 3 psi but did drop so has sall leak somewhere. while pressurixed i checked over all jointws with uv light. no dye anywhere on evap or back of unit near comp. called techline with findings. found unit to have leak somewhere we could not access. unit is being put under for review. job completed. nothing more we can do.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Aldie, Virginia 20105
Richard B.
Job Details:
11/23/2022
"CX complant. Not cold , Prior diagnosis found unit needs thermister and evap harness. Thawed out evap and installed harness and thermister, Zip tied thermister to evap line. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Leesburg, Virginia 20175
Ken M.
Job Details:
11/23/2022
Control replaced. Fascia does not have the encoder attached to it. Unit leveled and tested. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Tysons, Virginia 22102
Jason A.
Job Details:
11/23/2022
CX complaint WASHER leak. Found bellows has a hole. & loose items inside. See SDpics. Replaced part & did manual fill to about 1/2 of glass level. Ran test wash. NO LEAKS > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCB2285KES3
Near Mechanicsville, Virginia 23116
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit found ice maker stalled qouted 361.37 cx paid in full by CC removed and replaced tested unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Baltimore, Maryland 21215
Keith H.
Job Details:
11/23/2022
cx says unit is working
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baltimore, Maryland 21209
Keith H.
Job Details:
11/23/2022
cx complaint is unit makes loud noise inspected unit put into diagnsotics no errors ran test it worked fine. i inspected tub/basket..went under inspected clutch and motor. ran more test cycles unable to duplciate noise ...........if cx calls back go with W10721967(clutch) W11481722(actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near ,
Andrew W.
Job Details:
11/23/2022
Replaced FC door shipped to cx. tested and unit is now working as designed. job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Edgewood, Maryland 21040
Neil H.
Job Details:
11/23/2022
REPLACED THE MOTOR SPLUTCH AND BELT RECALB WASHER UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Chesterfield, Virginia 23832
Chris B.
Job Details:
11/23/2022
cx comp unit will not dry clthes sometimes insp unit conf cx comp found f3e2 open or shoted miosture sensor found moisture sensore very obstructed clear sensore tested unit at sensor with wet towl and at control threw green and yellow and red wire unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Richmond, Virginia 23231
Jonathon C.
Job Details:
11/23/2022
"cx complaint, unit not cooling. unit had been unplugged so i was unable to check frost pattern, compressor only pulling .46 amps. spoke to JP to quote SS repair updated correct M/S, unit is OOW cx refused to pay up front, claims they only do invoice billing. cx claims it 'not fair to us to pay for a service call on a unit thats in warranty.' i was unable to collect payment. listing needed parts here incase they get it fixed. compressor wpw10507886, evap w10836706, filter w10843121, coupler w11506635, burn kit 4387444."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC1
Near Annandale, Virginia 22003
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not operate correctly. Installed new control and tested and it now fills, washes and drains with no leaks. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bowie, Maryland 20715
David J.
Job Details:
11/23/2022
Arrived at home knocked multiple times. Had office call and no answer stayed until 10 after. Cx will need to reschedule
We serviced a
WHIRLPOOL RANGE
Model KERS807SSS00
Near Petersburg, Virginia 23803
Chris B.
Job Details:
11/23/2022
cx comp unit rf burner will not work insp unit conf cx comp found bad inf switch cx sated they will be replacing unit collected 120 sc cc
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Virginia Beach, Virginia 23457
Branden R.
Job Details:
11/23/2022
cx stated unit has warrenty advised nothing is coverd and warrenty expired . cx stated dr johnnys has warrnty advised they need to reach out to doctor johnnys for proper dispatched under their warrenty .
We serviced a
WHIRLPOOL OVEN
Model GBD307PRQ01
Near Hanover, Maryland 21076
Emmanuel R.
Job Details:
11/23/2022
"Cs unit is not turning on, it beeps but no display. Confirmed complaint. I found the User interface has failed. Unit needs a new console but the parts are no longer availible. Avised customer, Collected for svc call $120.00"
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, Maryland 20735
Robert A.
Job Details:
11/23/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed. The cx said they paid for the screen by phone calling into the office.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Virginia Beach, Virginia 23454
Branden R.
Job Details:
11/23/2022
"cx complaint gas leaking , checked unit and found gas detector going off around back of unit near main hook up , tighten all connetions and tested again unit is no longer leaking and gas detector no longer goes off while testing unit ."
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM00
Near Chesapeake, Virginia 23324
Austin D.
Job Details:
11/23/2022
cx complaint the unit is not cooling as it should and is creating frost. found the freezer gasekt unseated. reseated gasekt and removed all ice. unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near McLean, Virginia 22101
Lloyd B.
Job Details:
11/23/2022
Cx complained the unit makes a hammering noise. Spoke with tech support and they that changing the filter and housing at the same time needs to be done for the filter housing to last longer then it has been. Unit needs new filter and housing at the same time. Service declined. Job complete. SR7735115900
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Highland Springs, Virginia 23075
Jonathon C.
Job Details:
11/23/2022
"cx complaint, smell of gear oil replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Crofton, Maryland 21114
Alexander D.
Job Details:
11/23/2022
"cx complaint received notice saying unit needs service. inspected unit and verified complaint. serial# in range of service pointer for heater replacement. bushings on old heater still in tact and no signs unit has leaked. replaced heater. tested unit, no leaks. unit is now working properly"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near McLean, Virginia 22101
Lloyd B.
Job Details:
11/23/2022
Cx complained the upper rack would hit when pulling out. Inspected the unit and found the adjusters are in the way. Installed new adjusters and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Alexandria, Virginia 22310
Christian C.
Job Details:
11/23/2022
Cx complaint there is ice in the bottom of RC cabinet. Inspected unit found water and ice on bottom of RC cabinet. Drain pan is bowed up causing water not to drain properly. Installed new drain pan. Cleared ice and water.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Alexandria, Virginia 22315
Christian C.
Job Details:
11/23/2022
Cx complaint unit is making a rattling noise. Cx has said after making appointment noise went away. Inspected unit no abnormal noise while dryer is in use. Checked blower wheel no debris. Wheels turn normally. Could not replicate noise. Asked cx to record if it ever comes back.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Portsmouth, Virginia 23701
Anthony D.
Job Details:
11/23/2022
replaced motor harness and control tested unit would not heat checked voltage unit getting 241vac at outlet but at terminal unit is getting 120vac from blk to red at terminal block and 37vac from red to white call MR was advised to try wiggling cord to see if voltage returns and unit heats did that unit started heating and power returned was advised by MR to have cx have outlet replaced due to contact issue inside oulet unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Suffolk, Virginia 23435
Anthony D.
Job Details:
11/23/2022
replaced ignitors spark module and harness tested unit is working as esigned
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, Virginia 23487
Zachery R.
Job Details:
11/23/2022
"cx complaint unit nonresponsive and constantly trying to drain, checked unit, no faults present. calibrated and tested, also started normal cycle. unit working as designed. cx paid in full advised ticket open for 30 days."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW04
Near Sedley, Virginia 23878
Zachery R.
Job Details:
11/23/2022
"replaced gasket, fluffed with heat gun, tested, door is sealing, advised cx to monitor unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES3
Near Arlington, Virginia 22207
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not operate. Installed new control, programed the code and the unit now powers on and cools. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/23/2022
Installed and tested icemaker and unit is now as designes.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, Virginia 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, Virginia 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, Virginia 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, Virginia 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Abingdon, Maryland 21009
Neil H.
Job Details:
11/23/2022
7735119780THE DOOR SWITCH CAME OUT AND WAS BROKEN I LOOKED AND NOTICED THE WIRES WHERE BACK AND NO ROOM TO COME OUT FURTHER CALLED TECH LINE EXPLAINED AND SENT PIC UNIT NON REPAIRABLE.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Clayton, Delaware 19938
Frederick R.
Job Details:
11/23/2022
Replaced evap fan motor per prior diagnosis. Tested unit after repair and it is now working properly. CX paid $110 in labor and is paid in full. Unit working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
11/23/2022
"replaced gearcase, cam and belt. calibrated & tested - unit working as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Gaithersburg, Maryland 20882
Ricardo S.
Job Details:
11/23/2022
"Cx complains about an error code on normal cycle F0E7 load detected on clean cycle, i ran diagnostic test mode, water leve, gearcase and clutch cks ok.. the computer board not working properly, when the client tried to run norma cycle the code appear in the first 3 minutes.. replaced control baord, unit tested and washer works ok"