We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Saint Thomas, PA 17252
Andrew S.
Job Details: 10/18/2022
Cx complaint is that the unit is not making ice. Upon arrival I found that the ice maker switch has gotten turned off. I found that when the ice maker was full the ice got pushed up to the front of the bin causing it to flip the switch on the icemaker. Unit harvested and filled. Unit is functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spring Grove, PA 17362
Bernard M.
Job Details: 10/18/2022
"Cx complaint unit won't power on. When arrived plugged unit in and the drain pump came on. Held down start button and the pump went off. Entered diag and found error code F0E5 off balance. Inspected unit and found the front right leg wasn't secure to unit. When unit would spin, it would bounce left and right and wouldn't complete cycle. The leveling leg was cross threaded. Removed leg and placed into unit correctly, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Spring Grove, PA 17362
Bernard M.
Job Details: 10/18/2022
"Cx complaint unit won't power on. Attempted to enter diag and console wouldn't light up. Removed top and found the connnection from bioard to console wasn't fully connected. Reconnected wires and made sure they were secure, restored power and unit came on. Ran auto test and unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Boonsboro, MD 21713
Ricardo S.
Job Details: 10/18/2022
the client inform me that she has a contract with Rent a center.. WRONG INFO
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/18/2022
Per previous tech I was able to access and replace the Sensor. I then tested the unit and found that the unit is now functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hanover, PA 17331
Drew B.
Job Details: 10/18/2022
replaced bpth parts recaloibrated and tested full operations checks good
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near York, PA 17404
Sal R.
Job Details: 10/18/2022
CX complai t is that the utni is making a loud noise during the agitation. I found the unti to be opperating as dfesigned. I could not recreate the noise. CX will cvall back in if the noise happens again.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Baltimore, MD 21209
Keith H.
Job Details: 10/18/2022
cx complaint is error code displyed one day but hasnt come back. insepcted unit put into diagnostics found f2e1 error but i did keypad test and all buttons working
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near South Riding, VA 20152
Daniel J.
Job Details: 10/18/2022
per s17304 replaced old gold heater with siler heater ran diag cycled for leaks none present checked faults none present reinstalled confirmed water entering and draining after unit pushed back into cabinet wash arms moving water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near York, PA 17404
Sal R.
Job Details: 10/18/2022
CX complaint was that the control board would not repsond to touch promprts. I was able to access and replace the JAZZ board. I then powered unit back on and calibrated the control. Unit test good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Newport News, VA 23602
Justin W.
Job Details: 10/18/2022
cx complaint unit not washing dishes properly. checked unit to find error code f7e1. found dead spot on sump. replaced sump from pre id tested unit working as designed cx paid in full
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Newport News, VA 23602
Justin W.
Job Details: 10/18/2022
cx complaint unit not washing dishes properly. checked unit to find error code f7e1. found dead spot on sump. replaced sump from pre id tested unit working as designed cx paid in full
We serviced a
WHIRLPOOL COOKTOP
Model MER8800FZ3
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/18/2022
Cx complained the units burners did not work. Inspected the unit and found that the terminal block was broken. Installed new terminal block and tested and it now heats. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model MER8800FZ3
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/18/2022
Cx complained the units burners did not work. Inspected the unit and found that the terminal block was broken. Installed new terminal block and tested and it now heats. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Portsmouth, VA 23701
Zachery R.
Job Details: 10/18/2022
"replaced acu, drain pump, and shifter, calibrated and tested, house drain is backing up, advised cx auto test cycle uses minimal amount of water and if drain is backing up then its very likely that water will end up on the floor during normal or bulky cycles considering those cycles use more water."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Portsmouth, VA 23701
Zachery R.
Job Details: 10/18/2022
"replaced acu, drain pump, and shifter, calibrated and tested, house drain is backing up, advised cx auto test cycle uses minimal amount of water and if drain is backing up then its very likely that water will end up on the floor during normal or bulky cycles considering those cycles use more water."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Frederick, MD 21701
Marc M.
Job Details: 10/18/2022
cx complaint unit making a clickjing sound when in agitate portion of cycle. inspected unit and found that the slider/clutch assembly is sticking. this is as a result of a weak slider spring. was able to replace with pre id parts and succesfully complete calibration cycle. also ran auto test cycle. unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Frederick, MD 21701
Marc M.
Job Details: 10/18/2022
cx complaint unit making a clickjing sound when in agitate portion of cycle. inspected unit and found that the slider/clutch assembly is sticking. this is as a result of a weak slider spring. was able to replace with pre id parts and succesfully complete calibration cycle. also ran auto test cycle. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Germantown, MD 20874
Justin S.
Job Details: 10/18/2022
replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. th eunit is now cooling good. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Germantown, MD 20874
Justin S.
Job Details: 10/18/2022
replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. th eunit is now cooling good. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Stevens, PA 17578
Justin L.
Job Details: 10/18/2022
As per previous visit was able to access unit and replace part. Unit now checks good no further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Stevens, PA 17578
Justin L.
Job Details: 10/18/2022
As per previous visit was able to access unit and replace part. Unit now checks good no further work needed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LV2
Near York, PA 17406
Sal R.
Job Details: 10/18/2022
CX complaint was that the light would not power off and the unit would not preheat past 100 degrees. I was able to unplugg the unit and inspected the harness and found no issues. I tested bake and boril elemnts and found good continuity. I plugged unit back in and found the light to now be opperating. I was able to preheat the unit to 350 and foun d it to be opperating as designed. UNit test good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LV2
Near York, PA 17406
Sal R.
Job Details: 10/18/2022
CX complaint was that the light would not power off and the unit would not preheat past 100 degrees. I was able to unplugg the unit and inspected the harness and found no issues. I tested bake and boril elemnts and found good continuity. I plugged unit back in and found the light to now be opperating. I was able to preheat the unit to 350 and foun d it to be opperating as designed. UNit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near York, PA 17404
Sal R.
Job Details: 10/18/2022
"CX complaint was that the utni wou,ld not complete a wash cycle. I found that the the unit had an overloading error code. CX is cobvered under a C/B . I edjucated CX on propper load size. Unit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near York, PA 17404
Sal R.
Job Details: 10/18/2022
"CX complaint was that the utni wou,ld not complete a wash cycle. I found that the the unit had an overloading error code. CX is cobvered under a C/B . I edjucated CX on propper load size. Unit test good."
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Westminster, MD 21157
Brian R.
Job Details: 10/18/2022
cx complaint is the other week he came back and went in freezer and there was ice on the top of freezer and light switch was stuck down. came out today and he said everything was cleared and gone. said he did have moisture on bar between doors as i found moisture control switch off. took temp reading of 38 in Fridge and 2 inFreezer. he said ice seemed a bit slow but that may of been since temp was up in freezer ice wasnt being made.all lights and fans check. unit checks as of now and no parts needed.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Westminster, MD 21157
Brian R.
Job Details: 10/18/2022
cx complaint is the other week he came back and went in freezer and there was ice on the top of freezer and light switch was stuck down. came out today and he said everything was cleared and gone. said he did have moisture on bar between doors as i found moisture control switch off. took temp reading of 38 in Fridge and 2 inFreezer. he said ice seemed a bit slow but that may of been since temp was up in freezer ice wasnt being made.all lights and fans check. unit checks as of now and no parts needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manassas Park, VA 20111
Demonte S.
Job Details: 10/18/2022
"Installed the Gearcase, Shifter & Screw. Didn't test unit because the cx has the unit in the middle of the floor. Please see Sd Pictures if any questions."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manassas Park, VA 20111
Demonte S.
Job Details: 10/18/2022
"Installed the Gearcase, Shifter & Screw. Didn't test unit because the cx has the unit in the middle of the floor. Please see Sd Pictures if any questions."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Cx complaint of broken strip. Did confirm unit drum glide had come loose. Reseated strip and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Cx complaint of broken strip. Did confirm unit drum glide had come loose. Reseated strip and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Millsboro, DE 19966
Frederick R.
Job Details: 10/18/2022
CX complaint is entire fridge a no cool. Inspected unit and found evap frozen completely over. Evap fan was running. 60deg in RC and 32 in FC. Defrosted evap and found heater wire never fully locked into connector from factory. Plugged wire into connector and ran defrost and the heater came on. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Millsboro, DE 19966
Frederick R.
Job Details: 10/18/2022
CX complaint is entire fridge a no cool. Inspected unit and found evap frozen completely over. Evap fan was running. 60deg in RC and 32 in FC. Defrosted evap and found heater wire never fully locked into connector from factory. Plugged wire into connector and ran defrost and the heater came on. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Ellicott City, MD 21042
Robert L.
Job Details: 10/18/2022
"installed motor,capacitor, control and harness per previous, recalibrated, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Ellicott City, MD 21042
Robert L.
Job Details: 10/18/2022
"installed motor,capacitor, control and harness per previous, recalibrated, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Enola, PA 17025
Fred G.
Job Details: 10/18/2022
i was able to access unit and replace the tub gasket as per previous visit. tested unit for leaks and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Fort Washington, MD 20744
Robert A.
Job Details: 10/18/2022
"Cx complaint that the unit is leaking from the FC. I inspected the unit and confirmed the complaint. I found the drain tube cap was clogged with debris, I removed the debris and ice in the FC and tested the unit for the cx. The unit is working as designed. I collected the service call fee by check."
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Waynesboro, VA 22980
Danny R.
Job Details: 10/18/2022
trash in drain pump clearecd checksok loose conection at pump also loose coenction at pump reinstalled checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stephens City, VA 22655
Ezra M.
Job Details: 10/18/2022
"installed capacitor, verified unit operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Harrisburg, PA 17111
Fred G.
Job Details: 10/18/2022
cx complaint unit is noisy when in use. inspected unit and found a build up of lint on rollers. was able to access unit and vaccum all lint out of unit and clean up all 4 drum rollers. reassembled unit and found unit now checks good. charged $180.00.
We serviced a
WHIRLPOOL COOKTOP
Model kcgs550ess01
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/18/2022
Per previous tech I was able to access and repalce the burner caps and orifice spud to the correct ones for each burner. I then tested unit and found that the unit is functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Alexander D.
Job Details: 10/18/2022
"cx complaint unit keeps tripping circuit breaker. breaker turned off upon arrival, cx said its been off for 2 weeks. turned breaker back on. no continuity to ground at power cord. ran thru all service tests including running defrost heater for 5min. nothing made breaker trip. advised cx im unable to replicate issue at this time and that issue is more than likely in power supply and to call electrician. cx understands. unit is working properly at this time"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Westminster, MD 21157
Brian R.
Job Details: 10/18/2022
cx complaint is latch on lid broke. she said she though unit was still covered but its not. replaced strike and ran test and now unit checks. job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Yorktown, VA 23692
Lucas R.
Job Details: 10/18/2022
"cx complaint lf burner not working, checked unit found open contact in switch, element ohmed good at 30 and 60 ohms, replaced switch, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWT00
Near Newport News, VA 23608
Lucas R.
Job Details: 10/18/2022
"cx complaint unit leaking, not making ice, checked unit found drain tube clogged, cleared drain, also found optics on icemaker flashing twice, indicating failure in optics, cx declined quote, and advised did not use water or ice, and toshut off water to unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Abingdon, MD 21009
Neil H.
Job Details: 10/18/2022
CX COMPLAINT F8E4 FOUND THE OVER FILL TRAY HAD WATER REMOVED AND CLEARED UNIT TESTED GOOD.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Virginia Beach, VA 23462
Justin W.
Job Details: 10/18/2022
cx complaint unit not heating properly. checked unit to find elements good. unit calibrated 15 degrees plus.unit preheated to 450 in 14 minutes heating up unit to 450 1st high temperature- 4751st low temp- 4112nd high temp- 4662nd low temp- 419.53rd high temp- 4693rd low temp- 419average temperatures is 443.5. calibrated oven plus 20 degrees. tested unit working as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Leacock-Leola-Bareville, PA 17540
Justin L.
Job Details: 10/18/2022
Cx complaint unit not locking. Was able to access unit and found lid latch failure. Replaced with pre-id calibrated and tested unit now operates as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Leacock-Leola-Bareville, PA 17540
Justin L.
Job Details: 10/18/2022
Cx complaint unit not locking. Was able to access unit and found lid latch failure. Replaced with pre-id calibrated and tested unit now operates as designed
We serviced a
WHIRLPOOL WASHER
Model WED5100HW2
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Cx complaint of unit not drying properly. Did confirm and found loose wire on motor harness. Reseated wire and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WED5100HW2
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Cx complaint of unit not drying properly. Did confirm and found loose wire on motor harness. Reseated wire and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near South Boston, VA 24592
Kyle A.
Job Details: 10/18/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Waynesboro, VA 22980
Danny R.
Job Details: 10/18/2022
rotten food in unit for a long time and black mold lowes cant sell unit do to black mold and roteen food
We serviced a
JENN-AIR RANGE
Model JES9800AAB
Near Charlottesville, VA 22902
Eric F.
Job Details: 10/18/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Staunton, VA 24401
Danny R.
Job Details: 10/18/2022
found drain linoff unit leakunf from there reinstalled checksokl
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Stuarts Draft, VA 24477
Danny R.
Job Details: 10/18/2022
installed parts checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Winchester, VA 22602
Ezra M.
Job Details: 10/18/2022
"installed console, UI and harness. tested unit, working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Staunton, VA 24401
Danny R.
Job Details: 10/18/2022
installed partsw checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Winchester, VA 22601
Ezra M.
Job Details: 10/18/2022
installed rack adjuster
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leesburg, VA 20175
Daniel J.
Job Details: 10/18/2022
right back burner not igniting burner cap not seated on burner head correctly corrected and tested lighting also concerns with electrodes spakring while attempting use different burner informed customer they all ignite while clicking to light
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, VA 23225
Joseph D.
Job Details: 10/18/2022
"replaced ui, tested unit, unit now working properly"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519FB0
Near Walkersville, MD 21793
Marc M.
Job Details: 10/18/2022
"cx complaint unit not heating items. inspected unit and foudn all other functions during cooking cycle are active. turntabel rotataes, ligths work, control and ui respond, transformer can be heard powering high side. unit has failed mag and diode. quoted cx for repair but cx did not want to proceed as the cost would outweigh a new unit. collected only for service call."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hampstead, MD 21074
Brian R.
Job Details: 10/18/2022
cx complaint is unit is back to not draining again. only code found F9E1. cleared code and started a cycle. drain pump came on and then unit filled. drain hose is on a air trap as well. unit did not drain. pulled unit and tried to drain and slight vibration from pump. pulled pump and cleaned and cleared line and replaced pump and unit drains well now. cleared codes and ran unit again. unit checks. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Round Hill, VA 20141
Ricky E.
Job Details: 10/18/2022
"installed parts, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Elkridge, MD 21075
Alexander D.
Job Details: 10/18/2022
replaced icemaker. tested unit. icemaker cycled and filled with no leaks. unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Ellicott City, MD 21042
Robert L.
Job Details: 10/18/2022
"cx complaint noises, (cx had recordings) , noise from cam teeth, foudnhub worn basket had play, found cam loose, was able to secure everything and recalibrate noises gone but found fluid on pulley, quoted $305 for hub, $430 if washplate was seized and 800 for transmission, cx to use as is until purchases new unit, collected $120"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lebanon, PA 17046
Fred G.
Job Details: 10/18/2022
"cx complaint unit is not draining. inspected unit and found unit had standing water inside. entered diag and found f6e4, f8e2, f7e1. pushed cancel button to see if unit would drain and found no sound from drain pump. vaccummed unit out and found drain pump was very hot to the touch. tested drain pump and found 3.5ohms. replaced drain pump and tested unit. unit now checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Chesapeake, VA 23322
Branden R.
Job Details: 10/18/2022
"cx complaint unit not heating checked unit and found no heat to unit , disassembled and found OL tco , checked all major componets and everything tested good replace with tco kit from pre id and tested unit is now runnning as designed ."
We serviced a
IKEA RANGE
Model IES360GW0
Near Highland Springs, VA 23075
Chris B.
Job Details: 10/18/2022
cx comp unit will will heat up to temp insp un it conf cx comp found wire not seated fully on terminal block replaced terminal block seated wires advised cx to get new 4 prong power cord for unit could not test becouse of power cord
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Bowie, MD 20721
Robert A.
Job Details: 10/18/2022
Cx complaint that the LR burner is not working. I inspected the unit and confirmed the complaint. I found that the LR burners orifice was clogged with the cleaning powder the cx uses. I cleaned the orifice and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Bowie, MD 20721
Robert A.
Job Details: 10/18/2022
Cx complaint that the LR burner is not working. I inspected the unit and confirmed the complaint. I found that the LR burners orifice was clogged with the cleaning powder the cx uses. I cleaned the orifice and tested the unit for the cx. The unit is working as designed.
We serviced a
JENN-AIR OVEN
Model JJW3830WP00
Near Rohrerstown, PA 17603
Justin L.
Job Details: 10/18/2022
Cx complaint they changed the console and it worked for 2 months and then started acting up.With powering on and off randomly but then started working again. Saturday 10/15/22 unit has been working since. Contacted techline. Potenital board or harness issue but with the unit working at time of visit cant properly diagnose and would need to have unit in failed state. Collected for service at this time no further work needed
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chesapeake, VA 23322
Branden R.
Job Details: 10/18/2022
"came out to replace parts on unit . disassembled and replaced gearcase along with all parts , reassembled and tested unit tested good . Unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Gettysburg, PA 17325
Bernard M.
Job Details: 10/18/2022
Applied adhesive all around the FC and RC doors of unit. Instructed cx to clean out all condensation to ensure air isn't leaking into unit. Unit checks good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/18/2022
"cx complaint unit overfilling, checked unit cx unplugged prior to arrival, water up to top of basket while on quick wash auto sensing, blew through pressure hose, and used small screwdriver to clear port on pressure dome, found no significant restrictions, ran quick was unit filled to appropriate level, drained ran normal cycle, unit filled to appropraiate level, called techline spoke with rit, advised unit is working as designed, and cx will have to monitor for sand."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Glen Burnie, MD 21060
Eric W.
Job Details: 10/18/2022
cx complant of upper rack wheel broked off installled new upper rack kit and tested unit unit now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Ocean View, DE 19967
Frederick R.
Job Details: 10/18/2022
"CX issue is warped liner on door. Replaced RC door, UI and ice door. Reinstalled new door and tested all functions. Unit is now repaired and workinf properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Red Lion, PA 17356
Sal R.
Job Details: 10/18/2022
I was able to access and replace all parts. I tehn ran a calibration and a auto test. I found the unit to be opperating as cdesigned. UNit test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hagerstown, MD 21742
Ricardo S.
Job Details: 10/18/2022
"Cx complains about a lints build up, inspected unit, dryer heating ok, lint filter screen cks ok, the dryer vent is clogged,.. DRYER IS WORKING OK"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Newark, DE 19711
Alexander W.
Job Details: 10/18/2022
Cx stated unit is making squeaking noises inspected tested and verified cx complaint installed parts Per previous diag tested unit unit is now operating as designed job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204EPA00
Near McLean, VA 22101
David J.
Job Details: 10/18/2022
Cx complaint unit had water drips on floor in front of unit. Inspected unit and found water droplets underneath bottom door. When Cx would open and close some water would fall onto floor. Cx stated grand kids leave door open all the time which can cause unit to defrost and make water puddles in front of unit. Set temps for Cx and inspected rest of unit. Unit is working as intended JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Dutton, VA 23050
Lucas R.
Job Details: 10/18/2022
"replaced gearcase, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Thurmont, MD 21788
Marc M.
Job Details: 10/18/2022
installed icemaker and attempted force cycle however the unit would not cycle icemaker. checked for voltage at p3-3/N and found unit not sending voltage to icemaker. unit may need to reach temp before cycling. instructed cx to monitor and if issue persists main control would be needed to address no 120v to IM.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Laurel, MD 20723
Dustin F.
Job Details: 10/18/2022
"Went over OOW Pricing with CX, CX respectfully declined service. Wants to replace unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hagerstown, MD 21740
Ricardo S.
Job Details: 10/18/2022
"Replaced part, unit tested and dispenser working ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Falling Waters, WV 25419
Ricardo S.
Job Details: 10/18/2022
"Replaced parts, unit tested and washer machine working ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lancaster, PA 17601
Justin L.
Job Details: 10/18/2022
As per previous visit was able to access unit and replace parts. Calibrated and tested unit now operates as designed no further
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Preston, MD 21655
Andrew W.
Job Details: 10/18/2022
"Per prior tech's diagnosis, replaced rotor, stator, clutch, and slider. tested unit and unit passed diag cycle with no issues. noticed a tapping sound and checked under the unit. the unit is sitting on 4 absorbers and in the center of them is a screw that is making contact with the floor. informed cx of findings. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Richmond, VA 23221
Joseph D.
Job Details: 10/18/2022
"cx thought she had warranty, unaware of potential costs of repair. declined service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Moseley, VA 23120
John P.
Job Details: 10/18/2022
CX complaint unit not working checked unit and found error code f 0 e9 off balance pause CX has mix garments from blankets to towels to regular clothes in machine advice cX on the need to sort clothes in order for unit to properly balance clothes tested unit calibrated working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Richmond, VA 23223
Jonathon C.
Job Details: 10/18/2022
cx has active roach infestation. likely the cause of board failure. no work done. likely needs main board as well.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Montclair, VA 22025
Robert W.
Job Details: 10/18/2022
Replaced the door gasket and tested unit is workin gproperly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
"cx complaint the unit is not washing the clothers. checked the unit and found that the actuator had lost position. therefore, i repalced with a new one and tested operation. unit is running as designed."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Richmond, VA 23222
Jonathon C.
Job Details: 10/18/2022
"cx complaint, squealing sound. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Mechanicsville, VA 23116
Thomas B.
Job Details: 10/18/2022
Cx complaint unit is not working properly inspected unit went to remove evaporator noticed the evap drain pan cracked removed broken pieces and found the liner itself has turned to literal mush and is cracked down to below crisper drawer and all the way to the right hand side of cabinet took quick pics called whirlpool for guidance informed and sent pictures of the issue informed of what I was about to do was instructed not to do to this as it will not fix the refrigerator the liner is compromised and is unrepairable. Packed up informed cx and left cx with the SR number. Moved on.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Lebanon, PA 17046
Fred G.
Job Details: 10/18/2022
i was able to access unit and replace the control and the drain pump as per previous tech. tested unit and found unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Washington, DC 20002
Mitchell H.
Job Details: 10/18/2022
cx complaint unit is still shaking around. inspected and unti was harly shaking in test mode. units going off balance in a cycle due to loading. sat there and leveled unit 15 different times trying to get unit to not shake but the feet are rubber on bottom there is always oing to be some shaking no matter what. explained it the best i could and cx understands. job completed. cant get unit more balanced than it is now
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Louisa, VA 23093
Eric F.
Job Details: 10/18/2022
"Confirmed cx complaint UI not functional. Replaced with pre-id'd part, tested unit, unit working as designed. Cx paid in full."