We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hampton, VA 23664
Carl A.
Job Details:
11/23/2022
"cx complaint of unit bagning itself and not spinning out clothes fully,checkedu nit to fidn the following error code F0E5,checkedu nit over to find weak suspention rods,also found pulley on motor starting to come lose from shaft of motor,found gear case leaking oil as well ordeirng parts needed for repairs; ordrng 1 W10752187 (screw) and 1 W11550891 (Washer Agitator) and 1 W10528947 (Drive Hub) and 1 W11130362 (Suspension Rod Kit) and 1 W11454734 (Gearcase) and 1 W11283592 (Drive Motor) and 1 W10721967 (Drive Clutch Kit) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Dallastown, PA 17313
Bernard M.
Job Details:
11/23/2022
"Replaced all parts, all buttons now function when pressed. Unit checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Delta, PA 17314
Bernard M.
Job Details:
11/23/2022
"Cx complaint unit has error code and on't run. When arrived found error code F8E4 overfill. Inspected under unit and found the float switch to be disconnected. Also the heater needs replaced due it having the gold bushings.Reconnected switch and ran test, unit completed test without any further issues. Ordering heater under service pointer #11540964. Once heater is in contact cx to reschedule; ordrng 1 W11537778 (element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Clayton, DE 19938
Frederick R.
Job Details:
11/23/2022
Replaced evap fan motor per prior diagnosis. Tested unit after repair and it is now working properly. CX paid $110 in labor and is paid in full. Unit working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Arlington, VA 22201
Jason A.
Job Details:
11/23/2022
CX complaint FRIDGE not cooling. Previous tech found UV dye at drier couplers. Install new drier & couplers. Test for leaks & ran vac. Filled with R600. Unit has good running & equalise pressures. Draws 0.95A & good frost pattern > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rockville, MD 20852
Israel R.
Job Details:
11/23/2022
Customer complaint unit is not draining. I tested the unit and the found the unit is not draining hard. I found the drain pump is very loud i replaced it and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Suffolk, VA 23434
Zachery R.
Job Details:
11/23/2022
"replaced tub, tested, no signs of leaks. unit working as designed. provided m/s sticker to cx in ty card advised sticker is very important and to keep in safe place."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Mechanicsville, VA 23111
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Highland Springs, VA 23075
Jonathon C.
Job Details:
11/23/2022
"cx complaint, smell of gear oil replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Earlysville, VA 22936
Eric F.
Job Details:
11/23/2022
"Confirmed cx complaint unit not cooling, unit running at room temperature. Unit is in an RV, cx had work done by another service company in North Carolina, other servicer replaced evaporator and installed a dye dryer. Inspected unit for dye, found dye present at base of compressor, did not see it around evap drain pan or condensor but cannot confirm that parts are functional as I cannot pressurize the system to. Cx states that whirlpool told him that labor and parts would be covered by warranty, cx paid 120 diagnostic. Could not confirm coverage, instructed cx to call back into whirlpool and have coverage dispatched directly over. Ordering sealed system components for return visit, returning tech to determine what is needed after pressurizing system. Requesting 3 count sealed system job.; ordrng 1 WPW10342567 (condenser) and 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor) and 1 look and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesapeake, VA 23322
Austin D.
Job Details:
11/23/2022
cx complaint the unit is shaiking during operation. checked the unit and found some hoses hitting the back of the unit and one leg needed to be adjusted. after that i showed cx the operation and she is still not happy with the unit. i advised her that with it being upstairs in a pan and with the floors the way they are it is going to shake. the floors are so soft that the whole dryer shakes while the washer is running. no parts can be repalced to make the unit run any different. unit is running as designed. advised cx if she is still not happy to contact the manufacturer or place of purchase to see if they have any other options for the cx. ccx agreed.
We serviced a
WHIRLPOOL OVEN
Model RF362LXSB0
Near Harrisburg, PA 17110
Fred G.
Job Details:
11/23/2022
i was able to access unit and replace the right front infinite switch. I was also able to bent the bottom trim on the oven door to allow it to hold the glass to the door. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Abingdon, MD 21009
Neil H.
Job Details:
11/23/2022
7735119780THE DOOR SWITCH CAME OUT AND WAS BROKEN I LOOKED AND NOTICED THE WIRES WHERE BACK AND NO ROOM TO COME OUT FURTHER CALLED TECH LINE EXPLAINED AND SENT PIC UNIT NON REPAIRABLE.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near York, PA 17402
Sal R.
Job Details:
11/23/2022
"CX complaint was that the unit would not wash., i found thatbthe sump & motor failed. I was able to access and replace the sump & motor. I then tested the unti and unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Maurertown, VA 22644
Ezra M.
Job Details:
11/23/2022
"no cool. replaced start run device and run capacitor. due to compressor not running.; ordrng 1 W10873801 (start-dev EM VS) and 1 WPW10350564 (capacitor EM VS), used 1 W10873801 (start device) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Saint Charles, MD 20603
Robert A.
Job Details:
11/23/2022
"Cx complaint that the unit is not filling fully with water and the cycles are not completing. I inspected the unit to confirm the complaint. I found error codes: f0e3 f7e4. Cx had a photo of f0e9 but it was not saved in the unit's memory. I ran a service cycle, all components passed with no issues. I calibrated the unit as well. At the moment the unit has no obvious issue with performance. The cx uses the 'extra power'.feature. I explained to the cx how a small amount of water is dispensed at the beginning of the cycle, the unit appears to start washing then later the remaining water is added. The cx now understands the functionality of the unit. The unit is working as designed. I collected the service call fee by CC. I quoted him for a control just in case he has more issues.; ordrng 1 W11419171 (control board 222.14)"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ
Near Richmond, VA 23220
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL DRYER
Model LER6634DQ0
Near Dover, PA 17315
Sal R.
Job Details:
11/23/2022
CX complai t was that the unit was not opperaing. I found that the thermal fuse was OL. I replaced the fuse from van stock . Unit test good.; used 1 WP3392519 (thermal fuse) from stock
We serviced a
KITCHENAID ICE MAKER
Model KRFC704FPS04
Near Chevy Chase, MD 20815
Dustin F.
Job Details:
11/23/2022
"Inspected unit, removed IM fill tube. Went to install new one, and could NOT get the fill tube through. I tried taking the door off and trying to fish it through with a large zip tie. Door Seems to have Some sort of obstruction on the inside preventing me from replacing the fill tube. I believe unit needs an entire new door. Called office and got a refund for fill tube and Left quote for Parts (Door and UI assembly) CX wants to contact WP CS to check on any coverage before going on further.; ordrng 1 W11449015 (LH RC door Stainless) and 1 W11330486 (UI assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near McLean, VA 22101
Lloyd B.
Job Details:
11/23/2022
Cx complained the unit makes a hammering noise. Spoke with tech support and they that changing the filter and housing at the same time needs to be done for the filter housing to last longer then it has been. Unit needs new filter and housing at the same time. Service declined. Job complete. SR7735115900
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Annapolis, MD 21403
Andrew H.
Job Details:
11/23/2022
"Cx complaint is the unit is not cooling. I found the unit unplugged. Removed all rc selfs and air tower. I found the tabs at the top of the Evap cover and rc evap housing were broken off. I removed Evap cover and found the Evap housing dowl that secures the Evap cover on to the housing is broken off from the oil that leaked from the Evap.. to replace the housing the Evap will have to b replaced again. I was able to replace the door closer and led light in the freezer. When I put the unit back together I noticed the freezer and pantry door switches not responding in test 18but after a couple of mins the door switches began to respond . Unit Will now need . Control, switches, compressor, Rc Evap, drain pan, Rc Evap housing, Rc Evap cover and all parts ordered last visit. 3 count job. Ordering parts; ordrng 1 W10842950 (Housing) and 1 W11188493 (Evap cover) and 1 W11492867 (Evaporator) and 2 W11396033 (Rc door switch)s and 1 WPW10675033 (Control board) and 3 W11384469 (FC door switch)s and 1 W11506635 (Coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chesapeake, VA 23322
Austin D.
Job Details:
11/23/2022
"came out to resovle the issue. found the unit running with the compressor pulling .6 amps. therfore, it has a restrciction or leak. found a restriction in the sealed system. cleared it and pumped with r134a. tested, unit is running as designed"
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Washington, DC 20002
Samuel R.
Job Details:
11/23/2022
cx coimplaint unit is not heating up temp.tested unit various times and unit would bever reach temp.unit will need a new temp sensor.aklso ordering control as it would flas lights on and off when unit is closwed.W11334164 1 tribles W10859573 16 tribles ; ordrng 1 W10859573 (temp sensor) and 1 W11334164 (control)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Potomac, MD 20854
Roberto I.
Job Details:
11/23/2022
"Cx complaint no start. M/s tag missing from unit, cx had letter from whirlpool confirming m/s on file, called office was told me ok. Confirmed complaint, drum light ok but cycle didn't start. Power supply ok. Removed back cover, found open thermal fuse. Replaced part using pre id, unit tested ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Richmond, VA 23225
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM00
Near Chesapeake, VA 23324
Austin D.
Job Details:
11/23/2022
cx complaint the unit is not cooling as it should and is creating frost. found the freezer gasekt unseated. reseated gasekt and removed all ice. unit is good to go.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Powhatan, VA 23139
Jerod R.
Job Details:
11/23/2022
"teted unit found unit number going away and coming back, unit has failed diode and mag, ordered new trans and cap as well; ordrng 1 W11044727 (cntrl-elec) and 1 W10754523 (transformr) and 1 W10343300 (capacitor) and 1 W10886077 (diode)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Columbia, MD 21044
Robert L.
Job Details:
11/23/2022
"cx complaint on sensor dry stayed on jeans for '2 hours ' and never moved, found proper 121/119/241 at terminal, reached and pressed down on NTC control board, seemed to move alittle, vent long but clear with good air pressure getting out, heater cycling properly, set to normal, timer advanced after 15 minutes. possible cx load needed that much time, cx to monitor dry times, tested all ops ok, if cx calls back order op tstat WP8318268"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Harrisburg, PA 17104
Fred G.
Job Details:
11/23/2022
arrived to cx home to find the cx did call into the office yesterday at 11:40am and spoke to Tori and canceled apt. cx declined service and told me he fixed unit himself.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, VA 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Lititz, PA 17543
Justin L.
Job Details:
11/23/2022
As per previous visit was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Troy, VA 22974
Eric F.
Job Details:
11/23/2022
"Confirmed cx complaint unit not operational. Confirmed power to control, control non responsive. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newark, DE 19711
Alexander W.
Job Details:
11/23/2022
"Cx stated crack in tub inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near New Freedom, PA 17349
Bernard M.
Job Details:
11/23/2022
"Cx complaint unit is makes noise while spinning. Entered into diag and found no error codes. Ran test cycle and found the unit didn't reach max RPMs when in spin mode. Inspected underneath and found oil leaking from gear case. Oil has sprayed all around the inside of cabinet as well as clutch and slider. Ordering parts and 2 call count for gear case repair, once approved contact cx to reschedule; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw) and 1 W11393685 (gear case) and 1 W10915700 (stator) and 1 W10734521 (clutch) and 1 W10754448 (shifter)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ
Near Chester, VA 23831
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
MAYTAG RANGE
Model MGT8775XS03
Near Clinton, MD 20735
Robert A.
Job Details:
11/23/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Virginia Beach, VA 23454
Branden R.
Job Details:
11/23/2022
"cx complaint gas leaking , checked unit and found gas detector going off around back of unit near main hook up , tighten all connetions and tested again unit is no longer leaking and gas detector no longer goes off while testing unit ."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Urbana, MD 21704
Ricardo S.
Job Details:
11/23/2022
"Cx complains that the unit not heating , inspected unit, i ran diagnostic test mode, the mag not working at all. interlock switches cks ok. transformer receives 120vac, switches cks ok. unit need diode and magnatron.. order parts; ordrng 1 W11256462 (diode)"
We serviced a
JENNAIR OVEN
Model JMW3430WP02
Near Fulton, MD 20759
Robert L.
Job Details:
11/23/2022
"once out and apart found control burnt at relay and element warped, replaced both bake alament and main control per previous, tested all ops ok, collected $240 labor visa cx paid in full"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315DSHZ05
Near Rockville, MD 20851
Julian H.
Job Details:
11/23/2022
CX complaint about slow water flow no ice thru dispenser inspected & found filter needs replacement also crushed ice blocking chute causing not dispensing told CX what to do interior light on FC not working ordering part CX PIF; ordrng 1 W11602886 (led module FC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Virginia Beach, VA 23454
Justin W.
Job Details:
11/23/2022
replaced control in rc. thawed evap. shop vac the water from drip tray in back of unit. reassembled unit after thawing evap. tested unit has good frost pattern and heater is working. unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hyattsville, MD 20782
Samuel R.
Job Details:
11/23/2022
cx advised unit is working and had another company come out
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Washington, DC 20002
Samuel R.
Job Details:
11/23/2022
cx complaint unit is not powering on.inspected unit and could cofirm cx complaint.tested unit and unit is getting 120.found therminal block and main harness to be bad.will need a new harness and block. W11573809 0 tribles W11330869 1 tribles; ordrng 1 W11330869 (harness) and 1 W11573809 (therminal block)
We serviced a
JENNAIR COOKTOP
Model JGD3430BS00
Near North Potomac, MD 20878
Julian H.
Job Details:
11/23/2022
GOT HERE all screws are rusted need to be drilled out in order to replace valve removing top also orifice holder need to be order as well CX PIF for all extra parts; ordrng 2 74007735 (burner asy rr & lr)s and 1 74007736 (burner asy lf) and 1 74007734 (burner asy rf) and 1 74009553 (holder-orf rf) and 1 WP7527P003-60 (holder-orf rr) and 1 WP7527P002-60 (holder-orf lr) and 1 WP7527P031-60 (holder-orf lf) and 8 WP3368921 (screw-torx)s
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/23/2022
"Cx complaint of grinding noise. Did confirm and found splutch stripped. Also control had stuck key error. Ordering control,splutch,and belt.; ordrng 1 W11498797 (Control) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, MD 20735
Robert A.
Job Details:
11/23/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed. The cx said they paid for the screen by phone calling into the office.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, VA 23607
Carl A.
Job Details:
11/23/2022
"cx complaint of unit not draining checked unit to find wire harness to drain pump damaged did a temp repair so cx could use unit ordering wire harness for repairs; ordrng 1 W11643701 (Harness, Lower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2665XEM8
Near Chesapeake, VA 23323
Austin D.
Job Details:
11/23/2022
"cx complaint the unit is not making ice. checked the unit and found that the heater circuit on the ice maker was fried. therfore, the unit was not cycling and making ice. replaced the ice maker and tested operation. unit is running as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Harrisburg, PA 17111
Fred G.
Job Details:
11/23/2022
cx complaint upper rack fell out. inspected unit and found upper rack wheels are faulty. was able to replace the upper rack adjusters and tested unit. unit now checks good.
We serviced a
MAYTAG REFRIGERATOR
Model KFCS22EVBL5
Near Lititz, PA 17543
Justin L.
Job Details:
11/23/2022
As per previous visit was able to access unit and replace parts. Heated gasket to fit and harvested and filled icemaker unit now checks good no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Glen Allen, VA 23060
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit cx states does not leak everytime only sometimes not alot small puddles inspected found rear higher then the front leveled out unit and tested unit now functions normally
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ1
Near Monkton, MD 21111
Bernard M.
Job Details:
11/23/2022
"Cx complaint unit doesn't heat properly. Cx stated the unit won't reach the set preheat temp. Accessed the bake and found it experienced a thermal event. The element had arched and been damaged. Ordering element, once appoved contact cx to reschedule; ordrng 1 W10779716 (bake element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dover, DE 19901
Andrew W.
Job Details:
11/23/2022
Cx complaint is unit not draining. tested and inspected and verified complaint. unit did not have a high loop installed and there was build up in the drain line. installed high loop and recommended cx use affresh cleaning tablets. checked unit for error codes and unit had F4E3 and F8E2 error codes wash arms are not getting water through and unit is draining poorly. quoted cx on cost of repair and cx was under the impression they were in warranty. had email for extended warranty but nothing showing the dishwasher or a parts and labor authorization. cx is going to reach out to see if repair is covered or not. cs line stated VIA needed to confirm this with the dispatching party to see if this is in warranty or not. if not in warranty cx owes $120 sc.; ordrng 1 W11087376 (pump&motor) and 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21209
Keith H.
Job Details:
11/23/2022
w151210apl1... sr7735116778..cx says whpl said they were covereing repair so he called and got autho...i found the evap heavily frosted and the wire harness is damaged therfore heater not coming on; ordrng 1 W11581973 (harness) and 1 W11546684 (clip
We serviced a
WHIRLPOOL OVEN
Model GBD307PRQ01
Near Hanover, MD 21076
Emmanuel R.
Job Details:
11/23/2022
"Cs unit is not turning on, it beeps but no display. Confirmed complaint. I found the User interface has failed. Unit needs a new console but the parts are no longer availible. Avised customer, Collected for svc call $120.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV07
Near Gerrardstown, WV 25420
Ezra M.
Job Details:
11/23/2022
"making ice. fill valve excessively loud, water pressure drops with filter installed. ordering valve and filter head.; ordrng 1 W11548535 (dual valve) and 1 W11346622 (water resevoir)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Oxford, PA 17350
Drew B.
Job Details:
11/23/2022
cx complaint that unit doesnt agitate.. but foudn last several times worked fine ran claibration and service test and manual test operations. after calibration and auto test cycle foudn no stored codes and no obvious issues with wash operations. did tighten the t27 torx for slightly lose causing the unit to possible have issues with constanty contact on stator.. being wobbly... unit appears to be functional today..
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Wilmington, DE 19808
Alexander W.
Job Details:
11/23/2022
"Cx stated lid not locking and loud operations inspected tested and verified cx complaint found tape still on new lid causing interference with latch. Removed tape and got unit to lock consistently ran unit through diag on test 12 for spin cycle. Found noise during spin and agitate tilted unit back and found gearcase leaked oil everywhere. Ordering gearcase, rotor, stator, clutch and slider. Cannot reached due to SO parts. ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/23/2022
Installed and tested icemaker and unit is now as designes.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJB00
Near Front Royal, VA 22630
Ezra M.
Job Details:
11/23/2022
"fc not freezing. unit is in customers garage, which is not temp controlled. used thermocouple, verified rc at 29 degrees, fc at 28. advised cust that with temps in rc satisfied, unit does not cool"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Richmond, VA 23230
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit removed and replaced the shifter and the capacitor found door will not latch ordering door latch; ordrng 1 W11307244 (latch)
We serviced a
MAYTAG WASHER
Model MVWb765FW1
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/23/2022
Per previous diag I was able to access and replace the gearcase and water valve. I then ran the diag test and the unit is now functioning as intended without any leaks. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Virginia Beach, VA 23457
Branden R.
Job Details:
11/23/2022
cx stated unit has warrenty advised nothing is coverd and warrenty expired . cx stated dr johnnys has warrnty advised they need to reach out to doctor johnnys for proper dispatched under their warrenty .
We serviced a
JENN-AIR OVEN
Model JMW2427DS00
Near Charlottesville, VA 22911
Eric F.
Job Details:
11/23/2022
Confirmed cx complaint stuck key error code. Ordering UI.; ordrng 1 W11236900 (UI (stainless))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Alexandria, VA 22315
Christian C.
Job Details:
11/23/2022
Installed control and main harness. Set temps to recomended.
We serviced a
MAYTAG WASHER
Model MVWb765FW1
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/23/2022
Per previous diag I was able to access and replace the gearcase and water valve. I then ran the diag test and the unit is now functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Lititz, PA 17543
Justin L.
Job Details:
11/23/2022
Cx complaint unit not cooling properly was able to access unit and found signs of defrost failure. Was able to use steamer to clear ice and found loose connection at harness. Secured connection and verified operation of heating element. Unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mattaponi, VA 23110
Lucas R.
Job Details:
11/23/2022
"replaced parts needed, calibrated & tested - unit woroking as designed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Bethesda, MD 20817
Dustin F.
Job Details:
11/23/2022
"Cx complaint: Screeching when changing cyclesInspected unit, confirmed complaint. Pulled shield off and the splutch just fell off. the nut had fallen off somewhere. replaced the splutch and put unit back together. Ran test mode and confirmed no codes, unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Stafford, VA 22556
Tanner B.
Job Details:
11/23/2022
"Installed new fc evap, flushed w/ nitrogen and vac unit down, refilled .. allow12-24hrs too cool .. JOB COMPLETE"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Winchester, VA 22603
Ezra M.
Job Details:
11/23/2022
"control panel going blank and freezing. steam in glass. ordering console.; ordrng 1 W11297709 (control panel, stainless)"
We serviced a
ROPER DRYER
Model RED4640YQ0
Near Richmond, VA 23224
Jonathon C.
Job Details:
11/23/2022
"cx complaint, no heat. replaced TCO and element. tested unit, issue persists, tested timer, found fimer bad. ordering timer. resched for 12/6; ordrng 1 W11043389 (timer)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Darnestown, MD 20874
Julian H.
Job Details:
11/23/2022
CX complaint about a broken part on microwave found a broken spring rod from interlock asm turned circuit breaker off since interior light is always on left it that way need part CX PIF; ordrng 1 W11033422 (interlock)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Street, MD 21154
Bernard M.
Job Details:
11/23/2022
"Replaced bothm parts per previous tech, ran auto test and unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model KERS807SSS00
Near Petersburg, VA 23803
Chris B.
Job Details:
11/23/2022
cx comp unit rf burner will not work insp unit conf cx comp found bad inf switch cx sated they will be replacing unit collected 120 sc cc
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Charlottesville, VA 22903
Eric F.
Job Details:
11/23/2022
"Did not receive switch. Installed control, unit function restored. re-ordering switch.; ordrng 1 WPW10434452 (switch-inf)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QMS02
Near Washington, DC 20016
Mitchell H.
Job Details:
11/23/2022
cx complaint unit not cooling well in freezer. got to unit and found compressor at full ramp. partial frost pattern. compressor scolding hot. unit has a SS leak/issue. quoted cx for SS work and he just paid service call.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Smyrna, DE 19977
Frederick R.
Job Details:
11/23/2022
CX complaint is WM banging and not advancing. Inspected/tested and found unit has a broken gercase and a bad motor. Motor is CBE. Quotes CX $508.77. They want to proceed with repair. CX paid $120 in cash. Owes $388.77 on return before repair is performed;. Spoke to CE. CX rescheduled for Sat 12/3/22. 2 ct gearcase; ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor-drve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES3
Near Arlington, VA 22207
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not operate. Installed new control, programed the code and the unit now powers on and cools. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Newark, DE 19713
Alexander W.
Job Details:
11/23/2022
Cx stated unit will not do anything inspected tested and verified cx complaint found F5E4 error code tested lock and found lid lock not actuating at all. Ordering lid latch and resched for 12/2 ; ordrng 1 W11307244 (Lid latch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Glen Rock, PA 17327
Bernard M.
Job Details:
11/23/2022
Cx called and rescheduled;
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bowie, MD 20715
David J.
Job Details:
11/23/2022
Arrived at home knocked multiple times. Had office call and no answer stayed until 10 after. Cx will need to reschedule
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Frederick, MD 21704
Ricardo S.
Job Details:
11/23/2022
the customer complains that the washing machine got stuck in 1 minute for at least 20 minutes.and wont spin. i ran diagnostic test mode .. no error codes .. order cntrl elec; ordrng 1 w11544680 (cntrl elec)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ0
Near Halethorpe, MD 21227
Robert L.
Job Details:
11/23/2022
"cx complaint fans come on when door closes, found interlocks shorted, replaced interlocks from pre-id, tested all ops ok, called safety they gave autho for full repair W1510R0WPL1"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Sinking Spring, PA 19608
Justin L.
Job Details:
11/23/2022
Cx complaint lid not locking or unlocking. Was able to access unit and found failed latch and bezel. Was able to replace with pre-id parts and test unit now operates as designed no further work needed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glen Allen, VA 23059
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit removed and replaced the heating element per service pointer tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG RANGE
Model MGT8775XS03
Near Clinton, MD 20735
Robert A.
Job Details:
11/23/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Newark, DE 19702
Alexander W.
Job Details:
11/23/2022
Cx stated ice build up in RC inspected tested and verified cx complaint ran water line through drain tube no blockages followed service pointer and found unit has defective drain pan ordering drain pan. Cannot resched due to SO part; ordrng 1 W11457241 (Drain pan)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bowie, MD 20715
David J.
Job Details:
11/23/2022
Arrived at home knocked multiple times. Had office call and no answer stayed until 10 after. Cx will need to reschedule
We serviced a
WHIRLPOOL COMBO
Model WET4027HW1
Near ,
Alexander W.
Job Details:
11/23/2022
Cx stated unit leaking white specs on clothes inspected tested unit cannot verify cx complaint recommend cx run a clean washer cycle and put cleaning tablet in unit. Unit is working as designed Job is complete
We serviced a
WHIRLPOOL OVEN
Model WOS11EM4EB02
Near Silver Spring, MD 20904
Israel R.
Job Details:
11/23/2022
Installed n ew control panel and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL OVEN
Model WOS11EM4EB02
Near Silver Spring, MD 20904
Israel R.
Job Details:
11/23/2022
Installed n ew control panel and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC1
Near Annandale, VA 22003
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not operate correctly. Installed new control and tested and it now fills, washes and drains with no leaks. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chester, VA 23836
Chris B.
Job Details:
11/23/2022
replaced ui tested unit found fae2 unit will need vent wax motor also when using unit UI goes crazy ans states all kinds of letters and numbers and very hard to use unit will work when press start then when open door unit states fae2 then will not drain drain unit ordering parts ; ordrng 1 W11416363 (motor) and 1 W11412300 (dispencer) and 1 W11414079 (ui) and 1 W11410070 (control)
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL204ESB00
Near Washington, DC 20017
Samuel R.
Job Details:
11/23/2022
replaced control per whirlpool.unit came on advised cx if unit does not work to call whirlpool with sr number
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Henrico, VA 23233
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit found dent on left hand side corner the order item states to order interface as well ordering left hand door and interface assy; ordrng 1 W11610996 (Left hand door assy) and 1 W11574767 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW04
Near Sedley, VA 23878
Zachery R.
Job Details:
11/23/2022
"replaced gasket, fluffed with heat gun, tested, door is sealing, advised cx to monitor unit."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Ephrata, PA 17522
Justin L.
Job Details:
11/23/2022
As per previous visit was able to access unit and replace part. Tested unit and unit checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Red Lion, PA 17356
Bernard M.
Job Details:
11/23/2022
"Replaced capacitor, recalibrated and ran auto test, unit completed test without any further issues. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT0
Near Middletown, DE 19709
Frederick R.
Job Details:
11/23/2022
CX complaint is DW F8E4 error code. Inspected/tested and found 2 issues. Unit wa leaning about 3/4 forward from install and also inlet valve was dripping into tray. Tiaghtened valve and releveled DW. Unit is now working properly. Job is complete