We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Charlottesville, VA 22903
Kyle A.
Job Details:
11/28/2022
Wrong mount ordered. Ordering mount for return.; ordrng 1 W11553484 (Rack mount)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Washington, DC 20011
Samuel R.
Job Details:
11/28/2022
cx complaint unit is not latching.inspected unit and could confirm.found stricker had failed.rep;aced stricker and tested unit.now working properly
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Tysons, VA 22102
Jason A.
Job Details:
11/28/2022
Knocked on door unit 712 & new tenant. Maintenance states walk thru completed & unit was accepted
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near McLean, VA 22101
Jason A.
Job Details:
11/28/2022
\'WTW4816FW2 Update MS. CX complaint WASHER noisey duing start of spin. No error codes. Did a manual slow spin agitate 3X & fast spin agitate. Checked motor & agitator. No oil leaks. CX states noise is like plastic. Ran quick wash. No odd noises heard. Parts in stock > JJ; ordrng 1 W11481722 (actuator) and 1 W10721967 (splutch)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Woodbine, MD 21797
Marc M.
Job Details:
11/28/2022
cx complaint unit not illuminating leds. inspected and found unit applicable to Special Project #: S84638 W11606409. replaced leds with pre id parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Fairfax, VA 22033
Richard B.
Job Details:
11/28/2022
"CX complant, No ice. Prior diagnosis found unit needs ice maker after valve iinstall . Installed ice maker and cycled power to unit, Ice maker roated and did a self fill. Advised CX to throw ice away. CX requested ice maker left in off position , Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Portsmouth, VA 23703
Anthony D.
Job Details:
11/28/2022
cx complaint of unit not drying dishes checked unit no error codes present ran test cycle had error sode f6e2 inlet water(fill valve electrical problem) called techline spoke with bruce was advised everything is checking good and to turn up rinse aid dispenser setting from 2 to 4 and if issue still persists to have customer start cycle before techs arrival so tech can check heating element durnig normal cycle and temp of water as of now unit is working as designed
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Cumberland, PA 17070
Fred G.
Job Details:
11/28/2022
i was able to access unit and replace the control board as per previous tech. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Tysons, VA 22102
Jason A.
Job Details:
11/28/2022
Knocked on door unit 712 & new tenant. Maintenance states walk thru completed & unit was accepted
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Newark, DE 19702
Andrew W.
Job Details:
11/28/2022
Cx complaint is adjuster wheels are broken and silverware rack is not staying. inspected and verified complaint. replaced parts from pre id and unit is now working as deisgned. informed cx on mounting the rack to the door and they said they didn't like that way and liked having it inside the rack. could be what caused it to break and keep falling. job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Severna Park, MD 21146
Alexander D.
Job Details:
11/28/2022
"cx complaint RH door gasket tearing. inspected unit and verified complaint. left side looks good. replaced rh door gasket, fluffed gasket with heat gun. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Midlothian, VA 23112
John P.
Job Details:
11/28/2022
CX Complaint unit not working checked unit found l2 wire to control open ordering main harness ; ordrng 1 W11532661 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Stephens City, VA 22655
Danny R.
Job Details:
11/28/2022
installed control didnt need other part ran diag 3 times ran fine
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near King and Queen Court House, VA 23085
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit found blown Power socket and power cord melted checked fuses all test good. Flipped breaker off and unhooked power cord for cx replacement charged 120.00 cx paid in cash
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Norfolk, VA 23503
Anthony D.
Job Details:
11/28/2022
cx complaint unit not cooling properly checked unit to find fc thermistor reading out of range and fc evap thermistor reading out of range quoted cx $120 service call $110 labor $131.86 parts $15 shipping $7.91 tax totaling $384.77 cx unsure if repair or replace at this time cx paid $120 service call cx will owe $264.77 if they decide to go through with repair; ordrng 1 W11204566 (evap harness) and 1 W10316760 (thermistor)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Accokeek, MD 20607
Shane B.
Job Details:
11/28/2022
"complaint is the unit being completly dead. when i arrived unit was sitting in the garage. cx reinstalled his old dryer when this one stopped working. i had no power to hook up to so could check codes. cx's old dryer is working so im assuming power was not the issue. inspected and found fuses are good. i found terminal block has thermal damage. unit will need new terminal block and wire kit. found plug on UI would not clip securly in place. i pushed it in all the way but a slight pull on the wires unplugged it, its not staying cliped in. control board looks fine. replaced UI with preIDed part and that stays securly plugged in. ordering terminal block and wire kit for return visit.; ordrng 1 WP3397659 (block-term) and 1 279318 (terminal) and 1 279393 (screw)"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Wernersville, PA 19565
Drew B.
Job Details:
11/28/2022
foudn locked compressor when arrived per previous notes was bale to replaced compressor nd drier and pulled vaccum and filled to 45g of r600 unit started ciooling.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..; ordrng 1 look/look (look/look)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
11/28/2022
"Replaced icemaker, it cycled immediately. Unit good to go"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH06
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
"I got here, I talked to a lady in the electrical appliances department and I explained to her that I need to fix a fridge, she went to ask her supervisor and they don't have any service for any fridge; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Joppatowne, MD 21085
Neil H.
Job Details:
11/28/2022
replaced the motor and blower unit checked good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Lanham, MD 20706
David J.
Job Details:
11/28/2022
Arrived to home 3 times between 9:30am to 11am. No answer at door any times. Had office call and they had no answer twice and left message 2 times. Waited until 11:10am and moved on. Cx will need to call and reschedule ; O-emld tckt
We serviced a
KITCHENAID COMPACTOR
Model KUCC151EWH0
Near Suffolk, VA 23434
Zachery R.
Job Details:
11/28/2022
"cx complaint unit not compacting, also have to hold switch on in order to get unit to attempt to compact. checked unit, while compacting unit makes thumping noise as if gear is slipping. checked gear, gear is good, checked switch, switch is good. checked motor, motor is good, come to find debris in unit not allowing unit to compact, removed debris, tested, un it working as designed. cx paid in full by check"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tappahannock, VA 22560
Thomas B.
Job Details:
11/28/2022
Checked rear of store unit has been removed from the store moved on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Richmond, VA 23226
Joseph D.
Job Details:
11/28/2022
"cx complaint of mold/mildew on seperator gasket. removed gsket and cleaned, quoted cx for new seperator, cx declined new part. unit now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Frederick, MD 21703
Ricardo S.
Job Details:
11/28/2022
"customer complains of a plastic smell after a plastic knife fell into the warmer and melted, customer removed the knife from the warmer and ran a cleaning cycle, but the unit still has the bad smell.. order parts; ordrng 1 W10703867 (heater)"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Bluemont, VA 20135
Danny R.
Job Details:
11/28/2022
unit was shifting o agitate from last spin cycyle actuator jumped out of the pully replaced with new one now spins and agitates c hecksok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Wolf, PA 17347
Sal R.
Job Details:
11/28/2022
CX complaint was that the unti was making a grinding sound. I found that the nut on the splutch had fallen off. I replaced the splutch due to teeth grinding . Unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH02
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not draining and freezing water in fc compartment. Did confirm and found ptrap had a plug of mold in it. Removed blockage and washed out ptrap with soapy water. Removed ice and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond, VA 23234
Chris B.
Job Details:
11/28/2022
replaced ordered parts tesetd unit working as desighned
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM03
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/28/2022
repalced ice bin. icemaker and fan already working didnt see a need to replace..found no icemaekr errors
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake Beach, MD 20732
Shawn D.
Job Details:
11/28/2022
cx complaint top of tub is rusting and dispenser hold water. inspected unit and confimred both complaints tub does look to be rusting so removed top and tub ring and tub is rusting and valve seems to be seeping. unit needss valve assem ad spin basket both parts are in stock checkeed rt for friday and looks goood to reschedule for me on friday basket is bigger item but will fit in my van with no issues; ordrng 1 W11513243 (basket) and 1 W11400157 (disepsner assem) and 1 look (look)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Powhatan, VA 23139
Jerod R.
Job Details:
11/28/2022
replaced ordered door and tested unit is now fully functional
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fulton, MD 20759
Robert L.
Job Details:
11/28/2022
"cx complaint noise when water activated and not making ice, valve chatter from high pressure, better with filter in, explained pressure reducing options, cx doesnt want in line reducer, found fill tube frozen and not passing water, ordering dual valve and heater.............. floor out of level, cx to adjust rear, may need to level front on return; ordrng 1 W11482383 (dual valve) and 1 W11226501 (heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Adamstown, MD 21710
Ricardo S.
Job Details:
11/28/2022
"the customer complains that the unit shakes and makes a lot of noise at the end of the cycle, the customer was washing a large blanket, so I explain that he cannot wash that type of blanket because this is not a commercial unit .. order tub ring and suspension; ordrng 1 w11550886 (tub ring) and 1 W11217817 (suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, MD 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Richmond, VA 23230
Jonathon C.
Job Details:
11/28/2022
"cx complaint, F1E0 when trying to bake. tested unit, verified complaint. F1E0 is a board error, tech sheet called for a powercycle to reset board. cycled breaker for 30 seconds, unit now working as designed. if return visit is needed for the same issue, order main board W11100515"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Washington, DC 20007
Dustin F.
Job Details:
11/28/2022
"CX complaint: upper drawer holder broke and unit not cleaning all the way. Replaced Rack adjusters with kit Pre ID, inspected spray arms and found them clogged heavily. i advised cx to clean them out and test unit, CX insisted on getting a new one. Ordering new Spray arm.; ordrng 1 WPW10498900 (Spray arm)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Owings Mills, MD 21117
Keith H.
Job Details:
11/28/2022
installed clutch and shifter
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near McLean, VA 22101
Jason A.
Job Details:
11/28/2022
CX complaint MW cavity lights not working. MW doesnt start to heat sometimes - CX cannot tell if door sw are closed due to MW light is out. Replaced bulb & hinge & arm. Monitor door sw status in diagnostics. Door switches are discolored & cant get a good measurement > JJ; ordrng 1 W11449277 (harness incl door switches) and 1 W11325786 (MW APL MGR)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fredericksburg, VA 22408
Robert W.
Job Details:
11/28/2022
Replaced valve unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Shermans Dale, PA 17090
Fred G.
Job Details:
11/28/2022
i was able to access unit and replace the RC evap fan motor and thermistor as per previous visit. set temps to recommended temps. i found fan came on and began to cool unit. unit now checks good.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Fort Washington, MD 20744
Shane B.
Job Details:
11/28/2022
"cx complaint is the IM not making ice. cx said it worked for about 3 weeks since last repair on 2/2/22. unit has had IM replaced 3 times already. i found temp in FC is -4. unit has frost in on drawers and some shelves. door gaskets look good. ran IM harvest test. IM completed it then displayed E2. ran fill test, no water flowed. water dispensor works. ran fill tube heater then fill test again. still no water. called techline. had me check voltage to heater, 11.7vdc heater should be working. cycled IM again. compeleted cycle with no codes. ordering fill tube with heater and valve for return visit. SR#7735139964. schedule when parts are available. please 2 count if possible. unit is a built in and getting to the fill tube will be difficult.; ordrng 1 W11515313 (fill tube) and 1 W11233375 (valve) and 1 2300868 (connector) and 1 look (look)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbine, MD 21797
Marc M.
Job Details:
11/28/2022
went to install led and immediately noticed that the top rear rc led (included pics) was the only led not strobbing which in many cases is indicative of the disruption int he circuit. replaced with the fc (white) led to test and found that to indeed be the failed led. unfortunately the led ordered was white in color where as the rc leds are all silver/chrome bezel. also cx was expecting two leds in rc to be replaced. found bottom left wall led to be failed as well. will still need to order correct corresponding leds in silver bezel.; ordrng 3 W11462342 (rc led (silver))s
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Falls Church, VA 22046
Jason A.
Job Details:
11/28/2022
CX complaint COOKTOP FL burner slow to light. Check burner sparks but spark goes sideways - not straight up to cap. Adjust burner base & cap. Test ALL burners ignite within 2-3 sparks > JJ
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Annapolis, MD 21402
Alexander D.
Job Details:
11/28/2022
cx complaint unit shaking and walking alot and doesnt complete cycle. ran entitlements search and found unit was marked as field scrap. cx said unit was sold to her by lowes and is supposed to be brand new in warranty. advised cx to call lowes to either get a replacement unit thats not field scrap and in warranty or have them correct entitlements. cx understands
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Lanham, MD 20706
David J.
Job Details:
11/28/2022
CX complaint unit makes a rumbling noise when microwaving. Inspected unit and placed wet rag inside of microwave and tested unit and heard a small rumble on the spin motor. Remove glass and found a bunch of dried up food in the area where wheelspin for plate. Cleaned all old food from microwave and tested unit again. Unit no longer makes rumbling noise and heats as designed. Unit is now working as intended. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
11/28/2022
"complaint is the unit still not drying. cx said unit worked for 10 loads or so then F0E3 error popped up. heater, control and drain pump have been replaced and techline has been called several times. when i arrived unit was full of clothes, they were still damp. checked for codes and found F0E3 high temp error, no air flow. called techline. had me check sensor at J14, 16.69k ohms, in spec. tested heater and fan. both run in diagnostics. advised issue must be programming being all componants are in spec. advised replacing ACU again and UI. SR#7734617827. quoted cx and gave her SR#. she said she will call whirlpool but most likely will not spend anymore money on this unit.; ordrng 1 W11280150 (door) and 1 W11260742 (ACU)"
We serviced a
WHIRLPOOL WASHER
Model GHW9250MW0
Near Annapolis, MD 21401
Alexander D.
Job Details:
11/28/2022
"cx complaint start button intermittently not working, will work for 2-3 cycles then she has to run a toothpick around the edge of the start button to realign it and get it to work. went over oow pricing and cx declined service. doesnt want to spend that much on a button and she has a trick to get it to work anyway. no service provided, no money collected"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Midlothian, VA 23113
Joseph D.
Job Details:
11/28/2022
" found unit with squeeling slider, replaced squeeling slider and unit no longer squeeling."
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
"CX complaint is the LF not igniting, Inspected unit and found the LF burner not igniting, Ignitior is working properly pulled burner head disassembled and put ir back together got burner to ignite but burner head not allowing gas to flow properly. Ordering Burner head.; ordrng 1 W11344539 (Burner head LF)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
Replaced valve and unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shadwell, VA 22947
Kyle A.
Job Details:
11/28/2022
Installed part and tested unit and unit is now as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Middle River, MD 21220
Neil H.
Job Details:
11/28/2022
replaced the control and console unit tested good 110 collected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Haymarket, VA 20169
Ezra M.
Job Details:
11/28/2022
"no ice. leaking on floor. checked temps, fc compartment at 4 in top drawer between food, ice bucket at 19 degrees, ff compartment at 38 degrees between food on middle shelf. ice maker has water in mold, fc ice maker has some ice. called techline, spoke with andrew, 7735136705ice maker test 56, E0. test 15, optics working properly. test 37, 01,; ordrng 1 WPW10675033 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model JDRP430WP01
Near Fredericksburg, VA 22401
Robert W.
Job Details:
11/28/2022
Replaced fan and low speed not working at all found control not sending power to fan. needs Control; ordrng 1 W10876298 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Reisterstown, MD 21136
Keith H.
Job Details:
11/28/2022
repalced heater per servcie bullentin
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Upper Marlboro, MD 20774
David J.
Job Details:
11/28/2022
Cx complaint switch is broken. Inspected unit and found door switch had came off and is defective. Unit needs to have switch replaced that way unit works as designed and work properly. Ordering door switch for return visit. Appointment has been scheduled ; ordrng 1 WP3406107 (Door switch)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS10
Near Washington, DC 20009
Mitchell H.
Job Details:
11/28/2022
installed fuse and tested unit is now good to go.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Richmond, VA 23223
Jonathon C.
Job Details:
11/28/2022
"cx complaint, not washing. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Fulton, MD 20759
Robert L.
Job Details:
11/28/2022
"cx complaint f2e1. confirmed eorrs, found finger prints on conosle, cleaned and dried console reset breaker for 5 minutes, error gone, cx to monitor, quoted $921 for console replacement, tested all ops ok, collected $120 visa; ordrng 1 W10887855 (panl-cntrl stainless)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Easton, MD 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs unit doesnt want to turno n, confirmed complaint, control is not repsonding to input from Ui. Control is unresponsive. Ordering control.; ordrng 1 W11544680 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Newark, DE 19713
Frederick R.
Job Details:
11/28/2022
CX cancelled appt at door. No services rendered
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Washington, DC 20002
Mitchell H.
Job Details:
11/28/2022
cx complaint units dryer is not working. got to unit and confirmed. door switch checks good. found no power to the pts switch or timer. thermal fuse is most likely bad. can not pull unit out as its in a very tiny place. quoted cx for 2nd tech as well as parts labor and svc call. she informed me she didnt know she was gonna need to pay for it today. she told me should could not pay at all until friday.; ordrng 1 LOOK (LOOK)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Millersville, MD 21108
Alexander D.
Job Details:
11/28/2022
"cx complaint unit wasnt starting but is working now. shortly after starting unit, it would beep and flash clean light. cx said her son looked at it and pulled it out and did something to get it to work but not sure what and he said there was no errors. cx said unit has been working ever sine. inspected unit, no errors. test cycle ran correctly. cannout recreate isssue at this time, everything checks good. advised cx to monitor and call back if issue happens again. if cx calls back, preid control(W11572094)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Vienna, VA 22181
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Control Panel not working. Removed wall oven door and 4 screws. Unit did not move. Call the office and talked to a SR tech for support. Unit was not able to be moved to add console. Builder needs to call installer to get unit out. Needs to be rescheduled ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Richmond, VA 23233
Jerod R.
Job Details:
11/28/2022
replaced ordered part unit is now fully functional and working as designed
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Alexandria, VA 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit did not heat. Installed new thermostat and tested and it now heats to 350 degrees. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Nokesville, VA 20181
Ezra M.
Job Details:
11/28/2022
"no cool. compressor noisy when starting, clicks off. replaced start device and run capacitor. unit started. running. pulling between .813 and .845 amps, temps dropping.; ordrng 1 WPW10350564 (capacitor em vs) and 1 WPW10197428 (start relay em vs), used 1 WPW10350564 (run capacitor), and 1 WPW10197428 (start relay) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Falls Church, VA 22046
Jason A.
Job Details:
11/28/2022
CX complaint RANGE OVEN door damage. Verify & document damage & replace door outer panel. Test door operates properly > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replace all parts needed unit is running as designed now ."
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB
Near Randallstown, MD 21133
Keith H.
Job Details:
11/28/2022
cx cancelled upon arrival
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Lusby, MD 20657
Robert A.
Job Details:
11/28/2022
"I came to install the control board. I found the unit run however the fans are not running at all. The fans ran on high/low and low in test mode but did not run at all while the unit runs. I replaced the control board and the fans still did not run while in normal use, now it is not running in test mode either. The unit need a new hood fan board (small board above the main control board. I'm ordering the part for the return visit.; ordrng 1 W11443149 (hood control board)"
We serviced a
MAYTAG WASHER
Model Mvw7230hw0
Near New Market, MD 21774
Ricardo S.
Job Details:
11/28/2022
"Cx complains about a noise at the end of the cycle, isnpected unit, the nosie comes from underneath, cks unit, the rotor screw is on the floor so the noise comes from the rotor.. unit tested several times and washer machine workling ok"
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Mechanicsville, VA 23116
Jonathon C.
Job Details:
11/28/2022
"cx complaint, lights out. replaced modules, found the problem to be with the forward icemaker LED. this unit falls under the S-code (S191AQ) ordering update kit. unable to resched.; ordrng 1 W11601311 (LED Kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Newark, DE 19702
Andrew W.
Job Details:
11/28/2022
Cx complaint is adjuster wheels are broken and silverware rack is not staying. inspected and verified complaint. replaced parts from pre id and unit is now working as deisgned. informed cx on mounting the rack to the door and they said they didn't like that way and liked having it inside the rack. could be what caused it to break and keep falling. job complete
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland, MD 20777
Robert L.
Job Details:
11/28/2022
"since last visit cx had new issue with lid lock, found f5e1,f5e2,f5e1 stored, replaced console per previous, replaced lid lock from truck stock, recalibrated and tested all ops ok, reordering for truck stock; ordrng 1 W10810403 (lid lock assy RL VS), used 1 W10810403 (lid lock RL VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
11/28/2022
unit giving error code for user interface replaced control and inspected ui corrosion building up on back side of contorl ordering ui panel and seal ui showing sp order; ordrng 1 W11460908 (control panel) and 1 W11412696 (seal) and 1 W11460962 (user interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"house is 212 and behind front two houses . went to wrong address 2 times , once in house advised cx unit is no longer under warrnty and service of 120 no including parts or labor will be due , cx stated unit is not vary old and should have warrnty advised unit is out other then SS and cx refused service stating they will be reaching out to WP sense unit is not old at all ."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, VA 23030
Chris B.
Job Details:
11/28/2022
cx comp unit will not spin close out insp unit could not duplicate cx comp found cx was unit non he detergent and not using bulky cycle when washing towels advised cx of use and care tested unit working as desighned no errors stored at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Moseley, VA 23120
John P.
Job Details:
11/28/2022
"CX Complaint unit making noise checked unit found belt slipping replaced belt tested working as designed.; ordrng 1 WPW10006384 (Belt JPV/S), used 1 WPW10006384 (Belt JPV/S) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Potomac, MD 20854
Andrew H.
Job Details:
11/28/2022
Cx complaint is the unit is not cooling. I found the rc evap frozen over. I removed cover and found green dye coming from the Evap at the copper to aluminum connections. Compressor is in working condition as well as 3 way valve. I replaced the drier and Rc Evap. I pulled the unit into a 30 vac and fill d to 6.00 oz. unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Arlington, VA 22206
Lloyd B.
Job Details:
11/28/2022
"Cx complained the unit did not operate and there is a tub full of water. Inspected the unit and found a broken wire at the drain pump. With a wire repair kit, repaired the wire and the unit drained the water out. Tested in diagnostics and it passed each test. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leesburg, VA 20175
Daniel J.
Job Details:
11/28/2022
removed ice build up from evapqouted customer with evap and two gaskets customer reponded with the reason its hasnt been working is due to work when door was replaced found left side gasket failing and also right customer calling kitchen aide as she feels this is a result of work not being preformed corectly; ordrng 2 W10917313 (gasket)s
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"cx complaint after repair 10/06, oven still not working & left hand side front burner not working properly chcked unit and found unable to adjust front left burner , when on simmer half the burner goes out unable to adjust unit will need a new manifold assembly .checked oven and both elements checked good at 20 ohms , temp sensor checked good with 1080 ohms tested and unit is cycling like it should oven running as designed called techline to doc sr7735141661 techline advised tech will need to be sent with gas pressure tester .on return visit .; ordrng 1 W11356345 (Manifold Assembly) and 1 gaspressuretester (gas pressure tester)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Lancaster, PA 17603
Justin L.
Job Details:
11/28/2022
Was able to access unit and install new door switch. Unit works as designed no further work needed.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Sterling, VA 20165
Christian C.
Job Details:
11/28/2022
Installed line filter board and MW acu. Tested unit MW is heating up and oven is heating up. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Great Falls, VA 22066
Christian C.
Job Details:
11/28/2022
Cx complaint soap keeps pouring in and softener always look full. Inspected unit no errors. Advised cx how the dispenser works. Unit is working as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Laurel, MD 20707
Andrew H.
Job Details:
11/28/2022
"Cx complaint is the unit has a dent in the door. Inspected unit and found door had dent in the front bottom of the door. Unit will need new door. Ordering part, in stock at tribles. ; ordrng 1 W11173823 (S/S door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFH00
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
cx complaint drawer not staying in place. was able to access unit and found that the tracks had failed causing the shelf to bow out and drawer to not sit properly. ordering parts for repair and once approved office will need to set return; ordrng 1 WPW10468556 (right side track) and 1 WPW10468555 (left side track) and 1 WPW10579374 (shelf assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Silver Spring, MD 20910
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit keeps saying to close door when trying to operate.Inspected unit, confirmed complaint, Found interlock switch stuck open, as well as damage to the reciever catch on the bottom switch. replaced Interlock switch with PRe Id Interlock kit and tested unit, unit now working as intended. CX paid in full."
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Newport News, VA 23602
Lucas R.
Job Details:
11/28/2022
"thawed evap, replaced door and harness, u.i included on new door, verrified seal, tested, unit working as designed.; ordrng 1 W10271540 (fitting LR/VS), used 1 W10271540 (fitting LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chester, VA 23831
John P.
Job Details:
11/28/2022
CX complaint door not staying closed checked unit founded improperly molded replaced the door tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Henrico, VA 23231
Chris B.
Job Details:
11/28/2022
cx comp water accumulates on lid of washer insp unit conf cx comp found when hot valve is on unit steams up lid no water leaking on floor or with unit explained to cx steam is very normal on glass lid unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..; ordrng 1 look/look (look/look)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aldie, VA 20105
Daniel J.
Job Details:
11/28/2022
installed left side fridge door verified water and ice being dispensed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Purcellville, VA 20132
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near North Potomac, MD 20878
Julian H.
Job Details:
11/28/2022
replaced parts can set temperature down now working fine MUST WAIT 24 HRS FOR UNIT TO COOL DOWN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Reisterstown, MD 21136
Keith H.
Job Details:
11/28/2022
7735140499...cx complaint is still no ice inspected and found the pantry drawer control is shorted called techline and was advised to replace the harness and control; ordrng 1 W11170612 (harns-wire) and 1 WPW10503833 (cntrl-elec)
We serviced a
JENNAIR REFRIGERATOR
Model JSC23C9EEM00
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
installed control unit should be working