We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aldie, Virginia 20105
Daniel J.
Job Details:
11/28/2022
installed left side fridge door verified water and ice being dispensed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
11/28/2022
Was able to access unit and install new door switch. Unit works as designed no further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Virginia Beach, Virginia 23451
Branden R.
Job Details:
11/28/2022
"house is 212 and behind front two houses . went to wrong address 2 times , once in house advised cx unit is no longer under warrnty and service of 120 no including parts or labor will be due , cx stated unit is not vary old and should have warrnty advised unit is out other then SS and cx refused service stating they will be reaching out to WP sense unit is not old at all ."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Falls Church, Virginia 22046
Jason A.
Job Details:
11/28/2022
CX complaint RANGE OVEN door damage. Verify & document damage & replace door outer panel. Test door operates properly > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Newark, Delaware 19713
Frederick R.
Job Details:
11/28/2022
CX cancelled appt at door. No services rendered
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Newark, Delaware 19713
Frederick R.
Job Details:
11/28/2022
CX cancelled appt at door. No services rendered
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Fredericksburg, Virginia 22406
Robert W.
Job Details:
11/28/2022
Replaced valve and unit is working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Falls Church, Virginia 22046
Jason A.
Job Details:
11/28/2022
CX complaint COOKTOP FL burner slow to light. Check burner sparks but spark goes sideways - not straight up to cap. Adjust burner base & cap. Test ALL burners ignite within 2-3 sparks > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, Maryland 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, Maryland 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, Maryland 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, Maryland 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Bluemont, Virginia 20135
Danny R.
Job Details:
11/28/2022
unit was shifting o agitate from last spin cycyle actuator jumped out of the pully replaced with new one now spins and agitates c hecksok
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Wernersville, Pennsylvania 19565
Drew B.
Job Details:
11/28/2022
foudn locked compressor when arrived per previous notes was bale to replaced compressor nd drier and pulled vaccum and filled to 45g of r600 unit started ciooling.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Woodbine, Maryland 21797
Marc M.
Job Details:
11/28/2022
cx complaint unit not illuminating leds. inspected and found unit applicable to Special Project #: S84638 W11606409. replaced leds with pre id parts and tested unit. unit now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lewes, Delaware 19958
Michael E.
Job Details:
11/28/2022
Replaced sump assembly as per previous diagnosis. Tested unit ajnd it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Milford, Delaware 19963
Michael E.
Job Details:
11/28/2022
CX complaint: not agitating. Tested and verified complaint.n I found slider magnet had slid down and gearcase leaking oil. I quoted CX price to replace the gearcase and slider. CX decided not to repair at this time. CX paid 120.00 for service. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Sterling, Virginia 20166
Christian C.
Job Details:
11/28/2022
Installed fill tube. Tested IM. IM filled.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
11/28/2022
Installed valve and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Abbottstown, Pennsylvania 17301
Sal R.
Job Details:
11/28/2022
"Per the previouse tech, i was able to access and replace the cooling fan. I found the unit to be opperating as designed. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS2
Near Front Royal, Virginia 22630
Ezra M.
Job Details:
11/28/2022
"rails working properly, found issue was with manifold not clipped into brackets behind top rack, not staying in place, not always allowing top rack to go all the way back.replaced sump and motor assy, ran test cycle. no leaks, no errors"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Alexandria, Virginia 22302
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit did not heat. Inspected the unit and found the control was locked. Unlocked and tested and the ignitor came on and the unit heated to 350 degrees. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit wouldn't start. Inspected the unit and found a few buttons did not work. Installed new console and tested and the unit now works as designed. Job complete
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/28/2022
Cx complained the units lights did not work. Inspected the unit and found the freezer led did not work. Installed new led and tested and there are now ligjhts. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairfax, Virginia 22030
Justin S.
Job Details:
11/28/2022
the unit is not locking the door. found the door lock is getting voltage. replaced the door lock with vs and retested. the unit is draining and spinning good. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Ashland, Virginia 23005
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit removed and replaced the supplied parts tested unit now functions normally .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Berryville, Virginia 22611
Danny R.
Job Details:
11/28/2022
installed parts checskok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Berryville, Virginia 22611
Danny R.
Job Details:
11/28/2022
installed parts checskok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Easton, Maryland 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs icemaker stopped making ice, confirmed complaint. I found the icemaker is unresponsive and fill tube is frozen over. I replaced icemaker and defrosted fill tube. Unit is now workimgn properly. Advised customer to allow 24hrs for icemaker to start making good ice."
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, Virginia 22406
Robert W.
Job Details:
11/28/2022
Replaced Ui and Console tested unit is workoing properly.
We serviced a
WHIRLPOOL WASHER
Model Mvwc565Fw1
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
11/28/2022
"cx complaint wet clothes at end of cycle, checked unit, unit displaying f7e6 motor fault. ran auto test cycle, unit would not spin, come to find dective motor reading out of range. cap is also defective. as well as oil leaking from bearing onto clutch and belt. quoted cx, cx unsure for repair atm, cx paid $120 service call. advised ticket is open for 30 days."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
11/28/2022
"cx complaint slow water flow, checked unit. come to find defective filter housing, replaced housing, tested, unit working as designed. cx paid in full"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Powhatan, Virginia 23139
Jerod R.
Job Details:
11/28/2022
tested unit found unit had bad module in freezer replaced and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Stephens City, Virginia 22655
Danny R.
Job Details:
11/28/2022
broken wires on bottom of freezer door cx will replace unit
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Denton, Maryland 21629
Emmanuel R.
Job Details:
11/28/2022
"Replaced water valve and tested unit, unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/28/2022
Installed and tested gearcase and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Gordonsville, Virginia 22942
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint unit not heating. Found inline power to heating element not properly seated. Reseated line, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Powhatan, Virginia 23139
Jerod R.
Job Details:
11/28/2022
sump had failed replaced sump and tested unit is now fully functional and working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Owings, Maryland 20736
Shane B.
Job Details:
11/28/2022
installed both parts. calibrated unit and ran service cycle. unit ran quietly. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Nottingham, Maryland 21236
Neil H.
Job Details:
11/28/2022
arrived and found f0e5 f0e7 founf nothing wrong and i explained the off balance errors cx has and cx was almost saying things about the washer she couldn't explain like it looks like detergent was put in the fabric softner disp. and she had no clue of the load and go and it looks like unit being over load from her thinking her older unit 15 plus years old is this one explained it's not able to be ran or used overloading it
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Nottingham, Maryland 21236
Neil H.
Job Details:
11/28/2022
cx complaint the water left on top and sides of tub explained that with the plastic tubs water being around will happen because the plastic can't dry as well at stainless tub but heater good unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Newark, Delaware 19702
Frederick R.
Job Details:
11/28/2022
"Arrived at CX hiouse and she informed me that the unit has been working perfectly since two days after my last visit. On my last visit conser , fan and vent were all glogged with dog hair and I celaned them all off. Took temps with a digital thermocoupler and got -5 in fc and 35 in RC. CX did not want to proceed. Returning compressor and condenser to WH. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Williamsburg, Virginia 23185
Carl A.
Job Details:
11/28/2022
replaced element tested unit wotks as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bowie, Maryland 20715
Shawn D.
Job Details:
11/28/2022
cx complaint same issue cothes getting stuck under agitator gap is to big only on 1 side. inspected unit and confirmed gap is biger on left side all my fingers slip uner agitator. grabbed new agitatior and new one is worse my hole hand slips under now on one side. reinstalled old agitator to find it now sits even in tub and my fingers do not slip under. cx agreed its now fine. informed cx if happens again to call whirlpool to make sure they cover repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, Virginia 23451
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replaced UI , vent wax motor and gasket , uninstalled and replace heating element . tested unit and unit tested good reinstalled and unit is running as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Virginia Beach, Virginia 23452
Branden R.
Job Details:
11/28/2022
cx stated she canceled over the phone advised cx it must not have gone threw cx stated unit is running as designed just waiting for plummer . cx canceled at door
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
11/28/2022
upon arrival cx stated they rescheduled. left ty card with cx.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
11/28/2022
"replaced all parts, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashland, Virginia 23005
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit removed and replaced the control tested unit now functions normally
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
11/28/2022
"Found service pointer W11643965 pertaining to issue. Adjusted flame spreader as instructed by service pointer, unit igniting as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, Pennsylvania 17331
Sal R.
Job Details:
11/28/2022
CX complaint was that the utni would not spin out. I found that the the splutch pulley had dropped due to the nut backing off. I was able to secure the nut with lock tight and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Woodbridge, Virginia 22193
Tanner B.
Job Details:
11/28/2022
"Called Tyrone from maintence to inform him eta/ what unit was being repaired for today so he could make unit accessible.. He stated he needs to cancel todays appt, he has a gym full of broken units and 10 new ones wpl sent . needs to inventory units and reach back out; ordrng 1 look (look)"
We serviced a
UNKNOWN HOOD
Model UXT4236ADS2
Near Moseley, Virginia 23120
John P.
Job Details:
11/28/2022
CX complaint unit not working checked unit found fan blade not staying on shaft upon opening new assembly found new fan blade broken reordering motor assembly; ordrng 1 WPW10395033 (Fan assm)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake Beach, Maryland 20732
Shawn D.
Job Details:
11/28/2022
cx complaint top of tub is rusting and dispenser hold water. inspected unit and confimred both complaints tub does look to be rusting so removed top and tub ring and tub is rusting and valve seems to be seeping. unit needss valve assem ad spin basket both parts are in stock checkeed rt for friday and looks goood to reschedule for me on friday basket is bigger item but will fit in my van with no issues; ordrng 1 W11513243 (basket) and 1 W11400157 (disepsner assem) and 1 look (look)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Midlothian, Virginia 23112
John P.
Job Details:
11/28/2022
CX Complaint unit not working checked unit found l2 wire to control open ordering main harness ; ordrng 1 W11532661 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Sykesville, Maryland 21784
Marc M.
Job Details:
11/28/2022
"cx complaint unit not cooling. inspected unit and found full charge of r600 in system but compressor again locked up and start devcie simply clicking over and over again. unit will need new compressor and sealed system repair,. 3 call count.; ordrng 1 W11370574 (compressor) and 1 W11109499 (drier) and 1 W11578004 (evap)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Bethesda, Maryland 20816
Roberto I.
Job Details:
11/28/2022
"CX complaint not heating.Confirmed complaint. Removed front and ran a cycle, found burner working with short cycles. Ran diag, found F3E2 error. Replaced moisture harness using v/s part. Ran the unit, the error didn't come back, but the burner worked with short cycles again. Ordering high limit thermostat WP3391912, flame sensor WP338906, coil 279834 and control board W11603806. *2 TECH** per stacked unit; ordrng 1 WP3391912 (high limit thermostat) and 1 WP338906 (flame sensor) and 1 279834 (coil) and 1 W11603806 (control board) and 1 WPW10298258 (moisture harness (RI van stock)) and 1 2 tech, used 1 WPW10298258 (moisture harness) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, District of Columbia 20002
Samuel R.
Job Details:
11/28/2022
replaced part andf tested unit.upon testing unit thwe control failed will need a control W11565024 7 tribles; ordrng 1 W11565024 (control)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland, Maryland 20777
Robert L.
Job Details:
11/28/2022
"since last visit cx had new issue with lid lock, found f5e1,f5e2,f5e1 stored, replaced console per previous, replaced lid lock from truck stock, recalibrated and tested all ops ok, reordering for truck stock; ordrng 1 W10810403 (lid lock assy RL VS), used 1 W10810403 (lid lock RL VS) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Fairfax, Virginia 22030
Justin S.
Job Details:
11/28/2022
one of the door switches has fallen into the unit. the unit needs the door switches; ordrng 1 W11552018 (control) and 1 W11252186 (upper) and 1 W11252187 (switch) and 1 W10422269 (filter)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Crofton, Maryland 21114
Shawn D.
Job Details:
11/28/2022
"cx complaint unit not making ice. inspected uni and conifmred no ice, found ehater bad on ice maker. grabbed ice maker from v/s and tested and cycled plus filled with water.; ordrng 1 W10884390 (ice maker SD V/S 88.93), used 1 W10884390 (ice maker SD V/S) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of unit maknig nosie,checkedu nit to find rollers and ilder roller failing replaced all parts needed for repairs tested unit works as designed; ordrng 1 279640 (pulley,idler CA / VS), used 1 279640 (pulley,idler CA / VS) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Townsend, Delaware 19734
Frederick R.
Job Details:
11/28/2022
"Cx complaint is WM will not change cycles. Inspected/tested and found lid lock not locking. Replaced from pre-id. During testing heard grinding noise. Looked under unit and found gearcase oil all under bottom of unit. Unit needs gearcase, capacitor, splutch, belt, motor and returning with pre-id actuator. This will be a 2 ct gearcase job. Cannot reschedule due to part availability; ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (capacitor) and 1 WPW10427633 (pulley shield) and 1 W10721967 (splutch) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QMB01
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/28/2022
cx complaint that unit is not cooing down in range again and when arrived had checked the fans and temps and foudn 18 in freeer with no full frost pattern and also 42 in rc section checked guages and called tehcline spoke to ED and had me turn unit off and equalize the psis to get 50 equal but dropped to 25 and said could be leak in system. was advised to purge qith 140 psi of nitrogen.. sr#7735002667; ordrng 1 2tech (two tech to move out)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Washington, District of Columbia 20016
Dustin F.
Job Details:
11/28/2022
"COuld Not Locate building via GPS or PHonecall. No buildings are labeled due to new construction. Tried calling CX and went right to voicemail. Contacted office and spoke to Ethan, he also tried and got nothing. CX will have to call back to reschedule. i took pics of street where GPS took me. Tried to reach out to CX multiple times with no answer.; saved tckt"
We serviced a
WHIRLPOOL ICE MAKER
Model KUIC18NNZS0
Near Hamilton, Virginia 20158
Ricky E.
Job Details:
11/28/2022
tech line rich.. SR#7735145529.. tech line stated that the units valve is weeping and causing the waterline to freeze.. the unit will need the inlet valve..; ordrng 1 WPW10217918 (valve)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Laurel, Maryland 20707
Andrew H.
Job Details:
11/28/2022
"Cx complaint is the unit has a dent in the door. Inspected unit and found door had dent in the front bottom of the door. Unit will need new door. Ordering part, in stock at tribles. ; ordrng 1 W11173823 (S/S door)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Virginia Beach, Virginia 23451
Branden R.
Job Details:
11/28/2022
"cx complaint after repair 10/06, oven still not working & left hand side front burner not working properly chcked unit and found unable to adjust front left burner , when on simmer half the burner goes out unable to adjust unit will need a new manifold assembly .checked oven and both elements checked good at 20 ohms , temp sensor checked good with 1080 ohms tested and unit is cycling like it should oven running as designed called techline to doc sr7735141661 techline advised tech will need to be sent with gas pressure tester .on return visit .; ordrng 1 W11356345 (Manifold Assembly) and 1 gaspressuretester (gas pressure tester)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Oak Hill, Virginia 20171
Richard B.
Job Details:
11/28/2022
CX canceled with office . will rescedule rb; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Falls Church, Virginia 22043
Jason A.
Job Details:
11/28/2022
CX complaint DW adjusters broken & was told by Whirlpool parts&labor are covered under Scode. Adj not covered. Called office. Some parts previous tech removed not on unit & we are covering. Called Renner & MA > JJ; ordrng 2 WPW10195840 (positioner 6)s and 2 WPW10250160 (clip 3)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Easton, Maryland 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs unit is not cooling both sections , confirmed complaint. I found the evap frozen over. Heater turns on in diag but not on its own, Replaced thermistor and harness but it still needs a control. Ordering control.; ordrng 1 W11566851 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QMB01
Near York, Pennsylvania 17403
Sal R.
Job Details:
11/28/2022
I was able to assist DB .; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Clinton, Maryland 20735
Shane B.
Job Details:
11/28/2022
arrived to install part and found bezel is loose. plastic tabs are broken. new dispensor does not come with the bezel. installed orderd part. ordering bezel to complete repair.; ordrng 1 W11550898 (bezel)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Highspire, Pennsylvania 17034
Sal R.
Job Details:
11/28/2022
"CX complaint is that the unti is not starting the oven. I found that all harnesses are securely connected. I found the igniter to be good. I am ordering 1 saftey valve (WP98014893), and 1 control board (W11126814). I ahve set a retun date for 12/6; ordrng 1 WP98014893 (safty valve 9 @ tribs) and 1 W11126814 (control board 22 @ tribs) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamsburg, Virginia 23185
Carl A.
Job Details:
11/28/2022
"cx complaint of unit not working,checkedu nit to find the following error codes F7E6,F9E1,unable to get unit to repsone at all ohmed out componts and appears the board recviing power but not puting it out ordering parts needed for repairs; ordrng 1 W11170319 (Electronic Control Board) and 1 W10903238 (HARNSWIRE) and 1 W10890624 (Drive Motor) and 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Fairfax, Virginia 22030
Justin S.
Job Details:
11/28/2022
the left 2 infinite switches are broken off in the knobs. the unit needs the knobs and switches; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WP3149400 (switch-inf) and 2 W11158169 (knob)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
the unit is not washing. the unit needs the sump and the control; ordrng 1 W11462461 (control) and 1 W11460946 (sump)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
"the unit is not locking the door in any cycle. found the door lock is getting voltage. replaced the lock with vs and retested. the unit is now locking the door draining and spinning good. the unit is now ready; ordrng 1 W11316250 (latch), used 1 W11316250 (lock) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Gainesville, Virginia 20155
Justin S.
Job Details:
11/28/2022
the unit is making a lot of noise when plugged in. found thew noise is from the evaporator fan. replaced the evaporator fan with vs and retested. the unit is now ready; ordrng 1 W11499658 (fan)
We serviced a
WHIRLPOOL WASHER
Model WED4815EW
Near Alexandria, Virginia 22306
Justin S.
Job Details:
11/28/2022
cannot find this unit. still shows active in the lowes system; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
11/28/2022
7-4 6-3 7-9 customer stated that the unit made a loud sound and then wouldnt spin. fnd control faulty and a mechanical failure att he gearcase... need parts...; ordrng 1 w11419171 (control) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 w11449841 (gearcase) and 2 2callcount (2 call count)s
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Washington, District of Columbia 20009
Mitchell H.
Job Details:
11/28/2022
"cx complaint unti is now freezing items in fridge section. found units freezer was 20 degrees and no food in fridge to test temps. unit has ball of ice on evap indicating low charge. unit has SS leak, ordeirng evap and couplers for return visit. 2 ct SS on return; ordrng 1 W11578004 (evap) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rockville, Maryland
Roberto I.
Job Details:
11/28/2022
"CX complaint no ice.Ran icemaker test, found it stick in the home position. Attempted to start it few times until harvested, but was noisy and slow. Ordering icemaker W11546935. Return visit 12/9/22; ordrng 1 W11546935 (icemaker) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leesburg, Virginia 20175
Justin S.
Job Details:
11/28/2022
"brown wire has come out of the harness connection. reconnected and the unit is now good.; ordrng 1 W11546681 (harness), used 1 W11546681 (harness) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
the unit is not heating in cycle. found the mag is open. replaced the mag with vs and retested. the unti is now heating good. the unit is now ready; ordrng 1 W11391712 (mag)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Sterling, Virginia 20166
Justin S.
Job Details:
11/28/2022
the unit is just locking and unlocking the lid when tested. replaced the lock with vs and rested. the unit is now locking the lid agitating spinning draining and filling correctly. the unit is now ready; ordrng 1 W11307244 (latch)
We serviced a
FORD VAN
Model TRANSIT117
Near Chester, Virginia 23831
Chris B.
Job Details:
11/28/2022
stopped at jiffy lube to have breaks checked due to loud noise they stated right front break caliper was loose
We serviced a
FORD VAN
Model TRANSIT117
Near Chester, Virginia 23831
Chris B.
Job Details:
11/28/2022
stopped at jiffy lube to have breaks checked due to loud noise they stated right front break caliper was loose
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint unit leaking. Found gasket improperly mounted, 3rd level rack nuts loose. Remounted gasket, secured rack nuts. Unit working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint unit leaking. Found gasket improperly mounted, 3rd level rack nuts loose. Remounted gasket, secured rack nuts. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Portsmouth, Virginia 23702
Zachery R.
Job Details:
11/28/2022
"cx complaint doors not sealing. checked unit, doors are sealing good, advised cx to rearrange food in fc so door can seal as designed. checked temps, fc at -.4 degrees, rc at 37 degrees, verified unit has proper control, also verified unit is going into defrost mode. advised cx to rearrange food and if possible remove some and store in deep freezer. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Portsmouth, Virginia 23702
Zachery R.
Job Details:
11/28/2022
"cx complaint doors not sealing. checked unit, doors are sealing good, advised cx to rearrange food in fc so door can seal as designed. checked temps, fc at -.4 degrees, rc at 37 degrees, verified unit has proper control, also verified unit is going into defrost mode. advised cx to rearrange food and if possible remove some and store in deep freezer. unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/28/2022
repalce dall parts ordered was unable to tested unit as uni t has not been fully installed yet missing water line and drain line
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kearneysville, West Virginia 25430
Ricky E.
Job Details:
11/28/2022
"customer stted that the unit wouldnt spin. fnd long fill error storeed. fnd sediment in the valve, cleared sediment, but the valve is no good.. customer is replacing the unit..."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kearneysville, West Virginia 25430
Ricky E.
Job Details:
11/28/2022
"customer stted that the unit wouldnt spin. fnd long fill error storeed. fnd sediment in the valve, cleared sediment, but the valve is no good.. customer is replacing the unit..."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexandria, Virginia 22306
Lloyd B.
Job Details:
11/28/2022
"Cx complained the unit did not clean their clothes. Inspected the unit and found in diagnostics, no hot water entered the tub. The valve at the house was off. Turned it on and tested and it performed each step in diagnostics."