We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Lincolnia, VA 22312
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit leaked. Installed new tub but could not test because it is in a garage but, the new tub has no damage and should not leak. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dover, DE 19901
Frederick R.
Job Details:
11/23/2022
"CX complaint is no ice still. Inspected unit and verified all fans are working. Temps in FC are 11deg and 45 in RC. Want to schedule a 3 ct SS diagnosis on this unit with compressor, dye drier and process stub; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 2 876764 (valve)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Marshall, VA 20115
Daniel J.
Job Details:
11/23/2022
washer not completeing the cycles checked fault history getting f8 e1 error removed console checked cold water screen built up with debris replaced ran quick wash water filling normal agitates ans spins
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/23/2022
"cx complaint lid not functioning - check unit found f5e4 lid lock code, lid cracked at hinge causing lid not to close properly and lock replaced lid, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Herndon, VA 20170
Richard B.
Job Details:
11/23/2022
"no address 111 , Checked stairwell 2111 apt 201 , No answer at door,. RB; ordrng 1 looklook (look look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Purcellville, VA 20132
Ricky E.
Job Details:
11/23/2022
"the units fzr door still not sealing, but only in the very center.. resealed with heat, unit cks ok.. will need to call tech line if issue comes back"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Franklin, VA 23851
Zachery R.
Job Details:
11/23/2022
"cx complaint unit blows break immediately after plugging unit in. verified issue, come to find thermal fuse shorted to rear panel, fuse is defective, ordering fuse to complete repair.; ordrng 1 WP3196548 (fuse-thrml)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Urbana, MD 21704
Ricardo S.
Job Details:
11/23/2022
"Cx complains that the unit not heating , inspected unit, i ran diagnostic test mode, the mag not working at all. interlock switches cks ok. transformer receives 120vac, switches cks ok. unit need diode and magnatron.. order parts; ordrng 1 W11256462 (diode)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dover, DE 19901
Frederick R.
Job Details:
11/23/2022
"CX complaint is no ice still. Inspected unit and verified all fans are working. Temps in FC are 11deg and 45 in RC. Want to schedule a 3 ct SS diagnosis on this unit with compressor, dye drier and process stub; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 2 876764 (valve)s"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/23/2022
cx comp unit will not cool insp unit conf cx comp found 120v at evap fan and fan not running ordering evap fan WP2315549; ordrng 1 WP2315549 (fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Glen Allen, VA 23060
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Carlisle, PA 17013
Drew B.
Job Details:
11/23/2022
installed control and now operates when hookup checks good
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/23/2022
"on arrival housing sent was wrong and unit had stopped working found f5e4f5e1 and was unable to activae lid lock from diagnostics, orderin lid lock and faucet switch , will use control on return; ordrng 1 W11174419 (switch) and 1 W10810403 (lid lock assy)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Williamsburg, VA 23188
Lucas R.
Job Details:
11/23/2022
"cx complaint unit leaking, checked unit found no codes, bellow torn in several places, replaced bellow, tested, unit working as designed."
We serviced a
KITCHENAID ICE MAKER
Model KRFC704FPS04
Near Chevy Chase, MD 20815
Dustin F.
Job Details:
11/23/2022
"Inspected unit, removed IM fill tube. Went to install new one, and could NOT get the fill tube through. I tried taking the door off and trying to fish it through with a large zip tie. Door Seems to have Some sort of obstruction on the inside preventing me from replacing the fill tube. I believe unit needs an entire new door. Called office and got a refund for fill tube and Left quote for Parts (Door and UI assembly) CX wants to contact WP CS to check on any coverage before going on further.; ordrng 1 W11449015 (LH RC door Stainless) and 1 W11330486 (UI assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlottesville, VA 22902
Eric F.
Job Details:
11/23/2022
"Confirmed cx complaint unit not defrosting. Found evap frozen over, bimetal circuit reading open. Ordering bimetal, will use thermistor on return.; ordrng 1 W11581973 (bimetal harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Hanover, MD 21076
Eric W.
Job Details:
11/23/2022
cx complant of no ice installed new door found the condencer was full of lint very bad cleaned outy condencer and avicsed cx to give unit 24 hours to get back to temp and monator the temps in fridge and freezer
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Richmond, VA 23294
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Oakton, VA 22124
Carl R.
Job Details:
11/23/2022
"Cx complaint is, icemaker won't turn off. From previous technician recommendations. Ui, and paddles. Unplugged unit and removed both paddles and UI. Installed new paddles and UI, tested unit and unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Selbyville, DE 19975
Michael E.
Job Details:
11/23/2022
"CX complaint: RC gasket coming off and lights not coming on in RC. Tested and verified complaint. I found the door switch is not working and the gasket is coming off. I reset, then heated and reshaped gasket but am having a hard time getting gasket to stay in position. Ordering RC door switch and RC door gasket. Cannot reschedule due to SO part; ordrng 1 W10838574 (gasket-dor) and 1 W11384469 (door switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Norfolk, VA 23513
Anthony D.
Job Details:
11/23/2022
cx complaint unit will not power on called techline spoke with kirt was advised to replace interlock assembly due electric door opener stuck in the open position not allowing door to close replaced interlock assembly tested unit is working as designed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stafford, VA 22556
Robert W.
Job Details:
11/23/2022
Cxcomplaint is the unit is tripping breaker if temp switch is changed. Inspected unti and found unit is getting good power sensors are good element is good not grounding. The issue is in the temp switch ordering switch.; ordrng 1 WP8578354 (Temp switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Dumfries, VA 22026
Robert W.
Job Details:
11/23/2022
"Cx complaint is the unit isnt cooling. Inspected unit and found the unit was unplugged plugged unit up and compressor is making a very loud noise ohm compresoor and its testing pout of range and is pulling 21+amps, Unit needs compressor, dryer and couplers.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Dryer) and 1 LOOK (LOOk)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Williamsburg, VA 23185
Lucas R.
Job Details:
11/23/2022
cx complaint shelf sliding forward & excessive condensation - checked unit founding doors not sealing to cabinet - leveled unit and heated gaskets verified seal - tested unit working as designed
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Woodbine, MD 21797
Brian R.
Job Details:
11/23/2022
came out and replaced parts. stator bolts not ordered so had to bust off old Rotor from old drum. put Rotor on and her grinding and sandy sound. took cover off to see 3 magnets cracked and broke. will reorder part and office will try to rush them back on if they can. went over everything with cx.; ordrng 1 WPW10544980 (Rotor Re Order)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Abingdon, MD 21009
Neil H.
Job Details:
11/23/2022
7735119780THE DOOR SWITCH CAME OUT AND WAS BROKEN I LOOKED AND NOTICED THE WIRES WHERE BACK AND NO ROOM TO COME OUT FURTHER CALLED TECH LINE EXPLAINED AND SENT PIC UNIT NON REPAIRABLE.
We serviced a
WHIRLPOOL OVEN
Model AER6303MFS3
Near Norfolk, VA 23502
Anthony D.
Job Details:
11/23/2022
replaced all 4 surface burners tested unit is working as designed advised cx the reason for the burners going out was because of roaches in unit and that they would need an exterminator or problem will occur again
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Chesterfield, VA 23832
Jerod R.
Job Details:
11/23/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parkville, MD 21234
Keith H.
Job Details:
11/23/2022
cx complaint is unit not cooling inspected unit and found ball of ice on evap . comrpessor pulling .4amps will need ss tech for ss repair 3 ocunt job; ordrng 1 W11598434 (evap) and 1 W11506620 (cap tube) and 1 W11504450 (cap tube) and 1 W11574734 (compressor) and 1 W11504447 (coupler) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Ashburn, VA 20148
Ken M.
Job Details:
11/23/2022
"Customer complaint is that the unit is not running cycles properly, giving an error code. Unit tested and found error code F8E1. Ran valve tests and the cold valve failed. Unit needs a new valve assembly.; ordrng 1 W11165546 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Mechanicsville, VA 23111
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Round Hill, VA 20141
Ricky E.
Job Details:
11/23/2022
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Washington, DC 20002
Samuel R.
Job Details:
11/23/2022
cx complaint unit is not working.inspected unit and found unit to not start a cycle.ran a service test and unit would perform on a service test.unit will need a new control W11087226 15 tribles; ordrng 1 W11087226 (control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Reston, VA 20191
Richard B.
Job Details:
11/23/2022
"CX complant. Dishwasher needs heater replacement, Inspected unit and found cx said unit not draining , Found drain pump impeller broken. CX called AIG to get authorized . Waited 1/2 hour , Auth never came through . Moved on , RB"
We serviced a
MAYTAG OVEN
Model AER6303MFS2
Near Lanham, MD 20706
David J.
Job Details:
11/23/2022
CX complaint oven user interface buttons are nonresponsive. Arrive to unit and inspected and found. None of the buttons on the user interface are working. Disconnected the power and removed all user interface control replace with new one and tested unit buttons are on now working as should. Set time and tested bake unit preheated with no problems. Unit is not working as designed job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Prince George, VA 23875
Joseph D.
Job Details:
11/23/2022
"replaced mag and transformer, unit now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Round Hill, VA 20141
Ricky E.
Job Details:
11/23/2022
customer stated that the unit wasnt making ice.. the fzr section shows between 0 and -10. the ice bin is half full and the unit has recently made ice.. the unit is making ice slowly.. unit needs the icemaker; ordrng 1 WPW10300022 (icemaker)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Kensington, MD 20895
Israel R.
Job Details:
11/23/2022
Installed new suspension and vavles. I tested the unit and the unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Bethesda, MD 20816
Mitchell H.
Job Details:
11/23/2022
cx complaint unit not cooling well. inspected and confirmed. compressor running at full ramp. temps at 49 today in both sections. opened system to slightly low charge but was pretty full. installed dryer and put coupler on compressor. vac and filled to reccommended and unit started building good pressures and cooling well. informed cx to keep an eye on it and let us know if temps drop. collected 350 for labor.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ
Near Richmond, VA 23220
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Reston, VA 20191
Carl R.
Job Details:
11/23/2022
"Cx complaint is, Not Cooling - Freezer Section - Side by Side Refrigerator. Pulled unit out of cabinet area, and removed lower panel. Removed 1 screw and fan assembly. In stalled new fan assembly and cap. Unit working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Poolesville, MD 20837
Julian H.
Job Details:
11/23/2022
"CX complaint about unit not washing well & not going to final spin put unit on test mode got errors f0e5 overload f7e6 motor not reaching speed then select an auto test unit not agitating well looked under & found obsolete shifter dissengaged from clutch replaced shifter from VS tested & working properly; ordrng 1 W10913953 (actuator) and 1 LOOK (LOOK), used 1 w10913953 (actuator) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Manassas, VA 20112
Robert W.
Job Details:
11/23/2022
Replaced console and tested unit is workin gproperly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Dumfries, VA 22026
Robert W.
Job Details:
11/23/2022
CX Complaint is the unit hnot cooling. Inspected unit and found the unit not starting pulled start device and ohm out compressor seems to be in range replaced start device and nothing. Ordering Control; ordrng 1 W11594670 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Dumfries, VA 22026
Robert W.
Job Details:
11/23/2022
Replaced right trim unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
11/23/2022
"unit not cooling w/ compressor running .. needs compressor .. fc fan working , slight frost at the incoming evap lines but nothing else; ordrng 1 W11370574 (compressor) and 2 w11504419 (fitting)s and 2 w11504420 (fiiting)s and 1 w11490399 (drier) and 2 w11506623 (fitting)s and 2 w11401409 (fiiting)s and 1 2ct (2ct) and 1 w10913906 (coupler) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Palmyra, VA 22963
Eric F.
Job Details:
11/23/2022
"Confirmed cx complaint ice maker not working. Ice maker label inverted, when looking at the cover the 'on' position is 'off' on the ice maker and vice versa. Turned the ice maker on, informed customer of mislabel. Unit working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Fairfax, VA 22030
Carl R.
Job Details:
11/23/2022
Duplicate ticket. Was completed by previous tech.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hanover, MD 21076
Eric W.
Job Details:
11/23/2022
cx complaint was unit not heating we tested the TCO the bottom and we got 9.7 omes then we tested the top tco and got a OL we replaced the top TCO and tested the unit and it begain to heat
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Warrenton, VA 20187
Daniel J.
Job Details:
11/23/2022
dishes and inside cabinet full of soap at end of cycle ran diag no errors wash arms moving water at end of diag found soap bubbles in cabinet removed filter vacummed out saop ran diag no bubbles no soap customer concerns about rinse aid not going down ordering dispenser; ordrng 1 W11412300 (dispenser)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Ashburn, VA 20148
Ken M.
Job Details:
11/23/2022
Harness replaced and tested. All burners except the right front are working properly. Unit cannot tell that the right front burner is lit. Swapped the burner heads for the left front and right front and retested. Issue remains. Ordering ignitor.; ordrng 1 W11507531 (ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Richmond, VA 23225
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
JENNAIR RANGE
Model JGC7636BS01
Near Vienna, VA 22181
Carl R.
Job Details:
11/23/2022
"Cx complaint is, GAS SMELL AND FLAME HEIGHT. Pulled unit out 9f the counter top, and put on pads. Removed lid to cooktop and discount wire harness, and removed the previous technician switch harness. Installed new switch harness and put unit back together. Tested unit, and unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Silver Spring, MD 20902
Israel R.
Job Details:
11/23/2022
Customer complaint unit is not making ice. I tested the unit and the unit was twsted i ran test and did not spun. I tride to replace the ice maker with a new one. Tested the ice maker and the new ice maker started twisting and it broke the tray. Reordering ice maker.; ordrng 1 W11557001 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Washington, DC 20002
Samuel R.
Job Details:
11/23/2022
replaced parts and unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/23/2022
"on arrival housing sent was wrong and unit had stopped working found f5e4f5e1 and was unable to activae lid lock from diagnostics, orderin lid lock and faucet switch , will use control on return; ordrng 1 W11174419 (switch) and 1 W10810403 (lid lock assy)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Falls Church, VA 22044
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not wash, not that it won't fill. Inspected the unit and found the connection to the sump is secure and receives 120v but does not activate. In diagnostics, there is an error code of 4.3 for motor faillure. Unit needs new sump assy; ordrng 1 W10888591 (sump)"
We serviced a
WHIRLPOOL COMBO
Model WET4027HW1
Near ,
Alexander W.
Job Details:
11/23/2022
Cx stated unit leaking white specs on clothes inspected tested unit cannot verify cx complaint recommend cx run a clean washer cycle and put cleaning tablet in unit. Unit is working as designed Job is complete
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Norfolk, VA 23513
Anthony D.
Job Details:
11/23/2022
cx complaint unit will not power on called techline spoke with kirt was advised to replace interlock assembly due electric door opener stuck in the open position not allowing door to close replaced interlock assembly tested unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near McLean, VA 22102
Jason A.
Job Details:
11/23/2022
"CX complaint FRIDGE LEDs dim or not working. Replaced 3 from van stock with updated 3point LEDs. Needs to return with the others & perform TSP W11606409 Rev F S84638 > JJ; ordrng 1 LOOK (LOOK) and 1 W11632139 (LED, JJ/VS) and 4 W11632139 (LEDs S84638)s"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ
Near Chester, VA 23831
Joseph D.
Job Details:
11/23/2022
did not get to this store; saved tckt
We serviced a
WHIRLPOOL OVEN
Model RF362LXSB0
Near Harrisburg, PA 17110
Fred G.
Job Details:
11/23/2022
i was able to access unit and replace the right front infinite switch. I was also able to bent the bottom trim on the oven door to allow it to hold the glass to the door. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL FREEZER
Model WRT148FZDM04
Near Suffolk, VA 23435
Anthony D.
Job Details:
11/23/2022
"cx complaint unit not cooling upobn arrival unit was unpluged plugged unit in compressor came on then shut off checked windings at 5.5, 5.4, 10.7 switched out start device from VS compressor still coming on and shutting of 3 to 4 seconds later tested amp draw on compressor at 8 .7 amps indicating bad compressor ordering compressor drier and coupler and 2 count sealed system tech for repair; ordrng 1 W11370574 (compressor) and 1 wpw10143759 (drier) and 1 w11506635 (coupler)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Williamsburg, VA 23188
Lucas R.
Job Details:
11/23/2022
cx complaint unit leaking - checked unit - found door slightly offset from cabinet - tighten door hinge - found F0E2 suds code - evidence of water coming from vent - advise CX to run 2 clean washer cycles to clear sud buildup - unit working as designed
We serviced a
MAYTAG DRYER
Model MEDX500XW1
Near Nokesville, VA 20181
Robert W.
Job Details:
11/23/2022
CX Complaint is the unit is making noise insopected unit and found the idler pulley making noise the sping holding pulley doent have much tention. Ordering pulley and spring; ordrng 1 WPW10446781 (Spring) and 1 W10837240 (Idler pulley)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Virginia Beach, VA 23453
Branden R.
Job Details:
11/23/2022
"cx complaint oil leaking from unit , disassembled and gearcase checked good found belt slipped off motor and causing unit to not spin , reseated belt and checked over unit all major componets checked good and unit is running as designed with no oil leaking from unit . cx had pubble of oil on the floor advised cx that unit doesnt hold no where near as much oil thats on the floor and no signs of oil on gearcase unit checked good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Richmond, VA 23235
Joseph D.
Job Details:
11/23/2022
"replaced failed brackets and sliders, sealed gaps, unit working properly"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olney, MD 20832
Julian H.
Job Details:
11/23/2022
CX complaint about unit giving a loud sound and jumping from place inspected & found no errors but a loud noise coming from gearcase & motor also has a weak suspension since this is a gearcase replacement tested washplate & found it stuck not coming out will need to break it & have replacement in hand MUST BE SET AS 2 COUNTS GEARCASE REPLACEMENT; ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor-drve) and 1 W10902814 (washplate) and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, VA 23235
Jerod R.
Job Details:
11/23/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/23/2022
Installed and tested icemaker and unit is now as designes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Drayden, MD 20630
Shawn D.
Job Details:
11/23/2022
arrived and cx also had complaint f water dispenser sticking. replaced controls then removed sticky pad off the back of the dispenser and tested unit started to cool and water pad is not sticking. unit is good
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GP0
Near Richmond, VA 23220
Jonathon C.
Job Details:
11/23/2022
"cx complaint, lights on console defective. inspected unit, verified complaint. ordering console. unable to reschedule.; ordrng 1 W11302461 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Martinsburg, WV 25405
Danny R.
Job Details:
11/23/2022
cx cant make apt tooday resch for a friday must be am; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Potomac, MD 20854
Roberto I.
Job Details:
11/23/2022
"Replaced parts, found also oil on the belt. Replaced belt using v/s part. Ran calibration and then a test cycle. The unit worked as designed; ordrng 1 W11239857 (belt (RI van stock)), used 1 W11239857 (belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Harrisburg, PA 17104
Fred G.
Job Details:
11/23/2022
arrived to cx home to find the cx did call into the office yesterday at 11:40am and spoke to Tori and canceled apt. cx declined service and told me he fixed unit himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Harrisburg, PA 17104
Fred G.
Job Details:
11/23/2022
arrived to cx home to find the cx did call into the office yesterday at 11:40am and spoke to Tori and canceled apt. cx declined service and told me he fixed unit himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Harrisburg, PA 17104
Fred G.
Job Details:
11/23/2022
arrived to cx home to find the cx did call into the office yesterday at 11:40am and spoke to Tori and canceled apt. cx declined service and told me he fixed unit himself.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Silver Spring, MD 20910
Dustin F.
Job Details:
11/23/2022
"CX complaint: Drawers cracked and scratched after removing plastic protective tapeInspected unit, confirmed and ordering 2 new drawers and fronts pieces.; ordrng 2 W11094883 (Crisper Drawer front)s and 2 W10919809 (Crisper Drawer)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Manassas, VA 20112
Robert W.
Job Details:
11/23/2022
Cx Complaiont is the unit is getting hot and is damaging the fllor infront of oven. Found the floor infront of unit whorrped floor is getting to hot. Installed deflector unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Selbyville, DE 19975
Michael E.
Job Details:
11/23/2022
"CX complaint: RC gasket coming off and lights not coming on in RC. Tested and verified complaint. I found the door switch is not working and the gasket is coming off. I reset, then heated and reshaped gasket but am having a hard time getting gasket to stay in position. Ordering RC door switch and RC door gasket. Cannot reschedule due to SO part; ordrng 1 W10838574 (gasket-dor) and 1 W11384469 (door switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Vienna, VA 22181
Carl R.
Job Details:
11/23/2022
"Cx complaint is, leds are not working (all leds in the FR and 1 on the RF). Service Pointer w11606409 s code 84638. Covers 12 LED's. Inspected unit and found that 2 LED'S are not properly working. Ordering 12 LED'sW11632139,eachkit; ordrng 12 W11632139 (LED)s"
We serviced a
WHIRLPOOL WASHER
Model SSSSSSSSS
Near Bowie, MD 20721
David J.
Job Details:
11/23/2022
Could not find serial number or model number on unit. This is a washing machine and is very old explain to customer without the information theres no way to order anything and by the age of it if anything was needed its possible that part is not available. Job complete. No work was done for this appointment.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, VA 23227
Thomas B.
Job Details:
11/23/2022
Cx complaint unit is not working properly inspected unit found ice maker stuttering removed and replaced tested unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Laurel, MD 20723
Emmanuel R.
Job Details:
11/23/2022
"Cs unit stopped cooling both sections, Confirmed complaint. I found the start device on the compressor has failed everything but the compressor is running. Unit needs a start device. Ordering parts.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC0HS20
Near Ashburn, VA 20148
Ken M.
Job Details:
11/23/2022
Customer complaint is that the upper oven inner glass panel shattered during a self clean cycle. Unit needs a new inner glass panel.; ordrng 1 WPW10618107 (glass-door)
We serviced a
KITCHENAID FREEZER
Model KFIV29PCMS00
Near Chesterfield, VA 23832
Jerod R.
Job Details:
11/23/2022
replaced ordered parts and tested unit ois now fully functional
We serviced a
KITCHENAID FREEZER
Model KFIV29PCMS00
Near Chesterfield, VA 23832
Jerod R.
Job Details:
11/23/2022
replaced ordered parts and tested unit ois now fully functional
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Richmond, VA 23223
Jonathon C.
Job Details:
11/23/2022
"cx complaint, unit wobbly. replaced parts per prior diag. unit no more wobbly. tested unit, unit working as designed. found capacitor leaking oil, likely to fail entirely. ordering capacitor. part SO unable to resched.; ordrng 1 W11395618 (cap)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Saint Charles, MD 20603
Robert A.
Job Details:
11/23/2022
"Cx complaint that the unit is not filling fully with water and the cycles are not completing. I inspected the unit to confirm the complaint. I found error codes: f0e3 f7e4. Cx had a photo of f0e9 but it was not saved in the unit's memory. I ran a service cycle, all components passed with no issues. I calibrated the unit as well. At the moment the unit has no obvious issue with performance. The cx uses the 'extra power'.feature. I explained to the cx how a small amount of water is dispensed at the beginning of the cycle, the unit appears to start washing then later the remaining water is added. The cx now understands the functionality of the unit. The unit is working as designed. I collected the service call fee by CC. I quoted him for a control just in case he has more issues.; ordrng 1 W11419171 (control board 222.14)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Harrisburg, PA 17111
Fred G.
Job Details:
11/23/2022
cx complaint upper rack fell out. inspected unit and found upper rack wheels are faulty. was able to replace the upper rack adjusters and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Arlington, VA 22207
Lloyd B.
Job Details:
11/23/2022
"Picked up dataloggers. The unit does not have 100,000 things in it and seems to be doing ok; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Gerrardstown, WV 25420
Ezra M.
Job Details:
11/23/2022
"f8e1 error. verified valve running, water pressure good. replaced valve and tested, working properly"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/23/2022
"Cx complaint of grinding noise. Did confirm and found splutch stripped. Also control had stuck key error. Ordering control,splutch,and belt.; ordrng 1 W11498797 (Control) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avenue, MD 20609
Shawn D.
Job Details:
11/23/2022
"arrived temps were 7 in freezer 33 pulled unit out checked heat transfer dryer is cold so took frreezer apart unit has full frost pattern some ice build up on right hand side not around thermister then damper opened closed a couple times and is noisey. unit is still on and cooling so checked dryer again and now is warm condenser is hot. replaced control , ui and damper plugged back in and unit started to cool. told cx keep an eye on tmeps over the weekend and to call back monday if still issue"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gainesville, VA 20155
Daniel J.
Job Details:
11/23/2022
customer complaint frost in freezer on arrival informed unit is nolonger cooling called back in day after the service call was created compressor failure starts up makes whine and stops seconds after ordering compressor and lorking fittings; ordrng 1 W11574734 (compressor) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (6 Nk Ms 00 (charging Tube To Compressor)) and 1 W11506635 (valve coupler) and 1 WPW10143759 (drier uv)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mount Airy, MD 21771
Brian R.
Job Details:
11/23/2022
cx complaint is unit wont start and keeps beeping and flashing a light. unit flashes the F8E4 code. cant start of run unit. cx not home just someone to let me in to ask bout soap and unit running. pulled lower cover to find tray full so unit wouldnt run. cleared water and dried and started a cycle. did find a small drip from water line at valve. put a half turn on line. drip went away. unit has a bunch of soap in it as well. ran unit and bubbles came out. opened door and subs went all over. cx tried to say nothing was in unit but soap doesnt lie. dried unit again and advised she needs to clean and clear unit and do a empty wash to wash unit out and see how unit does again. units getting to much pressure in it. job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES3
Near Arlington, VA 22207
Lloyd B.
Job Details:
11/23/2022
"Cx complained the unit did not operate. Installed new control, programed the code and the unit now powers on and cools. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Chesterfield, VA 23832
Jerod R.
Job Details:
11/23/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Washington, DC 20037
Samuel R.
Job Details:
11/23/2022
cx comlaint unit is not draing.inspected unti and could confirmed.found drain pump to bad.also found unit to have copper bushing element.will replace element per service pointer W11540964.will use pump on return visit as cx only wants us to pull unit out once due to the small space in the kitchen.cx will call when to reschedule repair W11537778 100 tribles; ordrng 1 W11537778 (heater)
We serviced a
MAYTAG WASHER
Model MVWb765FW1
Near Carlisle, PA 17015
Andrew S.
Job Details:
11/23/2022
Per previous diag I was able to access and replace the gearcase and water valve. I then ran the diag test and the unit is now functioning as intended without any leaks. Job complete