We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Richmond, VA 23236
Joseph D.
Job Details:
11/28/2022
"replaced tub suspension cam and gearcase, unit no longer leaking"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bowie, MD 20715
Shawn D.
Job Details:
11/28/2022
cx complaint same issue cothes getting stuck under agitator gap is to big only on 1 side. inspected unit and confirmed gap is biger on left side all my fingers slip uner agitator. grabbed new agitatior and new one is worse my hole hand slips under now on one side. reinstalled old agitator to find it now sits even in tub and my fingers do not slip under. cx agreed its now fine. informed cx if happens again to call whirlpool to make sure they cover repair
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Hanover, PA 17331
Drew B.
Job Details:
11/28/2022
"cx complaint that unit is turned on the gas the unit filled gas through the internal oven right away with the oven even unplugged, will need the following parts asap if possible cx leaves for travel work, tried to call saftey at 520 but was 1 hour hold... per the automated voicemail; ordrng 1 W10861656 (gas regulkator) and 1 WPW10324262 (igntor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near McLean, VA 22101
Jason A.
Job Details:
11/28/2022
CX complaint MW cavity lights not working. MW doesnt start to heat sometimes - CX cannot tell if door sw are closed due to MW light is out. Replaced bulb & hinge & arm. Monitor door sw status in diagnostics. Door switches are discolored & cant get a good measurement > JJ; ordrng 1 W11449277 (harness incl door switches) and 1 W11325786 (MW APL MGR)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Cumberland, PA 17070
Fred G.
Job Details:
11/28/2022
i was able to access unit and replace the control board as per previous tech. tested unit and found unit now checks good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Accokeek, MD 20607
Shane B.
Job Details:
11/28/2022
"complaint is the unit being completly dead. when i arrived unit was sitting in the garage. cx reinstalled his old dryer when this one stopped working. i had no power to hook up to so could check codes. cx's old dryer is working so im assuming power was not the issue. inspected and found fuses are good. i found terminal block has thermal damage. unit will need new terminal block and wire kit. found plug on UI would not clip securly in place. i pushed it in all the way but a slight pull on the wires unplugged it, its not staying cliped in. control board looks fine. replaced UI with preIDed part and that stays securly plugged in. ordering terminal block and wire kit for return visit.; ordrng 1 WP3397659 (block-term) and 1 279318 (terminal) and 1 279393 (screw)"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Wernersville, PA 19565
Drew B.
Job Details:
11/28/2022
foudn locked compressor when arrived per previous notes was bale to replaced compressor nd drier and pulled vaccum and filled to 45g of r600 unit started ciooling.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"cx complaint after repair 10/06, oven still not working & left hand side front burner not working properly chcked unit and found unable to adjust front left burner , when on simmer half the burner goes out unable to adjust unit will need a new manifold assembly .checked oven and both elements checked good at 20 ohms , temp sensor checked good with 1080 ohms tested and unit is cycling like it should oven running as designed called techline to doc sr7735141661 techline advised tech will need to be sent with gas pressure tester .on return visit .; ordrng 1 W11356345 (Manifold Assembly) and 1 gaspressuretester (gas pressure tester)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit made noise. Inspected the unit and found a noisy drain pump. Removed the pump and reinstalled and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Williamsburg, VA 23185
Carl A.
Job Details:
11/28/2022
replaced element tested unit wotks as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Odenton, MD 21113
Eric W.
Job Details:
11/28/2022
installed new sump and heater and tested no leaks and unit working
We serviced a
IKEA DISHWASHER
Model IUD7070DS3
Near Sparks Glencoe, MD 21152
Brian R.
Job Details:
11/28/2022
cx complaint is dishes are never clean and soap is still on bottom of door. tested unit and unit fills and drains well. unit will fill and just sit. heater comes on when starting. sump clicks a few times and thats it unit will need sump n motor replaced. 38 motors in stock and scheduled cx per her request. scheduled cx for 12/12 and they asked to be on cancelation list and come sooner if we can.; ordrng 1 W11025157 (Sump and Motor) and 1 W10906424 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
11/28/2022
"complaint is the unit still not drying. cx said unit worked for 10 loads or so then F0E3 error popped up. heater, control and drain pump have been replaced and techline has been called several times. when i arrived unit was full of clothes, they were still damp. checked for codes and found F0E3 high temp error, no air flow. called techline. had me check sensor at J14, 16.69k ohms, in spec. tested heater and fan. both run in diagnostics. advised issue must be programming being all componants are in spec. advised replacing ACU again and UI. SR#7734617827. quoted cx and gave her SR#. she said she will call whirlpool but most likely will not spend anymore money on this unit.; ordrng 1 W11280150 (door) and 1 W11260742 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/28/2022
"cx complaint slow water flow, checked unit. come to find defective filter housing, replaced housing, tested, unit working as designed. cx paid in full"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ00
Near Richmond, VA 23225
Joseph D.
Job Details:
11/28/2022
"cx complaint unit with feroen drain line, confirmed complaint found clogged drain, cleared with steam and vacuum, removed blockage from drain line, unit working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ00
Near Richmond, VA 23225
Joseph D.
Job Details:
11/28/2022
"cx complaint unit with feroen drain line, confirmed complaint found clogged drain, cleared with steam and vacuum, removed blockage from drain line, unit working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Waldorf, MD 20602
Robert A.
Job Details:
11/28/2022
"Cx complaint that the unit's console does not respond or turn on occasionally. I inspected the unit and confirmed the complaint. I took multiple attempts for the console to turn on, after turning on it started fine. I removed the console and checked the ribbon connector. It was secure and in place. I removed the ribbon connector and put it back in place to make sure it was secure. I tested it again, it was still unresponsive. I replaced the console with a new pre id part and tested the unit for the cx. It worked as designed, I calibrated the unit as well. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Frederick, MD 21703
Ricardo S.
Job Details:
11/28/2022
"customer complains of a plastic smell after a plastic knife fell into the warmer and melted, customer removed the knife from the warmer and ran a cleaning cycle, but the unit still has the bad smell.. order parts; ordrng 1 W10703867 (heater)"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Bluemont, VA 20135
Danny R.
Job Details:
11/28/2022
unit was shifting o agitate from last spin cycyle actuator jumped out of the pully replaced with new one now spins and agitates c hecksok
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Powhatan, VA 23139
Jerod R.
Job Details:
11/28/2022
tested unit found unit had bad module in freezer replaced and tested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Odenton, MD 21113
Eric W.
Job Details:
11/28/2022
installed new sump and heater and tested no leaks and unit working
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Germantown, MD 20876
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Carlisle, PA 17013
Fred G.
Job Details:
11/28/2022
"cx complaint unit is not dispensing water or making ice. inspected unit and found no water is dispensing from the dispenser. i removed water filter and found the same results. removed RC evap cover and found water reservior was frozen due to the evap cover allowing cold air to excape to it. Called TL (SR7735143031) was told to plug gaps with gasket seals and sealer gum. sealed top of cover and defrosted reservoir and found unit now dispensing water. unit checks good.; ordrng 1 212643 (sealer-gum (FG VS)), used 1 212643 (sealer-gum) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Upper Marlboro, MD 20774
David J.
Job Details:
11/28/2022
Cx complaint switch is broken. Inspected unit and found door switch had came off and is defective. Unit needs to have switch replaced that way unit works as designed and work properly. Ordering door switch for return visit. Appointment has been scheduled ; ordrng 1 WP3406107 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Newark, DE 19702
Frederick R.
Job Details:
11/28/2022
"Arrived at CX hiouse and she informed me that the unit has been working perfectly since two days after my last visit. On my last visit conser , fan and vent were all glogged with dog hair and I celaned them all off. Took temps with a digital thermocoupler and got -5 in fc and 35 in RC. CX did not want to proceed. Returning compressor and condenser to WH. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Sykesville, MD 21784
Marc M.
Job Details:
11/28/2022
"cx complaint unit still not prodcuign ice at a normal rate. cx states that since the service on 11/11/22 the unit had produced about 1 full bin of ice. cx states unit will drop about one tray of ice per day in the rc. contacted techline again. record of parts replaced as follows: icebox fan motor, fc icemaker, evap fan (x2), user interface, fascia heater, and rc icemaker. checked and found -4.3 degrees in the fc and 0.3 degrees in icebox. checked test 56, E5. cx covered under w12u8n1apl1 still. documented under file number sr7734647042; ordrng 1 W11224256 (control) and 1 W11579560 (rc icemaker)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lewes, DE 19958
Michael E.
Job Details:
11/28/2022
"SR7735143552 CX complaint: F0E9 error code. Tested and verified complaint. On previous visit the tennant was on site and she was not successful downloading the update. On this visit, the owner was here and she downloaded the app and we were able to get the software update downloaded. Called WPTL to document what was done. Unit is working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Adamstown, MD 21710
Ricardo S.
Job Details:
11/28/2022
"the customer complains that the unit shakes and makes a lot of noise at the end of the cycle, the customer was washing a large blanket, so I explain that he cannot wash that type of blanket because this is not a commercial unit .. order tub ring and suspension; ordrng 1 w11550886 (tub ring) and 1 W11217817 (suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waldorf, MD 20602
Shane B.
Job Details:
11/28/2022
when i arrived cx met me outside and said they had contacted the office already to cancel this appointmnet. cx said she made a temp adjustment in the FC section and the ice maker has been working fine since.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..; ordrng 1 look/look (look/look)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near York, PA 17403
Drew B.
Job Details:
11/28/2022
replaced parts and now checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Newark, DE 19702
Frederick R.
Job Details:
11/28/2022
"Arrived at CX hiouse and she informed me that the unit has been working perfectly since two days after my last visit. On my last visit conser , fan and vent were all glogged with dog hair and I celaned them all off. Took temps with a digital thermocoupler and got -5 in fc and 35 in RC. CX did not want to proceed. Returning compressor and condenser to WH. Unit is working as designed. Job is complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Fort Meade, MD 20755
Eric W.
Job Details:
11/28/2022
took at look at the unit found rotor rubbing on the pan under the washer
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Charlottesville, VA 22903
Kyle A.
Job Details:
11/28/2022
Wrong mount ordered. Ordering mount for return.; ordrng 1 W11553484 (Rack mount)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Vienna, VA 22181
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Control Panel not working. Removed wall oven door and 4 screws. Unit did not move. Call the office and talked to a SR tech for support. Unit was not able to be moved to add console. Builder needs to call installer to get unit out. Needs to be rescheduled ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
11/28/2022
unit giving error code for user interface replaced control and inspected ui corrosion building up on back side of contorl ordering ui panel and seal ui showing sp order; ordrng 1 W11460908 (control panel) and 1 W11412696 (seal) and 1 W11460962 (user interface)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mount Airy, MD 21771
Marc M.
Job Details:
11/28/2022
"cx complaint unit not spinning as evidenced by soaking wet clothres at the conclsuion of the cycle. ibnspected unti and found only an f0e5 error code in the diagnostic entry. ran auto test cycle and found unit filled, agitates and begins to spin but the gearcase slips during the rotation of motor/drive assembly. lifted unit to confirm and found the center-most shaft of the assembly to be spinning inside the clutch/splutch. unit will need new gearcase. quoted cx for repair but cx did not want to proceed oow. collected only fro service call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbine, MD 21797
Marc M.
Job Details:
11/28/2022
went to install led and immediately noticed that the top rear rc led (included pics) was the only led not strobbing which in many cases is indicative of the disruption int he circuit. replaced with the fc (white) led to test and found that to indeed be the failed led. unfortunately the led ordered was white in color where as the rc leds are all silver/chrome bezel. also cx was expecting two leds in rc to be replaced. found bottom left wall led to be failed as well. will still need to order correct corresponding leds in silver bezel.; ordrng 3 W11462342 (rc led (silver))s
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Falls Church, VA 22046
Jason A.
Job Details:
11/28/2022
CX complaint COOKTOP FL burner slow to light. Check burner sparks but spark goes sideways - not straight up to cap. Adjust burner base & cap. Test ALL burners ignite within 2-3 sparks > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/28/2022
"cx complaint slow water flow, checked unit. come to find defective filter housing, replaced housing, tested, unit working as designed. cx paid in full"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Fort Meade, MD 20755
Eric W.
Job Details:
11/28/2022
took at look at the unit found rotor rubbing on the pan under the washer
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Spring Grove, PA 17362
Drew B.
Job Details:
11/28/2022
cx complaint that unit is not going through cycle as should be has to run drain and spin. i foudn the unit to have clogged dirt in the cold valve. and will need cleaned out did so and now checks good
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Mechanicsville, VA 23116
Jonathon C.
Job Details:
11/28/2022
"cx complaint, lights out. replaced modules, found the problem to be with the forward icemaker LED. this unit falls under the S-code (S191AQ) ordering update kit. unable to resched.; ordrng 1 W11601311 (LED Kit)"
We serviced a
WHIRLPOOL UNKNOWN
Model KOWT100EBS
Near Mount Airy, MD 21771
Marc M.
Job Details:
11/28/2022
cx complaint unit not heating or powering on. inspected unti and confirmed no operation prior to removing from cabinet. however once removed the unit restored power. removed panel to find no shorts or disruptions in harness. all connection appear to be fine and power and polarity is correct at outlet. instructed cx to monitor and call back for further testing if issue occurs. unit now checks good.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
"CX complaint is the LF not igniting, Inspected unit and found the LF burner not igniting, Ignitior is working properly pulled burner head disassembled and put ir back together got burner to ignite but burner head not allowing gas to flow properly. Ordering Burner head.; ordrng 1 W11344539 (Burner head LF)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
Replaced valve and unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Washington, DC 20007
Dustin F.
Job Details:
11/28/2022
"CX complaint: upper drawer holder broke and unit not cleaning all the way. Replaced Rack adjusters with kit Pre ID, inspected spray arms and found them clogged heavily. i advised cx to clean them out and test unit, CX insisted on getting a new one. Ordering new Spray arm.; ordrng 1 WPW10498900 (Spray arm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
11/28/2022
i was able to access unit and defrost FC evap and replace the FC evap harness as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Nottingham, MD 21236
Neil H.
Job Details:
11/28/2022
cx complaint the water left on top and sides of tub explained that with the plastic tubs water being around will happen because the plastic can't dry as well at stainless tub but heater good unit checked good.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Fairfax, VA 22030
Richard B.
Job Details:
11/28/2022
"CX complant. Microwave not working. Prior diagnosis found unit needs comms harness , Light , light harness , appliance manager and console , Installed all and tested unit throwing same error code again , F6E8 lost comms with app manager. Reordering appliance manager , comms harness and transformer for light , Further work needed,not in stock , RB; ordrng 1 w11229448 (comms harness) and 1 w11325786 (appliance manager) and 1 W11238401 (transformer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Moseley, VA 23120
John P.
Job Details:
11/28/2022
"CX Complaint unit making noise checked unit found belt slipping replaced belt tested working as designed.; ordrng 1 WPW10006384 (Belt JPV/S), used 1 WPW10006384 (Belt JPV/S) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near McLean, VA 22101
Jason A.
Job Details:
11/28/2022
CX complaint MW cavity lights not working. MW doesnt start to heat sometimes - CX cannot tell if door sw are closed due to MW light is out. Replaced bulb & hinge & arm. Monitor door sw status in diagnostics. Door switches are discolored & cant get a good measurement > JJ; ordrng 1 W11449277 (harness incl door switches) and 1 W11325786 (MW APL MGR)
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
11/28/2022
cx complaint units bake and broil are lighting intermittenly. inspected unit and fouind today both bake and broil are lighting. second time i found bake did not light. unit is sparking but not lighting. unit falls under the Technical Service Pointer #: W10702913A. unit needs service kit to fix issue. qouted cx and cx declined service. charged cx only for service call $120
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Easton, MD 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs unit doesnt want to turno n, confirmed complaint, control is not repsonding to input from Ui. Control is unresponsive. Ordering control.; ordrng 1 W11544680 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Newark, DE 19713
Frederick R.
Job Details:
11/28/2022
CX cancelled appt at door. No services rendered
We serviced a
WHIRLPOOL WASHER
Model Mvwc565Fw1
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/28/2022
"cx complaint wet clothes at end of cycle, checked unit, unit displaying f7e6 motor fault. ran auto test cycle, unit would not spin, come to find dective motor reading out of range. cap is also defective. as well as oil leaking from bearing onto clutch and belt. quoted cx, cx unsure for repair atm, cx paid $120 service call. advised ticket is open for 30 days."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AW0
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/28/2022
left front burner on high no matter the setting on switch replaced switch now able to set to low and high
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Richmond, VA 23236
Joseph D.
Job Details:
11/28/2022
"found unit on control lock, cleared drain line, reset calibrated, unit now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AW0
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/28/2022
left front burner on high no matter the setting on switch replaced switch now able to set to low and high
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Midlothian, VA 23112
John P.
Job Details:
11/28/2022
CX Complaint unit not working checked unit found l2 wire to control open ordering main harness ; ordrng 1 W11532661 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Newport News, VA 23602
Lucas R.
Job Details:
11/28/2022
"thawed evap, replaced door and harness, u.i included on new door, verrified seal, tested, unit working as designed.; ordrng 1 W10271540 (fitting LR/VS), used 1 W10271540 (fitting LR/VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE48FXSP6
Near Alexandria, VA 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit leaked. Installed new motor and tested and the unit shall leak no more. Job complete
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Virginia Beach, VA 23454
Lucas R.
Job Details:
11/28/2022
upon arrival found open power cord - repaired cord - unit powered on but unable to fully test unit in electrical room
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW08
Near Charlottesville, VA 22901
Eric F.
Job Details:
11/28/2022
Confirmed cx complaint unit making loud vibrating noise. Found compressor cooling fan making intermittent vibration noise. Ordering fan and blade.; ordrng 1 W10574477 (motor-evap) and 1 WP2169142 (evaporator fan blade)
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBR214KPA00
Near Easton, MD 21601
Emmanuel R.
Job Details:
11/28/2022
"Replaced door and leveled unit, unit is now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Nokesville, VA 20181
Ezra M.
Job Details:
11/28/2022
"no cool. compressor noisy when starting, clicks off. replaced start device and run capacitor. unit started. running. pulling between .813 and .845 amps, temps dropping.; ordrng 1 WPW10350564 (capacitor em vs) and 1 WPW10197428 (start relay em vs), used 1 WPW10350564 (run capacitor), and 1 WPW10197428 (start relay) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Falls Church, VA 22046
Jason A.
Job Details:
11/28/2022
CX complaint RANGE OVEN door damage. Verify & document damage & replace door outer panel. Test door operates properly > JJ
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Washington, DC 20016
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit leakingInspected unit, confirmed CX complaint, visually confirmed water damage, warped floorboards,mold, and mildue. Ran unit for VERY briefly and confirmed unit leaking out of supply line,Diverter Gasket on Sump, and water softener tank/gasket. Quoted CX for Repair, CX stated they want to replace unit, i left them a quote for repair, charged CX $95.40 for service Fee. Advised CX to NOT use unit until either repaired or replaced."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Ezra M.
Job Details:
11/28/2022
"no answer at door. called office, spoke with CV, duplicate ticket, should not have been scheduled."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Nottingham, MD 21236
Neil H.
Job Details:
11/28/2022
arrived and found f0e5 f0e7 founf nothing wrong and i explained the off balance errors cx has and cx was almost saying things about the washer she couldn't explain like it looks like detergent was put in the fabric softner disp. and she had no clue of the load and go and it looks like unit being over load from her thinking her older unit 15 plus years old is this one explained it's not able to be ran or used overloading it
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Washington, DC 20016
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit leakingInspected unit, confirmed CX complaint, visually confirmed water damage, warped floorboards,mold, and mildue. Ran unit for VERY briefly and confirmed unit leaking out of supply line,Diverter Gasket on Sump, and water softener tank/gasket. Quoted CX for Repair, CX stated they want to replace unit, i left them a quote for repair, charged CX $95.40 for service Fee. Advised CX to NOT use unit until either repaired or replaced."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
found rc evap over frosted and scroll damaged ordering control and scroll come back with thermistor; ordrng 1 W11172798 (cntrl-elec) and 1 W11098695 (fan-scroll)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Reisterstown, MD 21136
Keith H.
Job Details:
11/28/2022
7735140499...cx complaint is still no ice inspected and found the pantry drawer control is shorted called techline and was advised to replace the harness and control; ordrng 1 W11170612 (harns-wire) and 1 WPW10503833 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Stevensville, MD 21666
Emmanuel R.
Job Details:
11/28/2022
"C unit stopped cooling, confirmed complaint. Evap frosted over, drain was glogged with a large peice of foam. I deforsted unit and removed foam debri. Unit has a good frost pattern and evap fan is running, Advised allow 24hrs for unit to come back down to temp. Unit is now working as deisgned."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
11/28/2022
unit giving error code for user interface replaced control and inspected ui corrosion building up on back side of contorl ordering ui panel and seal ui showing sp order; ordrng 1 W11460908 (control panel) and 1 W11412696 (seal) and 1 W11460962 (user interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"house is 212 and behind front two houses . went to wrong address 2 times , once in house advised cx unit is no longer under warrnty and service of 120 no including parts or labor will be due , cx stated unit is not vary old and should have warrnty advised unit is out other then SS and cx refused service stating they will be reaching out to WP sense unit is not old at all ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
Replaced Ui and Console tested unit is workoing properly.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Washington, DC 20002
Mitchell H.
Job Details:
11/28/2022
cx complaint units dryer is not working. got to unit and confirmed. door switch checks good. found no power to the pts switch or timer. thermal fuse is most likely bad. can not pull unit out as its in a very tiny place. quoted cx for 2nd tech as well as parts labor and svc call. she informed me she didnt know she was gonna need to pay for it today. she told me should could not pay at all until friday.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterfield, VA 23838
John P.
Job Details:
11/28/2022
CX Complaint unit not cooling in fresh food compartment and also not cooling well in freezer compartment checked unit found evaporator covered in ice upon removing ice found brown wire not seated in connector causing unit to not defrost seated wire removed ice tested unit working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Lanham, MD 20706
David J.
Job Details:
11/28/2022
Arrived to home 3 times between 9:30am to 11am. No answer at door any times. Had office call and they had no answer twice and left message 2 times. Waited until 11:10am and moved on. Cx will need to call and reschedule ; O-emld tckt
We serviced a
UNKNOWN HOOD
Model UXT4236ADS2
Near Moseley, VA 23120
John P.
Job Details:
11/28/2022
CX complaint unit not working checked unit found fan blade not staying on shaft upon opening new assembly found new fan blade broken reordering motor assembly; ordrng 1 WPW10395033 (Fan assm)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Port Deposit, MD 21904
Neil H.
Job Details:
11/28/2022
replaced the control and the pressure switch tested unit all tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
Replaced Ui and Console tested unit is workoing properly.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Williamsburg, VA 23188
Carl A.
Job Details:
11/28/2022
"cxc complaint of unit not heating,checked unit to confrim not heating,pulled unit out to find the tco open,replaced tco tested unit works as designed"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"cx complaint after repair 10/06, oven still not working & left hand side front burner not working properly chcked unit and found unable to adjust front left burner , when on simmer half the burner goes out unable to adjust unit will need a new manifold assembly .checked oven and both elements checked good at 20 ohms , temp sensor checked good with 1080 ohms tested and unit is cycling like it should oven running as designed called techline to doc sr7735141661 techline advised tech will need to be sent with gas pressure tester .on return visit .; ordrng 1 W11356345 (Manifold Assembly) and 1 gaspressuretester (gas pressure tester)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Lancaster, PA 17603
Justin L.
Job Details:
11/28/2022
Was able to access unit and install new door switch. Unit works as designed no further work needed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near La Plata, MD 20646
Robert A.
Job Details:
11/28/2022
I installed the control board and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Dumfries, VA 22026
Tanner B.
Job Details:
11/28/2022
"inst6alled new compressor , refilled w/ 1.91oz r600a.. allow 24hrs too cool. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Owings, MD 20736
Shane B.
Job Details:
11/28/2022
installed both parts. calibrated unit and ran service cycle. unit ran quietly. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near La Plata, MD 20646
Robert A.
Job Details:
11/28/2022
I installed the control board and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
Cx complaint unit not making ice. Was able to access unit and found icemaker lost home position. Ordering icemaker and setting return for Mon 12/5/22; ordrng 1 W11546935 (ice maker)
We serviced a
JENN-AIR HOOD
Model JXD7036YS7
Near Vienna, VA 22180
Carl R.
Job Details:
11/28/2022
"Cx complaint is, SR#7735141393. Inspected unit and found that the air down hood does not go down. Removed the filter to the top switches to see if they are functional. Switches are functional pressed the power button while holding 1button and the filter pressed against the other button. No movement, no power at fan switch also. Removed little square above power cord and found black wire not connected to other black wire. Reconnected the 2 wires and no power still to the unit. Talked to tech support about the situation. Unitbwill need more time to diagnose. And 2 count.; O-emld tckt"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Wernersville, PA 19565
Drew B.
Job Details:
11/28/2022
foudn locked compressor when arrived per previous notes was bale to replaced compressor nd drier and pulled vaccum and filled to 45g of r600 unit started ciooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHV00
Near Locust Grove, VA 22508
Eric F.
Job Details:
11/28/2022
"Cx was told by another servicer that he had a sealed system leak and that it should be covered under a ten year warranty. Inspected unit, found evap frozen over with no signs of sealed system leaking. Informed cx that he would have to pay out of pocket as the issue is not a sealed system leak. Cx refused service, is going to call kitchenaid and request a parts and labor concession, if they refuse he will call back to engage quote directly. Found service pointer pertaining to issue, if cx calls in both listed parts must be ordered for return visit.; ordrng 1 W11467022 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Whiteford, MD 21160
Brian R.
Job Details:
11/28/2022
cx canceled at door and said unit is just fine. talked to him a few min as he elder to make sure and he said he lubed rails as door didnt close all the way and got ice on it. advised i will close ticket out then.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Whiteford, MD 21160
Brian R.
Job Details:
11/28/2022
cx canceled at door and said unit is just fine. talked to him a few min as he elder to make sure and he said he lubed rails as door didnt close all the way and got ice on it. advised i will close ticket out then.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..; ordrng 1 look/look (look/look)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aldie, VA 20105
Daniel J.
Job Details:
11/28/2022
installed left side fridge door verified water and ice being dispensed
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Boyds, MD 20841
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Lusby, MD 20657
Robert A.
Job Details:
11/28/2022
"I came to install the control board. I found the unit run however the fans are not running at all. The fans ran on high/low and low in test mode but did not run at all while the unit runs. I replaced the control board and the fans still did not run while in normal use, now it is not running in test mode either. The unit need a new hood fan board (small board above the main control board. I'm ordering the part for the return visit.; ordrng 1 W11443149 (hood control board)"