Service History 871 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Port Deposit, MD 21904

Neil H.

Job Details: 11/28/2022

replaced the control and the pressure switch tested unit all tested good.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Milford, DE 19963

Andrew W.

Job Details: 11/28/2022

"cx complaint is unit locked, unable to open. inspected and verified complaint. cx stated he broke the strike trying to open the lid that was locked. the stirke is broken and would need to be replaced. cx also states unit is tripping the breaker often. checked breaker and found the unit is on an Arc Fault breaker. also found the outlet for the unit has an open hot wire. informed cx to have an electrician come out and address these issues. used extension cord to plug unit in at another plug and the unit would not turn on. power was going to the control but not leaving the control to the UI which was non-responsive. unit would need a control, console, and strike. quoted cx on cost of repair and cx wanted to contact the builder to hold them accountable. cx paid $120 service call by cc.; ordrng 1 W11457841 (strike) and 1 W11478524 (console) and 1 W11543994 (control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Fairfax, VA 22030

Justin S.

Job Details: 11/28/2022

the unit is not locking the door. found the door lock is getting voltage. replaced the door lock with vs and retested. the unit is draining and spinning good. the unit is now good

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS0

Near Manakin-Sabot, VA 23103

Jerod R.

Job Details: 11/28/2022

replaced ordered parts and tested unit is now fully functional and working as designed

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Great Falls, VA 22066

Christian C.

Job Details: 11/28/2022

Cx complaint soap keeps pouring in and softener always look full. Inspected unit no errors. Advised cx how the dispenser works. Unit is working as designed.

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS0

Near Manakin-Sabot, VA 23103

Jerod R.

Job Details: 11/28/2022

replaced ordered parts and tested unit is now fully functional and working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Millersville, MD 21108

Alexander D.

Job Details: 11/28/2022

"cx within 30days of prior service, icemaker was replaced less than 1yr ago. cx complaint icemaker still making big bricks of ice causing ice chute to jam up and water to drip out dispenser. inspected unit and verified complaint. cx said it made one batch that wasnt too big. probably because it had air in the water line from replacing valve. cx did say when we replace icemaker it worked for a couple months before having this issue again. ran test 120 and it stopped mid cycle and gave E2 error. called techline to document repeat issue, sr#7735139797 ordering icemaker, in stock @tribles. scheduled return visit for 12/9, please place cx on cancellation list; ordrng 1 W11557001 (icemaker(REORDER)) and 1 LOOK (LOOK)"

We serviced a

KITCHENAID COMPACTOR

Model KUCC151EWH0

Near Suffolk, VA 23434

Zachery R.

Job Details: 11/28/2022

"cx complaint unit not compacting, also have to hold switch on in order to get unit to attempt to compact. checked unit, while compacting unit makes thumping noise as if gear is slipping. checked gear, gear is good, checked switch, switch is good. checked motor, motor is good, come to find debris in unit not allowing unit to compact, removed debris, tested, un it working as designed. cx paid in full by check"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Tappahannock, VA 22560

Thomas B.

Job Details: 11/28/2022

Checked rear of store unit has been removed from the store moved on

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Abingdon, MD 21009

Neil H.

Job Details: 11/28/2022

cx complaint unit making slight noise found the right rear peg leg was broken cx said unit was dropped by delivery guys so new peg leg needed and ordering new clutch in case needed but i ran dia test and sounded normal i propped the broken one under unit to keep stable as possible until return; ordrng 1 W11213957 (feet-lvlng) and 1 W10721967 (Whirlpool Washer Drive Clutch Kit)

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Alexandria, VA 22315

Lloyd B.

Job Details: 11/28/2022

Cx complained the units lights did not work. Inspected the unit and found the freezer led did not work. Installed new led and tested and there are now ligjhts. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Owings, MD 20736

Shane B.

Job Details: 11/28/2022

installed both parts. calibrated unit and ran service cycle. unit ran quietly. unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Woodbine, MD 21797

Marc M.

Job Details: 11/28/2022

went to install led and immediately noticed that the top rear rc led (included pics) was the only led not strobbing which in many cases is indicative of the disruption int he circuit. replaced with the fc (white) led to test and found that to indeed be the failed led. unfortunately the led ordered was white in color where as the rc leds are all silver/chrome bezel. also cx was expecting two leds in rc to be replaced. found bottom left wall led to be failed as well. will still need to order correct corresponding leds in silver bezel.; ordrng 3 W11462342 (rc led (silver))s

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Purcellville, VA 20132

Ricky E.

Job Details: 11/28/2022

"installed parts, unit cks ok..."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashland, VA 23005

Thomas B.

Job Details: 11/28/2022

Cx complaint unit is not working properly inspected unit removed and replaced the control tested unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Williamsburg, VA 23185

Carl A.

Job Details: 11/28/2022

"cx complaint of unit not working,checkedu nit to find the following error codes F7E6,F9E1,unable to get unit to repsone at all ohmed out componts and appears the board recviing power but not puting it out ordering parts needed for repairs; ordrng 1 W11170319 (Electronic Control Board) and 1 W10903238 (HARNSWIRE) and 1 W10890624 (Drive Motor) and 1 W10913953 (actuator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Quinton, VA 23141

Chris B.

Job Details: 11/28/2022

cx comp unit door will not lock insp unit conf cx comp found strike not contacting latch replaced strike and latch unit will need white bezel for unit to work properly ordering white bezel; ordrng 1 W11215078 (white bezel)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Quinton, VA 23141

Chris B.

Job Details: 11/28/2022

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Richmond, VA 23235

Joseph D.

Job Details: 11/28/2022

"replaced failed door seal, unit now heating, sealing properly. original door seal not adhered properly."

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM02

Near Harrisburg, PA 17109

Justin L.

Job Details: 11/28/2022

As per previous tech was able to access unit and use adhesive to correct the issue. Unit now checks good no further work needed

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ03

Near Manassas Park, VA 20111

Ezra M.

Job Details: 11/28/2022

installed new UI

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHV00

Near Locust Grove, VA 22508

Eric F.

Job Details: 11/28/2022

"Cx was told by another servicer that he had a sealed system leak and that it should be covered under a ten year warranty. Inspected unit, found evap frozen over with no signs of sealed system leaking. Informed cx that he would have to pay out of pocket as the issue is not a sealed system leak. Cx refused service, is going to call kitchenaid and request a parts and labor concession, if they refuse he will call back to engage quote directly. Found service pointer pertaining to issue, if cx calls in both listed parts must be ordered for return visit.; ordrng 1 W11467022 (UI)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Alexandria, VA 22315

Lloyd B.

Job Details: 11/28/2022

Cx complained the unit wouldn't start. Inspected the unit and found a few buttons did not work. Installed new console and tested and the unit now works as designed. Job complete

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Washington, DC 20001

Mitchell H.

Job Details: 11/28/2022

cx complaint right side back of microwave is damaged. replaced luter shell and had to bend back actual base of unit to fit new shell properly. unit is now good to go. job completed.

We serviced a

JENNAIR REFRIGERATOR

Model JS48PPDUDE01

Near McLean, VA 22102

Carl R.

Job Details: 11/28/2022

"Cx complaint is, Freezer door not closing tight, defrosting on the top of freezer, water drop. Opened Fc door and seen frost and ice buildup on the freezer side. Removed ice and frost build up on door and ceiling. Used a bright light to see any gaps from the door gasket. Light was noticed from a gap between the gasket and fram of the freezer. Called tech support to document findings. No fram damage or warping of fram found. Used heat to fluff out door gaskets on Fc and Rc gaskets. Left instructions to not open doo9rs for 30 to 40 min. Unit working properly."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Washington, DC 20001

Mitchell H.

Job Details: 11/28/2022

cx complaint right side back of microwave is damaged. replaced luter shell and had to bend back actual base of unit to fit new shell properly. unit is now good to go. job completed.

We serviced a

JENN-AIR RANGE

Model JGS1450DS0

Near Washington, DC 20016

Dustin F.

Job Details: 11/28/2022

"Arrived at CX residence, Rang Ring Doorbell, (it didnt make a noise or light up blue like usual) used big door knocker and heard big Dogs Barking. Contacted Office, got ahold of Ethan, he attempted to contact CX Via Phone Call, CX stated they were not home and were gonna reschedule. Set PArts for use on return visit.; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashburn, VA 20147

Daniel J.

Job Details: 11/28/2022

knocked on door informed by mr who asnwered door that the unit was already fixed on the last vist and no other issuses called and inforrmed office

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chesapeake, VA 23322

Zachery R.

Job Details: 11/28/2022

"cx complaint unit has burning like smell. checked unit, nmo fsults, present. checked motor, motor is covered in oil leaking from bearing. called whirlpool safety. advised safety of findings. quoted cx. cx unsure about repair atm, advised cx ticket is open for 30 days. cx is calling whirlpool to possibly get parts and labor auth."

We serviced a

MAYTAG DISHWASHER

Model MDB7979SHZ0

Near Bealeton, VA 22712

Eric F.

Job Details: 11/28/2022

"Confirmed cx complaint upper rack assembley 'disintegrating', bits of broken plastic flushed through whole assembley including wash arms, wash motor, drain pump reducing units overall ability to clean. Ordering upper rack adjuster assembley and rails as well as components affected by the breakdown of the plastic, will use pre-id'd sump on return.; ordrng 1 WPW10327455 (spray arm upper) and 1 WPW10605345 (arm-spray) and 2 WPW10609578 (adjuster)s and 2 WPW10251047 (cover)s and 2 WPW10627763 (adjuster)s and 2 WPW10609586 (support)s and 2 WPW10567728 (track)s and 2 WP9741232 (screw)s and 1 W10803178 (arm-spray) and 1 WPW10348269 (drain pump)"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Alexandria, VA 22302

Lloyd B.

Job Details: 11/28/2022

Cx complained the unit did not heat. Inspected the unit and found the control was locked. Unlocked and tested and the ignitor came on and the unit heated to 350 degrees. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Powhatan, VA 23139

Jerod R.

Job Details: 11/28/2022

sump had failed replaced sump and tested unit is now fully functional and working as designed

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Fredericksburg, VA 22406

Robert W.

Job Details: 11/28/2022

"CX complaint is the LF not igniting, Inspected unit and found the LF burner not igniting, Ignitior is working properly pulled burner head disassembled and put ir back together got burner to ignite but burner head not allowing gas to flow properly. Ordering Burner head.; ordrng 1 W11344539 (Burner head LF)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Falls Church, VA 22042

Carl R.

Job Details: 11/28/2022

"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Pulled unit from underneath counter top and removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks and no leaks found. Unit working properly."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HZ08

Near Chesapeake, VA 23323

Zachery R.

Job Details: 11/28/2022

"replaced all parts, tested, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Abbottstown, PA 17301

Sal R.

Job Details: 11/28/2022

CX complaint is that the console will not allow you to select diffrent cycles. I am orderign 1 console control (\'W11460908). I have set a retutn date for 12/.7; ordrng 1 W11460908 (UI control console 18 @ tribs)

We serviced a

JENN-AIR RANGE

Model JGS1450DS0

Near Washington, DC 20016

Dustin F.

Job Details: 11/28/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Pasadena, MD 21122

Alexander D.

Job Details: 11/28/2022

"replaced rc and fz door. fluffed gaskets with heat gun. nameplate wasnt ordered. cx also pointed out the finish on the doors looks different. inspected doors and confirmed fz door looks darker and grain is going other direction, pic saved. fz door we took off maches new rc door. reordering fz door and nameplate. advised cx door will be shipped to their house again and to call office to schedule return visit after inspecting new door.; ordrng 1 W11551458 (fz door(reorder)) and 1 W11223753 (rc door)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Yorktown, VA 23690

Carl A.

Job Details: 11/28/2022

"cx complaint of unit not heaitng,checked unit to find dioed arching ordering parts for repairs; ordrng 2 W11256462 (High-Voltage Diode)s and 1 W11391712 ( Magnetron) and 1 W10850446 (capactr-mg)"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDE48FXSP6

Near Alexandria, VA 22301

Lloyd B.

Job Details: 11/28/2022

Cx complained the unit leaked. Installed new motor and tested and the unit shall leak no more. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KUDE48FXSP6

Near Alexandria, VA 22301

Lloyd B.

Job Details: 11/28/2022

Cx complained the unit leaked. Installed new motor and tested and the unit shall leak no more. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KUDE48FXSP6

Near Alexandria, VA 22301

Lloyd B.

Job Details: 11/28/2022

Cx complained the unit leaked. Installed new motor and tested and the unit shall leak no more. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Falls Church, VA 22043

Jason A.

Job Details: 11/28/2022

CX complaint DW adjusters broken & was told by Whirlpool parts&labor are covered under Scode. Adj not covered. Called office. Some parts previous tech removed not on unit & we are covering. Called Renner & MA > JJ; ordrng 2 WPW10195840 (positioner 6)s and 2 WPW10250160 (clip 3)s

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS2

Near Front Royal, VA 22630

Ezra M.

Job Details: 11/28/2022

"rails working properly, found issue was with manifold not clipped into brackets behind top rack, not staying in place, not always allowing top rack to go all the way back.replaced sump and motor assy, ran test cycle. no leaks, no errors"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Gordonsville, VA 22942

Eric F.

Job Details: 11/28/2022

"Confirmed cx complaint unit not heating. Found inline power to heating element not properly seated. Reseated line, tested unit, unit working as designed."

We serviced a

WHIRLPOOL REFRIDGERATOR

Model WRS325SDHW00

Near Laurel, DE 19956

Michael E.

Job Details: 11/28/2022

"CX complaint: sometimes no ice, sometimes too much ice. From CX description, they may have pushed arm down when it was in cycle which seems to have damaged the gears that run the arm. IM may have been getting stuck in cycle before arm gears became a problem. If this problem returns, it may be a control problem. Unit is now working properly. Job is complete"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Great Falls, VA 22066

Christian C.

Job Details: 11/28/2022

Advised cx of cost of diag and they will call whirlpool to see if they can get it covered. If cx calls back order W10877180-knob.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Chesapeake, VA 23322

Zachery R.

Job Details: 11/28/2022

upon arrival cx stated they rescheduled. left ty card with cx.

We serviced a

WHIRLPOOL REFRIDGERATOR

Model WRS325SDHW00

Near Laurel, DE 19956

Michael E.

Job Details: 11/28/2022

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS01

Near Glenwood, MD 21738

Marc M.

Job Details: 11/28/2022

cx complaint unit not producing ice. inspected unit and found that the unit will power on and begin cycle entry. unit fills reservoir. after clean cycle the unit will full again an recirc pump will run the evap plate. found frost developing on evap plate. during inpsection found that the heater grid is failed is severed. unit will need new heater grid.; ordrng 1 W10919199 (heater grid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Woodbine, MD 21797

Marc M.

Job Details: 11/28/2022

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Gordonsville, VA 22942

Eric F.

Job Details: 11/28/2022

"Confirmed cx complaint unit not turning off even when unplugged and plugged back in. Manually reset control using start/cancel button, instructed cx on how to reset unit if issue happens again in the future."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Crownsville, MD 21032

Eric W.

Job Details: 11/28/2022

cx complaint is machine is making a squeaking noise when on (not the entire time but at the start) and not . . when picking the unit we found alot of oil under the unit gear case is ban and leaking oil all over unit willl need parts; ordrng 1 W11032711 (washer) and 1 W11393685 (gearcase) and 1 W11195971 (washer stator) and 1 W10734521 (clutch) and 1 W10754448 (washer clutch) and 1 W11260238 (rotor)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Abbottstown, PA 17301

Sal R.

Job Details: 11/28/2022

"Per the previouse tech, i was able to access and replace the cooling fan. I found the unit to be opperating as designed. UNit test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Easton, MD 21601

Emmanuel R.

Job Details: 11/28/2022

"Cs unit doesnt want to turno n, confirmed complaint, control is not repsonding to input from Ui. Control is unresponsive. Ordering control.; ordrng 1 W11544680 (control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Quantico, VA 22134

Tanner B.

Job Details: 11/28/2022

"Installed new trans and clucth , shifter and belt. recalibrated unit and tested in diag . Job complete"

We serviced a

IKEA DISHWASHER

Model IUD7070DS3

Near Sparks Glencoe, MD 21152

Brian R.

Job Details: 11/28/2022

cx complaint is dishes are never clean and soap is still on bottom of door. tested unit and unit fills and drains well. unit will fill and just sit. heater comes on when starting. sump clicks a few times and thats it unit will need sump n motor replaced. 38 motors in stock and scheduled cx per her request. scheduled cx for 12/12 and they asked to be on cancelation list and come sooner if we can.; ordrng 1 W11025157 (Sump and Motor) and 1 W10906424 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Alexandria, VA 22301

Lloyd B.

Job Details: 11/28/2022

"Cx complained of a noise and no water. Inspected the unit and found that the straps that hold the compressor down, were loose. Tightened the metal straps and there is no longer a vibrating metal noise. Removed filter and the water dispenses. Unit needs new filter housing. Service declined. Job complete; ordrng 1 WPW10238123 (filter head 121.46)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Henrico, VA 23231

Chris B.

Job Details: 11/28/2022

cx comp unit fc light will not light insp unit conf cx comp found 120v at light and light not lighting ordering light W11602886; ordrng 1 W11602886 (fc light)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Herndon, VA 20171

Richard B.

Job Details: 11/28/2022

"CX cimplant. Fridge gathering water , Prior diagnosis found unit needs drip tray due to warpage. Installed drip tray , Adjusted evap so tight and reassembled unit. Fridge is cooling and draining. Job completed, RB"

We serviced a

WHIRLPOOL MICROWAVE

Model IBMS1455DS01

Near Reston, VA 20191

Richard B.

Job Details: 11/28/2022

"CX complant. Microwav not heating , Prior diagnosis found unit needs control , Installed control and found unit also needs button holders In stock ,CX paid iin full , Sceduled , Microwave is heating Further wiork needeed , RB; ordrng 4 W11116990 (Button holder 19.17)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Charlottesville, VA 22902

Kyle A.

Job Details: 11/28/2022

Installed valve and tested unit and unit is now as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Charlottesville, VA 22901

Kyle A.

Job Details: 11/28/2022

Installed and tested gearcase and unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR206EPA01

Near Bethesda, MD 20816

Roberto I.

Job Details: 11/28/2022

"Replaced all led modules, all the lights turned on."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Newport News, VA 23608

Carl A.

Job Details: 11/28/2022

"cx complaint of temps beening too cold in rc.checked unit to find 13 in fc, and 34 in fc,found gap between cabinet and liner called techline spoke with Austin was advise that unit is no repairable and to have cx call whirlpool on issue"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Virginia Beach, VA 23452

Branden R.

Job Details: 11/28/2022

cx stated she canceled over the phone advised cx it must not have gone threw cx stated unit is running as designed just waiting for plummer . cx canceled at door

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR206EPA01

Near Bethesda, MD 20816

Roberto I.

Job Details: 11/28/2022

"Replaced all led modules, all the lights turned on."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Highspire, PA 17034

Sal R.

Job Details: 11/28/2022

"CX complaint is that the unti is not starting the oven. I found that all harnesses are securely connected. I found the igniter to be good. I am ordering 1 saftey valve (WP98014893), and 1 control board (W11126814). I ahve set a retun date for 12/6; ordrng 1 WP98014893 (safty valve 9 @ tribs) and 1 W11126814 (control board 22 @ tribs) and 1 LOOK (LOOK)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Pasadena, MD 21122

Alexander D.

Job Details: 11/28/2022

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Charlottesville, VA 22903

Kyle A.

Job Details: 11/28/2022

Wrong mount ordered. Ordering mount for return.; ordrng 1 W11553484 (Rack mount)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Stafford, VA 22554

Tanner B.

Job Details: 11/28/2022

installed new covers

We serviced a

JENN-AIR OVEN

Model JJW2730DS01

Near Oakton, VA 22124

Carl R.

Job Details: 11/28/2022

"Cx complaint is, F2 E1 - Wall Oven. Unit was turned off when I approached the unit, cx turned unit on and f2e1 appeared multiple times. Tried to access diagnostic mode, access to diagnostic was not granted. Unit will need to have console to start, and possible rediagnosed. ; ordrng 1 W11236888 (Console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Sterling, VA 20166

Christian C.

Job Details: 11/28/2022

Installed fill tube. Tested IM. IM filled.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Nokesville, VA 20181

Ezra M.

Job Details: 11/28/2022

"no cool. compressor noisy when starting, clicks off. replaced start device and run capacitor. unit started. running. pulling between .813 and .845 amps, temps dropping.; ordrng 1 WPW10350564 (capacitor em vs) and 1 WPW10197428 (start relay em vs), used 1 WPW10350564 (run capacitor), and 1 WPW10197428 (start relay) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS01

Near Fulton, MD 20759

Andrew H.

Job Details: 11/28/2022

Replaced extension and tested unit. Unit is now working properly.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Midlothian, VA 23112

John P.

Job Details: 11/28/2022

CX Complaint unit not working checked unit found l2 wire to control open ordering main harness ; ordrng 1 W11532661 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Stephenson, VA 22656

Danny R.

Job Details: 11/28/2022

found dryer timmer shafter broken off replaced with new timer works fine checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Manassas, VA 20112

Ezra M.

Job Details: 11/28/2022

"steve w/techline. sr#7735143214, found power supply board not outputting proper voltages, only getting 2.4 vdc out, should be 14.330.62; ordrng 1 W10830278 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Milford, DE 19963

Michael E.

Job Details: 11/28/2022

CX complaint: not agitating. Tested and verified complaint.n I found slider magnet had slid down and gearcase leaking oil. I quoted CX price to replace the gearcase and slider. CX decided not to repair at this time. CX paid 120.00 for service. Job is complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Denton, MD 21629

Emmanuel R.

Job Details: 11/28/2022

"Replaced water valve and tested unit, unit is now working properly."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Washington, DC 20024

Samuel R.

Job Details: 11/28/2022

cx complaint unit console is broken.inspected unit and found console to have failed and not operate correctly.part is covered in entitlements.replaced console and unit is now working properly.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Richmond, VA 23235

Joseph D.

Job Details: 11/28/2022

"replaced failed door seal, unit now heating, sealing properly. original door seal not adhered properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Virginia Beach, VA 23451

Branden R.

Job Details: 11/28/2022

"came out to replace parts on unit , disassembled and replaced UI , vent wax motor and gasket , uninstalled and replace heating element . tested unit and unit tested good reinstalled and unit is running as designed."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Washington, DC 20024

Samuel R.

Job Details: 11/28/2022

cx complaint unit console is broken.inspected unit and found console to have failed and not operate correctly.part is covered in entitlements.replaced console and unit is now working properly.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Alexandria, VA 22314

Christian C.

Job Details: 11/28/2022

Cx complaint unit only works in timed dry. Inspected unit no errors. Vent is clear. Unit is heating up. Tested moisture sensor harness reading open when dry and getting over 300kohms while moving moist cloth over strips. Moisture sensor tested good. Tested moisture sensor through diagnostics and value does not change when moving moist cloth over strips. Ordering control. Control 0 at upper marlboro and 1 at whirlpool.; ordrng 1 W11618917 (control)

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS01

Near Glenwood, MD 21738

Marc M.

Job Details: 11/28/2022

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Lanham, MD 20706

David J.

Job Details: 11/28/2022

Arrived to home 3 times between 9:30am to 11am. No answer at door any times. Had office call and they had no answer twice and left message 2 times. Waited until 11:10am and moved on. Cx will need to call and reschedule ; O-emld tckt

We serviced a

JENN-AIR RANGE

Model JGRP436HL01

Near Vienna, VA 22181

Carl R.

Job Details: 11/28/2022

"Cx complaint is, JennAir Range- Right middle burner not working. Removed all grates, pulled unit from the wall, and unplugged the unit. Removed 2 screws and all knobs. Removed oven door and pulled the assembly down to gain access to the switch harness. Installed new switch harness and reinstall all parts. Unit working properly."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Oak Hill, VA 20171

Richard B.

Job Details: 11/28/2022

CX canceled with office . will rescedule rb; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lewes, DE 19958

Michael E.

Job Details: 11/28/2022

Replaced sump assembly as per previous diagnosis. Tested unit ajnd it is now working properly. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Chevy Chase, MD 20815

Roberto I.

Job Details: 11/28/2022

"Replaced icemaker, it cycled immediately. Unit good to go"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Great Falls, VA 22066

Christian C.

Job Details: 11/28/2022

Cx complaint there would be water on top of the freezer door and IM is not working. Inspected unit no water on FC door. All gaskets sealing good. Cx said has not been water for a few days now and IM is now working. Advised cx to watch IM if it leaks from there. Unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Chevy Chase, MD 20815

Roberto I.

Job Details: 11/28/2022

"Replaced icemaker, it cycled immediately. Unit good to go"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Chesapeake Beach, MD 20732

Shawn D.

Job Details: 11/28/2022

cx complaint top of tub is rusting and dispenser hold water. inspected unit and confimred both complaints tub does look to be rusting so removed top and tub ring and tub is rusting and valve seems to be seeping. unit needss valve assem ad spin basket both parts are in stock checkeed rt for friday and looks goood to reschedule for me on friday basket is bigger item but will fit in my van with no issues; ordrng 1 W11513243 (basket) and 1 W11400157 (disepsner assem) and 1 look (look)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Newport News, VA 23602

Lucas R.

Job Details: 11/28/2022

"replaced compressor and drier, pressurized 140 psi nitrogen, found leak at evaporator, replaced evap, vacuuumed and charged, verrified low pressure at 5 psi, advised to monitor, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Sterling, VA 20165

Christian C.

Job Details: 11/28/2022

"Installed IM, ice bin, right RC gasket, and FC gasket. Heated up gaskets to seal."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near McLean, VA 22101

Jason A.

Job Details: 11/28/2022

\'WTW4816FW2 Update MS. CX complaint WASHER noisey duing start of spin. No error codes. Did a manual slow spin agitate 3X & fast spin agitate. Checked motor & agitator. No oil leaks. CX states noise is like plastic. Ran quick wash. No odd noises heard. Parts in stock > JJ; ordrng 1 W11481722 (actuator) and 1 W10721967 (splutch)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Woodbine, MD 21797

Marc M.

Job Details: 11/28/2022

cx complaint unit not illuminating leds. inspected and found unit applicable to Special Project #: S84638 W11606409. replaced leds with pre id parts and tested unit. unit now checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Stephens City, VA 22655

Danny R.

Job Details: 11/28/2022

broken wires on bottom of freezer door cx will replace unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Chantilly, VA 20152

Daniel J.

Job Details: 11/28/2022

unit giving error code for user interface replaced control and inspected ui corrosion building up on back side of contorl ordering ui panel and seal ui showing sp order; ordrng 1 W11460908 (control panel) and 1 W11412696 (seal) and 1 W11460962 (user interface)

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