We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Charles Town, West Virginia 25414
Ricky E.
Job Details:
11/28/2022
"the unit has filter issues, the filter is over 6 mounths old. the customer is replacing the filter..W11162042"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexandria, Virginia 22306
Lloyd B.
Job Details:
11/28/2022
"Cx complained the unit did not clean their clothes. Inspected the unit and found in diagnostics, no hot water entered the tub. The valve at the house was off. Turned it on and tested and it performed each step in diagnostics."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond, Virginia 23234
Chris B.
Job Details:
11/28/2022
replaced ordered parts tesetd unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/28/2022
"came out to replace ice maker , replaced and tested unit , unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Washington, District of Columbia 20003
Samuel R.
Job Details:
11/28/2022
replaced bellow and tested unit.now working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadway, Virginia 22815
Danny R.
Job Details:
11/28/2022
i found shifter out ofplace reseated arm and now checksok also told cx about how much softner to use and to load the unit right was getting out of balance code. unit checksok now passed diag
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Timberville, Virginia 22853
Danny R.
Job Details:
11/28/2022
"found wire loose and timer reinstalled harness so power goes to sensored dry , now works ok ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Dumfries, Virginia 22026
Tanner B.
Job Details:
11/28/2022
"inst6alled new compressor , refilled w/ 1.91oz r600a.. allow 24hrs too cool. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterfield, Virginia 23838
John P.
Job Details:
11/28/2022
CX Complaint unit not cooling in fresh food compartment and also not cooling well in freezer compartment checked unit found evaporator covered in ice upon removing ice found brown wire not seated in connector causing unit to not defrost seated wire removed ice tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Front Royal, Virginia 22630
Ezra M.
Job Details:
11/28/2022
"no answer at door. called office, spoke with CV, duplicate ticket, should not have been scheduled."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/28/2022
"found unit on control lock, cleared drain line, reset calibrated, unit now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details:
11/28/2022
i was able to access unit and defrost FC evap and replace the FC evap harness as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Spring Grove, Pennsylvania 17362
Drew B.
Job Details:
11/28/2022
cx complaint that unit is not going through cycle as should be has to run drain and spin. i foudn the unit to have clogged dirt in the cold valve. and will need cleaned out did so and now checks good
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/28/2022
replaced parts and now checks good
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Germantown, Maryland 20876
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit made noise. Inspected the unit and found a noisy drain pump. Removed the pump and reinstalled and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/28/2022
"replaced tub suspension cam and gearcase, unit no longer leaking"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Cx complaint there would be water on top of the freezer door and IM is not working. Inspected unit no water on FC door. All gaskets sealing good. Cx said has not been water for a few days now and IM is now working. Advised cx to watch IM if it leaks from there. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond, Virginia 23235
Joseph D.
Job Details:
11/28/2022
"replaced failed door seal, unit now heating, sealing properly. original door seal not adhered properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Fulton, Maryland 20759
Andrew H.
Job Details:
11/28/2022
Replaced extension and tested unit. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of temps beening too cold in rc.checked unit to find 13 in fc, and 34 in fc,found gap between cabinet and liner called techline spoke with Austin was advise that unit is no repairable and to have cx call whirlpool on issue"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Quantico, Virginia 22134
Tanner B.
Job Details:
11/28/2022
"Installed new trans and clucth , shifter and belt. recalibrated unit and tested in diag . Job complete"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Advised cx of cost of diag and they will call whirlpool to see if they can get it covered. If cx calls back order W10877180-knob.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Falls Church, Virginia 22042
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Pulled unit from underneath counter top and removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks and no leaks found. Unit working properly."
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near McLean, Virginia 22102
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Freezer door not closing tight, defrosting on the top of freezer, water drop. Opened Fc door and seen frost and ice buildup on the freezer side. Removed ice and frost build up on door and ceiling. Used a bright light to see any gaps from the door gasket. Light was noticed from a gap between the gasket and fram of the freezer. Called tech support to document findings. No fram damage or warping of fram found. Used heat to fluff out door gaskets on Fc and Rc gaskets. Left instructions to not open doo9rs for 30 to 40 min. Unit working properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Cx complaint soap keeps pouring in and softener always look full. Inspected unit no errors. Advised cx how the dispenser works. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB
Near Randallstown, Maryland 21133
Keith H.
Job Details:
11/28/2022
cx cancelled upon arrival
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Middle River, Maryland 21220
Neil H.
Job Details:
11/28/2022
replaced the control and console unit tested good 110 collected
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Richmond, Virginia 23230
Jonathon C.
Job Details:
11/28/2022
"cx complaint, F1E0 when trying to bake. tested unit, verified complaint. F1E0 is a board error, tech sheet called for a powercycle to reset board. cycled breaker for 30 seconds, unit now working as designed. if return visit is needed for the same issue, order main board W11100515"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH02
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not draining and freezing water in fc compartment. Did confirm and found ptrap had a plug of mold in it. Removed blockage and washed out ptrap with soapy water. Removed ice and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Portsmouth, Virginia 23703
Anthony D.
Job Details:
11/28/2022
cx complaint of unit not drying dishes checked unit no error codes present ran test cycle had error sode f6e2 inlet water(fill valve electrical problem) called techline spoke with bruce was advised everything is checking good and to turn up rinse aid dispenser setting from 2 to 4 and if issue still persists to have customer start cycle before techs arrival so tech can check heating element durnig normal cycle and temp of water as of now unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Henrico, Virginia 23231
Chris B.
Job Details:
11/28/2022
cx comp water accumulates on lid of washer insp unit conf cx comp found when hot valve is on unit steams up lid no water leaking on floor or with unit explained to cx steam is very normal on glass lid unit working as desighned
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit did not heat. Installed new thermostat and tested and it now heats to 350 degrees. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Midlothian, Virginia 23113
Joseph D.
Job Details:
11/28/2022
" found unit with squeeling slider, replaced squeeling slider and unit no longer squeeling."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Richmond, Virginia 23226
Joseph D.
Job Details:
11/28/2022
"cx complaint of mold/mildew on seperator gasket. removed gsket and cleaned, quoted cx for new seperator, cx declined new part. unit now working properly."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Tysons, Virginia 22102
Jason A.
Job Details:
11/28/2022
Knocked on door unit 712 & new tenant. Maintenance states walk thru completed & unit was accepted
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Richmond, Virginia 23221
Joseph D.
Job Details:
11/28/2022
"cx compaint that burners are flashing confirmed complaint, working as designed. cx instruct, cx complaint that knobs are difficult to read, due to recession on control panel. unit operating properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained of a door open alarm and no ui display. Installed new harness and Ui and the ui now works and there is no door open alarm. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, Virginia 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Sandy Hook, Virginia 23153
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Springs, Virginia 23075
Chris B.
Job Details:
11/28/2022
replaced IM tested unit working as desighned
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Woodstock, Maryland 21163
Robert L.
Job Details:
11/28/2022
"on arrival, checked framing , found left rail front screw was 1/4' away from rail and right side was 1/2', left rail had 2 screw holes for adjustments, lowered left side and now panel aligns perfectly, level with 1' gap to oven door, tried raising but right side dint have 2nd hole for height adjustment, left with 1' gap, drawer closed and locked in place, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Gambrills, Maryland 21054
Eric W.
Job Details:
11/28/2022
cx complaint was popping or cracking noise - refrigerator found water line tapping on unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/28/2022
Replaced tub seal.. unit tested ok.. no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, Virginia 23661
Anthony D.
Job Details:
11/28/2022
replaced gearcase motor washplate slputch belt calibrated tested unit is working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hyattsville, Maryland 20783
David J.
Job Details:
11/28/2022
"Cx complaint unit makes loud clicking noise. After previous tech visit he found unit needed gear case and and agitator. Replaced parts as stated by previous tech. Ran diag cycle and completed with no noise, checked for errors and had none. Re calibrated unit. Cx was with me during while repair and no longer hears noise. Unit is now working as intended. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cockeysville, Maryland 21030
Brian R.
Job Details:
11/28/2022
came out to replace parts. doorshipped to cx and good. wrong harness in bag. new door came with UI tapped to it. sent ordered UI back. tested and went over unit. un it now checks. cx will keep a eye on unit and see how it does and will call back if needed.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/28/2022
"Replaced cntrl elec. reset power, compressor is on. frost pattern cks ok"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Sandston, Virginia 23150
Chris B.
Job Details:
11/28/2022
cx comp unit will state f4e4 when in popcorn mode insp unit conf cx comp replaced control tested unit did cook bag of popcorn unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21701
Ricardo S.
Job Details:
11/28/2022
"Replaced paerts. reset power, damper control worknig ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near North Potomac, Maryland 20878
Julian H.
Job Details:
11/28/2022
replaced parts can set temperature down now working fine MUST WAIT 24 HRS FOR UNIT TO COOL DOWN
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Silver Spring, Maryland 20910
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit keeps saying to close door when trying to operate.Inspected unit, confirmed complaint, Found interlock switch stuck open, as well as damage to the reciever catch on the bottom switch. replaced Interlock switch with PRe Id Interlock kit and tested unit, unit now working as intended. CX paid in full."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, Virginia 23030
Chris B.
Job Details:
11/28/2022
cx comp unit will not spin close out insp unit could not duplicate cx comp found cx was unit non he detergent and not using bulky cycle when washing towels advised cx of use and care tested unit working as desighned no errors stored at this time
We serviced a
MAYTAG WASHER
Model Mvw7230hw0
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/28/2022
"Cx complains about a noise at the end of the cycle, isnpected unit, the nosie comes from underneath, cks unit, the rotor screw is on the floor so the noise comes from the rotor.. unit tested several times and washer machine workling ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Millersville, Maryland 21108
Alexander D.
Job Details:
11/28/2022
"cx complaint unit wasnt starting but is working now. shortly after starting unit, it would beep and flash clean light. cx said her son looked at it and pulled it out and did something to get it to work but not sure what and he said there was no errors. cx said unit has been working ever sine. inspected unit, no errors. test cycle ran correctly. cannout recreate isssue at this time, everything checks good. advised cx to monitor and call back if issue happens again. if cx calls back, preid control(W11572094)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Reisterstown, Maryland 21136
Keith H.
Job Details:
11/28/2022
repalced heater per servcie bullentin
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Lanham, Maryland 20706
David J.
Job Details:
11/28/2022
CX complaint unit makes a rumbling noise when microwaving. Inspected unit and placed wet rag inside of microwave and tested unit and heard a small rumble on the spin motor. Remove glass and found a bunch of dried up food in the area where wheelspin for plate. Cleaned all old food from microwave and tested unit again. Unit no longer makes rumbling noise and heats as designed. Unit is now working as intended. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Owings Mills, Maryland 21117
Keith H.
Job Details:
11/28/2022
installed clutch and shifter
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM03
Near Owings Mills, Maryland 21117
Keith H.
Job Details:
11/28/2022
repalced ice bin. icemaker and fan already working didnt see a need to replace..found no icemaekr errors
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Joppatowne, Maryland 21085
Neil H.
Job Details:
11/28/2022
replaced the motor and blower unit checked good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Severna Park, Maryland 21146
Alexander D.
Job Details:
11/28/2022
"cx complaint RH door gasket tearing. inspected unit and verified complaint. left side looks good. replaced rh door gasket, fluffed gasket with heat gun. tested unit. unit is now working properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Owings Mills, Maryland 21117
Keith H.
Job Details:
11/28/2022
cx complaint is no lights inspected unit and repalced all LEDs with updated LEDs unit is working
We serviced a
JENNAIR COOKTOP
Model JGD8130ADS
Near Severn, Maryland 21144
Alexander D.
Job Details:
11/28/2022
cx complaint rear burners not igniting. inspected unit and verfied complaint. LR burner has no spark. RR burner has spark and is igniting but noticed everyonce in awhile it misses a spark. switched cartridges and issue stayed with the cartridge. found crack in ignitor wire insulation where its touching the burner tube. covered bare spot with electrical tape and tested. burner now sparking and igniting everytime. wrapped rear ignitor wire in other cartridge where it could touch ground also. tested and all ignitors sparking and igniting immediately everytime now. unit is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WTW8900BC0
Near Bowie, Maryland 20720
David J.
Job Details:
11/28/2022
Cx cancelled appt needs vent cleaned professionally. He thought we cleaned vents
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near West Friendship, Maryland 21794
Marc M.
Job Details:
11/28/2022
"cx complaint unit has never dispensed detergent from the load and go assembly. inspected unit and found load and go container visibly full. checked ui and found it to show the 'dispenser level 100%' full, and cycle does appear to be selected. checked and found unit set to 8x concentration. checked and found detergent pump activates during testing. was able to confrim pump opperation multiple times. unit appears to be opperating at this time."
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Pikesville, Maryland 21208
Keith H.
Job Details:
11/28/2022
first cx has extended warranty but that info not given. cx complaint is doors not coming clean. insepcted unit i didnt see any oxidation or rust..its more jus discoloration. cx would like new panels but JA has to make determination because panels arent available for order
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS1
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
11/28/2022
replaced adjuster on lh side & working
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tracys Landing, Maryland 20779
Shawn D.
Job Details:
11/28/2022
cx complaint pantry temp is all over the place said meat went bad to fast had list of temps since she got a new thermometer and a noise humming she said it makes. inspected unit and fridge is at 37 set to 35 freezer 1 set to 0 pantry temps 36 then checked cx chart and pantry temps seeem ok. i opened alll doors till unt started running and let i run for 20 minutes and unit sounds good at this time no noisse. i asked cx to record noise if it comes back. unit is working at this time
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/28/2022
"Replaced par ordered by prev tech. Ran a test cycle, the unit worked and spinned as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/28/2022
"Replaced elements, unit tested and burners working ok"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ00
Near Accokeek, Maryland 20607
Robert A.
Job Details:
11/28/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed. There was an extra magnatron sent to the cx and I did not use the transformer. The
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Myrtle Beach, South Carolina 29588
Jason T.
Job Details:
11/28/2022
"Installed compresssor kit, found low side dropping from 5 psi to -20 psi, pics on SD. Called tech line and spoke with Scott to document REF # 7735147418, after sealed system leak test, found the pressures dopping over a period of 15 minutes, unit is non-repairable, cabinet leak. Cx will be contacted in reference to the unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near La Plata, Maryland 20646
Robert A.
Job Details:
11/28/2022
I installed the control board and tested the unit for the cx. The unit is working as designed.
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Washington, District of Columbia 20016
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit leakingInspected unit, confirmed CX complaint, visually confirmed water damage, warped floorboards,mold, and mildue. Ran unit for VERY briefly and confirmed unit leaking out of supply line,Diverter Gasket on Sump, and water softener tank/gasket. Quoted CX for Repair, CX stated they want to replace unit, i left them a quote for repair, charged CX $95.40 for service Fee. Advised CX to NOT use unit until either repaired or replaced."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AW0
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/28/2022
left front burner on high no matter the setting on switch replaced switch now able to set to low and high
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Fort Meade, Maryland 20755
Eric W.
Job Details:
11/28/2022
took at look at the unit found rotor rubbing on the pan under the washer
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Odenton, Maryland 21113
Eric W.
Job Details:
11/28/2022
installed new sump and heater and tested no leaks and unit working
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/28/2022
"Replaced icemaker, it cycled immediately. Unit good to go"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Washington, District of Columbia 20024
Samuel R.
Job Details:
11/28/2022
cx complaint unit console is broken.inspected unit and found console to have failed and not operate correctly.part is covered in entitlements.replaced console and unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206EPA01
Near Bethesda, Maryland 20816
Roberto I.
Job Details:
11/28/2022
"Replaced all led modules, all the lights turned on."
We serviced a
WHIRLPOOL REFRIDGERATOR
Model WRS325SDHW00
Near Laurel, Delaware 19956
Michael E.
Job Details:
11/28/2022
"CX complaint: sometimes no ice, sometimes too much ice. From CX description, they may have pushed arm down when it was in cycle which seems to have damaged the gears that run the arm. IM may have been getting stuck in cycle before arm gears became a problem. If this problem returns, it may be a control problem. Unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Washington, District of Columbia 20001
Mitchell H.
Job Details:
11/28/2022
cx complaint right side back of microwave is damaged. replaced luter shell and had to bend back actual base of unit to fit new shell properly. unit is now good to go. job completed.
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS0
Near Manakin-Sabot, Virginia 23103
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional and working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Joppatowne, Maryland 21085
Neil H.
Job Details:
11/28/2022
cx complaint unit i/m not making ice cx had replaced the filter and replaced the bin and i cycled the i/m unit checked good and filled properly.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
11/28/2022
"replaced socket and bulb, tested, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Virginia Beach, Virginia 23455
Anthony D.
Job Details:
11/28/2022
replaced gasket and temp sensor tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Kingsville, Maryland 21087
Brian R.
Job Details:
11/28/2022
"came out and replaced console ordered and ran DLMS cycle then a auto test. went over unit and loading. unit checks, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Glen Allen, Virginia 23059
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bear, Delaware 19701
Andrew W.
Job Details:
11/28/2022
Cx complaint is unit flashing a code. inspected and verified complaint. Unit was flashing an F0E9 off balance pause code. cx was trying to was rugs and door mats. informed cx that could not be washed in the unit. tested and ran a diag cycle on the unit and the unit completed the test with no issues. no error codes present. unit is working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bear, Delaware 19701
Andrew W.
Job Details:
11/28/2022
Cx complaint is banging noise coming from unit. tested and verified complaint. checked unit for error codes and none were present. tested unit and found drain and water lines are hitting the back of the unit during spin. unit completed test with no issues. unit is working as designed. job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ00
Near Richmond, Virginia 23225
Joseph D.
Job Details:
11/28/2022
"cx complaint unit with feroen drain line, confirmed complaint found clogged drain, cleared with steam and vacuum, removed blockage from drain line, unit working properly."
We serviced a
KITCHENAID DRYER
Model KEYS750GQ0
Near Providence Forge, Virginia 23140
Chris B.
Job Details:
11/28/2022
cx comp unit will run but drum will not spin insp unit conf cx comp found broken belt replacedbelt tested unit working as desighned collected 120 sc 110 labor 15 ship and 7.80 part and .47 tax total collected 253.27
We serviced a
JENNAIR REFRIGERATOR
Model JSC23C9EEM00
Near Baltimore, Maryland 21209
Keith H.
Job Details:
11/28/2022
installed control unit should be working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chester, Virginia 23831
John P.
Job Details:
11/28/2022
CX complaint door not staying closed checked unit founded improperly molded replaced the door tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Potomac, Maryland 20854
Andrew H.
Job Details:
11/28/2022
Cx complaint is the unit is not cooling. I found the rc evap frozen over. I removed cover and found green dye coming from the Evap at the copper to aluminum connections. Compressor is in working condition as well as 3 way valve. I replaced the drier and Rc Evap. I pulled the unit into a 30 vac and fill d to 6.00 oz. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Newark, Delaware 19702
Andrew W.
Job Details:
11/28/2022
Cx complaint is adjuster wheels are broken and silverware rack is not staying. inspected and verified complaint. replaced parts from pre id and unit is now working as deisgned. informed cx on mounting the rack to the door and they said they didn't like that way and liked having it inside the rack. could be what caused it to break and keep falling. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Richmond, Virginia 23233
Jerod R.
Job Details:
11/28/2022
replaced ordered part unit is now fully functional and working as designed
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS10
Near Washington, District of Columbia 20009
Mitchell H.
Job Details:
11/28/2022
installed fuse and tested unit is now good to go.
We serviced a
WHIRLPOOL WASHER
Model GHW9250MW0
Near Annapolis, Maryland 21401
Alexander D.
Job Details:
11/28/2022
"cx complaint start button intermittently not working, will work for 2-3 cycles then she has to run a toothpick around the edge of the start button to realign it and get it to work. went over oow pricing and cx declined service. doesnt want to spend that much on a button and she has a trick to get it to work anyway. no service provided, no money collected"