We serviced a
WHIRLPOOL ICE MAKER
Model KSSC48QTS03
Near Brookeville, MD 20833
Robert L.
Job Details:
11/28/2022
"cx complaint 2 weeks after repair icemaker stopped working, cx had to go out of town for 2 months, found emitter /receiver working correctly, icemaker harvested on its own then valve just buzzed, good pressure at dispenser, found frozen fill tube, thawed out and water passed, gave quote for valve if passing water $426, collected $120 visa............. please give cx 60 days for service fee in this instance; ordrng 1 WPW10159842 (valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hyattsville, MD 20783
David J.
Job Details:
11/28/2022
"Cx complaint unit makes loud clicking noise. After previous tech visit he found unit needed gear case and and agitator. Replaced parts as stated by previous tech. Ran diag cycle and completed with no noise, checked for errors and had none. Re calibrated unit. Cx was with me during while repair and no longer hears noise. Unit is now working as intended. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Townsend, DE 19734
Frederick R.
Job Details:
11/28/2022
"Cx complaint is WM will not change cycles. Inspected/tested and found lid lock not locking. Replaced from pre-id. During testing heard grinding noise. Looked under unit and found gearcase oil all under bottom of unit. Unit needs gearcase, capacitor, splutch, belt, motor and returning with pre-id actuator. This will be a 2 ct gearcase job. Cannot reschedule due to part availability; ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (capacitor) and 1 WPW10427633 (pulley shield) and 1 W10721967 (splutch) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Virginia Beach, VA 23454
Lucas R.
Job Details:
11/28/2022
upon arrival found open power cord - repaired cord - unit powered on but unable to fully test unit in electrical room
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamsburg, VA 23185
Carl A.
Job Details:
11/28/2022
"cx complaint of unit not working,checkedu nit to find the following error codes F7E6,F9E1,unable to get unit to repsone at all ohmed out componts and appears the board recviing power but not puting it out ordering parts needed for repairs; ordrng 1 W11170319 (Electronic Control Board) and 1 W10903238 (HARNSWIRE) and 1 W10890624 (Drive Motor) and 1 W10913953 (actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replaced UI , vent wax motor and gasket , uninstalled and replace heating element . tested unit and unit tested good reinstalled and unit is running as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashland, VA 23005
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit removed and replaced the control tested unit now functions normally
We serviced a
JENNAIR REFRIGERATOR
Model JSC23C9EEM00
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
installed control unit should be working
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hyattsville, MD 20783
David J.
Job Details:
11/28/2022
"Cx complaint unit makes loud clicking noise. After previous tech visit he found unit needed gear case and and agitator. Replaced parts as stated by previous tech. Ran diag cycle and completed with no noise, checked for errors and had none. Re calibrated unit. Cx was with me during while repair and no longer hears noise. Unit is now working as intended. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fredericksburg, VA 22406
Robert W.
Job Details:
11/28/2022
CX Complaint is the unit wont wash. Inspected unit and found unit is making noise error code F7E3 checked actuator and its good found splutch making noise. cheked and found a little wear on teeth ordering splutch.; ordrng 1 W10721967 (Splutch)
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HWH00
Near Brookeville, MD 20833
Robert L.
Job Details:
11/28/2022
"installed icemaker per previous, t57 passed 01, found lights had dimmed since last vissit, found faulty FC LED, replaced LED from truck stock, part and labor covered under s-191AQ, tested all ops ok, reordering for truck stock; ordrng 1 W11601310 (LED 3 dot RL VS), used 1 W11601310 (LED 3 dot RL VS) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Newport News, VA 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of unit maknig nosie,checkedu nit to find rollers and ilder roller failing replaced all parts needed for repairs tested unit works as designed; ordrng 1 279640 (pulley,idler CA / VS), used 1 279640 (pulley,idler CA / VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Virginia Beach, VA 23464
Lucas R.
Job Details:
11/28/2022
"replaced compressor, evap and drier, purged with nitrogen, vacuumed for 20 min, charged, pressures at 3 and 125, advised cx to monitor, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Abbottstown, PA 17301
Sal R.
Job Details:
11/28/2022
CX complaint is that the console will not allow you to select diffrent cycles. I am orderign 1 console control (\'W11460908). I have set a retutn date for 12/.7; ordrng 1 W11460908 (UI control console 18 @ tribs)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bowie, MD 20715
Shawn D.
Job Details:
11/28/2022
cx complaint same issue cothes getting stuck under agitator gap is to big only on 1 side. inspected unit and confirmed gap is biger on left side all my fingers slip uner agitator. grabbed new agitatior and new one is worse my hole hand slips under now on one side. reinstalled old agitator to find it now sits even in tub and my fingers do not slip under. cx agreed its now fine. informed cx if happens again to call whirlpool to make sure they cover repair
We serviced a
KITCHENAID DRYER
Model KEYS750GQ0
Near Providence Forge, VA 23140
Chris B.
Job Details:
11/28/2022
cx comp unit will run but drum will not spin insp unit conf cx comp found broken belt replacedbelt tested unit working as desighned collected 120 sc 110 labor 15 ship and 7.80 part and .47 tax total collected 253.27
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, VA 23661
Anthony D.
Job Details:
11/28/2022
replaced gearcase motor washplate slputch belt calibrated tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chester, VA 23831
John P.
Job Details:
11/28/2022
CX complaint door not staying closed checked unit founded improperly molded replaced the door tested working as designed
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Easton, MD 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs unit stopped making ice, confirmed complaint. I found the recirculation pump is getting volatge but not activating. The pre-id recirc pump is defective and looks like it been used. Reorder pump. Customer paid in full.; ordrng 1 w11542867 (recirc-pump)"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near La Plata, MD 20646
Robert A.
Job Details:
11/28/2022
Cx complaint that the unit turns off and resets the clock by itself. I inspected the unit to confirm the complaint. I found the f6e0 error code stored multiple times. I ran component activations and they worked fine. The unit will need a new control panel and control boards to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11428578 (control panel) and 1 W11261165 (control board) and 1 W11261164 (control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Crofton, MD 21114
Shawn D.
Job Details:
11/28/2022
"cx complaint unit not making ice. inspected uni and conifmred no ice, found ehater bad on ice maker. grabbed ice maker from v/s and tested and cycled plus filled with water.; ordrng 1 W10884390 (ice maker SD V/S 88.93), used 1 W10884390 (ice maker SD V/S) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Washington, DC 20015
Dustin F.
Job Details:
11/28/2022
"Could not locate residence via google maps, google earth, OR my GPS. Tried contacting CX directly but got a voicemailbox. Contacted office and spoke to Jordyn, she could not locate the building either. She also tried calling CX and got no response. she left a message to reschedule."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Highspire, PA 17034
Sal R.
Job Details:
11/28/2022
"CX complaint is that the unti is not starting the oven. I found that all harnesses are securely connected. I found the igniter to be good. I am ordering 1 saftey valve (WP98014893), and 1 control board (W11126814). I ahve set a retun date for 12/6; ordrng 1 WP98014893 (safty valve 9 @ tribs) and 1 W11126814 (control board 22 @ tribs) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Williamsburg, VA 23185
Carl A.
Job Details:
11/28/2022
replaced element tested unit wotks as designed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Chesapeake, VA 23323
Zachery R.
Job Details:
11/28/2022
"replaced all parts, tested, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Falls Church, VA 22043
Jason A.
Job Details:
11/28/2022
CX complaint DW adjusters broken & was told by Whirlpool parts&labor are covered under Scode. Adj not covered. Called office. Some parts previous tech removed not on unit & we are covering. Called Renner & MA > JJ; ordrng 2 WPW10195840 (positioner 6)s and 2 WPW10250160 (clip 3)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
Replaced tub seal.. unit tested ok.. no leaks
We serviced a
JENNAIR REFRIGERATOR
Model JSC23C9EEM00
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
installed control unit should be working
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hampton, VA 23666
Anthony D.
Job Details:
11/28/2022
cx complaint of noise during spin cycle checked unit to find no error codes ran test cycle could not hear noise ran unit in high spin through component activation noise occured stopped spin checked slider and rotor they checked good checked suspension noticed suspension was a little weak allowing tub to move during spin causing noise ordering suspension to complete repair; ordrng 1 W11400156 (suspension)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/28/2022
replaced part andf tested unit.upon testing unit thwe control failed will need a control W11565024 7 tribles; ordrng 1 W11565024 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Manassas, VA 20112
Ezra M.
Job Details:
11/28/2022
"steve w/techline. sr#7735143214, found power supply board not outputting proper voltages, only getting 2.4 vdc out, should be 14.330.62; ordrng 1 W10830278 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Saint Leonard, MD 20685
Robert A.
Job Details:
11/28/2022
"Cx complaint that the center front burner does not light. I inspected the unit to confirm the complaint. I found that the other burners work fine but the front center burner take a few seconds to light and sometimes does not light at all. The ignite is flashing but is not making contact with the burner head. I removed the burner head and cleaned off the area around and near the ignitor. The burner began to ignite better, however the center front burner head still needs to be replaced. I'm ordering the part for the return visit.; ordrng 1 W11344742 (center front burner head)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Fairfax, VA 22030
Justin S.
Job Details:
11/28/2022
one of the door switches has fallen into the unit. the unit needs the door switches; ordrng 1 W11552018 (control) and 1 W11252186 (upper) and 1 W11252187 (switch) and 1 W10422269 (filter)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leesburg, VA 20175
Ricky E.
Job Details:
11/28/2022
"replaced element assy, unit cks ok.."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Alexandria, VA 22314
Christian C.
Job Details:
11/28/2022
Cx complaint unit only works in timed dry. Inspected unit no errors. Vent is clear. Unit is heating up. Tested moisture sensor harness reading open when dry and getting over 300kohms while moving moist cloth over strips. Moisture sensor tested good. Tested moisture sensor through diagnostics and value does not change when moving moist cloth over strips. Ordering control. Control 0 at upper marlboro and 1 at whirlpool.; ordrng 1 W11618917 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Newark, DE 19702
Frederick R.
Job Details:
11/28/2022
"Arrived at CX hiouse and she informed me that the unit has been working perfectly since two days after my last visit. On my last visit conser , fan and vent were all glogged with dog hair and I celaned them all off. Took temps with a digital thermocoupler and got -5 in fc and 35 in RC. CX did not want to proceed. Returning compressor and condenser to WH. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ00
Near Richmond, VA 23225
Joseph D.
Job Details:
11/28/2022
"cx complaint unit with feroen drain line, confirmed complaint found clogged drain, cleared with steam and vacuum, removed blockage from drain line, unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Gambrills, MD 21054
Eric W.
Job Details:
11/28/2022
cx complaint was popping or cracking noise - refrigerator found water line tapping on unit
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Bryans Road, MD 20616
Robert A.
Job Details:
11/28/2022
"Cx complaint that the unit is shaking violently and it is leaking from the front. I inspected the unit to confirm the complaint. I found an error code: f8e3. I cleared the code and ran a service cycle. All components passed with no issues. I checked the bellow gasket and found a tear on the left side. The bellow will need to be replaced. The banging probably came from an unbalanced load, I showed the cx the 'use and care guide' in the troubleshooting area about vibrations and unbalanced loads. I'm ordering the part for the return visit.; ordrng 1 W11106747 (bellow gasket) and 1 W11218344 (door spring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Potomac, MD 20854
Andrew H.
Job Details:
11/28/2022
Cx complaint is the unit is not cooling. I found the rc evap frozen over. I removed cover and found green dye coming from the Evap at the copper to aluminum connections. Compressor is in working condition as well as 3 way valve. I replaced the drier and Rc Evap. I pulled the unit into a 30 vac and fill d to 6.00 oz. unit is now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near York, PA 17402
Sal R.
Job Details:
11/28/2022
"Per the poreviouse tech, I was able to access steamed out the icebuild up to replace the RC evap fan motor . Unit is opperating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Henrico, VA 23231
Chris B.
Job Details:
11/28/2022
cx comp water accumulates on lid of washer insp unit conf cx comp found when hot valve is on unit steams up lid no water leaking on floor or with unit explained to cx steam is very normal on glass lid unit working as desighned
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Bealeton, VA 22712
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint upper rack assembley 'disintegrating', bits of broken plastic flushed through whole assembley including wash arms, wash motor, drain pump reducing units overall ability to clean. Ordering upper rack adjuster assembley and rails as well as components affected by the breakdown of the plastic, will use pre-id'd sump on return.; ordrng 1 WPW10327455 (spray arm upper) and 1 WPW10605345 (arm-spray) and 2 WPW10609578 (adjuster)s and 2 WPW10251047 (cover)s and 2 WPW10627763 (adjuster)s and 2 WPW10609586 (support)s and 2 WPW10567728 (track)s and 2 WP9741232 (screw)s and 1 W10803178 (arm-spray) and 1 WPW10348269 (drain pump)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland, MD 20777
Robert L.
Job Details:
11/28/2022
"since last visit cx had new issue with lid lock, found f5e1,f5e2,f5e1 stored, replaced console per previous, replaced lid lock from truck stock, recalibrated and tested all ops ok, reordering for truck stock; ordrng 1 W10810403 (lid lock assy RL VS), used 1 W10810403 (lid lock RL VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Fairfax, VA 22033
Richard B.
Job Details:
11/28/2022
"CX complant, No ice. Prior diagnosis found unit needs ice maker after valve iinstall . Installed ice maker and cycled power to unit, Ice maker roated and did a self fill. Advised CX to throw ice away. CX requested ice maker left in off position , Job completed, RB"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Hanover, PA 17331
Drew B.
Job Details:
11/28/2022
"cx complaint that unit is turned on the gas the unit filled gas through the internal oven right away with the oven even unplugged, will need the following parts asap if possible cx leaves for travel work, tried to call saftey at 520 but was 1 hour hold... per the automated voicemail; ordrng 1 W10861656 (gas regulkator) and 1 WPW10324262 (igntor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Nottingham, MD 21236
Neil H.
Job Details:
11/28/2022
cx complaint the water left on top and sides of tub explained that with the plastic tubs water being around will happen because the plastic can't dry as well at stainless tub but heater good unit checked good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/28/2022
upon arrival cx stated they rescheduled. left ty card with cx.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Crownsville, MD 21032
Eric W.
Job Details:
11/28/2022
cx complaint is machine is making a squeaking noise when on (not the entire time but at the start) and not . . when picking the unit we found alot of oil under the unit gear case is ban and leaking oil all over unit willl need parts; ordrng 1 W11032711 (washer) and 1 W11393685 (gearcase) and 1 W11195971 (washer stator) and 1 W10734521 (clutch) and 1 W10754448 (washer clutch) and 1 W11260238 (rotor)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Woodstock, MD 21163
Robert L.
Job Details:
11/28/2022
"on arrival, checked framing , found left rail front screw was 1/4' away from rail and right side was 1/2', left rail had 2 screw holes for adjustments, lowered left side and now panel aligns perfectly, level with 1' gap to oven door, tried raising but right side dint have 2nd hole for height adjustment, left with 1' gap, drawer closed and locked in place, tested all ops ok"
We serviced a
KITCHENAID DRYER
Model KEYS750GQ0
Near Providence Forge, VA 23140
Chris B.
Job Details:
11/28/2022
cx comp unit will run but drum will not spin insp unit conf cx comp found broken belt replacedbelt tested unit working as desighned collected 120 sc 110 labor 15 ship and 7.80 part and .47 tax total collected 253.27
We serviced a
WHIRLPOOL WASHER
Model WED4815EW
Near Alexandria, VA 22306
Justin S.
Job Details:
11/28/2022
cannot find this unit. still shows active in the lowes system; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Sykesville, MD 21784
Marc M.
Job Details:
11/28/2022
"cx complaint unit still not prodcuign ice at a normal rate. cx states that since the service on 11/11/22 the unit had produced about 1 full bin of ice. cx states unit will drop about one tray of ice per day in the rc. contacted techline again. record of parts replaced as follows: icebox fan motor, fc icemaker, evap fan (x2), user interface, fascia heater, and rc icemaker. checked and found -4.3 degrees in the fc and 0.3 degrees in icebox. checked test 56, E5. cx covered under w12u8n1apl1 still. documented under file number sr7734647042; ordrng 1 W11224256 (control) and 1 W11579560 (rc icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Chesterfield, VA 23832
John P.
Job Details:
11/28/2022
"CX complaint unit not cooling, tell Nina with bad compressor and possibly leaking evaporator.; ordrng 1 W11547313 (Compressor) and 1 W11550396 (Evap) and 1 W11109499 (Dryer) and 1 3ctss (3ct ss) and 1 WPW10270394 (Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Falls Church, VA 22042
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Pulled unit from underneath counter top and removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks and no leaks found. Unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WTW8900BC0
Near Bowie, MD 20720
David J.
Job Details:
11/28/2022
Cx cancelled appt needs vent cleaned professionally. He thought we cleaned vents
We serviced a
WHIRLPOOL DRYER
Model WTW8900BC0
Near Bowie, MD 20720
David J.
Job Details:
11/28/2022
Cx cancelled appt needs vent cleaned professionally. He thought we cleaned vents
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/28/2022
replaced part andf tested unit.upon testing unit thwe control failed will need a control W11565024 7 tribles; ordrng 1 W11565024 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Wolf, PA 17347
Sal R.
Job Details:
11/28/2022
CX complaint was that the unti was making a grinding sound. I found that the nut on the splutch had fallen off. I replaced the splutch due to teeth grinding . Unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Carlisle, PA 17013
Fred G.
Job Details:
11/28/2022
"cx complaint unit is not dispensing water or making ice. inspected unit and found no water is dispensing from the dispenser. i removed water filter and found the same results. removed RC evap cover and found water reservior was frozen due to the evap cover allowing cold air to excape to it. Called TL (SR7735143031) was told to plug gaps with gasket seals and sealer gum. sealed top of cover and defrosted reservoir and found unit now dispensing water. unit checks good.; ordrng 1 212643 (sealer-gum (FG VS)), used 1 212643 (sealer-gum) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Nottingham, MD 21236
Neil H.
Job Details:
11/28/2022
arrived and found f0e5 f0e7 founf nothing wrong and i explained the off balance errors cx has and cx was almost saying things about the washer she couldn't explain like it looks like detergent was put in the fabric softner disp. and she had no clue of the load and go and it looks like unit being over load from her thinking her older unit 15 plus years old is this one explained it's not able to be ran or used overloading it
We serviced a
WHIRLPOOL MICROWAVE
Model IBMS1455DS01
Near Reston, VA 20191
Richard B.
Job Details:
11/28/2022
"CX complant. Microwav not heating , Prior diagnosis found unit needs control , Installed control and found unit also needs button holders In stock ,CX paid iin full , Sceduled , Microwave is heating Further wiork needeed , RB; ordrng 4 W11116990 (Button holder 19.17)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Springs, VA 23075
Chris B.
Job Details:
11/28/2022
replaced IM tested unit working as desighned
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308ESS2
Near Harwood, MD 20776
Shawn D.
Job Details:
11/28/2022
"ran diag unit built a full frost patttern so ran on normal opperation water level seemed low then when water went onto evap plate it cycled fast made a small brick of ice. unit is not filling with enough water the level sensor is off. cleaned evap plate grabbed pump from v/s and installed and tested and now unit built a good solid brick of ice ad dropped very slowly continued making ice but unit needs to be cleaned with the cleaner water here is not good,. informed cx to run affresh cleaner every 2 months through ice maker. unit is good; ordrng 1 W11542867 (pump SD V/S), used 1 W11542867 (pump SD V/S) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Quinton, VA 23141
Chris B.
Job Details:
11/28/2022
cx comp unit door will not lock insp unit conf cx comp found strike not contacting latch replaced strike and latch unit will need white bezel for unit to work properly ordering white bezel; ordrng 1 W11215078 (white bezel)
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/28/2022
"CX complaint not heating.Confirmed complaint. Removed front and ran a cycle, found burner working with short cycles. Ran diag, found F3E2 error. Replaced moisture harness using v/s part. Ran the unit, the error didn't come back, but the burner worked with short cycles again. Ordering high limit thermostat WP3391912, flame sensor WP338906, coil 279834 and control board W11603806. *2 TECH** per stacked unit; ordrng 1 WP3391912 (high limit thermostat) and 1 WP338906 (flame sensor) and 1 279834 (coil) and 1 W11603806 (control board) and 1 WPW10298258 (moisture harness (RI van stock)) and 1 2 tech, used 1 WPW10298258 (moisture harness) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Annapolis, MD 21402
Alexander D.
Job Details:
11/28/2022
cx complaint unit shaking and walking alot and doesnt complete cycle. ran entitlements search and found unit was marked as field scrap. cx said unit was sold to her by lowes and is supposed to be brand new in warranty. advised cx to call lowes to either get a replacement unit thats not field scrap and in warranty or have them correct entitlements. cx understands
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Fairfax, VA 22030
Richard B.
Job Details:
11/28/2022
"CX complant. Microwave not working. Prior diagnosis found unit needs comms harness , Light , light harness , appliance manager and console , Installed all and tested unit throwing same error code again , F6E8 lost comms with app manager. Reordering appliance manager , comms harness and transformer for light , Further work needed,not in stock , RB; ordrng 1 w11229448 (comms harness) and 1 w11325786 (appliance manager) and 1 W11238401 (transformer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Owings, MD 20736
Shane B.
Job Details:
11/28/2022
installed both parts. calibrated unit and ran service cycle. unit ran quietly. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Virginia Beach, VA 23452
Branden R.
Job Details:
11/28/2022
cx stated she canceled over the phone advised cx it must not have gone threw cx stated unit is running as designed just waiting for plummer . cx canceled at door
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bear, DE 19701
Andrew W.
Job Details:
11/28/2022
Cx complaint is banging noise coming from unit. tested and verified complaint. checked unit for error codes and none were present. tested unit and found drain and water lines are hitting the back of the unit during spin. unit completed test with no issues. unit is working as designed. job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Sandy Hook, VA 23153
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ00
Near Richmond, VA 23225
Joseph D.
Job Details:
11/28/2022
"cx complaint unit with feroen drain line, confirmed complaint found clogged drain, cleared with steam and vacuum, removed blockage from drain line, unit working properly."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Gainesville, VA 20155
Justin S.
Job Details:
11/28/2022
the unit is making a lot of noise when plugged in. found thew noise is from the evaporator fan. replaced the evaporator fan with vs and retested. the unit is now ready; ordrng 1 W11499658 (fan)
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/28/2022
"CX complaint not heating.Confirmed complaint. Removed front and ran a cycle, found burner working with short cycles. Ran diag, found F3E2 error. Replaced moisture harness using v/s part. Ran the unit, the error didn't come back, but the burner worked with short cycles again. Ordering high limit thermostat WP3391912, flame sensor WP338906, coil 279834 and control board W11603806. *2 TECH** per stacked unit; ordrng 1 WP3391912 (high limit thermostat) and 1 WP338906 (flame sensor) and 1 279834 (coil) and 1 W11603806 (control board) and 1 WPW10298258 (moisture harness (RI van stock)) and 1 2 tech, used 1 WPW10298258 (moisture harness) from stock"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Washington, DC 20001
Mitchell H.
Job Details:
11/28/2022
cx complaint right side back of microwave is damaged. replaced luter shell and had to bend back actual base of unit to fit new shell properly. unit is now good to go. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Sykesville, MD 21784
Marc M.
Job Details:
11/28/2022
"cx complaint unit not cooling. inspected unit and found full charge of r600 in system but compressor again locked up and start devcie simply clicking over and over again. unit will need new compressor and sealed system repair,. 3 call count.; ordrng 1 W11370574 (compressor) and 1 W11109499 (drier) and 1 W11578004 (evap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shadwell, VA 22947
Kyle A.
Job Details:
11/28/2022
Installed part and tested unit and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
found rc evap over frosted and scroll damaged ordering control and scroll come back with thermistor; ordrng 1 W11172798 (cntrl-elec) and 1 W11098695 (fan-scroll)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Powhatan, VA 23139
Jerod R.
Job Details:
11/28/2022
sump had failed replaced sump and tested unit is now fully functional and working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bear, DE 19701
Andrew W.
Job Details:
11/28/2022
Cx complaint is unit flashing a code. inspected and verified complaint. Unit was flashing an F0E9 off balance pause code. cx was trying to was rugs and door mats. informed cx that could not be washed in the unit. tested and ran a diag cycle on the unit and the unit completed the test with no issues. no error codes present. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, VA 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/28/2022
"cx complaint door falls down - and UI warped , checked unit and found door spring unseated on the left side causing door to fall down and not hold up . also found UI warped not allowing proper contact with controls . ordering parts for repair . reseated spring and tested door now is holding as designed .; ordrng 1 W11460962 (ui control) and 1 W11460908 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Frederick, MD 21704
Ricardo S.
Job Details:
11/28/2022
"new fridge, the freezer and refrigerator door are damaged .. order parts; ordrng 1 LW10636410 (dor-fip) and 2 W10830984 (plug-hndle)s and 1 LW10636409 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Midlothian, VA 23112
John P.
Job Details:
11/28/2022
CX Complaint unit not working checked unit found l2 wire to control open ordering main harness ; ordrng 1 W11532661 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replace all parts needed unit is running as designed now ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
Cx complaint unit not making ice. Was able to access unit and found icemaker lost home position. Ordering icemaker and setting return for Mon 12/5/22; ordrng 1 W11546935 (ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Gordonsville, VA 22942
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint unit not heating. Found inline power to heating element not properly seated. Reseated line, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replaced UI , vent wax motor and gasket , uninstalled and replace heating element . tested unit and unit tested good reinstalled and unit is running as designed."
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Oakton, VA 22124
Carl R.
Job Details:
11/28/2022
"Cx complaint is, F2 E1 - Wall Oven. Unit was turned off when I approached the unit, cx turned unit on and f2e1 appeared multiple times. Tried to access diagnostic mode, access to diagnostic was not granted. Unit will need to have console to start, and possible rediagnosed. ; ordrng 1 W11236888 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained of a door open alarm and no ui display. Installed new harness and Ui and the ui now works and there is no door open alarm. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bear, DE 19701
Andrew W.
Job Details:
11/28/2022
Cx complaint is banging noise coming from unit. tested and verified complaint. checked unit for error codes and none were present. tested unit and found drain and water lines are hitting the back of the unit during spin. unit completed test with no issues. unit is working as designed. job complete
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Chantilly, VA 20151
Justin S.
Job Details:
11/28/2022
"the unit is not locking the door in any cycle. found the door lock is getting voltage. replaced the lock with vs and retested. the unit is now locking the door draining and spinning good. the unit is now ready; ordrng 1 W11316250 (latch), used 1 W11316250 (lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2574DEM01
Near Accokeek, MD 20607
Robert A.
Job Details:
11/28/2022
Cx complaint that there are many broken shelf parts and the water dispenser pressure is low. I inspected the unit to confirm the complaint. The shelf parts need to be replaced and the water filter needs to be replaced as well. I ordered the shelf parts for the return. The cx will install them himself so I did not charge for the labor. I collected the payment in full by CC.; ordrng 1 WPW10402695 (shelf 109.75 LOOK) and 1 W10847546 (shelf front 44.59 LOOK) and 1 W10850129 (crisper drawer 75.39 LOOK) and 1 W10838874 (door bin 41.07 LOOK)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake Beach, MD 20732
Shawn D.
Job Details:
11/28/2022
cx complaint top of tub is rusting and dispenser hold water. inspected unit and confimred both complaints tub does look to be rusting so removed top and tub ring and tub is rusting and valve seems to be seeping. unit needss valve assem ad spin basket both parts are in stock checkeed rt for friday and looks goood to reschedule for me on friday basket is bigger item but will fit in my van with no issues; ordrng 1 W11513243 (basket) and 1 W11400157 (disepsner assem) and 1 look (look)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Sterling, VA 20165
Christian C.
Job Details:
11/28/2022
Installed line filter board and MW acu. Tested unit MW is heating up and oven is heating up. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
cx address is located at apartment building. located office but no answer at the door and unable to locate any maintence personel. Located apartment and unit belongs to tenant. cx wanted maintence to clean vents before we service and will have it professionally cleaned and then reschedule.; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/28/2022
Installed and tested gearcase and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Manassas, VA 20112
Ezra M.
Job Details:
11/28/2022
"steve w/techline. sr#7735143214, found power supply board not outputting proper voltages, only getting 2.4 vdc out, should be 14.330.62; ordrng 1 W10830278 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Richmond, VA 23221
Joseph D.
Job Details:
11/28/2022
"cx compaint that burners are flashing confirmed complaint, working as designed. cx instruct, cx complaint that knobs are difficult to read, due to recession on control panel. unit operating properly"