We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS1
Near Gaithersburg, MD 20878
Julian H.
Job Details:
11/28/2022
replaced adjuster on lh side & working
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS1
Near Gaithersburg, MD 20878
Julian H.
Job Details:
11/28/2022
replaced adjuster on lh side & working
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Washington, DC 20003
Samuel R.
Job Details:
11/28/2022
replaced bellow and tested unit.now working properly
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hyattsville, MD 20783
David J.
Job Details:
11/28/2022
"Cx complaint unit makes loud clicking noise. After previous tech visit he found unit needed gear case and and agitator. Replaced parts as stated by previous tech. Ran diag cycle and completed with no noise, checked for errors and had none. Re calibrated unit. Cx was with me during while repair and no longer hears noise. Unit is now working as intended. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not washing. Did confirm splutch has thrown iron ring and gearcase is leaking oil. Will need to return to replace both.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Shifter) and 1 2count (2count)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Dumfries, VA 22026
Tanner B.
Job Details:
11/28/2022
"inst6alled new compressor , refilled w/ 1.91oz r600a.. allow 24hrs too cool. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HWH00
Near Brookeville, MD 20833
Robert L.
Job Details:
11/28/2022
"installed icemaker per previous, t57 passed 01, found lights had dimmed since last vissit, found faulty FC LED, replaced LED from truck stock, part and labor covered under s-191AQ, tested all ops ok, reordering for truck stock; ordrng 1 W11601310 (LED 3 dot RL VS), used 1 W11601310 (LED 3 dot RL VS) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Ashburn, VA 20148
Daniel J.
Job Details:
11/28/2022
replaced hot and cold valves and console tested no water in tray
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBR214KPA00
Near Easton, MD 21601
Emmanuel R.
Job Details:
11/28/2022
"Replaced door and leveled unit, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Haymarket, VA 20169
Ezra M.
Job Details:
11/28/2022
"no ice. leaking on floor. checked temps, fc compartment at 4 in top drawer between food, ice bucket at 19 degrees, ff compartment at 38 degrees between food on middle shelf. ice maker has water in mold, fc ice maker has some ice. called techline, spoke with andrew, 7735136705ice maker test 56, E0. test 15, optics working properly. test 37, 01,; ordrng 1 WPW10675033 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Hanover, PA 17331
Drew B.
Job Details:
11/28/2022
"cx complaint that unit is turned on the gas the unit filled gas through the internal oven right away with the oven even unplugged, will need the following parts asap if possible cx leaves for travel work, tried to call saftey at 520 but was 1 hour hold... per the automated voicemail; ordrng 1 W10861656 (gas regulkator) and 1 WPW10324262 (igntor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit made noise. Inspected the unit and found a noisy drain pump. Removed the pump and reinstalled and tested and it no longer makes noise. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not washing. Did confirm splutch has thrown iron ring and gearcase is leaking oil. Will need to return to replace both.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Shifter) and 1 2count (2count)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, VA 23030
Chris B.
Job Details:
11/28/2022
cx comp unit will not spin close out insp unit could not duplicate cx comp found cx was unit non he detergent and not using bulky cycle when washing towels advised cx of use and care tested unit working as desighned no errors stored at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, VA 23030
Chris B.
Job Details:
11/28/2022
cx comp unit will not spin close out insp unit could not duplicate cx comp found cx was unit non he detergent and not using bulky cycle when washing towels advised cx of use and care tested unit working as desighned no errors stored at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/28/2022
"came out to replace ice maker , replaced and tested unit , unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, VA 23661
Anthony D.
Job Details:
11/28/2022
replaced gearcase motor washplate slputch belt calibrated tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Abingdon, MD 21009
Neil H.
Job Details:
11/28/2022
7735142060called tech line got s.r. number called cx and he told me unit is all good no issues so not sure why ticket was created because he said his issue with fridge is fixed.
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Washington, DC 20016
Dustin F.
Job Details:
11/28/2022
"Arrived at CX residence, Rang Ring Doorbell, (it didnt make a noise or light up blue like usual) used big door knocker and heard big Dogs Barking. Contacted Office, got ahold of Ethan, he attempted to contact CX Via Phone Call, CX stated they were not home and were gonna reschedule. Set PArts for use on return visit.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near La Plata, MD 20646
Robert A.
Job Details:
11/28/2022
Cx complaint that the unit turns off and resets the clock by itself. I inspected the unit to confirm the complaint. I found the f6e0 error code stored multiple times. I ran component activations and they worked fine. The unit will need a new control panel and control boards to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11428578 (control panel) and 1 W11261165 (control board) and 1 W11261164 (control board)
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Gainesville, VA 20155
Ezra M.
Job Details:
11/28/2022
2 bezels loose. replaced bezels.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Newport News, VA 23602
Lucas R.
Job Details:
11/28/2022
"replaced compressor and drier, pressurized 140 psi nitrogen, found leak at evaporator, replaced evap, vacuuumed and charged, verrified low pressure at 5 psi, advised to monitor, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Carlisle, PA 17013
Fred G.
Job Details:
11/28/2022
"cx complaint unit is not dispensing water or making ice. inspected unit and found no water is dispensing from the dispenser. i removed water filter and found the same results. removed RC evap cover and found water reservior was frozen due to the evap cover allowing cold air to excape to it. Called TL (SR7735143031) was told to plug gaps with gasket seals and sealer gum. sealed top of cover and defrosted reservoir and found unit now dispensing water. unit checks good.; ordrng 1 212643 (sealer-gum (FG VS)), used 1 212643 (sealer-gum) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Virginia Beach, VA 23451
Branden R.
Job Details:
11/28/2022
"house is 212 and behind front two houses . went to wrong address 2 times , once in house advised cx unit is no longer under warrnty and service of 120 no including parts or labor will be due , cx stated unit is not vary old and should have warrnty advised unit is out other then SS and cx refused service stating they will be reaching out to WP sense unit is not old at all ."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
"Replaced cntrl elec. reset power, compressor is on. frost pattern cks ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
"Replaced cntrl elec. reset power, compressor is on. frost pattern cks ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond, VA 23234
Chris B.
Job Details:
11/28/2022
replaced ordered parts tesetd unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
Replaced tub seal.. unit tested ok.. no leaks
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW08
Near Charlottesville, VA 22901
Eric F.
Job Details:
11/28/2022
Confirmed cx complaint unit making loud vibrating noise. Found compressor cooling fan making intermittent vibration noise. Ordering fan and blade.; ordrng 1 W10574477 (motor-evap) and 1 WP2169142 (evaporator fan blade)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Timberville, VA 22853
Danny R.
Job Details:
11/28/2022
"found wire loose and timer reinstalled harness so power goes to sensored dry , now works ok ."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Washington, DC 20002
Samuel R.
Job Details:
11/28/2022
replaced part andf tested unit.upon testing unit thwe control failed will need a control W11565024 7 tribles; ordrng 1 W11565024 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Henrico, VA 23231
Chris B.
Job Details:
11/28/2022
replaced UI and control tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Stevensville, MD 21666
Emmanuel R.
Job Details:
11/28/2022
"C unit stopped cooling, confirmed complaint. Evap frosted over, drain was glogged with a large peice of foam. I deforsted unit and removed foam debri. Unit has a good frost pattern and evap fan is running, Advised allow 24hrs for unit to come back down to temp. Unit is now working as deisgned."
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Columbia, MD 21046
Robert L.
Job Details:
11/28/2022
"cx complaint switchs not allowing to change setting, found LR,RR and RF staying on high not cycling off , LF not coming on til medium then flickers , knob warped due to switch issue, also display on right side is dimming, ,ordering ordering main control, knob and 4 switches; ordrng 1 WPW10340308 (cntrl-elec) and 1 W10917724 (switch-inf LR) and 1 W10911303 (switch-inf RR) and 2 W10857622 (switch-inf LF RF)s and 1 W10854249 (knob)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Fairfax, VA 22030
Richard B.
Job Details:
11/28/2022
"CX complant. Microwave not working. Prior diagnosis found unit needs comms harness , Light , light harness , appliance manager and console , Installed all and tested unit throwing same error code again , F6E8 lost comms with app manager. Reordering appliance manager , comms harness and transformer for light , Further work needed,not in stock , RB; ordrng 1 w11229448 (comms harness) and 1 w11325786 (appliance manager) and 1 W11238401 (transformer)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stafford, VA 22554
Robert W.
Job Details:
11/28/2022
CX Complaint is the the lid not locking. Inspected unit and found the lid latch has popped out of position fixed and tested unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, VA 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, VA 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexandria, VA 22306
Lloyd B.
Job Details:
11/28/2022
"Cx complained the unit did not clean their clothes. Inspected the unit and found in diagnostics, no hot water entered the tub. The valve at the house was off. Turned it on and tested and it performed each step in diagnostics."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Gambrills, MD 21054
Eric W.
Job Details:
11/28/2022
cx complaint was popping or cracking noise - refrigerator found water line tapping on unit
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near Winchester, VA 22603
Danny R.
Job Details:
11/28/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pasadena, MD 21122
Alexander D.
Job Details:
11/28/2022
"replaced rc and fz door. fluffed gaskets with heat gun. nameplate wasnt ordered. cx also pointed out the finish on the doors looks different. inspected doors and confirmed fz door looks darker and grain is going other direction, pic saved. fz door we took off maches new rc door. reordering fz door and nameplate. advised cx door will be shipped to their house again and to call office to schedule return visit after inspecting new door.; ordrng 1 W11551458 (fz door(reorder)) and 1 W11223753 (rc door)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Bryans Road, MD 20616
Robert A.
Job Details:
11/28/2022
"Cx complaint that the unit is shaking violently and it is leaking from the front. I inspected the unit to confirm the complaint. I found an error code: f8e3. I cleared the code and ran a service cycle. All components passed with no issues. I checked the bellow gasket and found a tear on the left side. The bellow will need to be replaced. The banging probably came from an unbalanced load, I showed the cx the 'use and care guide' in the troubleshooting area about vibrations and unbalanced loads. I'm ordering the part for the return visit.; ordrng 1 W11106747 (bellow gasket) and 1 W11218344 (door spring)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Virginia Beach, VA 23454
Branden R.
Job Details:
11/28/2022
"came out to replace parts on unit , disassembled and replace all parts needed for repair , tested unit and unit is now running as designed ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Newport News, VA 23608
Carl A.
Job Details:
11/28/2022
repalce dall parts ordered was unable to tested unit as uni t has not been fully installed yet missing water line and drain line
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Baltimore, MD 21209
Keith H.
Job Details:
11/28/2022
found rc evap over frosted and scroll damaged ordering control and scroll come back with thermistor; ordrng 1 W11172798 (cntrl-elec) and 1 W11098695 (fan-scroll)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/28/2022
"cx complaint door falls down - and UI warped , checked unit and found door spring unseated on the left side causing door to fall down and not hold up . also found UI warped not allowing proper contact with controls . ordering parts for repair . reseated spring and tested door now is holding as designed .; ordrng 1 W11460962 (ui control) and 1 W11460908 (UI)"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS00
Near Federalsburg, MD 21632
Emmanuel R.
Job Details:
11/28/2022
"Cs unit still not cooling properly after repairs, Upon inspection i found the evap has a good frost pattern and 0degrees in the FC and 44degrees in the RC. Fans are running good but the baffle motor doesnt want to activate in test#3. Ordering baffle motor.; ordrng 1 WPW10248595 (baffle motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB
Near Randallstown, MD 21133
Keith H.
Job Details:
11/28/2022
cx cancelled upon arrival
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB
Near Randallstown, MD 21133
Keith H.
Job Details:
11/28/2022
cx cancelled upon arrival
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Charles Town, WV 25414
Ricky E.
Job Details:
11/28/2022
"the unit has filter issues, the filter is over 6 mounths old. the customer is replacing the filter..W11162042"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Woodstock, MD 21163
Robert L.
Job Details:
11/28/2022
"on arrival, checked framing , found left rail front screw was 1/4' away from rail and right side was 1/2', left rail had 2 screw holes for adjustments, lowered left side and now panel aligns perfectly, level with 1' gap to oven door, tried raising but right side dint have 2nd hole for height adjustment, left with 1' gap, drawer closed and locked in place, tested all ops ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Greenwood, VA 22943
Kyle A.
Job Details:
11/28/2022
Installed parts and tested unit and unit is now as designed.; ordrng 1 Note (Note)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadway, VA 22815
Danny R.
Job Details:
11/28/2022
i found shifter out ofplace reseated arm and now checksok also told cx about how much softner to use and to load the unit right was getting out of balance code. unit checksok now passed diag
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Chesterfield, VA 23832
John P.
Job Details:
11/28/2022
"CX complaint unit not cooling, tell Nina with bad compressor and possibly leaking evaporator.; ordrng 1 W11547313 (Compressor) and 1 W11550396 (Evap) and 1 W11109499 (Dryer) and 1 3ctss (3ct ss) and 1 WPW10270394 (Cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Odenton, MD 21113
Eric W.
Job Details:
11/28/2022
cx complaint was unit not cooling we replaced the compressor and dryer on the unit filled unit with 5lbs r134 tested for leaks with soapy water no leaks found
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stafford, VA 22554
Robert W.
Job Details:
11/28/2022
CX Complaint is the the lid not locking. Inspected unit and found the lid latch has popped out of position fixed and tested unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Mechanicsville, VA 23116
Jonathon C.
Job Details:
11/28/2022
"cx complaint, not maintaining heat. tested unit, verified complaint. found bake element not heating. verified power. ordering bake element. element replaced OOW less than a year ago, element is covered by our parts warranty. cx paid service call, labor, and shipping at 245 total resched for 12/9/22; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
Cx complaint unit not making ice. Was able to access unit and found icemaker lost home position. Ordering icemaker and setting return for Mon 12/5/22; ordrng 1 W11546935 (ice maker)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Great Falls, VA 22066
Christian C.
Job Details:
11/28/2022
Advised cx of cost of diag and they will call whirlpool to see if they can get it covered. If cx calls back order W10877180-knob.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Great Falls, VA 22066
Christian C.
Job Details:
11/28/2022
Advised cx of cost of diag and they will call whirlpool to see if they can get it covered. If cx calls back order W10877180-knob.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kearneysville, WV 25430
Ricky E.
Job Details:
11/28/2022
"customer stted that the unit wouldnt spin. fnd long fill error storeed. fnd sediment in the valve, cleared sediment, but the valve is no good.. customer is replacing the unit..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Springs, VA 23075
Chris B.
Job Details:
11/28/2022
replaced IM tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Winchester, VA 22603
Danny R.
Job Details:
11/28/2022
found harness off float sensor reinstalled sensor now it runs fine 8 4 code also told cx about rinsing dish soap off dishes bc this will cuase this code as well
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS01
Near Glenwood, MD 21738
Marc M.
Job Details:
11/28/2022
cx complaint unit not producing ice. inspected unit and found that the unit will power on and begin cycle entry. unit fills reservoir. after clean cycle the unit will full again an recirc pump will run the evap plate. found frost developing on evap plate. during inpsection found that the heater grid is failed is severed. unit will need new heater grid.; ordrng 1 W10919199 (heater grid)
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308ESS2
Near Harwood, MD 20776
Shawn D.
Job Details:
11/28/2022
"ran diag unit built a full frost patttern so ran on normal opperation water level seemed low then when water went onto evap plate it cycled fast made a small brick of ice. unit is not filling with enough water the level sensor is off. cleaned evap plate grabbed pump from v/s and installed and tested and now unit built a good solid brick of ice ad dropped very slowly continued making ice but unit needs to be cleaned with the cleaner water here is not good,. informed cx to run affresh cleaner every 2 months through ice maker. unit is good; ordrng 1 W11542867 (pump SD V/S), used 1 W11542867 (pump SD V/S) from stock"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Washington, DC 20018
Samuel R.
Job Details:
11/28/2022
cx cancelled advising unit is working
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Williamsburg, VA 23188
Carl A.
Job Details:
11/28/2022
"cxc complaint of unit not heating,checked unit to confrim not heating,pulled unit out to find the tco open,replaced tco tested unit works as designed"
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Elizabethtown, PA 17022
Justin L.
Job Details:
11/28/2022
cx address is located at apartment building. located office but no answer at the door and unable to locate any maintence personel. Located apartment and unit belongs to tenant. cx wanted maintence to clean vents before we service and will have it professionally cleaned and then reschedule.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Newport News, VA 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of temps beening too cold in rc.checked unit to find 13 in fc, and 34 in fc,found gap between cabinet and liner called techline spoke with Austin SR#7734741995 was advise that unit is no repairable and to have cx call whirlpool on issue"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Newport News, VA 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of temps beening too cold in rc.checked unit to find 13 in fc, and 34 in fc,found gap between cabinet and liner called techline spoke with Austin SR#7734741995 was advise that unit is no repairable and to have cx call whirlpool on issue"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Doswell, VA 23047
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit removed and replaced the console tested and inspected for proper use unit now functions normally
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Sandy Hook, VA 23153
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXSS8
Near North Garden, VA 22959
Kyle A.
Job Details:
11/28/2022
Cx complaint of uniy not washing. Did confirm wash motor seized and over heating. Will need to replace wash motor. Cx is going to think over estimate.; ordrng 1 WPW10780877 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Washington, DC 20003
Samuel R.
Job Details:
11/28/2022
replaced bellow and tested unit.now working properly
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Bethesda, MD 20816
Roberto I.
Job Details:
11/28/2022
"CX complaint not heating.Confirmed complaint. Removed front and ran a cycle, found burner working with short cycles. Ran diag, found F3E2 error. Replaced moisture harness using v/s part. Ran the unit, the error didn't come back, but the burner worked with short cycles again. Ordering high limit thermostat WP3391912, flame sensor WP338906, coil 279834 and control board W11603806. *2 TECH** per stacked unit; ordrng 1 WP3391912 (high limit thermostat) and 1 WP338906 (flame sensor) and 1 279834 (coil) and 1 W11603806 (control board) and 1 WPW10298258 (moisture harness (RI van stock)) and 1 2 tech, used 1 WPW10298258 (moisture harness) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ02
Near Abingdon, MD 21009
Neil H.
Job Details:
11/28/2022
cx cancelled appt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Whiteford, MD 21160
Brian R.
Job Details:
11/28/2022
cx canceled at door and said unit is just fine. talked to him a few min as he elder to make sure and he said he lubed rails as door didnt close all the way and got ice on it. advised i will close ticket out then.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1100AWB5Z
Near York, PA 17404
Sal R.
Job Details:
11/28/2022
CX complaint was that the utni was not opperating. I found that the console was dissconnected from the control . I was able to reseat the harness and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterfield, VA 23838
John P.
Job Details:
11/28/2022
CX Complaint unit not cooling in fresh food compartment and also not cooling well in freezer compartment checked unit found evaporator covered in ice upon removing ice found brown wire not seated in connector causing unit to not defrost seated wire removed ice tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterfield, VA 23838
John P.
Job Details:
11/28/2022
CX Complaint unit not cooling in fresh food compartment and also not cooling well in freezer compartment checked unit found evaporator covered in ice upon removing ice found brown wire not seated in connector causing unit to not defrost seated wire removed ice tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Newport News, VA 23602
Lucas R.
Job Details:
11/28/2022
"replaced compressor and drier, pressurized 140 psi nitrogen, found leak at evaporator, replaced evap, vacuuumed and charged, verrified low pressure at 5 psi, advised to monitor, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, VA 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ0
Near Bel Air, MD 21014
Brian R.
Job Details:
11/28/2022
cx complaint is she doesnt think unit is heating or running like it should. unit shows O-O-W and she knows. tested wet towels twice at 30 seconds and tey were hot as can be and was able to put a coffee cup of water in and boiled it in 2 min. unit checks and heats as it should. cant find anything wrong with unit and it heats great. she will pay service. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/28/2022
"came out to replace ice maker , replaced and tested unit , unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Frederick, MD 21704
Ricardo S.
Job Details:
11/28/2022
"new fridge, the freezer and refrigerator door are damaged .. order parts; ordrng 1 LW10636410 (dor-fip) and 2 W10830984 (plug-hndle)s and 1 LW10636409 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Chester, VA 23831
John P.
Job Details:
11/28/2022
Unable to locate unit store has no record of serial.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Stafford, VA 22554
Robert W.
Job Details:
11/28/2022
Cx Complaint is the unit is making noise. Inspected unit and found the unit is making a noise from the front. Pulled front and found the blower wheel loose tighten and tested unit is working properly.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Middletown, DE 19709
Frederick R.
Job Details:
11/28/2022
CX complaint is error code for fan. Inspected tested and found that after unit runs for about 5 mins it displays an F8E0 code for cooling fan too slow and the unit will not work. Ordering cooling fan. Quoted CX $363.28 for repair. She paid $258.28 by check#1399. CX owes $110 upon completion of job. Cannot reschedule due to part availability; ordrng 1 W11107275 (fan-blwr)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Williamsburg, VA 23188
Carl A.
Job Details:
11/28/2022
"cx complaint of unit bnging agaisnt cabinetand clothes not ringing out all the way checked unit unit to find no error codes as this time but but found a metilica nosie comeing from grear case ordering parts needed for repairs; ordrng 1 W11454734 (Gearcase) and 1 LOOK/LOOK and 1 W11497303 (Drive Motor) and 1 W10721967 (Drive Clutch Kit) and 1 W11611297 ( Belt, Drive)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Alexandria, VA 22315
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit wouldn't start. Inspected the unit and found a few buttons did not work. Installed new console and tested and the unit now works as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadway, VA 22815
Danny R.
Job Details:
11/28/2022
i found shifter out ofplace reseated arm and now checksok also told cx about how much softner to use and to load the unit right was getting out of balance code. unit checksok now passed diag
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadway, VA 22815
Danny R.
Job Details:
11/28/2022
i found shifter out ofplace reseated arm and now checksok also told cx about how much softner to use and to load the unit right was getting out of balance code. unit checksok now passed diag
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Newport News, VA 23608
Carl A.
Job Details:
11/28/2022
repalce dall parts ordered was unable to tested unit as uni t has not been fully installed yet missing water line and drain line
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained of a door open alarm and no ui display. Installed new harness and Ui and the ui now works and there is no door open alarm. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH06
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/28/2022
"I got here, I talked to a lady in the electrical appliances department and I explained to her that I need to fix a fridge, she went to ask her supervisor and they don't have any service for any fridge; saved tckt"
We serviced a
IKEA DISHWASHER
Model IUD7070DS3
Near Sparks Glencoe, MD 21152
Brian R.
Job Details:
11/28/2022
cx complaint is dishes are never clean and soap is still on bottom of door. tested unit and unit fills and drains well. unit will fill and just sit. heater comes on when starting. sump clicks a few times and thats it unit will need sump n motor replaced. 38 motors in stock and scheduled cx per her request. scheduled cx for 12/12 and they asked to be on cancelation list and come sooner if we can.; ordrng 1 W11025157 (Sump and Motor) and 1 W10906424 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2574DEM01
Near Accokeek, MD 20607
Robert A.
Job Details:
11/28/2022
Cx complaint that there are many broken shelf parts and the water dispenser pressure is low. I inspected the unit to confirm the complaint. The shelf parts need to be replaced and the water filter needs to be replaced as well. I ordered the shelf parts for the return. The cx will install them himself so I did not charge for the labor. I collected the payment in full by CC.; ordrng 1 WPW10402695 (shelf 109.75 LOOK) and 1 W10847546 (shelf front 44.59 LOOK) and 1 W10850129 (crisper drawer 75.39 LOOK) and 1 W10838874 (door bin 41.07 LOOK)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middletown, PA 17057
Justin L.
Job Details:
11/28/2022
As per previous tech was able to access unit and after removing sump assembly noticed that the cx inlet water line is copper and its kinked in on itself. Informed cx of findings and cx also stated that the sink sometimes backfills. Cx will need plumber to resolve the issues. Replaced part and tested unit operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Clinton, MD 20735
Shane B.
Job Details:
11/28/2022
arrived to install part and found bezel is loose. plastic tabs are broken. new dispensor does not come with the bezel. installed orderd part. ordering bezel to complete repair.; ordrng 1 W11550898 (bezel)