We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Abbottstown, Pennsylvania 17301
Sal R.
Job Details:
11/28/2022
CX complaint is that the console will not allow you to select diffrent cycles. I am orderign 1 console control (\'W11460908). I have set a retutn date for 12/.7; ordrng 1 W11460908 (UI control console 18 @ tribs)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Williamsburg, Virginia 23185
Carl A.
Job Details:
11/28/2022
"cx complaint of unit not working,checkedu nit to find the following error codes F7E6,F9E1,unable to get unit to repsone at all ohmed out componts and appears the board recviing power but not puting it out ordering parts needed for repairs; ordrng 1 W11170319 (Electronic Control Board) and 1 W10903238 (HARNSWIRE) and 1 W10890624 (Drive Motor) and 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Conway, South Carolina 29527
Jason T.
Job Details:
11/28/2022
"Cx complaint, no ice production, freezer door not closing properly, ran factory test found several failures during the test, icemaker code E5, also the freezer door is bowed at the sides causing warm air to migrate. Ordering parts to complete the repair, freezer door on order, allow 6-8 weeks for delivery and inspect for any damages, contact VIA dispatch to schedule a return visit, cx agreed.; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10479155 (control) and 1 W11579560 (icemaker) and 1 W11436967 (freezer door) and 1 WPW10625067 (bracket) and 1 W10625068 (bracket) and 1 LOOK (LOOK)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Stone Ridge, Virginia 20105
Daniel J.
Job Details:
11/28/2022
replaced rails due to frosting over in freezer removed ice build up in the processs door switch stopped working found right side gasket failed and bottom of old gasket smashed causing door to look bowed at corner customer has been having issuses with the fridge freezer now sealing and also concern with the mullion heater not firm as other fridge called tech line sr7735147025; ordrng 1 W10830046 (gasket) and 1 W11024160 (trim brkt) and 1 W11177238 (rail mullion) and 1 W11396033 (door switch)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Aldie, Virginia 20105
Daniel J.
Job Details:
11/28/2022
replaced left front ionit and burner head after installing tested center burner lighting intermiment ordering burner caps and ignitor; ordrng 1 W10892340 (ignitor) and 1 W11319687 (module) and 1 W11344538 (burner caps)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Fairfax, Virginia 22030
Justin S.
Job Details:
11/28/2022
the left 2 infinite switches are broken off in the knobs. the unit needs the knobs and switches; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WP3149400 (switch-inf) and 2 W11158169 (knob)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
the unit is not washing. the unit needs the sump and the control; ordrng 1 W11462461 (control) and 1 W11460946 (sump)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
"the unit is not locking the door in any cycle. found the door lock is getting voltage. replaced the lock with vs and retested. the unit is now locking the door draining and spinning good. the unit is now ready; ordrng 1 W11316250 (latch), used 1 W11316250 (lock) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Gainesville, Virginia 20155
Justin S.
Job Details:
11/28/2022
the unit is making a lot of noise when plugged in. found thew noise is from the evaporator fan. replaced the evaporator fan with vs and retested. the unit is now ready; ordrng 1 W11499658 (fan)
We serviced a
WHIRLPOOL WASHER
Model WED4815EW
Near Alexandria, Virginia 22306
Justin S.
Job Details:
11/28/2022
cannot find this unit. still shows active in the lowes system; saved tckt
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Easton, Maryland 21601
Emmanuel R.
Job Details:
11/28/2022
"Cs unit stopped making ice, confirmed complaint. I found the recirculation pump is getting volatge but not activating. The pre-id recirc pump is defective and looks like it been used. Reorder pump. Customer paid in full.; ordrng 1 w11542867 (recirc-pump)"
We serviced a
WHIRLPOOL MICROWAVE
Model MMV5208WW1
Near Charlottesville, Virginia 22903
Kyle A.
Job Details:
11/28/2022
Unit within 30 days. Called office techline after finding unit not heating and making loud buzz New diode is blown and magnetron is reading improper resistance. Capacitor and transformer check out. Ordering diode and will install both on return.; ordrng 1 W11256462 (Diode rop1y)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
11/28/2022
7-4 6-3 7-9 customer stated that the unit made a loud sound and then wouldnt spin. fnd control faulty and a mechanical failure att he gearcase... need parts...; ordrng 1 w11419171 (control) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 w11449841 (gearcase) and 2 2callcount (2 call count)s
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS00
Near Federalsburg, Maryland 21632
Emmanuel R.
Job Details:
11/28/2022
"Cs unit still not cooling properly after repairs, Upon inspection i found the evap has a good frost pattern and 0degrees in the FC and 44degrees in the RC. Fans are running good but the baffle motor doesnt want to activate in test#3. Ordering baffle motor.; ordrng 1 WPW10248595 (baffle motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Charlottesville, Virginia 22903
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit leaking out the front of unit. Did confirm rc drain pan warped causing water to spill out. Ordering drain pan.; ordrng 1 W11457241 (Drain pan)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH06
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/28/2022
"I got here, I talked to a lady in the electrical appliances department and I explained to her that I need to fix a fridge, she went to ask her supervisor and they don't have any service for any fridge; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXSS8
Near North Garden, Virginia 22959
Kyle A.
Job Details:
11/28/2022
Cx complaint of uniy not washing. Did confirm wash motor seized and over heating. Will need to replace wash motor. Cx is going to think over estimate.; ordrng 1 WPW10780877 (Sump assembly)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Greenwood, Virginia 22943
Kyle A.
Job Details:
11/28/2022
Installed parts and tested unit and unit is now as designed.; ordrng 1 Note (Note)
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW08
Near Charlottesville, Virginia 22901
Eric F.
Job Details:
11/28/2022
Confirmed cx complaint unit making loud vibrating noise. Found compressor cooling fan making intermittent vibration noise. Ordering fan and blade.; ordrng 1 W10574477 (motor-evap) and 1 WP2169142 (evaporator fan blade)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not washing. Did confirm splutch has thrown iron ring and gearcase is leaking oil. Will need to return to replace both.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Shifter) and 1 2count (2count)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Washington, District of Columbia 20009
Mitchell H.
Job Details:
11/28/2022
"cx complaint unti is now freezing items in fridge section. found units freezer was 20 degrees and no food in fridge to test temps. unit has ball of ice on evap indicating low charge. unit has SS leak, ordeirng evap and couplers for return visit. 2 ct SS on return; ordrng 1 W11578004 (evap) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS06
Near Bowie, Maryland 20721
David J.
Job Details:
11/28/2022
CX complaint when microwave is running they hear a creaking noise. Inspected unit and attempted to heat paper towel which work properly. But while using it hurt small clicking noise underneath of microwave. Sound is coming from turntable motor and needs to be replaced. Ordering part for return visit and scheduled follow up appointment.; ordrng 1 WPW10466420 (Turn table motor) and 1 Look (Look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamsburg, Virginia 23185
Carl A.
Job Details:
11/28/2022
"cx complaint of door not being able to open all the way,checked unit to find the kick plate sitting correctly,found that the kick plate is deformed in on top portion causeing the door to be hard to open,ordering part needed for repairs; ordrng 1 WPW10713153 (grille)"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Yorktown, Virginia 23690
Carl A.
Job Details:
11/28/2022
"cx complaint of unit not heaitng,checked unit to find dioed arching ordering parts for repairs; ordrng 2 W11256462 (High-Voltage Diode)s and 1 W11391712 ( Magnetron) and 1 W10850446 (capactr-mg)"
We serviced a
MAYTAG WASHER
Model WTW5000DW2
Near Bumpass, Virginia 23024
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit found agitator plate will not come off will need to break off. Wash basket is wobbly as can be pretty sure hub is the issue unable to confirm due to the agitator plate ordering parts washplate and hub for return qouted 398.16 cx paid 288.16 will still owe 110.00 for labor; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Springfield, Virginia 22151
Carl R.
Job Details:
11/28/2022
Called cx at 5:25. Went to voice mail. Cx is home. Inspected unit and found sensing light flashing. Talked with tech support and attempted to utilize unit in diagnostic mode. 3 attempts was made and diagnostic mode was not going into diag mode. Ordering control and suspension is needed. More time is needed for diag. And tech support must be called. Also unit needed to be Calibrated. See pics of thank you card. For further notes.; ordrng 1 W11170319 (Control) and 1 W10780045 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Newark, Delaware
Alexander W.
Job Details:
11/28/2022
RC door damaged. Ordering RC door and badge cannot resched due to SO part. ; ordrng 1 LW10912075 (RC door) and 1 W11223753 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arnold, Maryland 21012
Alexander D.
Job Details:
11/28/2022
"cx complaint unit not cooling properly. inspected unit and verified complaint. found evap overfrosted. defrost thermistor is reading 32k ohms while encased in frost, should be good. found evap harness has bad connection on brown wire to heater. resecured connection and element started heating. cleared all frost with steamer. ordering evap harness, call cx to schedule return visit once we have eta on parts.; ordrng 1 W11581973 (evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rockville, Maryland
Roberto I.
Job Details:
11/28/2022
"CX complaint no ice.Ran icemaker test, found it stick in the home position. Attempted to start it few times until harvested, but was noisy and slow. Ordering icemaker W11546935. Return visit 12/9/22; ordrng 1 W11546935 (icemaker) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leesburg, Virginia 20175
Justin S.
Job Details:
11/28/2022
"brown wire has come out of the harness connection. reconnected and the unit is now good.; ordrng 1 W11546681 (harness), used 1 W11546681 (harness) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Chantilly, Virginia 20151
Justin S.
Job Details:
11/28/2022
the unit is not heating in cycle. found the mag is open. replaced the mag with vs and retested. the unti is now heating good. the unit is now ready; ordrng 1 W11391712 (mag)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Sterling, Virginia 20166
Justin S.
Job Details:
11/28/2022
the unit is just locking and unlocking the lid when tested. replaced the lock with vs and rested. the unit is now locking the lid agitating spinning draining and filling correctly. the unit is now ready; ordrng 1 W11307244 (latch)
We serviced a
WHIRLPOOL DISHWASHER
Model GU3100XTVQ
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/28/2022
"Cx complaint water leak from the door.Inspected unit, found cabinets, floor andder the unit, all broken and the unit tilting on the left side and leaking. Explained the situation to the cx and then use shims and adjusted legs on front end rear to leveled the unit. Ran a cycle for several minutes, no leaks."
We serviced a
FORD VAN
Model TRANSIT117
Near Chester, Virginia 23831
Chris B.
Job Details:
11/28/2022
stopped at jiffy lube to have breaks checked due to loud noise they stated right front break caliper was loose
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
11/28/2022
"Confirmed cx complaint unit leaking. Found gasket improperly mounted, 3rd level rack nuts loose. Remounted gasket, secured rack nuts. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Portsmouth, Virginia 23702
Zachery R.
Job Details:
11/28/2022
"cx complaint doors not sealing. checked unit, doors are sealing good, advised cx to rearrange food in fc so door can seal as designed. checked temps, fc at -.4 degrees, rc at 37 degrees, verified unit has proper control, also verified unit is going into defrost mode. advised cx to rearrange food and if possible remove some and store in deep freezer. unit working as designed."
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP3
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details:
11/28/2022
cx complaint unit is not coming on at all. got to unit and found one light very dim and console unresponsive. replaced console with pre id part and tested. unti is now working as desinged. cx paid in full. job completed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/28/2022
Cx Complaint is the unit is making noise. Inspected unit and found the unit is making a noise from the front. Pulled front and found the blower wheel loose tighten and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/28/2022
CX Complaint is the the lid not locking. Inspected unit and found the lid latch has popped out of position fixed and tested unit is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/28/2022
repalce dall parts ordered was unable to tested unit as uni t has not been fully installed yet missing water line and drain line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Newport News, Virginia 23602
Lucas R.
Job Details:
11/28/2022
"replaced compressor and drier, pressurized 140 psi nitrogen, found leak at evaporator, replaced evap, vacuuumed and charged, verrified low pressure at 5 psi, advised to monitor, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Doswell, Virginia 23047
Thomas B.
Job Details:
11/28/2022
Cx complaint unit is not working properly inspected unit removed and replaced the console tested and inspected for proper use unit now functions normally
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kearneysville, West Virginia 25430
Ricky E.
Job Details:
11/28/2022
"customer stted that the unit wouldnt spin. fnd long fill error storeed. fnd sediment in the valve, cleared sediment, but the valve is no good.. customer is replacing the unit..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Charles Town, West Virginia 25414
Ricky E.
Job Details:
11/28/2022
"the unit has filter issues, the filter is over 6 mounths old. the customer is replacing the filter..W11162042"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexandria, Virginia 22306
Lloyd B.
Job Details:
11/28/2022
"Cx complained the unit did not clean their clothes. Inspected the unit and found in diagnostics, no hot water entered the tub. The valve at the house was off. Turned it on and tested and it performed each step in diagnostics."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond, Virginia 23234
Chris B.
Job Details:
11/28/2022
replaced ordered parts tesetd unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/28/2022
"came out to replace ice maker , replaced and tested unit , unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Washington, District of Columbia 20003
Samuel R.
Job Details:
11/28/2022
replaced bellow and tested unit.now working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadway, Virginia 22815
Danny R.
Job Details:
11/28/2022
i found shifter out ofplace reseated arm and now checksok also told cx about how much softner to use and to load the unit right was getting out of balance code. unit checksok now passed diag
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Timberville, Virginia 22853
Danny R.
Job Details:
11/28/2022
"found wire loose and timer reinstalled harness so power goes to sensored dry , now works ok ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Dumfries, Virginia 22026
Tanner B.
Job Details:
11/28/2022
"inst6alled new compressor , refilled w/ 1.91oz r600a.. allow 24hrs too cool. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterfield, Virginia 23838
John P.
Job Details:
11/28/2022
CX Complaint unit not cooling in fresh food compartment and also not cooling well in freezer compartment checked unit found evaporator covered in ice upon removing ice found brown wire not seated in connector causing unit to not defrost seated wire removed ice tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Front Royal, Virginia 22630
Ezra M.
Job Details:
11/28/2022
"no answer at door. called office, spoke with CV, duplicate ticket, should not have been scheduled."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/28/2022
"found unit on control lock, cleared drain line, reset calibrated, unit now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details:
11/28/2022
i was able to access unit and defrost FC evap and replace the FC evap harness as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Spring Grove, Pennsylvania 17362
Drew B.
Job Details:
11/28/2022
cx complaint that unit is not going through cycle as should be has to run drain and spin. i foudn the unit to have clogged dirt in the cold valve. and will need cleaned out did so and now checks good
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near York, Pennsylvania 17403
Drew B.
Job Details:
11/28/2022
replaced parts and now checks good
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Germantown, Maryland 20876
Julian H.
Job Details:
11/28/2022
replaced parts & working
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit made noise. Inspected the unit and found a noisy drain pump. Removed the pump and reinstalled and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/28/2022
"replaced tub suspension cam and gearcase, unit no longer leaking"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Cx complaint there would be water on top of the freezer door and IM is not working. Inspected unit no water on FC door. All gaskets sealing good. Cx said has not been water for a few days now and IM is now working. Advised cx to watch IM if it leaks from there. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond, Virginia 23235
Joseph D.
Job Details:
11/28/2022
"replaced failed door seal, unit now heating, sealing properly. original door seal not adhered properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Fulton, Maryland 20759
Andrew H.
Job Details:
11/28/2022
Replaced extension and tested unit. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Newport News, Virginia 23608
Carl A.
Job Details:
11/28/2022
"cx complaint of temps beening too cold in rc.checked unit to find 13 in fc, and 34 in fc,found gap between cabinet and liner called techline spoke with Austin was advise that unit is no repairable and to have cx call whirlpool on issue"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Quantico, Virginia 22134
Tanner B.
Job Details:
11/28/2022
"Installed new trans and clucth , shifter and belt. recalibrated unit and tested in diag . Job complete"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Advised cx of cost of diag and they will call whirlpool to see if they can get it covered. If cx calls back order W10877180-knob.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Falls Church, Virginia 22042
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Pulled unit from underneath counter top and removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks and no leaks found. Unit working properly."
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near McLean, Virginia 22102
Carl R.
Job Details:
11/28/2022
"Cx complaint is, Freezer door not closing tight, defrosting on the top of freezer, water drop. Opened Fc door and seen frost and ice buildup on the freezer side. Removed ice and frost build up on door and ceiling. Used a bright light to see any gaps from the door gasket. Light was noticed from a gap between the gasket and fram of the freezer. Called tech support to document findings. No fram damage or warping of fram found. Used heat to fluff out door gaskets on Fc and Rc gaskets. Left instructions to not open doo9rs for 30 to 40 min. Unit working properly."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
11/28/2022
"installed parts, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Great Falls, Virginia 22066
Christian C.
Job Details:
11/28/2022
Cx complaint soap keeps pouring in and softener always look full. Inspected unit no errors. Advised cx how the dispenser works. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB
Near Randallstown, Maryland 21133
Keith H.
Job Details:
11/28/2022
cx cancelled upon arrival
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Middle River, Maryland 21220
Neil H.
Job Details:
11/28/2022
replaced the control and console unit tested good 110 collected
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Richmond, Virginia 23230
Jonathon C.
Job Details:
11/28/2022
"cx complaint, F1E0 when trying to bake. tested unit, verified complaint. F1E0 is a board error, tech sheet called for a powercycle to reset board. cycled breaker for 30 seconds, unit now working as designed. if return visit is needed for the same issue, order main board W11100515"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH02
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/28/2022
Cx complaint of unit not draining and freezing water in fc compartment. Did confirm and found ptrap had a plug of mold in it. Removed blockage and washed out ptrap with soapy water. Removed ice and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Portsmouth, Virginia 23703
Anthony D.
Job Details:
11/28/2022
cx complaint of unit not drying dishes checked unit no error codes present ran test cycle had error sode f6e2 inlet water(fill valve electrical problem) called techline spoke with bruce was advised everything is checking good and to turn up rinse aid dispenser setting from 2 to 4 and if issue still persists to have customer start cycle before techs arrival so tech can check heating element durnig normal cycle and temp of water as of now unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Henrico, Virginia 23231
Chris B.
Job Details:
11/28/2022
cx comp water accumulates on lid of washer insp unit conf cx comp found when hot valve is on unit steams up lid no water leaking on floor or with unit explained to cx steam is very normal on glass lid unit working as desighned
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained the unit did not heat. Installed new thermostat and tested and it now heats to 350 degrees. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Midlothian, Virginia 23113
Joseph D.
Job Details:
11/28/2022
" found unit with squeeling slider, replaced squeeling slider and unit no longer squeeling."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Richmond, Virginia 23226
Joseph D.
Job Details:
11/28/2022
"cx complaint of mold/mildew on seperator gasket. removed gsket and cleaned, quoted cx for new seperator, cx declined new part. unit now working properly."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Tysons, Virginia 22102
Jason A.
Job Details:
11/28/2022
Knocked on door unit 712 & new tenant. Maintenance states walk thru completed & unit was accepted
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Richmond, Virginia 23221
Joseph D.
Job Details:
11/28/2022
"cx compaint that burners are flashing confirmed complaint, working as designed. cx instruct, cx complaint that knobs are difficult to read, due to recession on control panel. unit operating properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
11/28/2022
Cx complained of a door open alarm and no ui display. Installed new harness and Ui and the ui now works and there is no door open alarm. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Glen Allen, Virginia 23060
Jonathon C.
Job Details:
11/28/2022
"cx complaint, unit not cooling. tested unit, verified complaint. found evap frozen over. got readings from board. rc therm, 4.18k ohms (60-65 degrees) fc therm, 5.5k ohms (~49*) and heater circuit OL. thawed Evap, found heater circuit de pinned, repaired heater plug. ohm'd heater circuit, 55k ohms, good with room temp bi metal. job is complete. cx paid service call and and labor for 230$"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Sandy Hook, Virginia 23153
Jerod R.
Job Details:
11/28/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Springs, Virginia 23075
Chris B.
Job Details:
11/28/2022
replaced IM tested unit working as desighned
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Woodstock, Maryland 21163
Robert L.
Job Details:
11/28/2022
"on arrival, checked framing , found left rail front screw was 1/4' away from rail and right side was 1/2', left rail had 2 screw holes for adjustments, lowered left side and now panel aligns perfectly, level with 1' gap to oven door, tried raising but right side dint have 2nd hole for height adjustment, left with 1' gap, drawer closed and locked in place, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Gambrills, Maryland 21054
Eric W.
Job Details:
11/28/2022
cx complaint was popping or cracking noise - refrigerator found water line tapping on unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/28/2022
Replaced tub seal.. unit tested ok.. no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, Virginia 23661
Anthony D.
Job Details:
11/28/2022
replaced gearcase motor washplate slputch belt calibrated tested unit is working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Hyattsville, Maryland 20783
David J.
Job Details:
11/28/2022
"Cx complaint unit makes loud clicking noise. After previous tech visit he found unit needed gear case and and agitator. Replaced parts as stated by previous tech. Ran diag cycle and completed with no noise, checked for errors and had none. Re calibrated unit. Cx was with me during while repair and no longer hears noise. Unit is now working as intended. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cockeysville, Maryland 21030
Brian R.
Job Details:
11/28/2022
came out to replace parts. doorshipped to cx and good. wrong harness in bag. new door came with UI tapped to it. sent ordered UI back. tested and went over unit. un it now checks. cx will keep a eye on unit and see how it does and will call back if needed.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/28/2022
"Replaced cntrl elec. reset power, compressor is on. frost pattern cks ok"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Sandston, Virginia 23150
Chris B.
Job Details:
11/28/2022
cx comp unit will state f4e4 when in popcorn mode insp unit conf cx comp replaced control tested unit did cook bag of popcorn unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21701
Ricardo S.
Job Details:
11/28/2022
"Replaced paerts. reset power, damper control worknig ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near North Potomac, Maryland 20878
Julian H.
Job Details:
11/28/2022
replaced parts can set temperature down now working fine MUST WAIT 24 HRS FOR UNIT TO COOL DOWN
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Silver Spring, Maryland 20910
Dustin F.
Job Details:
11/28/2022
"CX complaint: Unit keeps saying to close door when trying to operate.Inspected unit, confirmed complaint, Found interlock switch stuck open, as well as damage to the reciever catch on the bottom switch. replaced Interlock switch with PRe Id Interlock kit and tested unit, unit now working as intended. CX paid in full."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles City, Virginia 23030
Chris B.
Job Details:
11/28/2022
cx comp unit will not spin close out insp unit could not duplicate cx comp found cx was unit non he detergent and not using bulky cycle when washing towels advised cx of use and care tested unit working as desighned no errors stored at this time
We serviced a
MAYTAG WASHER
Model Mvw7230hw0
Near New Market, Maryland 21774
Ricardo S.
Job Details:
11/28/2022
"Cx complains about a noise at the end of the cycle, isnpected unit, the nosie comes from underneath, cks unit, the rotor screw is on the floor so the noise comes from the rotor.. unit tested several times and washer machine workling ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Millersville, Maryland 21108
Alexander D.
Job Details:
11/28/2022
"cx complaint unit wasnt starting but is working now. shortly after starting unit, it would beep and flash clean light. cx said her son looked at it and pulled it out and did something to get it to work but not sure what and he said there was no errors. cx said unit has been working ever sine. inspected unit, no errors. test cycle ran correctly. cannout recreate isssue at this time, everything checks good. advised cx to monitor and call back if issue happens again. if cx calls back, preid control(W11572094)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Reisterstown, Maryland 21136
Keith H.
Job Details:
11/28/2022
repalced heater per servcie bullentin