We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frederick, MD 21702
Ricky E.
Job Details: 07/05/2022
"installed parts, verified operation, unit passed service test , unit cks ok..."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grasonville, MD 21638
Jonathon C.
Job Details: 07/05/2022
"cx complaint, unit leaking. tested unit, verified complaint. found drain pump leaking through motor. ordering drain pump and returning with sump just in case. resched for 7/12/22, cx prefers an AM appointment.; ordrng 1 W10876537 (drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Gainesville, VA 20155
Demonte S.
Job Details: 07/05/2022
Inspected the unit. Found that the cx is saying that the Dishwasher Door is opening in the Cycle. Checked the Door. Found that the Door is going past the 90 Degrees. Installed Left & Right Hinges. Tested the Dishwasher. No Leaks. Unit is working as Designed. Cx paid in full by Card. ( The dishwasher mounting is crooked. I didn't unmount the Dishwasher. Cx will need to have this issue fixed. The right of the door is hitting the cabinet.)
We serviced a
WHIRLPOOL RANGE
Model KFEG500EWH
Near Annapolis, MD 21401
Kevin P.
Job Details: 07/05/2022
"unit is warranty 7 days old per receipt p.o.p. saved to quik pics. cx complaint exterior oven surfaces getting hot while baking in the oven. tested all surfaces per allowable specs and while surfaces are hot none came close, all atleast 30 degrees below acceptable temperatures. unit tests good, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBW00
Near Montclair, VA 22025
Robert W.
Job Details: 07/05/2022
Cx Complaint is the unit never made ice tested IM and IM isnt calling for water. Replaced IM and tested unit is now filling with water
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Odenton, MD 21113
Alexander D.
Job Details: 07/05/2022
"cx complaint received notice saying unit needs service. inspected unit and verified complaint. found serial# in range of service pointer for heater replacement. replaced heater. no signs unit has leaked. noticed drain hose routed around base, not crushed yet. rerouted drain hose to run thru base. tested unit. no leaks. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Annapolis, MD 21401
Kevin P.
Job Details: 07/05/2022
"cx complaint unit not cooling properly, no cooling or airflow in ff section and some items are frozen in freezer but nothing cx has put in recently. compressor is scorching hot and pulling .54 amp draw indicating a low charge and evap has a large ball of ice on cap tubes in top right corned and little to no frost pattern anywhere else. fan is gettin g power but just surges and will not spin. qouted cx for repair including compressor, uv drier, process stub, and evap fan 1274.23 total and explained to cx sealed system repairs are not guaranteed as much of the refrigerant lines are not accessible and therefore cant be checked. collected 120 service call by cc. cx declining repair at this time. job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Washington, DC 20011
Samuel R.
Job Details: 07/05/2022
while attemping repair found two wires had failed on harness.unit will need a harness to complete repair W11176109 4 tribles; ordrng 1 W11176109 (harness)
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Williamsburg, VA 23188
Justin W.
Job Details: 07/05/2022
cx complaint cooktop damaged. cx had cooktop shipped to house. arrived opened new glasstop and inspected top is good. replaced and tested unit working as designed
We serviced a
WHIRLPOOL ICE MAKER
Model GX5FHTXVY07
Near Harrisburg, PA 17112
Justin L.
Job Details: 07/05/2022
Cx complaint unit not making ice. Was able to access unit and found icemaker stuck mid harvest and just chattering. Attempted to jump to no avail. Quoted cx for replacement of icemaker and collected full amount. Setting return for Thurs 7/7/22; ordrng 1 D7824706Q (icemaker)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Potomac, MD 20854
Julian H.
Job Details: 07/05/2022
"CX complaint noisy convection fan.Tested unit on convection bake,confirmed noise fan rattles when it heats up need part; ordrng 1 W10860984 (motor-fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Norfolk, VA 23518
Zachery R.
Job Details: 07/05/2022
"replaced door, tested, unit working as designed. left old part with cx."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Sterling, VA 20166
Carl R.
Job Details: 07/05/2022
"Washer stopped 2 minutes after cycle started, threw an error but shut down shortly after. The unit will now not turn on even after unplugging and plugging in the unit. No water has leaked out of the bottom of the washer(no leak to trigger an electrical short) , so the fault may be in the control panel itself. Checked power at wall, Unit is getting 120 vac from the wall. At j12 unit control is getting 120vac. Checked j18 console is getting 5vdc. Ohmed wires to console. 00 ohms of resistance on console wire harness."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Arlington, VA 22207
Eric W.
Job Details: 07/05/2022
cx complant of uit making noise went to installed rollers and found the plastic clip had come off put clip back on and tested unit no more noise
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Ashburn, VA 20148
Carl R.
Job Details: 07/05/2022
"Water Dispensing Slowly - Side by Side Refrigerator. When you press the water dispenser, no water comes from out. Check water filter to see of water filter was needed, or if housing was malfunctioning. No water from dispenser. Checked water tank to see if it was frozen. Found water tank frozen. Used towel and heat gun to defrost frozen water at tank and elbow. Also used puddy on slow and hole in frige for water line. Water flows properly."
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 07/05/2022
Cx complaint unit is not working properly inspected unit found leaking at the water valve qouted 337.07 for repair cx paid in full by CC; ordrng 1 W11165546 (valve)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fairfax, VA 22033
Richard B.
Job Details: 07/05/2022
"CX complant. While setting the timer , the knob snapped. Inspected unit and found timer shaft snapped off . And inside the knob. Found unit needs a timer assembly , Further work needed, In stock , RB; ordrng 1 WPW10642928 (timer)"
We serviced a
WHIRLPOOL DRYER
Model WED8500SR0
Near Bethesda, MD 20814
Roberto I.
Job Details: 07/05/2022
"CX complaint dryer not starting.Attempted the ra a cycle, control relay clicked but the drum didn't start. Remofed front cover, found open thermal fuse. Bypassed fuse and started a cycle. the heater made very little heat. Confirmed 240V to the heater, found heater shorted to ground. Ordering heater WP8544771 and thermal fuse WP3392519. Collected $264.87, balance due $125. Cx will call to schedule return visit; ordrng 1 WP8544771 (heater) and 1 WP3392519 (thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Annandale, VA 22003
Christian C.
Job Details: 07/05/2022
Cx complaint both sections are not cooling. Inspected unit found evap frozen over. Defrosted evap. Tested evap thermistor reading 2.4k ohms after leaving in room temp. Tested heater getting 88.6 ohms. Evap fan is working and strong. Ran heater through service mode and heater is heating up. Good frost pattern on evap. Ordering control. None in stock at upper marlboro or whirlpool.; ordrng 1 W11546690 (control box)
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS09
Near Chantilly, VA 20151
Richard B.
Job Details: 07/05/2022
"CX complant. Hole in microwave . Inspected unit and found microwave wave guide cover has a hole in it , Wave guide cover has a hole in it, Microwave heating fine otherwise. Called saftey and reported findings. SR7733981678 . Covered . K13DWD1WPL1 covers , Installed new cover and tested unit. Working as designed. RB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Baltimore, MD 21215
Keith H.
Job Details: 07/05/2022
cx complaint is unit wont come on inpscted unit and found the console unresponsive; ordrng 1 W11319991 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21215
Keith H.
Job Details: 07/05/2022
installed fitting on watertube tested it unit is working
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Bowie, MD 20721
Emmanuel R.
Job Details: 07/05/2022
"Installed Mw door ,inspected unit. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Middletown, DE 19709
Frederick R.
Job Details: 07/05/2022
CX complaint is oven temps not right. Inspected/testetd and verified complaint. Set oven to 350f and actual temp was 415f. Calibrated unit to get it within specs. Final temp at +15 was only 20 degrees off. Unit is now working as designed. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Powhatan, VA 23139
Joseph D.
Job Details: 07/05/2022
"smmfloor@msn.com found unit with faulty freezer fan, wouldnt run when supplied power. replaced and unit should cool down within a few hours"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dayton, MD 21036
Robert L.
Job Details: 07/05/2022
"installed new sump per previous, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL DRYER
Model MED6630HW2
Near Deale, MD 20733
Shane B.
Job Details: 07/05/2022
installed both ordered parts and tested unit for cx. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ashburn, VA 20148
Carl R.
Job Details: 07/05/2022
Aig ref//ice buildup//dripping//faulty drawer. Every thing on the unitbis works properly. Unit needs Grey service kit.W10864519 service pointer.; ordrng 1 W10864519 (Grey kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Ocean View, DE 19967
Michael E.
Job Details: 07/05/2022
"CX complaint: door open alarm comes on every 20min to 2hrs. On prevous visit, we replaced the switch that seemed to be the prioblem. Since then it has been still doing it until CX unplugged unit and took UI into and out of diagnostic. Problem began when CX replaced the filter. Control board W11224256 needed. CX would like to contact WP to request a concession before approving repair. Quoted CX price for control at 205.44. Job is complete until approved"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Harrington, DE 19952
Andrew W.
Job Details: 07/05/2022
"cx complaint is not dripping still. cx had ss work done on unit and unit is working as designed. cx stated the back panel was not installed back onto the unit after repairs and just wanted it back on. re installed back panel. unit is working as designed, job complete"
We serviced a
WHIRLPOOL HOOD
Model KXU4236YSS0
Near Washington, DC 20016
Samuel R.
Job Details: 07/05/2022
cx complaint charcoal filter came off.inspected unit and could confirm.reinstaled charcoal filter for cx.tested unit and unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Glenn Dale, MD 20769
Emmanuel R.
Job Details: 07/05/2022
"Cs icemaker doesnt work, I confirmed complaint, upon ispection i found the electrical connection was not secured. I secured electrical connector and tested unit. Unit is now working designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Woodbridge, VA 22193
Robert W.
Job Details: 07/05/2022
"CX Complaint is the unit isnt making ice. Inspected unit and found Error E5 Unit is getting good power temp in IM is 5 deg temp is good all fans are working and IM is getting water, Replace IM and tested unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVS03
Near Colonial Heights, VA 23834
John P.
Job Details: 07/05/2022
Installed bracket tested working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS01
Near Baltimore, MD 21209
Keith H.
Job Details: 07/05/2022
cx complaint is lights are out scode S84638 covers parts and labor ordering 12 leds; ordrng 12 W11484836 (module)s
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Annandale, VA 22003
Jason A.
Job Details: 07/05/2022
"CX complaint WASHER displays 'Remove any load from the basket before running clean washer cycle' message when tub is empty during clean washer cycle. Found F0E9 & E5 error codes for Off Balance. Leveled unit. Check cold & hot water connections. Perform DLMS. Unit is plugged into a power strip with fridge, lights, verizon device. Advised CX washer requires a dedicated outlet. Was able to start a CLEANWASHER cycle by unplugging other electrical loads & pushing start button. Showed CX how to do thius > JJ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM00
Near Front Royal, VA 22630
Daniel J.
Job Details: 07/05/2022
installed new difffuser and replaced leaking filter housing
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Powhatan, VA 23139
Joseph D.
Job Details: 07/05/2022
"replaced sump, unit with bits of metal inside upper washarm/manifold from impeller service pointer Technical Service Pointer #: W11482561B upper washarm wont spin. replaced drain pump, but must replace upper wash arm from damage from Technical Service Pointer #: W11482561B service pointer. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11482561-revb.pdf removed metal from drain hose and manifold.; ordrng 1 W11545334 (manifold 53.46)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gaithersburg, MD 20877
Ricardo S.
Job Details: 07/05/2022
"Cx complains about a noise, inspected unit.. the noise comes from the shield because the nut screw is loose, so the pulley rubs against the shield.. I tighten the nut.. unti working ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Reisterstown, MD 21136
Marc M.
Job Details: 07/05/2022
cx complaint unit not heating correctly. inspected unit and found igtnitor is glowing when indicated in bake cycle however no voltage being sent to gas valve. unit will need parts.; ordrng 1 WPW10556710 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Baltimore, MD 21209
Keith H.
Job Details: 07/05/2022
cx complaint is after having power go out for a minute or two the unit never came back on inspected unit and found control shorted ordeirn new control; ordrng 1 WPW10366605 (cntrl-elec)
We serviced a
KITCHENAID OVEN
Model KOCE500EBL09
Near Williamsburg, VA 23185
Justin W.
Job Details: 07/05/2022
cx complaint microwave not heating properly. checked unit to find magnetron weak not allowing food to heat up efficently ordering magnetron to address issue ordering inverter board just in case. unable to pull unit alone. 2nd tech needed due to location and wire hookup. cx also had complaint on oven light flickering. checked to find loose connector on latch. ordering latch and harness to have in case issue was not resolved. cx to keep eye on it and notify us if lights still flicker upon return visit. cx just had floor done 2nd tech mandatory for unit removal and parts install.; ordrng 1 W11346197 (magnetron) and 1 W11325604 (inverter) and 1 W11233913 (sensor) and 1 W11208292 (temperature sensor) and 1 W10883049 (door latch) and 1 W11132989 (door latch harness)
We serviced a
WHIRLPOOL WASHER
Model GHW9250MW1
Near Mount Rainier, MD 20712
Mitchell H.
Job Details: 07/05/2022
cx complaint units door will not shut. inspected unit and found door lock broken. as well as the handle broken off. installed new door lock and handle. cx paid in full. unit now working as desinged.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Potomac, MD 20854
Julian H.
Job Details: 07/05/2022
CX complaint about odor removed pan and cleaned it for CX replaced filter CX also complaining about gasket found that is is ripping on FC bottom rh need parts charged CX 2 COUNTS TIME CONSUMING CALL CX PIF; ordrng 1 WP2266905 (gasket-fip) and 1 2COUNTS (TIME CONSUMING CALL)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Ashburn, VA 20147
Carl R.
Job Details: 07/05/2022
"Long Dry Times - Dryer. Inspected unit and found that the dryer lent, vent tube is clogged. Cx needs a lint removal company. No parts needed"
We serviced a
WHIRLPOOL RANGE
Model RF364BXE
Near Airville, PA 17302
Drew B.
Job Details: 07/05/2022
"cx coomplaint that unit is not heating nor will try you hit broil or bake and the control flashes f3 and when in test shooting found no wires damaged, no issues with connections and checked resistance of sensor within range being room temp and per techsheet if all passes replace conteol 3195168 and restart power that 3195168 no longer aviable. ; ordrng 1 3195168 (control NLA)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kenly, NC 27542
Ronnie B.
Job Details: 07/05/2022
"cx complaint of unit stops cooling after about 2 weeks of run time and has to unplug to defrost. checked unit and found brown wire to heater not seated into connector causing heater failure. properly seated pin into connector, tested heater, confirmed heater operation, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Front Royal, VA 22630
Daniel J.
Job Details: 07/05/2022
waited till 3 older customer said her sono was suppoed to be onsite while having unit serviced and he jsut had knee surgery not sure when he will be available for the next appointment will call and findout than call us back out was unable to trouble shoot; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Norfolk, VA 23508
Lucas R.
Job Details: 07/05/2022
"cx compaint dispenser not working, upper rack issues, checked unit found dispenser door not opning, and upper rack positioner damaged causing rack fall and not hold glasses, replaced dispenser, ordering positioner to complete repair; ordrng 1 W10803790 (positioner)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Franklin, VA 23851
Anthony D.
Job Details: 07/05/2022
"cx complaint unit not spinning and water constantly drips checked unit found F3E2 inlet water temp, F8E1long fill, F8E6 water hazzard, F0E3 overload code, valves ohmed at 1.1kohms which is out of range indicating bad inlet valve ordering valve to complete repair ; ordrng 1 W11165546 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Odenton, MD 21113
Alexander D.
Job Details: 07/05/2022
"cx complaint clip fell off upper rack and now tine row is loose. inspected unit and verified complaint. clip cx found is dispenser guard clip, found tine row clip in bottom of unit. reinstalled clips and tested. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Chantilly, VA 20151
Justin S.
Job Details: 07/05/2022
the unit is not locking the lid. found the lid lock is getting voltage. replaced the lid lock with vs and retested. the unit is now draining and spinning good. the unit is now ready; ordrng 1 W11307244 (lock)
We serviced a
AMANA O.T.R MICROWAVE
Model AMV2307PFS07
Near Woodbridge, VA 22193
Robert W.
Job Details: 07/05/2022
CX Cancelled appt when i arrived through phone call.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Ruckersville, VA 22968
Kyle A.
Job Details: 07/05/2022
Cx complaint of unit leaking. Did confirm crushed corner that has split the seam. Will need to return with tub. ; ordrng 1 W11409866 (Tub)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Lexington Park, MD 20653
Shawn D.
Job Details: 07/05/2022
cx complaint unit isnt turning on. inspected unit then tried turning it on and will not turn on. pulled unit out ad checked outlet power and has good power but now is stacked. control has 240 ui has dc voltage but is not working. ordering ui and control for return; ordrng 1 W11378950 (ui control) and 1 W11491458 (acu)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Winchester, VA 22603
Justin S.
Job Details: 07/05/2022
the unit is not filling. found the valve is getting voltage. replaced the valve with vs and retested. the unit is now agitating spinning draining and filling good. the unit is now ready; ordrng 1 W11210463 (valve)
We serviced a
KITCHENAID OVEN
Model KODE500ESS01
Near Ellicott City, MD 21042
Robert L.
Job Details: 07/05/2022
"cx complaint oven never reach temp and stop heating after preheat, cx had $1400 repair but no sure what parts replaced last month, found f6e6(comm AM1) cant confirm proper console installed, preheated both to 350/400/450 , upper oven consistantly 60-80 under found calibrated to +30, so about 100 off, lower tested ok at all 3 levels, would need console and upper oven control , cx to verify parts repalced and call back, collected $120 ch#2251"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ruckersville, VA 22968
Kyle A.
Job Details: 07/05/2022
Cx complaint of a drain problem. Did confirm hole in drain hose. Ordering hose.; ordrng 1 W11414944 (Drain hose) and 1 W11545578 (Clamp) and 1 WP285655 (Clamp)
We serviced a
KITCHENAID OVEN
Model KEBC107KSS0
Near Ellicott City, MD 21042
Robert L.
Job Details: 07/05/2022
"cx complaint glass broken and door flops down low, found inner glass cracked , door does go past 90 but closes fine, quoted for hinges cx declined, ordering inner glass, collected $244.33 MC cx owes $140 labor on return; ordrng 1 WP4449259 (glass-door)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Woodstock, VA 22664
Justin S.
Job Details: 07/05/2022
the unit is not draining. found the drain pump is not activating. replaced the drain pump with vs and retested. the unit is now draining and spinning good. the unit is now ready; ordrng 1 W11458345 (pump)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Millersville, MD 21108
Alexander D.
Job Details: 07/05/2022
"upon arrival, noticed unit not pushed all the way into cutout, cx said theres a pipe behind it so it cant get pushed in. cx complaint unit not cleaning dishes. inspected unit and verified complaint. ran diagnostics, f8e2 fill valve electrical problem, fAe2 vent electrical problem errors stored. ran test cycle. unit filled good, vent runs good. found washmotor runs but no water pumping out. ordering sump asm, in stock @tribles. scheduled return visit for 7/8; ordrng 1 W11416363 (sump asm)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manassas, VA 20109
Justin S.
Job Details: 07/05/2022
the unit is not draining. found the drain pump is getting voltage. replaced the drain pump with vs and retested. the unit is now agitating spinning draining and filling good. the unit is now ready; ordrng 1 W10919003 (pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Centreville, VA 20121
Richard B.
Job Details: 07/05/2022
"CX complant, Disheas not drying. Inspected unit and found door switch error code, Found rinse aid dispenser empty , CX stated regardless of cycles wter remains. Ran a test wash and machine has good wash pressure Good rinse as well as drain. Machine heating correctly as well. Advised CX rinse aid needs to be used as well as longer heated cycles. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Winchester, VA 22601
Justin S.
Job Details: 07/05/2022
plugged the unit in and it started making a lot of noise. the noise is fromt he fan. replaced the fan with vs and tested. the unit is now sounding good and cooling. the unit is now ready; ordrng 1 WP2315539 (fan)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC0
Near McLean, VA 22101
Eric W.
Job Details: 07/05/2022
installed new water valve and tested on quick wash unit is good
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Newport News, VA 23602
Justin W.
Job Details: 07/05/2022
cx complaint noisey operations. checked unit to find jewelry bead in felt. removed bead and tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHB0
Near Gaithersburg, MD 20886
Ricardo S.
Job Details: 07/05/2022
"Cx complains that the upper dishrack falls down, ajuster broken, replaced part from v/s unit tested ok; ordrng 1 W10712395 (adjuster), used 1 w10712395 (adjuster) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Springfield, VA 22153
Jason A.
Job Details: 07/05/2022
CX complaint WASHER squeaking squealing noise - sometimes doesnt complete cycle - load is wet & CX has to unplug & restart to drain & spin. Check - no error codes. Motor shifter splutch & agitator components are good & tight no oil leaks. Level unit. Ran several hi spin / agitate tests. Verified cold & hot water connections. Water hoses / drain & power cord not too close to rear of unit. DLMS & ran test wash. Ran drain & spin. Could not replicate noise unitil loaded unit with some large towels & max fill. A few minutes later the squeaking was heard during agitate. 2Count. Gearcase OOS > JJ; ordrng 1 W11449840 (gearcase. OOS) and 1 W10721967 (splutch) and 1 W11481722 (actuator)
We serviced a
JENN-AIR MICROWAVE
Model JMC3415ES01
Near Harrisburg, PA 17110
Justin L.
Job Details: 07/05/2022
Cx complaint unit not heating food properly. Was able to access unit and verify model and serial number along with proof of purchase. FIlled a cup with cold water and ran at 100% for 4:00 minutes to verify complaint and found water and cup didnt heat. During testing found the magnatron would only run at a couple seconds at a time. Ordering necessary parts for repair and once in office will need to call and set return; ordrng 1 W10865474 (capacitor) and 1 W10872254 (diode) and 1 W10865476 (magnatron) and 1 W10865471 (transformer)
We serviced a
FORD TRANSIT UNKNOWN
Model n/a
Near Crofton, MD 21114
Gill G.
Job Details: 07/05/2022
"65,000 mile oil change at Jiffy Lube 7002 Mechanicsville Tpke Mechanicsville, VA 23111. receipt is in the bin."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Gainesville, VA 20155
Demonte S.
Job Details: 07/05/2022
"Inspected the Fresh Food Evaporator in the Refrigerator. Found that the Mastic Tape has signs that the Refrigerator Evaporator is leaking. ( Please see Sd Pictures. ) Unit will need the Compressor, Coupler, Drier & Fresh Food Evaporator. ( 3 count Seal System Repair still need. Will send other parts ordered just in case so tech has all parts needed.); ordrng 1 W11506635 (Coupler) and 1 W11492867 (Whirlpool Refrigerator Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Winchester, VA 22603
Justin S.
Job Details: 07/05/2022
the unit is leaking water from the valve. the unit needs the valve replaced; ordrng 1 W11038689 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bristow, VA 20136
Demonte S.
Job Details: 07/05/2022
Inspected the unit. Found that the cx is saying that the Oven Door is peeling / Stainless Steel is peeling. Checked the Door. Found that the Door Glue isn't holding the Stainless Steel. Unit will need an Outer Door.; ordrng 1 W11176456 (Whirlpool Oven Glass Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Woodlawn, MD 21244
Keith H.
Job Details: 07/05/2022
cx complaint is frost buildup in freezer inspected unit and found gap in door seal i was to heat up adn adjust seal unit is working now
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Woodbridge, VA 22191
Robert W.
Job Details: 07/05/2022
Replaced harness and Evap fan motor unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Orrstown, PA 17244
Andrew S.
Job Details: 07/05/2022
Per previous diag I was able to access and replace the FC harness. I then repowered the unit and found that the unit is now functioning as intended and started developing a frost pattern. Job Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Powhatan, VA 23139
Joseph D.
Job Details: 07/05/2022
"sharon.gunther@hotmail.com lower channel on freezer door is molded improperly and will not hold a gasket, unit wil lneed new door ; ordrng 1 LW10636409 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Abbottstown, PA 17301
Sal R.
Job Details: 07/05/2022
"CX complai t is that the unit is not opperating. I found a F8E2 error code for water overflow. I found thatb when the unit is in stand by mode and the water supply is turned on the cold side of the valve allowes water in. I am ordering 1 water inlet valve (W11210459). Once th3 contract is apporved, please have someone form the office call to set a return date.; ordrng 1 W11210459 (water inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Leesburg, VA 20175
Carl R.
Job Details: 07/05/2022
Refrigerator side not cooling. And sound from condenser fan still exists. Needs 2nd tech to complete ticket. Will use parts on return. Evap fan motor is installed.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brunswick, MD 21716
Ricky E.
Job Details: 07/05/2022
customer stated that the unit would not sttrt.. verified issue and fnd that the door strike is cracked and not enguaging the latch.. need parts...; ordrng 1 w11545309 (strike)
We serviced a
AMANA FREEZER
Model ASI2575GRS08
Near Germantown, MD 20874
Ricardo S.
Job Details: 07/05/2022
"Cx complains that the unit not cooling properly, make noises and freezer is full of ice, so she turned off to defrost the whole unit but when you try to plug it in the unit trips the breaker.. found a bad connection on freezer harness, order parts; ordrng 1 w11546690 (cntrl box) and 1 w11546681 (harness) and 1 w115457180 (start-dev) and 1 w11383260 (hanress) and 1 W11216949 (cntrl-elec)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Frederick, MD 21704
Ricky E.
Job Details: 07/05/2022
customer stated that the unit would not light.. verified issue and fnd that the igniters not sparking when the valve is turned... ckd incoming power and fnd no power to the unit.. there is no breaker for the unit in the box.. the customer is contacting the builder about the issue. the customer just moved in...
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, VA 23238
Jerod R.
Job Details: 07/05/2022
office was closed on arrival; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Union Bridge, MD 21791
Brian R.
Job Details: 07/05/2022
came out and replaced parts and tested unit. unit now checks. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Bethesda, MD 20814
Roberto I.
Job Details: 07/05/2022
"CX complaint dw not draining.Found water in the tub. Ran diag, found F9E1 error. Found noisy drain pump and water remaining in the tub. Removed water and removed drain pump. Found no debris. Replaced drain pump using pre id part. Cleared error and ran atest cycle. The unit worked and drained as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Frederick, MD 21704
Ricky E.
Job Details: 07/05/2022
"ck fnd unit isnt dispensing water, but is making ice.. fnd relay closing at the control.. unit will need the inlet valve assy; ordrng 1 w11548535 (inlet valve)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Richmond, VA 23238
Jerod R.
Job Details: 07/05/2022
"replaced strike and catch, catch had been popped out of mount multiple times, , tested unit with new parts and its working as designed"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model MMV6190FZ1
Near Ijamsville, MD 21754
Ricky E.
Job Details: 07/05/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Marriottsville, MD 21104
Dustin F.
Job Details: 07/05/2022
"CX Complaint: Cooktop Not Working after tripping breaker.Replaced Module and UI display, Tested unit. Works as intended. Job COMPLETE"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Baldwin, MD 21013
Neil H.
Job Details: 07/05/2022
CX COMPLAINT UNIT NOT STARTING WASHING FOUND COLD VALVE FILTER BLOCKED CLEARED AND RECALB. WASHER UNIT TESTED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Baltimore, MD 21209
Keith H.
Job Details: 07/05/2022
cx complaint is ice is clumped up and hard to dispense inpsected unit put into diagnostics no errors and bin is full of ice but some are small and in chunks ordering new icebox fan and valve; ordrng 1 W11482383 (valve) and 1 W10846539 (evaporator fan)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Carlisle, PA 17013
Andrew S.
Job Details: 07/05/2022
Cx complaint is that the drum is not spinning. Upon arrival I found tht the dryer motor comes on and the heat works but the drum doesnt spin. I removed the top of the unit and found that the belt had broken. I am ordering the belt and Idler pulley. I was able to achedule the return for Friday 7/8 AM preference.; ordrng 1 341241 (Belt) and 1 WP691366 (Idler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Glen Allen, VA 23059
Jerod R.
Job Details: 07/05/2022
no adult avaliable; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Severn, MD 21144
Andrew H.
Job Details: 07/05/2022
Arrived to customer's house. Customer stated that she called and canceled appointment on friday.
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Baltimore, MD 21206
Milton J.
Job Details: 07/05/2022
"CX complaint unit not spinning out clothes. Installed new Control, Latch, Valve and Splutch as previously ordered. Calibrated. Auto tested. Unit is now functioning properly. -MJrob"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bowie, MD 20716
Shane B.
Job Details: 07/05/2022
"complaint is the unit asking for the lid to be closed when it already is. i inspected unit and found the strike is broken. i replaced it with one from VS. i checked for codes and found F0E5. cleared code and ran service cycle. unit completed cycle with no issues. lid latch worked fine. unit is working as designed.; ordrng 1 W11457841 (strike), used 1 W11457841 (strike) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Baltimore, MD 21206
Milton J.
Job Details: 07/05/2022
"CX complaint unit intermittenly making ice. Inspected and found bin filled with ice. Removed module cover and harness connector not seating in front of module. Jumped cycle and ice maker went through cycle/filled with no issues. shim that was installed by previous tech not holding position as well. Ordering new LH RC Door, Ice Maker Harness plus returning with Pre-IDed Ice Maker. -MJrob; ordrng 1 W11307224 (LH RC Door) and 1 W10884720 (Ice Maker Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hillcrest Heights, MD 20746
Mitchell H.
Job Details: 07/05/2022
cx complaint unit is not coming on at all. inspected unit and found compressor locked up. unit will need new ocmpressor and a 2 ct SS on return visit. comp not in stock. schedule when it arrives.; ordrng 1 W11370574 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Glen Allen, VA 23059
Jerod R.
Job Details: 07/05/2022
found unit had dented cabinet ordered new cabinet; ordrng 1 W10677265 (cabinet)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Dillsburg, PA 17019
Andrew S.
Job Details: 07/05/2022
Cx complaint is that the unit display is getting dim. It has been slowly getting dimmer. Upon arrival I found that the membrane works and the oven works. The display is barely illuminating but is still. I am ordering the control. Please contact cx when the part is available to schedule the retrun visit.; ordrng 1 W10877730 (Control)