We serviced a
WHIRLPOOL RANGE
Model WGG745S0FE02
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details:
11/29/2022
As per previous tech was able to access unit and replace part. During testing found unit to still not pre-heat. Found element to not glow. Ohmed out and found OL. Ordering ignitor and once approved and in office will need to set return.; ordrng 1 WPW10324738 (ignitor)
We serviced a
KITCHENAID HOOD
Model KVWB400DSS4
Near Norfolk, Virginia 23518
Zachery R.
Job Details:
11/29/2022
"cx complaint fan and light not working. checked unit, come to find defective blower motor, motor has proper voltage but is only humming will not turn. also left light is defective, as well as filter, filter not seating. ordering filter, motor, and returning with control. advised cx parts on back order and office will call for return visit.; ordrng 1 W11351717 (blower wheel) and 1 W11493395 (light) and 1 W10915369 (filter.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Norfolk, Virginia 23502
Zachery R.
Job Details:
11/29/2022
"cx complaint sporatic temps in fc, checked unit, unit has good frost pattern. verified unit is defrosting. come to find defective evap fan, control not sending proper voltage, ordering evap fan and acu to complete repair.; ordrng 1 W11546690 (control) and 1 WP2315549 (evap fan motor) and 1 W11546681 (harness)"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM03
Near Ocean View, Delaware 19967
Frederick R.
Job Details:
11/29/2022
CX complaint is evap freezes over. Tested heater at board (43.6 ohms) thermistor at 7.65k ohms. Testeed heater in forced defrost and it works. Spoke to Scott an WPTL (SR#7735154252). He wants the UI and control replaced at the same time. If the unit continues to have defrost issues it will be processed as non repairable. Unit will not work properly even if defrost issue is resolved because unit is in garage. This will not cause a defrost issue though. SPoke to Christine at WPTP Shipping UI directly to CX and ordering control from Tribles. Order# 1537290305. Auth# W152U80NPL1.; ordrng 1 W11449482 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
11/29/2022
"cx complaint one noise is still present, cx has video evedence of noise. sounds like a rubbing/grinding noise while unit is agitating. inspected unit and found 0 error codes saved. lifted unit up and removed belt cover and found 0 issues with the splutch,drive belt and drive motor. removed spin basket and found no issues there. noise has to be coming from gear case. we have replaced everything elese. called TL (SR7735094126) he agreed with me on replacing gearcase, splutch, drive belt, drive motor. called office and scheduled cx for 12/5/22.; ordrng 1 W11449840 (gear case) and 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 looklook"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Waynesboro, Pennsylvania 17268
Sal R.
Job Details:
11/29/2022
"CX complaint is thar the bake is not working. I found the cooktop and broil elements to be opperating as designed. I found no continuity at the bake element. I am ordering 1 bake element (W11182108). Once the part is avalible, please have someone form the office call to set a return date.; ordrng 1 W11182108 (bake element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Aldie, Virginia 20105
Daniel J.
Job Details:
11/29/2022
evap froze over replaced found gasket failing alos back too lower shelf adjusters failing to hold shelf securley ordering both gaskets and also two adjuster; ordrng 2 W10917313 (gasket)s and 2 W10817918 (assy block)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Stone Ridge, Virginia 20105
Daniel J.
Job Details:
11/29/2022
complaint unit isnt as cool at top of fridge as the bottom zone and ui not working spoke with customer work order built as oww he explained he has a extanded warranty and showed email from aig called office informed work order needs to be built through aig informed customer possible frozen over evap and bad ui or harness; saved tckt
We serviced a
AMANA REFRIGERATOR
Model AFF2534FES3
Near Springfield, Virginia 22153
Demonte S.
Job Details:
11/29/2022
Inspected the unit. Found that the cx is saying that the Drawer to Crisper has fallen off. Checker the lower Drawer. Pantry end cap has snapped on the left side. Unit will need the pantry end cap kit. Cx has paid in full by Card.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Denver, Pennsylvania 17517
Justin L.
Job Details:
11/29/2022
Unable to find physical address. Reached out to office who attempted to contact cx to no response. Waited alotted time and moved on. Cx will need to call in and update address; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, Pennsylvania 17408
Bernard M.
Job Details:
11/29/2022
"When arrived cx stated they weren't able to get the lid open. Entered into diag and found error code F5E3 lid lock fault. Attempted to run test and the latch would just click. Ordering lid latch, found in stock and set return for 12/2. Office will contact cx with time frame; ordrng 1 W11513248 (lid latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Farmville, Virginia 23901
Kyle A.
Job Details:
11/29/2022
Could not access ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chevy Chase, Maryland 20815
Emmanuel R.
Job Details:
11/29/2022
"Installed new control, tested unit. Found the icebox fan is not turning on and surges in diagnostic mode, ordering fan, Also the thermistor wasnt in my bin so ill have to reorder it,; ordrng 1 W10316760 (thermistor) and 1 W10846539 (fan)"
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near Glenville, Pennsylvania 17329
Drew B.
Job Details:
11/29/2022
cx complaint that unit is not cycling the heat normally ion the right front burner. i found the switch to smoked insinde the windings and will need new right front burner switch pre id was lf switch call to reschd when approved in stock already; ordrng 1 WP3149404 (switch 90@trb) and 1 WP3149400 (switch 100@trb)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Lebanon, Pennsylvania 17046
Justin L.
Job Details:
11/29/2022
"Was able to access unit, while running diagnostic mode the unit would not spin but instead just hum. Checked capasitor and the capasitor failed. replaced capasitor with van stock and unit now works as designed. No further work needed.; ordrng 1 W11395618 (capacitor (JL VS)) and 1 look (look), used 1 W11395618 (capacitor) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Gloucester, Virginia 23061
Carl A.
Job Details:
11/29/2022
cx complaint of cavity light not working checked unit to find problem on board as power is coming to board but not putting on on that connection ordering control board for repairs; ordrng 1 W11443147 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Yorktown, Virginia 23690
Carl A.
Job Details:
11/29/2022
"cx complaint of unit running in spin mode for 35 mins non stop untill they unplugged the unit,also found damage to counsule called techline spoke with Chris ran unit through dag and found no problems at this time ordering parts needed for repairs SR#7735157006; ordrng 1 W11627413 (Control Unit Assembly, Machine And Motor) and 1 W11576953 (Console Assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Winchester, Virginia 22603
Danny R.
Job Details:
11/29/2022
checked all fused and blets control is clicking and unit is heating but no power to motor will need control and motor; ordrng 1 279787 (motor) and 1 W11413569 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Harrisburg, Pennsylvania 17109
Fred G.
Job Details:
11/29/2022
"cx complaint unit is making a buzzing noise and unit is not filling and shuts off. inspected unit and entered diag and found f8e1, f5e4, f0e5. clear codes and ran auto test and found no issues. tested every water valve at store and found all valves are dispensing water as designed. i did find the gearcase/ spin basket is out of balanced. also found splutch/motor has worn through the belt cover. splutch and belt are showing signs of wear. unit needs spin basket, gearcase, drive motor, drive belt, splutch, belt cover, 2 call count. once spin basket is in the cx hand they will call and set up a return visit.; ordrng 1 W11178224 (spin basket) and 1 W11449840 (gear case) and 1 W11283592 (motor-drve) and 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 2callcount and 1 W11409708 (belt shield)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Waynesboro, Pennsylvania 17268
Sal R.
Job Details:
11/29/2022
CX comliant was that the unti shuts down mid cycle. I found that the the console was not connected to the control securely causing the Display to shut off and turn on. I securly seated the harness and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Vienna, Virginia 22181
Christian C.
Job Details:
11/29/2022
"Cx complaint ice is clumping up and is leaking from chute. Inspected unit found ice bin cracked and ice frozen together in clumps. Right RC door gasket is torn. RC fan is not running even in diag mode. Installed rc evap cover. Evap fan now working. Service pointer W11539038. Ordering ice bin, right rc gasket, and control set.; ordrng 1 W11533213 (control kit) and 1 W10917313 (right RC gasket) and 1 W10910401 (ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Chesapeake, Virginia 23321
Anthony D.
Job Details:
11/29/2022
picked up data logger food it still freezing in crisper drawer and bottom shelf of rc called tech line spoke with adrian SR#7733384091 was advised to have data logger read before moving further and to have next tech call techline with findings from data logger; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elizabethtown, Pennsylvania 17022
Justin L.
Job Details:
11/29/2022
Cx complaint unit not cooling and was making noise. Was able to access unit and found unplugged. Plugged unit in and found compressor to turn on. After 35 minutes the unit only had a frost pattern anout 1/4 of the way. Unit has sealed system issue. Ordering 3 call sealed system repair. Office will need to set return visit; ordrng 1 W11546692 (evaporator) and 1 W11504448 (evap coupler) and 1 W11506620 (suction to evap) and 1 W11109499 (filter drier) and 1 W11504433 (heat loop to drier) and 1 W11504447 (drier coupler) and 1 W11370574 (compressor) and 1 W11504415 (compressor coupler) and 1 W11504431 (compressor coupler) and 1 W11506619 (compressor coupler) and 3 w11506635 (access valve)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Manakin-Sabot, Virginia 23103
Jerod R.
Job Details:
11/29/2022
picked up logger; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairfield, Pennsylvania 17320
Sal R.
Job Details:
11/29/2022
CX complacerns where that items are not spun out at end of cycle. I found that the stator nut was backed out. I was able to secure it and unit test good.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Berlin, Maryland 21811
Frederick R.
Job Details:
11/29/2022
"Removed compressor, drier and sanded lines. Placed new compressor in place. Did not braze compressor in because no coupler ordered. Unit is 1 of 4 and is now prepped to have compressor brazed, drier installed on next visit. Ordering drier, and coupler. Still have to vac unit and fill it also. 2ct SS job on return. All units needs to be rescheduled together; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
11/29/2022
"upon arrival was not able to get inlet valve to release water supply, ordering inlet valve to complete repair.; ordrng 1 W11524655 (valve)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near New Castle, Delaware 19720
Michael E.
Job Details:
11/29/2022
"CX complaint: drum not turning. Tested and verified complaint. I found 1 of the rollers was siezing up which caused the belt to wear and break. I replaced the drum support rollers and drive belt using a dryer repair kit from van stock. Testred unjit and it is now working properly. CX paid for service, labor, S&H and parts by CC. Job is complete; ordrng 1 4392067 (dryer repair kit), used 1 4392067 (dryer repair kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Baltimore, Maryland 21215
Keith H.
Job Details:
11/29/2022
cx complaint is door is falling found thesprings of the hinges broken ordering new hinges; ordrng 1 W11573702 (hinge) and 1 W11573703 (hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Valley Lee, Maryland 20692
Robert A.
Job Details:
11/29/2022
"Cx complaint that the unit makes a squeaking and grinding noise when running. I inspected the unit to confirm the complaint. I found error codes: f2e1 f0e7. I ran a service cycle and heard the noise during spin and agitate. I checked under the unit, the slider, rotor and clutch appear to be in good condition. I calibrated the unit for the cx. The unit will need a new gearcase to resolve the issue. I'm ordering the part for the return visit. I set the return appt for 12/8.; ordrng 1 W11449841 (gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Gettysburg, Pennsylvania 17325
Sal R.
Job Details:
11/29/2022
"CX cinfomred me that the unti since the last visit has stoped working in bioth the RC & FC. I found no movment of the compressor. She also informed me that she has since bought a new unit. I called office and spoke to Ethan . CX is to be refunded Part, shipping, taxes, and labor charges. No work was preformed today. I am moving on and returning unsues part.; ordrng 1 LOOK (LOOK)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Fairfax, Virginia 22031
Christian C.
Job Details:
11/29/2022
Installed FC door. Gasket is sealing fully. Cx wants nameplate and to be installed by us. Ordering nameplate.; ordrng 1 W10909682 (nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harrisburg, Pennsylvania 17102
Fred G.
Job Details:
11/29/2022
"cx complaint unit is not spinning clothes dry and has a burning smell. inspected uinit and found f7e1. cleared code and ran auto test and found unit finished with out issue. lifted unit up and found capacitor connector was not fully seated into capacitor and it has a thermal event and melted connector and capacitor end. replaced capacitor and tried to fix wires and found the rest of the wires were also fused together. unit needs lower hareness, control, drive motor. please call cx once parts are in to schedule a return visit.; ordrng 1 W10903238 (lower harness) and 1 W10890624 (motor-drve) and 1 W11170319 (control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Enola, Pennsylvania 17025
Fred G.
Job Details:
11/29/2022
"i was able to access unit and replace the splutch as per previous tech. i also found the drive belt was worn. I replaced that with van stock. tested unit and found unit now checks good.; ordrng 1 W11239857 (belt (FG VS)), used 1 W11239857 (belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Rixeyville, Virginia 22737
Robert W.
Job Details:
11/29/2022
CX Complaint is the unit isnt making ice. Inspected unit and found error for IM tested im and IM wont harvest sensor is working properly unit is getting good water IM is getting good power. Ordering IM; ordrng 1 W11579560 (IM)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS3
Near Fredericksburg, Virginia 22406
Robert W.
Job Details:
11/29/2022
"Arr at cx and cx has a new issues the cooktop ignitor wont stop igniting the switches are off, found the harness appears to be good. Ordering cooktop spark module and harness and will use bake and broil and oven spark module on return; ordrng 1 WPW10475149 (CT spark module) and 1 W11376663 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Alexandria, Virginia 22308
Eric W.
Job Details:
11/29/2022
cx complant of unit leaking water inspected unit found water dripping from filter housing needs housing cx paid in full; ordrng 1 WP2186443 (Water Filter Housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Carlisle, Pennsylvania 17013
Andrew S.
Job Details:
11/29/2022
"Cx complaint is that the unit will not start a cycle it locks, makes some noise and then goes to done. Upon arrival I found no error codes. I then ran the diag test and found that the unit is not agitating or spinning. I found that the capacitor has failed. I am ordering the capacitor. Please contact cx when the part is available to schedule the return visit.; ordrng 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Newport News, Virginia 23605
Carl A.
Job Details:
11/29/2022
cxc omplaint of unit not wroking.checked unit to find no erro codes at this time ran unit through diag to find it to stop at agationfound few problmes with unit lid lock had failed along with cap and actuator ordering part needed for repairs; ordrng 1 W11395618 (Capacitor) and 1 W11481722 (Shift Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mechanicsville, Virginia 23116
Thomas B.
Job Details:
11/29/2022
Cx complaint unit is not working properly inspected unit found gap in liner gasket heated and molded to form to liner tested unit now functions normally ; ordrng 1 W11566892 (Harness with bimetal)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Washington, District of Columbia 20024
Samuel R.
Job Details:
11/29/2022
cx complaint unit is sparking.inspected unit and found a front holder to sit properly and causing rack to spark when cx is heating two dishes.unit will need a new front holders and touch up paint.W10917540 2 tribles W10840759 3 tribles; ordrng 1 W10840759 (front hooks) and 1 W10917540 (paint)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Upper Marlboro, Maryland 20772
Shane B.
Job Details:
11/29/2022
cx complaint is the unit leaking and dispensor not working. cx had pumber inspect unit and said no issues with supply line. no saved codes. ran service cycle. dispsnor did not open. unit did not leak. ran serveral cycles without issue. advised cx on loading. she believes leak may have been caused by large items loaded incorrectly causing water to spray forward. ordering dispensor for return visit.; ordrng 1 W10861000 (detergent dispenser)
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/29/2022
"Cx complaint oven randomly stops working and shows F1E1.Ran diag, confirmed F1E1 error. Acoording to tech sheet, the unit needs both appliance managers repaced. Ordering appliance manager W11448962. The pre id one to be installed on return. Both parts cbe. Collecteed $120 with check # 1361, balance $125. Return visit 12/8/22; ordrng 1 W11448962 (apliance manager)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ
Near Monrovia, Maryland 21770
Ricardo S.
Job Details:
11/29/2022
"Cx complains that the burners not working propetly, the bruners takes long time to light.. connection and spark modudle cks ok.. unit need burners and cap set; ordrng 1 W10881749 (cap-burner) and 2 WPW10515455 (burnr-head)s and 1 WPW10515454 (burnr-head) and 1 WPW10515454 (burnr-head) and 1 W11162114 (burnr-top)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Gaithersburg, Maryland 20882
Marc M.
Job Details:
11/29/2022
"cx complaint unit still provoking f9e1 error. inspected unit and found similar fault to previous service. unit will run and drain when selected at ui, however durign conclusion of cycle unit will not drain. possible control failure to account for t drainp pump impellor resistance in water. will reorder pump and install control.; ordrng 1 W11410062 (control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Timonium, Maryland 21093
Justin S.
Job Details:
11/29/2022
cx says the unit is still making a lot of noise. no error codes present. ran the automatic test and the unit is filling draining agitating and spinning without any odd noises. had the cx load clothes into the unit and the unit doesnt make noise when agitating but during the spin cycle the unit started making a noise. load the unit when testing to verify the unit no longer makes the noise after replacing the parts; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 W11409708 (actuator) and 1 W11395618 (cap) and 1 W11409708 (shield)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Timonium, Maryland 21093
Justin S.
Job Details:
11/29/2022
cx says the unit is only doing 1/2 the cycle. found a f7e4(basket reengagement) in memory. ran the diagnostic cycle and the unit si now getting a f6e3(communication) and a f0e5(balance) error codes. diagnostic cycle again and the same f7e4 and f6e3. when spinning the unit sounds terrible. the unit needs parts; ordrng 1 W11478526 (ui) and 1 W11419171 (control) and 1 W11449841 (gearcase) and 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Martinsburg, West Virginia 25403
Ken M.
Job Details:
11/29/2022
"Customer complaint is that the unit is not spinning out properly, leaving water behind. Checked for error codes and found none. Ran test cycle and the unit is draining properly, but there is a wobble to the basket. Issue is not a bearing problem, but basket appears to be out of round. Confirmed that the basket is out of round, causing balancing issues. Ordering tub assembly. 2 count, 2 labor repair.; ordrng 1 W11460604 (tub assembly) and 1 look (look)"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW0
Near Bryantown, Maryland 20617
Robert A.
Job Details:
11/29/2022
Cx complaint that the unit is not cooling. I inspected the unit and confirmed the complaint. I found that the evap fan is not running. I checked behind the evap cover and nothing is blocking the evap fan and it is getting 121v. The unit needs a new fan to resolve the issue. I also found the drain hose was clogged causing ice to form in the FC. I removed the ice and tested the drain hose for the cx. The unit needs a new evap fan motor to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 WP2315539 (fan motor) and 1 WP2163777 (fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waldorf, Maryland 20603
Robert A.
Job Details:
11/29/2022
Cx complaint that the unit is not dispensing ice. I inspected the unit and confirmed the complaint. The augor motor responds and spin. The chute door opens but no ice comes out. I removed the ice bin and found the augor motor shaft rod that makes contact with the ice bin is bent. The teeth are not catching the ice bin. The unit needs a new augor motor shaft rod to resolve the issue. I'm ordering the parts for the return visit.; ordrng 1 WPW10258544 (shaft drive) and 1 WP2220458 (auger motor coupler) and 1 WP2305382 (washer)
We serviced a
KITCHENAID REFRIGERATOR
Model KUID308ESS1
Near Fairfax, Virginia 22032
Lloyd B.
Job Details:
11/29/2022
"Cx complained the unit did not make ice. Inspected the unit and found that it fills and drains but does not recirculate, the pump just buzzes. Unit needs new recirculation pump; ordrng 1 W11542867 (recirculation pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Annandale, Virginia 22003
Lloyd B.
Job Details:
11/29/2022
Cx complained of damage. Inspected the unit and found there are dents on the rh door. Unit needs new door; ordrng 1 W10815687 (rh door)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Woodbridge, Virginia 22193
Demonte S.
Job Details:
11/29/2022
Inspected the unit. Found that the cx is saying that the Dryer is making squeaking noise. Ran the Dryer. The Rollers & Pulley Wheel are squeaking. Unit will need Rollers & Pulley wheels. ; ordrng 5 WPW10314173 (Whirlpool Dryer Drum Roller)s and 1 W10837240 (Whirlpool Dryer Idler Pulley)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Charlottesville, Virginia 22901
Eric F.
Job Details:
11/29/2022
"Confirmed cx complaint unit not washing, going straight to done. Found F7E1 error code, tachometer not able to read basket speed. Ran high spin speed test, actuator pulls splutch into gear and speeds up then kicks F7E1 error code. Replaced actuator, issue persists. Service pointer W11632927 pertains to issue, ordering motor, harness, and capacitor. Found evidence of belt slipping, ordering tighter belt to stop squeeling noise on acceleration. Diagnostic mode would only engage one time, afterwards I could not get unit to respond in any function, no lock water or spin though unit was turning on. Ordering control as well.; ordrng 1 W11590868 (harness) and 1 WPW10006384 (drive belt) and 1 W11283592 (motor-drve) and 1 W11395618 (capacitor) and 1 W11567712 (control) and 1 W11481722 (Actuator EF VS) and 1 look, used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Martinsburg, West Virginia 25403
Ken M.
Job Details:
11/29/2022
Customer complaint is that the unit is running noisy. Inspection of the drive system found the belt cover is bowing up into the splutch pulley. Unit needs a new belt cover.; ordrng 1 W11409708 (cover) and 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Berlin, Maryland 21811
Frederick R.
Job Details:
11/29/2022
"Removed compressor, drier and sanded lines. Placed new compressor in place. Did not braze compressor in because no coupler ordered. Unit is 1 of 4 and is now prepped to have compressor brazed, drier installed on next visit. Ordering drier, and coupler. Still have to vac unit and fill it also. 2ct SS job on return. All units needs to be rescheduled together; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 look (look)"
We serviced a
JENNAIR MICROWAVE
Model JMW3430DS03
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/29/2022
Cx Compolaint is the unit is giving an error code. Inspected unit and found console not responding and will throw error F2E1 stuck key cycled power and checked connections and all is good UI wont respond properly. Ordering UI; ordrng 1 W11236885 (Console) and 1 LOOk (Look)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Washington, District of Columbia 20003
Samuel R.
Job Details:
11/29/2022
was now able to test unit more without cx having to leave early.found motor to be making grinding sound.unit will need a new motor W10890624 8 tribles called office to reschedule; ordrng 1 W10890624 (motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Waldorf, Maryland 20602
Andrew H.
Job Details:
11/29/2022
"Cx complaint unit is not cooling, found unit room temp, all fans working. Checked compressor, sounded like it was running, amp draw (0.3 amps), removed evaporator cover and inspected for leaks, found no apparent leaks. Removed factory drier, found unit full of refrigerant, compressor not pumping. Installed new start device, compressor still not pumping. Installed UV dye drier from van stock. Unit will need new compressor, uv drier and coupler. compressor in stock at tribles, i spoke with sammy in the office and rescheduled return date for 12/5/22. sealed system tech 2count job; ordrng 1 WPW10466675 (compressor) and 1 w11506635 (coupler) and 1 w10143759 (drier) and 1 w10143759 (drier (AH V/S) look), used 1 w10143759 (drier (AH V/S) look) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waldorf, Maryland 20602
Andrew H.
Job Details:
11/29/2022
"Cx complaint unit not completing cycles. Entered unit into diagnostic mode, found f7e4 (basket re-engagement error) and f6e3 (comm error, ACU can't hear MCU). Inspected under unit found slider ring halfway off of slider and signs of gearcase oil leaking. Called tech line and spoke with rep, said F6E3 from overload condition. Replaced slider, ran diagnostic cycle, cylce completed, but unit made very loud noise when shifting from agitate to spin. Advised cx to avoid using unit until gearcase is replaced. Scheduled return job to replace gearcase (W11449841) on Friday 12/9/22.Tech line reference # 7735159375; (created new UIS, deleted prior attachment to UisID 444789), ordrng 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
11/29/2022
"Customer complaint is that the unit is giving an F2E2 error code. Inspection of the UI found that the UI has no loose connections, but is not responding. Unit needs a new UI.; ordrng 1 W10918487 (housing-ui)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Milford, Delaware 19963
Andrew W.
Job Details:
11/29/2022
"Cx complaint is unit not working and has an F9E1 error code. inspected and verified complaint. unit has drain and water lines detatched. checked for error codes and found F9E1 long drain fault, F7E7 motor unable to reach target rpm, and F0E8 water ring error codes. tested unit and heard a knocking/screeching sound during spin. unit needs new gearcase, motor, drain pump, and splutch. quoted cx on cost of repair and cx wants to think about it. cx paid $120 service call by cc. quote saved in ticket.; ordrng 1 W11283592 (motor-drve) and 1 W11449840 (gear case) and 1 W11399437 (drain pump) and 1 W10721967 (splutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bumpass, Virginia 23024
Thomas B.
Job Details:
11/29/2022
Cx complaint unit is not working properly inspected unit found evaporator is frozen over prior working states the heater and the control were replaced prior unit will need new harness per prior tech and what I'm visually seeing thermistor and harness. Cx is upset that I don't have the part and states whirlpool told her if I didn't have the parts needed they were going to replace the refrigerator. Called whirlpool to document. SR 7735158739; ordrng 1 W11581973 (Harness) and 1 WPW10384183 (thermistor)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL02
Near Arlington, Virginia 22203
Dustin F.
Job Details:
11/29/2022
"CX complaint: UI board acting sparatic, losing power at times, buttons not responding, and the UI freezing.Inspected unit, confirmed CX complaint, could not get unit into test mode even after cycling power. ORdering New Console Assembly and Appliance manager board. Both Should be covered under entitlements. Quoting CX for Labor, Visit, and Shipping for a total of $245.00; ordrng 1 W11449431 (Console Assy) and 1 W11448961 (Appliance manager board)"
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HZ1
Near Bowie, Maryland 20721
Shane B.
Job Details:
11/29/2022
"cx complaint is the unit taking a very long time to heat up and never reaching the set temp. i found F6E1 oven over temp. inspected bake element and found the element is broken. i asked cx if he had any issues with things burning, unit not shutting off. he said he never has. temp prob reads correct temp in diagnostics. ordering bake element.; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX305ESS1
Near Pikesville, Maryland 21208
Justin S.
Job Details:
11/29/2022
cx says they dont have the part. double checked my van but the information in parts looks like the part was shipped to the cx. can this be verified; saved tckt
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/29/2022
"CX complaint long time to dry clothes.Cx pulled the dryer out and broke the vent pipe. She asked me to replaced it but I explained that we don't carry this part.Ran diag, no errors. Ran a timed dry cycle on high temp. Using thermocouple got temp cycling between 121F and 157F at the exhaust. Got 2 times power faillure message on the display with no reason and also the display turned blank on e time when I opened the door. Ran a timed dry cycle with a piece of wet paper towel on the sensor bars. The cycle ended in about 20 minutes and the paper was dry. Ordering control board W11618917 and control panel W11413567; ordrng 1 W11618917 (control board) and 1 W11413567 (control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Poquoson, Virginia 23662
Lucas R.
Job Details:
11/29/2022
"cx complaint leak from door, checked unit found leak from left side of door, evidence of leak from gasket, replaced gasket, ran normal cycle, 5 min in leak persisted, found water spraying between inner door and seal causing water to run down back of vent.; ordrng 1 W11174980 (door-inner) and 1 W11252794 (seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Port Tobacco, Maryland 20677
Andrew H.
Job Details:
11/29/2022
"cx complaint is the unit has f6e1 error code for ui lost communication, i replaced the user interface and found the error code was still present and there is no response from the user interface just like before. i also noticed the user inter face overlay is coming off the console, the user interface assembly light are very dim and there is a number 1 displayed on the display board. unit will need new console and user interface assembly, user interface is temp out of stock; ordrng 1 W11460962 (ui assembly) and 1 W11460908 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Poquoson, Virginia 23662
Lucas R.
Job Details:
11/29/2022
cx complaint unit not dispensing ice checked unit found worn gears on coupling and cracked ice chute causing air to enter for ice to melt and freeze replaced coupling ordered chute; ordrng 1 W11573761 (chute)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Washington, District of Columbia 20003
Samuel R.
Job Details:
11/29/2022
"cx advised unit is not cooling.inspected unit and found no frsot patteren,just a baseball size ice ball of ice.could not determine where leak is.unit will need sealed system.parts and labor are covered under entitlements till 2023 unit will need a new comprosser and evap W11092625 3 tribles W10836706 22 ribles; (created new UIS, deleted prior attachment to UisID 456052), ordrng 1 W11092625 (compressor) and 1 W10836706 (evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details:
11/29/2022
cx complaint unit is not making ice. inspected unit and found ice maker stuck in cycle. getting power. just not moving ice maker. ordering new ice maker for return visit. please reschedule when approved; ordrng 1 W11284458 (icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Newport News, Virginia 23602
Lucas R.
Job Details:
11/29/2022
"cx complaint doors not sealing, checked unit found rc door gaskets cracking, also found left hand door cam making grinding noise, ,; ordrng 2 W10830162 (gasket-fip)s and 1 W10917991 (hinge-door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Woodbridge, Virginia 22191
Demonte S.
Job Details:
11/29/2022
Inspected the unit. Found that the cx is saying that the Dishwasher Cancel button isn't working. Tried to hit the cancel button on the unit. No activation from the cancel button. Unit will need the User Interface. ; ordrng 1 W11460962 (Whirlpool Dishwasher Control Panel Interface)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
11/29/2022
cx complaint the unit is making a loud noise during the cycle. checked the unit and found that the gearcase makes alot of noise during the cycles. ordering a new gearcase and motor to resovle the issue.; ordrng 1 W11454734 (gearcase) and 1 W11497303 (motor) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Herndon, Virginia 20171
Carl R.
Job Details:
11/29/2022
"Cx complaint is, Upper Rack Concerns - Dishwasher. Talked with cx, and cx showed me that the adjustments on the dishwasher is no longer attached to the upper rack. Unit will need adjustment kit W10712395.; ordrng 1 W10712395 (Adjuster kit)"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Fairfax, Virginia 22030
Carl R.
Job Details:
11/29/2022
"Cx complaint is, JA F2 E1 - Wall Oven. Inspected unit and tried to enter the diagnostic mode. F2e1 kept popping up. Diagnostic mode was /is not accessible. Unit will need console W11449303.; ordrng 1 W11449303 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
11/29/2022
"Customer complaint is that the unit does not want to start. Tried to put the unit into diagnostics, but the unit would not respond. Can power the unit on, but it does not start. Some keys do not respond in normal operation. Ordering console. Need 2 techs, unit is stacked.; ordrng 1 W11591400 (console) and 1 look (look)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500EBS
Near Wellsville, Pennsylvania 17365
Andrew S.
Job Details:
11/29/2022
"Cx complaint is that the lower oven is not heating up as it should. Upon arrvial I found that the lower oven temp is more than 40 degrees off after doing a calibration test. I am ordering the lower oven control and temp sensor. I am also ordering a 2 tech due to the ove being in the corner of the kitchen and only having a few inches of clearance on the LH side. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11598200 (Control, Lower oven) and 1 W11598120 (Temp sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Carlisle, Pennsylvania 17015
Fred G.
Job Details:
11/29/2022
"cx complaint unit is not making ice. inspected unit and took FC temp reading with thermial cuppler and found -4 degrees. ran test 56 and found E5, timed ice making. ran test 57 and found ice maker completed harvest test. ran test 58 and found 1/0. test 37 shows 01/pass. test 36 I found ice box fan came on. test 45 I found no water coming to ice maker. I found dual water valve is spraying and I also found fill tub heater is showing open and fill tube is frozen. unit needs dual water valve and fill tub heater. please call cx once parts are in to schedule a return visit.; ordrng 1 W11087201 (heater) and 1 W11482383 (dual water valve)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near King and Queen Court House, Virginia 23085
Jonathon C.
Job Details:
11/29/2022
"cooktop damaged on arrival. spoke to office, reordered part. cx will likely be unable to meet us for repair when the new one comes. requested that we complete repair with no one home.; saved tckt"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/29/2022
After unboxing damage is much more extensive to lower door. Damage to liner and inner glass pack. Will need to return with upper and lower door parts.; ordrng 1 W11600222 (Upper door glass) and 1 W11518518 (Upper door handle) and 1 W11617223 (Lower door liner) and 1 W11598181 (Lower door divider) and 2 WPW10618107 (Divider glass)s and 1 W11600222 (Lower door glass)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Littlestown, Pennsylvania 17340
Sal R.
Job Details:
11/29/2022
I was able to drop off Ice bin. CX will call office once new doors arrive.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Smithsburg, Maryland 21783
Sal R.
Job Details:
11/29/2022
I attempted to service the unit and found that with the washer and dryer in the closet the units are wjder then the door frame. I attempoted to move the dryer and found that it would not clear the door jam even with the washer moved completly against the wall. CX to make unit accessible for service to be provided. CX will call office once this has been done inorder to corretly diagnose the unit.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Smithsburg, Maryland 21783
Sal R.
Job Details:
11/29/2022
CX complaint is that the unti is leaking oil. I found that there is oil presant on the bottm of the spin basket coming from under the agitator as well as oil leaking form under the unit collecting in the sheild. I am orderign 1 gearcase (W11454741) and 1 splutch (W10721967). Return visit should be 2 call counted due to the time it takes to replace a gearcase. Return date set for 12/13; ordrng 1 W11454741 (gearcase 21 @ tribs) and 1 W10721967 (splutch 100 @ tribs) and 1 2callcount (2 call count) and 1 LOOK (LOOK)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Stephens City, Virginia 22655
Danny R.
Job Details:
11/29/2022
found the gear case making noise popping and grinding and making motor strain this will cuase it to over fill or under fill cx will gear case; ordrng 1 W11454734 (gear case) and 1 W10721967 (pully) and 1 WPW10006384 (belt)
We serviced a
JENNAIR DBL WALL OVEN
Model JMW2427IL03
Near Alexandria, Virginia 22305
Dustin F.
Job Details:
11/29/2022
"CX complaint: Unit not heating correctly while preheatingInspected unit, checked resistances and voltage on temp sensor 1092 ohms,broil element 14.5 ohms - 121vUnit needs 2 techs to pull out for further diagnosis. i advised CX to not use oven until we come back out with 2 techs to pull unit out and diagnose/fix the unit. while in my van she came out and apologized saying 'im so sorry your gonna hate me' CX stated she turned the power back on and accidently turned the oven on and heard a 'pop' noise. i inspected unit, confirmed my connections were good. ORdering Bake element, sending back the main control for return visit,Console,Harnass,OVen control, and both microwave fuses. for return visit 2 tech and 2 count if possible for time to diagnose, kitchen is small and CX is worried ; ordrng 1 W11545804 (Bake Element) and 1 WPW10260060 (Oven Control Board) and 1 W11454130 (Console) and 1 W11216677 (Harnass Main) and 1 WPW10017410 (fuse) and 1 W11188752 (Fuse) and 1 LOOK (LOOK) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
11/29/2022
cx complaint unit not making ice checked unit found fc temp -3* IM cycled no water fill tube frozen found open heater in door heater not servicable ship door directly to CX; ordrng 1 LW11026425 (dor-fip) and 1 look (look)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
11/29/2022
cx complaint the unit is just installed and leaking from underneath. found a leak at the seal on the pump. reseated the pump and got the leak to stop. ordering a new sump and pump to prevent the issue from happening again. i got it to seal but it did not feel perfect. will return once the pump and motor come in. part on fbo.; ordrng 1 W11613480 (sump and motor)
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS01
Near Middleburg, Virginia 20117
Ezra M.
Job Details:
11/29/2022
"Rich, both ovens storing errors for slow cooling fans. found wire harness to small oven cooling fan failed, fused to chassis. called techline. sr# 7735149866, ordering appliance manager expansion, blowers and main wire harness. 8-1; ordrng 1 W11355250 (appliance manager expansion) and 1 W11200304 (wire harness, main) and 2 W11248652 (blower)s and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Leesburg, Virginia 20175
Ezra M.
Job Details:
11/29/2022
"unit heating, making excessive noise, noise coming from motor bracket vibrating against bottom of cabinet when running.; ordrng 2 W11113654 (pad)s and 1 WP483219 (insultd-pd)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ04
Near Lewes, Delaware 19958
Andrew W.
Job Details:
11/29/2022
"Per prior diagnosis, arrived to cx address with FR to properly uninstall MW. on arrival found that the cabinet trim that was needing to be removed to uninstall MW was not removed. unit was not sitting inside the mounting bracket on the wall so corrected that to safely back screws out to try and see behind unit. because of the trim we could not properly diagnose the issue but this is an installation issue. the builder/installer did not properly install this MW. the unit was not in the mounting bracket, holes in the cabinet above the unit are not where they should be so the unit does not sit flush causing the door to swing shut on the cx. there are also dents and scratches from install that are past the cosmetic period. cx has to resolve these with the builder/installer. cx has to do list.; ordrng 1 look (look)"
We serviced a
WHIRLPOOL FREEZER
Model KRFC704FPS05
Near Falls Church, Virginia 22043
Christian C.
Job Details:
11/29/2022
Installed control. Ran test 38 compressor did not turn on. Ran test 39 compressor did not turn on. Called techline. SR#7734604385. Advised to replace orion board on compressor and to order whole compressor kit. Compressor 0 at upper marlboro 10+ at whirlpool. SS Repair 2 count.; ordrng 1 W11578031 (compressor) and 1 W11504431 (compressor coupler) and 1 W11504415 (compressor coupler) and 1 W11506621 (compressor coupler) and 1 W11506635 (access coupler) and 1 look (look)
We serviced a
WHIRLPOOL FREEZER
Model WRS973CIHZ00
Near Arlington, Virginia 22209
David J.
Job Details:
11/29/2022
CX complaints of no cooling in refrigerator compartment. Arrive to building and went to suite. Found unit was not unplugged. As customer stated it would be due to loud noises or defrosting. Cannot do during work hours because of people on phones. CX stated she wont unplug it and after 48 hours give us a call back to come back. ; ordrng 1 Look (Look)
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Alexandria, Virginia 22301
Eric W.
Job Details:
11/29/2022
cx complant of unit compressor is not working went to install new compressor and found a burned up wore to start device repaired the wire to see if unit would start and it did and started to make ice unit will need new harness start and overload and rear cover; ordrng 1 W11123917 (wire harness) and 1 W11367893 (cover) and 1 WP2217224 (relay-strt) and 1 W11624931 (overload)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near King William, Virginia 23086
Jonathon C.
Job Details:
11/29/2022
"cx complaint, weird noise and improper drying. tested unit, verified complaint. found blower wheel seperated from the collar and spinning freely. ordering blower wheel and motor. spoke to office to resched. 12/8; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Washington, District of Columbia 20002
Mitchell H.
Job Details:
11/29/2022
cx complaint unit not wokring. got to unit and replaced console. no more lifting but still not working. control ui is non responsive. ordering for retrun visit.; ordrng 1 W11460962 (control ui)
We serviced a
KITCHENAID OVEN
Model KFGC558JSS00
Near Huntingtown, Maryland 20639
Shawn D.
Job Details:
11/29/2022
cx complaint was trying to cook on thanksving and said her phone said oven was cooking oven said it was cooking but no heat but said she finally got it to work but then did it again this is on the bigger oven small oven is fine. inspected unit then checked for errors and didnt show any. i noticed light staying on in big oven. found latch is bend so door switch is not being activated. ordering door latch for return part is in stock so rescheduled for friday 12/2/22; ordrng 1 W11029221 (door latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Huntingtown, Maryland 20639
Shawn D.
Job Details:
11/29/2022
"cx complaint unit still making noise. inspected unit no noise right now right hand door the closure is not closing on its own. fixed door and now closes on its own spring was not in right postion. i then ran test 3 all fans sound good,, test 4 i get some noise when compresor is running, test 5 i ran and removed rear cover and noise started happening and cx confirmed noise. noise is coming form condenser rattling when compresor is at full ramp. used pads from v/s and adjusted condenser best i could then leveld unit and now sounds alot better. told cx to keep an eye on noise. unit is good; ordrng 2 w11553819 (insulation SD V/S)s, used 2 w11553819 (insulation SD V/S) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shady Side, Maryland 20764
Shawn D.
Job Details:
11/29/2022
"cx complaint unit not working. inspected unit then checked for errors and had f8e1. ran service cycle and when filling hot valve is loud cold valve fills slow and when spinning unit was so loud i had to run out of the room something in the gearcase is bad. unit needs gearcase,splutch,belt,and valve. ordering parts for return 2 count job on return for gearcase; ordrng 1 W11210463 (valve) and 1 W11454741 (gearcase) and 1 W11239857 (belt) and 1 W10721967 (splutch) and 1 W10913953 (actuator) and 1 look (look)"