Service History 825 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Owings Mills, Maryland 21117

Andrew H.

Job Details: 11/30/2022

"Cx complaint unit would count down to 1 minute left in cycle, but would remain there for far longer. Entered unit into diagnostic mode, found no error codes saved, ran automatic test mode. Automatic test mode completed with no errors. Determined unit needs new ACU (W11550649), part is temporarily out of stock, requires special order. Notified cx that office will contact them with return date.; ordrng 1 W11550649 (Control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM00

Near Union Bridge, Maryland 21791

Brian R.

Job Details: 11/30/2022

"cx complaint is Fridge is freezing everything but control reads something different. unit comes up as a 2014 unit. cx said they got it from Brah and Scarfflast August and was informed unit was new. went over unit and what it shows with cx as he sdaid he was colling them real quick. took temp readings while waiting of 3 in Freezer and 20 in Fridge. control shows 0 in Freezer and 46 in Fridge. damper opens and closes. when closing it opens right back up, units set all the up tp 46 but reads 20. units just dumping cold air in and wont stop. hes calling Jenn Air as well as Brah and Scarff as well cuz he said he got a new unit it was just on the floor as they didnt have anymore in the store and told him it was new. advised i will order parts and put ticket through while he makes his calls.; ordrng 1 WPW10594329 (Damper119.54) and 1 WPW10224292 (Harness 72.76) and 1 WPW10677146 (Control 155.87)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Fairfax, Virginia 22031

Richard B.

Job Details: 11/30/2022

"CX complant. Door not sealing. Prior diagnosis found door needs replacing. Replaced freezer door and heated gasket so gap is sealed. Advised CX to leave closed for two hours. Job completed, RB; ordrng 1 looklook (look look)"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Midlothian, Virginia 23114

Joseph D.

Job Details: 11/30/2022

"unit with failed lid, replaced lid but scre sheared off inside hinge, must replace hinge/screw to enable unit.; ordrng 2 WP8572974 (lid hinge)s and 4 W11404293 (hine screw)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 11/30/2022

"cx complaint is the unit leaving clothes soaking wet, not draining. checked for codes and found F8E1 long fill. cleared code, ran service cycle. both valves have good flow. i found a lot of noise coming form under unit. found belt is slipping on pulley. belt is very dryed out and cracked. ordering drive pulley and belt.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Arlington, Virginia 22205

David J.

Job Details: 11/30/2022

CX complaint refrigerator. Temperatures are too cold. After previous text visit he had found this unit need a new control and thermistor. Arrive today and checked temperatures and had 4° in the freezer and 30° in the refrigerator. Unplugged unit replace control removed back panel and refrigerator and found a short thermistor hanging from ceiling and the long for Mr. on panel. I do not know why a small one was installed. Removed birthday misters and tested in a glass of ice water and had 6.7 K ohms on both. Plugged in original long thermistor and replaced all back panel parts found that part of diffuser cover is defective and needs to be replaced and also going to order the proper thermistor for a return visit.; ordrng 1 W11256504 (Air diffuser cover) and 1 W11438736 (Air diffuser cover thermistor)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ0

Near Lititz, Pennsylvania 17543

Justin L.

Job Details: 11/30/2022

Cx complaint unit not working and full of water. Was able to access unit and unable to get any error codes. Cleared water and removed pump. Checked the resistance of the pump and found 33.8 Ohms. Found control not sending out voltage. Ordering control and setting return for Tues 12/6/22; ordrng 1 W11225084 (control)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Gaithersburg, Maryland 20878

Julian H.

Job Details: 11/30/2022

"CX complaint about one of the burners not igniting properly causing a gas smell use gas sniffer to detect any type of leak while is off none found tested burners & found rf burner not igniting issue with burner head asm that has ignitor replaced from VS & working SR# 7735080033; ordrng 1 WPW10515455 (burnr-head rf to restock JH VS), used 1 wpw10515455 (burner head) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Odenton, Maryland 21113

Israel R.

Job Details: 11/30/2022

"Installed new icemaker and facia. Unit is back to normal operations. Ran test 56 and no motor action at all the heater comes on but the icemaker is not rotatiing. I am getting power to the heater and motor is not rotatiiong. BAd ice maker. Rerodering ice maker,. Returning tech please sent the icemaker back to the office for return for credit. Ice maker special order part.; ordrng 1 W11579560 (Icemaker) and 1 looklook (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Harrisburg, Pennsylvania 17104

Andrew S.

Job Details: 11/30/2022

"Cx complaint is that the unit is not cooling. Upon arrival I found that the unit was not plugged in. I powered the unit and removed the evap cover and found that a frost pattern was not developing. I also found that the compressor was coming on and buzzing and shutting right back off. I checked the compressor and found it to be reading 5.2 Ohms, 6.6 Ohms and 11.8 Ohms. I called MM and gave him my findings. I am ordering the compressor, evap, drier and other related parts. Will also need a 3 call count for SS repair. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11546692 (Evap) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 3 W11506635 (Process Stub)s and 1 3CallCountSS (3 Call count ss Repair)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Chesapeake, Virginia 23323

Zachery R.

Job Details: 11/30/2022

"replaced control, both thermistors, evap fan, fluffed gasket again until return visit. oredering gasket and thermistor cover to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11501317 (gasket) and 1 W10608692 (cover)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Virginia Beach, Virginia 23464

Branden R.

Job Details: 11/30/2022

cx complaint aig washer loud banging during cycle checked unit and found bad gearcase on unit bad and abnormal noise coming from belt and motor found signs of oil under unit ordering all parts for gearcase replacement to be done . 1 ( LOOK /LOOK ); ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor) and 1 WPW10006384 (belt) and 1 W11395618 (capacitor) and 1 W10721967 (pully) and 1 W11550891 (agitator)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Pikesville, Maryland 21208

Andrew H.

Job Details: 11/30/2022

"Cx complaint unit has intermittent drain issues. Upon arrival unit was displaying F9E1, FAE2, and F7E1 error codes. Removed cover plate and inspected under unit. i found the drain punmp is very loud when draining. i looked inside of unit and noticed has old style heater element that still has the copper colored o ring around the element. i pulled unit out aand noticed the way the drain hose is routed has pinched the line coming from the syphon break on the unit. this has caused the drain pump to work harder and make the drain pump loud. i re-routed the drain hose behind the unit to avoid this from happening, i replaced the drain pump and element from v/s and tested unit. unit is now working properly.; ordrng 1 W11412291 (drain pump (AH V/S) look) and 1 W11537778 (element (AH V/S) look), used 1 W11412291 (drain pump (AH V/S) look), and 1 W11537778 (element (AH V/S) look) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Richmond, Virginia 23223

Jerod R.

Job Details: 11/30/2022

"new ice make did not have proper harness , looking up harness and ordered correct; ordrng 1 W10715709 (icemaker)"

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS03

Near Clarksville, Maryland 21029

Ricardo S.

Job Details: 11/30/2022

"Cx complains that the ice maker not working properly.. cx need to raise temp to get ice, inspected unit,t he Fc temp 0 degrees, the Rc temp 43 degrees, ice box fan and fill tube cks ok, the evaporator has too much frost build up, air flow issue .. order parts; ordrng 1 w11578030 (evaporator fan) and 1 W11224256 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Williamsburg, Virginia 23185

Lucas R.

Job Details: 11/30/2022

cx complaint unit making noise and console not working correctly checked unit found F2E1 stuck key code console acting spuratic log lock checked good also found oil leaking from bearing in gearcase making noise; ordrng 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 look (look)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near West York, Pennsylvania 17404

Drew B.

Job Details: 11/30/2022

cx complaint that unit started smoking and flashed the f6e1 code and since couldnt get the unit to cool down even after disconnecting power to attempt to self solve ... but still pops up the code was able to run unit and veirfy cooktop operates and the element is not broken and got unit to preheat up to 350.. stayed ahile then after coming back inside flashed the f6e1 code ordering control call to reschd when in to return .; ordrng 1 W11528352 (control spec order)

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOC95EC0AS00

Near Derwood, Maryland 20855

Julian H.

Job Details: 11/30/2022

CX complaint about unit giving error F1E5 inverter error on mw no errors stored everytime I try to use mw it wont cycle confirmed connections on 4903 relay cn701 cn702 cn703 all looked good Ts states to replaced all 3 components on some point it could be generated by any of them DIFFICULT SETUP MUST BE SET AS 2 COUNTS TIME CONSUMING REPAIR CHARGE CX FOR IT SCHEDULE WITH OFFICE FOR 12/8 CX PIF; ordrng 1 W11346197 (magnetron)

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Newport News, Virginia 23601

Justin W.

Job Details: 11/30/2022

arrived to find outer tub damaged. checked spin basket was good. reordering tub; ordrng 1 W10381078 (tub (reorder)) and 1 look (look)

We serviced a

MAYTAG WASHER

Model MVW6230HW29

Near Scottsville, Virginia 24590

Kyle A.

Job Details: 11/30/2022

Cx complaint of unit making a loud rattle during spin. Did confirm back panel is warped causing it to bang against unit. Will need to return with panel and screws.; ordrng 1 W11486091 (Rear panel) and 6 W10660565 (Screw)s

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Scottsville, Virginia 24590

Kyle A.

Job Details: 11/30/2022

Cx complaint of having to run two cycles to dry clothes. Did confirm moisture sensor failed diagnostic test and ui has a stuck key. Ordering ui and moisture harness.; ordrng 1 W11419059 (Ui) and 1 WPW10298258 (Moisture harness) and 1 WP8577274 (Thermistor)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS0

Near Annapolis, Maryland 21401

Alexander D.

Job Details: 11/30/2022

"cx provided pop with date of 4/24/22 to keep unit in warranty. cx complaint door not closing correctly, have to lift up on door to get it to close. inspected unit and verified complaint. found inner panel of door cracked, hinges seem ok. ordering door asm. call cx to schedule return visit once we have eta on part; ordrng 1 W10710352 (door asm)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Milford Mill, Maryland 21244

Andrew H.

Job Details: 11/30/2022

"Cx complaint long fill times. Entered unit into diagnostic mode, found F8E1 long fill error code. Found poor cold water flow during automatic test cycle. Disconnected hose at cold water valve, found valve full of sediment, rinsed filter and reinstalled. Ordering new cold water valve (W11316256) and scheduled return job for Wednesday 12/14/22.; ordrng 1 W11316256 (cold water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Columbia, Maryland 21044

Eric W.

Job Details: 11/30/2022

cx complant of unit still not making ice inspected unit found icemaker will cycle and fill fill tube is not frozen found e5 icemaker errror removed the icemaker and found when we omed out brown wire to thermistor on mold is reading ol unit needs new icebox also installed new door that builder supplyed; ordrng 1 W11605504 (icew box) and 1 WPW10392172 (fan gasket) and 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 WPW10635022 (adaptor)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near East Petersburg, Pennsylvania 17520

Justin L.

Job Details: 11/30/2022

As per previous visit was able to access unit and replace part. During replacement found that the slides and hinge had failed as well. Ordering the parts needed and office will need to set return.; ordrng 1 WPW10128850 (slide arm kit) and 1 W10874474 (hinge) and 1 461967570351 (torsion spring) and 1 461967750494 (support) and 1 W11214480 (slide arm) and 1 LOOK (LOOK)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Williamsport, Maryland 21795

Danny R.

Job Details: 11/30/2022

unit is built in will need two men to remove also a compressor this issue could be caused by a bad compressor too last tech never pujlled ouyt bc of this built in issues called mr to verief and will need two men and compressor; ordrng 1 W11125124 (compressor) and 2 2men (look lok 2 men)s and 3 3callcount (llook look 3 call count)s

We serviced a

MAYTAG OVEN

Model MGR6600FZ2

Near Felton, Pennsylvania 17322

Sal R.

Job Details: 11/30/2022

CX comoliant is that the utni will nit ignite. I found that the DSI board is faulty not sending the proper voltage to ingite the unit.I am ordering 1 Control (W11162730). I have set a retun date for 12/9; ordrng 1 W11162730 (DSI board 8 @ tribs)

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Newark, Delaware 19702

Andrew W.

Job Details: 11/30/2022

"2nd tech helper for FR; ordrng 8 WP8564458 (absorber AT VS)s, used 8 WP8564458 (Absorber AT VS) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Loveville, Maryland 20656

Robert A.

Job Details: 11/30/2022

"Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I attempted to turn on the unit and it flashed on then turn off immediately. I cycled the power and tried again, still the same thing. After multiple attempts I managed to start the cycle but it took awhile. Cx said it does that very frequently. The unit needs a new control panel to resolve the issue. The airflow is poor as well, the cx needs to have the duct line cleaned to avoid more issues. I'm ordering the part for the return visit.; ordrng 1 W11384512 (control panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near York, Pennsylvania 17403

Sal R.

Job Details: 11/30/2022

I was able to access and replace all parts. I found the unti to be opperating as designed. Unit test good.; ordrng 1 LOOK (LOOK)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Portsmouth, Virginia 23702

Zachery R.

Job Details: 11/30/2022

"cx complaint no heat, checked unit, come to find defective timer as well as unit doesnt have 240vac, advised cx to contact electrician, then contact via office to complete repair.; ordrng 1 WPW10185982 (timer)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Harpers Ferry, West Virginia 25425

Ricky E.

Job Details: 11/30/2022

customer stated that the unit was leaking from the underside of the unit. verified issue and fnd the unit leaking from the interior drain line at the sump assy... need parts...; ordrng 1 w1151233 (drain line) and 1 w11596052 (clip)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, Virginia 22554

Tanner B.

Job Details: 11/30/2022

"metallic noise during spin, unit needs gearcazse, clutch and belt .; ordrng 1 look (look) and 1 2ct (2ct) and 1 W11449840 (gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Lineboro, Maryland 21102

Brian R.

Job Details: 11/30/2022

cx complaint is with a leak in the back of the unit where water line plugs into it. showed me a picture of leak at line and valve. leak is seeping out where line plugs into water valve. set return for 12/15 and cx asked to schedule sooner is we could. weekend or put on cancelation list.; ordrng 1 W11524655 (Water Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Centreville, Virginia 20121

Demonte S.

Job Details: 11/30/2022

"Installed the Control Board. The Console ordered only with no boards. Reordering the User Interface. Checked the Capacitor to the unit. Getting Open Line. Unit will need the User Interface, Capacitor & Lower Harness. ; ordrng 1 W11481116 (CNTRLELEC) and 1 W11395618 (Whirlpool Washer Capacitor) and 1 W11643701 (HARN-LOWER)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Springfield, Virginia 22152

Carl R.

Job Details: 11/30/2022

"Cx complaint is, Not Cooling - Both Sections - Side by Side Refrigerator.heard relay start to compressor click and fan running. Opened doors to refrigerator and no cold air. Pulled unit from wall and removed cover to compressor. Checked compressor values. Front and top pins 7 ohms, back and top ohms 6.8ohms, bottom pins 13 ohms. Compressor checks out good. Needs start rela and capacitor ,Ordering start relayW11547180 capacitor. WPW10662129; ordrng 1 WPW10662129 (Capacitor) and 1 W11547180 (Start relay)"

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Virginia Beach, Virginia 23464

Branden R.

Job Details: 11/30/2022

"cx complaint aig-washer not cleaning clothes properly checked unit and found no errors stored to unit , disassembled and found oil coming from gearcase along with washplate stuck on gearcase ordering all parts for proper repair and 1 ( LOOK/LOOK ); ordrng 1 W11558969 (washplate) and 1 W11393684 (gearcase) and 1 W10754158 (motor) and 1 W10754448 (clutch) and 1 W10754161 (rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fredericksburg, Virginia 22406

Tanner B.

Job Details: 11/30/2022

"Installed new console and tested unit. control getting 120vac but no coming on. removed ui and control working.. it was working intially , unit needs new ui , harness and control; ordrng 1 W11460962 (ui) and 1 w11462458 (control) and 1 W11627526 (harness ui)"

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ04

Near Hagerstown, Maryland 21740

Ken M.

Job Details: 11/30/2022

Inspection of the freezer door found that the water line in the new door will not fit the barrel connection for the original line. Ordering barrel connection to adapt to the new line.; ordrng 1 WP4373559 (fitting) and 1 look (look)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Woodbridge, Virginia 22191

Robert W.

Job Details: 11/30/2022

"CX Complaint is the unit is making noise. Inspected unit and found the Hmi isnt working power button not resonding cant get unit in to diag, Ran a brain and spin and found the clutch making the noise. Ordering HMI and Clutch; ordrng 1 W11626077 (Hmi) and 1 W10721967 (Clutch)"

We serviced a

KITCHENAID RANGE

Model KGSS907SSS02

Near Bethesda, Maryland 20817

Roberto I.

Job Details: 11/30/2022

"Cx complaint after preheat the oven doesn't keep the temperature.Removed oven bottom and shield. started 200F bake cycle. The oven preheated and then cycled 4 times. The 5th time I heard the spark sound several times , but no spark came out the igniter and the gas valve turned off. Quoted repair $710.82 with $145 labor for spark module WPW10331686, bake igniter WP9760229 and bake/broil harness WP9762904. Cx needs more time to make a decision. Collected $120 with check # 552; ordrng 1 WP9760229 (bake igniter) and 1 WP9762904 (bake/broil harness) and 1 WPW10331686 (spark module (DSI board))"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Bethesda, Maryland 20817

Dustin F.

Job Details: 11/30/2022

"Replaced Gearcase,Motor, and washplate sending belt for return visit. drive hub looked really good) Need to Reorder Gearcase, New gearcase had some questionable dmg to gear ring, damaged the new splutch. Ordering new splutch, CAPACITOR,and actuator to go with it for return visit with belt for return.; ordrng 1 LOOk (LOOK) and 1 W11222082 (Gearcase Reorder) and 1 W11212745 (Actuator) and 1 W10721967 (Clutch) and 1 W11227944 (CAPACITOR)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Alexandria, Virginia 22314

Lloyd B.

Job Details: 11/30/2022

Cx complained the units buttons do not work. Inspected the unit and found some of the buttons don't work and is coming apart. Unit needs new console; ordrng 1 W11337647 (console)

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Bowie, Maryland 20720

Emmanuel R.

Job Details: 11/30/2022

"Cs unit is not light or burning properly, confirmed complaint. I found the flames to have a orange color to it. I was able adjust the flames and remedy the flame pattern but the burner heads are misshapen and some of the holes are restricted. Ordering burner heads and caps to resolve this issue.; ordrng 2 W11084058 (burnr-head)s and 1 W11084059 (burnr-head) and 1 W11084062 (burnr-head) and 1 W10910373 (cap-burner)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Crownsville, Maryland 21032

Emmanuel R.

Job Details: 11/30/2022

"Upon arrival to replaced the sump,drain,and vent I found the sump assembly damaged. (See pics)Need to reorder sump assy, I said sorry to the customer but she was nice about.; ordrng 1 w11416362 (sump/motor)"

We serviced a

WHIRLPOOL MICROWAVE

Model MMV5208WW1

Near Charlottesville, Virginia 22903

Kyle A.

Job Details: 11/30/2022

Cx has covid and will call to reschedule.; saved tckt

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS00

Near Clarksville, Maryland 21029

Ricardo S.

Job Details: 11/30/2022

"the lower oven not heating, found f1e1 error, also the lower thmst is bad, bake and broil element cks ok, replaced cntrl and thermsotat. and now the lower oven is heating but the lower cooling fan not working at all. makes a humming noise. order part; ordrng 1 W11245567 (blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 11/30/2022

"cx complaint door was stuck shut was able to get open and found frost everywhere, found top rack rod had come off and was blocking door from closing, allow large gap at top of gasket, frost was melting and refreezing, cleared all ice and made sure drain was clear, reassembled and reinstalled all racks correctly, and heat treated gasket, door closing properly, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 11/30/2022

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lebanon, Pennsylvania 17046

Fred G.

Job Details: 11/30/2022

"i was able to access unit and replace the sump assy, and heating element as per previous tech. I found the units control is working as designed. no need to replace. tested unit for leaks and found unit now checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lebanon, Pennsylvania 17046

Fred G.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Bowie, Maryland 20716

Emmanuel R.

Job Details: 11/30/2022

"Cs unit is not cooling both sections, confirmed complaint. Unit is not cooling. Upon inspection i found the compressor starts to humm for about 15seconds then shuts down. Compressor extremly hot to the touch at 208degrees and pulling 603 watts when it tries to kick on. Compressor is seized and needs to be replaced. Customer is not very happy and says he will be calling whirlpool to see what they can do for him. Customer denied repairs at this time. I collected $120 for service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Chantilly, Virginia 20152

Ezra M.

Job Details: 11/30/2022

"no ice. still showing error e2, optic sensor light not on. reset unit, optics working, ice maker cycled and filled."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Frederick, Maryland 21703

Ricardo S.

Job Details: 11/30/2022

"the client complains about a rattling noise, inspected unit,, the noise comes from underneath, from the condenser, so i raise the front legs and now the noise go away.. unit cks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Frederick, Maryland 21703

Ricardo S.

Job Details: 11/30/2022

"the client complains about a rattling noise, inspected unit,, the noise comes from underneath, from the condenser, so i raise the front legs and now the noise go away.. unit cks ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Bowie, Maryland 20721

Emmanuel R.

Job Details: 11/30/2022

"Cs dispenser door isnmt closing, confirmed complaint. I found the dispenser door doesnt want to stay closed. The retainer clip is not holding.Replaced dispenser and tested unit. Unit is now working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Bowie, Maryland 20721

Emmanuel R.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS06

Near Odenton, Maryland 21113

Israel R.

Job Details: 11/30/2022

"Installed new doors, gasket and nameplate. Unit is back to normal operations."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS06

Near Odenton, Maryland 21113

Israel R.

Job Details: 11/30/2022

"Installed new doors, gasket and nameplate. Unit is back to normal operations."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Annapolis, Maryland 21409

Alexander D.

Job Details: 11/30/2022

replaced handle screw and stud. unit is now working properly

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Annapolis, Maryland 21409

Alexander D.

Job Details: 11/30/2022

replaced handle screw and stud. unit is now working properly

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Charlottesville, Virginia 22901

Kyle A.

Job Details: 11/30/2022

Installed parts and tested unit and unit is now as designed.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Charlottesville, Virginia 22901

Kyle A.

Job Details: 11/30/2022

Installed parts and tested unit and unit is now as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Washington, District of Columbia 20008

Samuel R.

Job Details: 11/30/2022

replaced part and tested unit now working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Washington, District of Columbia 20008

Samuel R.

Job Details: 11/30/2022

replaced part and tested unit now working properly

We serviced a

WHIRLPOOL DRYER

Model KRFF507ESS01

Near Ashburn, Virginia 20148

Daniel J.

Job Details: 11/30/2022

fridge temps different in differenet sections removed drawer found evap froze over remooved ice build up and cleared drain installed new fan motor with harness

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS09

Near Ashburn, Virginia 20147

Ken M.

Job Details: 11/30/2022

Magnetron and control replaced and tested. Unit threw the error code again. Inverter replaced and unit retested. Unit is working properly. Old inverter left with customer.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Reston, Virginia 20190

Christian C.

Job Details: 11/30/2022

"Cx complaint unit is not drying clothes. Inspected unit it is heating up, drum is rotating, vent seems clean. Checked lint chute and it is clogged with lint. Cleaned lint chute. Tested unit. Cx also tested unit. Unit is working as designed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Reston, Virginia 20190

Christian C.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Herndon, Virginia 20171

Richard B.

Job Details: 11/30/2022

"CX complant , water flows slow. Prior diagnosis found units water pressure needed testing. Tested water pressure and getting 75PSI . Installed second valve in a row/ First valve was defective and tested unit. Water flowing great now. Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Herndon, Virginia 20171

Richard B.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Smithfield, Virginia 23430

Justin W.

Job Details: 11/30/2022

cx complaint unit not cooling. checked unit to find unit not defrosting due to brown wire being loose from heater. reseated and taped connector back. tested unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Smithfield, Virginia 23430

Justin W.

Job Details: 11/30/2022

cx complaint unit not cooling. checked unit to find unit not defrosting due to brown wire being loose from heater. reseated and taped connector back. tested unit working as designed

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 11/30/2022

"cx complaint ofb error, found f6e2,f6e3,f2e1, those may be related to prior repair, cleared all errors, ran diagnostics, cx was washing rugs and a blanket when errors occured, most likely off balance condition, suspension tight and not bouncing, explained weight balancing and cycle selections, recalibrated and cx to run clean cycle once a month, tested all ops ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 11/30/2022

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Scottsville, Virginia 24590

Kyle A.

Job Details: 11/30/2022

Installed parts and tested/calibrated unit and unit is now as designed.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Scottsville, Virginia 24590

Kyle A.

Job Details: 11/30/2022

Installed parts and tested/calibrated unit and unit is now as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, District of Columbia 20002

Shawn D.

Job Details: 11/30/2022

cx complaint button is not working on control panel it gets stuck after repair. inspected unit confimred button getting stuck. popped button off and reinstalled correctly and now is working. went into diag and unti showed f38 error code not in tech sheet maybe from button being stuck. ran service cycle an went through fine. unit is good

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, District of Columbia 20002

Shawn D.

Job Details: 11/30/2022

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP00

Near Gainesville, Virginia 20155

Ezra M.

Job Details: 11/30/2022

"cust stated fc stopped cooling. rc temps normal. on arrival, items in fc frozen. checked fc temp with thermocouple, freezer reading at 3 degrees, set to 1. good frost pattern, no ice buildup. unit working properly"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Virginia Beach, Virginia 23455

Austin D.

Job Details: 11/30/2022

"cx compplaint the unit is not clising all the way. found that the adhesive is falling off of the outer door making it dangerous with a sharp piece of metal able to cut people. also the door was not aligning due to the defect in the outer panel. therefore, i replaced the panel and tested operation. unit is running as designed."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Virginia Beach, Virginia 23455

Austin D.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Great Mills, Maryland 20634

Robert A.

Job Details: 11/30/2022

Cx complaint that the bake function is not working. I inspected the unit and confirmed the complaint. I found the bake element has a break and reads OL. I replaced the bake element and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model KMHS120ESS09

Near Leesburg, Virginia 20176

Ken M.

Job Details: 11/30/2022

"Customer complaint is that the unit not heating. Unit tested and buzzes loudly, but does not heat. Confirmed power out of the control. Capacitor tested good. Diode tests open in both directions. Recommend replacement of magnetron and diode. Magnetron and diode replaced and unit retested. Unit is working properly. Old magnetron left with customer. Diode returned for quality analysis."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model KMHS120ESS09

Near Leesburg, Virginia 20176

Ken M.

Job Details: 11/30/2022

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lusby, Maryland 20657

Robert A.

Job Details: 11/30/2022

Cx complaint that the unit aggressively banging. I inspected the unit and confirmed the complaint. I found error codes: f0e5 f0e2. I checked the suspension and found the basket leaning to the left. I found the LF suspension rod popped out of place. I secure the LF suspension rod correctly in place and tested the unit for the cx. I ran a test cycle and calibrated the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lusby, Maryland 20657

Robert A.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Mechanicsburg, Pennsylvania 17050

Andrew S.

Job Details: 11/30/2022

Per previous diag I was able to access and replace the evap harness and thermistor. i then repowered the unit and found that it began developing a frost pattern and started cooling. Unit is now functioning as intedned. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Virginia Beach, Virginia 23455

Austin D.

Job Details: 11/30/2022

came out to resolve the issue disassembled the unit as needed. replaced all parts. unit is running as designed. if cx calls back or issues persists send tech with (2) WP2188820 thermistors. advised cx to monitor the unit and if food is still freezing to call us back. cx agreed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Virginia Beach, Virginia 23455

Austin D.

Job Details: 11/30/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Vienna, Virginia 22182

Christian C.

Job Details: 11/30/2022

Cx complaint of a popping noise and unit is leaking. Inspected unit found ice on bottom of FC section. Removed FC evap cover and found drain clogged with ice and a thermal event near copper tubing going to evap. Liner is cracked and melted. Called techline. Unit is being sent for review.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Vienna, Virginia 22182

Christian C.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lancaster, Pennsylvania 17603

Justin L.

Job Details: 11/30/2022

cx complaint unit not cleaning dishes. was able to access unit and found F4E3 motor not running. Found motor getting voltage but not spraying. Was able to replace part with pre-id and test unit now operates as designed no further work needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lancaster, Pennsylvania 17603

Justin L.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fayetteville, Pennsylvania 17222

Bernard M.

Job Details: 11/30/2022

"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fayetteville, Pennsylvania 17222

Bernard M.

Job Details: 11/30/2022

"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Dunkirk, Maryland 20754

Shane B.

Job Details: 11/30/2022

installed orderd part. ran calibration and service cycle. unit is working as designed

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Dunkirk, Maryland 20754

Shane B.

Job Details: 11/30/2022

installed orderd part. ran calibration and service cycle. unit is working as designed

We serviced a

WHIRLPOOL ICE MAKER

Model WRS571CIHZ04

Near Dover, Delaware 19904

Frederick R.

Job Details: 11/30/2022

CX complaint is door damage on delivery. Replaced FC door per prior diagnosis. Did not need UI because door came with one. Unit is now repaired and is working properly. Job is complete

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Hanover, Pennsylvania 17331

Drew B.

Job Details: 11/30/2022

replaced both prts no issue and now checks good

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