We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Louisa, Virginia 23093
Eric F.
Job Details:
11/30/2022
"*43342 is gate code. Installed parts. Compressor ran for a few seconds and turned off, compressor is bad. Ordering sealed system job for compressor replacement, requesting 2 count job time.; ordrng 1 W11574734 (Compressor) and 3 W11504431 (coupler)s and 3 W11504415 (coupler)s and 3 W11506621 (charging tube)s and 3 W11506635 (coupler)s and 1 seenotes"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
11/30/2022
cx complaint unit making noise and console not working correctly checked unit found F2E1 stuck key code console acting spuratic log lock checked good also found oil leaking from bearing in gearcase making noise; ordrng 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 look (look)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/30/2022
Cx stated unit is not reaching target temp inspected tested and verified cx complaint found F6E8 error code. Called WPTL and spoke with Ed (SR#:7734031503) explained what is going on during convection and temp readings. Gave error code submitting for product engineer over text ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW29
Near Scottsville, Virginia 24590
Kyle A.
Job Details:
11/30/2022
Cx complaint of unit making a loud rattle during spin. Did confirm back panel is warped causing it to bang against unit. Will need to return with panel and screws.; ordrng 1 W11486091 (Rear panel) and 6 W10660565 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
11/30/2022
"cx complaint intermittent operation, checked unit found f2e2 u.i code, found control panel allowing moisture to enter u.i, main control checked good, bringing for return visit in case needed; ordrng 1 W11368911 (housing u.i) and 1 W11116422 (panel-cntl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Reading, Pennsylvania 19610
Fred G.
Job Details:
11/30/2022
cx complaint units water dispenser is sticking when pressing. inspected unit and found when pressing the paddle the paddle is not fully releasing and more water is dispensing then needed. removed paddle and found paddle switch was continuity intermittenly when pressed in. also found paddle its slef is slightly warpped and not releasing switch. replaced both paddle and switch and found unit now works as designed. cx also complained that ice is think and large sized and sometimes they find balls of ice. i found the ice door is not fully closing. was able to place some water down it and it did not hold. ordering ice door and cx does not want to replace their copper water line so we will hold off the regulator. schedule cx for 12/9/22; ordrng 1 W11189145 (door-ice) and 1 looklook
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Frederick, Maryland 21701
Brian R.
Job Details:
11/30/2022
came out to replace parts and pulled gearcase out box and clutch teeth is broken. will need to reorder part. took picture of broken piece as well. advised cx we will try to put a rush on part and get back out as soon as we can. office to reschedule.; ordrng 1 W11454741 (Gearcase Re Order)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fredericksburg, Virginia 22406
Thomas B.
Job Details:
11/30/2022
Did not make it to this store today will revisit; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6500MW
Near Fredericksburg, Virginia 22401
Thomas B.
Job Details:
11/30/2022
Unable to locate 1st attempt ; saved tckt
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE00
Near Ashburn, Virginia 20147
Ken M.
Job Details:
11/30/2022
Customer states that the unit only makes ice when the filter is removed. Unit has no water dispenser. Customer has already tried replacing the filter. Issue is in the filter housing. Customer also added that the ice maker is overflowing. Found that the extension is missing from the bail arm. Ordering updated bail arm.; ordrng 1 W11342242 (bail arm) and 1 WPW10121140 (housing) and 1 look (look)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parkton, Maryland 21120
Keith H.
Job Details:
11/30/2022
cx complaint is unti not washing properly inspected unit and found multiple errors tested and found weak agitaion and no spin. found some parts rusted asked cx about a basement flood shes says there was none/ orderin parts; ordrng 1 W10890624 (motor-drve) and 1 W11239857 (belt) and 1 W11428524 (capacitor) and 1 W10721967 (clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVMS01
Near Chevy Chase, Maryland 20815
Dustin F.
Job Details:
11/30/2022
"Knocked on door, CX said it was too late and tonight wasnt gonna work. i left a TY card, hes gonna call and reschedule.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near North Garden, Virginia 22959
Kyle A.
Job Details:
11/30/2022
Installed valve but found unit is now dispensing very little water. Filter is clogged. Informed cx to replace filter.; ordrng 1 W11162040 (Hose)
We serviced a
WHIRLPOOL DRYER
Model WET4124HW
Near Chevy Chase, Maryland 20815
Dustin F.
Job Details:
11/30/2022
Contacted CX when i was on my Way she called me back and asked to reschedule.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Annandale, Virginia 22003
Carl R.
Job Details:
11/30/2022
"Cx complaint is Not Starting or Operating - Dishwasher. Found that the control panel is no longer intact and UI is no longer Illuminating. Need to start with control panelW11116422. UI W10918487, control will be used on return . Needs these part to determine if more parts are needed.; ordrng 1 W11116422 (Control panel) and 1 W10918487 (Housing UI)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lewisberry, Pennsylvania 17339
Andrew S.
Job Details:
11/30/2022
Cx complaint is that the unit is taking a long time to dry clothes. Upon arrival I found that the unit turned on when the door was closed. I tested the heating element and found that it is shorted to the cab. I am ordering the element and will use the tco on return. I also found that the vents were clogged causing the air to push out past the lint trap. I informed the cx that they would need to have the vents cleaned. I was able to set the return visit for Tuesday 12/6 AM; ordrng 1 279838 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03 G
Near Staunton, Virginia 24401
Kyle A.
Job Details:
11/30/2022
Cx complaint of unit producing random error codes and having cooling issues. Did confirm and replaced control which fixed the error codes. Will need to return to replace rc evap thermistor due to unit not defrosting.; ordrng 1 W11087438 (Thermistor fan assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Fredericksburg, Virginia 22407
Thomas B.
Job Details:
11/30/2022
Cx complaint unit is not working properly inspected unit found door too low tried to raise however need washers to raise further ordering washers; ordrng 3 WP487576 (washer)s and 3 WP489467 (washer)s
We serviced a
WHIRLPOOL WASHER
Model GSL9365EQ0
Near Falls Church, Virginia 22044
David J.
Job Details:
11/30/2022
"CX complaint unit is making a loud rumbling noise during the spin in drain cycle. Inspected the unit and start a cycle spun knob to spin and drain trick door latch to thinking unit was closed. Found that agitator gears are no longer there and its just spinning freely rocks are inside agitator which could have damaged it, Unit needs a new agitator for a return visit. Explain to customer the clutch could possibly need to be changed. She would like to repair the agitator first to see if that resolve the issue. Scheduled for return and please customer on cancellation list will return when the parts arrive. ; ordrng 1 WP3951744 (Agitator) and 1 WPW10074580 (Agitator inner cap)"
We serviced a
MAYTAG OVEN
Model MGR6600FZ2
Near Felton, Pennsylvania 17322
Sal R.
Job Details:
11/30/2022
CX comoliant is that the utni will nit ignite. I found that the DSI board is faulty not sending the proper voltage to ingite the unit.I am ordering 1 Control (W11162730). I have set a retun date for 12/9; ordrng 1 W11162730 (DSI board 8 @ tribs)
We serviced a
KITCHENAID RANGE
Model KGSS907SSS02
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
11/30/2022
"Cx complaint after preheat the oven doesn't keep the temperature.Removed oven bottom and shield. started 200F bake cycle. The oven preheated and then cycled 4 times. The 5th time I heard the spark sound several times , but no spark came out the igniter and the gas valve turned off. Quoted repair $710.82 with $145 labor for spark module WPW10331686, bake igniter WP9760229 and bake/broil harness WP9762904. Cx needs more time to make a decision. Collected $120 with check # 552; ordrng 1 WP9760229 (bake igniter) and 1 WP9762904 (bake/broil harness) and 1 WPW10331686 (spark module (DSI board))"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Frederick, Maryland 21702
Brian R.
Job Details:
11/30/2022
cx complaint is with unit and its running issues and lighs are blimking. was able to power on and off unit and then put in test mode and run auto test as well. unit ran through auto test then flashed a code. lid locks and unlocks and unit fills and drains and runs as it should. started a quick wash while uploading tech sheet as no service out here. units flashes code F1E1 and F5E4. cleared codes and ran unit on normal wash. unit seems to run and check. per codes i advised cx we will order parts needed and as soon as they come in office will schedule.; ordrng 1 W11481116 (Control) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL RANGE
Model JGD8345ADW
Near Thurmont, Maryland 21788
Brian R.
Job Details:
11/30/2022
"cx complaint is flames really high and black soot under pots and pans. said after Rick was here her husband replaced the parts and had someone out to look and said the Orifices were not changed and the reg gas ones are in place. she also said left side wont work just clicks. she said she asked for Ricky to come back as he new this unit and them and whats going on and all. tested and checked unit. unit will need new Orifices replaced and adjusted for proper flame.left side clicks and turns fan on spark comes out to soon as rail looks cracked. will bring back other parts but dont think there needed as they were replaced. will order parts needed and office will schedule. cx wanted to pay in full.; ordrng 1 74006049 (Kit, Lp Orifice 39.05) and 1 WP74006070 (Whirlpool E-burner, Grill 217.03) and 1 W11233071 (Knob, Valve (wht) 40.63)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Arlington, Virginia 22204
David J.
Job Details:
11/30/2022
CX complaint came home from work one day and unit was making a loud buzzing noise. Woke up the next morning and found everything in freezer. Had gone soft. Arrive today to unit being unplugged plug unit up to wall start device kicked on and compressor was making a loud metallic sound. It would last for about 20 seconds and then would kick off after another minute. It would start again do the same noise and then kick off. Called a H and explain to him the situation and let him hear the noise was told the compressor is locked up or a bad start device. I was told to order compressor kit for a sealed system repair. Ordered all parts in scheduled for return visit or repair when we come back.; ordrng 1 WPW10507886 (Compressor kit) and 1 W10843121 (Drier) and 1 876764 (Coupler) and 1 Sstech (Ss tech)
We serviced a
WHIRLPOOL ICE MAKER
Model KUIC18NNZS0
Near Hamilton, Virginia 20158
Ken M.
Job Details:
11/30/2022
"Valve replaced and tested, no leaks. Started a normal run and the unit just kept filling, could not tell that the reservoir was full. Ordering fill sensor and harness.; ordrng 1 WPW10485962 (sensor) and 1 WPW10485955 (harns-pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Martinsburg, West Virginia 25401
Ricky E.
Job Details:
11/30/2022
unit is leaking fromt he icemaker.. will need the icemaker...; ordrng 1 w11546935 (icemaker)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ranson, West Virginia 25438
Ricky E.
Job Details:
11/30/2022
9-1 the unit had a broken connection at the drain pump. fixed the connection and now the pump is running.. the drain line is leaking.. need parts...; ordrng 1 W11244231 (hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Annapolis, Maryland 21401
Emmanuel R.
Job Details:
11/30/2022
"Cs unit is leaking water from the top, confirmed complaint. i found the dual valve has failed and leaks water from the base everytime you dispense water. orderging dual valve. Installed comntrol boards and pick up Dataloggers in the bin.; ordrng 1 W11482383 (dual valve)"
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Hedgesville, West Virginia 25427
Danny R.
Job Details:
11/30/2022
gera case makes lots of noise and the gaskey on gear cazse is folded over leaking water into gear case will need gear case; ordrng 1 W11449840 (gear case) and 1 W10721967 (pully) and 1 WPW10006384 (belt)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Williamsport, Maryland 21795
Danny R.
Job Details:
11/30/2022
"unit had a bad cap it wouldnt power the motor replaced with van stock checksok; ordrng 1 w11395618 (cap look look dr vs), used 1 w11395618 (cap look look dc vs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Williamsport, Maryland 21795
Danny R.
Job Details:
11/30/2022
unit is built in will need two men to remove also a compressor this issue could be caused by a bad compressor too last tech never pujlled ouyt bc of this built in issues called mr to verief and will need two men and compressor; ordrng 1 W11125124 (compressor) and 2 2men (look lok 2 men)s and 3 3callcount (llook look 3 call count)s
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CW6
Near Elkridge, Maryland 21075
Justin S.
Job Details:
11/30/2022
the unit is heating good but the mounts are damasged and need to be replaced; ordrng 2 W11122643 (nut)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Charles Town, West Virginia 25414
Ricky E.
Job Details:
11/30/2022
customer stated that the unit wasnt cooling. verified issue and fnd a faulty compressor and possable evap leak... need part... unit under 5 year sealed system warranty..; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 WPW10487115 (condenser) and 1 W10836706 (evaporator) and 3 3callcount (3 call count)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Crownsville, Maryland 21032
Emmanuel R.
Job Details:
11/30/2022
"Upon arrival to replaced the sump,drain,and vent I found the sump assembly damaged. (See pics)Need to reorder sump assy, I said sorry to the customer but she was nice about.; ordrng 1 w11416362 (sump/motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Upper Marlboro, Maryland 20774
Shane B.
Job Details:
11/30/2022
"cx complaint is the unit leaving clothes soaking wet, not draining. checked for codes and found F8E1 long fill. cleared code, ran service cycle. both valves have good flow. i found a lot of noise coming form under unit. found belt is slipping on pulley. belt is very dryed out and cracked. ordering drive pulley and belt.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Upper Marlboro, Maryland 20774
Shane B.
Job Details:
11/30/2022
"cx complaint is the discoloration of the burners and the coating on the knobs peeling off. unit is within 30days of purchase. cx has only used unit a couple times. unit is also missing 1 of the mounting backets under the unit. i found knobs are peeling. burners heads all have small spots of dicoloration that are peeling. only 1 mounting bracket under unit. ordering burner heads, knobs, mounting bracket and screw. schedule when all parts are available.; ordrng 3 WP8286814 (burnr-head)s and 1 WP8286813 (burnr-head) and 1 WP8286815 (burnr-head) and 5 W11366438 (knob)s and 1 WP3801F93551 (backet) and 1 WP7101P06260 (bracket screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details:
11/30/2022
"Replaced valve and water still didn't dispense. Contacted TL and spoke with Andy, went thrrough and isolated the water by disconnecting tubes from valves and found the inlet tube has clog inside.When disconnected from valve water comes through the valve. Also found the light button on the UI doesn't function and unable to enter service mode. Ordering tubes and UI, once parts are in contact cx to reschedule; ordrng 1 W11608967 (UI) and 1 WPW10279882 (inlet tube) and 1 WPW10279885 (outlet tube)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Milford Mill, Maryland 21244
Andrew H.
Job Details:
11/30/2022
"Cx complaint long fill times. Entered unit into diagnostic mode, found F8E1 long fill error code. Found poor cold water flow during automatic test cycle. Disconnected hose at cold water valve, found valve full of sediment, rinsed filter and reinstalled. Ordering new cold water valve (W11316256) and scheduled return job for Wednesday 12/14/22.; ordrng 1 W11316256 (cold water valve)"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Oakton, Virginia 22124
Richard B.
Job Details:
11/30/2022
"CX complant. Oven not working. Inspected unit and found red wire burnt up on pigtail . Nut oon red wire going to terminal nut loose . Ordering terminal block and main harness, Further work needed,Not in stock , RB; ordrng 1 WPW10245259 (erminal block) and 1 W11454502 (harness)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Scottsville, Virginia 24590
Kyle A.
Job Details:
11/30/2022
Cx complaint of having to run two cycles to dry clothes. Did confirm moisture sensor failed diagnostic test and ui has a stuck key. Ordering ui and moisture harness.; ordrng 1 W11419059 (Ui) and 1 WPW10298258 (Moisture harness) and 1 WP8577274 (Thermistor)
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Reisterstown, Maryland 21136
Andrew H.
Job Details:
11/30/2022
Installed service kit provided by cx. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Owings Mills, Maryland 21117
Andrew H.
Job Details:
11/30/2022
cx complaint is the units right rc door is opening and swing back aswell as the water coming from the dispenser is not cold. i found the unit is leaning forward and this is causing the door to swing open after is been open. i leveled the unit by adjusting the front wheels. i instructed cx that the doors will swing somewhat due to having a closer cam on the hinge to help with the door closing. i tested water from the dispenser and used a thermometer. i found the water temp dropped as more water was dispensed. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/30/2022
"Replaced part.. reset power, unit tested and step#12 works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Woodbridge, Virginia 22193
Robert W.
Job Details:
11/30/2022
CX Complaint is the unit stopped making ice again. Inspected unit and temp tested FC with FC set to 2Deg its testing at 4Deg in FC. RC is set to 33Deg and is testing 30Deg no error codes on IM ran harvest test and IM is harvesting toggled on water fill and unit didnt fill found fill tube frozen toggled on heater in test 19 for 60sec and toggled on fill nothing happend toggled on heater for another 60 sec and IM filled when toggled on. i found a cold draft freezing fill tube sealed with sealer and draft is gone. called techline and explained my findings and said that was perfect.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Newark, Delaware 19702
Frederick R.
Job Details:
11/30/2022
"CX complaint is loud squeaking noikse in dryer. Inspected/tested and found blower wheen loos and rollers worn out. Replaced motor, blower wheel and dryer repair kit from prior diagnosis. Retested unit after repair and it is now working properly. Job is ciomplete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Halethorpe, Maryland 21227
Eric W.
Job Details:
11/30/2022
cx complant of not drying dishes inspected unit found element broken in several places installed new element and tested no leaks
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Baltimore, Maryland 21229
Eric W.
Job Details:
11/30/2022
cx complaint was dishwasher throwing error code f7the error code was F7E2found f7e2 ran test cycle everything is working
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Baltimore, Maryland 21216
Eric W.
Job Details:
11/30/2022
installed new heater and checked for leaks no leaks heating element - sp w11540964 - special project s17304
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Dover, Pennsylvania 17315
Sal R.
Job Details:
11/30/2022
"Per the previouse tech, I was able to access and replace all parts. I found that unit comoleted 2 auto test and a calibration with out issues. UNit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Chambersburg, Pennsylvania 17201
Bernard M.
Job Details:
11/30/2022
"Cx complaint the unit spins off balance. Entered diag and found no error codes. Ran test cycle and found no issues. Contacted TL and spoke with Butch,reported all parts that were replaced, ran manuel high speed spin without items in basket and unit ran as designed. Unit is balanced. TL stated cx needs to cut back on load size and re-distribute clothes if they're pushed to one side of basket. TL says unit is running as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fayetteville, Pennsylvania 17222
Bernard M.
Job Details:
11/30/2022
"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/30/2022
"cx complaint unit not cooling properly, found condensor clogged, cleaned condensor. compressor pulling 1.2 amps, seems ok but frosting back to compressor, instructed cx to leave as is and if it gets worse, it looks like it will need compressor and evap."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Stevensville, Maryland 21666
Alexander W.
Job Details:
11/30/2022
"Installed parts per previous diag tested unit , unit is now operating as designed job is complete"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS0
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
11/30/2022
Cx complained of a fire. Inspected the unit and found that the use and care guide was in the warming drawer that was not removed. Cx cleaned and used and it operates fine. Pulled the unit out and checked behind and nothing is broken or damaged. Cx instruct. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
11/30/2022
"cx complaint unit squeeling, checked unit, come to find idler pulley stiff, applied grease to shaft and pulley, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/30/2022
"cx complaint unit leaking and lid broken , checked unit and found inlet valve unseated leaking at rubber uninstalled and properly reseated and inlet valve no longer leaking , found lid on both sides broken and no letting unit lock , qouted cx for lid and cx refused repair for lid . cx paid service call and unit is no longer leaking ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stafford, Virginia 22554
Tanner B.
Job Details:
11/30/2022
"Found diverter motor just clicking and not moving water .. Replaced sump/ motor assembly , tested unit. no leaks , now working . Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chester, Virginia 23831
Chris B.
Job Details:
11/30/2022
cx comp unit will not wash clothes insp unit nconf cx comp found error f7e6 motor fault found faulty shifter installed replaced actuator tested calibrated unit working as desighned
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, District of Columbia 20024
Shawn D.
Job Details:
11/30/2022
replaced acu thermister and moisture harness and did find alot of lint around the moisture harness connection at the bars and could have been causing this issue. ran unit and is heating good. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Catonsville, Maryland 21228
Eric W.
Job Details:
11/30/2022
cx complant of unit making noise inspected unit found noise comming from water valve pushed in water line and noise went away
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Clarksville, Maryland 21029
Eric W.
Job Details:
11/30/2022
cx complaint was unit wasnt cooling plugged unit in heard the compressor start up then the start device would cut off after a few mins. we cut open the unit seen the unit had alot of r600 in it so we replaced the compressor and the drier refilled unit with 2.40 r600 told cx temps should be back up in 24hrs
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Suffolk, Virginia 23434
Zachery R.
Job Details:
11/30/2022
"replaced lid, calibrated and tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Vienna, Virginia 22182
Christian C.
Job Details:
11/30/2022
Cx complaint of a popping noise and unit is leaking. Inspected unit found ice on bottom of FC section. Removed FC evap cover and found drain clogged with ice and a thermal event near copper tubing going to evap. Liner is cracked and melted. Called techline.Unit is being sent for review.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ellicott City, Maryland 21043
Robert L.
Job Details:
11/30/2022
"cx complaint ofb error, found f6e2,f6e3,f2e1, those may be related to prior repair, cleared all errors, ran diagnostics, cx was washing rugs and a blanket when errors occured, most likely off balance condition, suspension tight and not bouncing, explained weight balancing and cycle selections, recalibrated and cx to run clean cycle once a month, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW0
Near Springfield, Virginia 22153
Carl R.
Job Details:
11/30/2022
"Cx complaint is, SAFE Washer continues to run PAD COVERS TRIP/DIAGNOSIS. Found over sudsing fault code f0e2. Ran unit in cold water, found hotbwater is being dispensed. Turned the water valves off and switched both lines. Turned water valves back on and cold water is dispensing when set to cold and hot water is dispensing when hot is needed. Called safely to document findings. S code S33118 W11401418."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
11/30/2022
"replaced control, lamp holder, and lamp, tested, unit working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Virginia Beach, Virginia 23455
Austin D.
Job Details:
11/30/2022
"cx compplaint the unit is not clising all the way. found that the adhesive is falling off of the outer door making it dangerous with a sharp piece of metal able to cut people. also the door was not aligning due to the defect in the outer panel. therefore, i replaced the panel and tested operation. unit is running as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Herndon, Virginia 20171
Richard B.
Job Details:
11/30/2022
"CX complant , water flows slow. Prior diagnosis found units water pressure needed testing. Tested water pressure and getting 75PSI . Installed second valve in a row/ First valve was defective and tested unit. Water flowing great now. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/30/2022
replace housing & working
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Boyds, Maryland 20841
Julian H.
Job Details:
11/30/2022
replace housing & working
We serviced a
AMANA WASHER
Model NTW4516FW
Near North East, Maryland 21901
Neil H.
Job Details:
11/30/2022
replaced the lid latch recalb. washer unit checked good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Bel Air, Maryland 21015
Neil H.
Job Details:
11/30/2022
replaced the mag diode transformer filter board tested unit checked good heating good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Petersburg, Virginia 23803
Chris B.
Job Details:
11/30/2022
cx comp unit will not make ice insp unit conf cx comp found fc at 0 degress when hit test button on im im does not move replaced im tested im did fill with water unit now working as desighned
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Sterling, Virginia 20165
Christian C.
Job Details:
11/30/2022
Cx complaint unit is making a loud creaking noise and gasket is torn. Inspected unit found right RC gasket torn and ran test 121 and cx confirmed that damper door was noise. Went to pick up damper. Installed damper. No more noise. Installed right RC gasket. Heated gasket. Unit is working as designed. Cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Herndon, Virginia 20171
Richard B.
Job Details:
11/30/2022
"CX complant. Fridge lost cooling. Prior diagnosis found unit needs harness due to bad wire connector on heat circuit. Installed new harness and cycled power. Unit working as designed. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Falls Church, Virginia 22043
Jason A.
Job Details:
11/30/2022
Installed clips & test rack for proper operation > JJ
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Bel Air, Maryland 21014
Neil H.
Job Details:
11/30/2022
checked temp and cx calb. up to+10 and the temp in dia realtime matched my temp probe in the oven so running for over 45 mins stays consistant unit checked good now raised up another 5+ to +15
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ashburn, Virginia 20147
Ken M.
Job Details:
11/30/2022
"Customer complaint is that the unit is giving error codes, not running properly. Checked for stored error codes and found F7E4 & F7E3. Ran test cycle and the unit is not shifting properly. Inspection of the drive system found the rotor on the floor, bolt had backed out of the drive shaft. Loktite applied to the bolt threads and rotor resecured. Unit retested and is working properly."
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Baltimore, Maryland 21212
Keith H.
Job Details:
11/30/2022
arrived and unit still working fine i repalced control told cx to keep an eye on it and call back if needed
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near McLean, Virginia 22102
Jason A.
Job Details:
11/30/2022
CX just moved in. Toll bros builder replaced part. CX did not want us to work on unit. If CX calls back order 4 (12) - W11632139 LEDs per TSP W11606409 Rev E / S84638
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near McLean, Virginia 22102
Jason A.
Job Details:
11/30/2022
CX just moved in. Toll bros builder replaced part. CX did not want us to work on unit. If CX calls back order 4 (12) - W11632139 LEDs per TSP W11606409 Rev E / S84638
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Upperville, Virginia 20184
Daniel J.
Job Details:
11/30/2022
unit not agitating or spinning ran diag noise from motor slight hum removed cover inspected cam able to move basket while spinning by hand but vertical movement on gear cse top and bottom ran calibration no movement from pulley sugguested motor and also gearcse customer declined paid 120 for service call
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Glen Allen, Virginia 23059
Eric F.
Job Details:
11/30/2022
"Confirmed cx complaint unit not washing. Found sump motor failed. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Petersburg, Virginia 23803
Chris B.
Job Details:
11/30/2022
replaced fc door sealed door advised cx to not put items ontop of unit to keep door from shutting tested unit working as desighend
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Glen Allen, Virginia 23059
Eric F.
Job Details:
11/30/2022
"Confirmed cx complaint unit not washing. Found sump motor failed. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/30/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 - . . . checked unit and replace heating element tested unit and unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plain View, Virginia 23156
Lucas R.
Job Details:
11/30/2022
replaced valve leveled unit calibrated and tested unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Midlothian, Virginia 23113
Joseph D.
Job Details:
11/30/2022
replaced 12 failed led moduled. unit now illuminating properly
We serviced a
WHIRLPOOL COOKTOP
Model 89891
Near Newport News, Virginia 23608
Justin W.
Job Details:
11/30/2022
cx complaint unit is smoking during use. checked unit to find smoke is coming from unit having build up near elements from being used. advised cx to clean unit. called safety spoke to Donna retaped exhaust to downdraft using aluminum tape
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Springfield, Virginia 22152
Carl R.
Job Details:
11/30/2022
"Cx complaint is, Not Starting or Operating - Dishwasher. Power was off to unit when I arrived. Removed door to dishwasher and installed parts from the previous technician recommendations. Removed original control, ui, and fan motor. Installed parts and tested unit. Unit is working properly."
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMLS311HSS1
Near Fairfax, Virginia 22030
Demonte S.
Job Details:
11/30/2022
Arrived at the cx house. Took the unit out of Demo Mode. Tested the unit. All Lights & Fan Motor are working. Unit is Heating. Unit is working as Designed. Please see Sd Pictures if any questions.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS00
Near Oakton, Virginia 22124
Richard B.
Job Details:
11/30/2022
"CX complant. Water dispensing slowly. Prior diagnosis found unit needs filter head and filter bracket. Installed and tested unit , Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29BBWH00
Near Fairfax, Virginia 22032
Carl R.
Job Details:
11/30/2022
"Cx complaint is, Power and lights…no cooling. Removed rear cover to gain access to the control board. Removed original control and replaced it with new. Removed front panel and installed new panel. Unit still not Powering up. Found house has infestation of chipmunk and possible mouse"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, Virginia 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, Virginia 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, Virginia 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
11/30/2022
"cx complaint door was stuck shut was able to get open and found frost everywhere, found top rack rod had come off and was blocking door from closing, allow large gap at top of gasket, frost was melting and refreezing, cleared all ice and made sure drain was clear, reassembled and reinstalled all racks correctly, and heat treated gasket, door closing properly, tested all ops ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Petersburg, Virginia 23805
Chris B.
Job Details:
11/30/2022
replaced heater elm tested unit insp for leaks working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Arlington, Virginia 22201
David J.
Job Details:
11/30/2022
Cx complaint Ive making was making a water on back wall. Arrived to unit and found fill tube to be pressed against ice maker and causing it to splash out. Adjusted fill tube extension and unit will no longer splash. Ice maker is working as designed. Unit is also working as intended job complete
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near McLean, Virginia 22101
David J.
Job Details:
11/30/2022
CX complaint grill feature and oven is not working properly. After previous visit found that when inserting the grill into connector it is not reading that its connected. Brought back new grill assembly and plug placed new grill. Insert in oven and still was not getting recognized. Replaced connector inside unit. Powered unit back on and tested grill. Option is now working as intended. Unit is working as intended. Job complete.