We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near West Springfield, VA 22152
Richard B.
Job Details: 10/13/2022
"CX complant.Water flows slow, Prior diagnosois found unit needs filter head , Installed filter head and tested unit for leaks. No leaks , Water flowing good. Job completed, RB"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/13/2022
installed hinges while outside of cabinet closing can hear clicks inside same issue found trim from cabinet squeezing fame causing door not to stay closed removed while connectd to power closed everytime
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Arlington, VA 22205
Jason A.
Job Details: 10/13/2022
CX complaint FRIDGE RC warm temps & Left door UI non-responsive. Found RC evap is iced up & fan cannot run. Cleared all & Replaced R RC gasket / UI / RC evap cover. Secure thermistor. Test RC defrost HTR works. Ran test 38 100% & good frost pattern Ran test 40 & fans are working. Test water & ice dispense > JJ
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
"not heating properly. tested thermostats and heater, all good. found bottom of main harness at motor not seated fully, not sending 120 to heater from centrifigul switch. reseated, verified secure."
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
"not heating properly. tested thermostats and heater, all good. found bottom of main harness at motor not seated fully, not sending 120 to heater from centrifigul switch. reseated, verified secure."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/13/2022
replaced ss front panel tested unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/13/2022
replaced ss front panel tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, VA 23851
Zachery R.
Job Details: 10/13/2022
"replaced all parts. tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, VA 23851
Zachery R.
Job Details: 10/13/2022
"replaced all parts. tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Palmyra, PA 17078
Fred G.
Job Details: 10/13/2022
cx complaint cook top cracked while cooking. inspected unit and found left front burner over heating fracture cracks due to an inperfections in the glass cook top. replaced cook top and found unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Palmyra, PA 17078
Fred G.
Job Details: 10/13/2022
cx complaint cook top cracked while cooking. inspected unit and found left front burner over heating fracture cracks due to an inperfections in the glass cook top. replaced cook top and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Herndon, VA 20171
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Washer isn't starting a cycle. Ran Service Diagnostics on the unit. Error Codes are F32 = Long Drain. Checked the Drain Pump . I'm getting 2.14 Volts when Drain Pump is supposed to be activated. Ran Service Test on the unit. Unit went from C1 to C8. In C8 the Washer will not spin. Control Board = W10447140 No Longer available. No Water is coming out of the Water Valve just Drops of Water. Cx paid for the Service Call Only by Card.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Herndon, VA 20171
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Washer isn't starting a cycle. Ran Service Diagnostics on the unit. Error Codes are F32 = Long Drain. Checked the Drain Pump . I'm getting 2.14 Volts when Drain Pump is supposed to be activated. Ran Service Test on the unit. Unit went from C1 to C8. In C8 the Washer will not spin. Control Board = W10447140 No Longer available. No Water is coming out of the Water Valve just Drops of Water. Cx paid for the Service Call Only by Card.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit wobling. tested unit, verified complaint. found unit un level causing wobbling. leveled unit. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Midlothian, VA 23113
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit wobling. tested unit, verified complaint. found unit un level causing wobbling. leveled unit. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Reston, VA 20194
Demonte S.
Job Details: 10/13/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator is Leaking Water in the Refrigerator Section / Refrigerator isn't cooling properly. Checked the Evaporator in the Refrigerator Section. Found that the Drain Hole has Perma Gum all in the Drain Section. Removed as much of the Perma Gum as I could. Frost Pattern is to the 3rd coil. But Ice is hitting the Thermistor. If the cx calls back order the Compressor =W10832994, Drier = Wpw10243759, Coupler = , Evaporator = W11553229 & Ice Maker = W11397192. Do t go without parts. Cx paid for the Service Call Only by Card. Any questions please check Sd Pictures. This will need two techs built-in Refrigerator."
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/13/2022
Cx complained the unit had damage. Installed new doort and there is no longer damage. Job complete
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Pasadena, MD 21122
Eric W.
Job Details: 10/13/2022
replaced the rollers on the dryer because the dryer was making a loud nosie due to one of the rollers being messed up we also replaced the idler pully roller aswell we tested the unit and no loud nosie was heard
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chesterfield, VA 23832
Jonathon C.
Job Details: 10/13/2022
"cx complaint, unit not washing properly, replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/13/2022
"cx complaint burning smell no operation, checked unit all connections good, no signs of shorts, unit missing L1 at terminal, only 73 vac L1-L2, power cord welded to outlet, advised cx to contact electrician, did find door not closing properly, adjusted strike to allow proper closure, advised cx to contact office if problems persist after power supply issue is resolved."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS3
Near Clinton, MD 20735
David J.
Job Details: 10/13/2022
"CX complaint microwave turntable is not turning and making buzzing noise. Inspected unit and found complaint removed bottom of microwave and found a lot of oil which possibly had burnt up the motor. Removed old motor and replaced with a new tested unit and turntable is now turning. Reinstalled, bottom panel Unit is now working as designed job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW02
Near Rockville, MD 20850
Israel R.
Job Details: 10/13/2022
Customer called for the filter to get replaced. Replace filter and the place is a county tax excempt organization. I took a picture of the certificate and colleced in full for the new filter. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Stafford, VA 22554
Robert W.
Job Details: 10/13/2022
"Replaced Sump, Arm and adjuster kit unit tested and is working properly."
We serviced a
WHIRLPOOL FREEZER
Model KBSD608ESS01
Near Washington, DC 20002
Mitchell H.
Job Details: 10/13/2022
cx complaint units been leaking after last techs repair. inspected and confirmed. water line was not plugged all the way into the coupler. pushed line in further and now no leaks. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesapeake, VA 23322
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disassembled and replaced all parts needed tested unit and unit is running as designed ."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Range two large burners not working Customer to provide proof of purchase. Cx is not use to how the range performs. I informed her how the range works and to read the use and care guide. I stayed to show that the burner turners on and off for a period of time. No parts needed. Unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rockville, MD 20852
Israel R.
Job Details: 10/13/2022
Installed valve and tube and the unit is dispen sing fine is not leaking and is not splashing. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Suffolk, VA 23434
Zachery R.
Job Details: 10/13/2022
"replaced element, tested, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Manassas Park, VA 20111
Tanner B.
Job Details: 10/13/2022
Installed new im and tested unit. Allow 12-24hrs to make . Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRF990SLAM02
Near Manassas, VA 20112
Tanner B.
Job Details: 10/13/2022
"Installed new compressor , ff evap w/ housing and filter drier. flushed w/ nitrogen and vac unit down . Refilled unit w/ 5.5oz134a.. Aloow 24hrs to cool"
We serviced a
JENNAIR OVEN
Model JJW3430DS00
Near Laurel, MD 20723
Andrew H.
Job Details: 10/13/2022
Cx cancel job at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stone Ridge, VA 20105
Daniel J.
Job Details: 10/13/2022
per notes installed ui and console ran diag completed with no errros used console ui
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bowie, MD 20715
Shane B.
Job Details: 10/13/2022
installed control board and ran service cycle and calibation. unitis working as designed.
We serviced a
WHIRLPOOL WASHER
Model GHW9160PW1
Near Washington, DC 20018
Mitchell H.
Job Details: 10/13/2022
cx complaint unit showing f11. got to unit with second tech and pulled mcu out and tested with new one. still same issue. second tech had to leave so put all back together then started a normal diag. not even 2 mins into the test cycle the main control started buzzing and whole unit went dead. main control is clearly the issue here. part is no longer available. cx is very upset as last tech said he couldnt diag it cause it was stacked. so i charged cx the service call and 2nd tech fee as cory did help me with the job. but am not charging labor to help with cx frustration. moving on and job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Fort Washington, MD 20744
Shawn D.
Job Details: 10/13/2022
cx complaint unti leaked into basement. inspected unit and looked at heater and it rotted out both side snapped pic. i replaced heater and tested no more leaks. this is still covered by kitchenaid under Special Project code S17304 and instructed cx to contact kitchen aid for the damages done to the house. unit is good
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
blower reel detached from motor shaft .reatched verified secure operating correctly . .
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Winchester, VA 22603
Ezra M.
Job Details: 10/13/2022
blower reel detached from motor shaft .reatched verified secure operating correctly . .
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Fairfax, VA 22030
Richard B.
Job Details: 10/13/2022
"CX complant. Start button dosent work all the time. Inspected unit and found start button not responding even after cycling power to unit. Replaced console and tested unit multiple times with CX . Unit is working as designed, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Nottingham, MD 21236
Justin S.
Job Details: 10/13/2022
replaced the door and tested. the cx says the water is now dispensing straight down and is stopping when released and not dripping like the original kept doing. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cc complaint is, No Power - Not Operating - Top Load Washer. Found unit unplugged, plugged unit back in. Unitis getting 120.vac. looked at resistance on power wire. Power wire has normal resistance. No green light showing on control board. Removed lid and screws. Replaced control board. Unit working properly. No other parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Berryville, VA 22611
Ezra M.
Job Details: 10/13/2022
"used vent test kit. airflow blocked. disconnected vent from dryer, airflow test passed. verified vent inside clear. reconnected, tested again, still failed. unit vents to roof. advised cust will have to contact hvac company or builder."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Manassas, VA 20112
Tanner B.
Job Details: 10/13/2022
Replaced grates .. the grates were warped / cracked. unsafe for cookware .n
We serviced a
JENNAIR MICROWAVE
Model JMW2430DP00
Near Arlington, VA 22205
Jason A.
Job Details: 10/13/2022
CX complaint MW+O F2E1 error code. Error code is persistent. Cleared error code. Replace console & test MW & O functions work. Checked & no error returned > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near La Plata, MD 20646
Robert A.
Job Details: 10/13/2022
Cx complaint that the unit is still leaking on to the drip pan. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no evidence of leaking. I looked under the unit and the leak residue is coming from the right side. I removed the top and look inside the cabinet and there is an accumulation of residue on the inside of the cabinet walls. The slow leak is coming from the dispenser assembly. I replaced the dispenser assembly and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Vienna, VA 22182
Christian C.
Job Details: 10/13/2022
"Cx complaint unit is leaking oil. Inspected unit found that the lower grease trap had some debris as well. If cx calls back order W10837738-lower plenum, and W10837737-lower plenum access panel."
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Alexandria, VA 22305
Lloyd B.
Job Details: 10/13/2022
"Cx complained the unit made noise. Inspected the unit and found in step 121 of diagnostics, the damper opening and closing was noisy. Installed new damper and there is no longer noise. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/13/2022
Cx complained the units door was falling apart. Inspected the unit and found the handle fell off and the glue was coming off of the door glass. I was able to put the door back together. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middle River, MD 21220
Alexander D.
Job Details: 10/13/2022
replaced suspension. ran calibration and autotest. unit is now working properly
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.
We serviced a
WHIRLPOOL OVEN
Model KEBU107
Near Great Falls, VA 22066
Christian C.
Job Details: 10/13/2022
Installed appliance manager and oven sensor for upper oven. Tested both ovens they are heating. Fans turn off when not in use. Cx paid for labor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Washington, DC
Samuel R.
Job Details: 10/13/2022
cx complaint unit is leaking.inspected unt and found no water marks near unit.ran service test and go no leaks.checked door gasket and gasket is good.unit is working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Washington, DC
Samuel R.
Job Details: 10/13/2022
cx complaint unit is leaking.inspected unt and found no water marks near unit.ran service test and go no leaks.checked door gasket and gasket is good.unit is working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Washington, DC
Samuel R.
Job Details: 10/13/2022
cx complaint unit is leaking.inspected unt and found no water marks near unit.ran service test and go no leaks.checked door gasket and gasket is good.unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Glen Allen, VA 23060
Jerod R.
Job Details: 10/13/2022
"cx complaining left door not closing properly , advised left door is the first door to be closed if not it can damage gaskets and not properly close"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Bel Air, MD 21015
Neil H.
Job Details: 10/13/2022
ARRIVED CX HAS UNIT IN CORNER OF THE KITCHEN TOOK PHOTOS CX SAID UNIT SPARKING AND CAUGHT FIRE AND CX DOESN'T WANT ANY PARTS ORDERED AND HE WILL CALL WHIRLPOOL IN THE MORNING BECAUSE THEY DON'T WANT UNIT FIXED THEY WANT THE UNIT REPLACED AND I EXPLAINED CALLING WHIRLPOOL CUSTOMER CARE AND THEY HANDLE REPLACEMENTS SO JOB DONE. TOOK PICS OF UNIT AND ALL PARTS CX POINTED OUT WHERE SPARKING AND BURNING
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS02
Near Alexandria, VA 22306
Lloyd B.
Job Details: 10/13/2022
Cx complained the unit did not make ice. Installed new ice maker but could not test because there is a leak at the rear when the water is turned on. Cx called plumber. Job complete
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Bel Air, MD 21014
Neil H.
Job Details: 10/13/2022
REPLACED ALL ORDERED PARTS UNIT TESTED GOOD
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Ashburn, VA 20148
Daniel J.
Job Details: 10/13/2022
customer rear drum seal coming off removed and reglued drum seal
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Forest Hill, MD 21050
Neil H.
Job Details: 10/13/2022
REPLACED THE HEATING ELEMENT PER SP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Conway, SC 29526
Jason T.
Job Details: 10/13/2022
"Cx complaint, no freezer led light, installed module to complete the repair...verified all unit functions for proper operation, working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Little River, SC 29566
Jason T.
Job Details: 10/13/2022
"Cx complaint: Unit too hot to the touch, per cx stated that a family member was using the cooktop while baking at 350 degrees, this caused a burn across the fingers on her left hand, this is very upsetting per cx. tested all surface temps : surface burner knob at 115 degrees, max temp at 135 degrees, oven door handle 95 degrees max temp at 115 degrees, UL information states : Plastic or plastic coated metal, Knob and Handle 167 degrees is a normal max surface temp, bare or painted metal 152 degrees, called tech line and spoke with Chris, also spoke with Michael @ Whirlpool Safety. Cx will be contacted in reference to the unit, cx agreed."
We serviced a
KITCHENAID COOKTOP
Model KGCD807XBL01
Near Clinton, MD 20735
David J.
Job Details: 10/13/2022
CX complaint fan switch needs to be replaced. Knob was broken that turn switch and customer was using pliers to turn the fan off and on which finally took the shaft from switch down to nothing removed cooktop and glass and replaced switch. Reinstalled cooktop turned on gas and plugged in power. Tested all functions of unit and everything is working as it should. Customer is going to purchase a knob to make sure that this does not happen again. unit is now working as intended. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Prince Frederick, MD 20678
David J.
Job Details: 10/13/2022
"CX complaint no power to unit at all. Inspected unit and had nothing on UI removed kickplate and tested voltage at terminal block and had 124 V AC going to terminal block when pressed on the white wire the unit powered on found the screw that holds power wire was not tight all the way causing not a good contact for power. retightened, screw and unit was not working. Pulled unit out and removed old heating element and replaced with new stainless steel heating element. play seen it back under counter tested unit. Found no leaks and unit working as it should. JOB COMPLETE"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Indian Head, MD 20640
Robert A.
Job Details: 10/13/2022
"Cx complaint that the unit is not spinning to wring out the clothes. I inspected the unit to confirm the complaint. I found an error code: f7e1. I cleared the code and ran a service cycle. The unit did not spin or agitate, I checked underneath and found the belt came out of place. There was also a random extra screw behind the shield near the belt and clutch. I returned the belt to it's proper place and tested the unit for the cx. The unit is working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Little River, SC 29566
Jason T.
Job Details: 10/13/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chesterfield, VA 23832
John P.
Job Details: 10/13/2022
Installed heater per pointer tested working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rock Hall, MD 21661
Andrew W.
Job Details: 10/13/2022
"Per prior tech's diag, replaced fc door and badge. re heated and sealed the gaskets on the new door to the unit cabinet. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS02
Near Pikesville, MD 21208
Keith H.
Job Details: 10/13/2022
cx complaint is intermittent leaks inspecte dunit foudn frost buildup on on right side of freezer near rails. i cleared forst and made sure door is closing cx will keep an eye on it and call back if needed
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HB04
Near Myrtle Beach, SC 29572
Jason T.
Job Details: 10/13/2022
Predignosed job. Cx recieved parts the machine was tested before installation of new part verified improper functions replace sensor magnetron and cooling fan...working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pikesville, MD 21208
Keith H.
Job Details: 10/13/2022
defrosted evap replaced thermistor. unit should be good
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Wilmington, DE 19809
Alexander W.
Job Details: 10/13/2022
"Cx stated unit not making ice inspected and verified cx complaint found ice maker is getting voltage but not doing anything replaced with pre-id ice maker tested unit, ice maker is now operating as designed job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alexandria, VA 22309
Lloyd B.
Job Details: 10/13/2022
Cx complained the unit would not stop dispensing water and of cooling. Installed new ui and control and set unit to factory settigns. The unit was cooling prior to install and the dispenser works as designed. Set unit to factory settings. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Centreville, MD 21617
Andrew W.
Job Details: 10/13/2022
"Per prior diagnosis, replaced ice maker. tested ice maker functions in 120 service test and got a PA pass code. called water to the ice tray to start a batch of ice and power cycled the unit. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Midlothian, VA 23112
John P.
Job Details: 10/13/2022
"CX complaint unit not making ice, checked unit found wire separated at bottom of door. Quoted CX:LW11037733 $707.23$110 labor$15 shipping$42.43 tax"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bethesda, MD 20816
Roberto I.
Job Details: 10/13/2022
"Inspected heater, confirmed orange bushing on it. Ran diag, no errors found. Replaced heater per sp w11540964. Special project s17304 covers part and labor. Ran a test cycle, the heater worked ok and didn't leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Fairfax Station, VA 22039
Richard B.
Job Details: 10/13/2022
"CX complant. No water through door. Prior diagnosis found unit needs a door. Installed door using all existing components , seperator , Ui , mullion strip , gaskets , dispenser parts , paddels , drip tray and closer components . Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Wilmington, DE 19808
Alexander W.
Job Details: 10/13/2022
"Cx stated drawer is falling apart inspected tested and verified cx complaint installed new drawer and tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 10/13/2022
"Installed control and drive motor, calibrated and tested unit...working as designed. Charging for the labor only : $150.00 (PAID IN FULL credit card"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Ashland, VA 23005
Jerod R.
Job Details: 10/13/2022
replaced ordered parts and tested unit is now fully functional and working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Dumfries, VA 22026
Carl R.
Job Details: 10/13/2022
"Cx complaint is, Not Cooling - Both Sections - Side by Side Refrigeratorfoind unit unplugged. Pulled unit and removed cover. Removed fan motor from shroud. Removed original fan motor and installed new fan motor. Plugged unit in, fan motor is working. Unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Havre de Grace, MD 21078
Neil H.
Job Details: 10/13/2022
CX COMPLAINT UNIT SAYS CLOSE LID AND LATCH NOT LOCKING REPLACED THE LATCH UNIT TESTED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Havre de Grace, MD 21078
Neil H.
Job Details: 10/13/2022
CX COMPLAINT UNIT SAYS CLOSE LID AND LATCH NOT LOCKING REPLACED THE LATCH UNIT TESTED GOOD.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/13/2022
"Replaced door and resetted power. Compressor and fans started, dispensers worked ok and no leaks. Tray and screws not needed since the came with new door"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Baltimore, MD 21212
Alexander D.
Job Details: 10/13/2022
"arrived to replace tub, valves, shocks and control. found new tub defective, circle on back is punched out, pic saved. inspected unit to make sure it needs tub. found shipping bolts werent removed and unit unlevel and wobbling. removed shipping bolts. found back left foot is unscrewed as far out as it can go without falling out and wont screw back in. other 3 feet screwed in all the way. leveled unit as best as i could, had to put shims under back right foot. ran test cycle and it completed properly, no shaking. unit is now working properly. if unit needs anymore service while its in this closet we will need a 2 tech for pretty much anything it would need. closet is too small and have to stack dryer on top of washer to disconnect it and pull it out before washer can be pulled out."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairfax, VA 22030
Christian C.
Job Details: 10/13/2022
Cx complaint of a clanking noise. Inspected unit found unit unlevel and tub would hit outer panels while in spin. Suspension is good. Leveled unit. Ran dlms calibration. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ashburn, VA 20147
Demonte S.
Job Details: 10/13/2022
"Inspected the unit. Found that the cx is saying that the Washer is giving an Error Code. Ran Service Diagnostics on the unit. Error Codes are F0E7 = Load Detected while trying to run Clean Washer. ( Advised to the cx to no run this cycle with any clothes in the Drum. This is to just clean the Washer.) F8E1 = Long Fill Error. Ran Service Test on the unit. Found that the Hot Water Valve isn't allow the proper Water flow, water is just at a Drip. Installed Water Valve assembly. Tested the unit . No leaks found. Unit is working as Designed. Cx paid by Card. Cx is paid in full."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashburn, VA 20147
Demonte S.
Job Details: 10/13/2022
Installed User Interface. Tested the unit. Unit is working as Designed. ( Cx complaint is some times water will not drain. Factory Drain was removed. Drain pipe is over 6 feet tall. Please see Sd Pictures if any questions. Drain Hose Extension= 285863. Whirlpool Techline Ref. cx will need to change the Drain Pipe. If the cx calls back don't go without parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Fairfax, VA 22031
Christian C.
Job Details: 10/13/2022
Cx complaint IM is not working. Inspected unit rotated motor and it cycles normally. Did not hear water valve turn on. Water valve connection loose. Secured connection to water valve. Cycled IM and it filled with water. Raised front feet so that door closes naturally. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ashburn, VA 20147
Demonte S.
Job Details: 10/13/2022
Inspected the unit. Found that the cx is saying that the Wash isn't starting a cycle. Ran Service Diagnostics on the unit. No Error Codes on the unit. ( Found Soap Cap from pods under the Feet. Washer isn't sitting level. Removed the Cap.) Ran Service Test on the unit. Unit finished the Service Test. I then started a Normal Cycle with Deep Water Level. Unit started a cycle with no issues. Called Whirlpool Techline Ref #. Went over the load and usage with the cx. Unit is working as Designed. (Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Ashburn, VA 20148
Demonte S.
Job Details: 10/13/2022
"Installed the Compressor, Drier & Couplers. Pulled Vacuum on the unit. Unit is holding a Vacuum. Filled the unit. Unit is starting to cool. Unit is working as Designed. ; used 1 Wpw10143759 ( Drier) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Annandale, VA 22003
Christian C.
Job Details: 10/13/2022
Cx complaint of a squeeking noise. Inspected unit found idler wheel making noise. Replaced idler wheel. No more noise. Cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Baltimore, MD 21217
Alexander D.
Job Details: 10/13/2022
"replaced rc ceiling led. tested unit. all lights now working at full brightness, no flickering. unit is now working properly"