We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairfax, Virginia 22032
Carl R.
Job Details:
11/30/2022
"Cx complaint is, Not Starting or Operating - Dishwasher. Found that the adjuster on both side's of the rack. Cx had to make the dishwasher rack work with tie straps. Removed the original adjusters and installed new adjuster kit. Unit working properly."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Burke, Virginia 22015
Robert W.
Job Details:
11/30/2022
"Replaced Control, harneee and thermistor unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Chantilly, Virginia 20152
Ezra M.
Job Details:
11/30/2022
"no ice. still showing error e2, optic sensor light not on. reset unit, optics working, ice maker cycled and filled."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Mechanicsburg, Pennsylvania 17050
Drew B.
Job Details:
11/30/2022
when arrived found die from condensor and cut and removed direr and compressor nd drier and condensor pulled good vaccum and filled to 4.5oz 134a and unit started cooling reading 4 on low and 155 on high being dual cool in range
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
11/30/2022
cx complaint unit humming fc temp 5* checked unit found humming noise from refrigerant lines on compressor adjusted lines tightened rubber feet to chassis tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model MTW5570TQ0
Near Harrisburg, Pennsylvania 17110
Andrew S.
Job Details:
11/30/2022
Cx complaint is that the unit will not advance to the spin cycle on its own. Upon arrvial I found that the unit would fill and agitate and drain but will not progress to the rinse cycle. I found that the timer has a dead spot in it. I quoted the cx for the cost of the repair. Cx paid the service call and stated that they will be getting a new unit. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
11/30/2022
cx complaint unit not cleaning dishes. was able to access unit and found F4E3 motor not running. Found motor getting voltage but not spraying. Was able to replace part with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
11/30/2022
cx complaint unit not cleaning dishes. was able to access unit and found F4E3 motor not running. Found motor getting voltage but not spraying. Was able to replace part with pre-id and test unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Gainesville, Virginia 20155
Demonte S.
Job Details:
11/30/2022
Installed the Agitator. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hanover, Pennsylvania 17331
Drew B.
Job Details:
11/30/2022
replaced both prts no issue and now checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Baltimore, Maryland 21209
Andrew H.
Job Details:
11/30/2022
"Replaced all parts and tested unit, unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Red Lion, Pennsylvania 17356
Sal R.
Job Details:
11/30/2022
I was able to access and replace both parts. UNit completed a auto test and recalibration with out issues. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
11/30/2022
Cx complaint the unit makes noise while dispensing water. When arrived dispensed water from door and could hear loud buzzing noise from inside unit. The inlet valve was buzzing. Removed covers and accessed the valve. Dispensed water again and the valve didn't make noise. The covers weren't placed on correctly. Placed covers and filter back together and dispensed more water and the valve no longer makes noise. Unit checks good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Baltimore, Maryland 21215
Andrew H.
Job Details:
11/30/2022
"installed oven igniter, tested, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Union Bridge, Maryland 21791
Brian R.
Job Details:
11/30/2022
called tech line on hold 35 min and spoke to Steve. no codes in unit but when trying to run auto test unit went right to high sprrd spin. 120 at wall and to control and grounds good.unit on its own braker. tested and went through all tests advised. informed to replace con trol and that should fix unit. relaced control and tried to run auto test again. unit ran through all stages. sat here again with unit and ran a entire quick wash to let unit run. unit ran and checks now. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/30/2022
Cx stated FC light went out inspected tested and verified cx complaint installed led light from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
11/30/2022
"Cx complaint unit doesn't complete cycles. Entered into diag and found error code F8E1 long fill. The inlet valve had recently been replaced. Disconnected the hot and cold water hoses from off the unit and found the cold water doesn't have enough pressure. The water has slow trickle. Instructed cx to contact certified plumber to repair copper lines for proper water pressure. No parts to replace at this time, the unit runs as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, Maryland 21113
Israel R.
Job Details:
11/30/2022
Customer complaint unit was overfrosting but now the unit looks like is starting to recover. I tested the fan ice maker and humidity control and everything is working. MAybe the door stayed open or we may have to wait for the unit to fail again becaseu it seems like the unit is clearing it by it self.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Burke, Virginia 22015
Robert W.
Job Details:
11/30/2022
"CX Complaint is the unit is leaking water, Inspected unti and found unit falls in Scode for element replacement the element bushing has failed and allowing unit to leak. Replaced element and tested unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bowie, Maryland 20716
Emmanuel R.
Job Details:
11/30/2022
"Cs unit is not cooling both sections, confirmed complaint. Unit is not cooling. Upon inspection i found the compressor starts to humm for about 15seconds then shuts down. Compressor extremly hot to the touch at 208degrees and pulling 603 watts when it tries to kick on. Compressor is seized and needs to be replaced. Customer is not very happy and says he will be calling whirlpool to see what they can do for him. Customer denied repairs at this time. I collected $120 for service call."
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Woodstock, Virginia 22664
Danny R.
Job Details:
11/30/2022
found boot loose reinstalled checks ok that would make noise and leak
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details:
11/30/2022
"Cx complaint unit won't start. Entered into diag and found error code F9E1 long drain. Attempted to run test but the lid latch would only click and not lock. Inspected underneath and found the drain pump wasn't fully connected. The harness didn't have enough slack causing the connection to pull out. Released the tension on the harness and reconnected pump, ran test cycle and unit completed test without any further issues. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Great Mills, Maryland 20634
Robert A.
Job Details:
11/30/2022
Cx complaint that the bake function is not working. I inspected the unit and confirmed the complaint. I found the bake element has a break and reads OL. I replaced the bake element and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Upper Marlboro, Maryland 20772
Shane B.
Job Details:
11/30/2022
cx complaint is the unit leaving clothes soaking wet. i found unit was set to no spin when i powered unit on. showed this to cx. found no saved codes. ran service cycle with no issues. checked drain pump and found nothing in the trap. showed cx how to set spin speed. started a normal cycle so it would save the setting. cx said they have had a lot of power outages recently that may have changed settings. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Woodstock, Virginia 22664
Danny R.
Job Details:
11/30/2022
unit had loose hiose on drain pump leaking and banging reseated hose .checks ok no leak no noise
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Middletown, Maryland 21769
Brian R.
Job Details:
11/30/2022
cx complaint is unit ran and then stopped. said lights and all work just unit wont spin. light comes on and off when door is opened and closed. tried to run unit and unit powers up and when pressing start unit just clicks. had 120 to L1 and L2 and 240 across at plug as well as unit. broke unit down. found thermal fuse blown. replaced and now unit checks. un its O-O-W and she knows.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lusby, Maryland 20657
Robert A.
Job Details:
11/30/2022
Cx complaint that the unit aggressively banging. I inspected the unit and confirmed the complaint. I found error codes: f0e5 f0e2. I checked the suspension and found the basket leaning to the left. I found the LF suspension rod popped out of place. I secure the LF suspension rod correctly in place and tested the unit for the cx. I ran a test cycle and calibrated the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Leonardtown, Maryland 20650
Robert A.
Job Details:
11/30/2022
"Cx complaint that the unit is not draining. I inspected the unit to confirm the complaint. I found error codes: f0e3 f6e3 f9e1. I cleared the codes and ran a service cycle, all components passed with no issues. I ran manual drain multiple times and found no issues. I checked under the unit and notice the drain pump connector was not secure probably causing intermittent drain issues. I secured the drain pump connector and calibrated the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Towson, Maryland 21204
Keith H.
Job Details:
11/30/2022
cx complaint is unit not washing inspected unit and found faulty motor i repalced sump assy unit is working now
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Haymarket, Virginia 20169
Ezra M.
Job Details:
11/30/2022
"installed all 12 3pt LED's, all lights working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/30/2022
"Installed control per previous diag and tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
11/30/2022
"the client complains about a rattling noise, inspected unit,, the noise comes from underneath, from the condenser, so i raise the front legs and now the noise go away.. unit cks ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Germantown, Maryland 20874
Julian H.
Job Details:
11/30/2022
CX complaint about unable to select a cycle unit getting error F3E0 shorted sensor open sensor on display went to the back disconnected power sensor is reading 1080oh @ room temp same resistance @ wiring when I read it @ connector p3 issue with control replaced from preid resume power 7 working properly
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHV04
Near Bowie, Maryland 20721
Shane B.
Job Details:
11/30/2022
arrived and installed new UI. restored power. temps in unit were good. cx said it stopped cooling once since last visit. unit is working as designed. cx is going to monitor temps.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GLO
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/30/2022
"Replaced parts and ran a test cycle. The unit washed and drained ok, the dispenser opened."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS27CXMS1
Near Annandale, Virginia 22003
Lloyd B.
Job Details:
11/30/2022
Cx complained of a gasket tear. Installed new gasket and applied heat around the cabinet for a better seal. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Ashburn, Virginia 20147
Ken M.
Job Details:
11/30/2022
Magnetron and control replaced and tested. Unit threw the error code again. Inverter replaced and unit retested. Unit is working properly. Old inverter left with customer.
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES0
Near Bowie, Maryland 20721
Shane B.
Job Details:
11/30/2022
cx complaint is the unit not reaching set temp and heater very slowly. she said she can see broil element working. i checked for codes and found none saved. inspected bake element and found it twisted and broken. element has failed. replaced element with preIDed part and tested unit. it heated quickly and reached set temp. unit is working as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMHS120ESS09
Near Leesburg, Virginia 20176
Ken M.
Job Details:
11/30/2022
"Customer complaint is that the unit not heating. Unit tested and buzzes loudly, but does not heat. Confirmed power out of the control. Capacitor tested good. Diode tests open in both directions. Recommend replacement of magnetron and diode. Magnetron and diode replaced and unit retested. Unit is working properly. Old magnetron left with customer. Diode returned for quality analysis."
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Lochearn, Maryland 21207
Andrew H.
Job Details:
11/30/2022
"Cx complaint leaking from bottom left of unit, ran test cycle, water leaked immediately. Removed front ring of bellows, found rear ring not fully seated in groove. Installed ring properly, tested unit again, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Mechanicsburg, Pennsylvania 17050
Andrew S.
Job Details:
11/30/2022
Per previous diag I was able to access and replace the evap harness and thermistor. i then repowered the unit and found that it began developing a frost pattern and started cooling. Unit is now functioning as intedned. Job complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Mount Holly Springs, Pennsylvania 17065
Andrew S.
Job Details:
11/30/2022
Cx complaint is that the stovetop light is staying on and can't be shut off. Upon arrival I found that the relay on the control was stuck on. I was able to access and replace the control and light bulb. I then tested the unit and the light is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Odenton, Maryland 21113
Israel R.
Job Details:
11/30/2022
"Installed new doors, gasket and nameplate. Unit is back to normal operations."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Arnold, Maryland 21012
Israel R.
Job Details:
11/30/2022
Installed new heater per service notice. heating element - sp w11540964 - special project s17304. Installed new heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Crozet, Virginia 22932
Kyle A.
Job Details:
11/30/2022
Cx complaint of rusty panel. Did confirm and changed panel. Unit is now as designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Red Lion, Pennsylvania 17356
Sal R.
Job Details:
11/30/2022
"I was able to access and replace Door , UNittest good. At CX request , I rehinged the door to swing open left. Unit test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/30/2022
Install gasket and unit is now as designed.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/30/2022
Cx stated unit is squeaking inspected tested and verified cx complaint found idler defective gave cx quote for idler cx accepted quote paid in full by CC installed pre-id part tested unit is now operating as designed job is complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Martinsburg, West Virginia 25401
Ricky E.
Job Details:
11/30/2022
"installed parts, unit cks ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/30/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Martinsburg, West Virginia 25405
Ricky E.
Job Details:
11/30/2022
"installed parts, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Glenville, Pennsylvania 17329
Sal R.
Job Details:
11/30/2022
"CX complaint was that the unti was leaking. I was able to access and inspect the inlet valve , drain pump, drain hoses and the gearcase. I found no evidance of leaking or water marks. I ran a auto teat and fou d no issues. I recalibrated and also ran a Quick wash cycle. I found no evidance of leaking. CX is going to use the unit as they nornaly would and call if leak returns. CX informed me that leak only happened 1 time. UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Arlington, Virginia 22204
David J.
Job Details:
11/30/2022
CX cancel that door husband is not home and she needs to run errands will call us to reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ashburn, Virginia 20148
Daniel J.
Job Details:
11/30/2022
replaced right side door due to dent installed name badge and new nameplate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ashburn, Virginia 20148
Daniel J.
Job Details:
11/30/2022
installed right side door leveled doors and installed name badge
We serviced a
WHIRLPOOL DRYER
Model KRFF507ESS01
Near Ashburn, Virginia 20148
Daniel J.
Job Details:
11/30/2022
fridge temps different in differenet sections removed drawer found evap froze over remooved ice build up and cleared drain installed new fan motor with harness
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Front Royal, Virginia 22630
Ezra M.
Job Details:
11/30/2022
"not drying. found blower wheel not attached to motor. reinstalled blower wheel, verified secure, tested, working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charles Town, West Virginia 25414
Ricky E.
Job Details:
11/30/2022
"customer stated that the unit would fill and do nothing else.. verified issue replaced the control, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cheverly, Maryland 20785
Shawn D.
Job Details:
11/30/2022
was on the way to job got phone call from office saying cx does not need service unit is getting replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hughesville, Maryland 20637
Robert A.
Job Details:
11/30/2022
Cx complaint that the water dispenser has very low pressure. I inspected the unit to confirm the complaint. The cx just replaced the filter and the water pressure is still low. I pulled out the unit and found the water line kinked. I repositioned the water line to avoid the kink and tested the unit for the cx. The unit is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Purcellville, Virginia 20132
Ken M.
Job Details:
11/30/2022
"Ice door replaced. Per SP W11539038, customer to monitor to see if issue is resolved. If issue persists, order W11533211."
We serviced a
JENNAIR FREEZER
Model JS48PPDUDE01
Near Vienna, Virginia 22182
Jason A.
Job Details:
11/30/2022
CX complaint FRIDGE LED lights are out or dim. Replaced all 12 LEDs W11632139 per TSP #: W11606409 Rev E / / / S84638. Test all leds are working. Noise upper RC door area. Found 4 5/16 screws are loose. Tighten screws & noise went away > JJ
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Hurlock, Maryland 21643
Alexander W.
Job Details:
11/30/2022
Installed parts per previous diag tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashburn, Virginia 20148
Daniel J.
Job Details:
11/30/2022
installed left and right friction sleeves had husband check door after no complaints
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Gainesville, Virginia 20155
Demonte S.
Job Details:
11/30/2022
Inspected the unit. Found that the cx is saying that the unit will cool then it stops cooling at times. I advised the cx that the temperature has a lot to do with the location of the refrigerator. Cx has the refrigerator out in the garage. Checked the refrigerator. Refrigerator is cooling. I advised that the cx moves the refrigerator into a household setting. Once refrigerator is moved to let the unit sit for 72 hours before plugging the unit in. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF990SLAM02
Near Manassas, Virginia 20112
Demonte S.
Job Details:
11/30/2022
Inspected the unit. Found that the cx is saying that the Refrigerator / Freezer isn't Cooling. I then checked the pressures to the unit. I'm getting 0 on the low side & 70 Psi on the high side. I then checked the Refrigerator for Dye. No Dye found in the Compressor Section. I then checked the Fresh Food Section. No Dye. Checked the Freezer Section. No Dye. I then ran Service Diagnostics on the unit. Put unit into Service Test 4. I then filled the unit. With 140 Psi of Nitrogen. Let the unit sit for 20 mins. No change in the pressures. Filled the unit with Freon to 120 Psi. Unit is starting to Cool. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Fredericksburg, Virginia 22407
Thomas B.
Job Details:
11/30/2022
Unit is no longer at the store rtm states it was returned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Stafford, Virginia 22554
Tanner B.
Job Details:
11/30/2022
"installed new auger/ yoke, tested unit . job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/30/2022
Cx complained the unit did not dispense ice or water. Inspected the unit and found the arm was broken on the seperator so could not hit the switch. Installed new seperator and tested and it now works as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model MER8800FZ3
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/30/2022
Cx complained the units burners and oven did not work. Inspected the unit and found there is a broken wire. Installed a bare wire adaptor and tested and it now heats. Job complete
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHP519ESS6
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/30/2022
"Cx complained the unit did not heat. Installed new magnetron, diode and capacitor per wp and tested and it now heats. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Edgewater, Maryland 21037
Shane B.
Job Details:
11/30/2022
installed orderd parts. door is sealing. unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model RBS245PDT14
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
11/30/2022
"cx complaint unit not heating properly, bake element never comes on and broil element stays on forever and cx has to turn unit off. went over oow pricing and cx declined service, would rather buy new considering age of unit. no service provided, no money collected"
We serviced a
MAYTAG DRYER
Model MED5630HC
Near Norfolk, Virginia 23502
Austin D.
Job Details:
11/30/2022
could not locate the unit. spoke to the GM who stated she will locate the unit and call us once it is found.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Reisterstown, Maryland 21136
Andrew H.
Job Details:
11/30/2022
Installed service kit provided by cx. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Owings Mills, Maryland 21117
Andrew H.
Job Details:
11/30/2022
cx complaint is the units right rc door is opening and swing back aswell as the water coming from the dispenser is not cold. i found the unit is leaning forward and this is causing the door to swing open after is been open. i leveled the unit by adjusting the front wheels. i instructed cx that the doors will swing somewhat due to having a closer cam on the hinge to help with the door closing. i tested water from the dispenser and used a thermometer. i found the water temp dropped as more water was dispensed. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
11/30/2022
"Replaced part.. reset power, unit tested and step#12 works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Woodbridge, Virginia 22193
Robert W.
Job Details:
11/30/2022
CX Complaint is the unit stopped making ice again. Inspected unit and temp tested FC with FC set to 2Deg its testing at 4Deg in FC. RC is set to 33Deg and is testing 30Deg no error codes on IM ran harvest test and IM is harvesting toggled on water fill and unit didnt fill found fill tube frozen toggled on heater in test 19 for 60sec and toggled on fill nothing happend toggled on heater for another 60 sec and IM filled when toggled on. i found a cold draft freezing fill tube sealed with sealer and draft is gone. called techline and explained my findings and said that was perfect.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Newark, Delaware 19702
Frederick R.
Job Details:
11/30/2022
"CX complaint is loud squeaking noikse in dryer. Inspected/tested and found blower wheen loos and rollers worn out. Replaced motor, blower wheel and dryer repair kit from prior diagnosis. Retested unit after repair and it is now working properly. Job is ciomplete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Halethorpe, Maryland 21227
Eric W.
Job Details:
11/30/2022
cx complant of not drying dishes inspected unit found element broken in several places installed new element and tested no leaks
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Baltimore, Maryland 21229
Eric W.
Job Details:
11/30/2022
cx complaint was dishwasher throwing error code f7the error code was F7E2found f7e2 ran test cycle everything is working
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Baltimore, Maryland 21216
Eric W.
Job Details:
11/30/2022
installed new heater and checked for leaks no leaks heating element - sp w11540964 - special project s17304
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Dover, Pennsylvania 17315
Sal R.
Job Details:
11/30/2022
"Per the previouse tech, I was able to access and replace all parts. I found that unit comoleted 2 auto test and a calibration with out issues. UNit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Chambersburg, Pennsylvania 17201
Bernard M.
Job Details:
11/30/2022
"Cx complaint the unit spins off balance. Entered diag and found no error codes. Ran test cycle and found no issues. Contacted TL and spoke with Butch,reported all parts that were replaced, ran manuel high speed spin without items in basket and unit ran as designed. Unit is balanced. TL stated cx needs to cut back on load size and re-distribute clothes if they're pushed to one side of basket. TL says unit is running as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fayetteville, Pennsylvania 17222
Bernard M.
Job Details:
11/30/2022
"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Richmond, Virginia 23236
Joseph D.
Job Details:
11/30/2022
"cx complaint unit not cooling properly, found condensor clogged, cleaned condensor. compressor pulling 1.2 amps, seems ok but frosting back to compressor, instructed cx to leave as is and if it gets worse, it looks like it will need compressor and evap."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Stevensville, Maryland 21666
Alexander W.
Job Details:
11/30/2022
"Installed parts per previous diag tested unit , unit is now operating as designed job is complete"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS0
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
11/30/2022
Cx complained of a fire. Inspected the unit and found that the use and care guide was in the warming drawer that was not removed. Cx cleaned and used and it operates fine. Pulled the unit out and checked behind and nothing is broken or damaged. Cx instruct. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
11/30/2022
"cx complaint unit squeeling, checked unit, come to find idler pulley stiff, applied grease to shaft and pulley, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Virginia Beach, Virginia 23456
Branden R.
Job Details:
11/30/2022
"cx complaint unit leaking and lid broken , checked unit and found inlet valve unseated leaking at rubber uninstalled and properly reseated and inlet valve no longer leaking , found lid on both sides broken and no letting unit lock , qouted cx for lid and cx refused repair for lid . cx paid service call and unit is no longer leaking ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stafford, Virginia 22554
Tanner B.
Job Details:
11/30/2022
"Found diverter motor just clicking and not moving water .. Replaced sump/ motor assembly , tested unit. no leaks , now working . Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chester, Virginia 23831
Chris B.
Job Details:
11/30/2022
cx comp unit will not wash clothes insp unit nconf cx comp found error f7e6 motor fault found faulty shifter installed replaced actuator tested calibrated unit working as desighned
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, District of Columbia 20024
Shawn D.
Job Details:
11/30/2022
replaced acu thermister and moisture harness and did find alot of lint around the moisture harness connection at the bars and could have been causing this issue. ran unit and is heating good. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Catonsville, Maryland 21228
Eric W.
Job Details:
11/30/2022
cx complant of unit making noise inspected unit found noise comming from water valve pushed in water line and noise went away
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Clarksville, Maryland 21029
Eric W.
Job Details:
11/30/2022
cx complaint was unit wasnt cooling plugged unit in heard the compressor start up then the start device would cut off after a few mins. we cut open the unit seen the unit had alot of r600 in it so we replaced the compressor and the drier refilled unit with 2.40 r600 told cx temps should be back up in 24hrs
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Suffolk, Virginia 23434
Zachery R.
Job Details:
11/30/2022
"replaced lid, calibrated and tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Vienna, Virginia 22182
Christian C.
Job Details:
11/30/2022
Cx complaint of a popping noise and unit is leaking. Inspected unit found ice on bottom of FC section. Removed FC evap cover and found drain clogged with ice and a thermal event near copper tubing going to evap. Liner is cracked and melted. Called techline.Unit is being sent for review.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ellicott City, Maryland 21043
Robert L.
Job Details:
11/30/2022
"cx complaint ofb error, found f6e2,f6e3,f2e1, those may be related to prior repair, cleared all errors, ran diagnostics, cx was washing rugs and a blanket when errors occured, most likely off balance condition, suspension tight and not bouncing, explained weight balancing and cycle selections, recalibrated and cx to run clean cycle once a month, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HW0
Near Springfield, Virginia 22153
Carl R.
Job Details:
11/30/2022
"Cx complaint is, SAFE Washer continues to run PAD COVERS TRIP/DIAGNOSIS. Found over sudsing fault code f0e2. Ran unit in cold water, found hotbwater is being dispensed. Turned the water valves off and switched both lines. Turned water valves back on and cold water is dispensing when set to cold and hot water is dispensing when hot is needed. Called safely to document findings. S code S33118 W11401418."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
11/30/2022
"replaced control, lamp holder, and lamp, tested, unit working as designed."