Service History 790 - VIA Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Alexandria, VA 22312

Eric W.

Job Details: 12/01/2022

"cx complaint was fruit/meat storage freezing up- ice build up causing issues, like no ice-not cooling comfirm complaint seen ice on the ice box adaper which in melting and causing water to build up under crisper drawer unit needs new adaptor and gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11126056 (adaper)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Fairfax Station, VA 22039

Carl R.

Job Details: 12/01/2022

"Cx complaint is, Vibration, Walking or Off Balance - Front Load Washer. Put items in the wash, towels, hoody, put unit on bulky wash for 10 minutes. Drained water and put unit in drain and spin. Unit spun slow for the first 12 min. The last two minutes, the unit went into a fast spin. Informed cx to wash heavy close on bulky and not to much heavy close in unit. And to wash some heavy items at the laundry matt. Adjusted feet. Unit working properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Gloucester, VA 23061

Justin W.

Job Details: 12/01/2022

cx complaint no ice. checked unit to find error code e5 on ice maker. reset unit by unplugging and plugging back in confirmed ice maker completed harvest. found ice maker fill line frozen. ohmed out heater at 60 ohms. thawed line and ran test 45 to fill. ice maker filled. advised cx to give 3-5 hours for first dispatch and 2-3 days to fill bin. advised to call back if ice maker remains inoperable. unit working as designed

We serviced a

WHIRLPOOL OVEN

Model GGE388LXB04

Near Palmyra, PA 17078

Fred G.

Job Details: 12/01/2022

cx complaint they pre heated lower oven to 350 degrees to bake bread and once unit was preheated they opened door to place bread in and the glass exploded. inspected unit and found lower oven glass was shattered. cx already cleaned up glass. cx also disposed of glass and oven handle. I found glass is no longer available. called safety to report finding. cx stated they are getting a new unit.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Clayton, DE 19938

Michael E.

Job Details: 12/01/2022

CX complaint: door gasket hanging. Inspected and verified complaint. Ordering door gasket. Scheduled return visit for 12/8 PM; ordrng 1 WPW10535778 (gaskt-door)

We serviced a

MAYTAG MICROWAVE

Model MMV4206FW2

Near Bainbridge, PA 17502

Fred G.

Job Details: 12/01/2022

cx complaint unit has no response. inspected unit and found screen was blank and no lights were coming on when door was opened. tested fuse for contunity and found the fuse was faulty. replaced fuse and tested unit. unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near New Castle, DE 19720

Andrew W.

Job Details: 12/01/2022

"Cx complaint is unit making loud buzzing/rattling. Inspected and verified complaint. checked behind unit and found water line was under the frame and also vibrating on the back of the unit. corrected that and then went to diag mode. turned compressor, condenser fan on and did not have any rattling. turned on fc evap fan and heard the sound the cx called about. when testing found ice cubes stuck in the dispenser on the fc door. removed ice and the dispenser closed properly. removed evap cover and found ice on top by the evap fan. because the ice cubes were stuck in the dispenser warm air was melting the ice in the bin and it was dripping down the back of the cabinet into the evap fan area and freezing up hitting the fan. removed ice and unit is working as designed. job complete."

We serviced a

JENN-AIR COOKTOP

Model JED3536GS01

Near Ashland, VA 23005

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found led light for switch hot surface is on ordering infinite switches ; ordrng 2 W10917724 (switch-inf)s and 1 W10843843 (switch-inf left rear) and 1 W10911303 (switch-inf) and 2 W11129442 (switch-inf)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFC2062FEZ03

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

"cx complaint is the unit not dispensing water or making ice. unit is set to recomended temps. prob shows 36/1. ice bin is empty. i removed filter, installed bypass and tested dispensor. it is now working. reinstalled filter and dispensor is now working. tested IM and it filled properly. i advised cx to replace filter, she said its been over 6months. showed her how to twist it into place fully. unit is working as designed. cx paid 120 for service call."

We serviced a

KITCHENAID OVEN

Model KEBK171BSS00

Near Rockville, MD 20850

Julian H.

Job Details: 12/01/2022

CX complaint about nothing working after power outage remove console confirmed control thermal fuse open replaced with preid & working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Richmond, VA 23220

Joseph D.

Job Details: 12/01/2022

"did not have evaporator with me, replaced compressor and unit had full frost pattern, pullinbg .7 amps working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rising Sun, MD 21911

Alexander W.

Job Details: 12/01/2022

Cx stated unit just hums inspected tested and verified cx complaint found capacitor defective leaking oil. Ordering capacitor and level foot. ; ordrng 1 W11395618 (Capacitor) and 1 W11213957 (Level foot)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Odenton, MD 21113

Dustin F.

Job Details: 12/01/2022

"Inspected unit, Replaced Motor and Blower Wheel, Vacuumed unit out, then tested unit.Unit works as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Washington, DC 20011

Mitchell H.

Job Details: 12/01/2022

cx complaint unit will cool fine for a few days then just thaw out and get warm for days. inspected unit and found freezer at 4 and fridge at 16. units cycling too lonog then going into defrost/idle for too long. unit needs control. cx paid service call and will let us know if they want to move forwards.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HZ7

Near Fort Washington, MD 20744

Robert A.

Job Details: 12/01/2022

"I installed the ordered parts and tested the unit for the cx. The bulb has now blown, I replaced the bulb and tested the unit for the cx. The unit is working as designed.; ordrng 1 8206232A (bulb_ VS RA), used 1 8206232A (bulb_ VS RA) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Frederick, MD 21701

Justin S.

Job Details: 12/01/2022

cx says the unit started making odd noises before it stopped cooling altogether. they unplugged it since then. plugged the unit in and the compressor is making noise on startup until the click. Technical Service Pointer #: W11634348 deals with this issue. compressor pulling 9aac when starting.; ordrng 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 WPW10143759 (dryer) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (coupler) and 1 W11598434 (evap) and 1 W11506620 (coupler) and 1 W11504450 (coupler)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Hopewell, VA 23860

Chris B.

Job Details: 12/01/2022

rent a center stated the unit had been dropped down many steps and unit is longer repairable called tech line spoke with chris sr#7735178662 unit not repairble

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Vienna, VA 22182

Christian C.

Job Details: 12/01/2022

Cx complaint unit is making a squeeking noise at the start of the cycle and door does not close. Inspected unit found idler wheel not freely rotating. Door catch is cracked. Installed door catch and idler. Tested unit no more noise and door closes normally. Unit is heating. Unit is working as designed. Cx paid in full.

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Falls Church, VA 22041

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit did not heat. Inspected the unit and found a broken element. Installed new element and tested and it now heats and cycles. Job complete; ordrng 1 WP279843 (element), used 1 WP279843 (element) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

installed ordered part and tested unit. unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Washington, DC 20011

Mitchell H.

Job Details: 12/01/2022

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Biglerville, PA 17307

Bernard M.

Job Details: 12/01/2022

"Replaced agitator, ran auto test and the unit no w runs as designed."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ashburn, VA 20148

Ricky E.

Job Details: 12/01/2022

"installed part, unit xks ok.."

We serviced a

WHIRLPOOL MICROWAVE

Model KBHS109SSS06

Near Waldorf, MD 20603

Robert A.

Job Details: 12/01/2022

Cx complaint that the unit is not working as flashing an error code 'f6e0'. I inspected the unit and confirmed the complaint. The unit does not start at all because of the error code. I went in test mode and that's the only error code. The unit needs a new control and UI control. I informed the cx that because I'm not able to start it there may be a heating issue as well once the controls are installed. He understood clearly and still wants to order the controls to restore communication. I'm ordering the parts for the return visit. I collected the payment in full by CC.; ordrng 1 WPW10466825 (user interface 125.81)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Silver Spring, MD 20902

Roberto I.

Job Details: 12/01/2022

"CX complaint no wash, upper rack broken. Ran test mode, found 4-3 and 7-1 errors. The wash notor didn't run. Confirmed 120V supplied by the control to the rmotor. Confirmed broken adjuster on upper rack. Ordering sump/motor assy W11087376 and adjuster kit W10712395. Return visit 12/12/22; ordrng 1 W11087376 (sump/motor assy) and 1 W10712395 (adjuster kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jarrettsville, MD 21084

Neil H.

Job Details: 12/01/2022

CX COMPLAINT UNIT NOT STARTING CX PLUGGED UNIT IN AND I FOUND UNIT WAS STUCK IN SAFETY MODE I LEFT PUMP RUN TIME OUT THAN RECALB. AND TESTED UNIT CHECKED GOOD.

We serviced a

JENNAIR REFRIGERATOR

Model JFFCF72DKL04

Near Mechanicsville, VA 23116

Thomas B.

Job Details: 12/01/2022

Mullion not reaching fitting slot removed and replaced the mullion tested unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Herndon, VA 20170

Richard B.

Job Details: 12/01/2022

"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Herndon, VA 20171

Richard B.

Job Details: 12/01/2022

"CXX complant. Dryer dosent run. Inspected unit and confermed motor error code , Tried new control first.Same results. Swapped out motor and unit is working as designed. Job completed, RB"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Falls Church, VA 22046

Emmanuel R.

Job Details: 12/01/2022

Replaced control and tested unit . unit is now working properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Richmond, VA 23228

Jonathon C.

Job Details: 12/01/2022

"cx complaint, lid lock issue. tested unit, verified complaint. found lid lock working normally but when the motor rotates counter clockwise, the lid lock sounds like a machine gun and the unit throws a lid lock code. ohm'd lid lock with MR help. readings were correct but according to tech sheet, on the wrong pins. possible its a lid lock issue but we're pretty confident its a short on the control.; ordrng 1 W11611306 (control) and 1 W11307244 (latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Reston, VA 20191

Jason A.

Job Details: 12/01/2022

CX complaint FRIDGE water leaks from top of RC . Cleared all ice & test drain hole is clear & good drain > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chesapeake Beach, MD 20732

David J.

Job Details: 12/01/2022

CX complaint unit is not dispensing water arrive to unit and customer showed that waterline had a kink in the hose. Remove back panel and straighten waterline and removed. Kink placing it back tested water and still had no water coming out. Went under sink and found waterline was turned off turned waterline on attempted to dispense water. Water is now coming out Ran about 6 cups of water. No more air in the line. Unit is now working as designed job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL01

Near Silver Spring, MD 20905

Israel R.

Job Details: 12/01/2022

Customer complaint unit is leaking from the freezer and light is out. I found the unit is not draining from the freezer i removed the drain tube and the tube was jammed i could not clear it. I replace the tube and now the unit is draining correctly. I found the ceqling led is dimming and needs to be replaced. Ordering LED module. 27 in stock.; ordrng 1 W11205082 (module)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ashburn, VA 20148

Ricky E.

Job Details: 12/01/2022

"installed part, unit xks ok.."

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Upper Marlboro, MD 20772

Robert A.

Job Details: 12/01/2022

"Cx complaint that the unit is freezing food in the upper area of the RC and the IM is not working. I inspected the unit to confirm the complaint. I found the RC is set to 37degrees, the temp reading is 36degrees. I tested the damper in test 3, it opened and closed well and the airflow was good. I ran test 43 for the IM and it gave a 23 code. I checked the harness at the bottom of the FC door. The harness is damaged and needs to be replaced. The unit will need a new FC door to resolve the issue. I'm ordering the part for the return visit. I collected the service call fee by CC.; ordrng 1 LW10839911 (FC door 707.23)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Ettrick, VA 23834

Chris B.

Job Details: 12/01/2022

cx comp unit states f7e1 insp unit conf cx comp found f7e1 stored found when in agiate and when in spin mode unit will not move can hear motor trying but no starting unit will need cap W11395618; ordrng 2 W11395618 (cap)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM

Near Newport News, VA 23608

Justin W.

Job Details: 12/01/2022

cx complaint valve damaged. confirmed complaint replaced valve. unable to test due to no water hookup

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Lexington Park, MD 20653

David J.

Job Details: 12/01/2022

CX complaint as soon as they turn on the oven air codes for low speed fan pop-up. After previous text visit he had found the unit need a new blower fan that it was causing the air code and preventing customer from using the oven properly. arrive today called unit from wall And removed all bar fan. Replace with new blower fan and tested unit before installing and found on low speed and high speed fan. Both blows in diagnostic mode. Placed unit back in cabinets after making hooks to hold powerline on back wall. Tested unit on a bake cycle at 350° Unit was preheating as intended. Unit is now working job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Chesapeake, VA 23321

Zachery R.

Job Details: 12/01/2022

"cx complaint unit making loud noises and clothes super wet at endf of cycle, checked unit, no faults present. checked gearcase, come to find oil leaking from bearing onto clutch and motor, ordering all parts to complete repair. advised cx to try lighter loads until repair is complete. and she will be contacted for return visit. cx within 8 week grace period.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11396716 (suspension)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chesapeake, VA 23323

Zachery R.

Job Details: 12/01/2022

"cx complaint controls not respondiong, verified issue, unit has 122vac supplied to acu, replaced acu, calibrated and tested, unit working as designed. secured acu in bin."

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS01

Near Washington, DC 20016

Samuel R.

Job Details: 12/01/2022

replaced control and tested unit.unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Richmond, VA 23233

Jerod R.

Job Details: 12/01/2022

"tested unit found evidence of leak at ff evap, compressor is short cycling, and control has no control on unit when unit is set to cooling off unit still runs"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jarrettsville, MD 21084

Neil H.

Job Details: 12/01/2022

CX COMPLAINT UNIT NOT STARTING CX PLUGGED UNIT IN AND I FOUND UNIT WAS STUCK IN SAFETY MODE I LEFT PUMP RUN TIME OUT THAN RECALB. AND TESTED UNIT CHECKED GOOD.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Richmond, VA 23233

Jerod R.

Job Details: 12/01/2022

"tested unit found evidence of leak at ff evap, compressor is short cycling, and control has no control on unit when unit is set to cooling off unit still runs"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Harrisonburg, VA 22802

Danny R.

Job Details: 12/01/2022

i checked tohe fuses and elelemnt they aarent getting power . timer is making wierd noises and motor hums will need thwse parts; ordrng 1 279827 (motor) and 1 W10846428 (timer) and 1 WPW10117655 (push to start) and 1 WPW10476828 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLP36FMS00

Near Springfield, VA 22153

Carl R.

Job Details: 12/01/2022

"SR#7735181172.. cx complaint is after repair 10/03, still not making ice. Checked the is maker in the freezer bail arm is not allowing ice maker to make ice due to bail arm mechanical issues. Inner gears are not working properly.needs new ice maker WPW10277450 and bail arm2314015; ordrng 1 2314015 (Shut off arm) and 1 WPW10277450 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Virginia Beach, VA 23452

Austin D.

Job Details: 12/01/2022

cx complaint the unit is not draining. checked the unit and ofund a c logged drain filter. removed all debri and tested operation. unit is running as designed. no error showed after clearing drain.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Culpeper, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Culpeper, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Fairfax, VA 22030

Demonte S.

Job Details: 12/01/2022

Inspected the unit. Found that the cx is saying that the under the hood light isn't working. Checked the Light Bulb. Light Bulb is good. I then checked the Control Board. Control Board is reading 121.2 Volts at the P1 Connection. I then checked the P4-1 Connection. 121.1 Volts will Lights are Off. I then checked the P4-1 whole the lights are on. Getting 121.3 volts. Installed Control Board. Tested the unit. Under the hood light is now turning Off and On Unit is working as Designed.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Clarksburg, MD 20871

Ricardo S.

Job Details: 12/01/2022

New home.. the stove missing the middle burner.. order part; ordrng 1 w11475513 (burner middle)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Alexandria, VA 22306

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit did not operate. Inspected the unit and found no error codes and it passed each step in diagnostics. Cx said on the normal setting, it does not agitate. Put it on normal and it agitated. Cx instruct has not been fufilled. Cx instruct"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Spotsylvania Courthouse, VA 22551

Eric F.

Job Details: 12/01/2022

"Confirmed cx complaint unit making excess vibrating noise, door handles loose. Tightened handles. Found condensor fan vibrating due to unit not being properly level. Leveled unit, tested unit, unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WML35011KS

Near Germantown, MD 20874

Ricardo S.

Job Details: 12/01/2022

"the client complains that the unit stopped working, no power at all, inspected unit, power outlet 120 vac,.. main board not getting any voltage. i can not removed the upper vent by my self so i will need a helper.. 2 techs job LOOK LOOK also i don't want to make any damage in the glass top; ordrng 1 WPW10531156 (filter) and 2 techsjob (LOOK LOOK)s"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Virginia Beach, VA 23464

Zachery R.

Job Details: 12/01/2022

"replaced switch and burner, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/01/2022

REPLACED THE RUN CAP AND RECALB. WASHER UNIT CHECKED GOOD.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mount Airy, MD 21771

Brian R.

Job Details: 12/01/2022

found codes after turning power back on of F2E1 UI Stuck Key FAE2 Vent fsan electric problem. unit has 120 at box as well as control; ran a auto test on unit then started a normal cycle to let unit fill and drain. unit ran through modes. units colsle cover is pealing up as well. per codes and running issues i will order parts needed. as soon as parts are in office will schedule.; ordrng 1 W11410063 (Control Re order) and 1 W11414079 (UI Housing) and 1 W11413965 (Panel) and 1 W11414073 (Vent Fan Re order)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Conway, SC 29526

Jason T.

Job Details: 12/01/2022

"Installed oven door gasket, verified all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLP36FMS00

Near Springfield, VA 22153

Carl R.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Owings, MD 20736

Shawn D.

Job Details: 12/01/2022

replaced ui and tested all buttons work and unit heats good. unit is good

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Owings, MD 20736

Shawn D.

Job Details: 12/01/2022

replaced ui and tested all buttons work and unit heats good. unit is good

We serviced a

WHIRLPOOL RANGE

Model KSDG950ESS1

Near Chestertown, MD 21620

Alexander W.

Job Details: 12/01/2022

"Installed part per previous diag tested unit, unit is now operating as designed job is complete cx paid remaining balance by CC"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mineral, VA 23117

Eric F.

Job Details: 12/01/2022

Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11210463 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Charles Town, WV 25414

Ezra M.

Job Details: 12/01/2022

"replaced lower wire harness, ran diagnostic cycle, completed normally,no errors."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Fairfax Station, VA 22039

Carl R.

Job Details: 12/01/2022

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS

Near Chesapeake, VA 23322

Zachery R.

Job Details: 12/01/2022

"assisted bx with repair. tested, unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Virginia Beach, VA 23464

Zachery R.

Job Details: 12/01/2022

"replaced switch and burner, tested, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

unit checks ok nothing wrong with you checks ok;

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Martinsburg, WV 25404

Ken M.

Job Details: 12/01/2022

"Customer complaint is that the unit is running noisy during start up. Ran test cycle and there is a dragging noise when it first starts to spin. Inspection of the drive system found some residual oil on the original splutch. Splutch replaced and unit retested. Dragging noise remains, but not as loud. Issue is in the new gearcase. Reordering gearcase.; ordrng 1 W11454741 (gearcase) and 1 look (look)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Suffolk, VA 23434

Anthony D.

Job Details: 12/01/2022

cx complaint unit not heating checked unit found proper voltage at outlet also tested heating element and element was reading open replaced element and tco tested still not heating notice power cord was hooked up wrong not allowing correct voltage to get to element fixed power cord issue tested unit is now working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

adjusted fitting not leaking now if called backk send fitting and water line to icmaker in door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

adjusted fitting not leaking now if called backk send fitting and water line to icmaker in door

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Conway, SC 29527

Jason T.

Job Details: 12/01/2022

"Installed UI-Panel, tested all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT4

Near Virginia Beach, VA 23462

Carl A.

Job Details: 12/01/2022

"cx complaint of unit not washing dishes,checked unit to find no error codes at this time found the water valve to be faiiling,replaced water vavle from v/s,asl found that the cx had low water pressure and advise cx they will need a plumber as well tested unti works as designed.; ordrng 1 W11175771 (Inlet Valve CA /VS), used 1 W11175771 (Inlet Valve CA /VS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Chambersburg, PA 17202

Bernard M.

Job Details: 12/01/2022

"Cx complaint the unit doesn't make ice. Ran test 44 and the icemaker didn't harvest. Removed bin and out cover and found ice stuck in between the bail arm and tray. Removed all ice and any debris, ran test 44 and it harvested, ran test 45 and it filled with water. Unit checks good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Waynesboro, PA 17268

Bernard M.

Job Details: 12/01/2022

"Cx complaint the unit doesn't clean dishes. Entered diag and found error code F4E3 motor fault. Attempted to run test and unit filled but no actve sump. Replaced sump using pre-id parts, ran test and unit completed test without any further issues. Unit checks good"

We serviced a

AMANA WASHER

Model WTW5100HC2

Near New Castle, DE 19720

Andrew W.

Job Details: 12/01/2022

"Cx complaint is unit has motor related error code. inspected and verified complaint. checked unit for error codes and found F6E1 UI not communicating with the ACU, F7E1 tachometer missing, F3E3 inlet water temp fault errors. tested unit and unit advanced to agitate and spin portion of test and did not spin, just hummed and threw another F7E1 error code. replaced motor from pre id and capacitor from VS. tested unit and unit is now working as designed. job complete; ordrng 1 W11395618 (capacitor AT VS), used 1 W11395618 (capacitor AT VS) from stock"

We serviced a

WHIRLPOOL OVEN

Model WEG515S0FS2

Near Chesterfield, VA 23832

John P.

Job Details: 12/01/2022

CX complaint that center of oven doesn't cook evenly that the outer edges of food she is cooking will over cook edges before middle is done.342356340368337368Average 351 advised CX unit is heating as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Great Falls, VA 22066

Jason A.

Job Details: 12/01/2022

B.I. FRIDGE. Replaced all 12 LEDs W11632139 per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Newville, PA 17241

Andrew S.

Job Details: 12/01/2022

Cx complaint is that the unit would not fill with water. Upon arrival I found that the cx said that the float top had come off and they put it back into place and it didnt work. Cx then put it on a second time after noticing that it wasn't even and the unit has worked since then. I verified that the unit is now functioning. I found an F6E4 and F10E3. I then ran the diag test and found that it filled and functioned as intended and the error codes did not come back after the cycle. Unit is functioning as intended. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Newville, PA 17241

Andrew S.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Conway, SC 29526

Jason T.

Job Details: 12/01/2022

"Installed oven door gasket, verified all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Gloucester, VA 23061

Lucas R.

Job Details: 12/01/2022

"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"

We serviced a

MAYTAG WASHER

Model mvwb835dw4

Near Portsmouth, VA 23701

Zachery R.

Job Details: 12/01/2022

"cx complaitn unit making loud noise and going off balance. checked unit, unit displaying f7e5, f7e9. checked gear case,cleasred codes, come to find oil leaking from bearing onto slider and clutch. quoted cx, cx unsure for repair atm. advised ticket is open for 30 days. cx paid $120 service call"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Frederick, MD 21704

Ricardo S.

Job Details: 12/01/2022

"Cx complains abnout a vibration noise, inspected unit, the whole unit vibrate, the blower wheel housing is full of lints .. cx need to clean the dryer vent. blower wheel is clear.. unit tested and working ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Silver Spring, MD 20905

Israel R.

Job Details: 12/01/2022

Installed new basket and tested. Unit is back to normal operations.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near Sterling, VA 20165

Jason A.

Job Details: 12/01/2022

CX complaint DW leaks. Found leak water dripping at coupler of supply line. See SDpics. Tightened fitting & watched for drips > JJ

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS

Near Chesapeake, VA 23322

Zachery R.

Job Details: 12/01/2022

"assisted bx with repair. tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Laurel, MD 20708

Israel R.

Job Details: 12/01/2022

"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud scheduled with office for repair.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506635 (coupler) and 1 W11506619 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Richmond, VA 23236

Chris B.

Job Details: 12/01/2022

cx comp unit will freeze food in rc insp unit conf cx comp found rc at 29 degrees apon arrival and unit set to 3 degrees in fc and 39 in rc found therm in range and unit is working evap has good frost pattern other than looking like soemthing had happened prevoisly due to ice ball in top right corner thawed ice ball unit will UI W11542754; ordrng 1 W11542754 (UI)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Ephrata, PA 17522

Justin L.

Job Details: 12/01/2022

Cx complaint unit not doing anything but flashing lights. Was able to access and found that the unit was full of water. Tipped back and found broken lower harness. Ohmed out drain pump and found it out of range. Ordering pump and harness and setting return for 12/8/22; ordrng 1 W11399437 (drain pump) and 1 W11643701 (Lower Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Centreville, VA 20120

Demonte S.

Job Details: 12/01/2022

"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Warrenton, VA 20187

Daniel J.

Job Details: 12/01/2022

light staying on when not in use replaced switch turned unit on and let heat and waitied lights went back off

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Warrenton, VA 20187

Daniel J.

Job Details: 12/01/2022

light staying on when not in use replaced switch turned unit on and let heat and waitied lights went back off

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Powhatan, VA 23139

Jerod R.

Job Details: 12/01/2022

"replaced ordered parts and tested unit condenser fan started as normal , unit is now fully functional"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Williamsburg, VA 23188

Lucas R.

Job Details: 12/01/2022

"upon arrival unable to access unit unit, blocked in back corner of bunker. sealed system tech needed for return visit; ordrng 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Herndon, VA 20171

Richard B.

Job Details: 12/01/2022

"No apt number , Called conntact and he will call once he figures out what the unit number is, RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Springfield, VA 22153

Carl R.

Job Details: 12/01/2022

"Cx complaint is, Not Cooling - Refrigerator Section - Refrigerator. Found frost on the freezer back wall and ordering right door gasket due to torn gasket and thermistor improperly reading. Ordering gasket and fan motor with harness ; ordrng 1 W10846057 (Gasket) and 1 W11249952 (Fan motor with harness)"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Ashburn, VA 20148

Ricky E.

Job Details: 12/01/2022

"customer stated that the unit element clop was broken. verified issue and replaced the klip, unit ckso9k.."

Contact Us

About Us