Service History 789 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Beltsville, MD 20705

Andrew H.

Job Details: 12/01/2022

"Cx complaint is unit is not spinning water out. Entered unit into diagnostic mode, found F7E7 (motor unable to reach target RPM), F7E1 (basket speed fault). Ran automatic test cycle, unit did not shift into spin. Inspected underside of unit, found belt tearing, gearcase shaft separating, clutch installed incorrectly. Also found excessive play between basket and wash plate, indicating worn hub drive. Unit wil need new gearcase, belt, hub, washplate. Built quote for full repair, cx decided not to go forward with full repair, collected payment for service call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Falls Church, VA 22042

Christian C.

Job Details: 12/01/2022

"Cx complaint of a clicking behind unit and unit is not cooling. Inspected unit had been unplugged since for a week. After plugging back in unit 3 way valve just constantly clicks and compressor does not kick on. Ran test 5 and compressor at max speed unit is pulling 1.85 amps. Ran test 4 and went through no issues. Called techline. Advised to replace pantry ui, pantry harness, and ice box fan. Quoted cx and they will not be going through with repair. Cx paid for service call."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Fairfax, VA 22033

Demonte S.

Job Details: 12/01/2022

Console is cracked / Defective. Reordering Console. ( Any questions please check Sd Pictures.) ; ordrng 1 W11622490 (CONSOLE)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Crofton, MD 21114

Alexander D.

Job Details: 12/01/2022

"cx complaint unit not washing well, not dissolving detergent and makes high pitched noise intermittently. inspected unit and verified complaint. ran diagnostics and only have f5e1 error stored. ran test cycle and dispenser is opening and wash motor is running but not enough water coming in. waters not even above the filter screen. water supply is good but shutoff valve not closing all the way. ordering valve and advised cx to have plumber replace shutoff valve so we can replace valve without water running out of hose the whole time, cx understands. valve in stock @tribles. scheduled return visit for 12/13; ordrng 1 W11175771 (valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Carlisle, PA 17013

Andrew S.

Job Details: 12/01/2022

"Per previous tech I was able to access and repalce the control, harness and thermistor. I was unable to test the unit due to it being in the storage room of a RAC. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Reston, VA 20191

Richard B.

Job Details: 12/01/2022

"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Laurel, MD 20724

Israel R.

Job Details: 12/01/2022

Custoemr complaint unit os no0t starting and not running. Customer stated is not filling. I tested the unit and found the water was not coiming in ii found loose connection at the control. I reseated the unit is getrting water. I gave her few pointer and told her not to overload showed her how to use the machine and the unit is working is filling is agitating. Unit is back to normal operations.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Laurel, MD 20724

Israel R.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jarrettsville, MD 21084

Neil H.

Job Details: 12/01/2022

CX COMPLAINT UNIT NOT STARTING CX PLUGGED UNIT IN AND I FOUND UNIT WAS STUCK IN SAFETY MODE I LEFT PUMP RUN TIME OUT THAN RECALB. AND TESTED UNIT CHECKED GOOD.

We serviced a

WHIRLPOOL DRYER

Model MED8630HW2

Near Raccoon Ford, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at CX and opened box and found the new drum is damaged, Reordered Drum; ordrng 1 W10541657 (Drum)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

cx complaint is the drawer not closing evenly and the unit leaning forward. confirmed both complaints. drawer sticks out on the right side and unit is very unlevel. i leveled feet so cooktop now is level in all directions. i found the power cord under unit was very long and looped around the back foot causing it to push the drawer out. i moved cord so its all behind the unit and drawer now closes smoothly and evenly. unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Alexandria, VA 22309

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit would spark when other burners were lit and of a stuck key error. Installed new manifold, ui membrane, spark module and ignitor and tested and the unit works as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aldie, VA 20105

Daniel J.

Job Details: 12/01/2022

tech support sr7735176563 f3 e1 error and also had a f8 e1 error occur no water entering ran diag no faults occured started quick wash towards the end f3 e1 error called tech line replaced pressure switch cleared drain checked pressure hose ran diag no leaks no errors

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Eldersburg, MD 21784

Justin S.

Job Details: 12/01/2022

"the overload is tripping when i arrived. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W10913906 (coupler(js vs)) and 1 look (look), used 1 WPW10143759 (filter(js vs)), and 1 w10913906 (coupler(js vs)) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Ashburn, VA 20147

Richard B.

Job Details: 12/01/2022

"CX complant. Washer dosent turn on . Inspected unit and unit will not go into diagnostics . Cycled power and changed console , Unit could have been rough handled and had a stuck button . New console is working as designed . . Tested unit .all buttons responsive . Job completed, RB"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Vienna, VA 22182

Christian C.

Job Details: 12/01/2022

Cx complaint unit is making a squeeking noise at the start of the cycle and door does not close. Inspected unit found idler wheel not freely rotating. Door catch is cracked. Installed door catch and idler. Tested unit no more noise and door closes normally. Unit is heating. Unit is working as designed. Cx paid in full.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

unit was replaced no longer here to long to fix

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

unit was replaced no longer here to long to fix

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/01/2022

REPLACED THE RUN CAP AND RECALB. WASHER UNIT CHECKED GOOD.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Midlothian, VA 23114

John P.

Job Details: 12/01/2022

CX complaint units will stop and flash f2 e2 checked all connectors on UI nothing appeared to be out of place reseated all connectors during performing HMI test when turning selector knob unit would reset and freeze possible issue in selector nob of assembly ordering UI and control; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Culpeper, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Frederick, MD 21701

Ricardo S.

Job Details: 12/01/2022

"Cx compalins about a rattling noise.. inspected unit, the noise comes from underneath the unit.. when i push the unit the noise go away, so i raise the front wheels and now the unit does not make any rattling noise"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Richmond, VA 23221

Joseph D.

Job Details: 12/01/2022

"cx complant unit clicking when opening dsoor confirmed complaint. adjusted ff door to proper height and it no longer clicks, adjusted freezer gasket, and calibrated measured fill to dispense 18 ounces instead of 8 at customers request"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North East, MD 21901

Alexander W.

Job Details: 12/01/2022

Cx stated long fill or no fill. Inspected tested and verified cx complaint found capacitor defective leaking oil ordering capacitor and sched for Tuesday the 13th; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Centreville, VA 20120

Demonte S.

Job Details: 12/01/2022

"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Dale City, VA 22193

Demonte S.

Job Details: 12/01/2022

Arrived at the unit on site. Unit doesn't have a model or serial sticker at all. I advised that the cx calls whirlpool and gets a model / Serial sticker. Advised cx that I need this to show proof that. Working on the correct unit. Please see Sd Pictures if any questions.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Ettrick, VA 23834

Chris B.

Job Details: 12/01/2022

cx comp unit states f7e1 insp unit conf cx comp found f7e1 stored found when in agiate and when in spin mode unit will not move can hear motor trying but no starting unit will need cap W11395618; ordrng 2 W11395618 (cap)s

We serviced a

JENN-AIR MICROWAVE

Model jmd2124ws

Near Galena, MD 21635

Alexander W.

Job Details: 12/01/2022

Cx stated unit runs for a few seconds then reboots itself inspected tested and verified cx complaint pulled unit out and inspected ; ordrng 1 W10825099 (Cut off) and 1 W10278024 (Switch)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Glen Allen, VA 23059

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found unit leaning to the right rear removed and replaced the suspension rods tested and inspected for proper use unit now functions normally charged 360.52 cx paid by CC.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Martinsburg, WV 25404

Ken M.

Job Details: 12/01/2022

"Customer complaint is that the unit is running noisy during start up. Ran test cycle and there is a dragging noise when it first starts to spin. Inspection of the drive system found some residual oil on the original splutch. Splutch replaced and unit retested. Dragging noise remains, but not as loud. Issue is in the new gearcase. Reordering gearcase.; ordrng 1 W11454741 (gearcase) and 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM

Near Newport News, VA 23608

Justin W.

Job Details: 12/01/2022

cx complaint valve on back damaged. confirmed complaint and replaced from pre id parts. unable to test due to no hookup.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM

Near Newport News, VA 23608

Justin W.

Job Details: 12/01/2022

cx complaint valve on back damaged. confirmed complaint and replaced from pre id parts. unable to test due to no hookup.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Great Falls, VA 22066

Jason A.

Job Details: 12/01/2022

B.I. FRIDGE. Replaced all 12 LEDs W11632139 per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Virginia Beach, VA 23464

Carl A.

Job Details: 12/01/2022

"cx c omplaint of unit banging agaist the cabinet,checked unit to find no error codes at this time pulled splutch down to look and found that oil has leaked onto the splutch and is a slow leak ordering parts needed for repairs; ordrng 1 LOOK/LOOK and 1 W10919191 (washplate) and 1 W10528947 (Drive Hub) and 1 W11454372 (Gearcase) and 1 W11239857 (Drive Belt) and 1 W10721967 (Drive Clutch Kit)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Owings, MD 20736

Shawn D.

Job Details: 12/01/2022

replaced ui and tested all buttons work and unit heats good. unit is good

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Louisa, VA 23093

Eric F.

Job Details: 12/01/2022

"Installed pulley, tested unit, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Clifton, VA 20124

Demonte S.

Job Details: 12/01/2022

"Inspected the unit. Found that the cx is saying that the Freezer isn't getting cold enough. Checked the Freezer Evaporator Section. Found a ball of Ice on the Cap / Suction line only at the Freezer. Unit will need a seal System Repair. Cx paid for the Service Call Only by Check. Check is in the Blue money bag. If the cx calls back order the Compressor = W10276644, Drier = Wpw10143759, Coupler = W11506635 , Evaporator Freezer = WPW10608485 & Refrigerator Evaporator = W11492867. Don't go without parts. This will need to be counted as a 4 Count Seal System Repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/01/2022

CX WAS TOLD BY WHIRLPOOL OVER THE PHONE UNIT WAS UNDER WARRANTY I EXPLAINED UNIT OVER 2 YEARS OLD AND OUT OF WARRANTY AND THE ADJUSTER SP DOESN'T RELATE TO THIS UNIT CX DECLINED AND WORK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mount Airy, MD 21771

Justin S.

Job Details: 12/01/2022

cx says the unit is not making ice but they have water at the dispenser. ran test 44 and the ice maker cycled to harvest but didnt return to home before time out. test 45 the ice maker moves to home but never fills. replaced the ice maker and reset power to the unit. reran test 44 and 45 and no change. found door harness has multiple wires cut. the door needs to be replaced; ordrng 1 W11566705 (door ss) and 1 wp4373559 (fitting)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Sterling, VA 20164

Jason A.

Job Details: 12/01/2022

CX complaint WASHER doesnt go into hi spin on some cycles. No error code. Manual component test motor components & tub agitate & spin. Blew thru pressure hose & no blockage or leaks > JJ; ordrng 1 W11513246 (Control (item13) FBO)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Leesburg, VA 20175

Ricky E.

Job Details: 12/01/2022

customer stated that the lower rack had cracked wheels. verified issue unit will need wheel assys; ordrng 2 WPW10082868 (dishrack wheel)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chesapeake Beach, MD 20732

David J.

Job Details: 12/01/2022

CX complaint unit is not dispensing water arrive to unit and customer showed that waterline had a kink in the hose. Remove back panel and straighten waterline and removed. Kink placing it back tested water and still had no water coming out. Went under sink and found waterline was turned off turned waterline on attempted to dispense water. Water is now coming out Ran about 6 cups of water. No more air in the line. Unit is now working as designed job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chesapeake Beach, MD 20732

David J.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Chester, VA 23831

John P.

Job Details: 12/01/2022

Installed compressor and control tested working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Gettysburg, PA 17325

Bernard M.

Job Details: 12/01/2022

"Cx complaint unit leaks. Removed kickplate and ran unit on normal cycle. After removing plate found water residue on both left and right hinges and on insulation. Ran cycle for 10 min and unit didn't leak. Inspected door and found the lower door seal to be warped and loose on the right side. Also found heavy residue underneath. Ordering lower seal, once approved contact cx to reschedule; ordrng 1 W10909089 (lower door seal) and 6 WP8281217 (screws)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

adjusted fitting not leaking now if called backk send fitting and water line to icmaker in door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near North East, MD 21901

Alexander W.

Job Details: 12/01/2022

Cx stated one led is out entirely and the other is dim inspected tested and verified cx complaint found both modules defective ordering another module to get both of the modules replaced at the same time. Ordering an additional module resched when parts received. ; ordrng 1 W11527432 (Module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Dale City, VA 22193

Demonte S.

Job Details: 12/01/2022

Installed Ice Maker. Tested the unit. Unit Filled and Harvested. Unit is working as Designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Yorkana, PA 17406

Drew B.

Job Details: 12/01/2022

cx complaint that unit is not draining i foudn the pump to have power and now found theu nit to have piece of glass in the pump housing was able to remove and test now drains and check good

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Ellicott City, MD 21042

Robert L.

Job Details: 12/01/2022

"cx complaint mold and smell from washer , found boot in good condition, minimal spotting around front edge and behind fold, cx was using 3/4 up cap worth of soap and on well with hard water, new boot not necessary, needs good cleaning, instructed cx on cleaning, keeping doors open, and proper soap use, tested all ops ok, collected $120 visa"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HC1

Near Middletown, DE 19709

Michael E.

Job Details: 12/01/2022

Fascia is not on my van and CX did not recieve in mail.; ordrng 1 W11419059 (Fascia)

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Conway, SC 29526

Jason T.

Job Details: 12/01/2022

"Installed parts to complete the repair, calibrated and tested unit...working as designed."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Conway, SC 29526

Jason T.

Job Details: 12/01/2022

"Installed parts to complete the repair, calibrated and tested unit...working as designed."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV2

Near Kearneysville, WV 25430

Ezra M.

Job Details: 12/01/2022

"not relighting consistantly during cooking cycles. previous company replaced control and thermostat. found bake ignitor misshapen and bent away from bake element. bent towards element, unit cycled heat properly. ordering bake ignitor.; ordrng 1 WPW10324262 (bake ignitor)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Waynesboro, PA 17268

Bernard M.

Job Details: 12/01/2022

"Cx complaint the unit doesn't clean dishes. Entered diag and found error code F4E3 motor fault. Attempted to run test and unit filled but no actve sump. Replaced sump using pre-id parts, ran test and unit completed test without any further issues. Unit checks good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Waynesboro, PA 17268

Bernard M.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Laurel, MD 20723

Israel R.

Job Details: 12/01/2022

Installed starting device and capacitor. Unit is back to normal operations.

We serviced a

KITCHENAID ICE MAKER

Model KUIC15PHZS0

Near Dunn Loring, VA 22027

Christian C.

Job Details: 12/01/2022

"Cx complaint unit does not turn on and whenever it would work it makes too much ice. Inspected unit found reservoir cracked leaking water and would not fill reservoir at all. Ran through manual mode and thermistors pass, water fills but leaks, unable to test drain pump and recirculation pump since reservoir cannot get full. Evap plate good frost pattern. Tested bin thermistor reading 2.08kohms at room temp. Ordering reservoir, reservoir drain pump, and bin thermistor. Reservoir none in stock at upper marlboro and whirlpool.; ordrng 1 W11614100 (reservoir) and 1 W11542868 (reservoir drain pump) and 1 WPW10511923 (bin thermistor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Newville, PA 17241

Andrew S.

Job Details: 12/01/2022

Cx complaint is that the unit would not fill with water. Upon arrival I found that the cx said that the float top had come off and they put it back into place and it didnt work. Cx then put it on a second time after noticing that it wasn't even and the unit has worked since then. I verified that the unit is now functioning. I found an F6E4 and F10E3. I then ran the diag test and found that it filled and functioned as intended and the error codes did not come back after the cycle. Unit is functioning as intended. Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near East York, PA 17402

Drew B.

Job Details: 12/01/2022

just replaced run cap and no need for control tested and no issues checks good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Sterling, VA 20166

Richard B.

Job Details: 12/01/2022

"wp8286642 CX complant. Fridge continues to make noise on occassion , Inspected unit and could not replicate noise, Found cardboard touching components on bottom of unit and could cause buzzing noise. Isolated components with foam wedges to seperate cardboard from metal rails on bottom of fridge. Cycled power to unit and compressor kicked on and for now no buzzing noises On phone with techline for second time previous number CX advised he will moniter to see if sound returns . Got through with techline , Reported findings. Job completed. RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Falls Church, VA 22042

Christian C.

Job Details: 12/01/2022

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Suffolk, VA 23434

Anthony D.

Job Details: 12/01/2022

cx complaint unit not heating checked unit found proper voltage at outlet also tested heating element and element was reading open replaced element and tco tested still not heating notice power cord was hooked up wrong not allowing correct voltage to get to element fixed power cord issue tested unit is now working as designed

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Stafford, VA 22554

Tanner B.

Job Details: 12/01/2022

"within 30days .. unit needs new front poanel, console, lower rack wheels and adjuster clip. possible motor issue , slighty louder than normal. will try to adjust unit on return .; ordrng 1 W11416792 (panel) and 1 W11622495 (console) and 1 W11580020 (clip) and 4 W11551383 (wheel)s and 1 W11416362 (sump) and 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Chesapeake, VA 23322

Branden R.

Job Details: 12/01/2022

cx complaint aig con ci for same issue. im making noises checked unit found during test 3 evap fan in freezer makes a loud pulsating sound while testing disassembled and found bad evap motor order both evap motors and controls just in case .; ordrng 1 W11452196 (evap motor) and 1 WP67006337 (fan blade) and 1 W10843055 (control) and 1 W10830278 (control) and 1 W11087438 (fridge evap motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Richmond, VA 23233

Jerod R.

Job Details: 12/01/2022

"tested unit found evidence of leak at ff evap, compressor is short cycling, and control has no control on unit when unit is set to cooling off unit still runs"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Street, MD 21154

Neil H.

Job Details: 12/01/2022

COMPLAINT WAS LOW ICE PRODUCTION NO ERRORS ICE FAN STRONG FILL TEST GOOD CX SAID THEY REMOVED MOST OF THE ICE EXPLAINED THAT THAT IT TAKES 72 HOURS TO FULLY FILL BEEN IF NOT USED BUT THEY HAVE ASSISTED LIVING HOUSE AND MANY PEOPLE WORK AND LIVE HERE TOLD CX TO USE MAX ICE AND MAX COOLING TO MAKE MORE ICE FASTER. BUT UNIT GOOD AND ICE MAKER GOOD.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Street, MD 21154

Neil H.

Job Details: 12/01/2022

We serviced a

JENN-AIR OVEN

Model JJW3830IL01

Near Arlington, VA 22203

Eric W.

Job Details: 12/01/2022

cx complaint is ja oven shuts of mid cycle comfirmed the cx complaint we found f6e0 for lost order ui and appliance manger; ordrng 1 W11449114 (ui) and 2 W11448961 (appliance manager)s

We serviced a

WHIRLPOOL WASHER

Model ????

Near Virginia Beach, VA 23451

Austin D.

Job Details: 12/01/2022

unit was a GE appliance. advised her the unit is a brand we dont service.

We serviced a

WHIRLPOOL WASHER

Model ????

Near Virginia Beach, VA 23451

Austin D.

Job Details: 12/01/2022

unit was a GE appliance. advised her the unit is a brand we dont service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Stone Ridge, VA 20105

Ricky E.

Job Details: 12/01/2022

"installed parts, unit cks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Charles Town, WV 25414

Ezra M.

Job Details: 12/01/2022

"unit not leveling. installed shim under back left roller, leveled unit. unit on tile,; ordrng 2 4387828A (shim EM VS)s, used 1 4387828a (shim) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Carlisle, PA 17013

Andrew S.

Job Details: 12/01/2022

Per previous diag I was able to access and repalce the control box. I then repowered the unit and found that it is now functioning as intended. Job complete

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Middletown, DE 19709

Michael E.

Job Details: 12/01/2022

CX complaint: front left burner starts puffing when it gets hot. Tested and verified complaint. Ordering front left flame spreader. Scheduled next visit for 12/8 any time.; ordrng 1 W11436986 (flame spreader)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Dale City, VA 22193

Demonte S.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Stone Ridge, VA 20105

Daniel J.

Job Details: 12/01/2022

leaking dishwasher inspected unit found unit leaking from hot water supply line rust around collar of hose informed customer we cant service supply line and to contact builder to have replace the intlet hose

We serviced a

KITCHENAID ICE MAKER

Model Kuis18nnts3

Near Huntingtown, MD 20639

David J.

Job Details: 12/01/2022

"CX complaint after performing clean cycle unit stopped working correctly. Arrived today and unit was powered on. There was ice on the plate but small ships of ice and water in the ice bin. Circulation pump was working correctly and running water over the plate, but could not get the drain pump to drain water out of bin tried forcing a drain but would not work. Unit needs both Yvette thermistor and Ben thermistor as well as a drain pump. Quoted CX for repair and he will let us know within 30 days. CX paid 120 for service call.; ordrng 1 W11566407 (Res drain pump)"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Great Falls, VA 22066

Jason A.

Job Details: 12/01/2022

B.I. FRIDGE. Replaced all 12 LEDs W11632139 per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Spotsylvania Courthouse, VA 22553

Eric F.

Job Details: 12/01/2022

"Cx refused service, states unit is currently working."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Millersville, MD 21108

Dustin F.

Job Details: 12/01/2022

"CX complaint: Freezer Door adjar, not closingInspected unit, confirmed complaint. Found Railstop was stuck, preventing the rail from receeding all the way when the door shut on the left side. Adjusted railstop, tested unit, doors and unit now work as intended. took picks for proof."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

installed ordered part and tested unit. unit is working as designed.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

installed ordered part and tested unit. unit is working as designed.

We serviced a

WHIRLPOOL OVEN

Model KFED500EWH05

Near Reading, PA 19609

Justin L.

Job Details: 12/01/2022

Cx complaint they heard a loud bang and found screws on the floor along with side panel bowed out. Was able to access unit and found that the chasis where the screws go the holes were stipped and the screws slide in and out. Reached out to techline and spoke to Sterling SR#7735177528. Unit is unrepairable and should not be used as heat can escape and cause damage to cabinets. Customer service will reach out to cx for next steps.

We serviced a

WHIRLPOOL OVEN

Model KFED500EWH05

Near Reading, PA 19609

Justin L.

Job Details: 12/01/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Street, MD 21154

Neil H.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Lancaster, PA 17603

Justin L.

Job Details: 12/01/2022

Cx complaint F7E1 error. Was able to access unit and entered diagnostic to find f3e3 thermistor fault and f7e1 tachometer failure. Ran tachometer verification and didnt register and faulted out. Replaced with pre-id calibrated and tested. Ohmed out thermistor and found it reading 2.72K Ohms. Will need inlet valve to complete repair. ordering valve and cx will reach out to set return; ordrng 1 W11165546 (valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Ellicott City, MD 21043

Robert L.

Job Details: 12/01/2022

"cx complaint unit errored f8e4, and water on floor, found f9e2 and f8e4 stored, cleared, ran unit found slight drip from left corner of door, after a while determined top corner of gasket allowing water thru, replaced gasket, cx requested kick plate off just in case, tested all ops ok"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Glen Allen, VA 23059

Thomas B.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL HOOD

Model KIRD801XSS3

Near Elkton, MD 21921

Alexander W.

Job Details: 12/01/2022

Cx stated unit not working at all cx wanted to try a switch they had supplied switch not issue issue is with fan switch module now power to switch. Switch is NLA cx paid 120 by check

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Ellicott City, MD 21042

Robert L.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Odenton, MD 21113

Dustin F.

Job Details: 12/01/2022

"Inspected unit, Replaced Motor and Blower Wheel, Vacuumed unit out, then tested unit.Unit works as intended."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Newark, DE 19713

Andrew W.

Job Details: 12/01/2022

"Cx complaint is washer will not spin. inspected and verified complaint. tried to spin the tub by hand and had a lot of resistance. checked for error codes and found F7E1 basket speed fault, F0E5 off balance load detected, and F0E2 oversuds condition errors. everything looked fine under the unit so went to take the inner tub out to see what could be causing the resistance and the inner tub split in two. the drive hub was removed and went to lift the tub out and the base stayed but the top and side of the tub came off, documented with pics. ordering inner basket, drive hub, splutch, and gearcase just in case the defective basket caused damage to it. returning with the actuator just in case since a test cycle was not done in this condition. cx will call when OS part arrives to reschedule.; ordrng 1 W10752719 (basket) and 1 W10528947 (drive hub kit) and 1 W11454734 (gear case) and 1 W10721967 (splutch)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Harrisburg, PA 17112

Fred G.

Job Details: 12/01/2022

"cx complaint unit is to warm in the FC. inspected unit and took internal temps. I found FC was 14 degrees, RC was 36 degrees. removed evap cover and found only the top 3 rows had a a frost pattern. called MM and was told to order compressor, evap, filter/dryer, 3 call count. please call cx once parts are in to schedule a return visit.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Tilghman Island, MD 21671

Frederick R.

Job Details: 12/01/2022

"CX complaint is no cool. Verified prioir diagnosis of seized up compressor. Replaced compressor, installed new drier and coupler. Pressure tested unit with 140psi of nitrogen and corrected on leak. After that there were no leaks at brazed joints. Vac'd unit down to 30in for 15mins. Filled with 68g of R600a. Tested unit and the compressor came on and stayed on. Informed CX 24-36hrs for unit to get to temps. Fridge now working as designed. Job is complete"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430IL03

Near Suffolk, VA 23436

Anthony D.

Job Details: 12/01/2022

cx complaint unit randomly shuts off like the breaker is tripping but does not trip breaker tried to duplicate issue for 20minutes with cx was unable to duplicate called techline spoke to rob was advised was advised that if issue is unable to be replicated unit is working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Great Falls, VA 22066

Jason A.

Job Details: 12/01/2022

CX comaplint FRIDGE water leaks from RC cover & warm temps. FC temps good. Found RC evap completely iced up. Cleared all ice & test thermisters - measured resistance at main control. Evap insulator is cracked & UI non-responsive. Left door closer spring stretched & causes noise - doesnt close door fully. JJ to return. Parts in stock > JJ; ordrng 1 WPW10739408 (cntrl-elec (item5) 4 upr mrlbro) and 1 W10565852 (harns-wire item4) and 1 W10555478 (insulation item5) and 1 W10667607 (thermistor RC item14) and 1 W11411871 (UI item32) and 1 W10121046 (cam spring LEFT 36)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Yorktown, VA 23692

Justin W.

Job Details: 12/01/2022

replaced heater per service pointer. tested unit working as designed

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Suffolk, VA 23434

Anthony D.

Job Details: 12/01/2022

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Virginia Beach, VA 23454

Austin D.

Job Details: 12/01/2022

cx stated unit is oow and did not want to go ahead with service at this time.

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