We serviced a
MAYTAG MICROWAVE
Model MMV4206FW2
Near Bainbridge, PA 17502
Fred G.
Job Details:
12/01/2022
cx complaint unit has no response. inspected unit and found screen was blank and no lights were coming on when door was opened. tested fuse for contunity and found the fuse was faulty. replaced fuse and tested unit. unit checks good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Germantown, MD 20876
Ricardo S.
Job Details:
12/01/2022
"the client complains that when she was cooking her right front burner cracked, this is a thermal event ..replaced glasstop, unit tested and bruners working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Millersville, MD 21108
Dustin F.
Job Details:
12/01/2022
"CX complaint: Freezer Door adjar, not closingInspected unit, confirmed complaint. Found Railstop was stuck, preventing the rail from receeding all the way when the door shut on the left side. Adjusted railstop, tested unit, doors and unit now work as intended. took picks for proof."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Arlington, VA 22204
Eric W.
Job Details:
12/01/2022
we went to install compressor and found 3 way valve was unpluged tryed to plug in it will not go called tec line and sent pic of plug
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Reston, VA 20191
Richard B.
Job Details:
12/01/2022
"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23456
Austin D.
Job Details:
12/01/2022
"sr 7735172525 cx complaint the ice is forming underneath the bin. checked the seals and all seals seem to be good to go. water must be coming from the ice maker section since where the water is located. therefore, ordering a new ice maker and water valve to resovle the issue. will return once the parts come in. if issue persists after this repair techline says we will need to replace the fridge left door.; ordrng 1 W11482383 (dual valve) and 1 W11087201 (heater) and 1 WPW10553630 (heater cover) and 1 W11579560 (ice maker)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elkton, MD 21921
Alexander W.
Job Details:
12/01/2022
Cx stated unit not spinning out clothes inspected tested and verified cx complaint found slider defective and stator defective cannot resched at this time due to SO part. ; ordrng 1 W10915700 (Stator)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Rochelle, VA 22738
Eric F.
Job Details:
12/01/2022
"5407185657 Wife Cell4349807458 Husband Work#Ordering components to address crush damage to unit. Motor receiving power but non functional, blower wheel seized on motor shaft. Ordering motor, blower wheel and control incase it has been damaged by electrical feedback. UI mounting tabs broken by crush damage, potential damage to harness from crush damage. Job will be a near complete dryer rebuild, requesting 2 count cabinet replacement time, requesting job be put on me at end of the day. ; ordrng 1 W11364931 (motor) and 4 49621 (foot)s and 2 W11315726 (panel)s and 2 W10653662 (foam pad)s and 1 W11215531 (base) and 1 W11491749 (front panel) and 1 W10908007 (medallion) and 1 WPW10460919 (top) and 1 W11384512 (console) and 1 W11310055 (harns-wire) and 1 W11310027 (bracket) and 1 W10208198 (bracket) and 1 W11299300 (bulkhead) and 1 W10673493 (bulkhead) and 1 WPW10211911 (housing) and 1 WP697772 (blower wheel) and 1 W11512515 (control) and 1 look and 1 WPW10211911"
We serviced a
AMANA DRYER
Model NGD4655EW
Near Columbia, PA 17512
Drew B.
Job Details:
12/01/2022
cx complaint that unit is not heating but running i found proper power and open the tco kit was aopen was able to replace and test full heat operations now
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Suffolk, VA 23434
Branden R.
Job Details:
12/01/2022
"cx compaint bottom rack wont roll back/door wont shut , checked unit and found back of tub where tub is tack welded togeather has failed causing part of tub to stick out causing wheels to hit and not go any further back . also has potential of unit leaking if door was able to shut and unit power on . ordering new tub for repair .; ordrng 1 W11409866 (tub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Martinsburg, WV 25405
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the unit does not wash. Unit tested and found F4E3 and F7E1. The control is sending power to the wash motor, but the wash motor is not turning on. No loose connections found. Sump assembly replaced and unit retested. Unit is working properly. Old part left with customer."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Frederick, MD 21701
Justin S.
Job Details:
12/01/2022
replaced the control and the thermistor and reset power to the unit. the unit is now cooling good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrivalfound terminal shorted at L1 to power cord, replaced terminal, installed new cord, tested, unit working as designed. physical damage exists.; ordrng 1 W10245259 (block-term LR/VS) and 2 WP3400029 (nut LR/VS)s, used 1 W10245259 (terminal LR/VS), and 2 WP3400029 (nut LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Myrtle Beach, SC 29588
Jason T.
Job Details:
12/01/2022
"Installed parts to complete the repair, verified all led functions for proper operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Powhatan, VA 23139
Jerod R.
Job Details:
12/01/2022
replaced ordered parts and tested unit is now fully funnctional and working as designed
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beltsville, MD 20705
Andrew H.
Job Details:
12/01/2022
"Cx complaint is unit is not spinning water out. Entered unit into diagnostic mode, found F7E7 (motor unable to reach target RPM), F7E1 (basket speed fault). Ran automatic test cycle, unit did not shift into spin. Inspected underside of unit, found belt tearing, gearcase shaft separating, clutch installed incorrectly. Also found excessive play between basket and wash plate, indicating worn hub drive. Unit wil need new gearcase, belt, hub, washplate. Built quote for full repair, cx decided not to go forward with full repair, collected payment for service call."
We serviced a
WHIRLPOOL RANGE
Model RF374PXDW0
Near Bealeton, VA 22712
Robert W.
Job Details:
12/01/2022
"CX Complaint of heat coming out of oven. Inspected unit and found the oven door gasket is warn and is allowing are to bleed out bake and broil are working range is an older unit normal ware for the age. Called safety and doc issue, SR#7735117055 quoted cx on repair.; ordrng 1 3169251 (Door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM01
Near Bethesda, MD 20817
Roberto I.
Job Details:
12/01/2022
"Cx defrosted the unit. Replaceed parts and resumed power, compressor and fans started. Unit good to do. Collected $125"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lancaster, PA 17603
Justin L.
Job Details:
12/01/2022
Cx complaint unit banging around. Was able to access unit and found unlevel. Was able to level unit and calibrate then test. Unit is now operating as designed no further work needed
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Inwood, WV 25428
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the unit is not drying properly, has to run multiple cycles to dry, and is running noisy. Unit tested and noise confirmed, but unit is heating. Inspection of the blower wheel found the wheel is intact. Noise is from the rear support rollers. Customer had a vent restriction which was resolved before I got here, but there was lint/hair backed up into the unit and vent. Vent and base cleared out and rollers replaced. Unit retested and running properly. Old parts left with customer.; ordrng 2 W10314173 (support)s, used 2 W10314173 (roller) from stock"
We serviced a
MAYTAG WASHER
Model MHWE950WW01
Near Mont Alto, PA 17237
Bernard M.
Job Details:
12/01/2022
Cx complaint unit won't start cycle. Entered into diag and found error F24 temp sensor error. Accessed sensor and got and ohm reading of OL. No wire damage found. Replaced sensor and while running test unit stopped at cold water fill and displayed F20 pressue switch trip. Ohmed out switch and it read OL. Gave cx quote for full repair and he'll be purchasing new unit. Cx paid $240 for service and labor
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, MD 20854
Roberto I.
Job Details:
12/01/2022
"CX complaint loose door.Tested door, confirmed complaint. Pulled unit out, found left hinge spring out of place. The part was not broken and I was able to reinstall it. Door tested ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Myrtle Beach, SC 29572
Jason T.
Job Details:
12/01/2022
"Installed qty 2 fridge door gaskets, leveled the unit, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Owings Mills, MD 21117
Brian R.
Job Details:
12/01/2022
came out to replace parts and parts sent didnt match whats ordered then pulled unit back up and parts ordered dont match unit. will reorder parts and office will schedule.; ordrng 1 W11548540 (Ice Maker) and 1 W11548538 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HW0
Near Leesburg, VA 20175
Ricky E.
Job Details:
12/01/2022
"customer stated that the unit was overjeating and giving an error of 6-1. verified issue and fnd falty broil relay at the control. when anything is chosen on the ui, the broil element will turn on.. need part...; ordrng 1 W11317859 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexandria, VA 22306
Lloyd B.
Job Details:
12/01/2022
"Cx complained the unit did not operate. Inspected the unit and found no error codes and it passed each step in diagnostics. Cx said on the normal setting, it does not agitate. Put it on normal and it agitated. Cx instruct has not been fufilled. Cx instruct"
We serviced a
AMANA DRYER
Model NGD4655EW
Near Columbia, PA 17512
Drew B.
Job Details:
12/01/2022
cx complaint that unit is not heating but running i found proper power and open the tco kit was aopen was able to replace and test full heat operations now
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fallston, MD 21047
Neil H.
Job Details:
12/01/2022
7735177766CALLED TECH LINE EXPLAINED THE REPLACEMENT OF DRAIN EXT AND STEAMING THE DEFROST DRAIN AND RUNNING WIRE THROUGH THE DRAIN AND FOAM COMING OUT OF BACK END AND CX STILL HAVING THE LEAKING AND OVER FLOW OF THE FF DRAIN PAN.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details:
12/01/2022
"sr# 7735178788Confirmed cx complaint unit not starting cycle. Found 'start/pause' button on UI not functioning properly, will not register when you hould your finger down to 'start' cycle, just beeps over and over. Replaced with pre-id'd part, issue persists. Unit functions when tested in diagnostic mode but something in the control is prohibiting the UI from registering that your finger is being 'held' down instead of tapping it. Techline advised ordering control and confirming lid lock function on return with new control. Ordering control.; ordrng 1 W11429620 (control)"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Marriottsville, MD 21104
Brian R.
Job Details:
12/01/2022
replaced part ordered and tested and checked unit. was able to go through all settings and start a load and run all functions. unit checks. job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near ,
Brian R.
Job Details:
12/01/2022
replaced belt and tested unit. unit now checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Herndon, VA 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washe rnot working right. Prior diagnosis found unit needs control , Installed control and calibrated unit twice , Unit working as designed , Job completed, RB; ordrng 1 looklook (look look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Severna Park, MD 21146
Alexander D.
Job Details:
12/01/2022
"cx complaint rc light is dim and water dispensing slowly and icemaker not working intermittently. seems icemaker issue is because of low water pressure, ice container full of almost normal sized cubes. cx mentioned they get tiny cubes sometimes. noticed filter needs changed and cx had a new one. replaced filter and that seemed to help water flow a little but still slow coming out of dispenser. checked water supply. turned shutoff valve off to disconnect water supply and when i turned it back on i have no water coming out now. seems water flow issue is in shutoff valve. replaced rc led, light working properly now, and advised cx to call plumber to correct water supply and call back if its still slow coming out of dispenser. quoted 338.53, paid in full with c/c."
We serviced a
AMANA DRYER
Model NGD4655EW
Near Columbia, PA 17512
Drew B.
Job Details:
12/01/2022
cx complaint that unit is not heating but running i found proper power and open the tco kit was aopen was able to replace and test full heat operations now
We serviced a
KITCHENAID RANGE
Model KDRS467VSS04
Near Alexandria, VA 22309
Lloyd B.
Job Details:
12/01/2022
"Cx complained the unit would spark when other burners were lit and of a stuck key error. Installed new manifold, ui membrane, spark module and ignitor and tested and the unit works as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Finksburg, MD 21048
Brian R.
Job Details:
12/01/2022
cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hanover, VA 23069
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found ice maker not working removed and replaced the ice maker tested unit now functions normally
We serviced a
WHIRLPOOL HOOD
Model WVW53UC6LS0
Near Haymarket, VA 20169
Daniel J.
Job Details:
12/01/2022
vibrations when spinning removed found fan blades broken and shaft able to wobble replaced tested sounds and spin normal
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Raccoon Ford, VA 22701
Robert W.
Job Details:
12/01/2022
"CX Complaint is the unit is making noise during agitation cycle. Inspected unti and found unit is making noise on back spin during agitation, Called techline SR#7735177359 techline said to check rotor and slide make sure everything is seatted properly. The rotor screw will not come off gearcase broke two bits trying to remove screw. unit will need gearcase, rotor, stator, clutch and screws; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 6 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 Look (Look)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Warrenton, VA 20187
Daniel J.
Job Details:
12/01/2022
installed new dispesner customer informed me unit still has bubbles at end of cycle replaced dispenser ran empty no bubbles added rinse aid and ran diag bubbles in tub informed customer to try to dilute rinse aid as its causing bubbles
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Midlothian, VA 23112
John P.
Job Details:
12/01/2022
CX complaint unit not working and displaying f8e0 confirm CX complaint verify bad fan replaced fan tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Columbia, MD 21044
Robert L.
Job Details:
12/01/2022
"installed ui and main control, unit was clear and cx treated area again while i was there,tested all ops ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Woodbridge, VA 22192
Carl R.
Job Details:
12/01/2022
"Cx complain is, Lid Not Latching - Top Load Washer. Cx is saying that the lid lock is not functioning properly. Inspection the unit for codes and found no fault codes. Put unit in quick wash and unit did nothing. Unit went to done. Looked underneath the washer and seen water type substance. See in pics. Ordering capacitor W11395618, gear caseW11449840, splutch W10721967, beltWPW10006384, actuator W11481722, wash plate W10902814, bolt W10752187.; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W10902814 (Wash plate) and 1 W10752187 (Bolt)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Lancaster, PA 17603
Justin L.
Job Details:
12/01/2022
Cx complaint outer glass shattered and knobs not lining up. Was able to access unit and found outer glass had shattered and the valve stems on the regulator were sticking and bending when trying to use cooktop. Contacted safety SR#7735132656 who gave Parts and Labor Auth#W153VE1WPL1. Ordering parts needed for repair and once in office will need to set return. Informed cx not to use oven until repair; ordrng 1 W11176456 (outer door) and 1 W11178521 (nameplate) and 1 W10538763 (manifold) and 1 WPW10339442 (knob) and 1 WPW10515454 (center burner head) and 1 WPW10183369 (center cap) and 1 W10856866 (socket) and 1 W10888179 (bulb) and 1 W11105139 (glass bracket) and 1 W11389703 (bracket)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Mount Airy, MD 21771
Justin S.
Job Details:
12/01/2022
cx says there is water in the tub at the end of the quickwash cycle and only the quickwash cycle. no error codes in memory. control replaced 2 weeks ago for this issue. ran the diagnostic test and the unit is filling draining spinning and agitating. ran the manual test and same. checked the quick wash cycle and found the spin is turned off. turned the spin on and the cx wants to try a wash
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Aldie, VA 20105
Daniel J.
Job Details:
12/01/2022
tech support sr7735176563 f3 e1 error and also had a f8 e1 error occur no water entering ran diag no faults occured started quick wash towards the end f3 e1 error called tech line replaced pressure switch cleared drain checked pressure hose ran diag no leaks no errors
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Abbottstown, PA 17301
Sal R.
Job Details:
12/01/2022
"CX complaint in that unit is freezing food in the RC. I found that the evap coil has low to no frost pattern and that the Compressor is pulling less then 0.05 AMP's . Unit will need a sealed system reapir. I am ordering 1 compressor , 1 evap , 1 drier filter , and accoupling couplings for R600A unit. raturn has been set for 12/8 and will need to be 3 call counted due to sealed system and LOKRING required.; ordrng 1 W11580057 (compressor 16 @ tribs) and 1 W11504415 (coupling) and 1 W11504431 (coupling 56 @ tribs) and 1 W11506619 (coupling 31 @ tribs) and 1 W11546692 (evap coil 4 @ tribs) and 1 W11504449 (coupling 31@ tribs) and 1 W11506619 (coulping 31 @ tribs) and 1 W11109499 (filter drier 100 @ tribs) and 1 W11504433 (coulping 15@ tribs) and 1 W11504447 (coupling 36@ tribs) and 1 LOKRING (LOKRING) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hopewell, VA 23860
Chris B.
Job Details:
12/01/2022
rent a center stated the unit had been dropped down many steps and unit is longer repairable called tech line spoke with chris unit not repairble
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH01
Near Annapolis, MD 21401
Dustin F.
Job Details:
12/01/2022
"CX complaint: No ice or waterInspected unit, confirmed no ice or water was being dispensed.DID not hear valve energizing. inspected unit further found the connector for the dual valve backed off. Resecurred connector and tested unit, unit now working as intended."
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Mount Airy, MD 21771
Brian R.
Job Details:
12/01/2022
replaced parts ordered and recalibrated unit as well as ran auto test. unit now checks. job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lancaster, PA 17603
Justin L.
Job Details:
12/01/2022
Cx complaint unit banging around. Was able to access unit and found unlevel. Was able to level unit and calibrate then test. Unit is now operating as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Centreville, VA 20120
Demonte S.
Job Details:
12/01/2022
"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brandy Station, VA 22714
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Lancaster, PA 17601
Justin L.
Job Details:
12/01/2022
Cx complaint unit squealing. Was able to access unit and found that the idler was seizing causing the belt to fray and the rollers were worn. Ordering parts for repair and setting return for Fri 12/9/22; ordrng 1 W10837240 (idler) and 1 4392067 (kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hopewell, VA 23860
Chris B.
Job Details:
12/01/2022
called tech line spoke with andy CHECK voltageat outlet large spade to ground is 120v ac large spade to saMLL SPADE IS 120V ac AND SMALL SPADE TO GROUND IS 15V ac found revers polarity and voltage on nutruel cx need electrian
We serviced a
WHIRLPOOL OVEN
Model Kebs277swh04
Near Portsmouth, VA 23703
Zachery R.
Job Details:
12/01/2022
"upon arrival noticed unit is stacked and too low for oven dolley, informed cx of situation and that i would need a 2nd tech before i called office, office stated i would have to collect service call and additional $90.00 for 2nd tech. cx refused to pay."
We serviced a
WHIRLPOOL OVEN
Model Kebs277swh04
Near Portsmouth, VA 23703
Zachery R.
Job Details:
12/01/2022
"upon arrival noticed unit is stacked and too low for oven dolley, informed cx of situation and that i would need a 2nd tech before i called office, office stated i would have to collect service call and additional $90.00 for 2nd tech. cx refused to pay."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Forest Hill, MD 21050
Neil H.
Job Details:
12/01/2022
CX WAS TOLD BY WHIRLPOOL OVER THE PHONE UNIT WAS UNDER WARRANTY I EXPLAINED UNIT OVER 2 YEARS OLD AND OUT OF WARRANTY AND THE ADJUSTER SP DOESN'T RELATE TO THIS UNIT CX DECLINED AND WORK
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Annapolis, MD 21401
Dustin F.
Job Details:
12/01/2022
"CX complaint: Water Leaking on FloorInspected unit, found spilled oxy clean and detergent from cabinet above, with watermarks on floor under unit. Ran COmponent tests, tested cold,hot, liquid bleach, and fabricsoftener valves. When testing fabric softener valve especially, i found and took pictures of water splashing down from the top of tub ring to the floor below. Found SP#W11651001 and followed the instructions, confirmed all hose connections were solid along with the valve, i also filled the unit half full and drained to confirm the standing drain pipe didnt overflow. Ordering Tub Ring for return visit per SP W11651001. Charged CX for the part per TS. CX is paid in full; ordrng 1 W11590590 (Tub Ring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Reading, PA 19609
Justin L.
Job Details:
12/01/2022
Cx stated that another company had been out yesterday and repaired unit. Turned us away at the door no further work needed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23235
Joseph D.
Job Details:
12/01/2022
aligned door so it would shut properly and not swing shut. unit heating properly. air flow good. levelled unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Midlothian, VA 23114
Jerod R.
Job Details:
12/01/2022
"tested unit unit is not cycling properly , themistors are with in reason able range, control not allowing adjustment to 2 highest or highest setting , ordered new control; ordrng 1 W11594670 (control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Mechanicsville, VA 23116
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found f8e4 water in tray cleaned out tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Ashland, VA 23005
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found error F24 pressure sensor overfill. Verfied nothing in drain pump comes on and door locks without issue. Checked for debris in line all checks good needs pressure sensor. Tried to call and collect on this cx and it went to a international directory person who didn't know what I was talking about called office for guidance was told to move on until a service call can be collected or the 271.05 for the repair Do Not Order Parts until paid ; ordrng 1 W11044866 (switch-wl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Grasonville, MD 21638
Frederick R.
Job Details:
12/01/2022
"CX complaint is freezer no cool. Inspected/tested and found compressor was blazing hot with an amp draw of 0.43. Evap had frost pattern only on cap line coming in and bottom rung at time of inspection(heater was not on). RC is cool at 42deg. Ordering evaporator, compressor, coupler and UV drier. This will be a 3ct SS job. All parts and labor are CBE. CX paid the $120 SC fee by check#2833. All parts in stock. Spoke to CE 3 evaps in OS. Please put on cancellation list. Little old lady. Off ice will reschedule; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Colonial Heights, VA 23834
Chris B.
Job Details:
12/01/2022
cx comp unit will squeel really loud insp unit could not duplicated noie did find rubber on belt gaurd did replaced belt and splutch tested unit working as desighned if cx call back unit will need gear case
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Upper Marlboro, MD 20774
Shane B.
Job Details:
12/01/2022
"cx complaint is the ice making not shutting off when bin is full causing ice to spill, ice jamming in the chute causing water to drip from dispensor and the water filter not coming out. when i arrived ice bin was full to a normal level. nothing in the chute. i found the plastic tab on filter housing that pulls the filter back had come out of place. once back together the filter goes in and out easily. installed new filter that cx had on hand. tested IM with full bin in place. arm hit the ice so tray returned to home position without dumping anymore ice. thats working properly. i showed this to cx. cubes in the bin look good. unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Yorkana, PA 17406
Drew B.
Job Details:
12/01/2022
cx complaint that unit is not draining i foudn the pump to have power and now found theu nit to have piece of glass in the pump housing was able to remove and test now drains and check good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Clayton, DE 19938
Michael E.
Job Details:
12/01/2022
CX complaint: door gasket hanging. Inspected and verified complaint. Ordering door gasket. Scheduled return visit for 12/8 PM; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Herndon, VA 20171
Richard B.
Job Details:
12/01/2022
"CXX complant. Dryer dosent run. Inspected unit and confermed motor error code , Tried new control first.Same results. Swapped out motor and unit is working as designed. Job completed, RB"
We serviced a
WHIRLPOOL OVEN
Model GGE388LXB04
Near Palmyra, PA 17078
Fred G.
Job Details:
12/01/2022
cx complaint they pre heated lower oven to 350 degrees to bake bread and once unit was preheated they opened door to place bread in and the glass exploded. inspected unit and found lower oven glass was shattered. cx already cleaned up glass. cx also disposed of glass and oven handle. I found glass is no longer available. called safety to report finding. cx stated they are getting a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hanover, VA 23069
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found ice maker not working removed and replaced the ice maker tested unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fallston, MD 21047
Neil H.
Job Details:
12/01/2022
7735177766CALLED TECH LINE EXPLAINED THE REPLACEMENT OF DRAIN EXT AND STEAMING THE DEFROST DRAIN AND RUNNING WIRE THROUGH THE DRAIN AND FOAM COMING OUT OF BACK END AND CX STILL HAVING THE LEAKING AND OVER FLOW OF THE FF DRAIN PAN.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Clifton, VA 20124
Demonte S.
Job Details:
12/01/2022
"Inspected the unit. Found that the cx is saying that the Freezer isn't getting cold enough. Checked the Freezer Evaporator Section. Found a ball of Ice on the Cap / Suction line only at the Freezer. Unit will need a seal System Repair. Cx paid for the Service Call Only by Check. Check is in the Blue money bag. If the cx calls back order the Compressor = W10276644, Drier = Wpw10143759, Coupler = W11506635 , Evaporator Freezer = WPW10608485 & Refrigerator Evaporator = W11492867. Don't go without parts. This will need to be counted as a 4 Count Seal System Repair."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elkton, MD 21921
Alexander W.
Job Details:
12/01/2022
Cx stated unit not spinning out clothes inspected tested and verified cx complaint found slider defective and stator defective cannot resched at this time due to SO part. ; ordrng 1 W10915700 (Stator)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hagerstown, MD 21740
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the strike broke trying to close the lid. Latch is not properly set to accept the strike, which caused the strike to fail. Ordering latch and strike.; ordrng 1 W11457841 (strike) and 1 W11394572 (latch) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details:
12/01/2022
"tested unit found unit had clogged filter advised customer , that with new construction in the area main lines are being open and filters will clog till construction is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stone Ridge, VA 20105
Daniel J.
Job Details:
12/01/2022
leaking dishwasher inspected unit found unit leaking from hot water supply line rust around collar of hose informed customer we cant service supply line and to contact builder to have replace the intlet hose
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Smyrna, DE 19977
Michael E.
Job Details:
12/01/2022
CX complaint: stops in cycle. Tested and verified complaint. F3E1 error code. Ordering operating thermostat. Cannot reschedule due to lack of signal while i was with CX; ordrng 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Newport News, VA 23608
Justin W.
Job Details:
12/01/2022
cx complaint valve damaged. confirmed complaint replaced valve. unable to test due to no water hookup
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Laurel, MD 20723
Israel R.
Job Details:
12/01/2022
Custoemr complaint unit is not drying. I found the unit is heating and thubling andf blowing. I went outside to check vent and the vent was clogged up because the door is hard to open. The customer needs to replace the vent door. I did fine drum was off the wheel i reseated drum but the unit needs to get a handyman to replace the door which is the main issue. Unit is good.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Burke, VA 22015
Carl R.
Job Details:
12/01/2022
"Cx complaint is, s17304 Technical Service Pointer #: W11540964.. found that the heater element was seeping onto the floor causing a water leak. Checked for codes, no fault codes found. No damage to floor. Pulled unit out from the wall and replaced heater element. Tested for leaks. No leaks found. Unit working properly.; used 1 W11537778 (Heater element) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Herndon, VA 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Alexandria, VA 22309
Lloyd B.
Job Details:
12/01/2022
Cx complained of gasket issues. Installed new door and gasket and applied heat around the cabinet for a better seal. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Dale City, VA 22193
Demonte S.
Job Details:
12/01/2022
Installed Ice Maker. Tested the unit. Unit Filled and Harvested. Unit is working as Designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Winchester, VA 22602
Ezra M.
Job Details:
12/01/2022
"right rc door gasket failed, ordering door gasket. ; ordrng 1 W10830274 (gasket-fip)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Virginia Beach, VA 23454
Austin D.
Job Details:
12/01/2022
cx stated unit is oow and did not want to go ahead with service at this time.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Oxford, PA 17350
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not complete a wash cycle. I found that the unti had a F8E1 error code. I cleared the error and ran a auto test. During the auto test I found no movment at the inlet valve. I accessed the control and found that the valve harness was not connected to the control board. I reconnected valve and ran a manule test 3 and aiuto test. I found the unit to be opperating as designed.; ordrng 1 LOOK (LOOK)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near New Cumberland, PA 17070
Fred G.
Job Details:
12/01/2022
"cx complaint unit is shutting off before cycle is finished. entered into diag and found f6e1, f6e4, f6e3, f9e1. ran unit and found diverter is just rotating and wash motor sounds weak. replaced sump assy and control and tested unit. unit now checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Arlington, VA 22204
Eric W.
Job Details:
12/01/2022
we went to install compressor and found 3 way valve was unpluged tryed to plug in it will not go called tec line and sent pic of plug
We serviced a
WHIRLPOOL HOOD
Model WVW53UC6LS0
Near Haymarket, VA 20169
Daniel J.
Job Details:
12/01/2022
vibrations when spinning removed found fan blades broken and shaft able to wobble replaced tested sounds and spin normal
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, PA 17331
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East York, PA 17402
Drew B.
Job Details:
12/01/2022
just replaced run cap and no need for control tested and no issues checks good
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Biglerville, PA 17307
Bernard M.
Job Details:
12/01/2022
"Replaced agitator, ran auto test and the unit no w runs as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mechanicsville, VA 23111
Jonathon C.
Job Details:
12/01/2022
"cx complaint, unit not Functioning. tested unit, founit UI unable to comunicate with control. ordering UI and control. also ordering Console for failing adhesive; ordrng 1 W11413963 (Console) and 1 W11414079 (UI) and 1 W11412300 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model M0RXEMMWM01
Near Camp Hill, PA 17011
Fred G.
Job Details:
12/01/2022
i was able to access unit and replace the left lower drawer and trip tray as per previous visit. unit now checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Myersville, MD 21773
Justin S.
Job Details:
12/01/2022
cx says the unit stopped working miud cycle and left water in the bottom of the unit. was able to cancel the cycle and the water drained out. filled the unit with water and saw the water is white(pic). drained the unit and it is draining very slowly. drain tube ran on the outside of the unit causing the3 line to pinch. reseated the hose and tested. the unit is now draining good. the unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Moseley, VA 23120
John P.
Job Details:
12/01/2022
CX complaint unit not dispensing water checked unit found bad filter head. Quoted CX:W11346622 $84.11$110 labor$15 shipping$5.05 tax
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Castle, DE 19720
Andrew W.
Job Details:
12/01/2022
"Per prior tech and sticky note, arrived to unit and called WPTL. checked for error codes before testing and found F7E7 motor not reaching target RPM. Called WPTL and spoke to Bruce SR#7735178022. Per WPTL cleared error code and tested unit manually and automatically. error code did not reoccur and unit completed tests without issue. Per WPTL checked wire harness at actuator and drain pump and did find the cover for the drain pump at the connector broken off but wires were still intact on connection. per WPTL lower harness should be replaced. Gearcase, motor, belt, and actuator were not recommended at this time but will use on return visit in case there is still an issue after replacing lower harness. cannot reschedule due to 0 stock in UM.; ordrng 1 W11545744 (lower harness)"