We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bowie, MD 20720
Shawn D.
Job Details: 12/01/2022
"cx complaint unit is leaking under unit in front might be coming from the back he said. inspected unit freezer no ice build, inspected frodge found water/ice build up on floor. pulled unit out and found drain is clogged and could be causing the leak out the front middle bottom. cleared drain tube removed ice/water in fridge sectoin cleared condenser and told cx to keep an eye on unit incase still leaking. unit is good"
We serviced a
MAYTAG MICROWAVE
Model MMV4206FW2
Near Bainbridge, PA 17502
Fred G.
Job Details: 12/01/2022
cx complaint unit has no response. inspected unit and found screen was blank and no lights were coming on when door was opened. tested fuse for contunity and found the fuse was faulty. replaced fuse and tested unit. unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Owings Mills, MD 21117
Brian R.
Job Details: 12/01/2022
came out to replace parts and parts sent didnt match whats ordered then pulled unit back up and parts ordered dont match unit. will reorder parts and office will schedule.; ordrng 1 W11548540 (Ice Maker) and 1 W11548538 (Harness)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Stafford, VA 22554
Robert W.
Job Details: 12/01/2022
Replaced lower harness and lid lock unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gerrardstown, WV 25420
Ken M.
Job Details: 12/01/2022
"Customer complaint is that there is a dent in the right side door and there is condensation forming in the unit. Found that the right side door inner liner is warped, preventing the door from sealing to cabinet properly. Door needs to be replaced. Door replaced. Unit is working properly. Old part left with customer."
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FH
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
"cx complaint aig dbl oven runs too hot , checked unit and found temp sensor out of range tested all other major componets and everything checked good other then sensor , replace both just in case and tested unit . unit is running as designed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Washington, DC 20007
Samuel R.
Job Details: 12/01/2022
cx complaint unit is not lighting in freezer.inspected unti and could confirm.checked led module and found one to not be connected properly.made the proper connection and unit is now working properly
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Yorktown, VA 23692
Justin W.
Job Details: 12/01/2022
replaced heater per service pointer. tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Frederick, MD 21703
Ricardo S.
Job Details: 12/01/2022
Replaced freezer door.. unit tested and dispenser working ok
We serviced a
JENN-AIR OVEN
Model JJW2827DB00
Near Potomac, MD 20854
Roberto I.
Job Details: 12/01/2022
"CX complaint oven not working F2E1 on display.Confirmed error, unable to run diagnostic. Removed control panel, found all connections ok. Replaced control panel using pre id part. Ran 350F bake cycle on both ovens. Unit worked as designed. Collected 1127.09"
We serviced a
JENN-AIR OVEN
Model JJW2827DB00
Near Potomac, MD 20854
Roberto I.
Job Details: 12/01/2022
"CX complaint oven not working F2E1 on display.Confirmed error, unable to run diagnostic. Removed control panel, found all connections ok. Replaced control panel using pre id part. Ran 350F bake cycle on both ovens. Unit worked as designed. Collected 1127.09"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Martinsburg, WV 25405
Ken M.
Job Details: 12/01/2022
"Customer complaint is that the unit does not wash. Unit tested and found F4E3 and F7E1. The control is sending power to the wash motor, but the wash motor is not turning on. No loose connections found. Sump assembly replaced and unit retested. Unit is working properly. Old part left with customer."
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Finksburg, MD 21048
Brian R.
Job Details: 12/01/2022
cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS26C6MFZ00
Near Stevensville, MD 21666
Frederick R.
Job Details: 12/01/2022
CX comnplaint is no water no ice. Inspected/tested and found that the installers never turned on water to unit. During inspection I found several other issues caused by the movers / installers. Found FC door harness broken in sceveral places. RC door broken at bottom right including broken bottom cam. CX wanted a written estimate which I provided for her but did not want to submit anything to us. She will reach back out to us if it gets covered. I explained IM will probably not work because of broken wire harness. Also filter stuck in defective housing but CX not concerned about that. Collected $120 SC by CC. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Winchester, VA 22602
Ezra M.
Job Details: 12/01/2022
"drain pump not running. has voltage. replaced drain pump, ran diag cycle. completed normally with no errors."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Conway, SC 29527
Jason T.
Job Details: 12/01/2022
"Installed all parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hopewell, VA 23860
Chris B.
Job Details: 12/01/2022
called tech line spoke with andy CHECK voltageat outlet large spade to ground is 120v ac large spade to saMLL SPADE IS 120V ac AND SMALL SPADE TO GROUND IS 15V ac found revers polarity and voltage on nutruel cx need electrian
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Clayton, DE 19938
Michael E.
Job Details: 12/01/2022
CX complaint: door gasket hanging. Inspected and verified complaint. Ordering door gasket. Scheduled return visit for 12/8 PM; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Gloucester Point, VA 23062
Justin W.
Job Details: 12/01/2022
stacked unit low clearance. replaced control and ui tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Herndon, VA 20170
Richard B.
Job Details: 12/01/2022
"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Little River, SC 29566
Jason T.
Job Details: 12/01/2022
"Cx complaint, not washing clothes properly, wet clothes at the end of the cycle, control fault. Advised cx control on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11550649 (control)"
We serviced a
MAYTAG WASHER
Model MHWE950WW01
Near Mont Alto, PA 17237
Bernard M.
Job Details: 12/01/2022
Cx complaint unit won't start cycle. Entered into diag and found error F24 temp sensor error. Accessed sensor and got and ohm reading of OL. No wire damage found. Replaced sensor and while running test unit stopped at cold water fill and displayed F20 pressue switch trip. Ohmed out switch and it read OL. Gave cx quote for full repair and he'll be purchasing new unit. Cx paid $240 for service and labor
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brandy Station, VA 22714
Robert W.
Job Details: 12/01/2022
CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Gettysburg, PA 17325
Bernard M.
Job Details: 12/01/2022
"Replaced parts per previous tech, ran test cycle, unit completed cycle without any further issues. Unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Severna Park, MD 21146
Alexander D.
Job Details: 12/01/2022
"replaced sump asm. tested unit, no leaks. unit is now working properly"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
"came out to replace parts on unit , disassembled and replace all parts needed for repair , tested unit and unit is running as designed ."
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Ashburn, VA 20147
Richard B.
Job Details: 12/01/2022
"CX complant. Washer dosent turn on . Inspected unit and unit will not go into diagnostics . Cycled power and changed console , Unit could have been rough handled and had a stuck button . New console is working as designed . . Tested unit .all buttons responsive . Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ03
Near Upper Marlboro, MD 20774
Shane B.
Job Details: 12/01/2022
"cx complaint is the unit not dispensing water or making ice. unit is set to recomended temps. prob shows 36/1. ice bin is empty. i removed filter, installed bypass and tested dispensor. it is now working. reinstalled filter and dispensor is now working. tested IM and it filled properly. i advised cx to replace filter, she said its been over 6months. showed her how to twist it into place fully. unit is working as designed. cx paid 120 for service call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bowie, MD 20720
Shawn D.
Job Details: 12/01/2022
"cx complaint unit is leaking under unit in front might be coming from the back he said. inspected unit freezer no ice build, inspected frodge found water/ice build up on floor. pulled unit out and found drain is clogged and could be causing the leak out the front middle bottom. cleared drain tube removed ice/water in fridge sectoin cleared condenser and told cx to keep an eye on unit incase still leaking. unit is good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Littlestown, PA 17340
Sal R.
Job Details: 12/01/2022
CX complaint was that the FC LED was out. I found that the LED failed. I replaced the FC LED and unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Littlestown, PA 17340
Sal R.
Job Details: 12/01/2022
CX complaint was that the FC LED was out. I found that the LED failed. I replaced the FC LED and unit test good.
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Marriottsville, MD 21104
Brian R.
Job Details: 12/01/2022
replaced part ordered and tested and checked unit. was able to go through all settings and start a load and run all functions. unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Grasonville, MD 21638
Frederick R.
Job Details: 12/01/2022
"CX complaint is freezer no cool. Inspected/tested and found compressor was blazing hot with an amp draw of 0.43. Evap had frost pattern only on cap line coming in and bottom rung at time of inspection(heater was not on). RC is cool at 42deg. Ordering evaporator, compressor, coupler and UV drier. This will be a 3ct SS job. All parts and labor are CBE. CX paid the $120 SC fee by check#2833. All parts in stock. Spoke to CE 3 evaps in OS. Please put on cancellation list. Little old lady. Off ice will reschedule; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lititz, PA 17543
Justin L.
Job Details: 12/01/2022
"Was able to access unit and replaces water fittings causing leak. Ran water and ice maker fill while watching the repaired water line and found no leaks. Unit is working as designed, no further work needed"
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FH
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
"cx complaint aig dbl oven runs too hot , checked unit and found temp sensor out of range tested all other major componets and everything checked good other then sensor , replace both just in case and tested unit . unit is running as designed ."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Laurel, MD 20724
Israel R.
Job Details: 12/01/2022
Custoemr complaint unit os no0t starting and not running. Customer stated is not filling. I tested the unit and found the water was not coiming in ii found loose connection at the control. I reseated the unit is getrting water. I gave her few pointer and told her not to overload showed her how to use the machine and the unit is working is filling is agitating. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Saint Inigoes, MD 20684
David J.
Job Details: 12/01/2022
Cx complaint ui has no function. Found complaint removed front panel and tested voltage at control had 122vac from black to white. Powered unit down and replaced Consol. Unit now has functions and working. Ran test cycle and now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Smyrna, DE 19977
Michael E.
Job Details: 12/01/2022
CX complaint: stops in cycle. Tested and verified complaint. F3E1 error code. Ordering operating thermostat. Cannot reschedule due to lack of signal while i was with CX; ordrng 1 WP8577274 (thermistor)
We serviced a
AMANA RANGE
Model AEP222VAW0
Near Greenbelt, MD 20770
Shawn D.
Job Details: 12/01/2022
replaced switch and light now lights up for the rear left burner. unit is good
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Upper Marlboro, MD 20774
Shane B.
Job Details: 12/01/2022
installed ordered part and tested unit. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Chantilly, VA 20151
Demonte S.
Job Details: 12/01/2022
"Installed the Harnesses & Console. Tested the unit. Unit is working as Designed. Installed the Harnesses & User Interface. No keys are working on the User Interface. F6E2 = Communication Error. Called Whirlpool Techline Ref # 7735175889. Whirlpool is saying to order the User Interface, Main Control Board & Lower Harness. ; ordrng 1 W11550159 (HARNS-WIRE) and 1 W11322903 (Whirlpool Washer Control Board) and 1 W11319991 (Whirlpool Washer Control Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 12/01/2022
"Installed new waterline, filltube heater and 1/4 waterline clip.. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 12/01/2022
"Installed new waterline, filltube heater and 1/4 waterline clip.. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Virginia Beach, VA 23464
Carl A.
Job Details: 12/01/2022
"cx c omplaint of unit banging agaist the cabinet,checked unit to find no error codes at this time pulled splutch down to look and found that oil has leaked onto the splutch and is a slow leak ordering parts needed for repairs; ordrng 1 LOOK/LOOK and 1 W10919191 (washplate) and 1 W10528947 (Drive Hub) and 1 W11454372 (Gearcase) and 1 W11239857 (Drive Belt) and 1 W10721967 (Drive Clutch Kit)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Warrenton, VA 20187
Daniel J.
Job Details: 12/01/2022
installed new dispesner customer informed me unit still has bubbles at end of cycle replaced dispenser ran empty no bubbles added rinse aid and ran diag bubbles in tub informed customer to try to dilute rinse aid as its causing bubbles
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, VA 24401
Danny R.
Job Details: 12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Fairfax, VA 22031
Christian C.
Job Details: 12/01/2022
Cx complaint unit is leaking whenever they have medium or large loads in washer. Inspected unit no errors. Tested unit in diag twice no leaks. Put in towels from cx amount of a medium large load ran for about 15 mintues still no leak. Ran drain and spin still no leaks. Could not replicate issue. Unit is working as designed. Cx paid for service call.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS
Near Chesapeake, VA 23322
Branden R.
Job Details: 12/01/2022
"came out to replace parts on unit , disassembled and replace all parts needed for repair , tested unit and unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Richmond, VA 23223
Jonathon C.
Job Details: 12/01/2022
"cx complaint, ice maker not working. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Davidsonville, MD 21035
Shane B.
Job Details: 12/01/2022
"cx complaint is the unit shaking violently. cx found shipping bolts were not removed when unit was installed. he said its working much better now but wants to make sure nothing was damaged. i checked for codes and found F8E1. cleared code, ran service cycle. unit completed cycle with no issues. ran each water valve, all have good flow. hot and cold suply are hooked up correctly. cleared pressure hose, it didnt seem blocked. unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Castle, DE 19720
Andrew W.
Job Details: 12/01/2022
"Per prior tech and sticky note, arrived to unit and called WPTL. checked for error codes before testing and found F7E7 motor not reaching target RPM. Called WPTL and spoke to Bruce SR#7735178022. Per WPTL cleared error code and tested unit manually and automatically. error code did not reoccur and unit completed tests without issue. Per WPTL checked wire harness at actuator and drain pump and did find the cover for the drain pump at the connector broken off but wires were still intact on connection. per WPTL lower harness should be replaced. Gearcase, motor, belt, and actuator were not recommended at this time but will use on return visit in case there is still an issue after replacing lower harness. cannot reschedule due to 0 stock in UM.; ordrng 1 W11545744 (lower harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Sterling, VA 20165
Jason A.
Job Details: 12/01/2022
CX complaint DW leaks. Found leak water dripping at coupler of supply line. See SDpics. Tightened fitting & watched for drips > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Annapolis, MD 21401
Dustin F.
Job Details: 12/01/2022
"CX complaint: Water Leaking on FloorInspected unit, found spilled oxy clean and detergent from cabinet above, with watermarks on floor under unit. Ran COmponent tests, tested cold,hot, liquid bleach, and fabricsoftener valves. When testing fabric softener valve especially, i found and took pictures of water splashing down from the top of tub ring to the floor below. Found SP#W11651001 and followed the instructions, confirmed all hose connections were solid along with the valve, i also filled the unit half full and drained to confirm the standing drain pipe didnt overflow. Ordering Tub Ring for return visit per SP W11651001. Charged CX for the part per TS. CX is paid in full; ordrng 1 W11590590 (Tub Ring)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hopewell, VA 23860
Chris B.
Job Details: 12/01/2022
rent a center stated the unit had been dropped down many steps and unit is longer repairable called tech line spoke with chris unit not repairble
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, PA 17331
Sal R.
Job Details: 12/01/2022
CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Orange, VA 22960
Eric F.
Job Details: 12/01/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Bel Air, MD 21015
Neil H.
Job Details: 12/01/2022
REPLACED COOKTOP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Inwood, WV 25428
Ken M.
Job Details: 12/01/2022
"Customer complaint is that the unit is not agitating. Per SP W11531483B, inspected the actuator. Found the actuator arm disengaged from the splutch. Actuator replaced and unit tested. Unit is working properly. Old part left with customer."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Oxford, PA 17350
Sal R.
Job Details: 12/01/2022
CX complaint is that the unit will not complete a wash cycle. I found that the unti had a F8E1 error code. I cleared the error and ran a auto test. During the auto test I found no movment at the inlet valve. I accessed the control and found that the valve harness was not connected to the control board. I reconnected valve and ran a manule test 3 and aiuto test. I found the unit to be opperating as designed.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS01
Near Moseley, VA 23120
John P.
Job Details: 12/01/2022
Installed mag and inverter tested working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Reston, VA 20191
Jason A.
Job Details: 12/01/2022
CX complaint FRIDGE water leaks from top of RC . Cleared all ice & test drain hole is clear & good drain > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Laurel, MD 20707
Israel R.
Job Details: 12/01/2022
"Customer complaint unit is leaking from the dispenser, The freezer started getting warm and is making a buzzzing noise. I tested the unit and the freezer was reading -5 and still going down the refrigerator was about 40 on the top of the unit and lower part was colder about 34 and in the drawer about 34 unit is cooling for me today. I ran test for and the three way vavle is louder thatn normal and i can hear the vavle moving position and stops the compressor turns on and sounds like is sqeezing gas or something then stops. When i ran compressor test the compressor is quite and is working fine on low speed. When on high speed the compressor is very loud and humming and it keeps getting louder and louder. Something is going on with the seal system compressor starting to fail threeway vavle m; ordrng 1 W11578205 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11506623 (coupler) and 1 W11575003 (3 way valve) and 2 W11506625 (coupler)s and 1 W11504445 (coupler) and 1 lookm (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Dumfries, VA 22026
Tanner B.
Job Details: 12/01/2022
Installed new compressor and installed access ports. flushed system w/ nitrogen and vac unit down .. refilled w/ 1.98oz of r600a .. allow 2hrs too cool.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Arlington, VA 22207
Emmanuel R.
Job Details: 12/01/2022
"Cs unit is making a loud noise when he turns it on, confirmed complaint. Found the the rollers wheels are at fault.Replaced all 4 roller wheels and tested unit. Unit is now working properly. Collected $291.64. I used 2 of the pre-id roll wheels from po.#637138 and two roller wheels from van stock.; ordrng 1 looklook (I used 2 roller wheels from po#637138 that was a no show.), used 4 WPW10314173 (roller wheels) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Reading, PA 19609
Justin L.
Job Details: 12/01/2022
Cx stated that another company had been out yesterday and repaired unit. Turned us away at the door no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, MD 21784
Justin S.
Job Details: 12/01/2022
"the overload is tripping when i arrived. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W10913906 (coupler(js vs)) and 1 look (look), used 1 WPW10143759 (filter(js vs)), and 1 w10913906 (coupler(js vs)) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Waynesboro, VA 22980
Danny R.
Job Details: 12/01/2022
unit was replaced no longer here to long to fix
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Midlothian, VA 23112
Chris B.
Job Details: 12/01/2022
cx comp unit smells insp unit conf cx comp did conf smell insp evap and defroster found unit defrosting while on phone with tech line did smell coming from condensor area but could not identify smell cleaned drip pan with wet towles called tech line spoke with ed stated to add refresh tab to drip pan
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Elkridge, MD 21075
Robert L.
Job Details: 12/01/2022
"installed new evap harness and thermistor, unit was running good on arrival , tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, MD 21901
Alexander W.
Job Details: 12/01/2022
Cx stated long fill or no fill. Inspected tested and verified cx complaint found capacitor defective leaking oil ordering capacitor and sched for Tuesday the 13th; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Norfolk, VA 23513
Carl A.
Job Details: 12/01/2022
"cx complaint of unit taking too long to pre heat ,checked incoming power 120 on L1,120, L2 across 245 F5E1bake element 23.6 ohms , temp probe1069 k ohms ,broil element 16.6 k ohms ,avg temp 343, calibrated unit by 15 dregrees ,tested unit works as designed"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Herndon, VA 20171
Richard B.
Job Details: 12/01/2022
"CXX complant. Dryer dosent run. Inspected unit and confermed motor error code , Tried new control first.Same results. Swapped out motor and unit is working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mount Airy, MD 21771
Justin S.
Job Details: 12/01/2022
cx says the unit is not making ice but they have water at the dispenser. ran test 44 and the ice maker cycled to harvest but didnt return to home before time out. test 45 the ice maker moves to home but never fills. replaced the ice maker and reset power to the unit. reran test 44 and 45 and no change. found door harness has multiple wires cut. the door needs to be replaced; ordrng 1 W11566705 (door ss) and 1 wp4373559 (fitting)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Littlestown, PA 17340
Sal R.
Job Details: 12/01/2022
CX complaint was that the FC LED was out. I found that the LED failed. I replaced the FC LED and unit test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairfax, VA 22030
Demonte S.
Job Details: 12/01/2022
Inspected the unit. Found that the cx is saying that the Washer is giving an error codes while trying to use unit. Ran Service Diagnostics on the unit. Error Codes are F0E2 = Over Sudding Error. ( Advised that the cx watches there soap usage.) F9E1 = Long Drain Error. Checked the Drain Pump. Found that the Washers Drain Pump is clogged. Removed all Items from the Drain Pump. ( Advised the cx to use a mesh bag. There is all different types of items in the Drain catch.) Ran Service Diagnostics Test 12 on the unit. Unit passed. I then ran a normal cycle on the unit. Unit is working as Designed. ( Advised that the cx reads the Use & Care Guide.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM01
Near Bethesda, MD 20817
Roberto I.
Job Details: 12/01/2022
"Cx defrosted the unit. Replaceed parts and resumed power, compressor and fans started. Unit good to do. Collected $125"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mechanicsville, VA 23111
Jonathon C.
Job Details: 12/01/2022
"cx complaint, unit not Functioning. tested unit, founit UI unable to comunicate with control. ordering UI and control. also ordering Console for failing adhesive; ordrng 1 W11413963 (Console) and 1 W11414079 (UI) and 1 W11412300 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Richmond, VA 23228
Joseph D.
Job Details: 12/01/2022
replaced ui and confirmed proper connection at outlet/terminal block. unit working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chesapeake, VA 23323
Zachery R.
Job Details: 12/01/2022
"cx complaint controls not respondiong, verified issue, unit has 122vac supplied to acu, replaced acu, calibrated and tested, unit working as designed. secured acu in bin."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Chesterfield, VA 23832
John P.
Job Details: 12/01/2022
"CX complaint unit not heating food on plate evenly, CX stated that the outer perimeter of the plate will heat but not the center, performed out put test per tech sheet and water was 114 after heating 70 degree water for 1 min per tech sheet unit is in range."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Alexandria, VA 22308
Lloyd B.
Job Details: 12/01/2022
"Cx complained the units timer was wonky. Inspected the unit and found when trying to select a setting, it jumps counter clockwise. Unit needs new timer. Explained to cx if the new one does it then thats just the nature of the beast; ordrng 1 W11566735 (timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Catonsville, MD 21228
Robert L.
Job Details: 12/01/2022
"cx complaint noise and burner smell, found belt cover screw had fallen out and was rubbing cam pulley, removed old belf and cleaned cam and pulley installed new b elt, recalibrated and tested all ops ok, ordering new cover and screws; ordrng 1 W11409708 (belt shield) and 2 WP22001995 (screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Newport News, VA 23608
Justin W.
Job Details: 12/01/2022
cx complaint valve damaged. confirmed complaint replaced valve. unable to test due to no water hookup
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Stafford, VA 22554
Tanner B.
Job Details: 12/01/2022
"within 30days .. unit needs new front poanel, console, lower rack wheels and adjuster clip. possible motor issue , slighty louder than normal. will try to adjust unit on return .; ordrng 1 W11416792 (panel) and 1 W11622495 (console) and 1 W11580020 (clip) and 4 W11551383 (wheel)s and 1 W11416362 (sump) and 1 look (look)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Finksburg, MD 21048
Brian R.
Job Details: 12/01/2022
replaced parts ordered and tested unit with cx. no leaks seen. opened door a few times and only water on floor or dripping was running down and behing door. cx will try a few cycles and see how unit does. job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Conway, SC 29526
Jason T.
Job Details: 12/01/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near New Cumberland, PA 17070
Fred G.
Job Details: 12/01/2022
"cx complaint unit is shutting off before cycle is finished. entered into diag and found f6e1, f6e4, f6e3, f9e1. ran unit and found diverter is just rotating and wash motor sounds weak. replaced sump assy and control and tested unit. unit now checks good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Harrisburg, PA 17112
Fred G.
Job Details: 12/01/2022
"cx complaint unit is to warm in the FC. inspected unit and took internal temps. I found FC was 14 degrees, RC was 36 degrees. removed evap cover and found only the top 3 rows had a a frost pattern. called MM and was told to order compressor, evap, filter/dryer, 3 call count. please call cx once parts are in to schedule a return visit.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler)"
We serviced a
MAYTAG DRYER
Model MHW3505FW1
Near Deale, MD 20751
David J.
Job Details: 12/01/2022
CX complaint wanted us to clean her dryer vent out. Explain to customer we do not do vent cleaning. She was under the impression that we did CX cancel the appointment no work was performed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Stafford, VA 22554
Robert W.
Job Details: 12/01/2022
Replaced lower harness and lid lock unit tested and is working properly.
We serviced a
JENN-AIR FREEZER
Model JBRFR30IGX00
Near Herndon, VA 20170
Jason A.
Job Details: 12/01/2022
CX complaint FRIDGE door handle loose & door not closing. Separated door panel & dighten door handle. Used locktite on screws. Test door for proper operation > JJ
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Raccoon Ford, VA 22701
Robert W.
Job Details: 12/01/2022
"Arr at CX and opened box and found the new drum is damaged, Reordered Drum; ordrng 1 W10541657 (Drum)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Newark, DE 19702
Michael E.
Job Details: 12/01/2022
"CX complaint: dryer not shutting off. Tested and verified complaint. Timer stops moving 50% of the time. Replaced timer, testeed unit and it is now working properly. Called WP safety to document. Job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexandria, VA 22306
Lloyd B.
Job Details: 12/01/2022
"Cx complained the unit did not operate. Inspected the unit and found no error codes and it passed each step in diagnostics. Cx said on the normal setting, it does not agitate. Put it on normal and it agitated. Cx instruct has not been fufilled. Cx instruct"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near West Manchester Township, PA 17408
Drew B.
Job Details: 12/01/2022
"cx complaint that unit i not stoped spinning then went from spin to wash back again and again.. and the making noise, when arrived powered unit on ran test 52 after not seeing any codes stored to recalibrate then run test 51 no nissues and then checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near North East, MD 21901
Alexander W.
Job Details: 12/01/2022
Cx stated one led is out entirely and the other is dim inspected tested and verified cx complaint found both modules defective ordering another module to get both of the modules replaced at the same time. Ordering an additional module resched when parts received. ; ordrng 1 W11527432 (Module)
We serviced a
WHIRLPOOL ICE MAKER
Model wrb322dmbm00
Near Aberdeen, MD 21001
Neil H.
Job Details: 12/01/2022
cx complaint ice maker will work than go days and weeks before making more while here ice maker started new ice maker needed $339.27 collected paid in full; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model M0RXEMMWM01
Near Camp Hill, PA 17011
Fred G.
Job Details: 12/01/2022
i was able to access unit and replace the left lower drawer and trip tray as per previous visit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Frederick, MD 21701
Justin S.
Job Details: 12/01/2022
cx says the unit started making odd noises before it stopped cooling altogether. they unplugged it since then. plugged the unit in and the compressor is making noise on startup until the click. Technical Service Pointer #: W11634348 deals with this issue. compressor pulling 9aac when starting.; ordrng 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 WPW10143759 (dryer) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (coupler) and 1 W11598434 (evap) and 1 W11506620 (coupler) and 1 W11504450 (coupler)
We serviced a
KITCHENAID RANGE
Model KGSS907SSS02
Near Hyattsville, MD 20782
Samuel R.
Job Details: 12/01/2022
cx complaint unit is not working properly.inspected unit and found both broil and bake to work properly.all burners are working properly.found gfi switch to be bad and cause unit to trip.unit is good.tried calling safety but they were closed