We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Culpeper, VA 22701
Robert W.
Job Details:
12/01/2022
"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rockville, MD 20853
Julian H.
Job Details:
12/01/2022
CX complaint about unit not sounding confirmed issue went to test mode no errors reset power for 1 min same result issue with speaker on ui replaced ui from preid unit is back to normal working fine
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Virginia Beach, VA 23462
Carl A.
Job Details:
12/01/2022
"cx complaint of unit not washing dishes,checked unit to find no error codes at this time found the water valve to be faiiling,replaced water vavle from v/s,asl found that the cx had low water pressure and advise cx they will need a plumber as well tested unti works as designed.; ordrng 1 W11175771 (Inlet Valve CA /VS), used 1 W11175771 (Inlet Valve CA /VS) from stock"
We serviced a
KITCHENAID FREEZER
Model KRFF300ESS01
Near North Bethesda, MD 20852
Roberto I.
Job Details:
12/01/2022
"Replaced parts, and also used a clamp (w488878) from v/s. Cycled icemaker, it filled ok and didn't leak.; ordrng 1 w488878 (clamp (RI van stock)), used 1 w488878 (clamp) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pasadena, MD 21122
Alexander D.
Job Details:
12/01/2022
"cx complaint wheel broke off upper dishrack. inspected unit and verified complaint. called office to make sure repair would be covered because no date of purchase in entitlement search and was advised we can add a couple weeks to actual goods issue date. replaced adjusters. tested unit, unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Seven Valleys, PA 17360
Sal R.
Job Details:
12/01/2022
"I was able to access and replace all parts. I then ran a test cycle and found the unit to be opperating as designed. UNit completed auto test and I found no further error codes in diag, UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Laurel, MD 20708
Israel R.
Job Details:
12/01/2022
"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud scheduled with office for repair.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506635 (coupler) and 1 W11506619 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ashburn, VA 20147
Ricky E.
Job Details:
12/01/2022
"installed parts, unit cks ok..."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oakton, VA 22124
Demonte S.
Job Details:
12/01/2022
Installed the Motor Evaporator Harness & Grill. Tested unit. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Catlett, VA 20119
Robert W.
Job Details:
12/01/2022
Replaced Control calibrated and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Fairfax Station, VA 22039
Carl R.
Job Details:
12/01/2022
"Cx complaint is, Vibration, Walking or Off Balance - Front Load Washer. Put items in the wash, towels, hoody, put unit on bulky wash for 10 minutes. Drained water and put unit in drain and spin. Unit spun slow for the first 12 min. The last two minutes, the unit went into a fast spin. Informed cx to wash heavy close on bulky and not to much heavy close in unit. And to wash some heavy items at the laundry matt. Adjusted feet. Unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Gloucester, VA 23061
Lucas R.
Job Details:
12/01/2022
"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Quinton, VA 23141
Jonathon C.
Job Details:
12/01/2022
"cx complaint, no ice. replaced optix. tested in test 15. unit working as designed, job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Virginia Beach, VA 23456
Austin D.
Job Details:
12/01/2022
cx complaint the unit is not turning on. checked the unit and found that the fuse was blown. replaced the fuse and tested the unit multiple times. unit is good to go.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Bumpass, VA 23024
Eric F.
Job Details:
12/01/2022
"Confirmed cx complaint unit freezing up in ice maker. Found ice maker fill tray with ice blockage, fill tube not frozen over or obstructed. Noted that unit has low water pressure through door, water flowing in at low rate. Removed filter, flow rate increased noteably. Low water pressure to ice maker can cause freezing issues, water trickles in and freezes in the line/resservoir. Cx states he has known issues with water/pressure sediment in the home and is getting them addressed, advised him to minitor water flow from door and change/remove filter as necessary to prevent problem from reoccuring."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Silver Spring, MD 20905
Israel R.
Job Details:
12/01/2022
Installed new basket and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Owings, MD 20736
Shawn D.
Job Details:
12/01/2022
replaced ui and tested all buttons work and unit heats good. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Silver Spring, MD 20906
Andrew H.
Job Details:
12/01/2022
"Cx complaint unit is not dispensing water. Tested dipenser, no water came out, ice maker is making ice. Pulled out unit, inspected water line, found no kinks or blockages, opened RC and removed cover, inspected valve, disconnected water dispenser line, no water leaked from dispenser, actived valve, valve delivering water. Removed dispenser line, found ice causing blockage. Melted ice to clear blockage. Re-assembled unit. Noticed void in door liner, as a precaution installed, shim on door. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Crofton, MD 21114
Dustin F.
Job Details:
12/01/2022
"Cx complaint: Freezer Light Not WorkingInspected unit, confirmed voltage to lightbulb, also confirmed Door switch functionallity and voltage going to door switch. Found Light Bulb Defective. Ordering Replacment BULB W11518235; ordrng 1 W11518235 (Light Bulb) and 1 LOOK (LOOK) and 1 LOOK (LOOK) and 1 LOOK (LOOK)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strasburg, VA 22657
Ezra M.
Job Details:
12/01/2022
"no heat. found tco failed,not sending voltage toheater. replaced tco, tested, heating normally"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Mechanicsville, VA 23116
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found f8e4 water in tray cleaned out tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Ephrata, PA 17522
Justin L.
Job Details:
12/01/2022
Cx complaint unit not doing anything but flashing lights. Was able to access and found that the unit was full of water. Tipped back and found broken lower harness. Ohmed out drain pump and found it out of range. Ordering pump and harness and setting return for 12/8/22; ordrng 1 W11399437 (drain pump) and 1 W11643701 (Lower Harness)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strasburg, VA 22657
Ezra M.
Job Details:
12/01/2022
"no heat. found tco failed,not sending voltage toheater. replaced tco, tested, heating normally"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rockville, MD 20852
Julian H.
Job Details:
12/01/2022
CX complaint about unit taking almost half an hour to end cycle when is only 1 min left on display put unit on test mode no errors found but when unit was doing final spin drain pump vibrates & hums really loudly pump is causing cycle not to drain properly & extend lenght of cycle need part; ordrng 1 W11458345 (drain pump) and 1 LOOK (LOOK)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Mount Airy, MD 21771
Brian R.
Job Details:
12/01/2022
"replaced timer and let unit run while working on other unit and unit timed down., unit checks now. job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Dumfries, VA 22026
Tanner B.
Job Details:
12/01/2022
Installed new compressor and installed access ports. flushed system w/ nitrogen and vac unit down .. refilled w/ 1.98oz of r600a .. allow 2hrs too cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Middletown, DE 19709
Michael E.
Job Details:
12/01/2022
Replaced ice container as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrival unable to access unit unit, blocked in back corner of bunker. sealed system tech needed for return visit; ordrng 1 look (look)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brandy Station, VA 22714
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)
We serviced a
WHIRLPOOL WASHER
Model ????
Near Virginia Beach, VA 23451
Austin D.
Job Details:
12/01/2022
unit was a GE appliance. advised her the unit is a brand we dont service.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Rochelle, VA 22738
Eric F.
Job Details:
12/01/2022
"5407185657 Wife Cell4349807458 Husband Work#Ordering components to address crush damage to unit. Motor receiving power but non functional, blower wheel seized on motor shaft. Ordering motor, blower wheel and control incase it has been damaged by electrical feedback. UI mounting tabs broken by crush damage, potential damage to harness from crush damage. Job will be a near complete dryer rebuild, requesting 2 count cabinet replacement time, requesting job be put on me at end of the day. ; ordrng 1 W11364931 (motor) and 4 49621 (foot)s and 2 W11315726 (panel)s and 2 W10653662 (foam pad)s and 1 W11215531 (base) and 1 W11491749 (front panel) and 1 W10908007 (medallion) and 1 WPW10460919 (top) and 1 W11384512 (console) and 1 W11310055 (harns-wire) and 1 W11310027 (bracket) and 1 W10208198 (bracket) and 1 W11299300 (bulkhead) and 1 W10673493 (bulkhead) and 1 WPW10211911 (housing) and 1 WP697772 (blower wheel) and 1 W11512515 (control) and 1 look and 1 WPW10211911"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Boiling Springs, PA 17007
Andrew S.
Job Details:
12/01/2022
Per previous diag I was able to access and replace the drip tray and FC LED. I then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Falls Church, VA 22042
Christian C.
Job Details:
12/01/2022
Cx complaint unit is not heating and there is a burning smell. Inspected unit and found waveguide cover melted and thermal event in wave guide. Called safety. Called techline. Unit non-repairable.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details:
12/01/2022
"sr# 7735178788Confirmed cx complaint unit not starting cycle. Found 'start/pause' button on UI not functioning properly, will not register when you hould your finger down to 'start' cycle, just beeps over and over. Replaced with pre-id'd part, issue persists. Unit functions when tested in diagnostic mode but something in the control is prohibiting the UI from registering that your finger is being 'held' down instead of tapping it. Techline advised ordering control and confirming lid lock function on return with new control. Ordering control.; ordrng 1 W11429620 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Derwood, MD 20855
Julian H.
Job Details:
12/01/2022
CX complaint about light not turning on on RC found that switch just separated & broke (not caused by CX) replaced switch with preid & light working again
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waynesboro, VA 22980
Danny R.
Job Details:
12/01/2022
adjusted fitting not leaking now if called backk send fitting and water line to icmaker in door
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Gaithersburg, MD 20886
Ricardo S.
Job Details:
12/01/2022
Replaced cntrl board.. unit tested . normal cycle working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
12/01/2022
"cx complaint unit leaking from left side, checked unit, ran heavy cycle, unit started leaking about midway through. checked wax vent fan and dispenser, both are good, come to find leak coming from gaskets, ordering both gaskets to complete repair.; ordrng 1 W11483553 (gasket) and 1 W11414078 (seal)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near New Castle, DE 19720
Andrew W.
Job Details:
12/01/2022
"Per prior tech's diag, replaced lid lock. found loose change inside the washplate. removed loose change. checked unit for error codes and found F9E1 long drain fault, and F0E5 off balance load detected errors. ran test cycle and unit completed cycle as designed. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Glen Allen, VA 23060
Thomas B.
Job Details:
12/01/2022
Found ice maker stuck mid cycle inspected removed and replaced the ice maker tested unit now functions normally
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Hampton, VA 23666
Lucas R.
Job Details:
12/01/2022
pressurized system 140 psi w/ nitrogen found small leak at condensor joint repaired joint verified no leaks w/ nitrogen vaccumed system charged w/ r600 verified frost low pressure @ -3 unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gerrardstown, WV 25420
Ken M.
Job Details:
12/01/2022
"Customer complaint is that there is a dent in the right side door and there is condensation forming in the unit. Found that the right side door inner liner is warped, preventing the door from sealing to cabinet properly. Door needs to be replaced. Door replaced. Unit is working properly. Old part left with customer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Colonial Heights, VA 23834
Chris B.
Job Details:
12/01/2022
cx comp unit will squeel really loud insp unit could not duplicated noie did find rubber on belt gaurd did replaced belt and splutch tested unit working as desighned if cx call back unit will need gear case
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrivalfound terminal shorted at L1 to power cord, replaced terminal, installed new cord, tested, unit working as designed. physical damage exists.; ordrng 1 W10245259 (block-term LR/VS) and 2 WP3400029 (nut LR/VS)s, used 1 W10245259 (terminal LR/VS), and 2 WP3400029 (nut LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Laurel, MD 20708
Israel R.
Job Details:
12/01/2022
"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (coupler) and 1 W11506619 (Coupler) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL RANGE
Model WML35011KS
Near Germantown, MD 20874
Ricardo S.
Job Details:
12/01/2022
"the client complains that the unit stopped working, no power at all, inspected unit, power outlet 120 vac,.. main board not getting any voltage. i can not removed the upper vent by my self so i will need a helper.. 2 techs job LOOK LOOK also i don't want to make any damage in the glass top; ordrng 1 WPW10531156 (filter) and 2 techsjob (LOOK LOOK)s"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Glen Allen, VA 23060
Joseph D.
Job Details:
12/01/2022
"cx complaint unit making noise, confirmed complaint, found loose belt squeeling and interfering with water level, replaced and unit working properly; ordrng 1 W11239857 (belt DJ), used 1 W11239857 (dj truck stock LOOK belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Upper Marlboro, MD 20774
Shane B.
Job Details:
12/01/2022
"cx complaint is the ice making not shutting off when bin is full causing ice to spill, ice jamming in the chute causing water to drip from dispensor and the water filter not coming out. when i arrived ice bin was full to a normal level. nothing in the chute. i found the plastic tab on filter housing that pulls the filter back had come out of place. once back together the filter goes in and out easily. installed new filter that cx had on hand. tested IM with full bin in place. arm hit the ice so tray returned to home position without dumping anymore ice. thats working properly. i showed this to cx. cubes in the bin look good. unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Herndon, VA 20171
Richard B.
Job Details:
12/01/2022
"CX got notified about a issue. Found unit needs heater replaced due to brass grommetts , Tried several times to remove , A loose board in the back is holding machine from coming out, Advised CX to call installers that installed to have removed then call us back. Part is on site , Further work needed, CX will call via, RB; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Myrtle Beach, SC 29572
Jason T.
Job Details:
12/01/2022
"With a helper tech PF, installed parts to complete the repair, leveled the unit and verified proper door operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Gloucester, VA 23061
Lucas R.
Job Details:
12/01/2022
"replaced belt, cam, and cap, calibrated, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Raccoon Ford, VA 22701
Robert W.
Job Details:
12/01/2022
"CX Complaint is the unit is making noise during agitation cycle. Inspected unti and found unit is making noise on back spin during agitation, Called techline SR#7735177359 techline said to check rotor and slide make sure everything is seatted properly. The rotor screw will not come off gearcase broke two bits trying to remove screw. unit will need gearcase, rotor, stator, clutch and screws; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 6 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 Look (Look)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Virginia Beach, VA 23452
Austin D.
Job Details:
12/01/2022
cx complaint the unit is not draining. checked the unit and ofund a c logged drain filter. removed all debri and tested operation. unit is running as designed. no error showed after clearing drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Newville, PA 17241
Andrew S.
Job Details:
12/01/2022
Cx complaint is that the unit would not fill with water. Upon arrival I found that the cx said that the float top had come off and they put it back into place and it didnt work. Cx then put it on a second time after noticing that it wasn't even and the unit has worked since then. I verified that the unit is now functioning. I found an F6E4 and F10E3. I then ran the diag test and found that it filled and functioned as intended and the error codes did not come back after the cycle. Unit is functioning as intended. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Gaithersburg, MD 20882
Ricardo S.
Job Details:
12/01/2022
"Replaced LEd kit, all lights working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Potomac, MD 20854
Andrew H.
Job Details:
12/01/2022
"Cx complaint unit is not cooling. Found locked up compressor. Replaced compressor, coupler, drier. Pulled unit to 30 inch vacuum. Filled unit with 56g of R600a. Unit is now working properly."
We serviced a
AMANA WASHER
Model WTW5100HC2
Near New Castle, DE 19720
Andrew W.
Job Details:
12/01/2022
"Cx complaint is unit has motor related error code. inspected and verified complaint. checked unit for error codes and found F6E1 UI not communicating with the ACU, F7E1 tachometer missing, F3E3 inlet water temp fault errors. tested unit and unit advanced to agitate and spin portion of test and did not spin, just hummed and threw another F7E1 error code. replaced motor from pre id and capacitor from VS. tested unit and unit is now working as designed. job complete; ordrng 1 W11395618 (capacitor AT VS), used 1 W11395618 (capacitor AT VS) from stock"
We serviced a
WHIRLPOOL OVEN
Model KFED500EWH05
Near Reading, PA 19609
Justin L.
Job Details:
12/01/2022
Cx complaint they heard a loud bang and found screws on the floor along with side panel bowed out. Was able to access unit and found that the chasis where the screws go the holes were stipped and the screws slide in and out. Reached out to techline and spoke to Sterling. Unit is unrepairable and should not be used as heat can escape and cause damage to cabinets. Customer service will reach out to cx for next steps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, VA 22102
Emmanuel R.
Job Details:
12/01/2022
"Cs we ordered the left door and its supposed to be the right door, the left door is always damaged but he is mainly concerned about the right door. He will be calling whirlpool to sort this out. Im putting an order in just incase. also i installed the crisper door, crisper drwaer is working properly.; ordrng 1 W10912075 (dor-fip) and 1 W10884773 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Conway, SC 29527
Jason T.
Job Details:
12/01/2022
"Installed all parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Greenwood, DE 19950
Frederick R.
Job Details:
12/01/2022
Return visit. Replaced DW middle spray arm and manifild per prior diagnosis. Unit is now repaired and is working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Winchester, VA 22602
Ezra M.
Job Details:
12/01/2022
"drain pump not running. has voltage. replaced drain pump, ran diag cycle. completed normally with no errors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bunker Hill, WV 25413
Ken M.
Job Details:
12/01/2022
Door replaced. Top of the door sticks out further than the bottom. Heat applied to the gasket with the door held closed to help pull the door in. Unit is working properly. Old part left with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Carlisle, PA 17013
Andrew S.
Job Details:
12/01/2022
Per previous diag I was able to access and repalce the control box. I then repowered the unit and found that it is now functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Herndon, VA 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washe rnot working right. Prior diagnosis found unit needs control , Installed control and calibrated unit twice , Unit working as designed , Job completed, RB; ordrng 1 looklook (look look)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL5
Near Elkton, MD 21921
Alexander W.
Job Details:
12/01/2022
Cx stated unit not washing inspected tested and verified cx complaint found f4E3 error code inspected harness harness is in tact and motor is getting 120VAC washer motor reading OL ordering sump assembly cannot reached due to SO part. ; ordrng 1 W11085683 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Laurel, MD 20723
Israel R.
Job Details:
12/01/2022
Installed starting device and capacitor. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ
Near Brambleton, VA 20148
Daniel J.
Job Details:
12/01/2022
fidge leaking since installed two months ago builder cut off ice maker leaking still occured removed back panel leak stain near drain pan inspected drain hose not connected to drain installed on drain
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Conway, SC 29527
Jason T.
Job Details:
12/01/2022
"Installed all parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Conway, SC 29527
Jason T.
Job Details:
12/01/2022
"Installed all parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Waynesboro, PA 17268
Bernard M.
Job Details:
12/01/2022
"Cx complaint unit doesn't spin. Ran unit and found motor running but the drum doesn't spin. Accessed the drum and found the belt had broken. Replaced belt using pre-id parts, ran unit and it now spins and heats as designed. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Enola, PA 17025
Fred G.
Job Details:
12/01/2022
cx complaint unit senses and then just finshes cycle. inspected unit and entered into diag and found 0 error codes saved. ran auto test and found when unit went to agitate the motor only hummed. lifted unit and tested capacitor and found it showed it was OL. unit needs capacitor to fix unit. once part is in please call and set up a return visit.; ordrng 1 W11395618 (capacitor)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Laurel, MD 20724
Israel R.
Job Details:
12/01/2022
Custoemr complaint unit os no0t starting and not running. Customer stated is not filling. I tested the unit and found the water was not coiming in ii found loose connection at the control. I reseated the unit is getrting water. I gave her few pointer and told her not to overload showed her how to use the machine and the unit is working is filling is agitating. Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Accokeek, MD 20607
Robert A.
Job Details:
12/01/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Berryville, VA 22611
Ezra M.
Job Details:
12/01/2022
"no water, no ice. found ice maker off, water resevoir frozen. thawed line with hot towel. found air return to freezer partially obstructed by factory insulation. removed obstruction, verified good air flow and water dispensing."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Abbottstown, PA 17301
Sal R.
Job Details:
12/01/2022
"CX complaint in that unit is freezing food in the RC. I found that the evap coil has low to no frost pattern and that the Compressor is pulling less then 0.05 AMP's . Unit will need a sealed system reapir. I am ordering 1 compressor , 1 evap , 1 drier filter , and accoupling couplings for R600A unit. raturn has been set for 12/8 and will need to be 3 call counted due to sealed system and LOKRING required.; ordrng 1 W11580057 (compressor 16 @ tribs) and 1 W11504415 (coupling) and 1 W11504431 (coupling 56 @ tribs) and 1 W11506619 (coupling 31 @ tribs) and 1 W11546692 (evap coil 4 @ tribs) and 1 W11504449 (coupling 31@ tribs) and 1 W11506619 (coulping 31 @ tribs) and 1 W11109499 (filter drier 100 @ tribs) and 1 W11504433 (coulping 15@ tribs) and 1 W11504447 (coupling 36@ tribs) and 1 LOKRING (LOKRING) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Newark, DE 19713
Andrew W.
Job Details:
12/01/2022
"Cx complaint is unit has ice build up in freezer. inspected and verified complaint. found drain tube clogged. cleared drain tube, removed ice, and tightened fc door handle. unit is working as designed. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gaithersburg, MD 20879
Julian H.
Job Details:
12/01/2022
replaced sump couldnt tested unit was uninstalled
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Stafford, VA 22554
Robert W.
Job Details:
12/01/2022
Replaced lower harness and lid lock unit tested and is working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBW03
Near ,
Chris B.
Job Details:
12/01/2022
leon sr#7735172056 stated unit is fully fuctional at the moment and jazz boards can be sparatic to replace jazz board ; ordrng 1 W11524469 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tilghman Island, MD 21671
Frederick R.
Job Details:
12/01/2022
"CX complaint is no cool. Verified prioir diagnosis of seized up compressor. Replaced compressor, installed new drier and coupler. Pressure tested unit with 140psi of nitrogen and corrected on leak. After that there were no leaks at brazed joints. Vac'd unit down to 30in for 15mins. Filled with 68g of R600a. Tested unit and the compressor came on and stayed on. Informed CX 24-36hrs for unit to get to temps. Fridge now working as designed. Job is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Newville, PA 17241
Andrew S.
Job Details:
12/01/2022
Cx complaint is that the unit is not washing dishes. Upon arrivla I found that the unit had no error codes. I then ran the diag test and the unit was not filling with water. I found that the sump ran and drain pump as well. I tested the fill valve and found that there was 0v coming to the valve. I am ordering the valve and control. I was able to set the return visit for Wednesday 12/7 AM preference.; ordrng 1 W11087226 (Control) and 1 W11175771 (Valve)
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Bel Air, MD 21015
Neil H.
Job Details:
12/01/2022
REPLACED COOKTOP UNIT CHECKED GOOD.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Catlett, VA 20119
Robert W.
Job Details:
12/01/2022
Replaced Control calibrated and tested unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Severna Park, MD 21146
Alexander D.
Job Details:
12/01/2022
"replaced sump asm. tested unit, no leaks. unit is now working properly"
We serviced a
MAYTAG FREEZER
Model MBF1958FEZ02
Near Eldersburg, MD 21784
Brian R.
Job Details:
12/01/2022
checked unit after last repair and no frost or ice on rails and drawer went in and out smooth as can be after adjusting and lubing rails. replaced gasket and heated to form unit. advised cx to leave door shut the next 20-30 min so gasket will form and set. unit checks. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ellicott City, MD 21043
Robert L.
Job Details:
12/01/2022
"cx complaint unit errored f8e4, and water on floor, found f9e2 and f8e4 stored, cleared, ran unit found slight drip from left corner of door, after a while determined top corner of gasket allowing water thru, replaced gasket, cx requested kick plate off just in case, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
12/01/2022
"replaced heater, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Frederick, MD 21702
Justin S.
Job Details:
12/01/2022
cx says the last few weeks the refrigewrator has been at 42f but today its reading 32f. also the unit usually drops only a batch of ice a day. the unit is set to 37f in the refrigerator and 0f in the freezer. actual temps when i arrived are 36f and -2f. no frost build up on either evaporator cover but i can see the evaporator frosted normally. the door gaskets are sealing good. evaporator fans are blowing good in test 3. test 7 still set to 2. test 36 i can feel air movement. test 56 getting an e5(thermistor) test 38 and i dont hear the element melting any ice. the unit needs the ice maker and the freezer evaporator fan; ordrng 1 W11579560 (ice maker) and 1 W11452196 (fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
12/01/2022
"CX Concern the unit not dispensing water. Found the unit making ice, pulled unit and tested valve to water dispenser . valve allowing water to flow , noticed on left side behind unit exessive amount of waterline bundled up on left side, pulled lower drawers of rc and found 4in of line coming in only and kinked .. adjusted line and installed 5/16in fiiting , resecured line. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Reston, VA 20191
Richard B.
Job Details:
12/01/2022
"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fairfax, VA 22030
Demonte S.
Job Details:
12/01/2022
Inspected the unit. Found that the cx is saying that the Washer is giving an error codes while trying to use unit. Ran Service Diagnostics on the unit. Error Codes are F0E2 = Over Sudding Error. ( Advised that the cx watches there soap usage.) F9E1 = Long Drain Error. Checked the Drain Pump. Found that the Washers Drain Pump is clogged. Removed all Items from the Drain Pump. ( Advised the cx to use a mesh bag. There is all different types of items in the Drain catch.) Ran Service Diagnostics Test 12 on the unit. Unit passed. I then ran a normal cycle on the unit. Unit is working as Designed. ( Advised that the cx reads the Use & Care Guide.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Dumfries, VA 22026
Tanner B.
Job Details:
12/01/2022
Installed new compressor and installed access ports. flushed system w/ nitrogen and vac unit down .. refilled w/ 1.98oz of r600a .. allow 2hrs too cool.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Alexandria, VA 22314
Lloyd B.
Job Details:
12/01/2022
"Cx complained the unit did not make ice. Inspected the unit and found an error code of E3 for ice maker heater and thermistor. Step 36, the fan came on, step 57, the motor passed, step 19, the fill tube heater came on and step 45 it filled. Step 58, the heater received 122v. Installed new ice maker and the unit cycled and called for water after power reset. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Annapolis, MD 21401
Dustin F.
Job Details:
12/01/2022
"CX complaint: Water Leaking on FloorInspected unit, found spilled oxy clean and detergent from cabinet above, with watermarks on floor under unit. Ran COmponent tests, tested cold,hot, liquid bleach, and fabricsoftener valves. When testing fabric softener valve especially, i found and took pictures of water splashing down from the top of tub ring to the floor below. Found SP#W11651001 and followed the instructions, confirmed all hose connections were solid along with the valve, i also filled the unit half full and drained to confirm the standing drain pipe didnt overflow. Ordering Tub Ring for return visit per SP W11651001. Charged CX for the part per TS. CX is paid in full; ordrng 1 W11590590 (Tub Ring)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Richmond, VA 23228
Joseph D.
Job Details:
12/01/2022
"unit withy f9e0 error yet wired properly, found shorted control, replaced control and unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Midlothian, VA 23114
Jerod R.
Job Details:
12/01/2022
"tested unit unit is not cycling properly , themistors are with in reason able range, control not allowing adjustment to 2 highest or highest setting , ordered new control; ordrng 1 W11594670 (control)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Clinton, MD 20735
Robert A.
Job Details:
12/01/2022
Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. The start button is not responding at all. I entered test mode and it just continually flashes 'f6e2'. I cycled power and it did the same thing. I enter test mode and checked the interface test and most buttons did not respond. The unit needs a new control and UI panel. I quoted the cx for the repair and collected the service call by CC.; ordrng 1 W11324037 (control panel 163.35) and 1 W11322905 (control board 222.14)