We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near North East, Maryland 21901
Alexander W.
Job Details:
12/01/2022
Cx stated one led is out entirely and the other is dim inspected tested and verified cx complaint found both modules defective ordering another module to get both of the modules replaced at the same time. Ordering an additional module resched when parts received. ; ordrng 1 W11527432 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, Maryland 21901
Alexander W.
Job Details:
12/01/2022
Cx stated long fill or no fill. Inspected tested and verified cx complaint found capacitor defective leaking oil ordering capacitor and sched for Tuesday the 13th; ordrng 1 W11395618 (Capacitor)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Castle, Delaware 19720
Andrew W.
Job Details:
12/01/2022
"Per prior tech and sticky note, arrived to unit and called WPTL. checked for error codes before testing and found F7E7 motor not reaching target RPM. Called WPTL and spoke to Bruce SR#7735178022. Per WPTL cleared error code and tested unit manually and automatically. error code did not reoccur and unit completed tests without issue. Per WPTL checked wire harness at actuator and drain pump and did find the cover for the drain pump at the connector broken off but wires were still intact on connection. per WPTL lower harness should be replaced. Gearcase, motor, belt, and actuator were not recommended at this time but will use on return visit in case there is still an issue after replacing lower harness. cannot reschedule due to 0 stock in UM.; ordrng 1 W11545744 (lower harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Herndon, Virginia 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Midlothian, Virginia 23114
Jerod R.
Job Details:
12/01/2022
"tested unit unit is not cycling properly , themistors are with in reason able range, control not allowing adjustment to 2 highest or highest setting , ordered new control; ordrng 1 W11594670 (control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Herndon, Virginia 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washe rnot working right. Prior diagnosis found unit needs control , Installed control and calibrated unit twice , Unit working as designed , Job completed, RB; ordrng 1 looklook (look look)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
12/01/2022
"upon arrivalfound terminal shorted at L1 to power cord, replaced terminal, installed new cord, tested, unit working as designed. physical damage exists.; ordrng 1 W10245259 (block-term LR/VS) and 2 WP3400029 (nut LR/VS)s, used 1 W10245259 (terminal LR/VS), and 2 WP3400029 (nut LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
12/01/2022
"upon arrival unable to access unit unit, blocked in back corner of bunker. sealed system tech needed for return visit; ordrng 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
12/01/2022
"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
12/01/2022
"cx complaint of unit not washing dishes,checked unit to find no error codes at this time found the water valve to be faiiling,replaced water vavle from v/s,asl found that the cx had low water pressure and advise cx they will need a plumber as well tested unti works as designed.; ordrng 1 W11175771 (Inlet Valve CA /VS), used 1 W11175771 (Inlet Valve CA /VS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mineral, Virginia 23117
Eric F.
Job Details:
12/01/2022
Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11210463 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Clarksburg, Maryland 20871
Ricardo S.
Job Details:
12/01/2022
New home.. the stove missing the middle burner.. order part; ordrng 1 w11475513 (burner middle)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
12/01/2022
"cx complaint unit making loud noises and clothes super wet at endf of cycle, checked unit, no faults present. checked gearcase, come to find oil leaking from bearing onto clutch and motor, ordering all parts to complete repair. advised cx to try lighter loads until repair is complete. and she will be contacted for return visit. cx within 8 week grace period.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11396716 (suspension)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Richmond, Virginia 23228
Jonathon C.
Job Details:
12/01/2022
"cx complaint, lid lock issue. tested unit, verified complaint. found lid lock working normally but when the motor rotates counter clockwise, the lid lock sounds like a machine gun and the unit throws a lid lock code. ohm'd lid lock with MR help. readings were correct but according to tech sheet, on the wrong pins. possible its a lid lock issue but we're pretty confident its a short on the control.; ordrng 1 W11611306 (control) and 1 W11307244 (latch)"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Falls Church, Virginia 22041
Lloyd B.
Job Details:
12/01/2022
"Cx complained the unit did not heat. Inspected the unit and found a broken element. Installed new element and tested and it now heats and cycles. Job complete; ordrng 1 WP279843 (element), used 1 WP279843 (element) from stock"
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Ashland, Virginia 23005
Thomas B.
Job Details:
12/01/2022
Cx complaint unit is not working properly inspected unit found led light for switch hot surface is on ordering infinite switches ; ordrng 2 W10917724 (switch-inf)s and 1 W10843843 (switch-inf left rear) and 1 W10911303 (switch-inf) and 2 W11129442 (switch-inf)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Great Falls, Virginia 22066
Jason A.
Job Details:
12/01/2022
CX comaplint FRIDGE water leaks from RC cover & warm temps. FC temps good. Found RC evap completely iced up. Cleared all ice & test thermisters - measured resistance at main control. Evap insulator is cracked & UI non-responsive. Left door closer spring stretched & causes noise - doesnt close door fully. JJ to return. Parts in stock > JJ; ordrng 1 WPW10739408 (cntrl-elec (item5) 4 upr mrlbro) and 1 W10565852 (harns-wire item4) and 1 W10555478 (insulation item5) and 1 W10667607 (thermistor RC item14) and 1 W11411871 (UI item32) and 1 W10121046 (cam spring LEFT 36)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
12/01/2022
Cx complaint F7E1 error. Was able to access unit and entered diagnostic to find f3e3 thermistor fault and f7e1 tachometer failure. Ran tachometer verification and didnt register and faulted out. Replaced with pre-id calibrated and tested. Ohmed out thermistor and found it reading 2.72K Ohms. Will need inlet valve to complete repair. ordering valve and cx will reach out to set return; ordrng 1 W11165546 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Charles Town, West Virginia 25414
Ezra M.
Job Details:
12/01/2022
"unit not leveling. installed shim under back left roller, leveled unit. unit on tile,; ordrng 2 4387828A (shim EM VS)s, used 1 4387828a (shim) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PHZS0
Near Dunn Loring, Virginia 22027
Christian C.
Job Details:
12/01/2022
"Cx complaint unit does not turn on and whenever it would work it makes too much ice. Inspected unit found reservoir cracked leaking water and would not fill reservoir at all. Ran through manual mode and thermistors pass, water fills but leaks, unable to test drain pump and recirculation pump since reservoir cannot get full. Evap plate good frost pattern. Tested bin thermistor reading 2.08kohms at room temp. Ordering reservoir, reservoir drain pump, and bin thermistor. Reservoir none in stock at upper marlboro and whirlpool.; ordrng 1 W11614100 (reservoir) and 1 W11542868 (reservoir drain pump) and 1 WPW10511923 (bin thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
12/01/2022
"Cx complaint unit leaks. Removed kickplate and ran unit on normal cycle. After removing plate found water residue on both left and right hinges and on insulation. Ran cycle for 10 min and unit didn't leak. Inspected door and found the lower door seal to be warped and loose on the right side. Also found heavy residue underneath. Ordering lower seal, once approved contact cx to reschedule; ordrng 1 W10909089 (lower door seal) and 6 WP8281217 (screws)s"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Virginia Beach, Virginia 23464
Carl A.
Job Details:
12/01/2022
"cx c omplaint of unit banging agaist the cabinet,checked unit to find no error codes at this time pulled splutch down to look and found that oil has leaked onto the splutch and is a slow leak ordering parts needed for repairs; ordrng 1 LOOK/LOOK and 1 W10919191 (washplate) and 1 W10528947 (Drive Hub) and 1 W11454372 (Gearcase) and 1 W11239857 (Drive Belt) and 1 W10721967 (Drive Clutch Kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Midlothian, Virginia 23114
John P.
Job Details:
12/01/2022
CX complaint units will stop and flash f2 e2 checked all connectors on UI nothing appeared to be out of place reseated all connectors during performing HMI test when turning selector knob unit would reset and freeze possible issue in selector nob of assembly ordering UI and control; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Raccoon Ford, Virginia 22701
Robert W.
Job Details:
12/01/2022
"Arr at CX and opened box and found the new drum is damaged, Reordered Drum; ordrng 1 W10541657 (Drum)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mechanicsville, Virginia 23111
Jonathon C.
Job Details:
12/01/2022
"cx complaint, unit not Functioning. tested unit, founit UI unable to comunicate with control. ordering UI and control. also ordering Console for failing adhesive; ordrng 1 W11413963 (Console) and 1 W11414079 (UI) and 1 W11412300 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Oxford, Pennsylvania 17350
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not complete a wash cycle. I found that the unti had a F8E1 error code. I cleared the error and ran a auto test. During the auto test I found no movment at the inlet valve. I accessed the control and found that the valve harness was not connected to the control board. I reconnected valve and ran a manule test 3 and aiuto test. I found the unit to be opperating as designed.; ordrng 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Smyrna, Delaware 19977
Michael E.
Job Details:
12/01/2022
CX complaint: stops in cycle. Tested and verified complaint. F3E1 error code. Ordering operating thermostat. Cannot reschedule due to lack of signal while i was with CX; ordrng 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Clayton, Delaware 19938
Michael E.
Job Details:
12/01/2022
CX complaint: door gasket hanging. Inspected and verified complaint. Ordering door gasket. Scheduled return visit for 12/8 PM; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Annapolis, Maryland 21401
Dustin F.
Job Details:
12/01/2022
"CX complaint: Water Leaking on FloorInspected unit, found spilled oxy clean and detergent from cabinet above, with watermarks on floor under unit. Ran COmponent tests, tested cold,hot, liquid bleach, and fabricsoftener valves. When testing fabric softener valve especially, i found and took pictures of water splashing down from the top of tub ring to the floor below. Found SP#W11651001 and followed the instructions, confirmed all hose connections were solid along with the valve, i also filled the unit half full and drained to confirm the standing drain pipe didnt overflow. Ordering Tub Ring for return visit per SP W11651001. Charged CX for the part per TS. CX is paid in full; ordrng 1 W11590590 (Tub Ring)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Abbottstown, Pennsylvania 17301
Sal R.
Job Details:
12/01/2022
"CX complaint in that unit is freezing food in the RC. I found that the evap coil has low to no frost pattern and that the Compressor is pulling less then 0.05 AMP's . Unit will need a sealed system reapir. I am ordering 1 compressor , 1 evap , 1 drier filter , and accoupling couplings for R600A unit. raturn has been set for 12/8 and will need to be 3 call counted due to sealed system and LOKRING required.; ordrng 1 W11580057 (compressor 16 @ tribs) and 1 W11504415 (coupling) and 1 W11504431 (coupling 56 @ tribs) and 1 W11506619 (coupling 31 @ tribs) and 1 W11546692 (evap coil 4 @ tribs) and 1 W11504449 (coupling 31@ tribs) and 1 W11506619 (coulping 31 @ tribs) and 1 W11109499 (filter drier 100 @ tribs) and 1 W11504433 (coulping 15@ tribs) and 1 W11504447 (coupling 36@ tribs) and 1 LOKRING (LOKRING) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Raccoon Ford, Virginia 22701
Robert W.
Job Details:
12/01/2022
"CX Complaint is the unit is making noise during agitation cycle. Inspected unti and found unit is making noise on back spin during agitation, Called techline SR#7735177359 techline said to check rotor and slide make sure everything is seatted properly. The rotor screw will not come off gearcase broke two bits trying to remove screw. unit will need gearcase, rotor, stator, clutch and screws; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 6 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 Look (Look)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spotsylvania Courthouse, Virginia 22551
Eric F.
Job Details:
12/01/2022
"sr# 7735178788Confirmed cx complaint unit not starting cycle. Found 'start/pause' button on UI not functioning properly, will not register when you hould your finger down to 'start' cycle, just beeps over and over. Replaced with pre-id'd part, issue persists. Unit functions when tested in diagnostic mode but something in the control is prohibiting the UI from registering that your finger is being 'held' down instead of tapping it. Techline advised ordering control and confirming lid lock function on return with new control. Ordering control.; ordrng 1 W11429620 (control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Inwood, West Virginia 25428
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the unit is not drying properly, has to run multiple cycles to dry, and is running noisy. Unit tested and noise confirmed, but unit is heating. Inspection of the blower wheel found the wheel is intact. Noise is from the rear support rollers. Customer had a vent restriction which was resolved before I got here, but there was lint/hair backed up into the unit and vent. Vent and base cleared out and rollers replaced. Unit retested and running properly. Old parts left with customer.; ordrng 2 W10314173 (support)s, used 2 W10314173 (roller) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Suffolk, Virginia 23434
Branden R.
Job Details:
12/01/2022
"cx compaint bottom rack wont roll back/door wont shut , checked unit and found back of tub where tub is tack welded togeather has failed causing part of tub to stick out causing wheels to hit and not go any further back . also has potential of unit leaking if door was able to shut and unit power on . ordering new tub for repair .; ordrng 1 W11409866 (tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hyattsville, Maryland 20783
Samuel R.
Job Details:
12/01/2022
replaced parts needed.there was no geasr case oil just over spilled detergent.unit is unleveled causing unit to not perform well.will habe to order suspension as two rods came bent.unitill need to have suspension changed and leveled correctly; ordrng 1 w111130362 (suspension)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bel Air, Maryland 21014
Neil H.
Job Details:
12/01/2022
"1.9 AMP DRAW ORDERING FF EVAP,DRIER,AND COMPRESSOR JUST IN CASE NEEDED 3COUNT S.S. JOB$120 COLLECTED TODAY AND $450 DUE ON RETURN FOR LABOR; ordrng 1 W11492867 (Whirlpool Refrigerator Evaporator) and 1 W11575003 (VALVE) and 1 W10832994 (compressor) and 1 876764 (valve) and 1 978027 (valve) and 1 978026 (Whirlpool Refrigerator Service Valve), used 3 LOOK (3COUNT S.S. REPAIR) from stock"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53520CS6
Near Henrico, Virginia 23075
Jonathon C.
Job Details:
12/01/2022
"cx complaint, burning smell. replaced interlock kit from prior visit. tested unit, blew fuse, found that i hooked up the capacitor wrong, replaced fuse, fixxed wiring, tested unit, unit making loud buzzing from transformer. ordering heating overhaul. spoke to office, resched for 12/12; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W10880342 (Transformer) and 1 W10138793 (fuse)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Columbia, Pennsylvania 17512
Drew B.
Job Details:
12/01/2022
replaced parts unit doens spin still after parts replced just inside agitator spins not outter tub ordering the following parts for compplete repair.; ordrng 1 W11449841 (gearacse) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W11550891 (agitator) and 1 2count (2 count)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Wellsville, Pennsylvania 17365
Sal R.
Job Details:
12/01/2022
CX complai t is that the unit stoped cooling in both the RC & FC. I foiund the unit to be unpllugged apon arrivel. I plugged the unit in and found that when the compressor came on the compressor was seezed and unit shut down shortly after. Unit will need a new compressor and driier filter. I am also ordering all coupling. I have set a retun date for 12/9. return date will need to be 3 call counted and LOKRING is requirred.; ordrng 1 W11574734 (compressor 100 @ tribs) and 1 W11504431 (coupling 59 @ tribs) and 1 W11504415 (coupling 35 @ tribs) and 1 W11506621 (coupling 53 @ tribs) and 2 W11506635 (coupling 100 @ tribs)s and 1 W11109499 (filter 52 @ tribs) and 1 W11504445 (coupling) and 1 W11504447 (coupling 36 @ tribs) and 1 LOKRING (LOKRING) and 1 3callcount (3 call count) and 1 LOOK (LOOK)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Wellsville, Pennsylvania 17365
Sal R.
Job Details:
12/01/2022
"I was able to uninstall the unit and replaced the harness. I then tested and found the same results. I reented Diag and found errors to include F10E2 and F10E3. I ran the unit with the vent fan connected and found the disruption at the UI causing the unit to malfuntion. I canceled the cycle and disconnected the vent fan motor. I then ran the unit and found it to be opperating as designed. I called Whirlpool and explained my finds. I am ordering 1 vent fan motor (W11414073) . Once the part is avalible, please ahve somone form the office call ot set a retun date. Please see SR # 7735122651.; ordrng 1 W11414073 (vent fan motor) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waynesboro, Pennsylvania 17268
Bernard M.
Job Details:
12/01/2022
"Cx complaint unit still leaks and has brown residue at the bottom of tub. Ran test and found the unit didn't leak. Inspected underneath and found water residue on the outside of outer tub. The water is leaking from underneath the tub ring. Contacted TL about brown residue and documented that it's soap scum build up. TL suggests cutting back on detergent use. Ordering tub ring, once part is in contact cx to rescheduleSR#7735176188; ordrng 1 W11590590 (tub ring)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV2
Near Kearneysville, West Virginia 25430
Ezra M.
Job Details:
12/01/2022
"not relighting consistantly during cooking cycles. previous company replaced control and thermostat. found bake ignitor misshapen and bent away from bake element. bent towards element, unit cycled heat properly. ordering bake ignitor.; ordrng 1 WPW10324262 (bake ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Lexington Park, Maryland 20653
David J.
Job Details:
12/01/2022
CX complaint unit will not wash. Arrived to unit and tested and found unit fills with water and then will sit and do nothing was able to force a drain unit drain correctly. Inspected harness underneath unit and found no rips wires unit is going to need a new sump assembly returning with control as well. Just in case that way next visit job is complete.; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Turbidity sensor) and 1 W10906426 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Middletown, Pennsylvania 17057
Fred G.
Job Details:
12/01/2022
"cx complaint unit is leaking. inspected unit and found when unit was washing it was leaking from the middle of behind the front panel on door. removed panel and found water was splashing over the tub. i then found the unit was leaning forward. i also noticed door vent gasket was leaking as well. unit no longer spills over edge of tub, but vent gasket needs replaced. ordering gasket. cx paid in full $48.00."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
12/01/2022
"CX Concern the unit not cooling , found fc evap harness backed out and not allowing heater to come on .. reseated , cleared ice and ordering harness ..; ordrng 1 W11581973 (fc harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Wrightsville, Pennsylvania 17368
Drew B.
Job Details:
12/01/2022
cx complaint tht unit is not cooling naf making loud buzzing sound from the compressor checked starr device found no change and found bad lockd compressor. will need 2 count for return; ordrng 1 WPW10143759 (filter) and 1 WPW10466675 (compressor) and 1 LOOK (LOOK) and 1 SSTECH (ss tech) and 1 2count (2 count)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Reva, Virginia 22735
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit isnt washing. Inspected unit and found error codes for motor and heater. unit wont wash and heater not coming on. ORdering control and sump.; ordrng 1 W10906426 (Control)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ4
Near Laurel, Maryland 20723
Israel R.
Job Details:
12/01/2022
Customer complaint unit is not turing off the cooktpop lights. I tested power and the unit is not turning off power even when it says off. the unit has a bad board. Unit needs control. Owes 110 on return.; ordrng 1 W11552018 (Control board 56.00)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Indian Head, Maryland 20640
Robert A.
Job Details:
12/01/2022
Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor is not running. It just buzzes and stop every few minutes. I replaced the start device and it did not same thing. The unit needs atleast a new compressor. I'm ordering a compressor kit and evap for the return visit.; ordrng 1 W11598434 (evap) and 1 W11574734 (compressor)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Dover, Pennsylvania 17315
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit is not completing a wash cycle. I found that the unti had aF8E1 error code. I foujhd the cold side is not opening. I attempted to inspect the valve and found that the supply valve should be replaced. I advised CX to have a licenased plumber inspect the valve and before next visit. I have set a retun date for 12/8; ordrng 1 W11038689 (Water inlet valve 55 @ tribs)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Glen Allen, Virginia 23060
Thomas B.
Job Details:
12/01/2022
Inspected unit found gearcasr oil leaking from the center post above the splutch ordering new gearcase assy; ordrng 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Waynesboro, Pennsylvania 17268
Bernard M.
Job Details:
12/01/2022
Re-ordering vent due to damper being broken. Once part is in contact cx to reschedule; ordrng 1 w11318807 (vent housing)
We serviced a
KITCHENAID DBL WALL OVEN
Model KOSE500ESS20
Near Dover, Delaware 19904
Michael E.
Job Details:
12/01/2022
"CX complaint: oven temps off. Tested and verified complaint. It preheats perfectly. After that, while set on 350, it drops as low as 320 and as high as 380. Ordering oven control. Cannot reschedule due to few left on system.; ordrng 1 W11448962 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Leesburg, Virginia 20175
Ricky E.
Job Details:
12/01/2022
customer stated that the lower rack had cracked wheels. verified issue unit will need wheel assys; ordrng 2 WPW10082868 (dishrack wheel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Winchester, Virginia 22602
Ezra M.
Job Details:
12/01/2022
installed evap fan motor and harness. unit working properly; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Winchester, Virginia 22602
Ezra M.
Job Details:
12/01/2022
"f9e1 error. used manual activation to turn on drain pump, no noise from pump. pulled up on wire harness, drain pump started running, and stopped when I let go. verified good connection at drain pump, ordering lower wire harness due to short in line.; ordrng 1 W11590868 (lower wire harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Lusby, Maryland 20657
David J.
Job Details:
12/01/2022
Complaint unit will not continue to heat. After previous tech visit they had stated to replace fan board. Installed new board and found was still not working. Inspected harness and found it was not seated all the way on connector of main board. Fan is now working but unit doesnt continue to heat after 15 seconds. Found cooling fan to not move either. After seating harness it now works. Called Techline and waited on hold for 30 minutes SR#7735177156. Came to conclusion after testing voltage at P4-1 to ground and had 119vac. Tested voltage at transformer during heat cycle and had 122vac. Found two wires on harness not connected to control all the way. Unit needs new transformer. Ordering for return visit. ; ordrng 1 W11628655 (Transformer)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Catonsville, Maryland 21228
Robert L.
Job Details:
12/01/2022
"cx complaint noise and burner smell, found belt cover screw had fallen out and was rubbing cam pulley, removed old belf and cleaned cam and pulley installed new b elt, recalibrated and tested all ops ok, ordering new cover and screws; ordrng 1 W11409708 (belt shield) and 2 WP22001995 (screw)s"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Shepherdstown, West Virginia 25443
Ken M.
Job Details:
12/01/2022
Customer complaint is that the unit is still leaking from the front underneath. Ran the unit with a load of small towels to see if putting the unit under stress would cause the leak. Was not able to produce the visible leak that the customer is experiencing. Issue is internal where I cannot currently access to determine the source of the problem. Will need a 2nd tech to remove the full size dryer from on top. Adding dispenser assy and valve hose as pre-id's. Will contact Whirlpool Tech Support on return visit when there is something to report and there is full access to the unit.; ordrng 1 W11524103 (dispenser assy) and 1 W11316599 (hose) and 1 look (look)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
12/01/2022
6-4 the unit has a mismatch between the ui and appliance manager boards.. unit will need parts...; ordrng 1 w11598200 (appliance manager) and 1 w11600643 (ui assy)
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Oakton, Virginia 22124
Christian C.
Job Details:
12/01/2022
"Cx complaint flames have orange tips. Inspected unit found all burners have a bit of orange at the tips of the flames. Orifaces and regulator are on correct position. Ordering burner heads, oriface holders, and caps.; ordrng 1 WPW10639175 (oriface holder center) and 1 W10836409 (burner head center) and 1 W11173537 (oriface holder RF) and 1 W10631209 (burner head RF) and 1 W10674921 (oriface holder LF) and 1 W10674918 (oriface holder LR) and 1 W10674919 (oriface holder RR) and 1 WP8286815 (burner head LF) and 1 WP8286813 (burner head LR) and 1 WP8286814 (burner head RR) and 1 W10836474 (burner caps)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS0
Near Bowie, Maryland 20721
Shane B.
Job Details:
12/01/2022
cx complaint is the door not catching the mullion when closing. confirmed complaint. i found the bottom fo the door missing the bushing. it was broken and part of it was inside the door. i removed it. found lower door cams missing. cx hand one she found on the floor after another company worked on it. reinstalled the 1 door cam. installed a washer and small plastic bushing to make door work for now. ordering door cam and bushing. cx paid for all but labor. will pay 110 on return. schedule when parts are avialalbe.; ordrng 1 W11245157 (hing-bushg) and 1 WP12028505AP (ref dr closer cam)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Ephrata, Pennsylvania 17522
Justin L.
Job Details:
12/01/2022
Cx complaint unit not doing anything but flashing lights. Was able to access and found that the unit was full of water. Tipped back and found broken lower harness. Ohmed out drain pump and found it out of range. Ordering pump and harness and setting return for 12/8/22; ordrng 1 W11399437 (drain pump) and 1 W11643701 (Lower Harness)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Martinsburg, West Virginia 25404
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the unit is running noisy during start up. Ran test cycle and there is a dragging noise when it first starts to spin. Inspection of the drive system found some residual oil on the original splutch. Splutch replaced and unit retested. Dragging noise remains, but not as loud. Issue is in the new gearcase. Reordering gearcase.; ordrng 1 W11454741 (gearcase) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLP36FMS00
Near Springfield, Virginia 22153
Carl R.
Job Details:
12/01/2022
"SR#7735181172.. cx complaint is after repair 10/03, still not making ice. Checked the is maker in the freezer bail arm is not allowing ice maker to make ice due to bail arm mechanical issues. Inner gears are not working properly.needs new ice maker WPW10277450 and bail arm2314015; ordrng 1 2314015 (Shut off arm) and 1 WPW10277450 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109SSS06
Near Waldorf, Maryland 20603
Robert A.
Job Details:
12/01/2022
Cx complaint that the unit is not working as flashing an error code 'f6e0'. I inspected the unit and confirmed the complaint. The unit does not start at all because of the error code. I went in test mode and that's the only error code. The unit needs a new control and UI control. I informed the cx that because I'm not able to start it there may be a heating issue as well once the controls are installed. He understood clearly and still wants to order the controls to restore communication. I'm ordering the parts for the return visit. I collected the payment in full by CC.; ordrng 1 WPW10466825 (user interface 125.81)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Frederick, Maryland 21701
Justin S.
Job Details:
12/01/2022
cx says the unit started making odd noises before it stopped cooling altogether. they unplugged it since then. plugged the unit in and the compressor is making noise on startup until the click. Technical Service Pointer #: W11634348 deals with this issue. compressor pulling 9aac when starting.; ordrng 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 WPW10143759 (dryer) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (coupler) and 1 W11598434 (evap) and 1 W11506620 (coupler) and 1 W11504450 (coupler)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
12/01/2022
"cx complaint unit is to warm in the FC. inspected unit and took internal temps. I found FC was 14 degrees, RC was 36 degrees. removed evap cover and found only the top 3 rows had a a frost pattern. called MM and was told to order compressor, evap, filter/dryer, 3 call count. please call cx once parts are in to schedule a return visit.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Stafford, Virginia 22554
Tanner B.
Job Details:
12/01/2022
"within 30days .. unit needs new front poanel, console, lower rack wheels and adjuster clip. possible motor issue , slighty louder than normal. will try to adjust unit on return .; ordrng 1 W11416792 (panel) and 1 W11622495 (console) and 1 W11580020 (clip) and 4 W11551383 (wheel)s and 1 W11416362 (sump) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mount Airy, Maryland 21771
Justin S.
Job Details:
12/01/2022
cx says the unit is not making ice but they have water at the dispenser. ran test 44 and the ice maker cycled to harvest but didnt return to home before time out. test 45 the ice maker moves to home but never fills. replaced the ice maker and reset power to the unit. reran test 44 and 45 and no change. found door harness has multiple wires cut. the door needs to be replaced; ordrng 1 W11566705 (door ss) and 1 wp4373559 (fitting)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, Maryland 21784
Justin S.
Job Details:
12/01/2022
"the overload is tripping when i arrived. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W10913906 (coupler(js vs)) and 1 look (look), used 1 WPW10143759 (filter(js vs)), and 1 w10913906 (coupler(js vs)) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, Pennsylvania 17331
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, Virginia 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Grasonville, Maryland 21638
Frederick R.
Job Details:
12/01/2022
"CX complaint is freezer no cool. Inspected/tested and found compressor was blazing hot with an amp draw of 0.43. Evap had frost pattern only on cap line coming in and bottom rung at time of inspection(heater was not on). RC is cool at 42deg. Ordering evaporator, compressor, coupler and UV drier. This will be a 3ct SS job. All parts and labor are CBE. CX paid the $120 SC fee by check#2833. All parts in stock. Spoke to CE 3 evaps in OS. Please put on cancellation list. Little old lady. Off ice will reschedule; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 look (look)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brandy Station, Virginia 22714
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Finksburg, Maryland 21048
Brian R.
Job Details:
12/01/2022
cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
12/01/2022
came out to replace parts and parts sent didnt match whats ordered then pulled unit back up and parts ordered dont match unit. will reorder parts and office will schedule.; ordrng 1 W11548540 (Ice Maker) and 1 W11548538 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Reston, Virginia 20191
Richard B.
Job Details:
12/01/2022
"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Newville, Pennsylvania 17241
Andrew S.
Job Details:
12/01/2022
Cx complaint is that the unit is not washing dishes. Upon arrivla I found that the unit had no error codes. I then ran the diag test and the unit was not filling with water. I found that the sump ran and drain pump as well. I tested the fill valve and found that there was 0v coming to the valve. I am ordering the valve and control. I was able to set the return visit for Wednesday 12/7 AM preference.; ordrng 1 W11087226 (Control) and 1 W11175771 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Enola, Pennsylvania 17025
Fred G.
Job Details:
12/01/2022
cx complaint unit senses and then just finshes cycle. inspected unit and entered into diag and found 0 error codes saved. ran auto test and found when unit went to agitate the motor only hummed. lifted unit and tested capacitor and found it showed it was OL. unit needs capacitor to fix unit. once part is in please call and set up a return visit.; ordrng 1 W11395618 (capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, Virginia 22102
Emmanuel R.
Job Details:
12/01/2022
"Cs we ordered the left door and its supposed to be the right door, the left door is always damaged but he is mainly concerned about the right door. He will be calling whirlpool to sort this out. Im putting an order in just incase. also i installed the crisper door, crisper drwaer is working properly.; ordrng 1 W10912075 (dor-fip) and 1 W10884773 (nameplate)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Herndon, Virginia 20171
Richard B.
Job Details:
12/01/2022
"CX got notified about a issue. Found unit needs heater replaced due to brass grommetts , Tried several times to remove , A loose board in the back is holding machine from coming out, Advised CX to call installers that installed to have removed then call us back. Part is on site , Further work needed, CX will call via, RB; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Staunton, Virginia 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Rochelle, Virginia 22738
Eric F.
Job Details:
12/01/2022
"5407185657 Wife Cell4349807458 Husband Work#Ordering components to address crush damage to unit. Motor receiving power but non functional, blower wheel seized on motor shaft. Ordering motor, blower wheel and control incase it has been damaged by electrical feedback. UI mounting tabs broken by crush damage, potential damage to harness from crush damage. Job will be a near complete dryer rebuild, requesting 2 count cabinet replacement time, requesting job be put on me at end of the day. ; ordrng 1 W11364931 (motor) and 4 49621 (foot)s and 2 W11315726 (panel)s and 2 W10653662 (foam pad)s and 1 W11215531 (base) and 1 W11491749 (front panel) and 1 W10908007 (medallion) and 1 WPW10460919 (top) and 1 W11384512 (console) and 1 W11310055 (harns-wire) and 1 W11310027 (bracket) and 1 W10208198 (bracket) and 1 W11299300 (bulkhead) and 1 W10673493 (bulkhead) and 1 WPW10211911 (housing) and 1 WP697772 (blower wheel) and 1 W11512515 (control) and 1 look and 1 WPW10211911"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rockville, Maryland 20852
Julian H.
Job Details:
12/01/2022
CX complaint about unit taking almost half an hour to end cycle when is only 1 min left on display put unit on test mode no errors found but when unit was doing final spin drain pump vibrates & hums really loudly pump is causing cycle not to drain properly & extend lenght of cycle need part; ordrng 1 W11458345 (drain pump) and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Staunton, Virginia 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Laurel, Maryland 20708
Israel R.
Job Details:
12/01/2022
"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud scheduled with office for repair.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506635 (coupler) and 1 W11506619 (coupler)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Waynesboro, Virginia 22980
Danny R.
Job Details:
12/01/2022
unit checks ok nothing wrong with you checks ok;
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Harrisonburg, Virginia 22802
Danny R.
Job Details:
12/01/2022
i checked tohe fuses and elelemnt they aarent getting power . timer is making wierd noises and motor hums will need thwse parts; ordrng 1 279827 (motor) and 1 W10846428 (timer) and 1 WPW10117655 (push to start) and 1 WPW10476828 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Silver Spring, Maryland 20902
Roberto I.
Job Details:
12/01/2022
"CX complaint no wash, upper rack broken. Ran test mode, found 4-3 and 7-1 errors. The wash notor didn't run. Confirmed 120V supplied by the control to the rmotor. Confirmed broken adjuster on upper rack. Ordering sump/motor assy W11087376 and adjuster kit W10712395. Return visit 12/12/22; ordrng 1 W11087376 (sump/motor assy) and 1 W10712395 (adjuster kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, Virginia 22312
Eric W.
Job Details:
12/01/2022
"cx complaint was fruit/meat storage freezing up- ice build up causing issues, like no ice-not cooling comfirm complaint seen ice on the ice box adaper which in melting and causing water to build up under crisper drawer unit needs new adaptor and gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11126056 (adaper)"
We serviced a
KITCHENAID ICE MAKER
Model Kuis18nnts3
Near Huntingtown, Maryland 20639
David J.
Job Details:
12/01/2022
"CX complaint after performing clean cycle unit stopped working correctly. Arrived today and unit was powered on. There was ice on the plate but small ships of ice and water in the ice bin. Circulation pump was working correctly and running water over the plate, but could not get the drain pump to drain water out of bin tried forcing a drain but would not work. Unit needs both Yvette thermistor and Ben thermistor as well as a drain pump. Quoted CX for repair and he will let us know within 30 days. CX paid 120 for service call.; ordrng 1 W11566407 (Res drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
12/01/2022
cx complaint aig con ci for same issue. im making noises checked unit found during test 3 evap fan in freezer makes a loud pulsating sound while testing disassembled and found bad evap motor order both evap motors and controls just in case .; ordrng 1 W11452196 (evap motor) and 1 WP67006337 (fan blade) and 1 W10843055 (control) and 1 W10830278 (control) and 1 W11087438 (fridge evap motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sterling, Virginia 20164
Jason A.
Job Details:
12/01/2022
CX complaint WASHER doesnt go into hi spin on some cycles. No error code. Manual component test motor components & tub agitate & spin. Blew thru pressure hose & no blockage or leaks > JJ; ordrng 1 W11513246 (Control (item13) FBO)
We serviced a
JENN-AIR MICROWAVE
Model jmd2124ws
Near Galena, Maryland 21635
Alexander W.
Job Details:
12/01/2022
Cx stated unit runs for a few seconds then reboots itself inspected tested and verified cx complaint pulled unit out and inspected ; ordrng 1 W10825099 (Cut off) and 1 W10278024 (Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Crofton, Maryland 21114
Alexander D.
Job Details:
12/01/2022
"cx complaint unit not washing well, not dissolving detergent and makes high pitched noise intermittently. inspected unit and verified complaint. ran diagnostics and only have f5e1 error stored. ran test cycle and dispenser is opening and wash motor is running but not enough water coming in. waters not even above the filter screen. water supply is good but shutoff valve not closing all the way. ordering valve and advised cx to have plumber replace shutoff valve so we can replace valve without water running out of hose the whole time, cx understands. valve in stock @tribles. scheduled return visit for 12/13; ordrng 1 W11175771 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Winchester, Virginia 22602
Ezra M.
Job Details:
12/01/2022
"right rc door gasket failed, ordering door gasket. ; ordrng 1 W10830274 (gasket-fip)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
12/01/2022
"Customer complaint is that the strike broke trying to close the lid. Latch is not properly set to accept the strike, which caused the strike to fail. Ordering latch and strike.; ordrng 1 W11457841 (strike) and 1 W11394572 (latch) and 1 look (look)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details:
12/01/2022
Cx complaint unit squealing. Was able to access unit and found that the idler was seizing causing the belt to fray and the rollers were worn. Ordering parts for repair and setting return for Fri 12/9/22; ordrng 1 W10837240 (idler) and 1 4392067 (kit)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
12/01/2022
Cx complaint outer glass shattered and knobs not lining up. Was able to access unit and found outer glass had shattered and the valve stems on the regulator were sticking and bending when trying to use cooktop. Contacted safety SR#7735132656 who gave Parts and Labor Auth#W153VE1WPL1. Ordering parts needed for repair and once in office will need to set return. Informed cx not to use oven until repair; ordrng 1 W11176456 (outer door) and 1 W11178521 (nameplate) and 1 W10538763 (manifold) and 1 WPW10339442 (knob) and 1 WPW10515454 (center burner head) and 1 WPW10183369 (center cap) and 1 W10856866 (socket) and 1 W10888179 (bulb) and 1 W11105139 (glass bracket) and 1 W11389703 (bracket)