We serviced a
WHIRLPOOL OVEN
Model KEBS277SSS04
Near McLean, Virginia 22102
Jason A.
Job Details: 12/02/2022
CX complaint DBL OVEN Refund for control Replaced UPR OVEN BAKE + Thermal fuse. Test both oven heats bake broil convect. Called office to go over payment costs charges > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Gaithersburg, Maryland 20879
Julian H.
Job Details: 12/02/2022
CX complaint about unit wasnt amking ice & freezing items on top shelve checked temps on arrival FC 2 RC 32 checked unit for errors test 66 E0 test 56 E0 thermistors checking ok as well checked temp set found RC33* FC1* temp set too cold affecting items on top let CX know about this MUST ALLOW 48 HRS TO ADJUST TEMP
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Louisa, Virginia 23093
Kyle A.
Job Details: 12/02/2022
Cx complaint of unit not washing. Did confirm water in drain pan. Removed water amd found unit gasket not seated and unit leaning forward. Raised front legs and reseated gasket and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Alexandria, Virginia 22315
Dustin F.
Job Details: 12/02/2022
"CX complaint: Icemaker Keeps Locking up and not dropping ice correctly. Inspected unit, confirmed CX complaint. Jumped Ice maker and ice maker locked up halfway through the drop. CX already ordered an icemaker. I advised him if i install his, it will NOT be warrantied. He agreed and i replaced his icemaker with his ordered part. Cycled icemaker and it complete a cycle with no issue. collected $230.00 for Service fee and labor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Arlington, Virginia 22205
David J.
Job Details: 12/02/2022
CX complaint LEDs are dim in refrigerator. Also pantry UI is not working and freezer drawer is defective and will not piece together after previous visit. Found what unit needed arrive today and replaced pantry UI along with user interface in pantry. Found that the freezer LED was out and the top left LED and refrigerator is out replace both LEDs. Pantry you are in our house power and works correctly along with all the lights are lit in the unit unit is not working as intended. Job complete
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Ashland, Virginia 23005
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit removed and replaced the valve and the manifold tested and inspected for proper use unit now functions normally
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Baltimore, Maryland 21205
Alexander D.
Job Details: 12/02/2022
replaced manifold and knob. tested unit. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Thurmont, Maryland 21788
Ricardo S.
Job Details: 12/02/2022
"Unit still not making ice, inspected unit, the ice maker runs but not filling with water.. the wire connection on dual valve was not making a good contact and that's why the ice maker was not filling with water.. unti is working now"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Frederick, Maryland 21701
Ricardo S.
Job Details: 12/02/2022
Replaced parts. i ran diagnostic test mode and dispenser working ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details: 12/02/2022
"Cx complains about a water leak, inspected unit the valve is leaking, waater lines cks ok, replaced valve assy.. unit tested several times and wahser machine workng ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stafford, Virginia 22556
Carl R.
Job Details: 12/02/2022
"Cx complaint is, Dryer throwing breaker in box, had electrician come out and check everything looks good. From previous tech recommendations timer switch is needed. Removed lid and original timer switch. Installed new timer switch and tested unit for 20 min. Unit working properly."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Moseley, Virginia 23120
Jerod R.
Job Details: 12/02/2022
replaced ordered parts an dtested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Myrtle Beach, South Carolina 29582
Jason T.
Job Details: 12/02/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details: 12/02/2022
"Cx complains about a clicking noise, cks unit, damper and fans working ok.. the noise comes from the back of the unit, a piece of blue shipping tape came off and is making noises when the condenser fan turns on.. unti cks ok"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Burtonsville, Maryland 20866
Israel R.
Job Details: 12/02/2022
Installed new swtich and tested unti is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Charlotte Hall, Maryland 20622
Shane B.
Job Details: 12/02/2022
"cx complaint is the unit not completling cycles. cx said on rinse water only trickles in and cycle does not finish. checked for codes and found F8E1 long fill, ran cold valve and can hear valve buzzing but had no flow. hot valve has good flow. water supply has good pressure and valves are not clogged with debry. installed preIDed part and tested again. both valves have good flow. ran service cycle and calibration cycle with no issues. unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Fulton, Maryland 20759
Eric W.
Job Details: 12/02/2022
installed parts and tested unit door now cloosing proeprly
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Lewes, Delaware 19958
Michael E.
Job Details: 12/02/2022
"CX complaint: bake and broil are not lighting. Tested and verified complaint. I found neither bake nor broil are not sparking. Replaced spark module, tested unit and it is now working properly. Job is complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bowie, Maryland 20721
Shawn D.
Job Details: 12/02/2022
"cx compalint unti is not working. inspected unit then plugged it in and drain pump is running, canceld it out then checked for errors and has f0e5 cleared code then ran service ccyle and everything passed but seems like when spinning its slipping. checked under unit no belt is good gearcase looks good. removed wash plate to find the hub going bad. replaced hub then ran servuce cycle agan and sounds good. calibrated control. unit is good"
We serviced a
KITCHENAID FREEZER
Model KBSN608ESS
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details: 12/02/2022
"this is a built in refrigerator, the contractor ordered a freezer door because the door cover has some scratches, i explain to the client that she doesn't need the door, what she needs is the panel, she will contact the contractor."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Silver Spring, Maryland 20906
Israel R.
Job Details: 12/02/2022
Customer complaint unti was not starting. I tested the unit and the unit has not error codes and completed the cycle. Tested more and the unit is starting the cycle i cant find any issue. And the is working everytime. Could not replicate the issue. She will call back if the problem keeps happening.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Silver Spring, Maryland 20906
Israel R.
Job Details: 12/02/2022
Installed new motor and ntested. Unit is back to normal operations.
We serviced a
WHIRLPOOL FREEZER
Model ASI2175GRS07
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details: 12/02/2022
"replaced control, tested unit. advised cx to monitor and call back if issues persist"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Richmond, Virginia 23230
Jonathon C.
Job Details: 12/02/2022
"cx complaint, lid latch failed. replaced parts per prior diag. tested unit. unit working as designed. job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Virginia Beach, Virginia 23456
Anthony D.
Job Details: 12/02/2022
cx complaint unit still making noise checked unit to find evap covered in ice upon defrosting evap with steamer noticed defrost heater connector was not plugged in plugged connector backing finished defrosting unit tested unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Annapolis, Maryland 21401
Mitchell H.
Job Details: 12/02/2022
cx complaint unit freezing and then spoiling food because temps are so inconsistent. replaced all 3 controls. set to rec temps. unit should be good to go. infomred cx to monitor it over the next few weeks and let us know if issue is still there or not.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Stafford, Virginia 22554
Carl R.
Job Details: 12/02/2022
"Cx complaint is, Washer is making really loud sounds when changing wash modes-jamming noise sounds like a grinding. Talked with cx and cx has recording of the sound. Looked underneath and removed the cover to splutch. Removed fastener and belt and splutch, seen plastic dust. Replaced splutch and installed other parts. Tested unit, no more grinding. Unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ashland, Virginia 23005
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit found seal along bottom of door not sealing properly removed door resealed and replaced tested unit now functions normally
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Dover, Delaware 19901
Andrew W.
Job Details: 12/02/2022
"Per prior tech's diag, replaced catch. door hinges were bent some, also adjusted them so the door stayed shut. unit is now working as designed. job complete. called office and spoke the Ethan to verify cx was all paid up in full."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond, Virginia 23237
Chris B.
Job Details: 12/02/2022
cx comp unit unit will not stop and take hours to finish cycle insp unit conf cx comp found wire not seated on valve seated wire tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Brandywine, Maryland 20613
Robert A.
Job Details: 12/02/2022
Cx complaint that the unit is not dispensing ice. I inspected the unit and confirmed the complaint. The augor motor does not respond when I press the paddle. I checked the augor motor and the connector was not secure to the aufor motor. I secured the connector and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Newsoms, Virginia 23874
Zachery R.
Job Details: 12/02/2022
"replaced control, adjusted outter panel, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, Virginia 23838
Chris B.
Job Details: 12/02/2022
replaced tub tested unit working as desighned
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Chesterfield, Virginia 23838
Chris B.
Job Details: 12/02/2022
replavced console tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Odenton, Maryland 21113
Mitchell H.
Job Details: 12/02/2022
cx complaint unit is leaking. inspected unit and tested every single component with water. no leaks. filled unit all the way up shook around and drained it all out and not a drop anywhere. looked under unit after the fill and did not find any sign of water form unit. (new or old) unit checks okay. job completed.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Silver Spring, Maryland 20902
Israel R.
Job Details: 12/02/2022
Customermer complaint unit is not washing correctly and the unit is shaking a lot. I found the unit is not level. I level the unit and found the unit has a loose splutch. I reseated the splutch and the unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fairfax, Virginia 22032
Demonte S.
Job Details: 12/02/2022
"Installed the Compressor, Couplers & Driers. Pulled Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit to 2.0 Oz's. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.); used 1 W11504431 ( Coupler ( van stock)) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Warrenton, Virginia 20187
Daniel J.
Job Details: 12/02/2022
per notes installed gear case clutch stator slider with new screws calibrated ran diag cycle no faults or errors
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Virginia Beach, Virginia 23456
Anthony D.
Job Details: 12/02/2022
cx complaint unit has dent in door causing bad seal around outer glass replaced outer door tested unit working as designed
We serviced a
WHIRLPOOL HOOD
Model KVWB400DSS4
Near Odenton, Maryland 21113
Mitchell H.
Job Details: 12/02/2022
cx complaint unit is vibrating. took out old blower motor and replaced with new one. old fan blade was missing a chunk out of it causing it to go off balanced. job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Waldorf, Maryland 20601
Robert A.
Job Details: 12/02/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Newark, Delaware 19713
Alexander W.
Job Details: 12/02/2022
Cx stated unit is making loud noises during cycle inspected tested and verified cx complaint found drive hub defective tried to remove wash plate wash plate seized would need to be cut out. Gave cx quote for wash plate and drive hub cx denied quote paid service call by check job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Newark, Delaware 19713
Alexander W.
Job Details: 12/02/2022
Installed lid latch per previous diag and tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
"Installed parts per previous diag tested unit, no leak told cx to keep tested and if unit leaks to call us back unit is working as designed job is complete."
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Washington, District of Columbia 20003
Emmanuel R.
Job Details: 12/02/2022
"Cs unit is leaking , confirmed complaint. I found the hose that connects to the cold water valve is dripping water consistantly. Test unit itsself and the unit is not leaking, Advised customer he will need to replace the water hoses with a new on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Herndon, Virginia 20171
Christian C.
Job Details: 12/02/2022
Installed control. Set temps to recomended.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Vienna, Virginia 22181
Jason A.
Job Details: 12/02/2022
CX complaint DW not cleaning. Replaced control / console & wash motor assym. Test wash 3X outside cabinet. Start normal cycle. Good wash pressure. NO LEAKS > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYB
Near Crofton, Maryland 21114
Mitchell H.
Job Details: 12/02/2022
cx complaint units not coming on at times and start button wont work at times. found user interface was shorting out and had signs of corrosion on boards. replaced ui with pre id part and unit is now working good and as desinged. cx paid in full. job completed.
We serviced a
JENNAIR RANGE
Model JMW2430IL03
Near Chevy Chase, Maryland 20815
Samuel R.
Job Details: 12/02/2022
replaced control panel.tested unit and unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Bethesda, Maryland 20814
Samuel R.
Job Details: 12/02/2022
replaced parts ordered and tested unit.now working properly
We serviced a
WHIRLPOOL WASHER
Model MWNC565FW
Near Midlothian, Virginia 23112
Jerod R.
Job Details: 12/02/2022
"tested unit found unit was working as designed at this time , no codes or issues at this time"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chesterfield, Virginia 23838
Chris B.
Job Details: 12/02/2022
cx comp unit will not go threw cycles insp unit conf cx comp found f8e1 logged found obstruction in valve replaced valve tested unit working as desighned
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Herndon, Virginia 20171
Christian C.
Job Details: 12/02/2022
CX complaint unit does not turn on. Inspected unit console turns on with the chime but no leds are lit. Power cycled unit and reseated connections. Issue still persists. Installed console. Tested unit. No errors. Leds are working and unit is heating. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Herndon, Virginia 20171
Christian C.
Job Details: 12/02/2022
CX complaint unit does not turn on. Inspected unit console turns on with the chime but no leds are lit. Power cycled unit and reseated connections. Issue still persists. Installed console. Tested unit. No errors. Leds are working and unit is heating. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUID308ESS2
Near Richmond, Virginia 23238
Kyle A.
Job Details: 12/02/2022
Installed hosing and leak checked unit and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Elkridge, Maryland 21075
Robert L.
Job Details: 12/02/2022
"installed updated heater per TSP and s-17304, ran diagnostics and tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Laurel, Maryland 20723
Robert L.
Job Details: 12/02/2022
"installed RC and FC evap fan assys and main control, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Williamsburg, Virginia 23185
Lucas R.
Job Details: 12/02/2022
upon arrival cx advised unit had been returned to Rent A Center
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Virginia Beach, Virginia 23453
Zachery R.
Job Details: 12/02/2022
assisted ac with repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Laurel, Delaware 19956
Frederick R.
Job Details: 12/02/2022
Replaced valve and reset ice maker. Tested unit after repair and the IM harvests properly and fills with water. Job is complete
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Elizabeth City, North Carolina 27909
Branden R.
Job Details: 12/02/2022
"once arrived cx did not come to door , once cx came to door found unit is out of warrnty and cx advised unit still have 10 year warrenty advised unit is no longer under any warrenty and service will be 120 cx refused service stating it should be coverd and they will call us back out when they fine paper work ..."
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GS0
Near Germantown, Maryland 20874
Roberto I.
Job Details: 12/02/2022
"CX complaint upper rack broke.Inspectred unit, found upper tracks separated. Replaced both tracks per sp W11296667. Parts and labor covered by S22916. Unit tested ok. Collected $120"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Owings Mills, Maryland 21117
Justin S.
Job Details: 12/02/2022
unit has been moved to the shop. replace dthe control holder and lamp. the unitis now illuminating the bulb. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Dover, Delaware 19901
Andrew W.
Job Details: 12/02/2022
"Per prior tech's diagnosis, replaced inlet valve and tested unit and checked for leaks. unit is working as designed and no leaks detected. job complete. per prior tech notes, cx is paid in full"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Silver Spring, Maryland 20901
Israel R.
Job Details: 12/02/2022
Installed new door and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Midlothian, Virginia 23112
Jerod R.
Job Details: 12/02/2022
tested unit found unit had suspension out of mount remounted and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bunker Hill, West Virginia 25413
Ken M.
Job Details: 12/02/2022
Ice maker and valve replaced. Unit leveled. Unit tested and is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greencastle, Pennsylvania 17225
Andrew S.
Job Details: 12/02/2022
Cx complaint is that the water drips after using the dispensor. Upon arrival I found that the water does drip within a few seconds after finishing dispensing. I was unable to see the unit drip other than immediately after dispensing. I found that the valve is shutting off and is not leaking after it closes. I found that the unit does not need and repairs at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Norfolk, Virginia 23513
Carl A.
Job Details: 12/02/2022
replaced all aprts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Washington, District of Columbia 20016
Samuel R.
Job Details: 12/02/2022
called office and cx could not cofirm where unit is.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Midlothian, Virginia 23112
Jerod R.
Job Details: 12/02/2022
"tested unit found unit had bad strike , replaced and tested unit is now fully functional"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Glen Allen, Virginia 23060
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit removed and replaced the harness and thermistor tested unit now functions normally
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Richmond, Virginia 23233
Thomas B.
Job Details: 12/02/2022
Removed and replaced compressor and drier filled with 4.8oz tested unit started cooling is proceeded to cool for 20 mins after unit now functions normally
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Bel Air, Maryland 21015
Neil H.
Job Details: 12/02/2022
REMOVED THE SCREW PART OF THE BULB.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Williamsburg, Virginia 23188
Lucas R.
Job Details: 12/02/2022
"cx complaint fost in fc, not cooling properly, checked unit found fc temp at -5, rc at 37, found excessive frost buildup in fc, gap between gasket and cabinet, heated gasket, leveled unit for proper door closure, set controls top read set points, advised cx not to monitor air temp in fc, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near King William, Virginia 23086
Jonathon C.
Job Details: 12/02/2022
"cx complaint, squeaking during operation. replaced belt with tighter belt. after repair tested unit with a heavy blanket in it, cx said it sounded better. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near ,
Andrew W.
Job Details: 12/02/2022
Cx complaint is unit has small blemish on the paint of the cabinet. inspected and verified complaint. blemish is about the size of the tip of a pen and is not visible without direct light on the unit. cx had 3 people looking for it to show for picture documentation. blemish looks like a minor scrape of the paint from possibly taking the box off. cannot recommend a repair because there is no paint to put on the unit and it is not causing a functional issue to the unit worth deeming non-repairable. cx said they will just get touch up paint from lowes. unit is working as designed. job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAK0
Near Red Lion, Pennsylvania 17356
Drew B.
Job Details: 12/02/2022
cx complaint that unit is getting the f8e4 code and water was in float tray.. cleaned water checkd sels and all connections that could leak and reseated the tray switch znd now runs for 10 mins didnt find leak but will need cleaned being the suds amount after testing empty.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greensboro, Maryland 21639
Andrew W.
Job Details: 12/02/2022
"Per prior diagnosis, replaced motor, control, wire harness, inlet valve, capacitor, and lid lock latch. could not test unit because cx had another unit hooked up in the way. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS1
Near Ashburn, Virginia 20147
Ezra M.
Job Details: 12/02/2022
no operation. found fuse at control open. will need fuse to further test unit. landlord denied repair.
We serviced a
WHIRLPOOL DRYER
Model MED5500FW2
Near Ashburn, Virginia 20147
Ezra M.
Job Details: 12/02/2022
"installed belt and pulley, tested, sounds normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Leesburg, Virginia 20175
Ezra M.
Job Details: 12/02/2022
replaced dispenser
We serviced a
KITCHENAID OVEN
Model KERS306BSS0
Near Milford Mill, Maryland 21244
Justin S.
Job Details: 12/02/2022
cx says the burners are working but the display doesnt. found 120/240/120vac to the terminal block without any damaged wires. the control is getting 120vac. when power was reset the display came back. the unit is now preheating with bake. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
Cx stated light will not come on inspected tested and verified cx complaint found door switch in FC not actuating replaced from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS6
Near Myrtle Beach, South Carolina 29579
Jason T.
Job Details: 12/02/2022
"Installed parts to complete the repair, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Virginia Beach, Virginia 23464
Zachery R.
Job Details: 12/02/2022
"replaced gearcase, washplate, motor, and clutch, calibrated and tested, unit working as designed. left old parts with cx."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Chesapeake, Virginia 23320
Austin D.
Job Details: 12/02/2022
cx complaint the unit is leaking at the bottom. checked the unit and found that the ice maker warter line was leaking at the conection at the bottom. reseated the water line and tested. unit is no longer leaking.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Virginia Beach, Virginia 23453
Anthony D.
Job Details: 12/02/2022
replaced all parts calibrated tested unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Myrtle Beach, South Carolina
Jason T.
Job Details: 12/02/2022
"Tech called and spoke with tech line in reference to the unit, was advised the unit will disable the broil cycle when the door is left open to cook, this is a Safety design per tech line, spoke with Chris REF # 7735190455 to document. Also called and spoke with the cx to advise that the broil is working as designed when the door is closed, when left open the flame will shut off, cx agreed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Wilmington, Delaware 19805
Alexander W.
Job Details: 12/02/2022
Cx stated unit not drying clothes inspected tested and verified cx complaint found nothing wrong with dryer washer not spinning clothes out properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Fallston, Maryland 21047
Neil H.
Job Details: 12/02/2022
CX COMPLAINT THE HEATER WAS ONLY GETTING 5VAC FOUND CONTROL NOT SENDING PROPER VOLTAGE REPLACED AND THE HEATER NOW WORKING GOOD.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Norfolk, Virginia 23513
Carl A.
Job Details: 12/02/2022
cx cancelled at door
We serviced a
JENNAIR OVEN
Model JJW2827WS02
Near Potomac, Maryland 20854
Roberto I.
Job Details: 12/02/2022
"Cx complaint bake cycle on upper oven was started, but lower oven preheated instead. It went on over temperature, a 'call service' message came on the display, and I had to flip the breaker off.Ran diag, found no errors. Tested lower oven relays, they worked as designed. Ran a 350F bake cycle on upper oven and inserted thermocouple on lower oven. The upper preheated and the lower didn't go over 75F. Unable to replicate any issue.Called tech line, spoke to Andy and explained all I did. He had no idea and told me to try to replicate the issue. I was unable to replicate any issue, the oven worked as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Leonardtown, Maryland 20650
Shane B.
Job Details: 12/02/2022
"cx complaint is the unit displaying SUDS and F21. unit does not drain or complete cycles. checked for codes. found F21 saved several times. ran a drain and spin. pump does run. i inspected drain pump. found trap clogged with baby socks and other debry. once clear i tested the unit and it filled, washed and drained properly. unit is working as designed. cx paid service call."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Staunton, Virginia 24401
Danny R.
Job Details: 12/02/2022
installed parts checosk
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Quinton, Virginia 23141
Jonathon C.
Job Details: 12/02/2022
"cx complaint, not heating. found element OL, quoted cx for job with TCO. cx declined tco, only wanted element. quoted job without TCO at 310.83 cx accepted, replaced parts. tested unit, unit working as designed. job is complete. element blew due to poor airflow from clogged vent. reccomended cx have vent cleaned."
We serviced a
WHIRLPOOL ICE MAKER
Model WRX735SDHZ
Near Petersburg, Virginia 23803
Chris B.
Job Details: 12/02/2022
cx denied service stated unit is now making ice
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Kingsville, Maryland 21087
Neil H.
Job Details: 12/02/2022
CX COMPLAINT TOP LF LIGHT OUT AND FC LIGHT REPLACED BOTH UNIT CHECKED GOOD
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Fountain, North Carolina 27829
Branden R.
Job Details: 12/02/2022
"came out to replace cooktop , disassembled and replaced cooktop , tested unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bealeton, Virginia 22712
Daniel J.
Job Details: 12/02/2022
fridge complaint icemaker not keeping up with families needs checked tray ice in tray about one cycle confirmed iceroom fan moving cold air from freezer replaced icemaker cycled water filled into tray