Service History 759 - VIA Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22ECWH00

Near Chevy Chase, MD 20815

Samuel R.

Job Details: 12/02/2022

cx complaint unit doesw not dispense water.inspected unit and could confirm cx complaint.unit will also need door gaskets as they are moldy and torn.cx advised they wiull need to find water shut off as husband is not home.will do full repair on return visit.advised cx will need water shut off.cx owes labor W10443315 3 tribles W10830287 1 tribles; ordrng 2 W10830287 (gasket)s and 1 W10443315 (freezer door gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Reading, PA 19608

Justin L.

Job Details: 12/02/2022

Was able to replace parts per previous visit. Unit now checks good. No further work needed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Alexandria, VA 22308

Dustin F.

Job Details: 12/02/2022

"Upon Arrival, I found the Job Was incorrectly dispatched with the wrong model number and pre id parts for the wrong machine. CX sadly will have to call in and get the call redispatched"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Henrico, VA 23294

Kyle A.

Job Details: 12/02/2022

Installed fused and unit now has power but ui is unresponsive. Control is only sending 8vdc to ui.; ordrng 1 W11388040 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Darlington, MD 21034

Neil H.

Job Details: 12/02/2022

COMPLAINT HEATING NOT WORKING I CONFIRMED IT RUNNING DIA TEST MODE AND CHECKED THE HEATER FOR CONT. CHECKED GOOD AND CHECKED THE HARNESS OREDRING NEW CONTROL; ordrng 1 W11462458 (CNTRL-ELEC) and 1 W11573758 (THERMOSTAT)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Richmond, VA 23237

Chris B.

Job Details: 12/02/2022

cx comp unit unit will not stop and take hours to finish cycle insp unit conf cx comp found wire not seated on valve seated wire tested unit working as desighned

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near York, PA 17408

Bernard M.

Job Details: 12/02/2022

"Replaced lid latch,capacitor and control, ran auto test and unit completed test without issues or noise. Unit runs as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Palmyra, VA 22963

Kyle A.

Job Details: 12/02/2022

Cx was unavailable.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Goldsboro, PA 17319

Fred G.

Job Details: 12/02/2022

"cx complaint unit is leaking from underneath. inspected unit and found inlet valve is cracked at the valve itself, causing the leak. unit will need inlet valve to fix leak issue. scheduled cx for a return visit for 12/7/22.; schdld next appmnt for 12/7 WED !"

We serviced a

JENN-AIR BUILT-IN M/W

Model JMDFS30HL0

Near Springfield, VA 22153

Dustin F.

Job Details: 12/02/2022

"Installed Ordered parts by previous tech, Found Cabinet/Frame Damaged from delivery, Contacted WP TL and spoke to Sterling he stated unit was deemed umrepairable based on pictures and information i gave him. Gave me to give to the CX and advised me to point CX twords JA CS."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Selbyville, DE 19975

Michael E.

Job Details: 12/02/2022

Replaced UI as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Bristow, VA 20136

Demonte S.

Job Details: 12/02/2022

Installed the Control Board. Tested the unit. Unit is working properly.

We serviced a

KITCHENAID OVEN

Model KERS306BSS0

Near Milford Mill, MD 21244

Justin S.

Job Details: 12/02/2022

cx says the burners are working but the display doesnt. found 120/240/120vac to the terminal block without any damaged wires. the control is getting 120vac. when power was reset the display came back. the unit is now preheating with bake. the unit is now good

We serviced a

WHIRLPOOL COOKTOP

Model G7CG3064XS00

Near Havre de Grace, MD 21078

Neil H.

Job Details: 12/02/2022

"CX COMPLAINT THE LR BURNER NOT SPARKING BUT ELECTRODE GOOD AND THE LF BURNER SWITCH IS LOCKED AND KNOB BROKEN 755.06 TOTAL CX WILL THINK ABOUT REPAIRING 120 COLLECTED; ordrng 1 WPW10284885 (knob) and 1 W10441652 ( Valve, Gas (lf,rr))"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Dover, DE 19901

Andrew W.

Job Details: 12/02/2022

"Per prior tech's diag, replaced catch. door hinges were bent some, also adjusted them so the door stayed shut. unit is now working as designed. job complete. called office and spoke the Ethan to verify cx was all paid up in full."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ashland, VA 23005

Thomas B.

Job Details: 12/02/2022

Cx complaint unit is not working properly inspected unit found seal along bottom of door not sealing properly removed door resealed and replaced tested unit now functions normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC604FSS00

Near Arlington, VA 22207

David J.

Job Details: 12/02/2022

"CX complaint water will sporadically work here and there. After last text visit, he had found this unit needed a pressure regulator for the waterline. Arrived to the job and inspected unit and found that this unit has a steel braided line which is not compatible with the pressure regulator. Found that when disconnecting the water filter theres a lot of pressure behind it and reinstalling it. You have to muscle it on because of the pressure. Ordering pecks line to properly secure pressure regulator. That way that this issue is no longer present. Will return when parts come in.; ordrng 1 W10267701RP (Pex line) and 1 Look (Look)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Delta, PA 17314

Drew B.

Job Details: 12/02/2022

rwplaced element but foudn the sump to be leaking middle of unit when tested will need new wash motor call to reschd; ordrng 1 W11416362 (sump 3@trb)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Pasadena, MD 21122

Andrew H.

Job Details: 12/02/2022

"Cx complaint unit did not complete cycle, cx states unit has not had same issue since requesting service call. Entered unit into diagnostic mode found F0E5 (off balance load), and F7E8 (motor drive module over temp). Unit was severely out of balance. Adjusted feet to level/balance unit. Advised cx to not overload unit with heavy items."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Virginia Beach, VA 23456

Anthony D.

Job Details: 12/02/2022

cx complaint unit has dent in door causing bad seal around outer glass replaced outer door tested unit working as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Newsoms, VA 23874

Zachery R.

Job Details: 12/02/2022

"replaced control, adjusted outter panel, tested, unit working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Newsoms, VA 23874

Zachery R.

Job Details: 12/02/2022

"replaced control, adjusted outter panel, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Selbyville, DE 19975

Michael E.

Job Details: 12/02/2022

"CX complaint: banging sound. Tested and verified complaint. I found the drain and water lines were tapping trhe wall behind unit. I secured the lines, tested unit and it is now working prioperly. Job is complete"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Manassas, VA 20109

Demonte S.

Job Details: 12/02/2022

Installed the Hot Water Valve. Tested the unit. No Leaks. Unit is working as Designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rockville, MD 20850

Roberto I.

Job Details: 12/02/2022

"CX complaint nome plate is coming off. Confirmed complaint, part needs to be replaced, but the cx doesn't have any invoice or delivery receipt showing the 'within 30 days'. He will get in touch with the store. If we go back, please pre id badge again W10876598; ordrng 1 W10876598 (badge)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newport News, VA 23608

Carl A.

Job Details: 12/02/2022

"cx complaint of unit nmaking a grinding noise,checked unit to find no error codes at this time,checked bottom of unit to find that splinds have grinded on both the gear case and splutch replaced sputch as the moment but unit is going to need a grear case as leaking oil from it ordering parts needed for repairs; ordrng 1 W10752187 (Washplate Screw) and 1 W11510461 (WASHPLATE) and 1 W11449840 (Gearcase) and 1 W10721967 (Drive Clutch Kit) and 1 W11239857 (belt) and 1 LOOK/LOOK"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ashland, VA 23005

Thomas B.

Job Details: 12/02/2022

Cx complaint unit is not working properly inspected unit found seal along bottom of door not sealing properly removed door resealed and replaced tested unit now functions normally

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Carlisle, PA 17013

Fred G.

Job Details: 12/02/2022

i was able to access unit and replace the FC door and nameplate as per previous visit. heated door gasket to form to body of unit. unit now checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Stafford, VA 22554

Carl R.

Job Details: 12/02/2022

"Cx complaint is, Washer is making really loud sounds when changing wash modes-jamming noise sounds like a grinding. Talked with cx and cx has recording of the sound. Looked underneath and removed the cover to splutch. Removed fastener and belt and splutch, seen plastic dust. Replaced splutch and installed other parts. Tested unit, no more grinding. Unit working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Milford Mill, MD 21244

Justin S.

Job Details: 12/02/2022

cx says after she starts a cycle the unit waits for a few minutes then shows completed. no error codes in memory. ran the diagnostic cycle and the unit is filling draining agitating and spinning good. visual inspection looks good. reset power and calibrated but got a f7e1(tach). checked the tach sensor in sensor feedback and doesnt move. the unit needs parts. cx does not wish to proceed at this time and will call in if they want to continue; ordrng 1 W10913953 (actuator(49.40)) and 1 W11543997 (control(150.29))

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW

Near Prince George, VA 23875

Joseph D.

Job Details: 12/02/2022

unit with failed lid lock; ordrng 1 W11513248 (lid latch)

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPA00

Near Selbyville, DE 19975

Michael E.

Job Details: 12/02/2022

CX complaint: melting ice. Tested and verified complaint. I replaced the grid cutter which WP had sent to CX. Tested unit and grid is warm but not hot. Unit is working properly. Job is complete

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Woodbine, MD 21797

Marc M.

Job Details: 12/02/2022

orifice holder and orifice sent are clearly a natural gas fitting where as the fittings installed on the unit currently are the appropriate propane fittings. contacted techline to discuss what led to the decision to replace the orifice/orifice holder as unit appears to be operating as any normal unit would. contacted techline to send pics of flames sizes on both 'hi' and 'lo'. per bruce at techline unit is in fact opperating as designed and parts will not be needed. if cx has any further concerns with unit function she may contact WP cx service with file number.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Leesburg, VA 20175

Ezra M.

Job Details: 12/02/2022

replaced dispenser

We serviced a

WHIRLPOOL N/A

Model MAV7260BWW

Near Elizabeth City, NC 27909

Branden R.

Job Details: 12/02/2022

"cx complaint unit will not power on , checked unit and found bad timer on unit , has proper vac going to timer but timer is DOA , uninstalled and found gearcase will need to be replaced found washer pully failed and crakced outter tub with motor , unit will need new outter tub so unit dont leak , ordering full gearcase repair , timer and outter tub for proper repair to be done while testing could not locate o ring on gearcase ordering new one for repair .; ordrng 1 22004312 (timer) and 1 35-2018 (stator) and 1 35-6615 (Whirlpool Ht Trans/seal Hub) and 1 22002742 (outter tub) and 1 12002213 (Whirlpool Washer Pulley & Thrust Bearing Kit) and 1 25-7941 (o ring)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Stafford, VA 22554

Carl R.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Annandale, VA 22003

Lloyd B.

Job Details: 12/02/2022

Cx complained the rf burner would only stay on high. Inspected the unit and found a bad switch. Also there are burn marks on the element. Unit needs switch and element.; ordrng 1 WP3149400 (switch)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Woodbridge, VA 22193

Carl R.

Job Details: 12/02/2022

"Cx complaint is, F9 E1 - Front Load Washer- LID IS LOCK. WATER INSIDE UNIT. checked unit for fault codes, found f9e1. Cleared code and tried to drain unit. Unit didn't drain. No noise from drain pump. Checked power at the control. Control is giving 121vac to the pump, pump is getting 121vac. Unit will need a drain pump. Ordering drain pump W11458345; ordrng 1 W11458345 (Drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Louisa, VA 23093

Kyle A.

Job Details: 12/02/2022

Cx complaint of unit not washing. Did confirm water in drain pan. Removed water amd found unit gasket not seated and unit leaning forward. Raised front legs and reseated gasket and unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Alexandria, VA 22315

Dustin F.

Job Details: 12/02/2022

"CX complaint: Icemaker Keeps Locking up and not dropping ice correctly. Inspected unit, confirmed CX complaint. Jumped Ice maker and ice maker locked up halfway through the drop. CX already ordered an icemaker. I advised him if i install his, it will NOT be warrantied. He agreed and i replaced his icemaker with his ordered part. Cycled icemaker and it complete a cycle with no issue. collected $230.00 for Service fee and labor."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Ellicott City, MD 21042

Robert L.

Job Details: 12/02/2022

"cx defrosted 48 hours, still couldnt get door open, steamed for about 30 minutes still wouldnt budge, used pry bar and was able to get open, massive ice caused from clogged evap drain, cleared all ice and creplaced drain tube,, bottom right FC door plug pulled out of liner, was able to get back in but loose, ordering Fc door stainless , cx aware of time frame, to inspect and no haul away; ordrng 1 LW10341279 (dor-fip ss)"

We serviced a

KITCHENAID RANGE

Model KERS303BSS0

Near Linden, VA 22642

Daniel J.

Job Details: 12/02/2022

replaced baking element heating rod broken nolonger connected after preheated to 350 f temps reached preheat temps

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290REY

Near New Market, MD 21774

Marc M.

Job Details: 12/02/2022

installed compressor and filter drier and pulled unit into 30 inch vacuum. unit held vacuum with no leaks. charged unit with 5.00oz of 134a and tested. unit developed full frost pattern on evap and now checks good.

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Bethesda, MD 20817

Israel R.

Job Details: 12/02/2022

SR// 7735190560. Service Pointer #: W11464775. F2E1 Stuck key F3E1 Left oven sensor open or shorted. Customer complaint unit is not starting all the time and the start button just flashes and never stop. I tested the unit and the unit isworking sometimes and sometimes is not working. I called techline and they advice to to the service pointer to replace the small oven sensor first before replacing the UI. Last time we replace the right sensor but not the left. And adviced to check the harness and test for grounding or fraying. Im ordering the sensor and if we can get both UI by the time we come back send them and we wil put them on after replacing the sensor and testing if it works. But if not just send a tech with the sensor and we can replace it and test it and see if it works.; ordrng 1 W10859573 (sensor) and 1 W11355248 (UI) and 1 look (look)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Myrtle Beach, SC

Jason T.

Job Details: 12/02/2022

"Cx complaint, no water-ice from the dispenser, inlet valve failure, warm air migration caused the water tank to freeze. Installed parts from truck stoock to complete the repair, verified all unit functions for proper operation...working as designed.; ordrng 1 WPW10341320 (valve-inlt JT VS) and 1 212643 (sealer-gum JT VS), used 1 WPW10341320 (INLET-VALVE), and 1 212643 (PERMAGUM) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Annapolis, MD 21401

Mitchell H.

Job Details: 12/02/2022

cx complaint unit freezing and then spoiling food because temps are so inconsistent. replaced all 3 controls. set to rec temps. unit should be good to go. infomred cx to monitor it over the next few weeks and let us know if issue is still there or not.

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630DS01

Near Upper Marlboro, MD 20774

Shawn D.

Job Details: 12/02/2022

cx compalint unit is giving off gas smell. inspected unit and this is a double wall oven no gas. infomred cx there will be a burning smell when using self clean and now understands the smell she was smelling was not gas. cx started a self clean before i left. unit is good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Annapolis, MD 21401

Mitchell H.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Reading, PA 19609

Justin L.

Job Details: 12/02/2022

Cx complaint rack hanging. Was able to access unit and found failed adjuster and pivot clip. Attempted to replace adjuster and found part defective. Reordering and setting return for Thur 12/8/22; ordrng 1 W10712395 (adjuster) and 1 WPW10082853 (pivot clip)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Quantico, VA 22134

Carl R.

Job Details: 12/02/2022

"Cx complaint is, Not Operating or Won't Start - Has Power - Top Load Washer. Found unit unplugged, and looked underneath washer to see if drain pump wires was broken. Drain pump wires are intact. Removed cover to actuator and splutch, both are connected. Fault error code is f1E1 main ACU NEEDED. FOUND that the unit may not be on its own circuit breaker. Asked that the washer to be checked and put on its own circuit breaker. Ordering main ACUW11556725, fasciaW11561182,, controlW11481116; ordrng 1 W11556725 (ACU) and 1 W11561182 (Fascia) and 1 W11481116 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Springfield, VA 22150

Dustin F.

Job Details: 12/02/2022

"CX complaint: Unit not workingInspected unit, found F3 E1 code, code not listed in tech sheet. Ran test cycle unit would get to agitate and humm and not agitate. then stop cycle.Tilted unit back, found capacitor failed, leaking thermal paste everywhere. ORdering new capacitor, Belt, and clutch kit. Belt was also slipping, cutting into clutch. I removed Capacitor and asked CX to not plug in or attempt to use Unit till repaired. She has capacitor in a zip lock bag with the mounting screw, so it wont leak all over the floor.; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (CLutch Kit) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL FREEZER

Model ASI2175GRS07

Near Glen Burnie, MD 21061

Alexander D.

Job Details: 12/02/2022

"replaced control, tested unit. advised cx to monitor and call back if issues persist"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Midlothian, VA 23112

Jerod R.

Job Details: 12/02/2022

"tested unit found unit had bad strike , replaced and tested unit is now fully functional"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Bristow, VA 20136

Demonte S.

Job Details: 12/02/2022

Installed the Control Board. Tested the unit. Unit is working properly.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Bristow, VA 20136

Demonte S.

Job Details: 12/02/2022

Installed the Control Board. Tested the unit. Unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model KFGG500ESS3

Near Elkridge, MD 21075

Robert L.

Job Details: 12/02/2022

"installed center orifice holder per previous, tested all ops ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS4

Near Biglerville, PA 17307

Andrew S.

Job Details: 12/02/2022

Per previous diag I was able to access and replace the damper door. I then repowered the unit and found that the damper is functioning as intended. Job complete I collected the labor charge .

We serviced a

WHIRLPOOL DRYER

Model MED5500FW2

Near Ashburn, VA 20147

Ezra M.

Job Details: 12/02/2022

"installed belt and pulley, tested, sounds normal"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashburn, VA 20147

Ezra M.

Job Details: 12/02/2022

"did no receive inlet valve, received water inlet instead, unit also storing error f9e1, ordering inlet valve and drainpump.; ordrng 1 W11434044 (fill valve) and 1 W11412291 (drainpump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Virginia Beach, VA 23456

Anthony D.

Job Details: 12/02/2022

cx complaint unit still making noise checked unit to find evap covered in ice upon defrosting evap with steamer noticed defrost heater connector was not plugged in plugged connector backing finished defrosting unit tested unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Goldsboro, PA 17319

Bernard M.

Job Details: 12/02/2022

Cx complaint the unit's lid won't lock to start cycle. Entered into diag and found error code F82 lid lock fault. Ran test cycle and unit completed cycle without issues. Gave cx quote for full repair and they'll be purchasing new unit.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near McLean, VA 22101

Jason A.

Job Details: 12/02/2022

CX complaint OVEN doesnt maintain temps. Measure sensor resistance &test mode shows temp is 84F & unit has not been used since last night. Display sections are not working. See SDpics. CX on vacation Jan2 to March5 > JJ; ordrng 1 W11105615 (Display) and 1 LOOK (LOOK) and 1 CXonvacationJan2toMarch5 (CX on vacation Jan2 to March5)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Ashland, VA 23005

Thomas B.

Job Details: 12/02/2022

Cx complaint unit is not working properly inspected unit found the left hand side door dented ordering door skinfor repair; ordrng 1 W11455430 (Door skin) and 1 W11178521 (nameplate)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Arlington, VA 22205

David J.

Job Details: 12/02/2022

CX complaint LEDs are dim in refrigerator. Also pantry UI is not working and freezer drawer is defective and will not piece together after previous visit. Found what unit needed arrive today and replaced pantry UI along with user interface in pantry. Found that the freezer LED was out and the top left LED and refrigerator is out replace both LEDs. Pantry you are in our house power and works correctly along with all the lights are lit in the unit unit is not working as intended. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 12/02/2022

"Installed new valve and dispenser, tested unit. Job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/02/2022

CX COMPLAINT UNIT MAKING NOISE UNIT HAS CLOTHES IN IT AND IT IS MAKING STRAINING NOISE AND THE SCREWS ON THE FLOOR NOT SURE WHAT THEY GO TO BUT IT'S NOT THE WASHER ORDERING GEARCASE AND SPLUTCH NEEDED UNIT SOUNDED NORMAL EMPTY BUT LOUD FULL; ordrng 1 W11454734 (Whirlpool Washer Transmission Gearcase) and 1 W10721967 (Whirlpool Washer Drive Clutch Kit) and 1 W11239857 (belt)

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290REY

Near New Market, MD 21774

Marc M.

Job Details: 12/02/2022

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290REY

Near New Market, MD 21774

Marc M.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL DRYER

Model MEDB955FC1

Near Annapolis, MD 21403

Mitchell H.

Job Details: 12/02/2022

cx complaint unit is banging. replaced drum and tested. unit is now good to go. cx approves. job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT4

Near Ellicott City, MD 21042

Robert L.

Job Details: 12/02/2022

"installed new dispenser with bracket per previous, tested all ops ok"

We serviced a

WHIRLPOOL DRYER

Model MED6630HW2

Near Glen Allen, VA 23059

Kyle A.

Job Details: 12/02/2022

Cx complaint of loud scraping noise. Did confirm drum is contacting right panel. Ordering panel and drum as drum is malformed.; ordrng 1 W11233548 (Side panel) and 1 W10381481 (Drum)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Henrico, VA 23294

Kyle A.

Job Details: 12/02/2022

Installed fused and unit now has power but ui is unresponsive. Control is only sending 8vdc to ui.; ordrng 1 W11388040 (Control)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Richmond, VA 23230

Jonathon C.

Job Details: 12/02/2022

"cx complaint, lid latch failed. replaced parts per prior diag. tested unit. unit working as designed. job is complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Virginia Beach, VA 23456

Anthony D.

Job Details: 12/02/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Martinsburg, WV 25405

Ken M.

Job Details: 12/02/2022

Door received with a water line that will not fit the current barrel connector. Ordering connector.; ordrng 1 WP4373559 (fitting)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Camp Hill, PA 17011

Fred G.

Job Details: 12/02/2022

cx complaint unit is putting off a gas smell when lighting oven. inspected unit and first turned bake on and found gas came on and then unit sparked and lite the bake burner. I also checked the broil and found it called for gas and then it lite. all odors the unit is putting off is normal. unit is working as designed. unit checks good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bowie, MD 20721

Shawn D.

Job Details: 12/02/2022

"cx compalint unti is not working. inspected unit then plugged it in and drain pump is running, canceld it out then checked for errors and has f0e5 cleared code then ran service ccyle and everything passed but seems like when spinning its slipping. checked under unit no belt is good gearcase looks good. removed wash plate to find the hub going bad. replaced hub then ran servuce cycle agan and sounds good. calibrated control. unit is good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS4

Near Biglerville, PA 17307

Andrew S.

Job Details: 12/02/2022

Per previous diag I was able to access and replace the damper door. I then repowered the unit and found that the damper is functioning as intended. Job complete I collected the labor charge via Check #1046 for $120.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS4

Near Biglerville, PA 17307

Andrew S.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Virginia Beach, VA 23464

Zachery R.

Job Details: 12/02/2022

"replaced switch, tested, unit working as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Ellicott City, MD 21042

Robert L.

Job Details: 12/02/2022

"cx complaint noise every house and buzzing, icecmaker cycling with no water, contractor found water off under sink once on was able to cycle icemaker and noises stopped, cx to record and further noise issue, tested all ops ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS30FXSS1

Near Ashburn, VA 20147

Ezra M.

Job Details: 12/02/2022

no operation. found fuse at control open. will need fuse to further test unit. landlord denied repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rockville, MD 20850

Roberto I.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL FREEZER

Model ASI2175GRS07

Near Glen Burnie, MD 21061

Alexander D.

Job Details: 12/02/2022

"replaced control, tested unit. advised cx to monitor and call back if issues persist"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Stafford, VA 22554

Carl R.

Job Details: 12/02/2022

"Cx complaint is, AIG DW rack rollers broke off. Inspected unit and seen wheel no longer intact. Pulled unit from rails and removed original adjuster and installed new updated adjuster. Unit working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Bowie, MD 20716

Shawn D.

Job Details: 12/02/2022

cx complaint fridge door making a noise when opeing. inspected unit and conifmred noise when opening. checked door to find the bottom of it where hinge goes into cracked allowing it to wiggle. ordering new fridge door for return; ordrng 1 LW10916047 (door stianles) and 1 look (look)

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Springfield, VA 22151

Lloyd B.

Job Details: 12/02/2022

"Cx complained of wet clothes. Inspected the unit and found in diagnostics, the unit barely drained. There was a shirt stuck in the drain hole. Removed tub, removed shirt and tested and it now fills, washes and drains. There is a crack in the agitator. Unit needs new agitator; ordrng 1 W10752283 (agitator)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Pasadena, MD 21122

Alexander D.

Job Details: 12/02/2022

"cx complaint unit making grinding/rattling noise, water splashes on the lid and sometimes clothes dont seem like they got wet and some of the clothes are warm but not all of them. inspected unit and verified complaint. advised cx that splashing on the lid is normal because the water coming out of the faucet hits the basket close to the top. hoses arent reversed and have good water pressure coming all valves, noticed loud whistling noise from valve when hot was filling. cx played me video of sound and it sounds like slider or gearcase. tried replacing slider but there is alot of play in gearcase. leveled unit, ran calibration and autotest, can still hear noise. ordering gearcase, slider, clutch, control and valve. call cx to schedule return once we have eta on parts.; ordrng 1 W11449841 (gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11510463 (control) and 1 W11220230 (valve) and 1 LOOK (LOOK)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Selbyville, DE 19975

Michael E.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Bethesda, MD 20817

Roberto I.

Job Details: 12/02/2022

"Cx complaint random banging noise during spin.Ran test mode, no errors. Shocks tested ok and no shipping bolts on the unit. Ran a complete test cycle, the unit worked ok and didn't make any noise. Inspected legs, level and all the hoses. I was unable to replicate any issue."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Bethesda, MD 20817

Roberto I.

Job Details: 12/02/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Leesburg, VA 20175

Ezra M.

Job Details: 12/02/2022

"noise concerns, doors uneven, unit not leveled, first noise caused by condenser rubbing cardboard sheet under condenser, second noise is compressor and is normal. leveled unit, adjusted doors."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Potomac, MD 20854

Roberto I.

Job Details: 12/02/2022

"CX complaint dryer keeps runing after the cycle is done. The tenant was not present, I was unable to ask any questions and the maintenence person didn't know much about.Ran test mode, no errors. Ran a sensor dry cycle with a piece of wet paper towel on the sensor bars. The cycle ended in about 16 minutes, the paper was completely dry. I waoted several minutes and I didn't see any issue like the dryer keep running or the drum spinning. Instructed maintenence about wrinckle control/wrinckle shield options, and explained that if this options are selected, the drum randomly keeps moving, after the cycle is done, to prevent wrinckles on clothes. Collected $120"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Alexandria, VA 22314

Lloyd B.

Job Details: 12/02/2022

"Cx complained the burner did not work and the burttons at times did not work. Inspected the unit and found with the pot the cx was using, the burner did not recognize a pot on it. With a larger pot, the unit worked. There is a stuck key error. Unit needs new console; ordrng 1 W11034444 (console)"

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Bethesda, MD 20817

Israel R.

Job Details: 12/02/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Silver Spring, MD 20906

Israel R.

Job Details: 12/02/2022

Installed new motor and ntested. Unit is back to normal operations.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Richmond, VA 23230

Jonathon C.

Job Details: 12/02/2022

"cx complaint, lid latch failed. replaced parts per prior diag. tested unit. unit working as designed. job is complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Martinsburg, WV 25404

Ken M.

Job Details: 12/02/2022

"Received a bulb instead of a socket. Confirmed part # ordered is correct. Reordering socket.; ordrng 1 W10210871 (holder,lamp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLS36FMB01

Near Arnold, MD 21012

Andrew H.

Job Details: 12/02/2022

"Cx complaint unit is beeping. when replacing control noticed connectors did not match. referred to service pointer W10823361, found proper control replacement for KBLS36FMB01 is W10818296. Notified cx new board will have to be ordered, office will contact cx to schedule replacement.; ordrng 1 W10818296 (control kit)"

We serviced a

KITCHENAID RANGE

Model KERS303BSS0

Near Linden, VA 22642

Daniel J.

Job Details: 12/02/2022

replaced baking element heating rod broken nolonger connected after preheated to 350 f temps reached preheat temps

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