We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Richmond, Virginia 23236
Jerod R.
Job Details:
12/02/2022
"tested unit found unit has bad ice grid heater , wire is severed; ordrng 1 W10919199 (grid-cuttr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Myrtle Beach, South Carolina 29588
Jason T.
Job Details:
12/02/2022
"Cx complaint, no-cool installed parts to complete the repair, vacuumed and charged with 68 grams of R600A. Verified proper sor flow, cooling-freezing...working as designed.; ordrng 1 R600A (R600A JT VS) and 1 LOOK (LOOK) and 1 W11109499 (drier-tube JT VS), used 1 R600A (R600A), and 1 W11109499 (DRIER-TUBE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Winchester, Virginia 22603
Ricky E.
Job Details:
12/02/2022
compressor shipped unpressurerized and rattling.. will reorder part...; ordrng 1 W10507884 (compressor)
We serviced a
JENN-AIR OVEN
Model JJW2827DS01
Near Fairfax, Virginia 22032
Jason A.
Job Details:
12/02/2022
J14OLE1AP1. CX compalint DBL OVEN F2E1 error codes. Replaced console. - console is new & factory sealed. Prog Model JJW2827 & set date & time. Test both ovens heat to 350F. No error codes. Seals are stiff & flattened. Parts OOS. CX paid labor $110 > JJ; ordrng 2 W10739090 (Upr & Lwr gaskets)s
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Washington, District of Columbia 20009
Samuel R.
Job Details:
12/02/2022
spoke with cx and advised they will reshedule for friday the 16th; schdld next appmnt for 12/16 FRI Am
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Norfolk, Virginia 23513
Carl A.
Job Details:
12/02/2022
"cx complaint of unit locking and unlocking,checked unit to find no error codes at this time called techline spoke with Rob ran unit through diagnoise tested componets unit is working as designed found bezel to be broken and the bottom part of door switch broken as well,advise cx on use of soap as they are use up to the number 4 line on cup that comes with the degregeant,also advise cx to run clean wash mode as instruced by techline SR#7735187754; ordrng 1 W11643703 (BEZEL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Windsor, North Carolina 27983
Branden R.
Job Details:
12/02/2022
"cx complaint crack in the bottom of the refrigerator. checked unit and found hairline crack on liner inside fridge . allowing warm air into unit and cause moisture build up , ordering liner epoxy repair kit and whirlpool touch up paint for proper repair to be done .; ordrng 1 8201700 (Liner Epoxy Repair Kit) and 1 72017 (Whirlpool Appliance Touch Up Paint, White)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Washington, District of Columbia 20002
Emmanuel R.
Job Details:
12/02/2022
"Cs unit isnt agitating and its leaving red stains on the clothes. Confirmed complain. I found the unit would agitate but the splines on the washplate, drive hub and gear case are completely gone. The splines are corroded and shaved almost all the way off. Unit needs a gear case, drivehub and a washplate to restore proper operation. Ordering parts. Advised customer not to use the machine.; ordrng 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W10752187 (screw) and 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Fredericksburg, Virginia 22408
Tanner B.
Job Details:
12/02/2022
"CX Concern of the units burner not working well , found the units lf burner flame very high on low , adjusted the units valve and tested unit .. LF burner working well , flame is corrected.. Also noticed the bottom bake burner cover warped and not staying in place .. Unable to secure cover ..; ordrng 1 WP3195097 (COVER) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
12/02/2022
"Cx complained the unit did not cool. Inspected the unit and found frost on the rc evap. Spoke with tech support and we tried to get the rc and fc fans to run in diagnostics but they did not, only the cond fan. Checked for voltage at the connection and there is 12vdc. Checked for continuity on the yellow wire and it was there. Tech support says to replace all evap fans and control at the same time. SR7735189356; ordrng 2 W10683015 (rc fan)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Milton, Delaware 19968
Frederick R.
Job Details:
12/02/2022
"Upon arrival Unit was working as designed except for the ice maker. FC temp was-2 and RC was 37. Evap fan running properly. Checked voltage from control and got 12.74vdc and same at fan itself. CX claims that carboard on boxes gets soft every now and then. Checked line going into IM and it was not frozen, however the fitting on valve itself was cracked in half. This is the reason water is not getting to IM. Made sure line was seated properlySpoke to Ed at WPTL (SR#7734846698). Went over findings and was tolf all my readings were good. Thinks the soft boxes are from unit being in defrost or CX leaving door open accidentally. Ordering dual valve. Spoke to CE and CX rescheduled for 12/9/22.; ordrng 1 W11482383 (dual valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kingsville, Maryland 21087
Neil H.
Job Details:
12/02/2022
NEED CALL SENT BACK ON MONDAY TO CALL TECH LINE AND THAN I WILL REACH BACK OUT TO CX'S BECAUSE THEY DON'T WANT ANY WORK DONE ON UNIT THEY WANT IT REPLACED BY LOWES; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Alexandria, Virginia 22315
Dustin F.
Job Details:
12/02/2022
"CX complaint: Dryer making noisesInspected unit, confirmed CX complaintInspected unit further, pulled off top and front panels, found heavy lint buildup in blower wheel (cleaned out with vacuum) and found the drum warped. ORdering New Drum Assembly and 2 rollers for return visit.; ordrng 1 W10508188 (Drum) and 2 WPW10314173 (Roller)s"
We serviced a
KITCHENAID OVEN
Model KDRS462VSS00
Near Washington, District of Columbia 20017
Emmanuel R.
Job Details:
12/02/2022
Pulled unit out and notice the cords are diffirent. The one on the unit is 4 prong 240 power cord and I recieved the 3 prong. I took pictures of the correct power cord. Please reorder and reschedule.; ordrng 1 PT500L (make sure its 4 prong cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elkridge, Maryland 21075
Robert L.
Job Details:
12/02/2022
"upon arrival unit shepard pratt hospital, unit extremely far form loading dock, spoke with cx they were willing to reschedule, NO RL; ordrng 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
12/02/2022
wrong compressor ordered due to the manufactuer code not being changed. my mistake. called the office and was able to get it rescheduled for the 9th. cx agreed and understood about the mistake. will return once the correct compressor is delivered.; ordrng 1 W11370574 (compressor)
We serviced a
JENNAIR DISHWASHER
Model JDTSS243GX0
Near Washington, District of Columbia 20009
Samuel R.
Job Details:
12/02/2022
cx complaint unit is not workinginspected unit and got error code f8e4.found drain pump to not be working.unit will need a new pump.WPW10531320 76 tribles; ordrng 1 WPW10531320 (drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Herndon, Virginia 20171
Richard B.
Job Details:
12/02/2022
"CX complant, Dryer has error code Inspected unit and found motor error code , Plugs tight. Changed motor from van stock and tested unit . Dryer working as designed. Job completed RB; ordrng 1 W11234001 (motor drive VS) and 1 looklook (look look), used 1 W11234001 (motor drive VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lewes, Delaware 19958
Michael E.
Job Details:
12/02/2022
"CX complaint: very loud when running. Tested and verified complaint. I found the condenser is rattling and the vibration is coming from the compressor which is vibrating excessively. Ordering compressor, coupler, dye drier, 2 count and SS tech needed per FR; ordrng 1 W11370574 (compressor) and 1 W11506635 (coupler) and 1 W10143759 (drier (service))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moyock, North Carolina 27958
Austin D.
Job Details:
12/02/2022
"cx complaint the unit is not cooling. checked the unit and found that the unit is expierencing an intermitten issue where the unit shuts down. no lights are on, no fans running, and the dispensers are not responsive. called techline and was told showing signs of a short. realistically with all the components effected they wanted me to try the panrty ui and harness first and see if that resolves the issue. was advised with temps that i had when arriving not to do SS.; ordrng 1 WPW10769076 (pantry ui) and 1 W11170612 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Warrenton, Virginia 20187
Daniel J.
Job Details:
12/02/2022
washer unable to start a cycle wont power on was able to enter diag cycle foud f6 e2 error ui acu communicatrion error and alo f2e1 error for stuck button removed panel found corrsion on back of ui sugguesting console be replaced replaced unit powers on and starts cycle but damage to front panel cracked near deep fill reordering console; ordrng 1 w11135391 (console (reorder damaged part))
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Virginia Beach, Virginia 23452
Anthony D.
Job Details:
12/02/2022
cx complaint unit not making ice checked unit to find E2 motor lost position code ordring icemaker to complete repair; ordrng 1 W11579560 (ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details:
12/02/2022
"Cx complaint unit doesn't cool. Entered service mode and ran test 38, accessed the compressor and found it running. Evap fan also running b ut unit wasn't cooling. Accessed evap and found no frost pattern. Unit will need sealed system repair. Also found the left bracket in freezer to be damaged and the middle rack doesn't slide in and out smooth. The freezer door has dents and scratches on it. Cx is inside the 30 days of purchase for cosmetic damage. Door to be shipped to cx address. Once all parts are in contact cx to reschedule.; ordrng 1 W11592010 (compressor) and 1 W11109499 (drier) and 1 W11291123 (evaporator) and 1 W11548259 (condenser) and 1 W11129486 (freezer door) and 1 W11241580 (left bracket) and 1 W10909682 (nameplate)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Alexandria, Virginia 22306
Dustin F.
Job Details:
12/02/2022
"Upon Arrival, Unit was stuck with lid lock on. Took top off to access control and replaced control per previous tech. Ran Test cycle and unit would not proceed after cold water and warm water valves were tested. No codes were present. Would not drain. Used Shop Vac to drain all water out of unit and clean floor. tested continuity for drain pump at j63 and j66 and got 24.7 ohms. Then went to drain pump and got 22,2 ohms at the drain pump its self. Drain pump was hot to touch, checked for clogs and found nothing. Tried test mode again and again, the drain pump would just hum and not work. unplugged unit to unlock then tried a drain and spin cycle. still, drain pump hums and unit doesnt work. Unit needs new drain pump. Ordering drain pump 32 in stack and scheduled cx please put on cancel list; ordrng 1 W11399437 (Drain Pump) and 1 Look (Look)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS
Near Chesterfield, Virginia 23832
Joseph D.
Job Details:
12/02/2022
could not locate; saved tckt
We serviced a
WHIRLPOOL RANGE
Model JED8430BDF
Near Richmond, Virginia 23229
Thomas B.
Job Details:
12/02/2022
Cx complaint unit is not working properly inspected unit found front right element inner element stays on with switch on or off unit will need new switch. Cx states was boiling water and it overflowed causing issue qouted 236.42 for switch replacement. Cx paid by CC in full; ordrng 1 WP74008248 (switch-inf)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Milford, Delaware 19963
Frederick R.
Job Details:
12/02/2022
"CX complaint is WM spins only. Inspected/tested and found unit has a faulty actuator. U;on further inspection found gearcase oil sprayed all over components under outer tub. Orderdering. Gearcase, actuator, motor, capacitor, splutch belt. This will be a 2ct gearcase job; ordrng 1 W11454734 (gearcase) and 1 W11497303 (motor) and 1 W11239857 (belt) and 1 W11239857 (belt) and 1 W11428524 (capacitor) and 1 WPW10427633 (pulley shield) and 1 W10721967 (splutch) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ocean View, Delaware 19970
Michael E.
Job Details:
12/02/2022
CX complain t: not filling properly. Tested and verified complaint. I found the unit is barely filling on auto sense. Ordering control and pressure switch hose. Scheduled return visit for 12/9 PM; ordrng 1 W10846364 (hose) and 1 W11498190 (control)
We serviced a
KITCHENAID FREEZER
Model KRSC503ESS00
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
12/02/2022
complaint weak cooling in freezer removed evap cpver pne bar and linelet line frosted other coils no frost pattern waited with evap cover back on and door closed checked again after ten mins no change ordering fresh food evap aand compressor uv drier informed customer 600 for labor on return customer believes they might be within the 5 year window will contact kitchenaid; ordrng 1 W10779331 (compressor) and 1 WPW10239732 (fresh foodds evap) and 1 WPW10143759 (uv drier) and 1 w11506635 (process stub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Upper Marlboro, Maryland 20772
Robert A.
Job Details:
12/02/2022
"Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. I found the IM was in the off position. I turned on the IM and ran a harvest cycle, it completed the water did not enter the unit. I found the fill tube clogged with ice. I removed the ice and tested the unit for the cx. The unit is now working as designed. Cx wants to replace the 2 drawers, I provided a quote for the parts.; ordrng 1 W11162443 (drawer 88.69) and 1 W11162446 (drawer 76.59)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Inwood, West Virginia 25428
Ken M.
Job Details:
12/02/2022
"Customer complaint is that the unit is leaking. Unit tested and did not leak on the 1st diagnostic run. Reran the test cycle and unit still did not leak. Added two towels to the unit and ran a quick wash cycle. Found that when the unit drained, the standpipe nearly overflowed. Gearcase has a mettalic drag when in motion. Ordering gearcase and slider. Customer to have a plumber investigate the standpipe flow issue.; ordrng 1 W11449841 (gearcase) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Bowie, Maryland 20715
Shawn D.
Job Details:
12/02/2022
cx compalint unti makes nosie at the end of cycle. inspected unit then chcked for errors nd has f0e2 ran service cycle and when spinning still had water inside no draining fast enough. tried adjusting line it did help still draining slow. removed hose and cant get blockage free. ordering all drain lines with hook ups for return; ordrng 1 3363920A (adapter) and 1 285834 (break incase) and 1 285863 (drain hose) and 1 w10721967 (splutch incase) and 1 look (look)
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Belvidere, North Carolina 27919
Branden R.
Job Details:
12/02/2022
"cx complaint unit leaking and staying locked checked unit and found errors f3e1 f9e1 found drain pump intermittently coming on , also found bad front door seal ( bellow ) allowing unit to leak while running ordering new drain pump and seal for proper repair .; ordrng 1 W11106747 (Washer door Seal) and 1 WPW10605427 (drain pump)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mineral, Virginia 23117
Tanner B.
Job Details:
12/02/2022
"latch assebly clip/ bezel clip failed, found lid lock hanging under lid. installed new latch and strike .. need to mail bezel to cx; ordrng 1 W11545554 (bezel) and 1 look (look)"
We serviced a
KITCHENAID HOOD
Model KXW9736YSS0
Near Charlottesville, Virginia 22901
Eric F.
Job Details:
12/02/2022
"Confirmed cx complaint unit control housing falling out of assembley. Found screw mounting bracket broken on control housing. Quoted cx for housing, cx paid in full. Ordering control housing.; ordrng 1 W11387938 (control housing)"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Severna Park, Maryland 21146
Andrew H.
Job Details:
12/02/2022
"Cx complaint wave covers are becoming extremely hot after use and show signs of discoloration. Advised cx issues are caused by buildup of food debris on covers. Ordering 2 new replacement covers (W10915651), scheduled return job for Wednesday 12/14/22; ordrng 2 W10915651 (Waveguide Cover)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Winchester, Virginia 22602
Ricky E.
Job Details:
12/02/2022
tech line chris.. SR#7735189810.. per tech line the units inverter seems to be shorting and blowing the gfi... need part; ordrng 1 w11320585 (inverter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Hill, Virginia 20141
Ricky E.
Job Details:
12/02/2022
"installed parts, unit cks ok....; ordrng 1 look/look (look/look)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS0
Near Charlottesville, Virginia 22901
Eric F.
Job Details:
12/02/2022
"Confirmed cx complaint unit intermittently leaking from left side of door. Cx states leaking is intermittent. Sometimes will work fine, sometimes will leak. Found evidence of left side of door not always seating properly upon closure, allowing water to build up around left side mounting tab that runs down outside of cabinet. Adjusted door, sealed mounting tab holes with clear foodgrade silicone. Job was in a limited cell area, calling techline on monday to document findings.; schdld next appmnt for 12/12 MON !"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
12/02/2022
"cx complaint no operation, checked unit, identified f5e1 unit lid lock code - verified 120vac to lock, mechanical failure within lid lock; ordrng 1 WPW10482836 (latch)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairfax, Virginia 22030
Christian C.
Job Details:
12/02/2022
Cx complaint unit sometimes works and sometimes doesnt. Inspected unit correct outlet polarity. Getting 123.7VAC from outlet. Unit turns on no errors stored. Ran through diagnostics no issues. Ran through normal wash and after a few minutes unit cut off and cannot turn back on. Inspected control no blinking led. Getting 123.7VAC to control. Ordering control. Control 3 at upper marlboro and 0 at whirlpool.; ordrng 1 W11116592 (control)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near North Beach, Maryland 20714
Shane B.
Job Details:
12/02/2022
"complaint is unit leaving clothes soaking wet. cx said it doesnt happen when her husband does laundry but happens to her frequently. when i arrived unit had finished a load. load was not soaking wet. spin speed set to medium. checked for codes and found F0E1 load in during clean cycle, F0E5 off blance, F5E2 lock failure, F0E2 over suds, F9E1 long drain. cleared codes, ran service cycle. unit completed cycle with no codes or issues. ran several cycles without any issues. i did find some water stains at the bottom middle of door. bellows is allowing water to leak from door into the pull out tray at the bottom of unit. it had water in it. unit will need a new bellows. advised cx to check spin setting before starting cycle and went over loading/cycle selection. ordering bellows. schedule when; ordrng 1 W11314648 (bellow)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Milford, Delaware 19963
Frederick R.
Job Details:
12/02/2022
CX comnplaint is WM grinding. Inspected/tested and found the rotor/stator have worn out. Parts are CBE. CX paid $120 SC fee by AMEX and will owe $110 labor upon completion of job.; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS2
Near Washington, District of Columbia 20010
Samuel R.
Job Details:
12/02/2022
will need co and gas meter to check unit.have strong smell of gas in house cx will turn gas off.wil need to reshedule with both meters.cx owes 120 for service call; ordrng 1 cometer (co meter) and 1 gassniffer (gas sniffer)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
12/02/2022
"replaced shelf and pan, pan no longer falls out, new pan cracked reordering pan, please ship directly to CX; ordrng 1 WPW10308849 (pan-meat) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Monkton, Maryland 21111
Brian R.
Job Details:
12/02/2022
cx had 1 load done and on 2nd load running when i got here and unit was leaking. puylled unit and removed back as thats where water was coming from and water coming out hole on center left of unit through a drain hole. called tech line and spoke to Travis and SR#7734819589 found unit switched to new drum and changed ait port and this drum did not come with hose. advised to order hose and install hose and sit again with unit and run a entire cycle. advised cx we will try to over night or expidite part if we can. we went off pointer W11495084. office to schedule. cx also wanted to leave back panel off to dry and put a towel down so she can finish load in there. advised unit wont be secure and will wabble. put unit back per there request.; ordrng 1 W11495084 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Bowie, Maryland 20716
Shawn D.
Job Details:
12/02/2022
cx complaint unit was showing f2e1 error code called whirlpool and wa told unplug and when they plug it back in they said it sparks at the outlet. inspected unit and plugged it in and it does spark this is normal. checked for errors and had none. ran test 51 and got stuck at step 18 checked gearcase and is leaking oil. unit has a bad gearcase slider clutch and washplate. called safety spoke with dana sr#7735149995 documented issue and eft cx with quote; ordrng 1 W11393685 (gearcase 263.77) and 1 W10734521 (slider 18.64) and 1 W10754448 (clutch 85.97) and 1 W10775188 (washplate 94.74)
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw1
Near Dover, Pennsylvania 17315
Bernard M.
Job Details:
12/02/2022
Cx complaint unit's leaking oil and making noise. Inspected underneath and found the gear case is leaking heavy oil. All components are covered. The belt is beginning to weard down along with the clutch. The teeth are worn down on clutch which causes the noise. Ordering parts and 2 call count for repair. Once approved contact cx to reschedule; ordrng 1 W11283592 (motor) and 1 W10721967 (clutch) and 1 WPW10006384 (belt) and 1 W11395618 (capacitor) and 1 WPW10427633 (shield) and 1 W10752283 (washplate) and 1 W10752187 (screw)
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
12/02/2022
CX complaint about unit kept sparking when rf burner is on confirmed issue moisture /heat sensing related issue properly grounded and polarized on outlet 120vac reading from outlet issue with spark module switch and ignitor not detecting flame on need parts called TL after testing states to replace spark module ordering all other parts to fix it could be an opening on wiring internally that is causing issue SR#7735189804; ordrng 1 W10859820 (harns-wire) and 1 W10862325 (igntr-surf LF) and 1 W10862326 (igntr-surf LR) and 1 W10862323 (igntr-surf RF) and 1 W10862324 (igntr-surf RR) and 1 W10834700 (harns-wire)
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Arnold, Maryland 21012
Mitchell H.
Job Details:
12/02/2022
cx complaint unit made a popping sound during the fan being on. confirmed complaint every time i would try to turn fan on it would spark at the motor. unit needs new fan motor. ordering capacitor too just incase.; ordrng 1 W11209781 (capacitor) and 1 W10921431 (blower motor) and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Martinsburg, West Virginia 25403
Ken M.
Job Details:
12/02/2022
Customer complaint is that the door gasket is starting to fray. Unit will need a new door gasket. Ordering adhesive to secure the gasket to the door.; ordrng 1 W10861521 (seal-door) and 1 WP279368 (adhesive)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Herndon, Virginia 20170
Richard B.
Job Details:
12/02/2022
"CX complant. Dishwasher dosent clean very well , Inspected unit and unit would not go into diagnostics regardless of what three buttons used , Ordering console and control . Believe there is a syuck button on console. Machine goes into test wash fine Believe the CX selections are being canceled by keypad normal button . Ordering console and control , Install console first and test unit on normal cycle. Before installing control, RB; ordrng 1 W11416457 (console) and 1 W11410066 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
12/02/2022
"upon arrival noticed pantry ui not working. replaced main control, ui, fz fan with harness, fan blade and dual valve. both evaps had a good even frost pattern, no overfrosting at all so 3way valve should be working. tested unit, pantry ui still not working. no corrosion on pantry ui harness or harness going into door. ordering pantry ui.; ordrng 1 WPW10769076 (pantry ui) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS1
Near York, Pennsylvania 17404
Bernard M.
Job Details:
12/02/2022
"Cx complaint the unit leaks. When arrived ran unit on normal cycle, after unit filled found water dripping from the tub and it would run down to the seal of sump assembly and continue to drip steadily. Contacted TL to report findings and suggests replacing tub. Ordering tub assembly and to be shipped to cx address. Once part arrives, cx will inspect and contact office to set up return.SR#7735185177; ordrng 1 W11409866 (tub assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Martinsburg, West Virginia 25403
Ken M.
Job Details:
12/02/2022
"Customer complaint is that the gaskets on both doors are not sealing properly. Found that both door frames are warped, pulling the gaskets away from the inner door liner. Unit needs new doors.; ordrng 1 W11575716 (door - rc(SS)) and 1 LW10638683 (door - fc(SS)) and 1 W11178521 (nameplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ellicott City, Maryland 21043
Robert L.
Job Details:
12/02/2022
"installed paddle, switch and seperator, i previously taped over old deli ui , once control was removed harness was ok, control ok, harness was the issue, left door unplugged, also found LEDs had gone out since last visit, ordering deli harness and LEDs; ordrng 1 W11170612 (harns-wire) and 1 W11462342 (LED silver RC) and 1 W11601311 (LED silver FC)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Edgewater, Maryland 21037
Mitchell H.
Job Details:
12/02/2022
got to abc appliance and saw parts were ordered on 10/17 called office they informed me parts were shipped to other addres AD was out to. which is a vacant house still. informed the cx they will need to go check and see if parts are there. if they are to call us back and schedule for repair. if not then call us and let us know so we can find where parts are or re order. moving on.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Hanover, Virginia 23069
Thomas B.
Job Details:
12/02/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump motor assy tested unit will need control board to complete repair ordering the control board assy; ordrng 1 W11225084 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Bowie, Maryland 20716
Shawn D.
Job Details:
12/02/2022
cx complaint fridge door making a noise when opeing. inspected unit and conifmred noise when opening. checked door to find the bottom of it where hinge goes into cracked allowing it to wiggle. ordering new fridge door for return; ordrng 1 LW10916047 (door stianles) and 1 look (look)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Reading, Pennsylvania 19609
Justin L.
Job Details:
12/02/2022
Cx complaint rack hanging. Was able to access unit and found failed adjuster and pivot clip. Attempted to replace adjuster and found part defective. Reordering and setting return for Thur 12/8/22; ordrng 1 W10712395 (adjuster) and 1 WPW10082853 (pivot clip)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Milford Mill, Maryland 21244
Justin S.
Job Details:
12/02/2022
cx says after she starts a cycle the unit waits for a few minutes then shows completed. no error codes in memory. ran the diagnostic cycle and the unit is filling draining agitating and spinning good. visual inspection looks good. reset power and calibrated but got a f7e1(tach). checked the tach sensor in sensor feedback and doesnt move. the unit needs parts. cx does not wish to proceed at this time and will call in if they want to continue; ordrng 1 W10913953 (actuator(49.40)) and 1 W11543997 (control(150.29))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Palmyra, Virginia 22963
Kyle A.
Job Details:
12/02/2022
Cx was unavailable.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Conestoga, Pennsylvania 17516
Justin L.
Job Details:
12/02/2022
Cx complaint unit making noise during spin. Was able to access unit and found failing bearing. Attempted to seperate the unit but wash plate is seized and will need broken off. Ordering all parts needed for repair and once approved parts will ship to cx who will contact us.; ordrng 1 W10381078 (outer tub) and 1 W10549509 (spin basket) and 1 WPW10380698 (wash plate) and 1 look (look)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near East Hempfield Township, Pennsylvania 17538
Justin L.
Job Details:
12/02/2022
Cx complaint unit not working. Was able to access unit and found F2E2 no response from UI. Checked connections and verified incoming voltage. Ordering parts for repair and once in office will need to set return. Unit is registered but missing model and serial sticker. Cx will reach out and have one shipped to them for return visit.; ordrng 1 W11368911 (interface) and 1 W11028004 (connector) and 1 W11305308 (control)
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw2
Near ,
Michael E.
Job Details:
12/02/2022
"CX complaint: shaking and not completing cycle. Tested and verified complaint. The suspension rods were wore out so i replaced them. I found the problem is coming from gearcase connection to basket. Ordering gearcase, hub and washplate. Scheduled return visit for 12/9 PM . CX gets home at 4pm.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11454734 (gearcase)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manchester, Maryland 21102
Brian R.
Job Details:
12/02/2022
cx complaint is unit is tearing her things up and pulling strings out of things and never enough water goes into unit. she said she always uses deep wash. found codes F2E1 UI Stuck Button F0E5 Off Ballance Load F0E7 Load detected during clean cycle.ran a DLMS cycle and then auto test on unit. unit had trouble with code. was able to run things and then we started a quick wash with deep fill to test water in. unit did not fill over wash plate. drum felt smooth and wash plate flush. will order parts for unit asa well as updated parts. office will schedule. ; ordrng 1 W11419171 (Control) and 1 W11596129 (UI Panel) and 1 W10902814 (Washplate)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
12/02/2022
"upon arrival spoke with cx advised was 10 min away, waited, upon arrival cx had to pick up daughter, pre id'ing stator for return visit as well if available, advised cx to contact office as earlier appt. may be available.; ordrng 1 W11354541 (stator)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manchester, Maryland 21102
Brian R.
Job Details:
12/02/2022
"cx complaint is with units running and said unit just wont wash or wash like it should. found the same code twice of F7E1 tach missing or wrong signal. . tried to run DLMS cycle and nothing. motor hums and vibrates and then unit shuts down and flashes code F7E1. unit will need motoe repled. updated actuator and it came out as well. will order parts needed. as soon as parts are in office will schedule.; ordrng 1 W11395618 (Capacitor) and 1 W11283592 (Motor), used 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hopewell, Virginia 23860
Chris B.
Job Details:
12/02/2022
cx comp unit will not work insp unit found f5e4 lid not opened between cycles found unit buzzing when in agite and when in spin unit will hum and buuz unit will need cap W11395618; ordrng 1 W11395618 (cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Spotsylvania Courthouse, Virginia 22551
Carl R.
Job Details:
12/02/2022
"Cx complaint is, No Cool Refrigerator - SP W11634348 - Special Project S71162 - Kit Per SP W11634348 - Not Cooling. Pulled unit from wall and compressor is hot to the touch. No fans blowing or no cooling. SR#7735188179. Evap fan is working properly. Sealed system needed.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Suction tube) and 1 W11504420 (Coupler) and 1 W11504418 (Lock ring compressor to condenser) and 1 W11506623 (Coupler) and 1 W11490399 (Drier) and 1 W11504448 (Coupler) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Plata, Maryland 20646
Robert A.
Job Details:
12/02/2022
Cx was not home. She spoke with me through the door bell and asked to reschedule the appt. I put a TY card on her door at her request. I did not install the ordered parts.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
12/02/2022
"cx defrosted 48 hours, still couldnt get door open, steamed for about 30 minutes still wouldnt budge, used pry bar and was able to get open, massive ice caused from clogged evap drain, cleared all ice and creplaced drain tube,, bottom right FC door plug pulled out of liner, was able to get back in but loose, ordering Fc door stainless , cx aware of time frame, to inspect and no haul away; ordrng 1 LW10341279 (dor-fip ss)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
12/02/2022
Cx complaint about unit making a sound from blower wheel found that outer door is hanging from lh side causing door not to open all the way deformed plastic on the bottom open front & found a blower cracked causing to go out of place seal not in position need parts; ordrng 1 W11166841 (outer door) and 1 WPW10612925 (nameplate) and 1 WP697772 (blower wheel) and 1 W11596046 (spill guard seal)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
12/02/2022
"cx complaint unit making grinding/rattling noise, water splashes on the lid and sometimes clothes dont seem like they got wet and some of the clothes are warm but not all of them. inspected unit and verified complaint. advised cx that splashing on the lid is normal because the water coming out of the faucet hits the basket close to the top. hoses arent reversed and have good water pressure coming all valves, noticed loud whistling noise from valve when hot was filling. cx played me video of sound and it sounds like slider or gearcase. tried replacing slider but there is alot of play in gearcase. leveled unit, ran calibration and autotest, can still hear noise. ordering gearcase, slider, clutch, control and valve. call cx to schedule return once we have eta on parts.; ordrng 1 W11449841 (gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11510463 (control) and 1 W11220230 (valve) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Ashland, Virginia 23005
Thomas B.
Job Details:
12/02/2022
Cx complaint unit is not working properly inspected unit found the left hand side door dented ordering door skinfor repair; ordrng 1 W11455430 (Door skin) and 1 W11178521 (nameplate)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Quantico, Virginia 22134
Carl R.
Job Details:
12/02/2022
"Cx complaint is, Not Operating or Won't Start - Has Power - Top Load Washer. Found unit unplugged, and looked underneath washer to see if drain pump wires was broken. Drain pump wires are intact. Removed cover to actuator and splutch, both are connected. Fault error code is f1E1 main ACU NEEDED. FOUND that the unit may not be on its own circuit breaker. Asked that the washer to be checked and put on its own circuit breaker. Ordering main ACUW11556725, fasciaW11561182,, controlW11481116; ordrng 1 W11556725 (ACU) and 1 W11561182 (Fascia) and 1 W11481116 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Woodbridge, Virginia 22193
Carl R.
Job Details:
12/02/2022
"Cx complaint is, F9 E1 - Front Load Washer- LID IS LOCK. WATER INSIDE UNIT. checked unit for fault codes, found f9e1. Cleared code and tried to drain unit. Unit didn't drain. No noise from drain pump. Checked power at the control. Control is giving 121vac to the pump, pump is getting 121vac. Unit will need a drain pump. Ordering drain pump W11458345; ordrng 1 W11458345 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Goldsboro, Pennsylvania 17319
Fred G.
Job Details:
12/02/2022
"cx complaint unit is leaking from underneath. inspected unit and found inlet valve is cracked at the valve itself, causing the leak. unit will need inlet valve to fix leak issue. scheduled cx for a return visit for 12/7/22.; schdld next appmnt for 12/7 WED !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Annapolis, Maryland 21403
Andrew H.
Job Details:
12/02/2022
"Cx complaint unit is not cooling. Replaced 3 way valve, control board, evaporator, evap drain pan, evap cover, evap housing, drier, and compressor. Pulled unit to a 30 in vacuum, filled with 6 ounces of r134a. Unit is now working properly.; ordrng 1 W11435997 (Hosuing O/F)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Sterling, Virginia 20164
Richard B.
Job Details:
12/02/2022
"CX refused service today , Stated there are other issues with fridge but when asked what they were she would not tell me. Stated she could not think of them right now. I told her i could take care of any issues she had with fridge today but CX insisted she has a appointment on 12th dec. RB; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Germantown, Maryland 20876
Julian H.
Job Details:
12/02/2022
CX complaint about unit started to melt ice & FC not coling well test temps on arrival FC38* RC35* went to check fans test 56&57 running check temperatures on tests 23-28 same as my reading fan for icemaker running test120 PA test97FF dissassembled test 40 watts are fine increasing 4-5 watts when changes test 38 compressor @ 100% it dropped down to 80 watts issue to high side NEEDS NITROGEN TO PRESSURIZED SYS SEALED SYS 3 COUNTS JOB R600A LOKRING KIT; ordrng 1 W11506635 (process stub) and 1 W11565768 (FC evap) and 1 W11506620 (coupler capillary to evap) and 1 W11506620 (coupler suction to evap) and 1 NITROGEN (NITROGEN) and 2 W11504445 (coupler(heat loop to cond))s and 2 W11504431 (coupler (suction to cond))s and 1 W11109499 (drier-tube) and 1 W11506623 (coupler (3 way to drier)) and 1 W11578031 (compressor) and 1 W11504415 (coupler high side to com) and 1 W11506621 (charging tube)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Linden, Virginia 22642
Daniel J.
Job Details:
12/02/2022
complaint clothing wet at end of cycle ran diag during spin noise metal on metal sound removed agitator found drum seperated from shaft moving freely orering drum 7 showing in stock; ordrng 1 W10554251 (spin basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS26C6MFZ00
Near Dover, Delaware 19901
Andrew W.
Job Details:
12/02/2022
"Cx complaint is unit not making ice. inspected and verified complaint. tested ice maker and ice maker would not respond. replaced ice maker and power cycled unit. tested new ice maker and still did not get a response. Called MR and double checked the wire harness on the door. found the tan wire severed on the fc door harness. Ordering FC door, new ice maker just in case it is defective from the shorted harness, ice maker switch, and jumper wire. cannot reschedule due to OS part and AIG authorization needed. cx informed to inspect the door when it arrives and call office for rescheduled visit.; ordrng 1 W10873791 (icemaker) and 1 W10646076 (wire-jumpr) and 1 W10918003 (switch-rkr) and 1 LW10839374 (dor-fip)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, Virginia 24401
Danny R.
Job Details:
12/02/2022
found unit has issues with control and motor control comes on but wont run rotor stator will order mottor and control; ordrng 1 W11583890 (control) and 1 W11354541 (stator) and 1 W11314361 (rotor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Martinsburg, West Virginia 25404
Ken M.
Job Details:
12/02/2022
"Received a bulb instead of a socket. Confirmed part # ordered is correct. Reordering socket.; ordrng 1 W10210871 (holder,lamp)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Martinsburg, West Virginia 25405
Ken M.
Job Details:
12/02/2022
Door received with a water line that will not fit the current barrel connector. Ordering connector.; ordrng 1 WP4373559 (fitting)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, Virginia 22150
Dustin F.
Job Details:
12/02/2022
"CX complaint: Unit not workingInspected unit, found F3 E1 code, code not listed in tech sheet. Ran test cycle unit would get to agitate and humm and not agitate. then stop cycle.Tilted unit back, found capacitor failed, leaking thermal paste everywhere. ORdering new capacitor, Belt, and clutch kit. Belt was also slipping, cutting into clutch. I removed Capacitor and asked CX to not plug in or attempt to use Unit till repaired. She has capacitor in a zip lock bag with the mounting screw, so it wont leak all over the floor.; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (CLutch Kit) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Prince George, Virginia 23875
Joseph D.
Job Details:
12/02/2022
unit with failed lid lock; ordrng 1 W11513248 (lid latch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Delta, Pennsylvania 17314
Drew B.
Job Details:
12/02/2022
rwplaced element but foudn the sump to be leaking middle of unit when tested will need new wash motor call to reschd; ordrng 1 W11416362 (sump 3@trb)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECWH00
Near Chevy Chase, Maryland 20815
Samuel R.
Job Details:
12/02/2022
cx complaint unit doesw not dispense water.inspected unit and could confirm cx complaint.unit will also need door gaskets as they are moldy and torn.cx advised they wiull need to find water shut off as husband is not home.will do full repair on return visit.advised cx will need water shut off.cx owes labor W10443315 3 tribles W10830287 1 tribles; ordrng 2 W10830287 (gasket)s and 1 W10443315 (freezer door gasket)
We serviced a
WHIRLPOOL WASHER
Model PAVT910AWW
Near Charlottesville, Virginia 22903
Eric F.
Job Details:
12/02/2022
Cx rescheduled with office.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near McLean, Virginia 22101
Jason A.
Job Details:
12/02/2022
CX complaint DW leaks. Found elbow at fill tube loose. Water drip as soon as I bumped. See SDpics. Tightened elbow & ran test wash 2X Racks are separating S22916 covered > JJ; ordrng 1 W11259785 (track L S22916) and 1 W11259786 (track R S22916)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Manheim, Pennsylvania 17545
Justin L.
Job Details:
12/02/2022
cx complaint unit leaking and going off balance no matter what cycle. Was able to access unit and found f0e5 off balance f0e2 suds f5e2 lock failure. Ran test 12 and found unit banged around. Found the shocks failed. During fill found leaking from dispenser and bellow and during drain its struggling to drain due to impeller in pump is failing and hose has a pinholes causing leaks. While unit spins unit is giving err message as well. Unit is stacked and in a tight space so will need a 2nd technician to safely unstack dryer for repair. Ordering parts and once approved office will need to set return.; ordrng 1 W11524103 (dispenser) and 1 W11314648 (bellow) and 4 W11545322 (shock)s and 1 W11316671 (drain hose) and 1 W11458345 (drain pump) and 1 W11322883 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Dundalk, Maryland 21222
Alexander D.
Job Details:
12/02/2022
"cx complaint brick of ice in ice container also lights flickering for a few seconds when opening doors. inspected unit and verified complaint. cx had plumber replace shutoff valve and water is dispensing normal now and unit is making ice but they keep getting big brick of ice in container. found icemaker leaking. replaced icemaker and tested, no longer leaking. found all lights flicker for a few sec after opening either door. they flicker when i release either door switch. ordering leds, returning tech try replacing rc ceiling led before the other 2. parts in stock @tribles, scheduled return visit for 12/19; ordrng 1 WPW10515058 (led, rc ceiling) and 2 WPW10515057 (led)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Palmyra, Pennsylvania 17078
Justin L.
Job Details:
12/02/2022
Cx complaint unit not starting cycle. Was able to access unit. Unit lid lock would click but not lock upon inspection of the lid lock it was discovered the lid lock failed. Oredered new lid lock for return visit on Fri 12/9/22; ordrng 1 W11513248 (Lid lock)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
12/02/2022
"the client has the fridge unplug, so i reset the power, compressor sound normal and frost pattern is good, but the client inform me that she found frost build up on the freezer wall, that means the defrost is not working. order evaporator freezer assy; ordrng 1 WPW10514110 (motor evaporator)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Dayton, Maryland 21036
Eric W.
Job Details:
12/02/2022
"cx complaint is jennair built-in microwave - door does not shut well. it is not a smooth close, and light not cuttin on confrim lights wasnt cutting on went in diag mode and tested the lights and the door switch the MW light didnt cut on at all and the door switch opened and closed inconsentley ordering parts; ordrng 1 WPW10490593 (housng-lmp) and 1 W10886919 (lmp-basles) and 1 W11033422 (interlock) and 1 W11325784 (AM) and 1 W11238401 (transformr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Vienna, Virginia 22181
Christian C.
Job Details:
12/02/2022
"Installed IM, shutofff arm, and gasket. When removing FC door found crack in liner to the door screws. Cx did not have old IM and new IM does not have front cover. Ordering FC door and IM front cover. Ship door to cx oversized part.; ordrng 1 WPW10289690 (IM front cover) and 1 LW10858419 (FC door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Amelia Court House, Virginia 23002
Jerod R.
Job Details:
12/02/2022
"tested unit found unit is leaking at uppr left corner due to a malformed gasket , ordered new gasket; ordrng 1 W11483553 (gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Baltimore, Maryland 21224
Alexander D.
Job Details:
12/02/2022
"upon arrival cx said after he defrosted unit, it did make a couple batches of ice but stopped again because overfrosting came back. tech sheet has a note saying twist tray icemaker thermistor will test open in diagnostics. pressed icemaker test button and it harvested and filled fine, icemaker not needed. tested heater and it is heating, brown wire is secure. put a piece of tape around brown wire connector to make sure it doesnt unplug again. found defrost thermistor only reading 3.4k while encased in frost. cleared all frost with steamer and replaced defrost thermistor from v/s. advised cx monitor and call back if overfrosting comes back or if it stops making ice again.; ordrng 1 WPW10384183 (thermistor(AD v/s)), used 1 WPW10384183 (thermistor(AD v/s)) from stock"