Service History 746 - VIA Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Fredericksburg, VA 22401

Tanner B.

Job Details: 12/21/2022

"installed new valve and filter housing, tested unit. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Fairfax, VA 22030

Jason A.

Job Details: 12/21/2022

"CX complaint FRIDGE no cool. Replaced compressor, couplers & W10143759 UV drier from van stock. Check for leaks & run vac. Filled with R600. Unit has good working + equalise pressures & good amp draw. Unit is cooling > JJ; ordrng 1 W10143759 (drier UV, JJ/VS) and 1 LOOK (LOOK)"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Richmond, VA 23234

John P.

Job Details: 12/21/2022

"Installed switch only to find unit not getting 240 volts, tested found 120 on one leg and 56 on other, across two showed 86 volts instead of 240 advised CX unit not getting proper power. Unable to test further without proper power."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Newark, DE 19711

Alexander W.

Job Details: 12/21/2022

Special project heater replacement inspected tested and verified heater replaced heater from special project tested unit is now operating as designed job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF505ESS00

Near Fulton, MD 20759

Robert L.

Job Details: 12/21/2022

"cx complaint both compartments now room temp, all fans and compressor, running, out of refrigerant, no frost patterns in test 4, ordering compressor, RC evap and drier, 3 count sealed system, part CBE, collected $120 visa cx owes $500 labor on return, called office to schedule(SG) for 12/30/22; ordrng 1 WPW10143759 (dryer CBE) and 1 W10779331 (compressor CBE) and 1 WPW10643261 (evaporator CBE)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Richmond, VA 23234

John P.

Job Details: 12/21/2022

"Checked unit found no stored error codes ran test cycle, fill completely with water and was unable to duplicate leak, didn't see signs of where water would have been coming from advised CX to contact us if happens again, calibrated tested working as designed."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Middletown, DE 19709

Michael E.

Job Details: 12/21/2022

CX complaint: unit stuck on sensing. Tested and verified complaint. F1E1error code for ACU failure. We do have 120vac into control. Ordering ACU. Cannot reschedule due to NW part; ordrng 1 W11525996 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bear, DE 19701

Michael E.

Job Details: 12/21/2022

CX complaint: adjuster replacement difficulty. Inspected and verified complaint. CX tried to install adjusters WP had sent them. Istall was not correct so i corrected the install. CX paid 120.00 for service by check. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Bear, DE 19701

Michael E.

Job Details: 12/21/2022

CX complaint: no ice. Tested and verified complaint. IM error code E! for not cooling. Evap fans and diffuser are working. No test found to run IB fan. RC evap drip pan was clogged but had not frozen up evap yet. I defrosted drip pan and cleared the drain and it is draining well. Water does dispense. Fascia heater is working. Ordering IB fan. Scheduled return visit for 12/30 any time; ordrng 1 W10846539 (evaporator fan blade)

We serviced a

WHIRLPOOL RANGE

Model KFED500ESS02

Near Smyrna, DE 19977

Michael E.

Job Details: 12/21/2022

CX complaint: burning smell. Inspected and verified complaint. I found the main wire harness melted at terminal block and terminal block also melted . Called WP safety and was given a concession number K15CDW0WPL1. Ordering main harness and terminal block. Cannot reschedule due to SO part; ordrng 1 W11171888 (harns-wire) and 1 WPW10245259 (block-term)

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC1

Near Arlington, VA 22209

Emmanuel R.

Job Details: 12/21/2022

"Cs unit doesnt start, confirmed complaint. I found the drivemotor is seized and wont turn. You can try to start the unit but it humms and tries to move but never does. Ordering drivemotor,idler pulley ,belt and blower wheel. Unit is stacked and might need 2nd tech.; ordrng 1 W11209428 (drivemotor) and 1 W11573366 (blower wheel) and 1 W10837240 (idler pulley) and 1 661570V (belt)"

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Washington, DC 20002

Samuel R.

Job Details: 12/21/2022

replaced drum unit would spin then now stop.unit will need a motor.will bring a control incase.tried looking for cx in house to inform them and couldmnt find no one in the house.W11364931 15 tribles W11565026 2 tribkles; ordrng 1 W11364931 (motor) and 1 W11565026 (control) and 1 2ndtech (2nd tech)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Richmond, VA 23230

Jonathon C.

Job Details: 12/21/2022

"cx complaint, burning smell, replaced parts per prior diag. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS0

Near Frankford, DE 19945

Frederick R.

Job Details: 12/21/2022

Replaced oven door handle per prior diangosis. Unit is now repaired and functioning properly. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parkville, MD 21234

Eric W.

Job Details: 12/21/2022

cx complant of unit never cooled since last ss tec was here got here and hooked up gages and found good pressure -10 psi on low side and 85 and high side checked the evap and ther is no ice ball on cap line fan is working propelry and unit is making good frost patternn i wet my finger and testedseveal spots and my finger is sticking to evap and condencer fan runnning unit not pushed back to wall 2 inch gap; ordrng 1 W11224256 (control) and 1 W11578046 (ui)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Chesapeake, VA 23323

Zachery R.

Job Details: 12/21/2022

"cx complaint unit making loud noises during operation, checked unit, unit displaying f6e1 communication error, verified unit has proper voltage, ordering ui and acu to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11614514 (acu) and 1 W11478526 (console)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Norfolk, VA 23502

Zachery R.

Job Details: 12/21/2022

"cx complaint unit making loud noises, checked unit, no faults, come to find oil leaking from bearing onto clutch, quoted cx, cx unsure for repair atm, cx paid $120 service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Franklin, VA 23851

Justin W.

Job Details: 12/21/2022

cx complaint no ice or water. checked unit to find temps at -5 fc and 40 rc. found line in back kinked. found after kink was fixed filter housing bad not allowing water through. fixed issue by replacing. called for water to ice maker and dual valve leaking in top of unit checked lines to find valve bad replaced valve and leak fixed. tested unit working as designed

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Norfolk, VA 23502

Zachery R.

Job Details: 12/21/2022

"cx complaint unit not cleaning clothes properly. checked unit, no faults present. checked clutch, clutch is defective again, and small amount of oil leaking from bearing. called techline, spoke with rick, was advised to replace gearcase, clutch, and belt, quoted cx, cx unsure for repair atm, provided sr# to cx."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Ashburn, VA 20147

Ricky E.

Job Details: 12/21/2022

"customer stated that the unit is squeeling during high peed spin. verified issue and fnd belt, main pulley and motor pulley are warn. this issue causes the belt to slip under load and make noise... need parts...; ordrng 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley)"

We serviced a

WHIRLPOOL WASHER

Model RAS7233KQO

Near Chester, VA 23831

Chris B.

Job Details: 12/21/2022

cx stated they have purchased new unit

We serviced a

AMANA DRYER

Model NED5800HW1

Near Norfolk, VA 23518

Zachery R.

Job Details: 12/21/2022

"replaced motor, tested, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS01

Near Arnold, MD 21012

Alexander D.

Job Details: 12/21/2022

"replaced valve. tested unit, no leaks. unit is now working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Baltimore, MD 21207

Keith H.

Job Details: 12/21/2022

cx says after appointment was the unit has had no issues inspected unit put into diagnostics no errors ran tests all ops working

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDR204KSB00

Near Midlothian, VA 23113

Jerod R.

Job Details: 12/21/2022

replaced ordered parts and tested unit is now fully functional

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1PHKXPQ09

Near Richmond, VA 23234

Chris B.

Job Details: 12/21/2022

cx comp unit leaks water into rc insp unit conf cx comp found drain line obstructed cleared drain line unit working as desighned collected 120 cash

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Suffolk, VA 23437

Anthony D.

Job Details: 12/21/2022

cx complaint unit not washing checked unit to find f4e3 wash motor not running code ran test cycle to find wash motor does not come on replaced sump and motor assembly with pre id part no error codes returned no leaks present unit is working as designed

We serviced a

WHIRLPOOL DRYER

Model WED9450WR0

Near Richmond, VA 23235

John P.

Job Details: 12/21/2022

Upon arrival CX declined service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Richmond, VA 23236

John P.

Job Details: 12/21/2022

Replaced panel waiting for handle to come in; ordrng 1 W11449263 (Handle)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Richmond, VA 23234

Chris B.

Job Details: 12/21/2022

cx comp unit will not make ice insp unit conf cx comp found IM on and full of ice when hit test button im does not move when cut off then on im does not move insp wires and connectors unit will need IM W11546935; ordrng 1 W11546935 (ice maker)

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Street, MD 21154

Neil H.

Job Details: 12/21/2022

CX COMPLAINT UNT NOT CYCLING ON AUTO DRY PROPERLY I RAN UNIT WITH 1 ITEM AND FOUND IT WRNT TO THE BACK SO I LOWERED THE FRONT AND ITEMS HITTING SENSOR AND SENSING PROPERLY.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Lebanon, PA 17042

Cody H.

Job Details: 12/21/2022

CX complains washer is leaking from the inlet valve. was able to determine that the hoses were leaking not the valve. Also let CX know the shut off valve for the cold water does not turn off entirely and should be repaired by a plumber. CX also complains unit shakes too much during spin

We serviced a

WHIRLPOOL RANGE

Model MER7700LZ0

Near Chesapeake, VA 23323

Anthony D.

Job Details: 12/21/2022

cx complaint door will not unlock checked unit to find F5E1 door lock not operating code checked door lock motor at p3-3 and p1-1 to find lock motor reading open ordering door lock to complete repair; ordrng 1 WPW10107820 (door lock)

We serviced a

WHIRLPOOL OVEN

Model RMC305PVS01

Near Arlington, VA 22209

Emmanuel R.

Job Details: 12/21/2022

"Replaced LH door switch, tested unit. Unit is now working properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Franklin, VA 23851

Justin W.

Job Details: 12/21/2022

replaced capacitor confirmed old capacitor bad. tested unit working as designed.called techline spoke to scott.sr

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Midlothian, VA 23113

Jerod R.

Job Details: 12/21/2022

replaced ordered parts and tested unit is now fully functional

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Midlothian, VA 23112

John P.

Job Details: 12/21/2022

"CX complaint unit randomly has strong vinegar smell coming from inside unit. CX stated customer service representative stated I needed to say unit was non repairable, advised CX I do not get to make that determination only the technical division at the factory. I didn't observe odor today checked evap, under unit, and at compressor compartment found nothing nor signs of anything melting or burning called techline talked to Bruce advise to put baking soda boxes in units to try to absorb odor CX not happy calling customer service back"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Silver Spring, MD 20902

Justin S.

Job Details: 12/21/2022

cx says the unit is leaving clothes dripping after the cycle and sometimes the unit leaks. put the unit into diagnostics and found the unit has a f5e2(lock) in memory. ran the maniual test mode and the unit is filling draining spinning good. the dispenser has water marks coming from it Technical Service Pointer #: W11481731 deals with the leak from the dispenser. the spin was turned off on the cycle they normally use. the unit needs the dispenser; ordrng 1 W11524103 (dispenser)

We serviced a

WHIRLPOOL FREEZER

Model WRT313CZLZ00

Near Silver Spring, MD 20902

Justin S.

Job Details: 12/21/2022

"the unit was unplugged when i arrived. when pierced the unit still had refrigerant in the system. replaced the compressor and vacuummed down the sysatem. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 W10143759 (drier (service) (js vs)) and 1 W10898074 (sealant (js vs)) and 1 w11504436 (coupler (js vs)) and 1 w11506622 (coupler (js vs)) and 1 w11504444 (coupler (js vs)) and 1 w11504436 (coupler (js vs)) and 1 look (look), used 1 w10143759 (filter (js vs)), 1 w10898074 (sealant (js vs)), 1 w11504436 (coupler (js vs)), 1 w11506622 (coupler (js vs)), 1 w11504444 (coupler (js vs)), 1 w11504436 (coupler (js vs)), and 1 look (look) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Midlothian, VA 23114

Joseph D.

Job Details: 12/21/2022

"cx complaint control rattling confirmed complaint, control panel slightly warped and doesnt seal properly to cabinet. makes rattling metal noise when at high heat. replaced control panel and unit working properly"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0ES1

Near Bel Air, MD 21014

Neil H.

Job Details: 12/21/2022

REPLACED THE KNOBS CHECKED GOOD.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Norfolk, VA 23513

Zachery R.

Job Details: 12/21/2022

"replaced both parts, tested, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chesapeake, VA 23323

Anthony D.

Job Details: 12/21/2022

replaced capacitor and harness calibrated tested unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Richmond, VA 23224

Chris B.

Job Details: 12/21/2022

cx comp unit will not cool in rc and centrer is hot isnp unit conf cx comp found cond fan running but condensor fins obstructed removed obstructions unit working as desighned; ordrng 1 look (look)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Richmond, VA 23220

Chris B.

Job Details: 12/21/2022

replaced cap apon replacement found gearcase leaking oil ordering gear case and belt and motor called office stated 2 count for 30th is fine; ordrng 1 W11449840 (gear case) and 1 W11283592 (motor) and 1 WPW10006384 (belt)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Potomac, MD 20854

Roberto I.

Job Details: 12/21/2022

"CX complaint door not closing properlyInspected unit, found tub gasket with a tear and honging out of place. Replaced part using pre id. unit good to go"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Hollywood, MD 20636

Robert A.

Job Details: 12/21/2022

"Cx complaint that the unit is not washing the clothes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f7e7, I cleared the codes and checked under the unit. I found the splutch is warped to the shifter ring not allowing it the change from agitate to spin. The unit will need a new splutch to resolve the issue. I replaced the splutch and tested the unit for the cx. The unit is working as designed.; ordrng 1 W10721967 (splutch 39.91_VS RA), used 1 W10721967 (splutch_VS RA) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Norfolk, VA 23509

Zachery R.

Job Details: 12/21/2022

"cx complaint no heat. verified 240vac to terminal block, come to find timer not advancing, replaced timer, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Virginia Beach, VA 23454

Branden R.

Job Details: 12/21/2022

cx complant unit not cooling checked unit and found thermistor checked good along with all major componets found OL on harness on control called techline and was advised to order a new control cx vary unhappy with unit SR#7734630185; ordrng 1 W11203924 (control)

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW0

Near Baltimore, MD 21229

Keith H.

Job Details: 12/21/2022

cx says theyve already replaced unit

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Chesterfield, VA 23832

John P.

Job Details: 12/21/2022

"CX complaint unit taking longer to bake explained operation of oven performed temperature calibration did find unit slightly off did adjust temp also found bad temperatures indicator ordering needed parts312, 369, 315, 372, 315, 372=2055/6=342.5Found bad element causing hot surface indicator staying on.; ordrng 1 W11563195 (Element) and 1 WPW10342780 (Element) and 1 W11517959 (Element) and 1 W11171119 (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS1

Near Lexington Park, MD 20653

Robert A.

Job Details: 12/21/2022

"Cx complain that the oven does not heat at all. I inspected the unit to confirm the complaint. I found the unit is getting 243v at the terminal block and control board. The cooktop works fine. The control display is completely blank, the unit needs a new control board to resolve the issue. The oven light on remaining on while the control is not working, the bulb will probably blow. I'm ordering the parts for the return visit.; ordrng 1 W11567368 (control board) and 1 WPW10571723 (light bulb)"

We serviced a

WHIRLPOOL WASHER

Model MVWB955FW1

Near Leesburg, VA 20175

Daniel J.

Job Details: 12/21/2022

washer not spinning tub but wash plate spins and agitates removed tub no splines on tub wobble over gearcase ordering wash basket covered under 10 year warranty; ordrng 1 W10743267 (washbasket)

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS

Near Fairfax, VA 22031

Lloyd B.

Job Details: 12/04/2022

Cx complained of door issues. Inspected the unit and found the interlock cam on the bottom was flipped in the closed position. Fixed so it was correct but the swithces are no good and the unit does not start. Unit needs new interlock kit.; ordrng 1 W11244490 (switches)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Millsboro, DE 19966

Frederick R.

Job Details: 12/04/2022

"CX vomplaint is WM drum damage?.. Inspected and found absolutely nothing wrong with the basker, no gearcase issues(no oil leaking) Cehcked suspension and it was good. The only thing I saw was a dent in topo left of cabinet. Not sure if this is the issue they are referring to. Will need to return during weekday when someone is available to clarify.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Bridgeville, DE 19933

Frederick R.

Job Details: 12/04/2022

CX complaint is ice build up in FC. RC freezing food. Inspected/tested and after talking to CX instructed her on the proper way of openeing/closing FC door. Also CX had food pushed against walls in RC interrupting proper air flow. and causing food in bins to freeze. Did find both RC gaskets to be defective and deteriorating. Ordering 2 gaskets. 22 in stock at Tribles. Scheduling CX for Thurs 12/8/22; ordrng 2 W10830055 (gasket-fip)s and 1 look (look)

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit would not start. Inspected the unit and found when the start button was pressed, the unit tried to start but then stopped. Removed drum and found the belt switch is broken. Unit needs new belt switch; ordrng 1 W10847984 (belt switch)"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH78019HZ05

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

Needs to be rescheduled. No one on site to assist; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Alexandria, VA 22306

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not operate. Installed new control and it now powers on but now the lid latch is broken. Unit needs new lid latch; ordrng 1 W11394572 (lid latch)

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Springfield, VA 22151

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not wash. Installed new agitator and now there is no damage and the unit will wash. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

"CX complaint is nio cool. Replaced compressor and installed UV drier. Pressure tested with nitrogen and corrected one spot at discharge connection. Vac'd unit down to 30in for 15mins. Filled with 5.5oz of R134a. Low side pressure held steadty at 2psi. CX asked to document a small burn mark on floor that is under refrigerator. He wasnt concerned as long as fridge covered it and it does, Informed CX 24-36hrs for ubnit to get to tempos. Fridge now working proper;ly. Job is complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

Replaced damaged top and side panel per prior diagnosis. Unit is now repaired. Couldnt test because is down in basement and unit has no cord. Job is complete

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Arlington, VA 22207

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit did not drain. Inspected the unit and found the drain pump came on but no water was moving. Under the sink, there was a blockage at the disposal. Removed blockage and tested and it now drains. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW3830DS03

Near Arlington, VA 22201

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit made noise. Inspected the unit and found that the convect fan blades on the lower oven were scraping against the cabinet. Pulled the blades away and tested and there is no longer any noise. Job complete

We serviced a

IKEA OVEN

Model IGL730CS0

Near Arlington, VA 22202

Lloyd B.

Job Details: 12/04/2022

Cx complained the light did not work. Inspected the unit and found the door switch rod was not pressing the door. Adjusted the door so the door hit the rod and turned the light off when the door is closed. Job complete

We serviced a

JENNAIR DISHWASHER

Model JDB3600AWS1

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit did not wash. Inspected the unit and found it fills and drains but does not wash. Installed new motor and tested and it now fills, washes and drains. No leaks. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Bridgeville, DE 19933

Frederick R.

Job Details: 12/04/2022

CX complaint is no ice. Replaced dual valve and fill tube heater per prior diagnosis. Tested unit after repair and IM is now filling with water. Appliance is now working properly. Job is complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Houston, DE 19954

Frederick R.

Job Details: 12/04/2022

CX complaint is DW not cleaning dishes. Inspected/tested and found unit has a faulty motor. Replaced sump/motor from pre-id. Retested and DW is now working properly. Unit had damage to front panel prior to service. CX signed. Job is complete

We serviced a

IKEA OVEN

Model IGL730CS0

Near Arlington, VA 22202

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near ,

Frederick R.

Job Details: 12/04/2022

Spoke to CX by phone. She wants to reschedule; saved tckt

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH78019HZ05

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

Needs to be rescheduled. No one on site to assist; saved tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Milton, DE 19968

Frederick R.

Job Details: 12/04/2022

"CX complaint is WM not working. Inspected/tested and found house and unit have active roaches. Didnt take panel off but Im ordering contrtol, splutch and belt. Returning tech use your descretion if they havent had the place exterminated. There was roaches in basket that clothes were being washed with. not rescheduling; ordrng 1 W11170317 (control) and 1 W11239857 (belt) and 1 W10721967 (splutch) and 1 look (look)"

We serviced a

JENNAIR DISHWASHER

Model JDB3600AWS1

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit did not wash. Inspected the unit and found it fills and drains but does not wash. Installed new motor and tested and it now fills, washes and drains. No leaks. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Springfield, VA 22151

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not wash. Installed new agitator and now there is no damage and the unit will wash. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS

Near Fairfax, VA 22031

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Millsboro, DE 19966

Frederick R.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

Replaced damaged top and side panel per prior diagnosis. Unit is now repaired. Couldnt test because is down in basement and unit has no cord. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Bridgeville, DE 19933

Frederick R.

Job Details: 12/04/2022

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Arlington, VA 22207

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Springfield, VA 22151

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not wash. Installed new agitator and now there is no damage and the unit will wash. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS

Near Fairfax, VA 22031

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

We serviced a

JENN-AIR OVEN

Model JJW3830DS03

Near Arlington, VA 22201

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Alexandria, VA 22306

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not operate. Installed new control and it now powers on but now the lid latch is broken. Unit needs new lid latch; ordrng 1 W11394572 (lid latch)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Lewes, DE 19958

Frederick R.

Job Details: 12/04/2022

Replaced damaged top and side panel per prior diagnosis. Unit is now repaired. Couldnt test because is down in basement and unit has no cord. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Alexandria, VA 22306

Lloyd B.

Job Details: 12/04/2022

Cx complained the unit did not operate. Installed new control and it now powers on but now the lid latch is broken. Unit needs new lid latch; ordrng 1 W11394572 (lid latch)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Arlington, VA 22207

Lloyd B.

Job Details: 12/04/2022

We serviced a

IKEA OVEN

Model IGL730CS0

Near Arlington, VA 22202

Lloyd B.

Job Details: 12/04/2022

We serviced a

JENN-AIR OVEN

Model JJW3830DS03

Near Arlington, VA 22201

Lloyd B.

Job Details: 12/04/2022

We serviced a

IKEA OVEN

Model IGL730CS0

Near Arlington, VA 22202

Lloyd B.

Job Details: 12/04/2022

We serviced a

JENNAIR DISHWASHER

Model JDB3600AWS1

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit did not wash. Inspected the unit and found it fills and drains but does not wash. Installed new motor and tested and it now fills, washes and drains. No leaks. Job complete"

We serviced a

JENNAIR DISHWASHER

Model JDB3600AWS1

Near Alexandria, VA 22308

Lloyd B.

Job Details: 12/04/2022

"Cx complained the unit did not wash. Inspected the unit and found it fills and drains but does not wash. Installed new motor and tested and it now fills, washes and drains. No leaks. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Bridgeville, DE 19933

Frederick R.

Job Details: 12/04/2022

CX complaint is no ice. Replaced dual valve and fill tube heater per prior diagnosis. Tested unit after repair and IM is now filling with water. Appliance is now working properly. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Bridgeville, DE 19933

Frederick R.

Job Details: 12/04/2022

CX complaint is no ice. Replaced dual valve and fill tube heater per prior diagnosis. Tested unit after repair and IM is now filling with water. Appliance is now working properly. Job is complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Houston, DE 19954

Frederick R.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Houston, DE 19954

Frederick R.

Job Details: 12/04/2022

We serviced a

JENN-AIR OVEN

Model JJW3830DS03

Near Arlington, VA 22201

Lloyd B.

Job Details: 12/04/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near ,

Frederick R.

Job Details: 12/04/2022

Spoke to CX by phone. She wants to reschedule; saved tckt

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