We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chesterfield, VA 23832
Joseph D.
Job Details: 02/08/2023
Found unit with belt hitting motor cover. Reseated pulley cover and unit now working properly
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Richmond, VA 23225
John P.
Job Details: 02/08/2023
Checked unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gaithersburg, MD 20878
Julian H.
Job Details: 02/08/2023
replaced diffuser tested & working charge CX thru app
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Carlisle, PA 17013
Andrew S.
Job Details: 02/08/2023
Cx complaint is that the unit is draining constantly. They uplugged the unit and plugged it back in and it is still draining. Upon arrival I found that the unit was unplugged. When I plugged it in it started trying to drain immediately. I was able to cancel the drain cycle. I then ran the diag test and found no error codes and the unit was able to complete the diag cycle. I then ran the calibration test and the unit completed that as well. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Carlisle, PA 17013
Andrew S.
Job Details: 02/08/2023
Per previous diag I was able to access and replace the inlet valve and dual valve. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Toano, VA 23168
Justin W.
Job Details: 02/08/2023
cx complaint start button not working correctly. checked unit to find no error codes. found cx not pressing start button hard enough. tested start button 5plus time. checked to find unit not calling for hot water in test. no error code showed due to being on tap cold all cycles. checked to find loose connector on valve. reseated and tested unit working as designed
We serviced a
KITCHENAID OVEN
Model KOCE500EBL09
Near Williamsburg, VA 23185
Justin W.
Job Details: 02/08/2023
helped lr install control
We serviced a
KITCHENAID OVEN
Model KSGG700ESS2
Near Towson, MD 21204
Brian R.
Job Details: 02/08/2023
replaced part and tested unit. unit checks. job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Glen Allen, VA 23059
Thomas B.
Job Details: 02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the ui panel tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Nottingham, MD 21236
Emmanuel R.
Job Details: 02/08/2023
"Cs unit has the door stopper on wrong side, confirmed complaint. The door was switched to open the other directing and the door stopper wasnt moved. Removed door and installed door stopper to the left side . Tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Glen Allen, VA 23060
Thomas B.
Job Details: 02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the led modules tested and inspected for proper use unit now functions Normally
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Highland Springs, VA 23075
Chris B.
Job Details: 02/08/2023
replaced timer temp switch and wrinkle switch tested unit several times working as desighned
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Powhatan, VA 23139
Joseph D.
Job Details: 02/08/2023
Replaced leds and ice maker. Unit now working properly all leds working ice maker cycling properly
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Beaverdam, VA 23015
Thomas B.
Job Details: 02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the hinges tested and inspected for proper use unit now functions Normally
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Moseley, VA 23120
John P.
Job Details: 02/08/2023
"CX complaint unit not working checked unit found ice plate sensor not connected to evap causing unit to fault out, seated connector tested working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Frederick, MD 21701
Ricardo S.
Job Details: 02/08/2023
"Cx complains about a noise, inspected unti, the nosie comes from the front left top corne.. a pc of metal was stuck between the drum and front panel .. unit tested and now the unit works fine"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Conway, SC 29526
Rolf K.
Job Details: 02/08/2023
Replaced panel. Unit working as designed. All is ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chesapeake, VA 23322
Branden R.
Job Details: 02/08/2023
"came out to replace parts on unit , disasembled and reaplced parts needed for repair tested unit is running as designed ."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bladensburg, MD 20710
Shane B.
Job Details: 02/08/2023
installed glass top. unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hanover, PA 17331
Sal R.
Job Details: 02/08/2023
CX complaint was that the unit is not mak9ng ice. I found that the icemaker connection was loose in the connector. I was able to secure the connector and unit test good. I advised CX to replace water filter. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Baltimore, MD 21206
Justin S.
Job Details: 02/08/2023
installed the insulation on the cap tube of the evaporator. informed the cx they may still hear the noise but it souldnt be as loud. the unit is now good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Waldorf, MD 20603
Robert A.
Job Details: 02/08/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fairfax, VA 22031
Jason A.
Job Details: 02/08/2023
CX complaint FRIDGE FC & RC warm temps. Icemaker ice bin is melting. Found FC evap iced up . Defrost HTR wire loose. Reseated & tugged to make sure its secure. Checked other connections & test defrost htr works > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Annandale, VA 22003
Jason A.
Job Details: 02/08/2023
CX complaint FRIDGE slow ice production & warm temps. Installed UV drier & coupler & compressor. Very little refrigerant escaped when cutting into system. isolate steel tubing section into cabine & pressure test with nitrogen. Called techline to report. Unit nonrepairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Stafford, VA 22554
Tanner B.
Job Details: 02/08/2023
"Installed new lh door and tested unit.. left nameplate for cx to apply.. also informed cx to get stainless steel dedicated cleaner to remove smudges , etc. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Leesburg, VA 20176
Ricky E.
Job Details: 02/08/2023
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Baltimore, MD 21223
Emmanuel R.
Job Details: 02/08/2023
"Cs unit wont finish a cycle, confirmed complaint. Diagnostics cycle completed ok, checked all components are working properly but i had error codes f2e1 stuck key and f8e1 long fill. I noticed the start button was pushed in behind console so i removed the control and adjusted it so the start button is centered, may have a bad start button but cant confirm. Also removed the water hose to inspect the water valves and they are both corroded and clogged with debri,SEE PICS also found the water pressure hose to be cut. Unit needs water valves and water pressure hose. Advised customer about the stuck button. Customer declined repairs and is very upset."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 02/08/2023
"Customer complaint is that the unit stopped making ice for several weeks, then started again. Ice maker was running a cycle when I arrived. After completion, inspected the ice maker and found it had not fully returned to the start position and the bail arm was hanging down partially, had to lift it up to pull the bin out. Ice maker replaced and tested. Unit is working properly. Old part left with customer."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23324
Zachery R.
Job Details: 02/08/2023
"used shop vac to remove water from tub. replaced all parts, calibrated and tested, unit working as designed. secured control in bin."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Glen Burnie, MD 21060
Israel R.
Job Details: 02/08/2023
"Installed new control and tested,. Unit is back to normal operations."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Pasadena, MD 21122
Israel R.
Job Details: 02/08/2023
Customer complaint unit is not dispensing ice. Found yoke and auger has spun. Unit needs new yoke and auger motor. Replace auger and yoke unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Pasadena, MD 21122
Israel R.
Job Details: 02/08/2023
Customer complaint unit is not cleaning correctly on steam clean. I ran a full cleaning cycle and the heater turned on and got to like 300 degrees and then the heater turned off and the water was barely warm and waited till the end the the unit is not steaming at all water is not getting hot enough to steam. Called techline and they told me that is working as designed. But could not get a straight answerd if the unit should be steaming or it just needs to get hot. TL told to refer to the owners manual. SO THE UNIT SAYS IS STEM CLEAN BUT IS JUST WARM CLEAN I GUESS. NO STEAM JUST WARM NO WATER EVAPORATED TO BE STEAM BUT IS WORKING AS DESIGNED.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Hedgesville, WV 25427
Ezra M.
Job Details: 02/08/2023
Replaced dispensor. Ran test cycle to verify proper operation.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Winchester, VA 22603
Ezra M.
Job Details: 02/08/2023
"not heating. tested unit, tumbling normally, no heat. vent clear. checked voltage at outlet. 119 vac for L1, 18 vac for L2, combined for 89 vac for L1-L2. advised cust will need to contact electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Strasburg, VA 22657
Ezra M.
Job Details: 02/08/2023
"no ice. found ice cube stuck in ejection fingers, preventing unit from cycling. removed ice, ice maker cycled and filled normally."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/08/2023
console coming up nolonger sealing replaced console no faults or errors
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/08/2023
left front burner not cylcing on low last vist replced element no change this vist replaced left front switch now cycling tested all burner and bake and broil working as normal
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GBS
Near Bel Air, MD 21015
Neil H.
Job Details: 02/08/2023
REPLACED THE HEATER AND SUMP WASH MOTOR UNIT TESTED GOOD.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Abingdon, MD 21009
Neil H.
Job Details: 02/08/2023
REPLACED THE CONSOLE AND WIFI SETUP UNIT CHECKED GOOD
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Bethesda, MD 20817
Roberto I.
Job Details: 02/08/2023
"Cx complaint not drying clothes.Tested unit, heat was ok, but very poor air flow coming out from vent outside the house. The vent is connected to a pvc pipe that runs iside concrete under a porch. Cx must to call a duct expert. Collected $120 with check"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Arlington, VA 22203
Christian C.
Job Details: 02/08/2023
Cx complaint unit is leaking from behind unit. Inspected unit found drain tube clogged. Cleared drain tube. Water now flows fully through tube. Cx paid for service call.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Springfield, VA 22151
Lloyd B.
Job Details: 02/08/2023
"Cx complained the right door pops open when the left door is closed. Installed new cam parts and the unit does the same thing because IT ALWAYS DOES AND THEY ALL DO as I explained in a previoius visit. Cx thinks its closing better so, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Barboursville, VA 22923
Eric F.
Job Details: 02/08/2023
"Installed parts, tested unit, unit working as designed. Cx still a little concerned about the noise, advised him that everything sounds normal but if he has any issues to document the noise and call us back."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, VA 23608
Justin W.
Job Details: 02/08/2023
replaced parts tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Parkville, MD 21234
Justin S.
Job Details: 02/08/2023
cx showed me the freezer drawer is very hard to open and close. the rail bearings have gone out. replaced the rails and tested. the unit is now opening and closwing the drawer good. the unit is sealing good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near East Berlin, PA 17316
Drew B.
Job Details: 02/08/2023
"cx complaint that unit is mking a sound i found when the unit have the water turned off that casued the dishwasher to be running without water, and csusing the noise to be the motor running with no water, turned water on and now full operation and functions checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/08/2023
"Confirmed cx complaint unit not cooling properly, lights not coming on. Found deli drawer UI not powering on, found evidence of water exposure and damage to board and drawer. Unplugged drawer, lights came back on. Instructed cx to observe function and call back if there are further issues."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Laurel, MD 20707
Israel R.
Job Details: 02/08/2023
Customer complaint unit is not turning on the light warning of cooktop on or top hot. I found the switch is back. ordering new switch and collected in full.; ordrng 1 WP3149400 (switch-inf 62.94)
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT0
Near Laurel, MD 20707
Israel R.
Job Details: 02/08/2023
Customer complaint unit is not heating i tested the unit and founf the unit has a bad heater. Replace and collected in full. Adviced customer to clean vent before using. Unit is back to normal operations.; ordrng 1 WP3387747 (element 85.68)
We serviced a
KITCHENAID DBL WALL OVEN
Model KOCE500ESS01
Near Charlottesville, VA 22903
Eric F.
Job Details: 02/08/2023
"Received wrong harness, cx already paid, need to reach out to office to confirm total owed. Office closed, rescheduling for tomorrow, will reach out to cx after I speak with office.; ordrng 1 W11033422 (interlock)"
We serviced a
JENNAIR RANGE
Model JGRP436HL01
Near Charlottesville, VA 22901
Eric F.
Job Details: 02/08/2023
"Documented call with techline, techline advised running high low temp test after installation, advised average temp should be within 10 degrees of set temperature.; saved tckt"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Myrtle Beach, SC 29579
Rolf K.
Job Details: 02/08/2023
cx complaint not maintaining temp. Found bad thermistor and control not operating properly. Ordered control and thermistor. Defrost element tested good. Good frost pattern.; ordrng 1 W11572216 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 02/08/2023
Customers complaint is unit has the over temp alarm off. Checked the temps and they tested good. Also went through the diagnostics and no no errors. Reset the alarm and all check ok.
We serviced a
KITCHENAID DBL WALL OVEN
Model KOCE500ESS01
Near Charlottesville, VA 22903
Kyle A.
Job Details: 02/08/2023
Tech was assigned as a helper;
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Annapolis, MD 21409
Eric W.
Job Details: 02/08/2023
cx complant of unit still freezing over ff evap removed thermistor and checked in ice water and it only red .485 omes that is over 140 degrees replaced thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlottesville, VA 22903
Kyle A.
Job Details: 02/08/2023
Cx complaint of low flow from dispenser. Did confirm and found incoming water has proper pressure. Replaced filter head and valve. Did find hosing going to filter head malformed. Ordering hosing.; ordrng 1 W11162036 (Water) and 1 W11162040 (Hosing)
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Little River, SC 29566
Rolf K.
Job Details: 02/08/2023
Cx complains large center oval burner not working. Cleaned orifice and adjusted valve. All is ok. Operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near North Myrtle Beach, SC 29582
Rolf K.
Job Details: 02/08/2023
Cx complains water under drawers. Found dead pantry UI and broken wire harness. This was not allowing it to defrost properly. Ordered pantry drawer wire harness.W11170612; ordrng 1 W11170612 (pantry drawer harness)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesapeake, VA 23320
Branden R.
Job Details: 02/08/2023
"cx complaint knocking or thumping noise - top load washer checked unit and found no error codes sotred to unit . while testing found suspension rods on unit allowing basket to bounce when pushed down , replaced rods and tested unit some more all major componets checked good on unit and units running as designed with no error codes ."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Portsmouth, VA 23704
Zachery R.
Job Details: 02/08/2023
cx complaint unit not baking. checked unit. unit has proper voltage supplied. burners are good. come to find that oven is not getting any gas. ordering all parts needed to complete repair.; ordrng 1 WP98014893 (valve-gas) and 1 W11346659 (regulator) and 1 W11176454 (igntr-oven) and 1 W11565127 (spark module)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Midlothian, VA 23114
Joseph D.
Job Details: 02/08/2023
Hilltop1401@verizon.net replaced right drawer glide. unit working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, SC 29440
Jason T.
Job Details: 02/08/2023
"Installed control and UI-Panel, also used stike from van stock to complete the repair. Calibrated and tested unit...working as designed.; ordrng 1 W11394572 (LATCH JT VS) and 1 W11457841 (STRIKE JT VS) and 1 LOOK (LOOK), used 1 W11457841 (STRIKE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Myrtle Beach, SC 29572
Paul F.
Job Details: 02/08/2023
Customers complaint is unit not getting up to temp. tested oven temp. Found unit needed to be caliubrated. All check ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Newport News, VA 23601
Justin W.
Job Details: 02/08/2023
"replaced sump and heater. tested unit working as designed; ordrng 1 W11537778 (heater jw vs) and 1 look (look), used 1 W11537778 (heater jw vs) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Mount Joy, PA 17552
Justin L.
Job Details: 02/08/2023
As per previous tech was able to access unit and replace parts. Tested and unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Chesapeake, VA 23321
Zachery R.
Job Details: 02/08/2023
"replaced pump, tested, unit still not draining. no debris in hose, come to find defective sump and pump, ordering sump to complete repair.; ordrng 1 WPW10482480 (pump&motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mechanicsburg, PA 17050
Andrew S.
Job Details: 02/08/2023
"Per previous tech I was able to access and repalce the control, motor and lower harness. i then ran a calibration and diag test. Unit was able to complete both. Unit is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Pawleys Island, SC 29585
Jason T.
Job Details: 02/08/2023
"Cx complaint, freezing food in the fridge, tested all circuits, found thermistor not reading properly. Installed thermistor from van stock, ran factory diagnostic test to verify unit functions, set to an 8 hr defrost cycle. Set temperatures at 39 fresh food, 0 degrees in the freezer, verified proper air flow, cooling-freezing...working as designed.; ordrng 1 W10316760 (thermistor JT VS) and 1 LOOK (LOOK), used 1 W10316760 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Dover, PA 17315
Fred G.
Job Details: 02/08/2023
i was able to access unit and replace the lower harness and drain pump as per previous tech. tested unit and found unit now checks good.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Glen Rock, PA 17327
Sal R.
Job Details: 02/08/2023
"Per the previouse tech, I was abel to access and replace the shifter , during the auto test I fou nd that splutch to be grinding . I was able to access and replace the splutch the be defective (please see SDQ Pic's ). I have set a return date for 2/13; ordrng 1 W10721967 (splutch 7 @tribs)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Glen Rock, PA 17327
Sal R.
Job Details: 02/08/2023
I was able to access and replac ethe main harness and the sump &n motor. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Suffolk, VA 23434
Zachery R.
Job Details: 02/08/2023
"cx complaint unit has burning like smell, checked unit, no faults stored. checked gearcase, coem to find oil leaking from bearing onto clutch, also motor super warm to the touch, cx stated they havent ran cycle all day. ordering parts to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11454741 (gearcase) and 1 W10890624 (motor-drve) and 1 W11603810 (acu)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/08/2023
Replaced lid lock.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fannettsburg, PA 17221
Andrew S.
Job Details: 02/08/2023
Cx complaint is tha the unit is going from sense to done and not starting cycles. Upon arrival I found an F7E5. I then ran the diag test and found that the unit filled and drained and then when attempting to agitate and spin the motor was humming and not moving. I found that the capacitor has failed. I am ordering a capacitor. Please contact cx when the part is avaiable to scxhedule the return visit.; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bear, DE 19701
Frederick R.
Job Details: 02/08/2023
Left rear burner will not ignite. Took cooktop off and found wire pinched in sheet metal. Replaced ignitor per prior tech. Tested after repair and the unit is now working properly. Job is complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mechanicsburg, PA 17050
Andrew S.
Job Details: 02/08/2023
Cx complaint is that the unit is not shutting down at the end of the cycles. Upon arrival I found that the timer will progress to cool down but then sticks in the cool down. I called safety and informed of my findings. They are covering the repair A15W5U0WPL1. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 WP3387134 (Cycling Thermostat) and 1 W10857612 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Seven Valleys, PA 17360
Fred G.
Job Details: 02/08/2023
i was able to access unit and replace the dispenser housing as per previous tech. tested unit in a drain and spin with extra rinse and found unit now dispenses fabric softner and bleach. unit now checks good. called TL to report repair and findings.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dover, PA 17315
Fred G.
Job Details: 02/08/2023
cx complaint when trying to select a cycle the lights move around and never stop. inspected unit and powered unit on and found when spinning knob the cycle selector wasnt moving. the time will change but the lights dont change. entered into diag and found f2e1. ran auto test and found unit did finish without issue. I found unit needs console to correct issue. once part comes in please call cx and set up a return visit.; ordrng 1 W11112656 (console)
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Frederick, MD 21704
Ricardo S.
Job Details: 02/08/2023
"duplicate ticket, unit works fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Winchester, VA 22601
Ezra M.
Job Details: 02/08/2023
"incorrect parts ordered. ordering correct UI and control.; ordrng 1 W11651612 (housing, UI) and 1 W11306302 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Wilmington, DE 19803
Taylor F.
Job Details: 02/08/2023
"Cx complaint is door falling down. Tested inspected and verifed complaint. Found the right spring had come off. Corrected hinge and unit is now working as designed, Job is complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Harrisburg, PA 17111
Cody H.
Job Details: 02/08/2023
"Was able to access unit but unable to remove washplate. Unit will need gearcase, tub, spin basket as well as washplate, hub, and misc screws to go with. Unit will need 2nd tech due to gearcase not seperating from spin basket. Office to reschedule when all parts arrive; ordrng 1 W10752719 (basket) and 1 W11219115 (tub) and 1 W11568797 (filter) and 1 WP8533928 (filter screw) and 8 WP8533928 (hub screw)s and 1 W11454734 (gearcase) and 1 W11395618 (capacitor) and 1 W10721967 (splutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Littlestown, PA 17340
Bernard M.
Job Details: 02/08/2023
"Cx complaint sliding platter tray won't stay in place. Inspected and found the right side of tray had come off and this would cause tray to slide completely out and hit the door. Occasionally would prevent the door from closing all the way. Placed tray back into slide ,now tray slide out and stops without touching anything. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Charlottesville, VA 22911
Eric F.
Job Details: 02/08/2023
"Confirmed cx complaint unit frosting up in freezer. Found fridge door sitting below mullion strip between fridge freezer, found bottom hinge warped, sagging, causing door to sag. Ordering hinge and washers.; ordrng 2 WP487576 (washer)s and 2 WP489467 (washer)s and 1 W11580021 (hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near Wilmington, DE 19808
Frederick R.
Job Details: 02/08/2023
CX complant is top rack falls. Inspected/tested and found both adjusteres had pegs cracks and wouldnt seat properly. Replaced both adjusters and the unit is now operating properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Marshall, VA 20115
Daniel J.
Job Details: 02/08/2023
freezer evap frose over tested conti on heater 166vac to heater not heating spoke with tec support mutiple times no 120 at control let unit cool still staying on on test one of service mode ordering harness 110 for labor on return; ordrng 1 W11024089 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Franklin, VA 23851
Zachery R.
Job Details: 02/08/2023
"replaced dual valve, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, PA 17403
Fred G.
Job Details: 02/08/2023
"cx complaint unit stopped working. inspected unit and found unit is flashing a f9e1 and water is still in tub. unplugged unit and plugged unit in and was able to enter diag and it cleared codes. ran auto test and found wires to drain pump failed and unit could not drain and finish cycle. i also found drain pump failed as well. i was able to replace drain pump with van stock and spice wires to get cx going till we can come back with the lower harness. called TC due to the part showing special order. part will get ship to cx and once they have it they will call to set up a return visit.; ordrng 1 W11399437 (drain pump (FG VS)) and 1 W11643701 (lower harness), used 1 W11399437 (drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Washington, DC 20001
Leon
Job Details: 02/08/2023
cx complaint was unit was making wired nosies confirmed complaint put unit in diag mode what the cx was hearing was the compressor educated cx on the diff sounds they would hear fron the RC and FC told them the sounds was nomal
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near York, PA 17403
Fred G.
Job Details: 02/08/2023
cx complaint upper rack fell down. inspected unit and found right side adjuster failed. unit needs right side adjuster to fix issue. once part is in please call cx and set up a return visit.; ordrng 1 WPW10546503 (adjuster)
We serviced a
WHIRLPOOL DRYER
Model WTW5105HW2
Near Glen Rock, PA 17327
Sal R.
Job Details: 02/08/2023
CX complaint is that the unti will not opperate. I found that the unti is marked as FIELD SCRAP. I have informed CX to contact WP CX care. Unit does need 1 run cap and motor
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Alexandria, VA 22314
David J.
Job Details: 02/08/2023
CX complaint when washer is spinning unit is making a squeaking noise. Inspected unit and found top of bellow gasket is defective and rubbing on tub as it spins. Unit is stacked and will need a second tech to remove dryer. Ordering bellow gasket for return visit.; ordrng 1 W11578223 (Bellow gasket) and 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Monrovia, MD 21770
Ricardo S.
Job Details: 02/08/2023
"Replaced ui housing, unit tested and dw works fine"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Wilmington, DE 19810
Taylor F.
Job Details: 02/08/2023
"Cx complaint is unit not spinning. Tested inspected and verifed complaint. Found the capacitor to be defective. Replaced capacitor from VS and unit is now working as designed. Job is complete.; ordrng 1 W11395618 (capacitor TF VAN STOCK), used 1 W11395618 (capacitor TF VAN STOCK) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wilmington, DE 19808
Frederick R.
Job Details: 02/08/2023
"CX complaint no operation. Tested/inspected unit and found pantry drawer had been knocked off at some point and pulled the Pantry harness loose. Reconnected harness and reset power and unit came on and is completely operationial. Collected $120 SC by CC, Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Market, MD 21774
Ricardo S.
Job Details: 02/08/2023
"Cx complains that the unit shakes too much, inspected.. the unit is level.. i ran daignostic test mode.. no error codes .. when the unit is spinning the whole unit shakes too much.. unit needs a new suspension; ordrng 1 w11396716 (suspension)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS2
Near Hampstead, MD 21074
Bernard M.
Job Details: 02/08/2023
Cx complaint the upper rack falls. Inspected and found the front clip on adjuster had fragmented causing the rack to drop. Replaced adjuster now the rack stays level and moves back and fourth. Cx paid $286.30 for full repair. Unit checks good
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Norfolk, VA 23513
Orbie
Job Details: 02/08/2023
"cx complaint unit making weird noise. checked unit found valves making squealing noise while functioning, ordering valves to complete repair.; ordrng 1 W11316256 (valve (cold)) and 1 W11316255 (valve (hot))"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Pawleys Island, SC 29585
Jason T.
Job Details: 02/08/2023
"Arrived on-site, cx request to cancel the service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Wilmington, DE 19810
Taylor F.
Job Details: 02/08/2023
"Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the tray on the IM to be defective. Replaced IM from VS and unit is now working as designed. Job is complete.; ordrng 1 W10873791 (icemaker TF VAN STOCK), used 1 W10873791 (icemaker TF VAN STOCK) from stock"