Service History 716 - VIA Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Dundalk, MD 21222

Justin S.

Job Details: 02/09/2023

cx says the unit is not finishing cycles. f7e1(speed) in memory. in component activation the unit is agitating spinning draining and filling good. in calibration mode the unit failed and got a f7e1 again. put the unit back into a spin and the unit was very loud. suspension is good. no oil or anything damaged by the gearcase. cannot get the unit to make the same noise again. the unit needs the gearcase motor agitator clutch and control; ordrng 1 W11454372 (gearcase) and 1 W11497303 (motor) and 1 W10721967 (drive pulley) and 1 W11481722 (actuator) and 1 W11607637 (control)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Georgetown, DE 19947

Michael E.

Job Details: 02/09/2023

Replaced front left burner as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Baltimore, MD 21206

Justin S.

Job Details: 02/09/2023

replaced the fan blade thermistor and ui. reset power to the unit. the unit is now good

We serviced a

WHIRLPOOL RANGE

Model wgg745s0fs05

Near ,

Emmanuel R.

Job Details: 02/09/2023

"Cs unit (righ 2 burners)click but won't light, oven - error motor not responding, door won't close. Confirmed complaint, I found error code f5e4 doorlock motor failure. Removed back cover and found both upper and lower door lock motors are trying to move but they are siezed. Also the control board is showing display lock that wont let you unlock and its showing Oven cooling when the oven hasnt been on at all. Needs control board. Investigated further and also found the insulation is covering the burner orfice tube so gas cant flow. Removed insulating from blocking the burner and got all 5 burners to light up now. Unit still needs both door locks and a control board.; ordrng 1 W10878844 (cntrl-elec) and 1 W11166856 (latch-door) and 1 looklook (Rat infested,advised to call pest control)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Millsboro, DE 19966

Michael E.

Job Details: 02/09/2023

CX complaint: not getting lint on lint trap. Tested and verified complainht. I found unit is heating and tumbling but failed air flow test with an electronic air flow tester. Disconnected vent line and it now tests in the green. Reconnected vent and now it is back to failing in the red. I advised CX to contact builder for this since house is 6 months old. Unit is working properly. Job is complete

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Baltimore, MD 21214

Justin S.

Job Details: 02/09/2023

cx says the unit stopped working. the unit is not illuminating the display and has water in the tub. found 0vac to the control black to white. terminal block is burnt. repaired the terminal block and retested. the unit is now draining filling and washing good. the unit is now good

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Dover, DE 19901

Taylor F.

Job Details: 02/09/2023

"Cx complaint is lid lock not working. Tested inspected and verifed complaint. Found the lid lock to be defective. Ordering lid lock, cannot reschedule at this time.; ordrng 1 W11513248 (lid lock)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Millsboro, DE 19966

Michael E.

Job Details: 02/09/2023

Replaced the inlet valve as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near Murrells Inlet, SC 29576

Jason T.

Job Details: 02/09/2023

"Cx complaint, from prior service visit, error code displayed F6-E1 oven control relay fault, tested all circuits, found shorted relay circuit. Installed pre-i'd parts to complete the repair, cx paid service call : $90.00. Charging for the labor only : $150.00 (PAID IN FULL credit card REF #4851451403) Verified all unit functions for proper operation...working as designed."

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Pawleys Island, SC 29585

Rolf K.

Job Details: 02/09/2023

Found bad burner heads per service pointer. Misaligned. Ordered 2 new flame spreaders for left and right ront burners. Adjusted valves and igniting is better but unable to set flame height correctly for both front burners. ultra low no adjustment between low and high on both burners and slow ignition; ordrng 2 W11344539 (flame spreader high front lft/rght)s and 2 W11344742 (flame spreader low front lft/rght)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Milford, DE 19963

Frederick R.

Job Details: 02/09/2023

Replaced DW tub seal per priror diagnosis. Unit is now repaired and working properly. Job is complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Warrenton, VA 20186

Daniel J.

Job Details: 02/09/2023

before replacing control removed diahwasher from cabinet again drained found blockage in first secion of drain hose close to drain pump disconnected hoses and drain into bucket blockage of debris came out pressure normal from drain pump reconnected tested through diag cycle twice drained out complete no water above filter normal

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Newport News, VA 23602

Lucas R.

Job Details: 02/09/2023

"arrived, unit at rent a center, does not open until 10:00 am. please reschedule.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Afton, VA 22920

Danny R.

Job Details: 02/09/2023

started to installed parts noiticed fram wobbled from rt to left back corner unit has bemnt frame cx had best buy replaced unit checksok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Bridgeville, DE 19933

Michael E.

Job Details: 02/09/2023

Replaced pump and motor as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Linglestown, PA 17112

Cody H.

Job Details: 02/09/2023

"CX states unit is leaking and will not cool. Unit temp is 53*F. Unit shows no frost pattern but a ball of ice on the Evap inlet. Unit defrost heater is working, thermistor reads 5.2kohms. Called DB and explained the unit, who said 3 call count evap, compressor, drier for return visit. Return to be scheduled by office when all parts arrive.; ordrng 1 W11507067 (evap) and 1 W11125124 (compressor) and 1 WPW10143759 (drier)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Waynesboro, VA 22980

Danny R.

Job Details: 02/09/2023

i found the over flow sensor not hooked up this would stop unit from filling reseated coenction now checksok

We serviced a

KITCHENAID OVEN

Model KSGG700ESS2

Near Chevy Chase, MD 20815

Brian F.

Job Details: 02/09/2023

"Cx complaint oven not cooling well. Installed new cooling fan, ran bake cycle, had oven cavity over 170* for over a minute, fan turned on. Checked fault codes, F8E0 did not return. Unit is now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Waldorf, MD 20603

Shawn D.

Job Details: 02/09/2023

"cx complaint unit worked good for 2 weekes then ice maker stopped and temps got warmer and warmer. inspected unit and both section room temp no oil smell insdie either section, took both section apart and found no uv dye anywhere. pulled unit out checked pressures is 24 inch vacume 30 on high side and pressures equaliuzed in vacume so clog in system. openen system snd no freon system. i solated system then used notrgen and found slow leak in the yotaloop in cabinet where condenser and drier connect. called techline austin unit cant be repaired. left cx with file number; ordrng 2 w10913906 (coupler SD V/S)s, used 2 w10913906 (couplers SD V/S) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Myrtle Beach, SC 29579

Paul F.

Job Details: 02/09/2023

Customers complaint is dishes arent drying. Found the error code shutting off the heat cycle. Ran through diagnostics and all check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Murrells Inlet, SC 29576

Jason T.

Job Details: 02/09/2023

"Cx complaint, not cooling-freezing properly, found unit unplugged and the drain pan full of water, freezer bottom also full of water, evidence of the unit not cycling defrost. Tested all circuits, found heater harness backed out at the connector, pics on SD, tested the defrost heater at 90 ohms, compressor is running at 1.0 amps, verified proper defrost cycle operation during factory diagnostics. Tested all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ3

Near N Litchfield, SC 29585

Rolf K.

Job Details: 02/09/2023

Cx complains front left dual burner not operating properly. Found bad switch. Ordering 1 WPW10434452; ordrng 1 WPW10434452 (LEFT FRONT DUAL BURNER SWITCH)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Norfolk, VA 23503

Carl A.

Job Details: 02/09/2023

replaced all parts tested and calibrated unit works as designed

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Murrells Inlet, SC 29576

Jason T.

Job Details: 02/09/2023

"Cx complaint, dryer will not start a cycle, tested all circuits, found UI-Panel harness backed out from the control connection. Removed and repaired the loose connection, verified 5vdc at the UI-Panel. Ran factory test to verify all unit functions, cycle temperature tested at 150 degrees...working as designed."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Dunkirk, MD 20754

Shawn D.

Job Details: 02/09/2023

cx complaint unit is still making a banging noise said the same error code came up. inspected unit and f0e7 with load srill in unit so canceled cycle switched to quick wash and then clean washer popped up and i hit start and unit was on clean washer cycle but knob waas still on quick wash. i then hit deep fill not start and clean washer went away an now im able to start quiuck wash cycle. ran the entire quick wash cycle 55 minutes but at 4 miunutes left when unit went to the fast final spin the unit sounds terrible. adjusted unit some tried startign another cycle and clean washer is back up. called techline derek stried sending him video of unit spinnign told me to instruct cx to call customer service and order part incase; ordrng 1 WPW10612925 (nameplate) and 1 W11417171 (rear panel) and 1 W10677265 (cabinet white) and 1 W11614514 (acu) and 1 W11590590 (tub ring) and 1 W11400156 (suspension) and 1 look (look)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Norfolk, VA 23513

Carl A.

Job Details: 02/09/2023

"cx complaint of unit not washing,checked unit to find the folowing error codes F7E1,ran unit to find that after tested unit the motor had failed ohmed out to confrim but found harness to have a little char to it as it looks alike a thermal event ouccurred break down as follows 1/wpw10671941,1/W11413274,1/W10868144service call break down as follows service call 120.00parts 477.41shipping 15.00labor 110.00sub total 722.41tax 28.64grand total 751.05deposit 120.00cx will call back if moving forward with repairs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Manheim, PA 17545

Justin L.

Job Details: 02/09/2023

Cx complaint after previous visit they removed trim from cabinet next to dishwasher and found white residue. Was able to access unit and verify concern. White residue is from the previous visits of excessive soap. Unit is not leaking and there is no damage to floors. Unit has not produced an error code since last visit and when ran unit had no issues. The residue is soap and dust. Wiped under cabinet and contacted techline. Spoke to Chris. Unit is operating as designed. Informed cx that if they call back and issue is found to be from oversuds after bing warned that they will be charged a service call. No further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Norfolk, VA 23509

Carl A.

Job Details: 02/09/2023

"cx complaint of unit not cooling,checked unit ran tested 4 to find that the compressor is locked up as the start device is trying to trun unit over but compressor is clearly locked up ran unit on tested 4 and never was able to move forward fromstep 1 ordering parts needed for repairs Special Project #: S71162 Coverage: Parts and Labor; ordrng 1 W11574734 (Refrigerator Compressor) and 2 W11504431 (Refrigerator)s and 2 W11504415 (Refrigerator Coupler)s and 2 W11506621 (6 Nk Ms 00 (charging Tube To Compressor))s and 1 W11506635 (Refrigerator Access Valve Coupler) and 2 W11109499 (Refrigerator Drier Tube)s and 2 W11504445 (Refrigerator Coupler)s and 2 W11504447 (Refrigerator Coupler)s and 1 R600"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Chesapeake, VA 23323

Zachery R.

Job Details: 02/09/2023

"cx complaint unit leaking even when not in use. checked unit, come to find defective valve, replaced valve and hose, tested, unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Murrells Inlet, SC 29576

Rolf K.

Job Details: 02/09/2023

Replaced front left burner switch. Tested function of it. Operating as designed. All is ok.

We serviced a

WHIRLPOOL WASHER

Model MHW6000XW2

Near Chesapeake, VA 23323

Zachery R.

Job Details: 02/09/2023

"cx complaint unit constantly filling, checked unit, come to find defective inlet valve, when water is turned on at shut off unit constantly fills, when hot water valve is turned off unit no longer leaks, quoted cx, cx unsure for repair atm, advised ticket is open for 30 days. cx paid $120 service call"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Triangle, VA 22172

Tanner B.

Job Details: 02/09/2023

"sr#from techline.. cx concern the unit not cooling after repair .. found the unit off , unit lasted 2 months then was warm in both sections, ice stopped then freezer and then fridge section.. hooked up to unit and found in deep vac 25in vac and 75 psi on high. stayed that way through test 4 in diag .. contatcted wpl and gave findings, wpl determined unit non repaiable leak in cabinet . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GVEXVD02

Near Chesapeake, VA 23320

Branden R.

Job Details: 02/09/2023

"cx under impression unit has warrenty and SS warrenty covers labor , advised unit is no longer under any type of warrenty and service of 120 will be due today not including parts or labor , cx refused service at this time ."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704EBS1

Near Sterling, VA 20164

Christian C.

Job Details: 02/09/2023

Installed upper racks. Tested drawer 10x. All racks are moving smoothly now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Myrtle Beach, SC 29588

Jason T.

Job Details: 02/09/2023

"Cx complaint, dishes not drying at the end of a wash cycle, ran factory test, no error codes found, heater element tested at 12 ohms, verified vac at the control, tested ok. Incoming water temperature at 77 degrees, advised cx 120 degrees inlet water temperatrue is required for proper drying at the end of a wash cycle, cx is contacting the builder in reference to the hot water concern, once corrected unit will work as designed, cx agreed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Newport News, VA 23601

Justin W.

Job Details: 02/09/2023

cx complaint not cooling. checked unit to find loose connector due to ice expansion on heater. took pic thawed and rseated ocnnector. thawed evap with steamer. checked board for info on tag. board is good. tested heater. heater turns on. unit working as designed

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Falls Church, VA 22046

David J.

Job Details: 02/09/2023

Cuz complaint door will not close. Arrived to house and inspected. Found damage to the front left bottom of main over. Physical damaged causing foot not to close properly. Called Techline This unit is unrepairable and cuz will be contacted by whirlpool with further instruction. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Reva, VA 22735

Eric F.

Job Details: 02/09/2023

Could not confirm cx complaint of uneven heating. Advised cx on pan use and rack placement. Asked that she photograph the outcome of her cooking and call back if she has any further issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Charlottesville, VA 22911

Eric F.

Job Details: 02/09/2023

"Installed door, tested unit, unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Little River, SC 29566

Paul F.

Job Details: 02/09/2023

Installed new parts. All check ok.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Chesapeake, VA 23320

Branden R.

Job Details: 02/09/2023

"cx complaint microwave not heating , checked unit and found no error codes , tested and found fuse bad on unit not allowing microwave to heat , replaced fuse with VS on and tested unit is now running as designed , pre heated oven to 350 and ran microwave multible times and all major componets checked good and running as designed now ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Baltimore, MD 21201

Shane M.

Job Details: 02/09/2023

no show on cx. called the number provided. cx said he canceled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Suffolk, VA 23435

Zachery R.

Job Details: 02/09/2023

"replaced led in right deli drawer, tested, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Pawleys Island, SC 29585

Rolf K.

Job Details: 02/09/2023

Cx states bottom freezer not opening properly. Found fridge unlevel. Releveled fridge and adjusted doors. All is ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Leesburg, VA 20176

Ken M.

Job Details: 02/09/2023

Damper replaced and tested. Unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Poquoson, VA 23662

Lucas R.

Job Details: 02/09/2023

replaced u.i and console unit working as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Milton, DE 19968

Frederick R.

Job Details: 02/09/2023

CX complaint is oil in WM. Inspected/tested and could not verify complaint. Found no poil anywhere. CX then stated it was a glob of grease not oil inside on washplate.CX uses borax to clean clothes. Explained the use and care of the WM to CX. Unit is working properly and as designed. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Lebanon, PA 17046

Cody H.

Job Details: 02/09/2023

Was able to replace parts per previous visit. Unable to test unit due to water from house not available to unit. CX will have to have plumber figure out water issue.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near York, PA 17403

Sal R.

Job Details: 02/09/2023

I was able to access and replace both parts. I then tested the unti and unit test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Round Hill, VA 20141

Ken M.

Job Details: 02/09/2023

"Customer complaint is that the unit not dispensing water or making ice. Issue confirmed. Ejected filter, but issue remained. Found the reservoir was frozen. Reservoir thawed and gasket seals added to the evaporator fan assembly to close any air gaps. Unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Barboursville, VA 22923

Eric F.

Job Details: 02/09/2023

"Spoke with cx before install, cx reporting other issues with unit. Ran diagnostic, found diverter lost position, inlet issues. Cx no longer wasnts to pursue repair, concerned that cost may end up being as much as a new one. Returning unopened control, spoke with office about refunding control and labor charge."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near North Myrtle Beach, SC

Paul F.

Job Details: 02/09/2023

Installed new parts. All check ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Mechanicsburg, PA 17055

Fred G.

Job Details: 02/09/2023

"i was able to access unit and replace the gearcase, spin basket and slider as per previous visit. tested unit and found unit now chejhp cks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Shiloh, PA 17408

Drew B.

Job Details: 02/09/2023

replaced parts unit now functional and checks good

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHC319ESS06

Near Round Hill, VA 20141

Ken M.

Job Details: 02/09/2023

Customer was not expecting to have to pay anything today and was not willing to accept service call charges. Referred customer back to manufacturer and builder since customer stated that this has been an ongoing issue.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Palmyra, PA 17078

Cody H.

Job Details: 02/09/2023

"CX complains unit had pump replaced before and after about 6 months unit started making a grinding sound. Ran unit to find drain pump was making a grinding sound while draining. Took pump off and inspected pump housing for debris, pump housing was clear, ran pump outside of housing to verify. Pump motor making a distressed grinding sound. Replaced pump and unit now works as designed. Collected full amount. No further work needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Frederick, MD 21702

Ricky E.

Job Details: 02/09/2023

"unit undercharged at prior sealed system service.. ckd for dye at the joints and bubble ckd the unit, and fnd no leaks.. removed refrigerent, vacuum tested the unit, recharged unit, unit has a developing frost pattern"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Millsboro, DE 19966

Michael E.

Job Details: 02/09/2023

"Replaced drive motor as per previous diagnosis. Calibrated, then tested unit and it is now working properly. Job is complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Waterford, VA 20197

Ken M.

Job Details: 02/09/2023

"Sump assembly, control, and vent assembly replaced and tested. Unit is working properly. Old parts, except control, left with customer."

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Steelton, PA 17113

Justin L.

Job Details: 02/09/2023

Cx complaint unit not operating right. Was able to access unit and verify model and serial. Checked for error codes and none saved. Ran diagnostic and it went through no issues. Ran calibration and a rinse and spin and unit is operating as designed no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Gettysburg, PA 17325

Andrew S.

Job Details: 02/09/2023

Cx complaint is that the door is still leaking air in the FC Section. Upon arrival I found that the unit Top RH corner of the FC gasket is pulled away from the cabinet. I was able to heat up the gasket using my heat gun and reshape the gasket so that it is now sealing against the cabinet. The unit is now functioning as intended. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Front Royal, VA 22630

Ezra M.

Job Details: 02/09/2023

"not operating properly, not completing cycles, storing error f2e1, found unit not storing model and serial numbers after service by other providers. called techline, spoke with travis. unit not repairable. advised customer to contact contract company."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Maurertown, VA 22644

Ezra M.

Job Details: 02/09/2023

Replace cooktop and front right element. Tested. No problems found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Stephenson, VA 22656

Ezra M.

Job Details: 02/09/2023

Replaced lower door and check door seal.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HB06

Near Charles Town, WV 25414

Ken M.

Job Details: 02/09/2023

"Control replaced. Went to test the unit, but the bulb the customer had was too big, would not fit in the space. Provided customer with part # for replacement bulb."

We serviced a

WHIRLPOOL WASHER

Model MVWB300WQ0

Near Harrisburg, PA 17111

Cody H.

Job Details: 02/09/2023

"CX complains unit again showed OL error in cycles normal and towels. Ran unit through diagnostic test, no error codes were saved and unit passed diagnostic test with no issues. Ran unit through towels cycle, with no issues. Called techline and spoke to Austin. Reccomends using affresh tablets to clean out any build up that could be causing the basket to stick and cause friction. No further work needed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Stuarts Draft, VA 24477

Danny R.

Job Details: 02/09/2023

installed parts checksok cx had unit out they will reinstall unit not us

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Haymarket, VA 20169

Daniel J.

Job Details: 02/09/2023

no ice production unit didnt fill with water 57 passed harvest replaced heater and dual valve test 45water entered mold

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Staunton, VA 24401

Danny R.

Job Details: 02/09/2023

ran diag and it spins fine unit checks ok also adjusated th e tub robs out of place checksok

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Stephenson, VA 22656

Ezra M.

Job Details: 02/09/2023

Found under cabnet lamp is out and replaced it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Waynesboro, PA 17268

Andrew S.

Job Details: 02/09/2023

Per previous diag I was able to remove and repalce the RC door. I then verified that the seal is secure to the cabinet. Unit is functioning as intended. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Norfolk, VA 23513

Carl A.

Job Details: 02/09/2023

cx cancelled at door as they thought they were in warranty

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Kenton, DE 19955

Taylor F.

Job Details: 02/09/2023

"Cx complaint is musty smell coming from the washer. Tested inspected and verifed complaint. Found the cx only uses cold water, and is using an abundance of detergant. Informed cx use and care of machine. Also advised they use affresh to help clean wahser. Also found the hot water hose defective. Cx has to have a plumber replace the hot water hose. Unit is working as designed. Job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near New Cumberland, PA 17070

Justin L.

Job Details: 02/09/2023

Cx complaint lid broken. Was able to access unit and found lid broken. Quoted cx for broken lid. Collected full amount via card and replaced with pre-id. Unit now checks good no further work needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Frankford, DE 19945

Frederick R.

Job Details: 02/09/2023

Replaced DWCx was there and inspected panel and found nothing worng with it. Unit is repaird. Job is complete

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near New Cumberland, PA 17070

Justin L.

Job Details: 02/09/2023

Cx complaint unit not powering on. Was able to access unit and found 242.3VAC incoming into unit. Removed console to find board detached. Reattached and tested unit now operates as designed no further work needed

We serviced a

KITCHENAID COOKTOP

Model KICU569XSS00

Near Davidsonville, MD 21035

Shane B.

Job Details: 02/09/2023

"complaint is the unit being completly unresponsive. confirmed complaint. unit will not power on, no lights at all. terminal box has 248vac. inspected modules. found a blown fuse on the left module, all other fuses were g"

We serviced a

KITCHENAID DISHWASHER

Model Kdtm404ess2

Near Davidsonville, MD 21035

Shane B.

Job Details: 02/09/2023

cx complaint is the heater being deformed causing it to hit the lower spray arm. confirmed complaint. replaced heater with preIDed part. found no saved codes. ran service cycle with no leaks or issues. unit is working as designed. cx paid in full for repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WRS325FDAM04

Near Gloucester Point, VA 23072

Justin W.

Job Details: 02/09/2023

cx complaint unit sprays water everywhere. could not replicate issue. checked unit to find condenser dirty. cleaned condenser. replaced water filter for cx and tested unit working as designed.

We serviced a

MAYTAG DRYER

Model MED8200FW1

Near Aldie, VA 20105

Daniel J.

Job Details: 02/09/2023

per notes replaced all four support rollers and pulley tested sounds normal cabinet was removed by customer for repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Odenton, MD 21113

Shane B.

Job Details: 02/09/2023

installed diffuser and restored power. new diffuser opened and closed quietly. unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ

Near Staunton, VA 24401

Danny R.

Job Details: 02/09/2023

checked unjit found dent in back panle nothimg else is wromng no pipes are wires damaged good to go

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676frz00

Near Church Hill, MD 21623

Taylor F.

Job Details: 02/09/2023

Cx complaint is IM not cycling. Tested inspected and verifed complaint. Found the Im to be unplugged. Plugged in IM and Unit is now working as designed. Job is complete. Cx paid 120 by CC.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42FTX03

Near Virginia Beach, VA 23452

Branden R.

Job Details: 02/09/2023

"cx neighbor came over to let me in , stated cx is out of town . advised cx that unit is no longer under warrenty and service will be due today of 120 not including parts or labor . neighbor tryed to call cx and no one picked up . cx not ready for service and moved on . neighbor stated they will have them reschedule when contacted ."

We serviced a

MAYTAG FREEZER

Model MRT118FFFE05

Near Dover, PA 17315

Drew B.

Job Details: 02/09/2023

replaced doors and sealed the unit up

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Suffolk, VA 23434

Zachery R.

Job Details: 02/09/2023

"cx complaint unit not completing cycles. checked unit, unit displaying f7e4 basket re-engagement failure, f6e3 acu cannot hear hmi. cleared faults, calibrated and ran auto test cycle, no faults stored, unit working as designed. cx paid $120 service call"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Glen Arm, MD 21057

Neil H.

Job Details: 02/09/2023

replaced the console and control recalb washer and tested unit all good.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Little River, SC 29566

Paul F.

Job Details: 02/09/2023

Customers complaint is hot knobs when baking. Customer also has a whole littany of other issues with it. I did find the unit needed to be calibrated 10 degrees hotter. Customer not satisfied with this and thought I was out here to replace the unit. Right now every else is checking ok. Knobs do get very warm and customer said she burned herself on them but they are not getting into a dangerous range of temperture. All check ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Brandywine, MD 20613

Robert A.

Job Details: 02/09/2023

The cx had the door (left door) already shipped to them. I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID OVEN

Model KODE300ESS02

Near Suffolk, VA 23438

Zachery R.

Job Details: 02/09/2023

sanded and painted multiple coats on liner

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Poquoson, VA 23662

Lucas R.

Job Details: 02/09/2023

"replaced gearcase, cam and belt, calibrated, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model \'WRF555SDFZ16

Near Hampton, VA 23666

Orbie

Job Details: 02/09/2023

"cx complaint unit not dispensing water. checked unit, made sure water lines were clear from top of door to rear of cabinet. would not dispense water straight out of valve. checked connector to find bent pins on connector. called techline spoke with derek. deemed unrepairable. advised cx whirlpool will be calling them."

We serviced a

WHIRLPOOL DRYER

Model WED6620HW0

Near Chester, VA 23836

Orbie

Job Details: 02/09/2023

"cx complaint unit making rattling noise. checked unit found warped cabinet causing motor to vibrate on cabinet. massaged cabinet, tested unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW3

Near Hyattsville, MD 20785

Shane B.

Job Details: 02/09/2023

"cx complaint is the unit leaving clothes soaking wet. i checked for codes and found F0E9 off balnace pause. i ran the service cycle. no issues. unit is sitting level. i explained loading, cycle selection and detergent use to cx. cx understands and is happy with the unit."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Dallastown, PA 17313

Sal R.

Job Details: 02/09/2023

I was able to access and replace the console and unit test good.

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near Millsboro, DE 19966

Michael E.

Job Details: 02/09/2023

"CX complaint: unit stopped after a couple minutes a few times, then started working properly gain. Tested and verified complaint. F51 error code. Unit went through diagnostic cycle without problem. Tested in drain and spin and also started a normal cycle and everything is working properly. Ran diagnostic cycle again and no problem. Plugs are all secure and no wire problems visible. Unit is working properly. I informed CX that the 120.00 fee for service covers the next 30 days just in case. Job is complete."

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB00

Near Frederick, MD 21704

Ricky E.

Job Details: 02/09/2023

"unit had a bezel that the adheisive was loose.. reset and reglued bezel, unit cks ok.."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Georgetown, SC 29440

Rolf K.

Job Details: 02/09/2023

Cx complains dryer shaking rumbling. Found alot of build up in and on blower wheel throwing it out of balance. Removed all lint build up from blower wheel and housing. All is ok no shaking or rumbling.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ijamsville, MD 21754

Ricky E.

Job Details: 02/09/2023

"unit gave an eror for lond fill.. blew out the cold line, unit is now filling.. reset power and load calibrated the unit, unit cks ok.."

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Falls Church, VA 22046

David J.

Job Details: 02/09/2023

Cx complaint unit is not lighting properly. Arrived today and inspected unit. Found all burners do light but the front right did take some time. Replaced burners head on both front left and right. Left front burner works great Everytime. Found right side still slow to light. Found ignitor had oil and debris on it. Used small file and cleaned ignitor. Burner lights perfect Everytime. Had cx test with me. Not sure why we needed to change panels but I did not. Unit is now working as intended. Job complete

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