We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Murrells Inlet, SC 29576
Paul F.
Job Details: 02/10/2023
Customers complaint is UI not responding sometimes also sometimes does not run the cycle. Found error code for bad lid lock and water temps not correct. Tested water valves all check ok. NTO lid lock and UI.; ordrng 1 W10861642 (lid lock) and 1 W11130341 (console)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Mechanicsburg, PA 17050
Bernard M.
Job Details: 02/10/2023
"Replaced harness, all burners come on and are adjustable from low to high. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Myrtle Beach, SC 29577
Paul F.
Job Details: 02/10/2023
Customers complaint is unit not making ice. Found icemaker has the E2 error for lost position. Filled the maker with water confirming the water valve is fine. Also the flapper to the ice room is missing. NTO parts.; ordrng 1 W11579560 (icemaker) and 1 WPW10553630 (vent cover)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wilmington, DE 19808
Taylor F.
Job Details: 02/10/2023
Cx complaint is loud banging noise. Tested inspected and verifed complaint. Found the water lines and drain line were vibrating against the back of the unit when spinning. Corrected hoses and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Henrico, VA 23238
Joseph D.
Job Details: 02/10/2023
Unit with failed lower ignitor and upper ignitor with break in harness arcing to caninet. Must replace both. Cx declined repair at time of visit. Also noted upper temp sensor off by 20 degrees but listed as nla ; ordrng 2 WPW10324738 (Ignitor)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Ellicott City, MD 21043
Robert L.
Job Details: 02/10/2023
"pressure tester had incomplete fittings, so removed line and ran into sink, supply line clogged has restriction in elbow of fitting, cx to replace line, gave them proprer fitting, cx will callback if any further issues"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS00
Near Falls Church, VA 22046
Lloyd B.
Job Details: 02/10/2023
"Cx complained the unit did not cool. Inspected the unit and found the rc is 47 degrees and the fc is 29 degrees with the compressor and all fans running. There is not an excessive buildup of frost on either evap, not a defrost issue. Unit needs new compressor, drier and rc evap. 3 job count. Sealed system tech required.; ordrng 1 W11492867 (evap) and 1 W10140971 (compressor) and 1 WPW10143759 (drier)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Alexandria, VA 22312
Demonte S.
Job Details: 02/10/2023
Arrived at Ferguson's Warehouse. Manager Jim is not here today. Looked at all the units on site. Looked in the middle and on the side of the Wearhouse where all the units are. No Model / Serial numbers of this unit. Cx doesn't have any proof of purchase. Cx is stating this is our issue and whirlpool issue. Closing out this ticket.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Chesterfield, VA 23838
John P.
Job Details: 02/10/2023
Confirmed CX complaint glass plate melted and bottom of microwave discolored talk to Leon at tech line said to clean discoloration as best you can and to replace plate and ring CX not happy with resolution notified safetyLeon; ordrng 1 W11443145 (Plate) and 1 W11443144 (Ring)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Upper Marlboro, MD 20772
Robert A.
Job Details: 02/10/2023
Cx complaint that the unit is not turning on. I inspected the unit and confirmed the complaint. The unit is getting 121v from the wall. I disconnected and reconnected the connector to the UI. The unit worked as designed. I collected the service call fee by CC.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Locust Grove, VA 22508
Tanner B.
Job Details: 02/10/2023
"Installed new bin and tested , upon installation of rh door seal , found the rh door warped .. unit needs new door assembly to correct issue. informed cx to call us once door is recieved ..; ordrng 1 W10757549 (rh door)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Upper Marlboro, MD 20772
Robert A.
Job Details: 02/10/2023
"Cx complaint that the unit is not drying the clothes and the door seal is torn. I inspected the unit and confirmed complaints. I found the duct line full of wet lint, I removed the lint and tested the airflow (it's good). I replaced the door seal as well. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Wilmington, DE 19810
Frederick R.
Job Details: 02/10/2023
CX complaint shelves defective on bran new fridge. Inspected and found RC door bin and center meat bin both havve hairline cracks. This falls under 30 day cosmetic warranty. Verified with TL. Rewscheduled CX for Friday 2/24/22; ordrng 1 W11162443 (cover) and 1 W11239961 (bin-cntlvr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Fairfax, VA 22033
Richard B.
Job Details: 02/10/2023
"CX complant mno ice . Inspected unit and found defective ice maker , Ice maker would not rotate after bail arm lowered and switch activated. Installed new ice maker and cycled same. Ice maker did a self fill . Reassembled freezer and advised cx to discard first two batches, Job completed, RB"
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL03
Near Takoma Park, MD 20912
Brian F.
Job Details: 02/10/2023
"Cx states microwave not starting consistently, installed new hinges and door now closes fully. Unit still will not start cook cycle every time. Ordering switch harness. Returning tech call WPL tech line.; ordrng 1 W11449277 (Switch harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS
Near Falls Church, VA 22041
Demonte S.
Job Details: 02/10/2023
Inspected the unit. Found that the cx is saying that the Dishwasher is Leaking Water underneath / Dispenser Door is broken. Ran Service Diagnostics on the unit. Error Codes are F9E1 = Diverter Valve can't find home position. Ran Service Test on the unit. Water is leaking from the Diverter Valve. Checked the Dispenser. Dispenser Door & Spring is bad. Dispenser Door will not close. Cx paid for the Service Call Only by Card. If the cx calls back order the Sump Motor = Wpw10605058 & Dispenser = W10861000. Don't go without parts. ( Any questions please check Sd Pictures.)
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADS
Near Henrico, VA 23238
Joseph D.
Job Details: 02/10/2023
"Found failed ignitor arcing at switch to cabinet will need new ignitor switch and valve assembly, cx declined ; ordrng 1 WP74010858 (Ignitor switch) and 1 7513P421-60 (Valve)"
We serviced a
KITCHENAID FREEZER
Model KRFF707ESS01
Near Murrells Inlet, SC 29576
Paul F.
Job Details: 02/10/2023
Installed new modules. All check ok.
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Bethesda, MD 20817
Roberto I.
Job Details: 02/10/2023
Cx made unit accessible. Found thermal event on terminal block and power cord. cx must to provide power cord on the return visit. Also 2 front feet are needed (parts were damaged during tiles removal). Ordering 2 front feet WPW10341186. Collected $55.43. Return visit 2/20/23; ordrng 2 WPW10341186 (front foot)s and 1 look (look)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Glen Burnie, MD 21060
Andrew H.
Job Details: 02/10/2023
installed parts.test uinit everything good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brandywine, MD 20613
Robert A.
Job Details: 02/10/2023
Cx complaint that the unit is not starting cycles and flashing f7e1. I inspected the unit to confirm the complaint. I found error codes: f7e1 f2e1. I cleared the codes a ran a manual cycle for spin and agitate. The actuator did not move at all for either test. I replaced the actuator and repeated the test. The actuator moves now but the basket and motor are not move. I moved the belt by hand during agitate and the motor and basket began to move. The unit needs a new capacitor as well. I'm ordering the motor too just in case.; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Alexandria, VA 22301
Lloyd B.
Job Details: 02/10/2023
Cx complained the unit did not run. Installed new fuse and swithes and tested and it now starts and heats. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Millsboro, DE 19966
Michael E.
Job Details: 02/10/2023
CX complaint: lights flickering. Tested and verified complaint. When i put a jump in place of the FC LED the blinking stopped. Ordering LED kit from sp w11460554b which covers part and labor. Scheduled return visit for 2/17/23; ordrng 1 W11601310 (LED kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNB00
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 02/10/2023
"cx canceled at door , buying new unit.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 02/10/2023
"CX Concern the unit door falls down, found hinges failed and causing door to drop ..Unit needs new hinges LH AND RH. Right hinge is on FBO..; ordrng 1 W11573702 (hinge right)"
We serviced a
WHIRLPOOL WASHER
Model wfw9200sq00
Near Falls Church, VA 22044
Demonte S.
Job Details: 02/10/2023
Inspected the unit. Found that the cx is saying that the Washer is giving an Error Code. Ran Service Diagnostics on the unit. Error Codes are F20 = Pressure Sensor Fualt. Ran Service Diagnostics Test on the unit. Unit went from C00 - C03 and stopped. Unit is flashing the F20 - Pressure Sensor. Unit can't tell how much water is in the unit. Cx has the unit boxed in. Unit is also in a Drain Pan with house plumbing hooked to it. I advised to the cx that we will need 2 Techs or they will need to make the unit accessible. Cx paid for the Service Call Only by Card. If the cx calls back order Pressure Sensor = W11417622. Don't go without parts. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near White Plains, MD 20695
Shawn D.
Job Details: 02/10/2023
"arrived found new tub has damage to it its warped. checked tub on unit and does not spin good, removed rotor and found drum spins good and possible bolt was loose some and rotor is touching stator at times there rub marks.. reinstalled rotor and basket does spin beter. ran drain and spin and unit spins great so called techline spoke to derek documented issue and he recomended replaceing th rotor and motor due to it was rubbing. ran unit with clothes in it now and seems alot better and cx agreed. ordering stator,rotor and bolt for return; ordrng 1 W11354541 (stator) and 1 W11314361 (rotor motor) and 1 W11557803 (screw)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Suffolk, VA 23434
Zachery R.
Job Details: 02/10/2023
"replaced acu and valve, calibrated and tested, unit workinbg as designed."
We serviced a
WHIRLPOOL RANGE
Model KFGC500JSS01
Near Pawleys Island, SC 29585
Jason T.
Job Details: 02/10/2023
"Cx complaint, RF-Burner not lighting properly, RR-Burner flame issue, removed and adjusted the RF burner head, found gasket seal is offset, also the RR orifice needs replaced. Advised cx parts will direct ship to his house, contact VIA dispatch to schedule a retrun visit, cx agreed.; ordrng 1 W11344539 (BURNER-RF) and 1 W11378587 (ORIFICE-RR)"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW0
Near Arlington, VA 22205
Jason A.
Job Details: 02/10/2023
CX complaint DRYER damage. Repalced RH panel & top cover. Test DRYER heats & drum spins
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Georgetown, SC 29440
Jason T.
Job Details: 02/10/2023
"Cx complaint, unit will not start a wash cycle, error codes : F3-E1 pressure switch fault F5-E1 F5-E2 door lcok fault, verified during the factory test. Installed parts from van stock to complete the repair, ran factory diagnostic test # 12 to verify unit operation...working as designed.; ordrng 1 W11316250 (latch JT VS) and 1 W11316246 (switch-wl JT VS) and 1 LOOK (LOOK), used 1 W11316250 (LATCH), and 1 W11316246 (SWITCH-WL) from stock"
We serviced a
KITCHENAID HOOD
Model KVUB606DSS
Near Monrovia, MD 21770
Ricardo S.
Job Details: 02/10/2023
"Cx complains that the buttons not aligned properly.. inspected unt.. the control bracket is loose,.. so i tight the screws and now the bracket is in the correct position"
We serviced a
AMANA OVEN
Model AER6603SFS5
Near Georgetown, SC 29440
Jason T.
Job Details: 02/10/2023
"Arrived on-site, found excessive cockroach infestation, pics on SD...called dispatch to advise of the situation. Tech spoke with the cx and advised to have a certified exterminator remove the cockroach infestation, once corrected to send the certified receipt to VIA dispatch to have the part re-ordered and also to schedule a return visit, cx agreed.; ordrng 1 W11594204 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Dallastown, PA 17313
Sal R.
Job Details: 02/10/2023
"Per the previouse tech, I was able to access and replace the lid. I then tested the unti and unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVT01
Near Dillsburg, PA 17019
Bernard M.
Job Details: 02/10/2023
"Cx complaint the icemaker has low ice production. Inspected unit and found temps in FC to be at 0. Products are frozen. Ice bin had dispensed 1 tray in 24 hrs. Optics checked good. When arrived water had just entered and was beginning to freeze. Ordering icemaker, once part is in contact cx to reschedule; ordrng 1 WPW10190961 (icemaker)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ3
Near Quinton, VA 23141
Justin W.
Job Details: 02/10/2023
cx complaint broil not working. confirmed complaint. checked to find 240vac to broil found broil connector not making good contact. reseated connector and tested unit working as designed
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW
Near Owings Mills, MD 21117
Shane M.
Job Details: 02/10/2023
installed new gaskets. door warped towards middle. SDPICS of door. left parts with cx . ordering door w hinges.; ordrng 1 W11599965 (door) and 2 W11598144 (hinge)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Vienna, VA 22181
Christian C.
Job Details: 02/10/2023
Installed IM. Ran test 120 IM PA. Test 97 IM filled with water. Unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEHZ02
Near West Springfield, VA 22152
Leon
Job Details: 02/10/2023
cx complaint was unit fc would be frozen over confirmed complaint tested the defrost heater in diag mode the heater easnt getting 120v tested heater at the control in the back still wasnt getting 120 need to replace control; ordrng 1 W11035836 (control) and 1 W11624493 (ui)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Glen Burnie, MD 21060
Andrew H.
Job Details: 02/10/2023
"cx complaint is the unit is making a sound, inspeected unit and found the unit has f0e7 load detected during the cycle. i ran auto test mode and check for issue. i ran high speed spin and when the spin cycle began to slow down the unit made a loud grinding sound coming from the pully. i checked and removed the pully and found the gearcase shaft is seperating from the gearcase. also leaking oil. unit will need new gearcase and pully assembly. i quoted cx for replaced the gearcase and pully. cx did not want to repair unit at this time and paid for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Laurel, MD 20724
Israel R.
Job Details: 02/10/2023
Installed new door and when heated up the gasket notice the door is not sealing correctly the gasket can expand anymore with out damge and the door is notn touching.The lower part of the door is super tight and the top corner is not sealing even after heating the gasket. Installed old door and the door seals good. The new door is warped. Needs to be reordered.; ordrng 1 W11223753 (nameplate) and 1 LW10912110 (dor-fip)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 02/10/2023
installed new cap. tested unit. Job complete
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Baltimore, MD 21239
Eric W.
Job Details: 02/10/2023
cx complant of f1e1 error inspected unit found main control failure needs new control; ordrng 1 W10427972 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Norfolk, VA 23503
Carl A.
Job Details: 02/10/2023
replaced sump and motor tested unit works as designed
We serviced a
JENNAIR RANGE
Model JES9900BAB
Near Camp Hill, PA 17011
Fred G.
Job Details: 02/10/2023
cx complaint cant set temp for baking. inspected unit and found touch panel is faulty. 1-7 number buttons have no response. 8-9 work. unit needs control panel to correct issue. once part is in please call cx and set up a return visit.; ordrng 1 WPW10206067 (panl-cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Paxtonia, PA 17112
Fred G.
Job Details: 02/10/2023
cx complaint units RC door are not closing. inspected unit and found both doors height needed adjusted. i was able to access unit and adjust both door. i did advised cx that these doors are not auto closing. unit checks good and working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Front Royal, VA 22630
Danny R.
Job Details: 02/10/2023
installed control unit has very low water pressure when washing noticed the unit has a bad baffle will need delivery system of water pump seems weak also doesnt look to have enough water intering unit ordering pump tubes and vavle to impover how water is delivered into unit and pressrue streth; ordrng 1 W10860176 (wash blade) and 1 W10861526 (sumps assy) and 1 W10648041 (water vavle) and 1 W10861745 (delivery tune) and 1 WPW10327455 (wash blade 3rd level) and 1 W10843168 (manifold) and 1 WPW10448645 (2nd wash blade) and 1 W10767752 (manifold pro scrub) and 1 W10355006 (connect tube) and 1 W10622462 (manifold tall item zone)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Winchester, VA 22601
Daniel J.
Job Details: 02/10/2023
water not entering icemaker sugguested valve replaced valve water entering tray and pump moving water across cooling tray
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Suffolk, VA 23435
Orbie
Job Details: 02/10/2023
"replaced two elements, third element was not shipped yet. advised cx to call back when 780 comes in.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Rockville, MD 20853
Roberto I.
Job Details: 02/10/2023
"CX complaint DU message, lid not latching.TYested unit, confirmed defective lid latch. Replaced part using pre id. Unit tested ok. Collected $353.11."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elizabeth City, NC 27909
Austin D.
Job Details: 02/10/2023
"cx complaint the unit is not staying on once the pts is pressed. checked the unit and found that it is working at the time but cx has a video of the issue. so it is intermitten. therefore, the unit needs a new motor. it seems as if the motor is over heating and loosing the run winding. tried to replace the pts and ordering motor and blower wheel just incase.; ordrng 1 279827 (motor) and 1 WP694089 (blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Springdale, MD 20774
Shane B.
Job Details: 02/10/2023
installed ordered part and removed some debry form the upper spary arms. unit is working as desigend.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Hume, VA 22639
Danny R.
Job Details: 02/10/2023
cx says unti doesnt light right . after diag i found rt front and left front burners heads are letting gas out right to igniter propperly will need burner heads and caps; ordrng 1 W11344538 (CAPS) and 1 W11344539 (SPREDER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Newport News, VA 23606
Lucas R.
Job Details: 02/10/2023
"replaed inlet valve, was advised by dealership that water filter to rv was cracked, and was unable to get water to fridge to test, advised dealership to test water line prior to reinstalling, dealership agreed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Myrtle Beach, SC 29582
Rolf K.
Job Details: 02/10/2023
Installed new UI. Ran factory calibration. All is ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hyattsville, MD 20785
Shane B.
Job Details: 02/10/2023
"cx complaint is the unit not unlockinng the door. when i arrived complete light and lid locked light were on. i pressed start and the lights went out, lid unlocked. found no saved codes. ran service cycle. unit completed cycle with no issues. ran calibration cycle. unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Virginia Beach, VA 23453
Branden R.
Job Details: 02/10/2023
"came out to replace parts on unit , disasembled and replace all parts needed for repair tested unit is running as designed ."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HB00
Near Norfolk, VA 23503
Carl A.
Job Details: 02/10/2023
replaced parts tested unit works as designed
We serviced a
WHIRLPOOL OVEN
Model KEBS207SSS04
Near Elizabethtown, PA 17022
Justin L.
Job Details: 02/10/2023
Was able to assist Fg in removing and replacing parts. See FG notes unit checks good
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Vienna, VA 22180
Jason A.
Job Details: 02/10/2023
CX complaint MW+O F2E1 error code. Verified issue & replace UI console. Turn breaker back on & configure model # Set clock & date. Test MW & OVEN heats. NO ERROR CODES > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Vienna, VA 22180
Jason A.
Job Details: 02/10/2023
CX complaint FRIDGE lights not working- Door switch broken. Confirmed complaint. Opening for door switch completely encased in styrofoam making R&R of switch difficult. Some units the harness is too short or the connector gets pulled out due to excess styroam. See SDpics. This service took an extra 30 minutes due to this issue. Replaced switch & test door switch operation & lights are working > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jessup, MD 20794
Andrew H.
Job Details: 02/10/2023
"cx complaint is the unit is not cooling, cx unplugged unit. i checked evap and found it completely frosted over. i checked and found the brown wire to the heater element was not fully seated in the connector and was hanging out of the connector. i reseated wire into the connector. the element came on and began to heat. i then defrosted the evap with steamer. unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Germantown, MD 20874
Julian H.
Job Details: 02/10/2023
CX complaint about unit not working getting F8e4 overflow condition error again found water on pan cleared water went to test mode found errors f9e2 drain pump failure f8e4 overflow error just replaced pump last month tested & can see cloudiness of water suds CX using cascade no rinse thought found drain line didnt had a loop & out of level leveled & made a loop to avoid backups instructed Cx to use rinse aid also affresh once a month tested a quick wash for about 20 min without any water dripping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Aldie, VA 20105
Richard B.
Job Details: 02/10/2023
"CX complant. Things freezing in fresh gfood compartment. Inspected unit and found unit is in garage, Advised CX unit needs to be in a climat controled environment to function properly , found temps set to 1 above lowest Took temp under youghert on top shelf and got 40 degrees . Milk on bottom shelf is 38 degrees. . Advised CX fridge needs to be moved into a climate controled environment , things need to be moved off of back wall in freezer from blocking vents and if issue continues to call us back.do"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW01
Near Mechanicsburg, PA 17050
Bernard M.
Job Details: 02/10/2023
"Replaced both parts per previous tech, used key to lock unit. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model KEBS207SSS04
Near Elizabethtown, PA 17022
Fred G.
Job Details: 02/10/2023
with the help of JL we were able to access unit and replace the upper bake element as per previous tech. tested unit and reheated unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Annville, PA 17003
Justin L.
Job Details: 02/10/2023
As per previous tech was able to access unit and replace parts. Tested unit and unit checks good no further work needed
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454BSS0
Near Rockville, MD 20853
Roberto I.
Job Details: 02/10/2023
"Cx complaint no dieplay.Confirmed no display. found open 20A fuse. Tested all door switches, found no issues. Tested unit by installing a 20A resettable breaker instead of the fuse. Ran several cycles, opening and closing the door several times. The unit worked ok, cooling fan ok. Installed new fuse using pre id part. Collected $192.46"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Germantown, MD 20874
Julian H.
Job Details: 02/10/2023
replaced parts tested on bake & broil working properly oven reaching temp fast working fine
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Bel Air, MD 21015
Neil H.
Job Details: 02/10/2023
REPLACED INTERLOCK HARNESS UNIT TESTED GOOD.M/W HEATING AND RUNNING PROPERLY
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Ellicott City, MD 21043
Robert L.
Job Details: 02/10/2023
"installed induction module per previous, tested all ops ok, collected $140 cash"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEZ00
Near Alexandria, VA 22311
Demonte S.
Job Details: 02/10/2023
Inspected the unit. Found that the cx is saying that the Refrigerator is Freezing food. Checked the Damper in the Freezer Section. Damper is set to minimum. I then set the Damper Control to Max. So all air will be in the Freezer Section. ( Advised that the cx allow 24 hours for changes to take place. ) Unit is working as Designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Baltimore, MD 21225
Emmanuel R.
Job Details: 02/10/2023
"Replaced control board , tested unit. Unit is now working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM1
Near Upper Marlboro, MD 20774
Shane B.
Job Details: 02/10/2023
"202 717 3611complaint is the unit not powering on. confirmed complaint. no lights, no beeps. terminal box has 123vac and is properly wired. inspected control and found no loose connections on contorl or UI. control is getting 122vac. found a corroded spot on UI. replaced UI with preIDed part and restored power. unit powered on and ran properly. working as designed cxpaid in full for repair."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Bethesda, MD 20817
Brian F.
Job Details: 02/10/2023
"Cx states unit making noise. Inspected unit, drum spins freely, found lint trap FULL of lint, cleared lint trap. Ran service test mode, completed with no errors. Ran quick dry cycle, heard no irregular sounds. Unit is working perfectly, instructed cx to clear lint trap before every cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Columbia, MD 21045
Robert L.
Job Details: 02/10/2023
"cx complaint not making ice, tried to cactivate harvest, no response, 120v to icemaker, replaced icemaker from pre-id, tested all ops ok, collected $326.29 visa cx paid in full"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Columbia, MD 21044
Robert L.
Job Details: 02/10/2023
"cx complaint time resets randomly,on display, unit has 2021 serial, needs software update, helped connect unit to app no signs for update, cx to call wifi tech support to check update, cx doesnt want unit perminently connected, tested all ops ok....... if update doesnt work may need to order console, date on box must be 6/2022 or newer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Baltimore, MD 21211
Shane M.
Job Details: 02/10/2023
installed fitting. unit working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Virginia Beach, VA 23456
Branden R.
Job Details: 02/10/2023
"came out to replace parts on unit , disasembled and replace both parts needed for repair , tested unit is running as designed with no leaks , cx agreed ."
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Clarksville, MD 21029
Robert L.
Job Details: 02/10/2023
"cx complaint lock was never installed due to supply chain issues, parts were sent to cx , but not able to assemble , used pre-id barrel lock, therein no mounting nut and screw to attach hook, putting into parts research"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Silver Spring, MD 20906
Roberto I.
Job Details: 02/10/2023
"CX complaint no cool.Found thick frost buil up on evaporator again. Ran forced defrost, it worked. Thermistor in ice 17Kohm from control board and 17Kohm fro the thermistor connector. Found compressor randomly dragging 7A and tripping the overload. Called tect line, spoke to Chris, he stated that the compressor issue should not effect the defrost operations. Since we have alresdy replaced thermistor and control 2 times, there nothing else we can do today. He is submitting all the informetions to the Whirpool engeneers."
We serviced a
WHIRLPOOL OVEN
Model Weg515s0fv2
Near Baltimore, MD 21231
Emmanuel R.
Job Details: 02/10/2023
"Cs oven not heating and smells like gas, couldnt confirm complaint. I tested unit and it oven turned preheated and cycled just fine. Tried it a few more time and it works everytime. I removed rear cover and inspected module , all seems ok. Removed from cover and main control also ok , ignitor also doesnt look bad. I cant confirm complaint. Advised customer to use oven as normal and of if acts up again to call us back. Collected for svc call. $120"
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Baltimore, MD 21224
Emmanuel R.
Job Details: 02/10/2023
"Cs unit is not turning on, confirmed complaint. I found the unit does not have sufficient voltage at the oulet. Lossing voltage intermittenly. L1 has 122v but L2 is 1v. I was able to wiggle the power cord into the outlet and got unit powered up and running. Unit runs heats and blows good when powered up. Advised cutomer to call an electrician and have him diagnose why the dryer is lossing voltage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Yorktown, VA 23693
Lucas R.
Job Details: 02/10/2023
"replaced icemaker, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Winchester, VA 22601
Daniel J.
Job Details: 02/10/2023
dishwasher not drying error for vent motor checked connections good replaced control diag cycle and checked tub heater dry tub normal
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Derwood, MD 20855
Julian H.
Job Details: 02/10/2023
replaced parts & working properly
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Shippensburg, PA 17257
Andrew S.
Job Details: 02/10/2023
Per previous diag I was able to access and repalce the control. I then ran the DLMS calibration and quick diag test. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Upper Marlboro, MD 20772
Robert A.
Job Details: 02/10/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Barboursville, VA 22923
Eric F.
Job Details: 02/10/2023
"Installed element, tested unit, unit working as designed."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Bowie, MD 20721
Shane B.
Job Details: 02/10/2023
installed all ordered parts. tested burner several times. it started quickly every time. within the first 1-3 clicks of the ignitor. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brogue, PA 17309
Drew B.
Job Details: 02/10/2023
cx complaint that unit not gouing through cycle without having to run a drain and sspin. i found afgter checking codes and cold psi the unit has clogged hosue screen needs fixed and issue will work fully with washrr unit checks good
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Jarrettsville, MD 21084
Neil H.
Job Details: 02/10/2023
REPLACED THE PANEL CONTROL AND HOUSING TESTED UNIT ALL COMPONENTS WORKING GOOD
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Woodbridge, VA 22191
Robert W.
Job Details: 02/10/2023
Replaced door lock tested unit and unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Charlottesville, VA 22901
Eric F.
Job Details: 02/10/2023
"Confirmed cx complaint unit leaking. Found valve assembley not secured to cabinet. Installed assembley, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Glenelg, MD 21737
Robert L.
Job Details: 02/10/2023
"installed 12 LEDs per TSP and S-84638, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WGD8620HC3
Near Woodbine, MD 21797
Ricardo S.
Job Details: 02/10/2023
"Cx ha ssome parts in the house. replaced console, front panel, side panel and top cover. cks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 02/10/2023
non repairable from techline. wires for door switch too short .. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westminster, MD 21158
Marc M.
Job Details: 02/10/2023
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Taneytown, MD 21787
Marc M.
Job Details: 02/10/2023
installed evap and filter drier and ported compressor. pulled unit into 30 inch vaccum and held. unit held with no leaks. charged system with 134a and tested. unti now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westminster, MD 21158
Marc M.
Job Details: 02/10/2023
installed harness however control arrived as defective part. control not neccessary anyway. tested unit. unti now checks good.