Service History 703 - VIA Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Wilmington Manor, Delaware 19720

Taylor F.

Job Details: 02/14/2023

Cx complaint is f2e2 error code. Tested inspected and verifed complaint. Found the control panel to be defective causing moisture to get into the UI and short it. Replaced UI from pre ID and verifed that was the only issue. Ordering control panel so issue doesnt happen again. Rescheudled for 2/17/23.; ordrng 1 W11116422 (panel-cntl)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Petersburg, Virginia 23803

Zachery R.

Job Details: 02/14/2023

"cx complaint unit not advancing cycles, checked unit, unit displaying f7e1 basket speed fault, tachometer test checked out good, come to find side to side play in gearcase shaft also defective cap not allowing motor to turn, ordering all parts needed to complete repair, advised cx they will be contacted for return visit.; ordrng 1 W11454372 (gearcase) and 1 W11497303 (motor) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W11428524 (cap)"

We serviced a

MAYTAG DRYER

Model MED5740TQ0

Near York, Pennsylvania 17403

Sal R.

Job Details: 02/14/2023

"CX compliant was that the dryer was making a loud thumping noise. I found that the roller support on the left rear side was crakced. I used a dryer kit from van stock to correct the issues. Unit test good.; ordrng 1 4392065RC (dryer kit (VS)), used 1 4392065RC (dryer kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hagerstown, Maryland 21740

Ken M.

Job Details: 02/14/2023

"Customer complaint is that the unit is not cooling properly. Evaporator is not frosting over, nor does it have a proper frost pattern. Compressor inspected and found the windings tested good, but the compressor is cold. Confirmed power to the start device, but no power out of it. Run capacitor tested good. Ordering start relay.; ordrng 1 W11547180 (start relay)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Williamsburg, Virginia 23188

Justin W.

Job Details: 02/14/2023

"arrived to find error code f3e3, f0e5,f0e9. ran dlms calibration. reentered diagnostics. cleared stored codes. called techline spoke to Derrick sr7735657735.; ordrng 1 W11198271 (valve harness) and 1 W11283592 (motor) and 1 W11220230 (valve)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Jefferson, Maryland 21755

Ricardo S.

Job Details: 02/14/2023

"the customer complains is that when she was cooking she heard a.. noise, then she move the pan from the burner and the glasstop cracked..apparently is a thermal event .. order part..the client does not find the receipt; ordrng 1 W11175877 (cooktop)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Clinton, Maryland

Shawn D.

Job Details: 02/14/2023

builders complaint unit came damaged. inspected unit and panel is damaged and is causing the door to bind when opening. unit needs a new front panel. ordering panel for return; ordrng 1 WPW10274902 (panel)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Ashburn, Virginia 20147

Richard B.

Job Details: 02/14/2023

"CX complant. Dishwashe rfilter dosent stay in place. Inspected unit and found screen bent not allowing filter a good catch to stay in place. Ordering filter and screen. Further work needed, RB; ordrng 1 W11590541 (screen) and 1 W11460958 (filter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Little River, South Carolina 29566

Rolf K.

Job Details: 02/14/2023

Missing bottom cover plate and screws. Ordered access panel and fasteners.; ordrng 1 WPW10503548 (panel fasteners x2) and 1 W10827631 (access panel black)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Middletown, Maryland 21769

Ricardo S.

Job Details: 02/14/2023

"Cx complains that the upper rack has a broken part, inspected unit and found a bad adjuster.. slide cks ok, replaced adjustter from v/s LOOK LOOK unit tested and works fine; ordrng 1 WPW10546503 (adjuster Rs V/S), used 1 WPW10546503 (adjuster rs V/S) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hampstead, Maryland 21074

Drew B.

Job Details: 02/14/2023

cx complaint that unit is still getting the f89e1 error code and is intermittingly coming up i have spoke to robert.. techline infromed all been replaced had me order flow metere per error and the v ent fan being the correspoinding error of FAE10stored as well with issue he has seen in past to reoslve do both; ordrng 1 W11414073 (vent fan) and 1 W11545539 (gasket) and 1 W11535094 (inlet valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Edenton, North Carolina 27932

Branden R.

Job Details: 02/14/2023

"cx complaint unit not making ice , checked unit and found temps in fridge at 38 and freezer at -1 . found ice maker lost home position on unit . ordering new ice maker for repair ice maker would not allow me to test it . ohmed out valve and everything checked good ordering ice maker for repair .; ordrng 1 W11546935 (ice maker)"

We serviced a

N/A N/A

Model WED5000DW2

Near Georgetown, South Carolina 29440

Jason T.

Job Details: 02/14/2023

"Cx complaint, no heat per any cycle, tested all circuits...found open element and thermal cut-off. Installed parts from van stock to complete the repair, verified cycle temperature at 145 degrees...working as designed.; ordrng 1 279816 (thermal cut off hi JT VS) and 1 279838 (element,heater JT VS) and 1 LOOK (LOOK), used 1 279816 (CUT-OFF), and 1 279383 (ELEMENT) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Hampstead, Maryland 21074

Drew B.

Job Details: 02/14/2023

called wp techline when arrived since looks like issue is from water dripping down back of bucket casuing ice to form and push against the door ice .. not sure door ice is required but called wp to verify next step since this issue has been happening not resolved for while now.. called TL spoke to nate; ordrng 1 W11262313 (ui) and 1 W11466513 (ss left door)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near South Mills, North Carolina 27976

Branden R.

Job Details: 02/14/2023

"cx complaint door wont shut and discoloration , checked unit and found door twisted and warped not allowing it to shut all the way , uninstalled and tryed to straighted out . was unable to fix spot where its warped also found top of door on unit rusted out not allowing UI to properly seat onto door panel . ordering new door for proper repair .; ordrng 1 W11416371 (front) and 1 W10909682 (name plate)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Bowie, Maryland 20715

Shane B.

Job Details: 02/14/2023

cx complaint is the unit not making ice. cx said sometimes it will run and make a batch or 2 but then it stops again for weeks. cx also said IM is louder than it used to be and it sometimes takes 20 seconds between IM cycling and water valve turning on. confirmed complaint. bin had a small amount of ice but was not full. IM cycled but it making a clicking noise. IM filled right when tray got back to home position. unit is set to recomended temps. prob shows 37/2. ordering IM and control board. schedule when parts are avaialble.; ordrng 1 W11546935 (ice maker) and 1 W11546690 (control box)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS02

Near Annapolis, Maryland 21401

Israel R.

Job Details: 02/14/2023

Isntalled new LED and tested units lights are back to normal. I could not get the unit out becaseu is tight to the unit and the customer had a customer panel that is removable but one of the screw broke he is calling carpenter to get it out so we can installed the board. He also stated that unit is leaking found the evap tray is bowed and will need drain pan kit. Call customer when drain pan is here and he will have the board removed so we can installed the new board and also check the drain tube for obstruction. Please send iR.; ordrng 1 W11457241 (Drain pan) and 1 look (Send iR)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Haymarket, Virginia 20169

Ezra M.

Job Details: 02/14/2023

"installed auger motor, tested, not working. inspected door harness, harness failed, unit will need new door. ordering door.; ordrng 1 W10367513 (dor-fip ms)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Winchester, Virginia 22603

Daniel J.

Job Details: 02/14/2023

unit not drying clothing 240 vac at terminal removoed back cover tested tcs and heating element 100 in stock set up for friday; ordrng 1 279838 (heater)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Winchester, Virginia 22602

Daniel J.

Job Details: 02/14/2023

noise from dryer while in use removed front panel belt seperating smacking side walls when in use rubber build up around motor found dryer vent crushed tested for heating confirmed heating ordering belt pulley rolls and cycling thermostat; ordrng 1 WP3387134 (cycling thermostat) and 1 279838 (element) and 1 WP691366 (ilder pulley) and 1 341241 (belt) and 1 WPW10314173 (rollers)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Harrisburg, Pennsylvania 17109

Cody H.

Job Details: 02/14/2023

"Was able to access unit and install parts. Unit continues to drain and door locks but wont cycle. Called techline and spoke Chris to who said to order control, harness and switch at same time and replace. Office to reach out to CX when all parts arrive.; ordrng 1 W11574590 (control) and 1 W11132207 (harness) and 1 W11044866 (pressure switch)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 02/14/2023

"Cx complained of a leak. Inspected the unit and found that the gasket on the bottom of the door is tearing apart. Also, the user interface buttons aren't always responsive. Unit needs new gasket and console; ordrng 1 W11606677 (door seal) and 1 W11413963 (console)"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS5

Near Sandston, Virginia 23150

Orbie

Job Details: 02/14/2023

cx complaint unit making noise during convection. verified cx complaint. ordering parts needed to complete repair. ordering baffle as well just to be sure.; ordrng 1 W11414552 (fan assembly) and 1 W10346153 (baffl-conv)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Alexandria, Virginia 22314

Dustin F.

Job Details: 02/14/2023

"CX complaint: Unit leaking, Stopping during mid cycle, Squeeling airplane noise.Inspected unit, confirmed complaint. Found F8E1 - Long FillF1E2 - Motor Drive Over VoltageF0E3 - OverLoadF7E4 - Motor FailureF7E8 - Motor Overtemp failureInspected unit further, found gearcase squeeling, gearcase leaking, cleared codes ran test cycle, codes came right back up. Rotor covered with slick dust, Motor, and slider had cut grooves into it. Unit needs new Slider, Clutch, Gearcase, Rotor, and motor.; ordrng 1 Look (Look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Clinton, Maryland 20735

Shawn D.

Job Details: 02/14/2023

"opened system and was full of r600. replaced compressor used uv drier from v/s then vacumed unit down and filled to reomended. unit is good; ordrng 1 w10143759 (uv drier SD V/S), used 1 w10143759 (uv drier SD V/S) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Arlington, Virginia 22201

David J.

Job Details: 02/14/2023

"Cx complaint unit will not start. Arrived today, Cx just moved in new build. Found when going into diagnostic mode I have a F7E2 error code. Cleared codes and tried to run cycle. Unit sat for 2 minutes and did nothing then started beeping and draining. And displayed same error code. Checked power going into control and have 122vac for some reason control is not sending proper signal to start a wash. Not get any voltage at inlet valve when trying to start wash. Ordering control and a couple other parts to make sure unit is repaired on next visit. ; ordrng 1 W11460946 (Sump and motor) and 1 W11434044 (Inlet valve) and 1 W11632704 (Control)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Gettysburg, Pennsylvania 17325

Bernard M.

Job Details: 02/14/2023

Cx complaint unit doesn't heat up. Ran normal cycle and found the heat felt like setting on low after 15 min. Vnet hose and vebnt outside checked good. Accessed element and found the coils aren't heating up all the way. Found the thermostat at fault. Ordering parts and them in stock. Set return for 2/17 in the PM. Office will contact cx with time frame; ordrng 1 WP8557403 (thermostat) and 1 WP3387747 (element) and 1 280148 (thermal cut-off)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXBL4

Near Denver, Pennsylvania 17517

Justin L.

Job Details: 02/14/2023

Cx complaint unit stopped mid cycle. Was able to access unit and found 123.4VAC incoming but control was unresponsive. Also found rollers failed causing issue with lower rack. Ordering control and setting return for tue 2/21/23; ordrng 1 WPW10380685 (control) and 4 W10195416V (rollers)s

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Myrtle Beach, South Carolina 29577

Paul F.

Job Details: 02/14/2023

CUstomers complaint is unit just stops in the middle of the cycle then gives f2 E2 error. Found error ode is for a disconaected UI.; ordrng 1 W11478524 (console) and 1 W11567712 (control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Norfolk, Virginia 23502

Austin D.

Job Details: 02/14/2023

cx complaint the unit top rack is falling off. found the rollers broken off of the rack support. ordering new rack adjusters to resolve the issue.; ordrng 1 W10712395 (rack adjusters)

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Reinholds, Pennsylvania 17569

Justin L.

Job Details: 02/14/2023

Cx complaint unit not heating. Was able to access unit and found that the unit had 249VAC incoming. Checked unit and verified proper airflow but no heat. Found element and fuses reading OL. Ordering parts and setting return for Fri 2/17/23; ordrng 1 WP3387747 (element) and 1 280148 (tco kit)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Wyomissing, Pennsylvania 19610

Justin L.

Job Details: 02/14/2023

Cx complaint unit not cleaning dishes. Entered diag and found F7E1 wash motor failure F9E1 not draining F10E2 wax fan electrical failure. Ran cycle and found unit to fill but motor only buzzes and diverter rotates never pumps. Unit then drained. Unit needs sump assembly and control. Once in office will need to contact cx and set return.; ordrng 1 W11416362 (sump assembly) and 1 W11629911 (control)

We serviced a

WHIRLPOOL OVEN

Model WFE770H0FZ2

Near Salisbury, Maryland 21804

Michael E.

Job Details: 02/14/2023

"CX complaint: oven gets too hot, runaway temp error. Tested and verified complaint. F6E1, F1E0 for over temp and comm error. Both errors apply to control. Called WP safety and was given an authorization code W15YPX1WPL1 SR7735701584 . WP safety also asked me to give CX a phone number to call, WP has questions for CX. Ordering control. Cannot reschedule due to NW part; ordrng 1 W11308431 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Delmar, Delaware 19940

Michael E.

Job Details: 02/14/2023

CX complaint: ice still clumping. Inspected and verified complaint. Ice is getting a few bridged pieces but for the most part no longer clumping. RC temp keeps staying around 41 or a little higher in top part of RC. Top half of RC doesnt get below 40 degrees. Deli drawer is at 33. RCn fan has good airflow and deli drawer damper is working properly. Reordering evap cover (replaced less than 1 year ago) and ordering dual inlet valve. CX Paid for dual valve by check. No other money owed on this visit. No money owed on return visit. Scheduled return visit for 2/22 any time; ordrng 1 W11535162 (dual valve) and 1 W11395635 (evap cover reorder)

We serviced a

AMANA WASHER

Model NFW5800HW4

Near Chesapeake, Virginia 23325

Austin D.

Job Details: 02/14/2023

cx complaint the unit is shaking during the cycle. checked the unit and found that the unirt seems to run fine with no clothes. unit suspension rods are weak and cannot handle weight. ordering new suspension rods to resolve the issue.; ordrng 4 W11316766 (shock absorber)s and 2 W11314394 (spring)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Bealeton, Virginia 22712

Robert W.

Job Details: 02/14/2023

"CX Complaint is the unit is leaking water, Inspected unit and found the unit is leaking while running from the Sump, Ordering Sump assembly; ordrng 1 W10805015 (Sump)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Centreville, Maryland 21617

Frederick R.

Job Details: 02/14/2023

"CX complaint is WM not finishing cycles and overfilling.Tested/inspected and found unit had a defective strike so replaced from VS. Pulled F8E1 code and found valve clogged with well sediments and iron deposit. CX uses screens. Couldnt duplicate overfill and no error but did check pressure hosed and it was not kinked and I could blow air through it. Ordering valve and control. Cannot reschedule at this time. Job need auth.; ordrng 1 W11481108 (control) and 1 W11220230 (valve) and 4 W11457841 (strike (FR VS))s, used 4 W11457841 (strike) from stock"

We serviced a

N/A N/A

Model KUDS01DLSS6

Near Red Lion, Pennsylvania 17356

Sal R.

Job Details: 02/14/2023

"CX compliant is that the utni run for 10-12 min then drain and shuts down. I was able to enter diag and found a clean LED indecater to blink 7 times. Per Technical Servicepointer-8178479 , a replacement kit for the heating element and control is needed .Part #8193995 is No Longer Avalible.; ordrng 1 8193995 (Replacement kit (N/A))"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Red Lion, Pennsylvania 17356

Sal R.

Job Details: 02/14/2023

CX complaint is that the front right elenment is not opperating. I found a faulty RF element. I am ordering 1 element (W11517959) and 1 RF switch (WPW10434452). I have set a retun date for 2/17/23; ordrng 1 W11517959 (RF element 8 @ tribs) and 1 WPW10434452 (RF switch 55 @ tribs)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Harrisburg, Pennsylvania 17110

Cody H.

Job Details: 02/14/2023

CX complains unit is not filling with water or cycling. unit shows f7e1-no heat f5e1-door switch stuck open. unit water valve sounds to be struggling and needs replaced. Ordering valve to be approved by 3rd party. CX notifed about needing external work before technican can return see notes for further details.; ordrng 1 W10648041 (valve)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Martinsburg, West Virginia 25404

Ricky E.

Job Details: 02/14/2023

unit is not accessable. please call to reschedule with new number in notes; ordrng 1 look/look (look/look)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Cherry Run, West Virginia 25427

Ken M.

Job Details: 02/14/2023

"Customer complaint is that the unit is making ice, but is doing it slowly. Unit had made about 1/4 of a bin since the last visit. Ice maker is still reporting E5. Ice maker thermistor registering cooling than harvest temperature. Ran test 57 and the ice maker cycled properly. Ran test 45 and it did not fill, but tried to. Ran test 19 for 2 minutes and then reran test 45. Ice maker filled properly. Checked compartment temperatures and found the ice box around 20 and slowly dropping and the freezer is at 0. Ice box fan is working properly. Bin sensor is working properly. Contacted tech support with findings. Determined that the issue is either with the ice box thermistor or the ice maker thermistor. Ice box sensor tested good. Unit needs a new ice maker.; ordrng 1 W11579560 (ice maker) and 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Charles Town, West Virginia 25414

Ken M.

Job Details: 02/14/2023

"Customer complaint is that the right door is sagging and contacting the left door and the left door handle is loose. Inspection of the upper right hinge found that the plastic sleeve that hinge seats into on the door is loose, door is cracked where the sleeve seats. Unit needs a new door. Was able to tightend down the handle.; ordrng 1 LW11258450 (dor-fip) and 1 W11223753 (nameplate)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS1

Near Hagerstown, Maryland 21740

Ken M.

Job Details: 02/14/2023

Ignitor replaced. Bake cycle tested and neither ignitor sparked. Tested on broil and both ignitors sparked. Checked for power from the control to the spark module when bake is selected and only found 6VAc. Control is not sending power to the spark module to start the bake cycle. Unit needs a new control.; ordrng 1 W11548757 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near North Bethesda, Maryland 20852

Roberto I.

Job Details: 02/14/2023

Cx complaint ice dispenser not working. Confirmed complaint. Water dispenser ok. Paddle ok and switches ok. Found auger motor frozen and also not reciving power. Quoted repair $330.18 (just parts + shipping) for front cover 2309378B and auger motor WP2212363 replacement. Cx upset because the front cover is on back order with no eta. She want to try to buy the parts by herself.; ordrng 1 2309378B (front cover) and 1I WP2212363 (auger motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Roanoke, Virginia 24018

Kyle A.

Job Details: 02/14/2023

Cold valve is sheered off of inlet assembly. Ordering inlet.; ordrng 1 W11210463 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairfax, Virginia 22030

Justin S.

Job Details: 02/14/2023

the unit is not cooling very good. found the evaporator fan is not blowing but the compressor is active. the evaporator fan is getting voltage. replaced the fan with vs and retested. the unit is now cooling good. the unit is now ready; ordrng 1 WP2315539 (motor-evap)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Woodstock, Maryland 21163

Marc M.

Job Details: 02/14/2023

cx complaint unit not draining. inspected unit and found unit with standing water in tub upon arrival. attempted cancel drain cycle and unit did not activate pump. removed all water from tub and pulled unit out onto mat. checked pump for any obstructive debris and found no items blocking the impellor. tested and found control sending 121.3v to pump. concluded failed drain pump. unit will need parts.; ordrng 1 W11462456 (drain pump)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Washington, District of Columbia 20019

Emmanuel R.

Job Details: 02/14/2023

"Cs light under Mw not turning on, confirmed complaint. I found the control board is showing the light should come on but its not sending voltage to the sockets. Ordering control board.; ordrng 1 W11552018 (control) and 1 8206232A (lamp 40 watt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Hanover, Pennsylvania 17331

Sal R.

Job Details: 02/14/2023

"CX compliant is that the unti has damaged liner and is leaking water form the icemakewr. I found that the the funnel to tyhe icemaker(UKI1500AXX) has a hairline crack causing water to fill the FC . I am ordering 1 icemaker. I am also ordering RTV (WP482338)per WP Tech Line for the cracks in the liner . Oncce the parts are avalible, please have someoen from the office call to set a return date; ordrng 2 WP482338 (RTV 10 @ tribs)s and 1 UKI1500AXX (Icemaker TOS)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Shippensburg, Pennsylvania 17257

Andrew S.

Job Details: 02/14/2023

Cx complaint is that the unit is leaking at the connector. Upon arrival I found that the hose connector is leaking when the water is turned on. I found that the hose assembly does not appear to be damaged. I found that the adapter is cracked and is allowing water to get past the rubber O-Ring. I am ordering the adapter. Please send the part directly to the cx. Job complete; ordrng 1 WPW10254672 (Adapter)

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Manakin-Sabot, Virginia 23103

Eric F.

Job Details: 02/14/2023

"Confirmed cx complaint unit not powering on. Confirmed 120 to control but no display on UI. Ordering control, will use UI on return if necessary.; ordrng 1 W11537215 (control) and 1 look"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Rockville, Virginia 23146

Eric F.

Job Details: 02/14/2023

"Cx states that unit is still having issues after install. Called techline, techline advised updating the unit. Spoke with cx, cx had never connected unit to wifi. Cx connected unit to wifi, checked unit software version and stated that it's 29.00.00. Going to call whirlpool tomorrow and confirm that that is the newest version and will reach out to cx/order parts from there. Version 29.00.00; schdld next appmnt for 2/15 WED !"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Martinsburg, West Virginia 25404

Ricky E.

Job Details: 02/14/2023

"unable to locate address in google, and phine said person was unavalable.. also this is a rac resell, and may need pre auth; saved tckt"

We serviced a

MAYTAG RANGE

Model MEW9630FZ04

Near Gettysburg, Pennsylvania 17325

Bernard M.

Job Details: 02/14/2023

"Cx complaint the upper oven takes too long to heat. Entered service and foubnd no error codes. Set preheat for 350 and placed thermocoupler inside. When temp was reached meter read 345. Raised to 400 and meter read 380. Cancelled preheat and temps were rising slightly. Ordering control and temp sensor, once parts are in contact cx to reschedule; ordrng 1 W11032469 (control) and 1 W10859573 (sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Hampton, Virginia 23666

Orbie

Job Details: 02/14/2023

"cx complaint icemaker not working. checked unit jumped T and H, icemaker currently working. ordering new icemaker due to intermittent issue. also noticed both door gaskets not sealing correctly on cabinet. ordering new door gaskets and icemaker to complete repair.; ordrng 2 W10830055 (gasket-fip)s and 1 WPW10300024 (icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Madison Heights, Virginia 24572

Kyle A.

Job Details: 02/14/2023

Units cold valve is reading open. Ordering valve ; ordrng 1 W11210463 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW

Near Farmville, Virginia 23901

Kyle A.

Job Details: 02/14/2023

Will have to go next time as i have already been to this location today; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Frederick, Maryland 21702

Ricardo S.

Job Details: 02/14/2023

"Cx complains that the unit not filling with water, inspected unit, i ran diagnostic test mode, no error codes.. diagnostic test works fine. water level and valve cks ok. unit works fine"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Boyds, Maryland 20841

Ricardo S.

Job Details: 02/14/2023

"Cx complains about an error codes, inspected unit.. f9e1 f3e1 water pressure, i ran dra/spin and pump makes a humming noise, the filter is clogged, i ran diagnotic test and unti wroks fine, water level cks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVT01

Near Dillsburg, Pennsylvania 17019

Fred G.

Job Details: 02/14/2023

cx complaint unit now is not cooling at all. inspected unit and found interior lights work but no fans are running or compressor. found when tried adjusting thermostat the unit would turn off and on. replace thernostat and ice maker and tested unit. unit now checks good.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Mount Joy, Pennsylvania 17552

Justin L.

Job Details: 02/14/2023

"Cx complaint unit not powering on until you turn the knob. Was able to access unit and verified complaint. Checked incoming voltage and found 8.3VAC, 123.9VAC, and 123.1 L1 to L2. Ground and Neutral were good. Informed cx they will need to have an electrician check the outlet found no issues with unit. If issue occurs after electrician cx will need to call back but at this time no further work needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711sMFZ02

Near Great Falls, Virginia 22066

Brian F.

Job Details: 02/14/2023

"Cx states unit has defective FC door switch, confirmed complaint. Installed new switch, tested, unit is now working properly."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Vienna, Virginia 22182

Jason A.

Job Details: 02/14/2023

CX complaint WASHER noisey & ul or ol. Cut out tub nut & stator screw. Replace gearcase & parts. Did manual cold & hot water to test connections & agitate & spin. Calibrate DLMS & ran test wash. Start Bulky cycle to check for leaks & waited until agitate. Drain & spin. NO LEAKS > JJ

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Ashburn, Virginia 20147

Jason A.

Job Details: 02/14/2023

CX complaint DBL OVEN F6E9 F6 E0 errors. Replaced LWR & UPR Apl Mgr & console UI(previous tech did not order EXP board that supplies 14VDC). Preheat both ovens to 350F & checked for error codes. NO ERRORS returned > JJ

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Beach, Maryland 20714

Shawn D.

Job Details: 02/14/2023

"replaced console and tested, unit is good to go"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hanover, Pennsylvania 17331

Sal R.

Job Details: 02/14/2023

"Per the previouse tech, I was able to access and replace the run cap. Before replaceing the Cap I ran diag and foun d a F0E4, F7E6, and F7E7. I inspected the wireing harness , the shifter , and the motor. I cleared codes and replace the run Cap. I found the unit to be opperating as designed with out further issues. I recalibrated the unit and unit test good.c I called WP Tech Line and discussed my finds. No further parts needed. "

We serviced a

WHIRLPOOL WASHER

Model MHW5100DW0

Near Gettysburg, Pennsylvania 17325

Drew B.

Job Details: 02/14/2023

"cx complaint that unit is not spinning out the clothing fullu, when arrrvied couldnt find any error codes stored, unit drain hose in proper height in stand pipe. the unit is leveled and drains no issues no obstructions and fills with good water psi in the etsting when it got to c8 in the auto test the unit is mechcanically going through the cycles and is going to wait to see if the testing today is gonna fix issue collected 120.oo check for service"

We serviced a

JENN-AIR OVEN

Model JJW2430DS00

Near Westminster, Maryland 21158

Brian R.

Job Details: 02/14/2023

cx came out when i pulled in and said they canceled yesterday. said unit works but when steaming things or high moisture then thats when issue starts but she guess it drys out and the unit starts working again. she said they will try and seal under a bit and see what that does. she said just close ticket out.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HV1

Near Reisterstown, Maryland 21136

Brian R.

Job Details: 02/14/2023

replaced part and tested unit. unit now checks. job complete.

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Woodbine, Maryland 21797

Marc M.

Job Details: 02/14/2023

installed parts and tested unit. unit now checks good. collected for second tech.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mount Airy, Maryland 21771

Marc M.

Job Details: 02/14/2023

installed parts and ran unit calibration before testing. unit now checks good.

We serviced a

JENNAIR MICROWAVE

Model JMC2430IL03

Near Centreville, Virginia 20120

Richard B.

Job Details: 02/14/2023

"CX complant. Microwave dosent heat all the time, Prior diagnosis found unit needs trinm piece , arm and hinges. Installed and tested unit, Working as designed, Job completed, RB"

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS09

Near Ocean View, Delaware 19967

Michael E.

Job Details: 02/14/2023

Replaced interlocks as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 02/14/2023

Cx complained of a major leak. Inspected the unit and could not find a leak or a sign of a leak. Filled the unit up on heavy duty twice and let drain and there are no leaks or signs of a in or under the cabinet. Install and instruct. Job complete

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Arlington, Virginia 22202

Dustin F.

Job Details: 02/14/2023

"Cx complaint: Unit making knocking noiseInspected unit, could confirm complaint. Found Back right suspension rod popped out of holder. Resecured rod and tested unit. unit working as intended."

We serviced a

MAYTAG OVEN

Model MER4600LS2

Near Arnold, Maryland 21012

Israel R.

Job Details: 02/14/2023

Installed new gasket and tested. Unit is back to normal operations.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Manassas, Virginia 20112

Robert W.

Job Details: 02/14/2023

CX complaint is the unit is making noise. Inspected unit and found the unit is making noise during agitate and spin. Pulled unit out and found gear oil all under unit advise CX of what unit needs and CX declined repair CX paid SVC.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Essex, Maryland 21221

Eric W.

Job Details: 02/14/2023

installed new harness and control cx is going to thaw out the evap and turn unit back on

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Woodbridge, Virginia 22193

Demonte S.

Job Details: 02/14/2023

Inspected the unit. Found that the cx is saying at times the Start Button will not work. Ran Service Diagnostics on the unit. No error codes found. Tried to back out of the Service Diagnostics by hitting start button. Start button isn't working at times. Unit will need the User Interface = W11478526. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the User Interface. Don't go without parts.

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Germantown, Maryland 20874

Julian H.

Job Details: 02/14/2023

CX complaint about having to do drain/spind many times after cycle is done checked unit on test mode found error F9e1 long drain tested briefly to hear pump not draining strongly enough went to the back & remove filter found dog hair & change stuck on filter causing a restriction on the pump cleared all these & test again working fine COLLECTED PAYMENT THRU APP

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Portsmouth, Virginia 23701

Zachery R.

Job Details: 02/14/2023

"cx complaint no cool in rc, checked unit, foam gasket has already been removed for air duct. compressor reading 1amp. evap fan is good. unit started to form frost pattern. adjusted heater tabs to allow heater to thaw out styrofoam ducts. advised cx to monitor unit for 24-48 hours."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Smithfield, Virginia 23430

Zachery R.

Job Details: 02/14/2023

"Replaced both gaskets, tested. No signs of any leaks, advised cx to monitor unit"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Ruther Glen, Virginia 22546

Thomas B.

Job Details: 02/14/2023

Cx complaint unit is not working properly inspected unit removed and replaced the latch and the shock absorbers tested and inspected for proper use unit now functions Normally

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Baltimore, Maryland 21230

Shane M.

Job Details: 02/14/2023

installed parts. cx did not provide pan.

We serviced a

JENN-AIR HOOD

Model JXW8530DS0

Near Myrtle Beach, South Carolina 29579

Paul F.

Job Details: 02/14/2023

Installed new control. All check ok. Unit did not need the emi filter. Refunding customer for part and going to try to return it to tribles.

We serviced a

JENN-AIR HOOD

Model JXW8530DS0

Near Myrtle Beach, South Carolina 29579

Rolf K.

Job Details: 02/14/2023

replaced electric control all is ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Silver Spring, Maryland 20901

Andrew H.

Job Details: 02/14/2023

"customer complaint is that the unit has f8e0, f2e1 and f2e0. i replaced the fan motor, control board and console . test unit and unit is now working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Potomac, Maryland 20854

Roberto I.

Job Details: 02/14/2023

"Unit just outside warranty. Explained charges, cx asked to cancell, he wants to call kitchenaid."

We serviced a

KITCHENAID ICE MAKER

Model KUID508ESS1

Near Washington, District of Columbia 20036

Samuel R.

Job Details: 02/14/2023

cx compolaint unit is not making ice.inspected unit and could confirm cx complaint.tested unit and found unit to not dispense water.checked valve and fopund valve getting 120v.unit is getting from buildong.replqced water valve and unit is now working as it shouyld.advised cx to run a clean cycle and replace water filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near College Park, Maryland 20740

Shane B.

Job Details: 02/14/2023

"cx complaint is the unit not making ice. Im is turned on. bin is empty. found no IM error codes. ran harvest cycle. IM completed harvest cycle with no issues. ran fill test, IM filled properly. temp is set to 38, prob shows 32. nothing in unit is frozen and fill tube is not blocked with ice. cx said previous tech did not unplug unit when installing new IM. i cycled power. checked thermistors and fans in diagnostics. ran another harvest cycle. unit is workign as designed."

We serviced a

WHIRLPOOL COOKTOP

Model JGC8536ADS

Near Chevy Chase, Maryland 20815

Andrew H.

Job Details: 02/14/2023

"cx complaint is the LR, center and RF burners are not igniting. i found the ignitors are arching down and not to the burner caps. if i blew air in in to the direction of the burners the flame will ignite. i found the ignitors are sitting low on all 3 burner heads to to cleaning and age. i found the burner screws rusted and coroded to the orfice holders. unit will needs all burner heads, orfice holders and 10 screws. cx did not want to repair the unit but did want to buy the knob. RF knob is melt. i charged cx for service call, knob, shipping and tax. cx paid with C/C. i replaced knob. cx will replace unit. i saved quote before charging for knob."

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Catonsville, Maryland 21228

Robert L.

Job Details: 02/14/2023

"cx complaint draw not sliding properly and toe kick falls off, was able to reassemble toe kick and show cx how to reinstall if accidently kicked off, greased both sides of long drawer, now slides in and out smoothly, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Potomac, Maryland 20854

Roberto I.

Job Details: 02/14/2023

Replaced part and ran test 25. Harvesting and fill ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Sterling, Virginia 20164

Brian F.

Job Details: 02/14/2023

"Cx states unit not drying dishes. Installed new control, while running diagnostics cycle power was shut off to cx's building, filled unit with rinse aid. Unable to finish testing new control board, cx will call back if issues continue."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Arlington, Virginia 22204

David J.

Job Details: 02/14/2023

Cx complaint noise and not heating. After previous techs visit. He found unit needed a whole HV side replaced. Removed unit and removed cover replaced all HV components. Tested unit before reinstalling. Wet paper towel got hot and sounded normal. Re hung unit and tested with Cx. Unit now working as intended. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorton, Virginia 22079

Lloyd B.

Job Details: 02/14/2023

Cx complained the unit would not advance. Instaslled new valve and tested and the unit performs as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Potomac, Maryland 20854

Roberto I.

Job Details: 02/14/2023

Replaced part and resumed power. compressor and fans started. Unit good to go

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Richmond, Virginia 23226

Joseph D.

Job Details: 02/14/2023

Unit with failed control. Doesn't turn gas valve back on after preheating intermittently. Quoted cx for new control. Sensor valve and ignitor all check good cx declined quote

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Macon, Virginia 23139

John P.

Job Details: 02/14/2023

Upon arrival unit was no longer making noise check evap did not find any signs of ice accumulation nor moisturing drain pan call tech line talk to Ed stated that there's nothing to do with this time being that unit is workingEd

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