We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details:
02/09/2023
Replaced Hub unit calibrated and tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt148fzdm03
Near Suffolk, VA 23435
Austin D.
Job Details:
02/09/2023
cx complaint the unit is not cooling. checked the unit and found that the compressor is short cyclling. compressor is over amping within 15 seconds of running. unit needs a new compressor. parts on order.; ordrng 1 w11370574 (compressor) and 1 W11109499 (drier-tube) and 1 sstech (ss tech)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE00
Near Washington, DC 20005
Samuel R.
Job Details:
02/09/2023
replaced the lights and unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Austin D.
Job Details:
02/09/2023
cx complaint the unit is not cooling. checked the unit and found that the compressor is short cyclling. compressor is over amping within 15 seconds of running. unit needs a new compressor. parts on order.; ordrng 1 w11370574 (compressor) and 1 W11109499 (drier-tube) and 1 sstech (ss tech)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Frederick, MD 21703
Ricky E.
Job Details:
02/09/2023
"installed parts, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Virginia Beach, VA 23456
Branden R.
Job Details:
02/09/2023
"cx complaint humming noise - refrigerator checked unit and found grill in freezer deformed allowing it to viberate on sheet metal in the back of freezer , tryed to properly install it and was unable too with the grill being so deformed . ordering new fan grill for proper repair to be done .; ordrng 1 WPW10175909 (grill)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE550S0HZ1
Near Brunswick, MD 21716
Ricky E.
Job Details:
02/09/2023
"customer stated that the cooktop cracked during cooking. verified issue and replaced the cooktop, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Little River, SC 29566
Paul F.
Job Details:
02/09/2023
Customers complaint is unit still having issues. Found unit is leaking free on. NTO parts for repair.; ordrng 1 W11562258 (evaporator) and 1 W11504419 (coupler) and 1 W11504449 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Upper Marlboro, MD 20774
Shane B.
Job Details:
02/09/2023
cx complaint is the unit not making ice. cx said it hasent made ice in over a week. when i removed the bin the bin had some ice in it but it was not full. while checking temps the IM dropped another batch of ice and refilled. temps in both sections are good. i replaced IM with preIDed part. tested IM. its cycling and filling. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Fredericksburg, VA 22405
Robert W.
Job Details:
02/09/2023
Replaced FC IM and Light CX stated the RC IM was to be replaced aswell but IM sent is the Wrong IM ordering RC IM.; ordrng 1 W11579560 (RC IM)
We serviced a
WHIRLPOOL OVEN
Model KSEB900ESS2
Near Springfield, VA 22153
Demonte S.
Job Details:
02/09/2023
Installed Bake Element. Tested the unit. Unit is working as Designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508ESS1
Near Vienna, VA 22182
Richard B.
Job Details:
02/09/2023
"CX complant. Ice maker stopped working. Inspeted unit and when powering on lights flash , Unit hums. No water pumped. With age of unit wanrt to start with main control , valve and pump harness. CX paying 120 service only. RB; ordrng 1 w11034363 (control 204.25) and 1 10897719 (valve 132.64) and 1 w11126268 (harness 68.41)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Roseland, VA 22967
Kyle A.
Job Details:
02/09/2023
Replaces gearcase and splutch and tested unit. Unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ellicott City, MD 21042
Robert L.
Job Details:
02/09/2023
"cx complaint 15 minutes after repair unit shorted , found ui flickering again, verified 117v and polarity at loutlet, 117v into main control, removed p14 connector and unit started up,when plugged blanked out, unplugged FC fan harness and plugged p14 in unit stayed running and RC fan working fine, ordering FC fan motor harness, collected $122.59 visa cx paid in full; ordrng 1 W11452196 (fc fan motor w/harness)"
We serviced a
WHIRLPOOL OVEN
Model RM278BXS0
Near Richmond, VA 23236
John P.
Job Details:
02/09/2023
Upon arrival CX declined service
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Bel Air, MD 21015
Neil H.
Job Details:
02/09/2023
cx complaint the left front element not heating can feel heat coming from it very low heat but no glow ordering switch and element paid in full; ordrng 1 WPW10251108 (elmnt-surf) and 1 W11517959 (Whirlpool Range Surface Element) and 1 W10917724 (Whirlpool Range Surface Element Control Switch)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Woodlawn, MD 21244
Shane M.
Job Details:
02/09/2023
unit is OOW. advised cx to have unit properly setup for returned visit. fz evap frozen over evap. W11546609 W11546681 mandatory.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Myrtle Beach, SC 29588
Jason T.
Job Details:
02/09/2023
"Cx complaint, noises during the cycles, found drive motor slipping during manual diagnostics test. Installed drive motor from van stock, calibrated and tested unit...working as designed.; ordrng 1 W10890624 (motor-drve JT VS) and 1 LOOK (LOOK), used 1 W10890624 (MOTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Baltimore, MD 21210
Emmanuel R.
Job Details:
02/09/2023
"Replaced right and left hiunges, tested unit. Unit is now working as deisgned."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519FS0
Near Upper Marlboro, MD 20772
Robert A.
Job Details:
02/09/2023
"Cx complaint that the unit's underlight is not working. I inspected the unit and confirmed the complaint. I found the bulb has blown. The unit needs a new bulb to reoslve the issue. The cx bought the bulb from me, I did not install the part. I collected the service call and cost of the part in full by CC.; ordrng 1 8206232A (bulb_RA VS), used 1 8206232A (bulb_RA VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS5
Near Lorton, VA 22079
Tanner B.
Job Details:
02/09/2023
Installed new adjuster . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Stafford, VA 22554
Tanner B.
Job Details:
02/09/2023
"units lower harness broken , not allowing unig to drain . needs new harness; ordrng 2 W11213957 (leg)s and 1 W11591637 (harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Oakton, VA 22124
Jason A.
Job Details:
02/09/2023
CX complaint WASHER noisey. Found ROTOR screw rubbing on raised surface of rear cover. See SDpics. Removed rear cover & flattened raised surface. Checked no errors & ran test wash. Loaded some towels for QUICK wash & hi spin. . Unit is quiet > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM02
Near Fairfax, VA 22033
Demonte S.
Job Details:
02/09/2023
Inspected the unit. Found that the cx is saying that the L.e.d. Lights in the Freezer & Refrigerator isn't illuminating. Checked voltage at the Refrigerator Light. I'm getting 13.1 Dc Volts. Unit will need the Refrigerator & Freezer Lights. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Baltimore, MD 21206
Eric W.
Job Details:
02/09/2023
installed icemaker and tested unit now moves and is filled
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Glen Burnie, MD 21060
Emmanuel R.
Job Details:
02/09/2023
"Cs unit wont finish a cycle, confirmed complaint. Found error codes f7e4 basket reengament failure. Test cycle wouldnt complete. I removed the motor and inspected the cluthc. The clutch has seperated from pulley and spinning freely not engaging into spin. Ordering clutch.; ordrng 1 W10734521 (slider)"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Arlington, VA 22207
David J.
Job Details:
02/09/2023
Cx complaint loud vibration when unit is on. Arrived and inspected. Found blower wheel is knocking around. Removed top cover and console. Removed front of unit and blower wheel cover. Found a lot of lint inside blower wheel to be off balanced spin. Cleared all lint and reinstalled all parts. Found unit vent hose is not properly secure and would have vent service cone out to clean vents. Blower wheels looks a little warped but was able to fix temporary. Cx understands to properly fix would to be change blower wheel. Unit is now working as intended job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Baltimore, MD 21209
Emmanuel R.
Job Details:
02/09/2023
"Cs unit is too cold in rc, confirmed complaint. I found the temps in the rc is 30 degrees. Also found the baffle motor to be open and closing almost contantly. Baffle motor seems to be ok but its letting too much cold air in. Ordering control board.; ordrng 1 W11567495 (control)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Alexandria, VA 22305
Lloyd B.
Job Details:
02/09/2023
"Cx complained the unit made small ice cubes. Installed new valve, cap and pan and the unit now fills, circulates water without the dripping. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Virginia Beach, VA 23456
Branden R.
Job Details:
02/09/2023
"cx complaint dryer keeps on not drying clothes third time stopped working no heat after using once stops working.checked unit and found heating element has OL and unit will need a new one checked over all major componets in the back of unit and found tco open also unit will need new element and tco for proper repair , cx has vents cleaned and checked . ordering all parts for repair .; ordrng 1 W10900067 (tco) and 1 279838 (element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Manchester, PA 17345
Drew B.
Job Details:
02/09/2023
cx complaint that unit is making onise when running i foun the unit to have the label on the power cord is moving making a crinkling noise when pushed back was able to tuck and secure and no nosie present now. and functional.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Germantown, MD 20874
Julian H.
Job Details:
02/09/2023
CX complaint about unit full of water with clothes trapped inside confirmed issue remove top vacuumed all water out got clothes out as well remove console & found 122vac going to control status light not on checked resistance from control to drain pump notice a burn mark off connector drain pump shorted control resistance on drain pump still within tolerance but very close to limit 19.5oh will need control & pump tio be replace @ the same time GAVE QUOTE TO CX DECIDED NOT TO CONTINUE W REPAIR COLLECTED 120 SVC FEE THRU APP; ordrng 1 W11419171 (ctrl elec) and 1 W11396717 (drain pump)
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD97ES0ES01
Near Stafford, VA 22554
Robert W.
Job Details:
02/08/2023
"CX cpoomplaint is the upper oven heating to much. Pulled and tested at control Broil, bake and convect elements and there testing good in range tested temp sensor and its reading room temp. Unit will need control Replaced upper control and tested unit unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Pasadena, MD 21122
Israel R.
Job Details:
02/08/2023
Customer complaint unit is gradually getting louder when is on and icream sometimes is soft. Found unit is on an it sounded good but the compressor was very hot and the unit has good airflow. I unplugged unit and check compressor and compressor is very hot. windings are ok but is very hot. I reet power unit went into defrost and after a while the compressor came on and i can hear something grinding more thatn normal after a little bit the unit got quited but the compressor started getting hotter. Unit neds new compressor dryer and couplers. Call customer when parts are here.; ordrng 1 W11582579 (Compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504449 (coupler) and 1 W11504445 (coupler)
We serviced a
KITCHENAID OVEN
Model KODE507ESS02
Near Silver Spring, MD 20910
Roberto I.
Job Details:
02/08/2023
"Replaced part, unit tested ok. Collected $200"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Edgewater, MD 21037
Eric W.
Job Details:
02/08/2023
cx complant of unit not washing inspected unit found sump omed out at 8.5 omes checked volts with out sump getting 117 v plug sump in and only 60 volts needs new control cx will call back if they wat to fix unit; ordrng 1 W11306302 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hagerstown, MD 21740
Ken M.
Job Details:
02/08/2023
"Customer complaint is that the light does not turn on. Found that the door switch arm had failed. Tried to replace the door switch, but the connectors failed to follow the switch and are insulated in place. Contacted tech support with issue. Unit forwarded for review. Old switch put back in place."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Winchester, VA 22603
Ezra M.
Job Details:
02/08/2023
not starting. found start winding failed. hums when cycle started. will spin; ordrng 1 279827 (motor!dryer)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Leesburg, VA 20175
Richard B.
Job Details:
02/08/2023
"CX assumed unit was in warrenty since kitchenaid product. Calling to get dispatched under warrenty since only 1.5 year old . CX will call to try and get authorised, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Winchester, VA 22603
Ezra M.
Job Details:
02/08/2023
"not completing all cycles. ran diag cycle, no errors, all componants working, could hear rubbing noises when starting to spin. checked bottom, found gearcase leaking oil into drive pulley and belt. ordering gearcase, drive pulley, actuator and belt.; ordrng 1 W11454741 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Chevy Chase, MD 20815
Brian F.
Job Details:
02/08/2023
"Cx states unit would not stop spin cycle, difficult to balance loads. Entered service mode, found F0E3 (overload). Cleared errors, leveled unit and ran diagnostic cycle, completed cycle with no errors, activated high speed spin, checked all sensors. Unit is working properly."
We serviced a
MAYTAG RANGE
Model MER8674AS0
Near Havre de Grace, MD 21078
Neil H.
Job Details:
02/08/2023
CX COMPLAINT THE BAKE ELEMENT NEEDED 230 TOTAL 120 PAYED TODAY 110 DUE ON RETURN; ordrng 1 W10779716 (elmnt-bake)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Conway, SC 29526
Rolf K.
Job Details:
02/08/2023
Cx states top lights not working in fridge. Found 1 bad led module. Replaced led module. All is ok.; used 1 W11462342 (led light module) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Bel Air, MD 21015
Neil H.
Job Details:
02/08/2023
CX COMPLAINT FROST ON CHEESE PACKS IN THE FRESH FOOD RC NOTICED ICE ON THE RIGHT DOOR VENT GASKETS AND IN THE SCREW HOLES OF THE BACK COVER ON THE DRIP PAN SO AFTER FINDING ALL THAT IT LOOKED AS IF AIR FROM OUTSIDE OF UNIT IS GETTING IN AND WARM AIR MOVING AROUND IN UNIT BECAUSE I NOTCIED DROPLETS FROZEN ON FC TRACKS THE RIGHT AND LEFT RC DOOR GASKETS ARE COMING APART AND NOT SEALING CAUSING THESE ISSUES; ordrng 2 W10917313 (Whirlpool Refrigerator Door Gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near California, MD 20619
Robert A.
Job Details:
02/08/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WFW9620HW0
Near Reston, VA 20191
Demonte S.
Job Details:
02/08/2023
Washer / Dryer are still stacked. Therapy office doesn't know what's going on. Per last Techs notes Washer / Dryer was supposed to be unstacked. Therapy Office is asking to reschedule the appointment so they can have someone do this. Called office to notify them about this issue.; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Richmond, VA 23224
Chris B.
Job Details:
02/08/2023
replaced valve tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newport News, VA 23608
Lucas R.
Job Details:
02/08/2023
"cx complaint unit making weird noise, checked unit heard noise from refrigerant lines, insulated and adjusted lines, tested, unit working as designed.; ordrng 1 W11553819 (insulation), used 1 W11553819 (insulation) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Great Falls, VA 22066
Christian C.
Job Details:
02/08/2023
Cx complaint unit is noisy. Inspected unit no errors stored. Unit is uneven. Leveled unit Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS00
Near Hampstead, MD 21074
Bernard M.
Job Details:
02/08/2023
Replaced all parts and found the oven/lights buttons aren't recognizing the function. Unit needs both button assemblies and user interface. Once parts are in contact cx to reschedule; ordrng 1 W11241511 (oven light button) and 1 W11241510 (oven start button) and 1 W11400494 (user interface)
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near ,
John P.
Job Details:
02/08/2023
Upon arrival advised CX of service fee and that service fee does not go towards repair CX decline service at this time
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Virginia Beach, VA 23456
Austin D.
Job Details:
02/08/2023
cx complaint the unit is not working as it should. the ice door is constantly opening and closing. called a senior tech and we noticed no voltage to the ui board from the main control. unit needds a new control to resolve the issue. quoted cx for repair. cx paid in full.; ordrng 1 WPW10312695 (electronic control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB02
Near Virginia Beach, VA 23452
Austin D.
Job Details:
02/08/2023
came out to resolve the issue with ss. disassembled as needed. vac the system and then added r 600. pressure was at -3 and amp draw was at 1 amp. unit is running as designed. added some insulation to suction since it was condensating. unit is good to go. left plugged in to monitor for 24 hours cx agreed.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Myrtle Beach, SC 29577
Paul F.
Job Details:
02/08/2023
Customers complaint was a noise. Found the noise was normal but I did find the control would not respond to certain diagnostics. The lid would also stay locked and I had to reset the power to get it to unlock. NTO parts.; ordrng 1 W11614514 (control) and 1 W11394572 (lid lock)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Petersburg, VA 23803
John P.
Job Details:
02/08/2023
CX complaint unit not working checked unit found wire not seated on timer seated wire tested working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Felton, DE 19943
Frederick R.
Job Details:
02/08/2023
Replaced tub and sump per prior diagnosis. Unit needs roller aech broke latch on repair so also ordering latch.Advised CX not to use DW until repair is complete. Cannot reschedule due to FBO oarts needed; ordrng 1 W11545309 (latch) and 1 W11537778 (heater) and 2 W11579563 (mount)s and 2 W11568789 (wheel)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Hopewell, VA 23860
John P.
Job Details:
02/08/2023
Replaced valve tested working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Davidsonville, MD 21035
Eric W.
Job Details:
02/08/2023
cx complant of unit not filing with water and not wahsing inspected unit found no water to unit and no wash pump f7e2 failed wash motor omed out wash motor 16.9 omes on each leg omed out water valve 1349 omes is good omed out diverter motr omed out 2.9 oms it is bad unit needs new control water valve and sump; ordrng 1 W11462461 (control) and 1 W11434044 (valve) and 1 W11460946 (sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near ,
Thomas B.
Job Details:
02/08/2023
Cx complaint unit is not working properly inspected unit found wiring connector catching on the hinge for dispenser rerouted tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Chester, VA 23831
John P.
Job Details:
02/08/2023
Installed control and bulb tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Bethesda, MD 20814
Andrew H.
Job Details:
02/08/2023
Customer complaint you did not cooling due to locked compressor. I replaced the compressor and couplers. I pulled you into a 30-in vacuum and filled the 47 g of r600
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baltimore, MD 21214
Justin S.
Job Details:
02/08/2023
replaced the control nut block basket and gearcase. calibrated the unit and tested. the unit is agitating spinning draining and filling good. the unit is now good
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630CAS
Near Burtonsville, MD 20866
Julian H.
Job Details:
02/08/2023
CX complaint about unit giving a F1 error found that issue is related with power relay boards test chart states to replace both boards found exhaust deformed with heat also getting F7 membrane issue couldnt give CX an estimate because main control boards are NLA CX would need to buy a new unit COLLECTED PAYMENT THRU APP
We serviced a
KITCHENAID OVEN
Model KOCE500EBL09
Near Williamsburg, VA 23185
Lucas R.
Job Details:
02/08/2023
"pulled unit found voltage fluctuating on p7 at acu indicating triac failure, replaced control, reinstalled, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near College Park, MD 20740
Shane B.
Job Details:
02/08/2023
complaint is the unit not draining. found F9E1 saved. ran drain pump. pump did not run. i found the drain pump not plugged in fully. once plugged in unit drained properly. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Arlington, VA 22206
Lloyd B.
Job Details:
02/08/2023
Cx complained the unit made noise. Installed new fan and bracket and tested and the noise persisted. The shaft was sitting to high and rubbing on the hole in the cabinet where it bolted to the blade. Lowerwed the bracket by making new holes in the rear so the shaft now sits in the middle of the hole and no longer rubs. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Baltimore, MD 21239
Brian R.
Job Details:
02/08/2023
replaced valve and recalibrated unit and ran auto test. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Waldorf, MD 20602
Robert A.
Job Details:
02/08/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Waldorf, MD 20602
Robert A.
Job Details:
02/08/2023
Cx complaint that the unit is not making ice. I inspected the unit to confirm the complaint. The unit is cooling fine. I ran a harvest cycle and the IM stalled. I replaced the IM and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Gaithersburg, MD 20879
Julian H.
Job Details:
02/08/2023
replaced parts tested all burners & working fine
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Richmond, VA 23230
Chris B.
Job Details:
02/08/2023
replaced control tested calibrated unit working as desighned
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chesterfield, VA 23832
Joseph D.
Job Details:
02/08/2023
Found unit with belt hitting motor cover. Reseated pulley cover and unit now working properly
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Richmond, VA 23225
John P.
Job Details:
02/08/2023
Checked unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gaithersburg, MD 20878
Julian H.
Job Details:
02/08/2023
replaced diffuser tested & working charge CX thru app
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Carlisle, PA 17013
Andrew S.
Job Details:
02/08/2023
Cx complaint is that the unit is draining constantly. They uplugged the unit and plugged it back in and it is still draining. Upon arrival I found that the unit was unplugged. When I plugged it in it started trying to drain immediately. I was able to cancel the drain cycle. I then ran the diag test and found no error codes and the unit was able to complete the diag cycle. I then ran the calibration test and the unit completed that as well. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Carlisle, PA 17013
Andrew S.
Job Details:
02/08/2023
Per previous diag I was able to access and replace the inlet valve and dual valve. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Toano, VA 23168
Justin W.
Job Details:
02/08/2023
cx complaint start button not working correctly. checked unit to find no error codes. found cx not pressing start button hard enough. tested start button 5plus time. checked to find unit not calling for hot water in test. no error code showed due to being on tap cold all cycles. checked to find loose connector on valve. reseated and tested unit working as designed
We serviced a
KITCHENAID OVEN
Model KOCE500EBL09
Near Williamsburg, VA 23185
Justin W.
Job Details:
02/08/2023
helped lr install control
We serviced a
KITCHENAID OVEN
Model KSGG700ESS2
Near Towson, MD 21204
Brian R.
Job Details:
02/08/2023
replaced part and tested unit. unit checks. job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Glen Allen, VA 23059
Thomas B.
Job Details:
02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the ui panel tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Nottingham, MD 21236
Emmanuel R.
Job Details:
02/08/2023
"Cs unit has the door stopper on wrong side, confirmed complaint. The door was switched to open the other directing and the door stopper wasnt moved. Removed door and installed door stopper to the left side . Tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Glen Allen, VA 23060
Thomas B.
Job Details:
02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the led modules tested and inspected for proper use unit now functions Normally
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Highland Springs, VA 23075
Chris B.
Job Details:
02/08/2023
replaced timer temp switch and wrinkle switch tested unit several times working as desighned
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Powhatan, VA 23139
Joseph D.
Job Details:
02/08/2023
Replaced leds and ice maker. Unit now working properly all leds working ice maker cycling properly
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Beaverdam, VA 23015
Thomas B.
Job Details:
02/08/2023
Cx complaint unit is not working properly inspected unit removed and replaced the hinges tested and inspected for proper use unit now functions Normally
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Moseley, VA 23120
John P.
Job Details:
02/08/2023
"CX complaint unit not working checked unit found ice plate sensor not connected to evap causing unit to fault out, seated connector tested working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Frederick, MD 21701
Ricardo S.
Job Details:
02/08/2023
"Cx complains about a noise, inspected unti, the nosie comes from the front left top corne.. a pc of metal was stuck between the drum and front panel .. unit tested and now the unit works fine"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Conway, SC 29526
Rolf K.
Job Details:
02/08/2023
Replaced panel. Unit working as designed. All is ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chesapeake, VA 23322
Branden R.
Job Details:
02/08/2023
"came out to replace parts on unit , disasembled and reaplced parts needed for repair tested unit is running as designed ."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bladensburg, MD 20710
Shane B.
Job Details:
02/08/2023
installed glass top. unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hanover, PA 17331
Sal R.
Job Details:
02/08/2023
CX complaint was that the unit is not mak9ng ice. I found that the icemaker connection was loose in the connector. I was able to secure the connector and unit test good. I advised CX to replace water filter. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Baltimore, MD 21206
Justin S.
Job Details:
02/08/2023
installed the insulation on the cap tube of the evaporator. informed the cx they may still hear the noise but it souldnt be as loud. the unit is now good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Waldorf, MD 20603
Robert A.
Job Details:
02/08/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fairfax, VA 22031
Jason A.
Job Details:
02/08/2023
CX complaint FRIDGE FC & RC warm temps. Icemaker ice bin is melting. Found FC evap iced up . Defrost HTR wire loose. Reseated & tugged to make sure its secure. Checked other connections & test defrost htr works > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Annandale, VA 22003
Jason A.
Job Details:
02/08/2023
CX complaint FRIDGE slow ice production & warm temps. Installed UV drier & coupler & compressor. Very little refrigerant escaped when cutting into system. isolate steel tubing section into cabine & pressure test with nitrogen. Called techline to report. Unit nonrepairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Stafford, VA 22554
Tanner B.
Job Details:
02/08/2023
"Installed new lh door and tested unit.. left nameplate for cx to apply.. also informed cx to get stainless steel dedicated cleaner to remove smudges , etc. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Leesburg, VA 20176
Ricky E.
Job Details:
02/08/2023
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Baltimore, MD 21223
Emmanuel R.
Job Details:
02/08/2023
"Cs unit wont finish a cycle, confirmed complaint. Diagnostics cycle completed ok, checked all components are working properly but i had error codes f2e1 stuck key and f8e1 long fill. I noticed the start button was pushed in behind console so i removed the control and adjusted it so the start button is centered, may have a bad start button but cant confirm. Also removed the water hose to inspect the water valves and they are both corroded and clogged with debri,SEE PICS also found the water pressure hose to be cut. Unit needs water valves and water pressure hose. Advised customer about the stuck button. Customer declined repairs and is very upset."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details:
02/08/2023
"Customer complaint is that the unit stopped making ice for several weeks, then started again. Ice maker was running a cycle when I arrived. After completion, inspected the ice maker and found it had not fully returned to the start position and the bail arm was hanging down partially, had to lift it up to pull the bin out. Ice maker replaced and tested. Unit is working properly. Old part left with customer."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23324
Zachery R.
Job Details:
02/08/2023
"used shop vac to remove water from tub. replaced all parts, calibrated and tested, unit working as designed. secured control in bin."