We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near York, PA 17406
Bernard M.
Job Details: 02/17/2023
"Cx complaint unit doesn't make ice. Inspected in FC and found the fill tube had clogged with ice. defrosted ice and found debris. Removed all ice and debris, jumped icemaker and it harvested and filled. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Moyock, NC 27958
Austin D.
Job Details: 02/17/2023
came pout to resolve the issue. disassembled as needed. replaced all parts and tested operatoin. unit is running as designed. low side pressure was at 5. advsied cx to monitor the unit and wait 24 hours before filling with product. cx agreed.
We serviced a
WHIRLPOOL WASHER
Model LAT2915AAE
Near Arlington, VA 22207
Dustin F.
Job Details: 02/17/2023
"CX complaint: Sometimes has issues spinning and draining, Inspected unit, confirmed complaint found gearcase leaking oil all over belts and pulleys. CX is going to use unit until he cant anymore. wants to replace. Charged CX Svc Fee"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Millsboro, DE 19966
Michael E.
Job Details: 02/17/2023
Replaced the pressure switch hose as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near New Market, MD 21774
Marc M.
Job Details: 02/17/2023
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near McLean, VA 22102
Lloyd B.
Job Details: 02/17/2023
Cx complained the unit did not operate correctly. Installed new control and tested and it functions as designed. Job complete
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Powhatan, VA 23139
John P.
Job Details: 02/17/2023
Installed control calibrated tested working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Powhatan, VA 23139
John P.
Job Details: 02/17/2023
Replaced cabinet did have small dent in front left bottom corner CX accepted cabinet the way it was installed calibrated tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Washington, DC 20011
Roberto I.
Job Details: 02/17/2023
"Cx complaint oven failed to start once, but since then has been working ok.Removed oven bottom and started a bake cycle. The unit preheated and cycled at least 8 times with no issues. No erros found in diagnostic. Unable to replicate any issue. Collected $127.20"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Williamsburg, VA 23188
Lucas R.
Job Details: 02/17/2023
"replaced control, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Frederick, MD 21704
Ricardo S.
Job Details: 02/17/2023
"Cx complains about a noise again, inspected unit, the washer is uneven and drain hose hit the back wall and panel when unit is on drain/spin, so fix the drain hose and i level the unit.. tested ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dumfries, VA 22026
Robert W.
Job Details: 02/17/2023
CX Complaint is the door is making grinding noise. Inspected unti and found the friction sleeve had failed causing hinge to rub frame replaced sleeves and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Shrewsbury, PA 17361
Drew B.
Job Details: 02/17/2023
replCED ALL parts unit is functionals and checks good
We serviced a
WHIRLPOOL MICROWAVE BLT IN
Model WOC75ECOHS03
Near Maurertown, VA 22644
Ezra M.
Job Details: 02/17/2023
"installed console and control, tested oven and microwave, both heating."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near New Oxford, PA 17350
Bernard M.
Job Details: 02/17/2023
"Replaced all parts per previous tech, started preheat at 350 and oven ignited and reached temp. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Chesterfield, VA 23838
John P.
Job Details: 02/17/2023
Installed igniter and control tested working as design
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Laurel, MD 20724
Israel R.
Job Details: 02/17/2023
"TEsted water pressuere and is reading 50 psi. I replace reservoir, foor line filter to vavel line, fitting and grease all line. Unit is back to normal operations. If they unit is leaking need to call techline because there is nothing else that can be done or replaced. Valve has been replace already."
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/17/2023
Cx complaint of unit stop and starting rapidly. Could not confirm. Cx stated they had smoke coming from there venting and had called the fire department. Fire department blew out vents and found dryer was not the issue that the venting had been clogged. Techlind and i could not recreate issue as unit was operating as designed. But advised cx they need to change from foil venting to semi/rigid venting.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/17/2023
Cx complaint of white build up on clothes. Did confirm agitator rubbing on basket due to loose retaining screw. Reseated agitator and tightened screw and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Washington, DC 20001
Brian F.
Job Details: 02/17/2023
"Cx states washer not draining or starting. Unit will start after being unplugged, will not drain. Unit would need control and drain pump, cx is going to buy a new washer."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Gambrills, MD 21054
Eric W.
Job Details: 02/17/2023
cx complant of unit not draing water inspected udnit found drain pump cloged up removed clog and tested unit now draing
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dumfries, VA 22026
Robert W.
Job Details: 02/17/2023
CX Complaint is the unit isnt filling. Inspected unti and found the DW isnt filling with water. Checked supply and its on checked valve and ohm out and its testing good plugged valve back up and tested unit again and unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Herndon, VA 20171
Richard B.
Job Details: 02/17/2023
"CX complant. Door loose. Prior diagnosis found unit needs bracket , outer door and nameplate. Installed and tested unit. Door working as designed. Job completed, RB"
We serviced a
KITCHENAID HOOD
Model KXD4636YSS7
Near Fairfax, VA 22030
Richard B.
Job Details: 02/17/2023
"CX complant, Trim broken. Prior diagnosis found unit needs top cap. Installed top cap and unit working as designed. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Baltimore, MD 21217
Emmanuel R.
Job Details: 02/17/2023
"Cs unit wont start a cycle, couldnt confirm complaint. Found error code f5e2 for the lid lock but lid was locking everytime. May be a old fault code. Test cycle completed , verified components are working properly. I did find customer has a plastic film over the UI which could interfere with touch screen. Removed plastic film and unit started working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Gainesville, VA 20155
Daniel J.
Job Details: 02/17/2023
per notes installed new door and switch test 29 harvest passed tested fill test
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Washington, DC 20003
Samuel R.
Job Details: 02/17/2023
replaced parts ordered and tested unit.unit is now working as it should
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Brentwood, MD 20722
Samuel R.
Job Details: 02/17/2023
installed parts ordered.calibareted unit and tested unit.all working good.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Shenandoah, VA 22849
Danny R.
Job Details: 02/17/2023
cx stated unit isnt finishing cycyles ran diag found codes for actuator not seeing unit spin replaced with prid part now runs fine checksok also cleared water vavle and fills fine now too checksok in warenty per entitlement search
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADH3
Near Odenton, MD 21113
Andrew H.
Job Details: 02/17/2023
Customer complaint is at the unit is leaking from underneath the dishwasher. Inspected unit found unit had f9e1 error code for diverter cannot find home position. I ran auto test mode and checked for leaks. I found water leaking from center of some assembly on to the diverter valve motor. I could hear diverter valve motor clicking continuously and not stopping. I found unit would need new sump assembly. I quote a customer for replacing the sump and tested unit. And it's now working properly.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/17/2023
"f6e2, ui communication error. found corrosion on user interface, unit will need new ui. cust declined quote at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Barboursville, VA 22923
Kyle A.
Job Details: 02/17/2023
Installed icemaker and unit is now as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near Shenandoah Junction, WV 25442
Ricky E.
Job Details: 02/17/2023
"customer stated that the icemaker wasnt making ice.. verified issue and fnd stripped gears on the im motor.. replaced the icemaker, unit mcoks ok.."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near New Carrollton, MD 20784
Samuel R.
Job Details: 02/17/2023
cx complaint unit is not baking.inspected unit and could confirm.checked ignitor and found ignitor to be opened.replaced ignitor and unit is now working as it should
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Orange, VA 22960
Eric F.
Job Details: 02/17/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL STACKABLE
Model WFW94HEXW0
Near Chevy Chase, MD 20815
Roberto I.
Job Details: 02/17/2023
"CX complaint F8E0 on display, cold water not working. Confirmed complaint, found cold water turned off. Cx had the dryer serviced by us last week and the tech forgot to turn the cold water back on. Called office and explained, Was told me no charge today."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Springfield, VA 22151
Leon
Job Details: 02/17/2023
cx said they had a extended Warranty couldnt find it cx refused to pay said they woiuld call the extended Warranty and have the update
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near McLean, VA 22101
Jason A.
Job Details: 02/17/2023
CX complaint DRYER noisey. Test DRYER empty & verified noise / vibration. Found vent hose crimped & blower wheel covered with uneven layer of lint. Opened crimped section of vent hose & replaced blower wheel install pads. Pushed back dryer while watching hose to prevent crimping. Ran dryer & CX verified noise level normal.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Fairfax, VA 22031
Lloyd B.
Job Details: 02/17/2023
Cx complained of a noise. Inspected the unit and found that the screws that hold the element on were loose. Tightened the screws and tested and the element no longer shakes. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Arlington, VA 22205
Jason A.
Job Details: 02/17/2023
CX complaint FRIDGE temps inconsistent. Marked & pulled datalogger FC & RC. CX stated WP offering product exchange. Pull data & send email to techs & WP > JJ
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near ,
Justin W.
Job Details: 02/17/2023
"replaced gearcase, belt, actuator, splutch. tested unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hampton, VA 23666
Orbie
Job Details: 02/17/2023
replaced door gaskets and icemaker. tested icemaker. unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Baltimore, MD 21244
Robert L.
Job Details: 02/17/2023
"cx complaint not drying dishes , large water drops ok walls, found no errors stored, rinse aid if full and set to max, ran diagnostics, and heater activated properly, documented thru service matters...tested all ops ok"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Murrells Inlet, SC 29576
Rolf K.
Job Details: 02/17/2023
Cx complains no alert when food done cooking. Reset contol board. Able to turn sound on after resetting board. All is Ok. Operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Dagsboro, DE 19939
Michael E.
Job Details: 02/17/2023
"CX complaint: unit rattling. Tested and verified complaint. I found 1 of the rollers was rattling so i replaced both rollers. Then i found i was getting a rattle from the lint trap to blower duct. I resecured that duct, tested unit and it is now working properly. Job is complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Timberville, VA
Danny R.
Job Details: 02/17/2023
installed parts checksok
We serviced a
AMANA O.T.R MICROWAVE
Model AMV2307PFS3
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 02/17/2023
installed new control. all check ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Baltimore, MD 21229
Emmanuel R.
Job Details: 02/17/2023
"Cs unit wont start or finish a cycle, confirmed complaint. Found error codes f8e1 long fill. f0e5 off balance. In diagnostic water valves where filliing with water but slow, will need water valves in the near future. Also when it tries to start the cycle it grinds and spins out of control. Tried to take the washplate off to inspect the hub but its siezed. Also the gearcase is leaking oil. Quoted customer for hub,washplate and gearcase but he denied repairs. Advised quoted is good for 30days. Collected for svc call."
We serviced a
KITCHENAID FREEZER
Model KFIV29PCMS00
Near Yorktown, VA 23693
Lucas R.
Job Details: 02/17/2023
"replaced all parts, vacuumed, charged, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Catonsville, MD 21228
Shane M.
Job Details: 02/17/2023
cx complaint the unit isnt washing proper. found F9E1 F8E3 pulled pump filter & clear junk from cover. advised 30days on svc. cx paid svc by card.
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Perry Hall, MD 21128
Emmanuel R.
Job Details: 02/17/2023
"Replaced idler puleey and two roller wheels, tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Eldersburg, MD 21784
Justin S.
Job Details: 02/17/2023
cx says the unit is not draining all the time. found the unit has water in it when i arrived. the unit didnt drain the first 2 drain cycles i ran but did drain the 3rd time. each time i heard the drain pump activate. the unit has a f6e4(float) f8e2(drain) in memory. ran the diagnostic cycle and the unit is filling washing and draining good. nothing in the drain pump so i replaced it with pre id. reran the diagnostic and the unit didnt get any error codes. ran the fill and drain few more times and each time the unit is filling and draining good. the unit is good
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Owings Mills, MD 21117
Justin S.
Job Details: 02/17/2023
replaced the ignitor kit and the unit is now spinning blowing an dheating good. the unit is now ready
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Gloucester, VA 23061
Justin W.
Job Details: 02/17/2023
due to being custom install had cx sign paper prior to removing at husbands and wifes request. unable to reinstall custom duct work install. cx agreed to have husband install. installed motor and blower wheel. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Yorktown, VA 23692
Justin W.
Job Details: 02/17/2023
replaced valve ran test 12 unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Annandale, VA 22003
Leon
Job Details: 02/17/2023
"cx said they had a Warranty but it didnt show up on my end i asked cx to show P.O,P before i can do any work cx said dont worry about it an refuse services"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Winchester, VA 22602
Ezra M.
Job Details: 02/17/2023
Replaced ilder pulley and belt. checked for proper operation. advised cust must replace vent
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Dillsburg, PA 17019
Fred G.
Job Details: 02/17/2023
"i was able to access unit and replace the drive motor, splutch and belt as per previous tech. tested unit and found"
We serviced a
N/A N/A
Model MET8775XS01
Near Lancaster, PA 17601
Justin L.
Job Details: 02/17/2023
Cx complaint previous company came out and diagnosed unit and ordered parts from whirlpool then kept canceling. Was able to access unit and verify model and serial and complaint. Verified part number (7403p238-60) and (w10441696) were correct and installed and tested. Unit now operates as designed no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Moyock, NC 27958
Austin D.
Job Details: 02/17/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and tested the ice maekr once put back together. unit is running as desigend.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Greencastle, PA 17225
Andrew S.
Job Details: 02/17/2023
Cx complaint is that the unit sparks when plugging it in. And it would not finish a cycle. Upon arrival I found an F0E7 and F1E2. i manually ran all 3 spin speed and and agitation and fouind that the unit is functioning. I also ran the calibration test. I was unable to replicate any issues. Unit is functioning as intended at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 02/17/2023
cx complaint unit stopped making ice. isspected unit and freezer is going through defrost no ice in bin. tried cycling ice maker and it will not move. grabbed new ice maker and installed then tested and new one cycled and filled with water. unit is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Myrtle Beach, SC 29579
Rolf K.
Job Details: 02/17/2023
swapped all components to new tub. Unable to test. No electric.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/17/2023
"Could not confirm status unit leaking. Cx states unit leaked 1 time around top of cabinet and hasn't leaked in the past 8-10 washes since. Checked unit, found front right dispenser area loose, not seated in lid. Reseated assembley, tested unit, unit working as designed. Instructed cx to photograph unit and load if issue persists and to call us back."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 02/17/2023
S-Code “S22916 covers parts and labors for rails. replaced dispenser and adjusters then tested no leaks and is working. cx should get a refund around 170 dollars. unit is good
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hanover, PA 17331
Sal R.
Job Details: 02/17/2023
"Per the previouse tech, I was able to access and replace the term block kit. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Virginia Beach, VA 23452
Carl A.
Job Details: 02/17/2023
replaced reails tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Virginia Beach, VA 23454
Carl A.
Job Details: 02/17/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Suffolk, VA 23438
Branden R.
Job Details: 02/17/2023
"came out to repalce parts on unit , disasembled and replace harness with heater . tested unit is running as designed ."
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW35X24DS01
Near Milton, DE 19968
Frederick R.
Job Details: 02/17/2023
CX complaint is no cool. CX has had unit pulled out since before last visit. No one from VIA moved it. Removed old compressor and when I went to install new compressor I found it to be the wrong one. Proper part was ordered but wrong comporessor in box. Checked part number with both Tribles and WP IPS. Drip tray will not go on top of new the new compressor. SPoke to Chris at WPTL. He verified that the compressor had to be packaged wrong. Pat number on shipping label and paperwork inside is for the correct compressor. Reorder compressor and please verify it is the proper one in box. Called WPTC and spoke to Chistie to request 2nd tech because unit needs to be leaned over to remove and installe bolts for compressor; ordrng 1 W11377390 (compressor (Re Order))
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Upper Marlboro, MD 20774
Shawn D.
Job Details: 02/17/2023
replaced ui then tested and speaker works unit heats good. unit is good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leesburg, VA 20176
Ricky E.
Job Details: 02/17/2023
"w11416362 232.28, w11410066 155.34, w11416460 63.46, shipping 25.00, labor 175.00, tax 27.06... please let the customer know that the sump assy is on back order if they want to make the repair.. do not order parts until the customer agrees.. the unit may have issues after repair, but the unit shows errors for these things...; ordrng 1 w11416362 (sump assy) and 1 w11410066 (control) and 1 w11416460 (vent assy)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Fairfax, VA 22030
Leon
Job Details: 02/17/2023
cx complaint was unit would cut off and on by it self confirmed complaint replaced the parts tested unit everything worked like it should
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
Israel R.
Job Details: 02/17/2023
Installed all parts and now the unit is slinf correctly. I found the ice maker is very slow and is double filling now there was a lot of water and the daper is very noise. ORdering ice maker and damper. Unit is back to normal operations.; ordrng 1 W11553255 (Ice maker) and 1 WPW10594329 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Waldorf, MD 20603
Robert A.
Job Details: 02/17/2023
I installed the ordered part (gearcase) and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model JGS1450FS0
Near Conway, SC 29526
Paul F.
Job Details: 02/17/2023
Builders complaint is one of the knobs does not function well. Found one of the plastic clips that snaps the harness to the valve is broken. NTO switch harness.; ordrng 1 W10468433 (switch harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Pasadena, MD 21122
Eric W.
Job Details: 02/17/2023
installed new controla and calabrated unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Myrtle Beach, SC 29577
Rolf K.
Job Details: 02/17/2023
1208 B is address. Found cx complaining of noise from freezer compartment. Found faulty evap fan motor and faulty control. Ordering 1 evap fan motor and 1 control.; ordrng 1 W11546690 (cntrl electric) and 1 WP2315549 (evap fan mtr)
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Harrisburg, PA 17102
Cody H.
Job Details: 02/17/2023
"Was able to access unit and replace parts per previous visit. Informed CX that their hot water hose was leaking and would need replaced. Unit is working as designed, no further work needed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fairfax, VA 22031
Jason A.
Job Details: 02/17/2023
"CX complaint DRYER runs & heats but no drum movement. Found pulley split & belt worn. Front panel not locking on. Used split pulley & install in reverse. Used belt to secure & test drum moves. Unit heats. Used tape to secure front panel to sides on both sides > JJ; ordrng 2 W10854425 (clip, front panel. Need 1 left, R)s and 1 WP8066184 (pulley-mtr) and 1 341241 (belt,drive)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Virginia Beach, VA 23456
Carl A.
Job Details: 02/17/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS20XVMS4
Near Ellicott City, MD 21042
Robert L.
Job Details: 02/17/2023
"cx complaint icemaker leaking slab in and under bin, cx thawed and removed bin , found fill bucket of icemaker frozen over no ice in in fill tube ,, cleared all ice reinstalled icamaker, harvested and called for water no leaks, quoted $360 for dual valve if passing water,cx to monitor, tested all ops ok, collected $120 visa; ordrng 1 WPW10312696 (water inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Chesapeake, VA 23322
Branden R.
Job Details: 02/17/2023
"came out to replace parts on unit , disasembled and replaced all parts needed for repair , tested with 4 wet towels and units running as designed cx agreed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Owings Mills, MD 21117
Justin S.
Job Details: 02/17/2023
"replaced the compressor and vacuummed down the system. filled to weight and checked for leaks. the unit is now cooling good. the unit isnow good; ordrng 1 W10143759 (drier (service) (js vs)), used 1 W10143759 (filter (js vs)) from stock"
We serviced a
MAYTAG OVEN
Model MER8650FZ0
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 02/17/2023
i was able to access unit and replace the bake element as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/17/2023
"not powering on, control clicking, no diag light. ordering control and drain pump.; ordrng 1 W11543996 (control) and 1 W11399437 (drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near White Plains, MD 20695
Robert A.
Job Details: 02/17/2023
Cx complaint that the unit has low pressure dispensing water. I inspected the unit and confirm the complaint. The unit is making ice fine. The water pressure is fine when I removed the water filter. The unit needs a new water filter to resolve the issue. The unit is working as designed. I collected the service call fee by CC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM02
Near Fairfax, VA 22033
Leon
Job Details: 02/17/2023
cx complaint was lights in both fc and rc didnt work and ice maker isnt working confirmed complaint replaced control for both rc and fc light can on after they was replaced im motor didnt cut on in test mode ordering new im; ordrng 1 WPW10445782 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 02/17/2023
Cusrtomers complaint is loud during spin cycle. Found the tub not centered in the unit. Adjusted feet and all check ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Winchester, VA 22601
Ezra M.
Job Details: 02/17/2023
replace inlet valve. found console damage. ordering console.; ordrng 1 W10888103 ( CONSOLE)
We serviced a
WHIRLPOOL ICE MAKER
Model WRF990SLAM02
Near Virginia Beach, VA 23454
Carl A.
Job Details: 02/17/2023
"cx complaint unit over filling icemaker,checked unit to find no error codes at this time for ice maker both ice maker and water vavles failing also found unit needing rear adapter kit for ice forming on back wall of frig , and control board need as all led modules are out and not getting power,break down as follows 1/WPW10341329,1/W10619962,1/WPW10589837,1/W11577195service call break down as follows service call 120.00parts 664.77shipping 15.00labor 110.00sub total 909.77tax 39.89grand total 949.66deposit 120.00cx will call back if moving forward with repairs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Conway, SC 29526
Jason T.
Job Details: 02/17/2023
"Cx complaint, no ice production, ran factory test icemaker error code E2 motor lost position, ran factory test 57 icemaker not completing test. Ordering icemaker to complete the repair, advised cx to contact VIA dispatch to schedule a return visit once part was received, cx agreed.; ordrng 1 W11579560 (ICEMAKER)"
We serviced a
WHIRLPOOL OVEN
Model RBD307PVS02
Near Hyattsville, MD 20785
Shawn D.
Job Details: 02/17/2023
"cx complaint another company replaced the control panel and now turns on but shows f5e1. inspected unit and conifmred error. checked alll conenction on control, checked both door locks and both are good. cx has a bad control. called landlord and infiomred him the control that was fixed is bad. informed cx there is no replacemnet for the control and understands. collected for service fee"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near South Mills, NC 27976
Branden R.
Job Details: 02/17/2023
cx complaint not draining / sizzling noise / smoke came out / burning smell operations-drain cycle not . . . checked unit and found drain pump running but not pumping any water . ordering new drain pump and control just in case ; ordrng 1 W10876600 (drain pump)
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Virginia Beach, VA 23455
Carl A.
Job Details: 02/17/2023
"cx complaint of long pre heat times checked unit to find no error codes at thi time,ohmed out temp probe at 1083 ohms,checked incoming power reading 243 across L1 nad L2,ohmed out broil element at 16 ohms,ohmed out bake at 24 ohms eveything checked good,ound connector on bake element not fully seat reseated connecotr tested unit works as designed"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Winchester, VA 22601
Ezra M.
Job Details: 02/17/2023
Replaced upper harness and control. Also ordering left element and infinite switch.; ordrng 1 W11396790 (lf element) and 1 WP3149400 (Surface Burner Infinite Switch)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Stafford, VA 22556
Robert W.
Job Details: 02/17/2023
Replaced RR and LR burner unit tested and is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 02/17/2023
"arrived to find i cant checked the proper temps, i let another tech use my extra meter that i use to check temp. i told cx i can still look at unit but wont be able to take proper temps. she agreed we neeed to come back so i can check it the way kitchen recomends. called into offcie and rescheduled next tuesday; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Ocean View, DE 19970
Michael E.
Job Details: 02/17/2023
Replaced pressure switch and hose as per previous diagnosis. Tested unit and it is now working properly. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Winchester, VA 22603
Ezra M.
Job Details: 02/17/2023
"Found f8e1. replacing water inlet valve. retested. water still not right. advised cx to contact plumber.; ordrng 1 W11038689 (Water Inlet Valve em vs), used 1 W11038689 (Water Inlet Valve) from stock"