We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INSS00
Near Alexandria, VA 22302
Lloyd B.
Job Details:
11/07/2023
"Cx complained of a churping noise. Inspected the unit and found that in diagnostics, step 4 is the cond fan motor and it ran but in step 3, the evap motor did not run and caused a control board failure and chirping noise. Installed new evap fan motor and the problem persisted. Installed new control and now the unit opertes as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Newport News, VA 23607
Orbie
Job Details:
11/07/2023
cx complaint water coming back into unit. found water leaking passed valve into unit. unit needs water inlet valve to complete repair. quoted cx for repair. cx agreed. cx owes 110 labor on return visit. called office to have invoice sent to CX.; ordrng 1 WPW10683603 (water inlet valve)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Richmond, VA 23231
Chris B.
Job Details:
11/07/2023
replaced control tested unit found when in normal cycle unit will not advance past wash cycle but will go to spin and rinse cycle when manualy set there called tech line someone answered then hung up on after waiting over 15 mins called back to tech line waited again then spoke spoke with chris stated to reorder control chris stated reorder control w11607637 and source direct from wp; ordrng 1 w11607637 (control)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Dover, DE 19904
Taylor F.
Job Details:
11/07/2023
Cx complaint is unit not locking. Replaced all parts per previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Richmond, VA 23294
Joseph D.
Job Details:
11/07/2023
Relay uncontrolled board intermittently not sending power to blower depressing door switch will intermittently reset it although lid switch testing properly unable to determine if lid switch caused control to break ordering both not currently in stock; ordrng 1 W11565020 (Cntrl) and 1 W11551763 (Latch)
We serviced a
WHIRLPOOL DRYER
Model MED5630HW2
Near Newport News, VA 23606
Justin W.
Job Details:
11/07/2023
arrived to find cx not home and wont be home for a bit. advised i could reschedule. rescheduled cx for 11/9/23 cx stated they would not be available between hours of 730-800 am and 1400-1500 advised no guarantee of time; schdld next appmnt for 11/9 THU !
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Richmond, VA 23233
Joseph D.
Job Details:
11/07/2023
Customer complaint no ice confirmed complaint reinsulated water bladder and melted ice unit not working properly
We serviced a
MAYTAG REFRIGERATOR
Model MVWX655DW1
Near Newport News, VA 23606
Justin W.
Job Details:
11/07/2023
cx complaint unit leaking. checked unit to find valves not closing completely. ordering valve to complete repair.; ordrng 1 W11127357 (housing)
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Midlothian, VA 23113
Joseph D.
Job Details:
11/07/2023
You know with f8e1 low cooling fan RPM replace cooling fan in unit now operating properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Washington, DC 20005
Samuel R.
Job Details:
11/07/2023
cx complaint unit is banging after a big load.inspected unit and could confirm.found unit to bounce more then once.unit needs new suspension cx pif W11130362; ordrng 1 W11130362 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Baltimore, MD 21213
Dustin F.
Job Details:
11/07/2023
"cx complaint: unit keeps skipping cyclesinspected unit, confirmed complaint. Found after filling unit skips to last cycle. pulled F7E1 and F8E1codes stored. Inspected motor, checked between j4and 2 and got 4.5 ohmsthen checked between J3 and 2 and got 4.8 ohms. motor is good. Inspected harnass but couldnt find kink or obvious hole. ordering new lower harnass and ACtuator for return visit.; ordrng 1 W11652038 (lower harnass) and 1 W10919003 (drain pump) and 1 W11481722 (actuator)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Newport News, VA 23605
Justin W.
Job Details:
11/07/2023
cx complaint unit making intermittent noise. unable to replicate noise. disassembled unit to find left back roller noisy. replaced rollers. and tested unit still quiet. unit currently working as designed. advised cx to monitor and call back with video of noise if it starts again. cx agreed
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS01
Near Cockeysville, MD 21030
Emmanuel R.
Job Details:
11/07/2023
"Replaced drain and control, tested unit.Unit is starting to build ice, advised allow 24hrs. No leaks detected."
We serviced a
WHIRLPOOL OVEN
Model wfe540h0es0
Near Virginia Beach, VA 23456
Carl A.
Job Details:
11/07/2023
"cx complaint of unit not heating ,ran tested mode to find no error codes at this time,checked unit to find the bake element open and possible a bad temp probe ordering parts needed for repairs; ordrng 1 W10779716 (Bake Element) and 1 W10833885 (Temperature Sensor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near Bethesda, MD 20817
Sherwood
Job Details:
11/07/2023
cx complaint rc freezing food. aerrived today and installed part. diffuser making a complete seal. repair complete.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Winton, NC 27986
Branden R.
Job Details:
11/07/2023
"cx complaint unit not heating , checked unit and found element not properly running , checked and found connetion on heater unseated not allowing proper vac to element . reseated and tested . unit is now running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Sterling, VA 20165
Richard B.
Job Details:
11/07/2023
CX complant. Ice is back after new door and no ice dispenseD. Found coupler stripped and not turning . Ordering coupler and motor. Not in stock. Also found door gasket not sealing on top right corner of door. . Heated door gasket to soften so gasket grabs door frame. SD pics before and after . Advised CX leave door closed for two hours. further work needed. RB; ordrng 1 W11671282 (motor) and 1 WPW10169511 (coupler)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Elizabeth City, NC 27909
Branden R.
Job Details:
11/07/2023
"cx complaint unit will not light , checked unit and found bad relay on spark mod not allowing anything to properly spark to pre heat oven . replaced spark mod and tested unit is now running as designed . pre heated to 350 . unit is good to go ."
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP02
Near Ellicott City, MD 21042
Alexander D.
Job Details:
11/07/2023
"cx complaint unit not cooling in either section, room temp inside. inspected unit and verified complaint. unit unplugged and moved to garage upon arrival so unable to see frost pattern. plugged unit in and fans started running but compressor did not. compressor still not running in test38 set to 100%. called techline. TL said it inverter board needs replaced. seems cant order inverter by itself anymore on this model, have to order compressor kit that should come with inverter. ordering compressor kit, drier and evaporator. call cx to schedule return visit once we have eta on parts. 3ct SS repair with evap. returning tech make sure inverter board comes with kit before making repairs. parts and labor covered by entitlements. cx paid 139 service call with c/c; ordrng 1 W11592010 (compressor kit with inverter) and 1 W11109499 (drier) and 1 W11291123 (evaporator) and 1 W11506635 (access valve)"
We serviced a
JENNAIR OVEN
Model JJW2827DS03
Near McLean, VA 22102
Christian C.
Job Details:
11/07/2023
Installed console. Tested both ovens. Both are heating. No more errors. Cx paid for labor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Ellicott City, MD 21043
Alexander D.
Job Details:
11/07/2023
"cx complaint unit making ice very slowly. inspected unit and verified complaint, container empty upon arrival. ice in icemaker but its all the way to top of the tray. test56 E0 no errors. test58 cooler than harvest temp. test 57 harvests good. test 45 fills good. noticed ice that came out wasnt frozen all the way thru even tho it said cooler than harvest temp. temps inside unit are good at this time. ice box fan feels good at this time. no frost under container and doors are sealing good. seems issue is thermistor on icemaker. ordering icemaker and ice box fan because ice wasnt frozen all the way even tho it said cooler than harvest temp, also ordering fill tube heater and valve because the icemaker was filled to top. call cx to schedule return visit once we have eta on parts; ordrng 1 W11658802 (icemaker) and 1 W11087201 (fill tube heater) and 1 W10846539 (ice box fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Virginia Beach, VA 23453
Carl A.
Job Details:
11/07/2023
"cx complaint of unit not cleaning dishes ,checked unit to find the following error codes F7E1, test ran unit to find motor doa ,replaced sump and motor tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Virginia Beach, VA 23464
Austin D.
Job Details:
11/07/2023
came out to resovle the issue. disassembled and found a seized gearcase to the inner tub. hit on it for over half an hour and it would not budge. unit needs a new outr tub and inner tub to resolve the issue. will return once the parts come in.; ordrng 1 W10752719 (basket) and 1 W11219115 (outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/07/2023
"cx complaint fc not closing properly and forming frost along bottom of fc. verified issue, come to find fc door not retracting like it should,. gasket is good. ordering slide rails to complete repair. advised cx they will be contacted for return visit.; ordrng 1 WPW10120018 (slide rail (frz))"
We serviced a
KITCHENAID REFRIGERATOR
Model kbfn502ess02
Near Oakton, VA 22124
Christian C.
Job Details:
11/07/2023
Went to install skin and part is defective. Hinges are making a popping noise again. Mullion is no longer sitting straight. Door is warped causing hinges to not seat properly.; ordrng 1 W10799265 (skin (reorder)) and 1 W10854244 (left RC door) and 1 W11590864 (mullion) and 1 WPW10121046 (left hinge) and 1 WP2307857 (right hinge) and 1 W11384469 (right door switch)
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Norfolk, VA 23518
Orbie
Job Details:
11/07/2023
replaced element. tested unit. working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS
Near Annapolis, MD 21409
Israel R.
Job Details:
11/07/2023
Cx leaking from spigot. Installed new spigot and tested. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Newville, PA 17241
Andrew S.
Job Details:
11/07/2023
Cx complaint is that the unit is making a humming noise and has some moisture frozen in the FC. Upon arrival I found that the unit is currently not making any abnormal noises. I inspected the unit and found that the bottom of the cabinet has some small gaps that are allowing warm air into the sections. I am ordering the white sealant. I was unable to get the unit to replicate the noise at this time. I was able to set the return visit for Friday 11/10 anytime.; ordrng 1 WP482338 (Silicone)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Baltimore, MD 21211
Shane M.
Job Details:
11/07/2023
installed control. didnt fix the issue. rechecked voltage. 120 l1 120 l2 together 0v. cx needs an electrican.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Gloucester Point, VA 23072
Lucas R.
Job Details:
11/07/2023
"evacuated system, replaced compressor and drier, replaced evap and fan motor, vacuumed to -30'hg 20min, charged, verrifed pressures and frost, reassembled, tested, unit working as designed.; ordrng 1 WPW10143759 (dryer LRVS), used 1 WPW10143759 (DRIER LRVS) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Finksburg, MD 21048
Emmanuel R.
Job Details:
11/07/2023
"Replaced icebin and icemaker, unit is now working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Myersville, MD 21773
Ricardo S.
Job Details:
11/07/2023
"Replaced dual valve, unti tested and water dispenser works fine"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Baltimore, MD 21214
Dustin F.
Job Details:
11/07/2023
"Upon arrival, disovered not one but BOTH doors were damaged. Moved both doors on porch for CX to be picked up. put gaskets nameplate and washer for return visit. gotta reorder both doors. CX wants to Contact WP in meantime.; ordrng 1 LW10680729 (FC door(reorder)) and 1 LW10680726 (RC door (reorder))"
We serviced a
N/A N/A
Model WRF757SDEM01
Near Spring Grove, PA 17362
Sal R.
Job Details:
11/07/2023
"Per the previouse tech, I was abel toa ccess and replace the adator kit. Unit test good."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Baltimore, MD 21206
Dustin F.
Job Details:
11/07/2023
"CX complaint: burner not lighting.inspected unit, confirmed CX complaint. Found Igniter on right front shorted. Igniter failed and charred burner cap when it did so. unit needs new igniter and burner cap; ordrng 1 W11573760 (igniter right front) and 1 W11344538 (burner cap kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry Hall, MD 21128
Neil H.
Job Details:
11/07/2023
SEEN WHERE UNIT HAD WATER LEAKING TOOK THE SCREWS OUT OF THE FRONT PART OF SUMP MOTOR SEATED GASKET PUSHED SUMP UP PUT SCREW BACK IN THE HOLDS IT TO THE TUB AND TESTED SEALING NOW AND SECURED UNIT NO LONGER LEAKING
We serviced a
KITCHENAID REFRIGERATOR
Model KUWL214KSB
Near Towson, MD 21204
Shane M.
Job Details:
11/07/2023
cx complaint of loud buzzing noise. buzzing sound coming from compressor. loudly then normal. ss tech to determine replacement or not. ordering compressor w drier. 5x rubber sleeves. 2ct 2ct; ordrng 1 W11109499 (drier) and 1 W11596021 (compressor) and 5 W11596025 (rubber sleeve)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bridgeville, DE 19933
Michael E.
Job Details:
11/07/2023
"Replaced the dual valve as per previous diagnosis. The IM that should have been sent to CX was not. Instead, the dual and isolation valves were sent to CX. I documented the parts sent to CX in pics. Reordering IM. Cannot reschedule due to BO part; ordrng 1 W11658802 (IM)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Baltimore, MD 21216
Shane M.
Job Details:
11/07/2023
installed all parts. unit working properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Millsboro, DE 19966
Michael E.
Job Details:
11/07/2023
"CX complaint: F2E2 error code. Tested and verified complaint. Per service pointer, i found no problems with the ribbon wire connections. CX explained that this happen at end of a clean washer cycle. I replaced the console, synchronized it, tested unit and it is now working proeprly. Job is complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Middle River, MD 21220
Dustin F.
Job Details:
11/07/2023
"cx complaint: unit making odd hissing noise then goes away after a few hours.Inspected unit, confirmed CX complaint. Heard noise but Could not pinpoint noise. Inspected capacitor, sound board, diode, controls. cannot pinpoint. unit works as intended otherwise. ORdering parts.; ordrng 1 W11335495 (Capacitor) and 1 W11256462 (diode) and 1 W11545872 (transformer) and 1 W10754299 (Magnetron) and 1 WPW10531156 (noise filter) and 1 W11342846 (control) and 1 W11333816 (control)"
We serviced a
MAYTAG WASHER
Model WTW6120HC0
Near Norfolk, VA 23518
Orbie
Job Details:
11/07/2023
upon arrival model number we had was wrong so all parts were incorrect. had correct gearcase in van. tried removing washplate and was unable to do so without possibly breaking it. ordering all parts needed for repair on return visit; ordrng 1 W11449840 (gearcase) and 1 W10752283 (washplate) and 1 W11283592 (motor-drve CBE) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10752187 (screw) and 1 W10752283 (washplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48FMX01
Near Owings Mills, MD 21117
Emmanuel R.
Job Details:
11/07/2023
"Replaced compressor and tested for leaks, unit didnt want to hold a vaccum so i filled it up with nitrogen. Found a large leak in the evap. ORdering evap for return visit.; ordrng 1 WP2306094 (evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Jarvisburg, NC 27947
Branden R.
Job Details:
11/07/2023
came out and replace all parts on unit disassembledn and replace . tested unit is now running as designed .
We serviced a
WHIRLPOOL WASHER
Model Mvw6200kw2
Near Middle River, MD 21220
Dustin F.
Job Details:
11/07/2023
"Replaced Lid latch and bezel, went to test unit, it got to spin and started slow spin speed and threw a F7E1 for Tachometer error. Replaced Actuator with VS, calibrated then ran test cycle. unit works as intended.; ordrng 1 W11481722 (actuator (DF VS)), used 1 W11481722 (actuator (df VS)) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lebanon, PA 17046
Cody H.
Job Details:
11/07/2023
"CX complains unit will not spin and drain. Unit shows f0e3, f9e1, f8e1. Tried to run unit through diagnostic cycle and unit kept kicking out of diagnostics. Was able to manually run unit through agitate, spin and drain cycles but when trying to use the hot/cold valves or lid lock unit did nothing. Unit is not sending voltage to inlet valves due to shorted lid lock causing control to short as well. unit drain pump is also making growling noise. Ordering control, lid lock and drain pump for repair. Office to schedule with cx when all parts arrive.; ordrng 1 w11396717 (drain pump) and 1 w11419171 (control) and 1 w11394572 (lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Essex, MD 21221
Dustin F.
Job Details:
11/07/2023
"Cx: complaint: Door switch fell apart when opening door. inspected unit, confirmed CX complaint. found Door switch defective. Ordering new door switch.; ordrng 1 W11123941 (switch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near York, PA 17408
Sal R.
Job Details:
11/07/2023
CX complaint was that the unit was making a noise during the spin cycle. I was abpe to enter diag and found a f0e7 . i ran a test cycle and found that the unit was making a clumking sound during the spin cycle. iwas abl ot inspect the under side of the unit and found the rotor screw finger loose and backed out . I was able to resecure the screw and unit test good.
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near Portsmouth, VA 23704
Zachery R.
Job Details:
11/07/2023
"cx complaint agitator not agitating towards top of agitator, checked unit, verified issue, come to find out unit needs new agitator repair kit, ordering parts needed to complete repair. advised cx they will be contacted for time frame for return visit.; ordrng 1 285809 (repair kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lebanon, PA 17046
Cody H.
Job Details:
11/07/2023
"CX complains unit is still making noise after repair but only when unit has a load in. Ran unit through quick cycle with load, Unit is squeeling in agitation called techline and spoke to TJ who said unit sounds like belt slipping noise, to rough up surface of splutch pulley and see if that corrects issue. This did not fix issue so going with techline 2nd reccomendation which is replace gearcase, spin basket, motor, belt, splutch, actuator, and agitator. Office to schedule with cx when all parts arrive. 2XL needed due to spanner being seized.; ordrng 1 WP3951744 (agitator) and 1 W10554251 (spin basket) and 1 WP389140 (drive block) and 1 W11454741 (gearcase) and 1 W10890624 (motor) and 2 W11239857 (belt)s and 1 W11481722 (actuator (reorder)) and 1 W10721967 (splutch (reorder)) and 1 WP21366 (spanner), used 1 W11239857 (Belt (CH VS)) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fairfax, VA 22030
Christian C.
Job Details:
11/07/2023
Cx complaint at end of cycle clothes are still wet. Inspected unit found no errors stored. Signs of dried up oil on gearcase. 2 count gearcase.; ordrng 1 W11454738 (gearcase) and 1 W10721967 (splutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dover, PA 17315
Sal R.
Job Details:
11/07/2023
"CX complaint was that the FC icemaker was not making ice. I found ice in the mold , but when turning the screw the grearhead would not rotate. I was able to access and replac ethe icemaker .I jumped it and unit test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hedgesville, WV 25427
Daniel J.
Job Details:
11/07/2023
dryer not starting cycles removed back panel when ohming out thermalfuse bouncing around replaced no change with power tested terminal block getting l1 67 vac l2 68 vac both .37 vac informed customer possible bad out let sensors ohmed out good
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Dover, PA 17315
Sal R.
Job Details:
11/07/2023
"Per the previouse tech, I was able to access and replace all parts. I then recalibrated the unit and ran a auto test. I found the unit tobe opperating as designed. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hedgesville, WV 25427
Daniel J.
Job Details:
11/07/2023
"checked found temps at 43 f customer stated they was in and out of fridge before arrival called tech line informed to ohm out at control around 50 f reading 5,1k ohms while on hold let unit cool down to 40 f and showed a reading of 6.1k ohms tech line sugguest making sure nothing blocking the back wall or damper and to set to 40 f see if any change if not when returning with data loggers to set back to 38f one for fridge and freezer; ordrng 2 dataloggers (data loggers)s"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newville, PA 17241
Andrew S.
Job Details:
11/07/2023
Per previous diag I was able to access and replace the inlet valve. I then tested the unit and found that the unit is now functioning as intended. job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Hedgesville, WV
Daniel J.
Job Details:
11/07/2023
fridge no cool sweating inside cabinet no cool either compartment unit compressor clicking on arrival checked evap no frost pattern checked connections at compressor with power off and plugged in frost formed than clicking again amp draw 1.6 amps replaced control and evap fan no change ordering start device and leds modules per service pointer with compressor and fittings; ordrng 1 W10873801 (start device) and 1 WPW10350564 (run cap) and 1 WPW10466675 (compressor) and 1 W11683244 (modules) and 1 w11506635 (process stub) and 1 WPW10143759 (uv dryer)
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ2
Near Virginia Beach, VA 23455
Orbie
Job Details:
11/07/2023
"cx complaint unit top has crack in glass. verified complaint, found thermal event at element causing glass to crack. replaced cooktop from preid and element from VS.; ordrng 1 W11517959 (element OA/VS)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Bunker Hill, WV 25413
Daniel J.
Job Details:
11/07/2023
washer not spinning long run times ran diag agitated and when going into spin unit would lock for a second than unlock over and over than stop customer stated unit would run for hours and keep clicking confirmed and replaced control calibrated agitated and spun than passed diag and was able to go into spin while in normal cycle used and returing control
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Reading, PA 19610
Justin L.
Job Details:
11/07/2023
"Cx complaint unit making noise during agitation. Was able to access unit and found no saved codes. Ran unit through auto test and found no issues. Unit fills, drains, agitates and spins no issues. All noises are normal operation. Found that the drain hose runs across the floor then goes up. Cx will correct. No further work needed"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS335SDHM06
Near Owings Mills, MD 21117
Emmanuel R.
Job Details:
11/07/2023
"Found auger motor siezed, I had to cut it off with my grinder to replace it. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Harrisonburg, VA 22802
Danny R.
Job Details:
11/07/2023
i found unit with harness lose on water vavle i reseated the coenction now fills with water and runs fine
We serviced a
WHIRLPOOL WASHER
Model WTW4957PWO
Near Ruckersville, VA 22968
Kyle A.
Job Details:
11/07/2023
Found units splutch retainer nut loose. Reseated it with locktight and tested unit. Unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bowie, MD 20715
Davonte
Job Details:
11/07/2023
"cx complained unit was making beeping noise , confimred cx complaint. got f2e1 error code. stuck button key. replaced UI. tested unit, now working as should"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFB02
Near Belcamp, MD 21017
Neil H.
Job Details:
11/07/2023
REPLACED THE FC DOOR UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Harrisonburg, VA 22802
Danny R.
Job Details:
11/07/2023
unit showed power 240 to heater but fuses and element are open repleaced checksok now runs fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Shenandoah Junction, WV 25442
Ricky E.
Job Details:
11/07/2023
"instaled parts, unit held vacuum, verfied cooling, unit cks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Waynesboro, VA 22980
Thomas B.
Job Details:
11/07/2023
"Found wash pump connections not seated, reseated tested for proper use unit now functions normally"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Newport News, VA 23602
Justin W.
Job Details:
11/07/2023
replaced parts tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Reading, PA 19609
Justin L.
Job Details:
11/07/2023
Cx complaint unit not making ice and another company said sealed system. Was able to access unit and found no product inside. Removed evap cover and found defrost failure not allowing air to circulate properly and causing poor ice production. Jumped icemaker and watched as it harvested and filled. Ordering control and evap harness and setting return for Mon 11/13/23; ordrng 1 W11524653 (evap harness) and 1 W11524469 (control)
We serviced a
JENNAIR COOKTOP
Model JGD3536GS00
Near Sterling, VA 20165
Richard B.
Job Details:
11/07/2023
"CX complant. Left front burner dosent ignite as fast as others. Inspected unit and found LF burner dosent ignite as oon as others . Found spak is real yellow as others is a blue spark. Tried cleaning igniter with scotchbrite pad but same results . Ordering LF igniter . Not in stock , Further work needed. RB; ordrng 1 W11690659 (igniter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM1
Near Upper Marlboro, MD 20772
Leon
Job Details:
11/07/2023
Replaced drain pump tested unit after no leaks in unit at all
We serviced a
KITCHENAID RANGE
Model KFEG500ESS2
Near Fairfax, VA 22031
Christian C.
Job Details:
11/07/2023
Cx complaint unit bake cycle does not go above 280. Inspected unit unit is getting 240VAC. Element is getting 240VAC when running bake. Found bake element corroded. Installed new bake element. Tested unit at 350. Unit is working as designed. Cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clinton, MD 20735
Shane B.
Job Details:
11/07/2023
installed ice bin. cx did not have a new filter to try. he said its ordered but has not been delivered yet. cx cut some shims to level the unit. i adjusted the door. found filterhead is the wrong color. ordering correct filter head. schedule when part is aialble.; ordrng 1 W11162042 (housing)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/07/2023
"Cx complained the unit would trip the breaker on a heavy load. Inspected the unit and found that while running on high heat, the unit does not draw enough amps to trip the 30amp breaker and the breaker is weak. Cx needs new breaker/electrician. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB02
Near Manchester, PA 17345
Sal R.
Job Details:
11/07/2023
I was able to access and replace both teh control and the console. I then started a bake cycle in both teh upper and lower oven and I found no heating. I was able to messure voltage betewwn K10 and k3 and found 50 V's AC. I tested votage at J8 connetion and found the propper 120 V's . I was able to inspect the juntion box and fou nd that the L2 and L1 connection are metled. I advisedd CX that she will need to contact a licensed electrican. to address the juntion box concerns. I turned the breaker off and advised CX to not power the breaker on untill inspected by a licnesed electrican. I found that the unit no longer has the F6E4 error codes and unit is allowing all selections to be made. I collected $140.00 for labor charges via check.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Gloucester, VA 23061
Lucas R.
Job Details:
11/07/2023
"cx compliant unit making loud noise. Check unit on test mode. no codes, found belt squeeling, oil coming from gearcase onto belt and cam, unable to seperate washplate from gearcase, gearcase will have to be cut to remove, replaced motor to allow use until repaired. motor CBE; rqstng P&A on 1 W11454372 (gearcase), ordrng 1 W11239857 (belt) and 1 W10721967 (cam) and 1 W10919191 (washplate) and 1 W11223765 (screw)"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Clinton, MD 20735
Shane B.
Job Details:
11/07/2023
"cx complaint is the unit not cooling at all. when i arrived unit was pulled out, unplugged and empty. restored power and compressor started running but is very buzzy and i hear hissing. unit is pulling .63amps. no frost developed. unit has a SS issue. ordering compressor and evap. quoted cx for repair. he wants to call whirlpool and shop around before making decision. schedule with SS tech if cx calls back.; ordrng 1 W11507067 (evaporator) and 1 W10750851 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Aspers, PA 17304
Drew B.
Job Details:
11/07/2023
arrived found the unit to have leak actually resealed the drier leak and pulled vsac 29 in and ran notrogen through and filled 47g in the unit allow time to cool
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Norfolk, VA 23513
Orbie
Job Details:
11/07/2023
"cx complaint unit will not lock and won't function. checked unit found no current codes. put unit into auto test mode. unit locked, filled, drained, agitated and spun with no issues. advised cx to monitor unit and to call back if issues reappear."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Portsmouth, VA 23701
Zachery R.
Job Details:
11/07/2023
"replaced agitator and screw, calibrated and tested, unit working as designed. advised cx to moniotor unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Upper Marlboro, MD 20772
Leon
Job Details:
11/07/2023
"Customer complaint was the ice Maker. It wasn't making the issue and seeing that. The ice Maker was stuck in close position. Test it the ice Maker, everything worked. Great. It filled, and it turned just had to cut the ice Maker on first."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Alexandria, VA 22310
Lloyd B.
Job Details:
11/07/2023
Cx complained of an error. Inspected the unit and found an F1E0 for control failure. Verified 120v at the control. Unit needs new control; ordrng 1 W11620481 (control)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Lewes, DE 19958
Frederick R.
Job Details:
11/07/2023
"CX complaint is convection fan turns on and off constantly. Replaced control board per prior diagnosis and same issue. Fan runs in test moade with no issues so it is not the fan itself. Did some research and found that it is normal operation in the new WP convection ovens for the fan to turn on and off because they reversed the fan and this is to help with circulationg the heat. Showed CX what I found and they now understand that it is ok, Unit is working properly. Job is complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Chesterfield, VA 23838
John P.
Job Details:
11/07/2023
Cxs complaint broil element in microwave hanging down verified complaint ordering support; ordrng 1 w10909479 (Support)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Loris, SC 29569
Paul F.
Job Details:
11/07/2023
Customers complaint is unit sometimes stop working mid cycle and they cannot get it to turn back on for 15 or 20 minutes. NTO UI.; ordrng 1 W11413567 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Crofton, MD 21114
Shawn D.
Job Details:
11/07/2023
opened system and seemed maybe low on r600. replaced the evaporator compressor coupler drier then vacumed system down then fiilled to 56g and started cooling down. unit is good to go
We serviced a
WHIRLPOOL FREEZER
Model wrtx5028pb00
Near Lancaster, PA
Justin L.
Job Details:
11/07/2023
Cx complaint unit building frost in fc. Unit is located at apartment complex and maintenance gave entry and will have their office email over proof of purchase when office opens. Accessed unit and found that the FC door is sagging and catching the liner not closing properly. Also found gaps in liner allowing in warm air. Ordering washers and sealant and setting return for Fri 11/10/23; ordrng 2 WP489467 (washer top hinge top)s and 2 WP487576 (washer top hinge bottom)s and 2 W10841140 (sealant)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Loris, SC 29569
Paul F.
Job Details:
11/07/2023
Installed new part. Unit still does not work. Reordering sump and ordering a control.; ordrng 1 W11087226 (control) and 1 W11025157 (sump)
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Carlisle, PA 17013
Andrew S.
Job Details:
11/07/2023
Cx complaint is that the unit is now not getting to the spin cycle. It is filling and washing and then going to done. I found an F8E1. I also ran the diag test and found that the unit is getting sufficient water. I called TL and spoke with Chris. I informed him of the new issue. Per TL I am ordering the Lower Harness. Please contact cx when the part is available to schedule the return visit.; ordrng 1 W11665968 (Lower Harness)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Virginia Beach, VA 23455
Carl A.
Job Details:
11/07/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Longs, SC 29568
Paul F.
Job Details:
11/07/2023
Found one of parts were dented in the box. installed broiler cover. Need to order another console.; ordrng 1 W11620706 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Hampton, VA 23669
Orbie
Job Details:
11/07/2023
replaced control. plugged unit in. advised cx to monitor unit to verify working condition. no ty cards so unable to get signature.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Shenandoah, VA 22849
Danny R.
Job Details:
11/07/2023
installed parts checksok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Little River, SC 29566
Paul F.
Job Details:
11/07/2023
"The builder was not at the home just the owners. The builder is the one who contacted us. This unit is 8 months old so the scratches on the panel are not covered under warranty anymore. I called the builder and left a message saying we need to collect payment before ordering the part.; rqstng P&A on 1 W11531750 (panel), "
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near ,
Taylor F.
Job Details:
11/07/2023
"Cx complaint is unit has mold on the inside. Found cx had very dirty filters, cx was unaware they had to be cleaned. Cx also was not using rinse aid or heated dry and also letting dishes sit inside unit for an extended time after they were washed. Explained to the cx all of these facotrs and why the mold is building up. Advised cx to clean everything she can with a cloth and then run a high temp wash with an affresh cleaning tablet. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Suffolk, VA 23434
Zachery R.
Job Details:
11/07/2023
"replaced and programmed control, steamed frost build on evap, advised cx to monitor unit."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
11/07/2023
Customers complaint is icemaker not working. Found one of the wires in the harness coming from the liner was backed out. Reinstalled all check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Littlestown, PA 17340
Drew B.
Job Details:
11/07/2023
replaced adjusters and now operational.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Clarksville, DE 19970
Michael E.
Job Details:
11/07/2023
"CX complaint: rumbling sound. Tested and verified complaint. I found this was caused by loose change getting in between drum and felt on the front of the drum. Also, i lubricated 1 roller because it wasnt turning very well. Cleared change, tested unit and it is now working properly. CXpaid 139.00 for service by CC. Job is complete"