Service History 679 - VIA Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rockville, Maryland 20851

Julian H.

Job Details: 02/22/2023

CX complaint about unit not holding rinse aid inspected & found dispenser all the way full but Cx had max setting on & was trying to keep filling compartement even thought was full also noticed that unit didnt had a drain loop causing water to backup to unit & not draining fully sometimes did a loop & working properly

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Bladensburg, Maryland 20710

Samuel R.

Job Details: 02/22/2023

replaced cooktop and tested unit.now good.

We serviced a

MAYTAG DRYER

Model MGD6630HW2

Near Silver Spring, Maryland 20903

Dustin F.

Job Details: 02/22/2023

"Went to install blower wheel, found blower wheel full of lint slivers and dog hair, cleaned blower wheel out and tested unit. Noise gone. contacted office and got refund issued for part,labor,shipping,and tax. unit working as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Randallstown, Maryland 21133

Eric W.

Job Details: 02/22/2023

cx complant of fridge door cant be switch to swing to the outhe side inspected unit found the metal on front of unit dosnt line up with hols with threads so screw will not go in took pic and called tec line

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS01

Near Smyrna, Delaware 19977

Taylor F.

Job Details: 02/22/2023

Cx complaint is unit not functioning properly. Replaced pantry harness from pre id and unit is now working as designed. Cx will get refunded for the control. job is complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Frederick, Maryland 21702

Ricardo S.

Job Details: 02/22/2023

"Cx complains that the console strip is peeling off.. the duoble side tape is bad, replaced console assy .. unit tested ok"

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS09

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 02/22/2023

"installed magnetron and diode per previous, tested all ops ok, cx paid in full thru office, magnetron CBE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Falls Church, Virginia 22042

David J.

Job Details: 02/22/2023

"CX complaint water dispenser is not working properly after previous text visit. He had found this unit needed a new user interface as well as control and dispenser switch arrive today and inspected unit and found when removing the user interface the lights would come off and on when lights are on water was dispensing, and when lights were off, water was not, disconnected power and removed. User interface installed new board and programmed to 13 lights are now always on water dispenser is working properly. Other parts were not needed. Unit is now working as designed job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KCGS356ESS0

Near Woodstock, Maryland 21163

Robert L.

Job Details: 02/22/2023

"cx complaint cent burner flames excessively high, found LP orifices reversed allow max gas to simmer, swapped orifices and flame returned to normal, tested all ops ok.....explained lp conversion and how BTU drop for each burner and flame adjustement is normal per tech line"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Silver Spring, Maryland 20901

Dustin F.

Job Details: 02/22/2023

"Replaced Light Switch i ordered on first visit, tested unit, unit working as intended."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 02/22/2023

Cx complained the buttons did not work and of a bad gasket. Installed new gasket and console and tested and the unit works as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Midlothian, Virginia 23112

John P.

Job Details: 02/22/2023

CX complaint upper rack falling down checked unit found upper rack adjuster separated. Replaced tested working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Brookeville, Maryland 20833

Robert L.

Job Details: 02/22/2023

"cx complaint intermitten console response and unit seems louder than usual, found noise coming from pump, cleared pump and retested most likely bearing a little off in pump making hummig noise but is pumping strong, quoted $320 for pump, cound console wet and dirty, found f2e1 stored, cleaned cosnole and reset power, all light eluminated and all buttons responsive, tested all ops ok

We serviced a

WHIRLPOOL DRYER

Model WED7500VW

Near Richmond, Virginia 23226

Chris B.

Job Details: 02/22/2023

replaced spring tested unit working as desighned

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Baltimore, Maryland 21211

Eric W.

Job Details: 02/22/2023

installed new control and programed control unit now working

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Myrtle Beach, South Carolina 29588

Paul F.

Job Details: 02/22/2023

Customer complaint is unit not drying. Found the unit had the error for no heat cycle. Cleared the code and heater worked. All check ok.

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW06

Near Dundalk, Maryland 21222

Neil H.

Job Details: 02/22/2023

REPLACED THE CONTROL AND THERMISTOR UNIT TESTED GOOD.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Stafford, Virginia 22556

Robert W.

Job Details: 02/22/2023

CX Complaint is the unit RF not working. CX states the unit is under extended warranty advise CX to contact the extended warranty company to have ticket dispatched out properly.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Beltsville, Maryland 20705

Israel R.

Job Details: 02/22/2023

Customer complaint unti is making noises I tested the unit and found the unit is making noises fromt he fan area. Took unit apart and found the blower is loose to me motor and is getting tight the plastic blower failed at the metal grommet and spun out. Replave blower unit is back to normal operations.

We serviced a

WHIRLPOOL FREEZER

Model KRFC704FBS03

Near Beltsville, Maryland 20705

Israel R.

Job Details: 02/22/2023

Customer complaint unit is very noisy. I tested the unit and the ice maker bklower is very noisy. I removed Fc Evap cover and foiund is completly overfrosted. I clear the ice. Ran test 89 and not heater nothing is getting 120 and heater is reading 29 ohms i tested the fuses and one of the fuses is out. I splice a new fuse from a spare harness i had and tested. Heater is turning on and unit is back to normal operations.

We serviced a

JENNAIR RANGE

Model JGS8860BDP18

Near Rockville, Maryland 20852

Roberto I.

Job Details: 02/22/2023

"Cx complaint gas smell during bake.Tested bake igniter, found it dragging only 2.6A. Replaced igniter using pre id part. Tested new igniter, amp draw 3.2A. Unit good to go. Collected $294.02"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Powhatan, Virginia 23139

Joseph D.

Job Details: 02/22/2023

installed orifice kit and reset gas valve. Unit lighting properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Midlothian, Virginia 23112

John P.

Job Details: 02/22/2023

Installed sump tested working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chesterfield, Virginia 23832

John P.

Job Details: 02/22/2023

Installed gasket and UI tested working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Glen Allen, Virginia 23060

Chris B.

Job Details: 02/22/2023

replaced gasket tested unit working as desighned

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Glen Allen, Virginia 23059

Chris B.

Job Details: 02/22/2023

cx comp unit burner cap will not sit flush to cooktop insp unit conf cx comp adjusted burner cap tested unit working as desighned

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Zion Crossroads, Virginia 22942

Thomas B.

Job Details: 02/22/2023

Cx complaint unit is not working properly inspected heating element element is working as designed no error codes listed unit has no rinse aid educated cx on proper use and care tips

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Chevy Chase, Maryland 20815

Brian F.

Job Details: 02/22/2023

"Cx states unit not making ice. Inspected, found IM cycling nonstop without filling. Installed new IM, IM cycled and filled immediately. Unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW02

Near Arlington, Virginia 22207

Leon

Job Details: 02/22/2023

cx complaint is the RC gasket is not sealing properly rasied the front of the unit then the door closed obn it own every time

We serviced a

KITCHENAID RANGE

Model KDTE304LPA0

Near Richmond, Virginia 23229

Joseph D.

Job Details: 02/22/2023

Cx complaint unit with error code. Confirmed long drain error. Cleared drain and unit working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mechanicsville, Virginia 23116

Chris B.

Job Details: 02/22/2023

replaced door gasket tested unit insp for leaks working as desighned

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Potomac, Maryland 20854

Andrew H.

Job Details: 02/22/2023

"cx complaint is the unit is not cooling. i opened the system and found the unit had about half the 134a in the system. i replaced the compressor, evap, drier and coupler. i pulled unit into a vac and filled to 5.00oz unit is now working properly"

We serviced a

WHIRLPOOL WASHER

Model WED85HEFW1

Near Bethesda, Maryland 20816

Leon

Job Details: 02/22/2023

cx complaint was unit wasnt heating confirmed complaint took unit apart seen ALOT of lint seen that the heater element was burnt out cleaned all the lint from the house then replaced the tco and heater element tested unit everything worked great told cx dont us the unit until they get the dryer vents cleaned out

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chesterfield, Virginia 23832

John P.

Job Details: 02/22/2023

"CX complaint unit giving error codes f8e1. Checked unit found bad hot valve, replaced valve assembly, tested calibrated working as designed."

We serviced a

WHIRLPOOL RANGE

Model ??????

Near Chesapeake, Virginia 23324

Austin D.

Job Details: 02/22/2023

was waiting my ten minutes and then the gentleman came to the van. he advised me he cannot go ahead with the service at this time and said he was trying to call the office back to reschedule. i told him i apologize for the issue reaching the office and i will call myself to inform them that you are trying to call. so icalled office and asked them to call cx back for a reschedule. did not enter home so no model or serial.

We serviced a

AMANA WASHER

Model WTW5100HC0

Near Rosedale, Maryland 21237

Neil H.

Job Details: 02/22/2023

F0E4F8E1CX COMPLAINT WAS THE UNIT WASN'T COMPLETING CYCLES ON HEAVY DUTY AND BULKY FOUND THE WATER LINE WHERE BACKWARDS AND CAUSING ISSUE WHEN SENSOR KNEW TEMP WASN'T CORRECT I PUT LINES ON PROPER VALVES $120 OWED FROM RAC I CALLED AND JOHN HAD TO MESSAGE MANAGER ON VACATION AND DIDN'T KNOW HOW LONG IT WOULD TAKE WHILE I WAS WAITING TO GET CARD NUMBER OVER THE PHONE THEY WILL CALL OFFICE TO PAY THE $120 OWED FOR VISIT

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Richmond, Virginia 23224

Joseph D.

Job Details: 02/22/2023

Replaced heater and harness unit now cooling and defrosting properly. Themistor and fan check properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Silver Spring, Maryland 20910

Brian F.

Job Details: 02/22/2023

"Cx states right door seal torn, inpected and confirmed. Installed and adjusted gasket with heat gun. Unit is now working properly."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC

Near Rixeyville, Virginia 22737

Tanner B.

Job Details: 02/22/2023

Installed new ui and cleared pump of debris . Tested unit. job complete

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Berlin, Maryland 21811

Michael E.

Job Details: 02/22/2023

"Replacved the thermal fuse, control and grommets as per previous diagnosis. Tested unit and it is now working properly. Job is complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near Moseley, Virginia 23120

John P.

Job Details: 02/22/2023

Replaced thermal fuse tested working as designed.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 02/22/2023

Replaced the control and capacitor as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Great Falls, Virginia 22066

Leon

Job Details: 02/22/2023

cx complaint was unit would started but not cycle confrimed that comlaint with cx but when i got here unit was working great put unit in a test mode and no error code and the tested worked great but cx did have video poof of it not working if cx calls back send out control with tech but now everything is working great

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290VEP7

Near Burke, Virginia 22015

Richard B.

Job Details: 02/22/2023

"CX complant. Gasket torn again. Inspected unit and found door gasket cracked exposing closer magnet inside . Installed new gasket and heated gasket to remove wrinkles , Advised cx to leave door closed for two hours to set gasket. Job completed, RB"

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XSS00

Near Vienna, Virginia 22182

Leon

Job Details: 02/22/2023

"cx complaint was cook top didnt cut on confirmed complaint replaced the module and display board tested unit, unit came on and heated"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Washington, District of Columbia 20003

Samuel R.

Job Details: 02/22/2023

cx complaint unit is displaying loflo.inspected unit and got error code f8e1.tested unit and found unit could water barely getting into unit.removed hose and found building pressue good.found unit cold valve to be bad.unit needs cold valve.cx will call if they go with repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Odenton, Maryland 21113

Israel R.

Job Details: 02/22/2023

Customer complaint unit filter is not coming out. I found the filrter is missing the cap. The filter was very tight in it. I was able to get it out and it looks like the gasket dried out and got stuck to the housing. I took the filter out replace the filterand the filter is coming in and out fine. Housing is good. The cap is not covered by the warranty. Unit is good.

We serviced a

MAYTAG OVEN

Model MGT8720DS00

Near Washington, District of Columbia 20011

Dustin F.

Job Details: 02/22/2023

"CX complaint: Knobs not workingInspected unit, confirmed CX complaint. Found all valves locked up. Unit needs new mainfold assembly. At this time CX doesnt want to repair unit but wants to replace. I saved a quote on SM and charged CX svc fee via CC"

We serviced a

WHIRLPOOL ICE MAKER

Model WUI75X15HZ01

Near Moseley, Virginia 23120

John P.

Job Details: 02/22/2023

CX complaint unit intermittently making ice checked unit found wire harness from transformer for voltage to circulation and drain pump not fully seated connector tested working as designed

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Conway, South Carolina 29526

Rolf K.

Job Details: 02/22/2023

cx states washer not draining. Ran diagnostics. Found no error codes. Reset control board. Unit operating as designed. Reset control and ran calibration. Operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Fairfax, Virginia 22033

Demonte S.

Job Details: 02/22/2023

Installed the Ice Maker. Tested the unit. Ice Maker harvested and filled. Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Woodbridge, Virginia 22191

Tanner B.

Job Details: 02/22/2023

installed new control and tested unit.. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Woodbridge, Virginia 22191

Tanner B.

Job Details: 02/22/2023

found the nut for pulley loose. tightened nut that secures drive pulley and tested unit. Job complete

We serviced a

WHIRLPOOL WASHER

Model wtw5057lw0

Near Hanover, Pennsylvania 17331

Bernard M.

Job Details: 02/22/2023

"Replaced capacitor, ran auto test and unit completed test without any further issues. Unit checks good"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Saint Charles, Maryland 20602

Robert A.

Job Details: 02/22/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID COOKTOP

Model KCGS350ESS05

Near La Plata, Maryland 20646

Robert A.

Job Details: 02/22/2023

Cx complaint that the unit has multiple scratches near the middle burner. I inspected the unit and confirmed the complaint. I replaced the cooktop and adjust the flame heights as well. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUB35X24HZ02

Near La Plata, Maryland 20646

Robert A.

Job Details: 02/22/2023

Cx complaint that the door is not closing without making contact with the kickplate. I inspected the unit and confirmed the complaint. I found that the door switch lever attached to the bottom of the door is making contact with the kickplate. I adjusted the door and tested the unit for the cx. The door opens and closes as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Fairfax, Virginia 22032

Richard B.

Job Details: 02/22/2023

"CX complant, Dishwasher has F8E4 error code , Inspected unit and found overflow switch dry and plug fully seated. No error codes in diagnostics , Ran a test wash and unit filled properly, Washed with good pressure and drained correctly. Unit could have overflowed due to loading possibally. Advised CX to not load anything facing down in bottom rack in front row. Job completed, RB"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Upper Marlboro, Maryland 20772

Shane B.

Job Details: 02/22/2023

"cx complaint is the unit not completing cycle and dispalying an error code. checked for code sand found F0E7 load in during clean cycle. cx says this is not the code she saw. cx cant remember what the code was. i cleared the saved code. ran service cycle. unit completed cycle with no issues. suspension feels fine. basket spins freely by hand. i cleared pressure hose, it seemed fine. ran calibration. ran another service cycle. unit is working as designed. advised cx to make sure she clears the clean washer message before trying to start a normal wash cycle. unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Pocomoke City, Maryland 21851

Frederick R.

Job Details: 02/22/2023

cx complaint is WM not completing cycles. Inspected/tested and found unit had a defective inlet valve on cold side. Replaced valve from pre-id. Calibrated and retested and the WM is now working properly. Job is complete

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBR204ESB01

Near Fairfax, Virginia 22030

Jason A.

Job Details: 02/22/2023

CX complaint Bev CTR not cooling. Previous tech did not order any parts to perform sealed syst or leak test. Plug unit in & record 0.62A but not cooling. Cut into unit some freon Install coupler & UV dryer from stock. Checked for leaks. Run vac & filled with 4.2OZ R134. Unit is pulling 0.95A with good running & equalise pressures. Temps are dropping from 73F to 50F under a few minutes. Advised CX to allow 48 HRS to reach fridge temps > JJ

We serviced a

WHIRLPOOL WASHER

Model A412

Near Carlisle, Pennsylvania 17013

Andrew S.

Job Details: 02/22/2023

Cx cancelled at the door. when I explained the service call cost.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Fairfax, Virginia 22030

Richard B.

Job Details: 02/22/2023

"top dented . Inspected unit prior and found unit needs a top . Installed top and checked dryer for function. Working as designed. Job completed, RB"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Chesapeake, Virginia 23320

Branden R.

Job Details: 02/22/2023

cx under impression unit has warrenty advised cx unit is no longer under warrenty and service of 120 not including parts or labor will be due . cx refused service at this time .

We serviced a

WHIRLPOOL COOKTOP

Model KCGD500GSS

Near Centreville, Virginia 20120

Demonte S.

Job Details: 02/22/2023

Inspected the unit. Found that the cx is saying that the Cooktop is scratched / Dented when Cooktop arrived. Checked the Cooktop. Cooktop is Dented on the right side where knobs are and Scratches are on the left side of the unit. Installed new Cooktop & Bezels. Unit is working as Designed. ( Cosmetic Warranty cx called within the first 30 days.)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Fairfax, Virginia 22031

Richard B.

Job Details: 02/22/2023

"CX complant. Dishwashe rdonrt work. Prior diagnosis found unit needs spray arm , sump , gasket and acu. Installed all parts and tested unit, Working as designed No leaks. Job completed, RB"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Richmond, Virginia 23236

John P.

Job Details: 02/22/2023

Replaced rollers tested working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near ,

John P.

Job Details: 02/22/2023

Installed motor and blower wheel tested working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Vienna, Virginia 22181

Richard B.

Job Details: 02/22/2023

"CX complant. Washer sounds like a jack hammer when rinse cycle starts . Inspected unit and found no error codes in diagnostics , Ran a factory calibration cycle and unit is working as designed but units leaning forward letting tub hit front. Leaned unit back so tub is evenly spaced in center. Job completed, RB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Aldie, Virginia 20105

Daniel J.

Job Details: 02/22/2023

removed icemaker large ice uild up on top of icemaker and small oamount of ice near back gasket slao found drip pan not fully seated on left side of drip pan replaced drip pan adaptor and gasket found drain clogged again seated out until no more water remaining in drip pan wiped everything down removed towels

We serviced a

KITCHENAID COOKTOP

Model KSEG950ESS5

Near Germantown, Maryland 20876

Ricardo S.

Job Details: 02/22/2023

"Replaced infinity switch, unit tested and LF burner works fine"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Rockville, Maryland 20850

Andrew H.

Job Details: 02/22/2023

"i replaced control, evap cover and ice maker, i changed test 126 to 02 for basic defrsot. i ran test 120 and 97. ice maker filled with cycled in test. 97 ice maker filled with water, unit is now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Chesapeake, Virginia 23320

Branden R.

Job Details: 02/22/2023

"cx complaint frost build up under drawer. same issue after repair checked unit and all major componets checked good , found drain pan a little unseated also found unit on rollers and allowing water to drain to front of the unit when in defrosted being the drain pan was unseated . reseated and leveled unit to make sure unit drains properly , advised cx to keep eye on unit . ticket stays open for 30 days ."

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290RTB02

Near Earlysville, Virginia 22936

Eric F.

Job Details: 02/22/2023

"Confirmed cx complaint unit right side door gasket malformed. Replaced with pre-id'd part, tested unit, unit working as designed."

We serviced a

JENNAIR RANGE

Model JGRP430WP01

Near Washington, District of Columbia 20011

Dustin F.

Job Details: 02/22/2023

"CX complaint: Door wont LAtch back on.Inspected unit, found the right side hinge was not in the unit all the way. flipped up the latch locks and reseated hinges properly then relocked hinges. Tested door, unit works as intended. charged Svc fee and moved on."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Chesapeake Beach, Maryland 20732

Shawn D.

Job Details: 02/22/2023

"inspected new drum looks goood has a small small dent in it but will not effect it can barley tell, then installed drum and tested and sounds good. unit is good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Clarksburg, Maryland 20871

Ricardo S.

Job Details: 02/22/2023

"Replaced parts, i ran diagnostic test mode, unti wotks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Murrells Inlet, South Carolina 29576

Jason T.

Job Details: 02/22/2023

"Cx complaint, no-cool installed compressor kit, used coupler from van stock to complete the repair. Vacuumed and charged with 5.5 Oz. of R134A. Verified a frost pattern, proper air flow, cooling-freezing, unit is working as designed.; used 1 W10913906 (COUPLER (cbe)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Portsmouth, Virginia 23703

Justin W.

Job Details: 02/22/2023

cx complaint rc not cooling. ohmed out thermistor in ice at 14.8k ohms. checked to find brown wire to heater loose. reseated and applied electrical tape. thawed evap and tested unit working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Ashburn, Virginia 20148

Daniel J.

Job Details: 02/22/2023

per notes replaced right and left hinges tighted door handle had customer test door

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Faber, Virginia 22938

Danny R.

Job Details: 02/22/2023

installed parts chdcksok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW0

Near Chevy Chase, Maryland 20815

Brian F.

Job Details: 02/22/2023

"Cx states unit is leaking, tested and confirmed. Installed new door gasket, ran test cycle and beginning of normal cycle, no leaks found. Unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Haymarket, Virginia 20169

Demonte S.

Job Details: 02/22/2023

Inspected the unit. Found that the cx is saying that the Refrigerator is making a buzzing noise. ( I asked the cx of she opens the Doors do the noise stop. Cx stated yes.) Checked the Freezer Evaporator. Found Fan Blade hitting Ice. Removed Ice. Showed the cx. Tested the unit. No noise. Unit is cooling properly. Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRBL109ESS01

Near McLean, Virginia 22102

Leon

Job Details: 02/22/2023

replaced the control and tested unit everything worked great

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS

Near Bristow, Virginia 20136

Demonte S.

Job Details: 02/22/2023

Installed the Covers & Dispenser. Tested the unit. Unit is working as Designed.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Arlington, Virginia 22207

David J.

Job Details: 02/22/2023

Cx complaint lint everywhere and air blowing from behind unit. Inspected unit and found dryer vent tube to have holes all through it. Cx went and purchased new vent tube and I replaced with new vent tube. Unit is now working as designed job complete

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Potomac, Maryland 20854

Julian H.

Job Details: 02/22/2023

CX complaint about unit not turning on inspected no power when pressed button confirmed 120vac properly grounded & polarized confirmed 12.7vdc to console I was able to put unit on test mode F6e1 hmi not responding ersed code & ran test mode went all the way thru tested on quick wash & working properly CX wants to wait CX PAID FOR SVC CALL ONLY THRU APP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFE00

Near Salisbury, Maryland 21804

Frederick R.

Job Details: 02/22/2023

"replaced compressor, condenser, drier and installed process stub per last diagnosis Prerssure tested unit with nitrogen. Found leak at outgoing condenser line. Repaired and then no leaks. Vac'd unit down to 30in for 15mins. Filled with 4.75oz of R134a. Lowside pressure was at 3 psi and 25 psi. Put entire unit back together. Informed CX 24-48hrs for unit to get to temps. Job is complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Chevy Chase, Maryland 20815

Brian F.

Job Details: 02/22/2023

"Cx states warped front panel, defective left upper rack mount. Installed new front panel and upper rack mount, tested, unit is now working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Bristow, Virginia 20136

Demonte S.

Job Details: 02/22/2023

Inspected the unit. Found that the cx is saying that the Washer isn't locking the Lid. Checked the Striker to the lid. Half of the Striker has snapt. Installed new Striker. Tested unit. Unit is working as Designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Vienna, Virginia 22180

Richard B.

Job Details: 02/22/2023

"CX complant , Door falls down. Inspected unit and left hinge has come apart again, Replaced hinge and tested unit/ Insulation is not binding up in hinge. Job completed, RB"

We serviced a

JENN-AIR OVEN

Model JMW2427DS02

Near Fairfax, Virginia 22031

Richard B.

Job Details: 02/22/2023

CX complant. Reoccoring error code. Prior diagnosis found unit needs console. Installed new console using old console skin and tested unit after setting correct model number. Job completed. RB

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Reston, Virginia 20191

Jason A.

Job Details: 02/22/2023

CX said they replaced the dryer .aswer the door they cancel the day before

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS01

Near Washington, District of Columbia 20036

Samuel R.

Job Details: 02/22/2023

cx complaint unit door is not shutting well.inspected unit and could confirm.readjusted unit and tested unit a few times.unit is now working properly and unit is now good.

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290REP00

Near Purcellville, Virginia 20132

Ricky E.

Job Details: 02/22/2023

"customer canceled per office, jenn air replacing the unit"

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Fort Washington, Maryland 20744

Shane B.

Job Details: 02/22/2023

complaint is the dryer having to run all day to dry 1 load. my air flow meter did not register any air flow at all. found lint screen packed full of lint. removed lint and dryer now shows a yellow light (still poor for electric dryer). i advised they have the duct cleaned. gave cx TY card for 120. lady in the office said they card isnt hear so she cant pay it. left TY card with office.

We serviced a

JENNAIR REFRIGERATOR

Model JFC2290VEM8

Near Arlington, Virginia 22207

David J.

Job Details: 02/22/2023

Cx complaint unit is leaking water out the front of the unit. Arrived to unit and inspected and found a sheet of ice at the bottom of freezer floor. Removed all ice and inspected evaporator catch tray and found full of ice. Unit falls under service pointer Special Project S38253 to replace drain hose pulled unit from cabinet and cut power pulled old drain hose off and found was completely clogged. You steam gun to remove any ice below evaporator and through drain line. Installed new drain line and reassembled unit unit is now working as designed job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Falls Church, Virginia 22046

David J.

Job Details: 02/22/2023

Cx complaint unit does not wash correctly. After my last visit found dispenser was defective and gasket was torn out causing soap to wash out before need be. Arrived today and removed front panel. Replaced dispenser and re assembled unit. Could not fill with rinse aid Cx had none. Unit is now working as designed job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Charlotte Hall, Maryland 20622

Robert A.

Job Details: 02/22/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near York, Pennsylvania 17402

Sal R.

Job Details: 02/22/2023

CX complaint was that the upper rack would not stay in place. I found that the adjustes are fragmented. I was able to access and replace the adjusters and unit test good.

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