We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Fairfax, VA 22031
Richard B.
Job Details: 02/22/2023
"CX complant. Dishwashe rdonrt work. Prior diagnosis found unit needs spray arm , sump , gasket and acu. Installed all parts and tested unit, Working as designed No leaks. Job completed, RB"
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS
Near Centreville, VA 20120
Demonte S.
Job Details: 02/22/2023
Inspected the unit. Found that the cx is saying that the Cooktop is scratched / Dented when Cooktop arrived. Checked the Cooktop. Cooktop is Dented on the right side where knobs are and Scratches are on the left side of the unit. Installed new Cooktop & Bezels. Unit is working as Designed. ( Cosmetic Warranty cx called within the first 30 days.)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Chesapeake, VA 23320
Branden R.
Job Details: 02/22/2023
cx under impression unit has warrenty advised cx unit is no longer under warrenty and service of 120 not including parts or labor will be due . cx refused service at this time .
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Fairfax, VA 22030
Richard B.
Job Details: 02/22/2023
"top dented . Inspected unit prior and found unit needs a top . Installed top and checked dryer for function. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model A412
Near Carlisle, PA 17013
Andrew S.
Job Details: 02/22/2023
Cx cancelled at the door. when I explained the service call cost.
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBR204ESB01
Near Fairfax, VA 22030
Jason A.
Job Details: 02/22/2023
CX complaint Bev CTR not cooling. Previous tech did not order any parts to perform sealed syst or leak test. Plug unit in & record 0.62A but not cooling. Cut into unit some freon Install coupler & UV dryer from stock. Checked for leaks. Run vac & filled with 4.2OZ R134. Unit is pulling 0.95A with good running & equalise pressures. Temps are dropping from 73F to 50F under a few minutes. Advised CX to allow 48 HRS to reach fridge temps > JJ
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Pocomoke City, MD 21851
Frederick R.
Job Details: 02/22/2023
cx complaint is WM not completing cycles. Inspected/tested and found unit had a defective inlet valve on cold side. Replaced valve from pre-id. Calibrated and retested and the WM is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 02/22/2023
"cx complaint is the unit not completing cycle and dispalying an error code. checked for code sand found F0E7 load in during clean cycle. cx says this is not the code she saw. cx cant remember what the code was. i cleared the saved code. ran service cycle. unit completed cycle with no issues. suspension feels fine. basket spins freely by hand. i cleared pressure hose, it seemed fine. ran calibration. ran another service cycle. unit is working as designed. advised cx to make sure she clears the clean washer message before trying to start a normal wash cycle. unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Fairfax, VA 22032
Richard B.
Job Details: 02/22/2023
"CX complant, Dishwasher has F8E4 error code , Inspected unit and found overflow switch dry and plug fully seated. No error codes in diagnostics , Ran a test wash and unit filled properly, Washed with good pressure and drained correctly. Unit could have overflowed due to loading possibally. Advised CX to not load anything facing down in bottom rack in front row. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB35X24HZ02
Near La Plata, MD 20646
Robert A.
Job Details: 02/22/2023
Cx complaint that the door is not closing without making contact with the kickplate. I inspected the unit and confirmed the complaint. I found that the door switch lever attached to the bottom of the door is making contact with the kickplate. I adjusted the door and tested the unit for the cx. The door opens and closes as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS05
Near La Plata, MD 20646
Robert A.
Job Details: 02/22/2023
Cx complaint that the unit has multiple scratches near the middle burner. I inspected the unit and confirmed the complaint. I replaced the cooktop and adjust the flame heights as well. The unit is working as designed.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Saint Charles, MD 20602
Robert A.
Job Details: 02/22/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Hanover, PA 17331
Bernard M.
Job Details: 02/22/2023
"Replaced capacitor, ran auto test and unit completed test without any further issues. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Woodbridge, VA 22191
Tanner B.
Job Details: 02/22/2023
found the nut for pulley loose. tightened nut that secures drive pulley and tested unit. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Woodbridge, VA 22191
Tanner B.
Job Details: 02/22/2023
installed new control and tested unit.. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Fairfax, VA 22033
Demonte S.
Job Details: 02/22/2023
Installed the Ice Maker. Tested the unit. Ice Maker harvested and filled. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Conway, SC 29526
Rolf K.
Job Details: 02/22/2023
cx states washer not draining. Ran diagnostics. Found no error codes. Reset control board. Unit operating as designed. Reset control and ran calibration. Operating as designed.
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Moseley, VA 23120
John P.
Job Details: 02/22/2023
CX complaint unit intermittently making ice checked unit found wire harness from transformer for voltage to circulation and drain pump not fully seated connector tested working as designed
We serviced a
MAYTAG OVEN
Model MGT8720DS00
Near Washington, DC 20011
Dustin F.
Job Details: 02/22/2023
"CX complaint: Knobs not workingInspected unit, confirmed CX complaint. Found all valves locked up. Unit needs new mainfold assembly. At this time CX doesnt want to repair unit but wants to replace. I saved a quote on SM and charged CX svc fee via CC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Odenton, MD 21113
Israel R.
Job Details: 02/22/2023
Customer complaint unit filter is not coming out. I found the filrter is missing the cap. The filter was very tight in it. I was able to get it out and it looks like the gasket dried out and got stuck to the housing. I took the filter out replace the filterand the filter is coming in and out fine. Housing is good. The cap is not covered by the warranty. Unit is good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Washington, DC 20003
Samuel R.
Job Details: 02/22/2023
cx complaint unit is displaying loflo.inspected unit and got error code f8e1.tested unit and found unit could water barely getting into unit.removed hose and found building pressue good.found unit cold valve to be bad.unit needs cold valve.cx will call if they go with repair.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Vienna, VA 22182
Leon
Job Details: 02/22/2023
"cx complaint was cook top didnt cut on confirmed complaint replaced the module and display board tested unit, unit came on and heated"
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP7
Near Burke, VA 22015
Richard B.
Job Details: 02/22/2023
"CX complant. Gasket torn again. Inspected unit and found door gasket cracked exposing closer magnet inside . Installed new gasket and heated gasket to remove wrinkles , Advised cx to leave door closed for two hours to set gasket. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Great Falls, VA 22066
Leon
Job Details: 02/22/2023
cx complaint was unit would started but not cycle confrimed that comlaint with cx but when i got here unit was working great put unit in a test mode and no error code and the tested worked great but cx did have video poof of it not working if cx calls back send out control with tech but now everything is working great
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ocean Pines, MD 21811
Michael E.
Job Details: 02/22/2023
Replaced the control and capacitor as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS04
Near Moseley, VA 23120
John P.
Job Details: 02/22/2023
Replaced thermal fuse tested working as designed.
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Berlin, MD 21811
Michael E.
Job Details: 02/22/2023
"Replacved the thermal fuse, control and grommets as per previous diagnosis. Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Rixeyville, VA 22737
Tanner B.
Job Details: 02/22/2023
Installed new ui and cleared pump of debris . Tested unit. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Silver Spring, MD 20910
Brian F.
Job Details: 02/22/2023
"Cx states right door seal torn, inpected and confirmed. Installed and adjusted gasket with heat gun. Unit is now working properly."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Richmond, VA 23224
Joseph D.
Job Details: 02/22/2023
Replaced heater and harness unit now cooling and defrosting properly. Themistor and fan check properly
We serviced a
AMANA WASHER
Model WTW5100HC0
Near Rosedale, MD 21237
Neil H.
Job Details: 02/22/2023
F0E4F8E1CX COMPLAINT WAS THE UNIT WASN'T COMPLETING CYCLES ON HEAVY DUTY AND BULKY FOUND THE WATER LINE WHERE BACKWARDS AND CAUSING ISSUE WHEN SENSOR KNEW TEMP WASN'T CORRECT I PUT LINES ON PROPER VALVES $120 OWED FROM RAC I CALLED AND JOHN HAD TO MESSAGE MANAGER ON VACATION AND DIDN'T KNOW HOW LONG IT WOULD TAKE WHILE I WAS WAITING TO GET CARD NUMBER OVER THE PHONE THEY WILL CALL OFFICE TO PAY THE $120 OWED FOR VISIT
We serviced a
WHIRLPOOL RANGE
Model ??????
Near Chesapeake, VA 23324
Austin D.
Job Details: 02/22/2023
was waiting my ten minutes and then the gentleman came to the van. he advised me he cannot go ahead with the service at this time and said he was trying to call the office back to reschedule. i told him i apologize for the issue reaching the office and i will call myself to inform them that you are trying to call. so icalled office and asked them to call cx back for a reschedule. did not enter home so no model or serial.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesterfield, VA 23832
John P.
Job Details: 02/22/2023
"CX complaint unit giving error codes f8e1. Checked unit found bad hot valve, replaced valve assembly, tested calibrated working as designed."
We serviced a
WHIRLPOOL WASHER
Model WED85HEFW1
Near Bethesda, MD 20816
Leon
Job Details: 02/22/2023
cx complaint was unit wasnt heating confirmed complaint took unit apart seen ALOT of lint seen that the heater element was burnt out cleaned all the lint from the house then replaced the tco and heater element tested unit everything worked great told cx dont us the unit until they get the dryer vents cleaned out
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Potomac, MD 20854
Andrew H.
Job Details: 02/22/2023
"cx complaint is the unit is not cooling. i opened the system and found the unit had about half the 134a in the system. i replaced the compressor, evap, drier and coupler. i pulled unit into a vac and filled to 5.00oz unit is now working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mechanicsville, VA 23116
Chris B.
Job Details: 02/22/2023
replaced door gasket tested unit insp for leaks working as desighned
We serviced a
KITCHENAID RANGE
Model KDTE304LPA0
Near Richmond, VA 23229
Joseph D.
Job Details: 02/22/2023
Cx complaint unit with error code. Confirmed long drain error. Cleared drain and unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Arlington, VA 22207
Leon
Job Details: 02/22/2023
cx complaint is the RC gasket is not sealing properly rasied the front of the unit then the door closed obn it own every time
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Chevy Chase, MD 20815
Brian F.
Job Details: 02/22/2023
"Cx states unit not making ice. Inspected, found IM cycling nonstop without filling. Installed new IM, IM cycled and filled immediately. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Zion Crossroads, VA 22942
Thomas B.
Job Details: 02/22/2023
Cx complaint unit is not working properly inspected heating element element is working as designed no error codes listed unit has no rinse aid educated cx on proper use and care tips
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Glen Allen, VA 23059
Chris B.
Job Details: 02/22/2023
cx comp unit burner cap will not sit flush to cooktop insp unit conf cx comp adjusted burner cap tested unit working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Glen Allen, VA 23060
Chris B.
Job Details: 02/22/2023
replaced gasket tested unit working as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesterfield, VA 23832
John P.
Job Details: 02/22/2023
Installed gasket and UI tested working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Midlothian, VA 23112
John P.
Job Details: 02/22/2023
Installed sump tested working as designed
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Powhatan, VA 23139
Joseph D.
Job Details: 02/22/2023
installed orifice kit and reset gas valve. Unit lighting properly.
We serviced a
JENNAIR RANGE
Model JGS8860BDP18
Near Rockville, MD 20852
Roberto I.
Job Details: 02/22/2023
"Cx complaint gas smell during bake.Tested bake igniter, found it dragging only 2.6A. Replaced igniter using pre id part. Tested new igniter, amp draw 3.2A. Unit good to go. Collected $294.02"
We serviced a
WHIRLPOOL FREEZER
Model KRFC704FBS03
Near Beltsville, MD 20705
Israel R.
Job Details: 02/22/2023
Customer complaint unit is very noisy. I tested the unit and the ice maker bklower is very noisy. I removed Fc Evap cover and foiund is completly overfrosted. I clear the ice. Ran test 89 and not heater nothing is getting 120 and heater is reading 29 ohms i tested the fuses and one of the fuses is out. I splice a new fuse from a spare harness i had and tested. Heater is turning on and unit is back to normal operations.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Beltsville, MD 20705
Israel R.
Job Details: 02/22/2023
Customer complaint unti is making noises I tested the unit and found the unit is making noises fromt he fan area. Took unit apart and found the blower is loose to me motor and is getting tight the plastic blower failed at the metal grommet and spun out. Replave blower unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Stafford, VA 22556
Robert W.
Job Details: 02/22/2023
CX Complaint is the unit RF not working. CX states the unit is under extended warranty advise CX to contact the extended warranty company to have ticket dispatched out properly.
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Dundalk, MD 21222
Neil H.
Job Details: 02/22/2023
REPLACED THE CONTROL AND THERMISTOR UNIT TESTED GOOD.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Myrtle Beach, SC 29588
Paul F.
Job Details: 02/22/2023
Customer complaint is unit not drying. Found the unit had the error for no heat cycle. Cleared the code and heater worked. All check ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Baltimore, MD 21211
Eric W.
Job Details: 02/22/2023
installed new control and programed control unit now working
We serviced a
WHIRLPOOL DRYER
Model WED7500VW
Near Richmond, VA 23226
Chris B.
Job Details: 02/22/2023
replaced spring tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Brookeville, MD 20833
Robert L.
Job Details: 02/22/2023
"cx complaint intermitten console response and unit seems louder than usual, found noise coming from pump, cleared pump and retested most likely bearing a little off in pump making hummig noise but is pumping strong, quoted $320 for pump, cound console wet and dirty, found f2e1 stored, cleaned cosnole and reset power, all light eluminated and all buttons responsive, tested all ops ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Midlothian, VA 23112
John P.
Job Details: 02/22/2023
CX complaint upper rack falling down checked unit found upper rack adjuster separated. Replaced tested working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 02/22/2023
Cx complained the buttons did not work and of a bad gasket. Installed new gasket and console and tested and the unit works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Silver Spring, MD 20901
Dustin F.
Job Details: 02/22/2023
"Replaced Light Switch i ordered on first visit, tested unit, unit working as intended."
We serviced a
KITCHENAID REFRIGERATOR
Model KCGS356ESS0
Near Woodstock, MD 21163
Robert L.
Job Details: 02/22/2023
"cx complaint cent burner flames excessively high, found LP orifices reversed allow max gas to simmer, swapped orifices and flame returned to normal, tested all ops ok.....explained lp conversion and how BTU drop for each burner and flame adjustement is normal per tech line"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Falls Church, VA 22042
David J.
Job Details: 02/22/2023
"CX complaint water dispenser is not working properly after previous text visit. He had found this unit needed a new user interface as well as control and dispenser switch arrive today and inspected unit and found when removing the user interface the lights would come off and on when lights are on water was dispensing, and when lights were off, water was not, disconnected power and removed. User interface installed new board and programmed to 13 lights are now always on water dispenser is working properly. Other parts were not needed. Unit is now working as designed job complete"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS09
Near Ellicott City, MD 21042
Robert L.
Job Details: 02/22/2023
"installed magnetron and diode per previous, tested all ops ok, cx paid in full thru office, magnetron CBE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Frederick, MD 21702
Ricardo S.
Job Details: 02/22/2023
"Cx complains that the console strip is peeling off.. the duoble side tape is bad, replaced console assy .. unit tested ok"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Smyrna, DE 19977
Taylor F.
Job Details: 02/22/2023
Cx complaint is unit not functioning properly. Replaced pantry harness from pre id and unit is now working as designed. Cx will get refunded for the control. job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Randallstown, MD 21133
Eric W.
Job Details: 02/22/2023
cx complant of fridge door cant be switch to swing to the outhe side inspected unit found the metal on front of unit dosnt line up with hols with threads so screw will not go in took pic and called tec line
We serviced a
MAYTAG DRYER
Model MGD6630HW2
Near Silver Spring, MD 20903
Dustin F.
Job Details: 02/22/2023
"Went to install blower wheel, found blower wheel full of lint slivers and dog hair, cleaned blower wheel out and tested unit. Noise gone. contacted office and got refund issued for part,labor,shipping,and tax. unit working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bladensburg, MD 20710
Samuel R.
Job Details: 02/22/2023
replaced cooktop and tested unit.now good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rockville, MD 20851
Julian H.
Job Details: 02/22/2023
CX complaint about unit not holding rinse aid inspected & found dispenser all the way full but Cx had max setting on & was trying to keep filling compartement even thought was full also noticed that unit didnt had a drain loop causing water to backup to unit & not draining fully sometimes did a loop & working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Rockville, MD 20853
Julian H.
Job Details: 02/22/2023
CX complaint about no water or ice notice a PO message on display when I walked in cleared & i was able to use dispenser test 44 22 & dropped icecubes test45 filled called TLTJ # 7735790098 ask me to checked or redid connection on the bottom hinge checked connections on ui found loose connection on bottom ui connectors checked good as well control board sealed gasket against cavity MUST WAIT 48HRS TO SEE ICE water works
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Richmond, VA 23226
Chris B.
Job Details: 02/22/2023
cx comp unit front panel dented insp unit conf cx comp cx had new front panel replaced front panel unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stanardsville, VA 22973
Eric F.
Job Details: 02/22/2023
Cx complains that unit makes excessive noise and vibration during wash cycle. Ran diagnostic cycle, unit working as designed. Attempted to advise cx on unit function so that she might have the best wash experience, cx not receptive to instruction on unit operation, very unhappy. Cx intends to take issue up with Lowes/Whirlpool corporate. Documented issue with techline."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 02/22/2023
Customers complaint is not drying dishes. Found unit had the error code for turned off heat cycle. Went through diagnostics cleared the code and all check ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middletown, PA 17057
Cody H.
Job Details: 02/22/2023
"CX complains unit is not spinning and cloths are coming out soaked. Unit shows f9e1-long drain, f0e3-overload, f0e5-off balance, f9e2-pump system failure. Unit is draining very slowly, and making noise during agitaion. Removed tub ring and found obstruction in tub ring drain, removed agitator and found all spin basket drain ports under agitator were blocked, cleared obstruction. was unable to seperate basket from gearcase, removed drain hose from tub and found blockage in drain pump housing, removed blockages from pump housing. Unit now drains as designed. but continues making noise in agitation. Reccomending to CX for slider replacement due to grinding noise from agitation. No further work needed unless CX calls in and wants work done."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH01
Near Baltimore, MD 21209
Justin S.
Job Details: 02/22/2023
swept the system and replaced the parts. vacuummed the system down and filled to weight. test 4 step 1 pressures not equilizing. step 4 low side pressure is -20psi and high side pressure is 60psi. step 5 low side pressure is -20psi and high side pressure is 65psi. dumped the charge and used nitrogen again to sweep the unit. low side pressure is 140psi and high side pressure is going up very slowly. no frost on evaporators. called tech support and spoke with an ed. file number. sent to eng. for review
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Glenn Dale, MD 20769
Israel R.
Job Details: 02/22/2023
Installed new ice maker. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Springfield, VA 22151
Lloyd B.
Job Details: 02/22/2023
Cx complained the unit did not start. Inspected the unit and found there was not 120v at the control or the terminal. Checked the breaker and it was off. Turned the unit on and there were no error codes. Ran diagnostics and it completed each cycle without tripping the breaker. Install and instruct. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Annandale, VA 22003
Lloyd B.
Job Details: 02/22/2023
"Cx complained of a broken glass and of a gas smell. Installed new glass and tested gas leak with bubbles and found a leak at the top of the gas supply line right as it comes out of the house, the connetion. Cx will call installer or handyman.Turned gas off. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near West Springfield, VA 22152
Lloyd B.
Job Details: 02/22/2023
Cx complained the unit did not start. Installed new stator and control and tested on a normal cycle and it fill and washed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near West Springfield, VA 22152
Lloyd B.
Job Details: 02/22/2023
Cx complained the lights did not work. Inspected the unit and found an led out. Installed new led and all lights now work. S191AQ parts and labor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Springfield, VA 22153
Lloyd B.
Job Details: 02/22/2023
Cx complained of damage. Instaalled new light switch and grille and there is no longer damage. Job complete
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Bear, DE 19701
Taylor F.
Job Details: 02/22/2023
Cx complaint is unit not powering on. Tested inspected and verifed complaint. Found a loose connection on the module. Corrected connection and programmed unit and it is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Newark, DE 19702
Taylor F.
Job Details: 02/22/2023
"Cx complaint is unit not cooling. Tested inspected and verfied complaint. On arrival found unit in a defrost. Temps warm in both sections. Pressures when equalized were 7psi. No signs of dye anywhere. Evap had small ball of ice, no frost pattern after it. When system was running had 15in vaccum and 225 on high side. Signs of a lkow side leak in cabinet. Called WPTL and he reccomended flushing system out to clear possible restriction, change drier and refill unit with 3.75oz of 134A. If unit no cools again, techline will have to be called back to verify a leak in the cabinet. "
We serviced a
AMANA O.T.R MICROWAVE
Model AMV2307PFS07
Near Newark, DE 19702
Taylor F.
Job Details: 02/22/2023
Cx complaint is unit giving door error message. Tested inspected and could not verify complaint. Cx stated issue is very intermitten and doesnt happen very often. Having cx keep an eye on it. Job is complete.
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Ocean Pines, MD 21811
Michael E.
Job Details: 02/22/2023
"Upon arrival and reading description, i started with testing. I found no voltage drop when motor engages but lid lock repeatedly tries but fails to lock. When motor activates, im just getting a loud hum and no movement. I replaced the control, lower harness and lid lock as per previous diagnosis. Calibrated, then tested unit and it is now working properly. Job is complete"
We serviced a
AMANA REFRIGERATOR
Model ART104TFDB03
Near Millsboro, DE 19966
Michael E.
Job Details: 02/22/2023
"CX complaint: warm in FC and RC. Tested and verified complaint. I found the evap fan motor was mounted incorrectly which was stopping the fan blade. I reinstalled the evap fan motor, tested unit and it is now working proepr;ly. Job is complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Chesapeake, VA 23323
Zachery R.
Job Details: 02/22/2023
"cx complaint unit not heating, checked unit, come to find thermal event on l2, replaced terminal block. power supply connection not able to seat to l2, advised cx to get power cord."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Frederick, MD 21702
Ricardo S.
Job Details: 02/22/2023
no show.. reschedule; saved tckt
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Woodstock, VA 22664
Ezra M.
Job Details: 02/22/2023
found timer not working. ordering new timer.; ordrng 1 WPW10185992 (timer)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Falls Church, VA 22042
Jason A.
Job Details: 02/22/2023
CX complaint DW leaks. Found F9E1 error code. Water leaks from below wash motor as soon as it fills & motor runs. See SDpics. CX paid for SC. Declined further service > JJ; ordrng 1 W11178672 (pump&motor $239.22)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Chesapeake, VA 23322
Austin D.
Job Details: 02/22/2023
"cx complaint the unit is not blowing out the air as it should. checked the unit and found that the blower wheel shaft is seized to the motor but has torn off of the blower wheel. therefore, the blower wheel is not spinning with the motor to pull out the air from the dryer creating poor dryer performance. unit will need a new dyer motor and blower wheel to resovle the issue.; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)"
We serviced a
AMANA WASHER
Model NED4655EW1
Near Norfolk, VA 23502
Austin D.
Job Details: 02/22/2023
came and did locate the unit. did not have the motor that was ordered. ordering some other parts that may also be causing the abnormal noises. will send back what is not used.; ordrng 1 WP694089 (blower wheel) and 1 349241T (roller kit) and 1 341241 (belt) and 1 WP691366 (idler pulley) and 1 279827 (motor reorder looklook)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details: 02/22/2023
Cx complaint unit is not working properly inspected unit found leaking from center of the wash pump motor ordering parts ; ordrng 1 W11416362 (Sump pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hampton, VA 23666
Lucas R.
Job Details: 02/22/2023
"cx complaint moisture in unit, checked unit found gap between liner and cabinet, sealed cabinet with silicone in both compartments, tested seal, unit working as designed.; ordrng 1 482338 (adhesive lr/vs), used 1 482338 (adhesive lr/vs) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Woodstock, VA 22664
Ezra M.
Job Details: 02/22/2023
"ordering motor, lower harness, actuator, and capacitor.; ordrng 1 W10890624 (motor-drve) and 1 W10903238 (lower harness) and 1 W11481722 (actuator) and 1 W11428524 (capacitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Staunton, VA 24401
Danny R.
Job Details: 02/22/2023
back of lowes closses at 4 pm will have to rewsch; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hampton, VA 23666
Lucas R.
Job Details: 02/22/2023
"cx complaint unit not starting cycle, checked unit found cap pierced by mounting bracket, replaced capacitor, calibrated, tested, unit working as designed.; ordrng 1 W11395618 (capacitor lr/vs), used 1 W11395618 (capacitor lr/vs) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hagerstown, MD 21740
Ken M.
Job Details: 02/22/2023
"Customer complaint is that the drum is not turning. Unit tested and confirmed that the motor runs, but the drum is not turning. Inspection of the belt found the belt has tears and the idler is out of position, but not damaged. Motor is not damaged. Belt replaced and unit retested. Unit is working properly. Old belt left with customer.; ordrng 1 341241 (belt,drive(KM VS)), used 1 341241 (belt, drive) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ04
Near Virginia Beach, VA 23464
Branden R.
Job Details: 02/22/2023
cx complaint low ice production - bottom freezer. checked unit and found full bin of ice was advised that door was left open without alarm going off and didnt make ice for 1 night . tested all major componets and everything tested good found gasket not seating properly to left door allowing warm air into fridge causing frost build up ordering gaskets for repair . bringing icemaker on return sense gaskets allowing air into unit will replace when proper gaskets are installed so new ice maker can properly make ice on time with out intermittent problems caused by gasket allowing warm air in . all other major componets checked good; ordrng 2 W10830274 (GASKET)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Toano, VA 23168
Orbie
Job Details: 02/22/2023
cx complaint unit making noise. checked unit verified complaint. found blower wheel spinning independently of motor. can't get wheel off without cutting motor. ordering motor to complete job.; ordrng 1 W11549461 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Woodstock, VA 22664
Ezra M.
Job Details: 02/22/2023
"not cooling, shelf issues. incorrect glass shelf in unit, endcap failed, compressor not connected with start/run device. connected compressor, running, no evap fan running. control housing not staying connected to liner. ordering parts.; ordrng 1 W10874836 (endcap) and 1 W11033333 (shelf-glas) and 1 W11524474 (clip) and 1 W11524653 (evap harness) and 1 W10528933 (trim-shelf) and 1 W10464764 (housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21206
Neil H.
Job Details: 02/22/2023
"CX COMPLAINT UNIT NOT COOLING FOUND THE HARNESS TO HEATER CAME DISCONNECTED I TEMP FIXED BUT HEATER ASSY NEEDED; ordrng 1 W11650660 ( Assembly, Defrost Heater And Evaporator Fan Harness (includes Thermal Fuse))"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/22/2023
"Could not confirm cx complaint unit not cooling. Leaving unit plugged in over night, will return tomorrow to take unit temps.; schdld next appmnt for 2/23 THU !"