We serviced a
KITCHENAID COOKTOP
Model KFDC506JSS01
Near Culpeper, VA 22701
Danny R.
Job Details: 02/24/2023
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Culpeper, VA 22701
Danny R.
Job Details: 02/24/2023
unit has an issues with temp sensoring and control ordering parts but found unit has bent frame over an inch from from to back it rocks no broken wheels dents on sides and botom left corner crushed up sr7735816048 per wp none fixablw
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Harrisburg, PA 17112
Marc M.
Job Details: 02/24/2023
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WED5010LW
Near Franklin, VA 23851
Zachery R.
Job Details: 02/24/2023
"upon arrival could not locate unit, was advised unit is probably no longer at location."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Upperville, VA 20184
Daniel J.
Job Details: 02/24/2023
washer not draing removed drain clear tested drained than quck cycle didnt drain checked drain can hear pump but not moving water quoted customer for slider and drain pump declined paid 120 by cc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Baltimore, MD 21228
Robert L.
Job Details: 02/24/2023
"cx complaint 2 days after Fc door installed , FC thawed , ice was melting, and moisture droplets on ceiling of FC, cx installed old door and prolem stopped, sealed cabinet to liner with RTV, heat new door gasket to full expansion and reinstalled door, cx to monitor, cx siad he will refuse to get new door , he would just replace unit"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Stafford, VA 22554
Robert W.
Job Details: 02/24/2023
Replaced thermostat and tested unit is now heating with no issues.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Conway, SC 29526
Rolf K.
Job Details: 02/24/2023
"Verified all parts needed and installed motor , cntrl, and blower wheel because it was seized and I broke it to get it out. All check ok. Operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waterford, VA 20197
Ricky E.
Job Details: 02/24/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt148fzdm04
Near Suffolk, VA 23435
Austin D.
Job Details: 02/24/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and tested operation. filled with r600. pressure was at -4 low side and amp draw was .95. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model LSE7804ACE
Near Winchester, VA 22601
Ezra M.
Job Details: 02/24/2023
"washer not starting. found timer not sending voltage to water valves. will need timer, timer no longer available."
We serviced a
KITCHENAID OVEN
Model KSDB900ESS1
Near Reston, VA 20190
Christian C.
Job Details: 02/24/2023
Cx complaint unit interior is flaking. Inspected unit and found interior above broil element is cracked and flaking. Called techline.Unit non-repairable.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Martinsburg, WV 25401
Ken M.
Job Details: 02/24/2023
"Customer complaint is that the cycles are running too long. Checked for stored error codes and found none. Found the cabinet slightly out of balance. Cabinet leveled. Ran test cycle and one of the valve tests just trickled in water, otherwise the rest of the cycle ran properly. Reran the test cycle to determine which valve had the issue. Determined the cold water valve was the one not filling. Inspection of the water supply found poor flow to the unit and a bunch of debris in the valve screen. Customer needs a plumber. Poor cold water supply is messing with the unit during the rinse cycle, causing the excessive cycle lenghts."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brandy Station, VA 22714
Danny R.
Job Details: 02/24/2023
unit has isses with the drain pump intermition working found loose pin in conectior to pump reinstalled harness pin now works fine checksok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near North Myrtle Beach, SC 29582
Paul F.
Job Details: 02/24/2023
Installed new part. All check ok.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Salisbury, MD 21801
Michael E.
Job Details: 02/24/2023
CX complaint: console not working. Testyed and verified complasint. I had 12.8 vdc to console but not all buttomn working and will not unlock. Quoted CX price to repair and she was on her way home to write a check. 45min after repair was done i gave up on CX and put the original console back on unit. CX did not pay for service. Console W11325578 was correct part.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Hampton, VA 23666
Orbie
Job Details: 02/24/2023
"arrived at 1:26, could see person sitting on couch through window but no answer. left and came back at 2:58 to open door, knocked on storm door to no answer and noticed someone check through blinds. waited 5 min to no answer. called office and was informed unit has been returned."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Stanardsville, VA 22973
Eric F.
Job Details: 02/24/2023
"Installed valve, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/24/2023
"Confirmed cx complaint door handles loose. Tigthened handles, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Norfolk, VA 23502
Carl A.
Job Details: 02/24/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Courtland, VA 23837
Zachery R.
Job Details: 02/24/2023
"replaced control, tested, unit working as designed."
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120KPS01
Near Barboursville, VA 22923
Eric F.
Job Details: 02/24/2023
"Confirmed cx complaint unit making clicking noise. Found interlock switches failing, clicking during failure. Replaced with pre-id'd parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Yorktown, VA 23692
Orbie
Job Details: 02/24/2023
"installed heater, tested unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Manheim, PA 17545
Justin L.
Job Details: 02/24/2023
Cx complaint unit not powering on. Was able to access unit and found unplugged. Plugged in and checked incoming voltage and found 120.6VAC incoming to board but no light and no response from ui. Ohmed out drain pump 20.4 Ohms and recirculating 27.6 Ohms. Checked connections no issues and no response. Quoted cx for repair and collected service only as they are going to replace
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Berryville, VA 22611
Ezra M.
Job Details: 02/24/2023
"installed control, harness, sump and heater. tested unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Charlottesville, VA 22901
Kyle A.
Job Details: 02/24/2023
Replaced control and unit is now as designed .
We serviced a
AMANA O.T.R MICROWAVE
Model AMV2307PFS07
Near Townsend, DE 19734
Taylor F.
Job Details: 02/24/2023
Cx complaint is unit making a buzzing noise during popcorn setting. Tested inspected and verifed complaint. Found the normal buzzing sound changes halfway through popcorn setting. Explained to the cx this is normal because it is changing power levels. Unit is working as designed. Job is complete.
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PHZS0
Near Boyce, VA 22620
Ezra M.
Job Details: 02/24/2023
Cleaned condenser fins. Checked for proper operation. Gave cx quote for replacing bin thermistor. Cx thinking of quote and will call back.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Reston, VA 20190
Christian C.
Job Details: 02/24/2023
Cx complaint unit has water in bottom of RC section. Inspected unit drain tube at rear of unit is clear. RC evap drain is clogged with ice. Defrosted ice and tried to clear tube with 1/4 in water line but only goes in about 1in. Called techline.Unit non-repairable. Collapsed drain tube. Cx paid for service call.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Lake Frederick, VA 22630
Ezra M.
Job Details: 02/24/2023
Replace bezel knob and reattached ig wire on back left burner.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
David J.
Job Details: 02/24/2023
Cx complaint dispenser not working properly. Arrived today and inspected unit. Found that water dispenser very slow as If there was air in the line. Removed filter and put bypass cap on. Unit dispensed properly. Re installed filter and now water is dispensing properly. Last tech was here stated unit needed ice maker. For two weeks since last visit the unit had been making ice and has no frost anywhere. Temps were at 2 degrees in FC and 40 in RC. Note door have been open a few times. Set to 0 and 38. Heard damper door and sounded weak. Replaced damper door as stated by previous tech. Unit is working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Middletown, DE 19709
Taylor F.
Job Details: 02/24/2023
Cx complaint is unit leaking water. Tested inspected and verifed complaint. Replaced inlet valve from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bear, DE 19701
Frederick R.
Job Details: 02/24/2023
"Replaced ice bin and chute per prior tech diangosis. Tested unit after repair and it is now working properly, Job is complete"
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Ashburn, VA 20147
Ricky E.
Job Details: 02/24/2023
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Harrisburg, PA 17112
Marc M.
Job Details: 02/24/2023
"cx states unit never reached optimal temps following previous repair. inspected unit and with all panels removed performed soap bubble test and found that the copper 1/4 inch sleeves joining the condenser and heat loop that were installed on the last service, are in fact leaking. was able to seal the leak and pull vacuum. held vacuum and charged 64g of r600a and watched as the unit developed a nearly full frost pattern. checked pressures and foudn no loss during cooling. inserted thermal coupler into the fc evap area and resuted in temps of --- about 15 minutes after repair. unti now checks good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lewisberry, PA 17339
Andrew S.
Job Details: 02/24/2023
Cx complaint is that the unit has not stopped spinning and is loud when running. Upon arrival I found that the agitator tower base is not tight on the gearcase shaft and is slipping. I removed the tower and found that the gearcase shaft has play in it as well. i then found that the belt was not centered on the motor pulley and was rubbing the shield. I was unable to replicate the issue of the unit not stopping. I called TL and safety and documented my findings. I quoted the cx for the cost of the gearcase repair. Cx will be contacting WP.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Carlisle, PA 17015
Fred G.
Job Details: 02/24/2023
cx compliant after repair the unit worked 2 out 3 cycles. one cycle the unit would not drain at end of cycle and even when pressing the drain button the unit still would not drain. cx reset breaker and unit drained. inspected unit and entered diag and found 0 stored error codes. ran auto test and found unit did finish with out issue. i pulled the unit out and removed drain pump and found plastic and paper debris inside wash pump. called TL (SR7735816314) TL and I agreed unit needs sump assy to correct issue. drain pump is getting 120 volts and tests good. qouted cx for repair and cx declined. job complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hanover, PA 17331
Fred G.
Job Details: 02/24/2023
i was able to access unit and replace the timer as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near York, PA 17404
Sal R.
Job Details: 02/24/2023
"CX informed me that the unit was bought form K&A appliance. Unit cares a designation of AS-IS and does not have a warranty. CX is contacting K&A due to not being aware of the lack of warranty. I explained Service Charges and any other charges that ma appily to an OOW repair / service call. CX declined service , I am moving on."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/24/2023
Cx complaint of unit not drying on auto dry. Did confirm moisture sensor not connector not seated. Reseated connector and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Salisbury, MD 21804
Michael E.
Job Details: 02/24/2023
CX complaiont: inlet tube froze up again. Tested and verified complaint. I replaced the dual inlet valve and defrosted the inlet. Tested unit and it is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Lake Frederick, VA 22630
Ezra M.
Job Details: 02/24/2023
Replace evap fan assy. Checked for proper operation.
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Greencastle, PA 17225
Bernard M.
Job Details: 02/24/2023
"Replaced all parts per previous tech, unit heats and spins as designed. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Harrisburg, PA 17111
Andrew S.
Job Details: 02/24/2023
"Cx complaint is that the unit filled with water but did not finish the cycle. Upon arrival I found and F2E1, F7E1 and an F0E3. I then ran the diag test and found that the unit was able to complete the cycle with no issues. I then tipped the unit back and found that the shim plate that was under the unit had white dust on it and the shield has wear marks in it from the drive pulley. The pad that the unit is sitting on is uneven and allowed the basket to rest on the shim plate under load. I informed the cx of the issue. The unit is functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ocean Pines, MD 21811
Michael E.
Job Details: 02/24/2023
"Replaced IM, inlet tube and inlet valve as per previous diagnosis. Tested unit and it is nnow working properly. Job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Stafford, VA 22556
Robert W.
Job Details: 02/24/2023
Replaced Motor abd blower and thermostat unit is now working properly.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near New Oxford, PA 17350
Bernard M.
Job Details: 02/24/2023
"Replaced control per previous tech, ran normal cycle and unit spun and heated as designed. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Norfolk, VA 23508
Austin D.
Job Details: 02/24/2023
"Chrissr7735811609cx complaint unit is shaking. checked the unit and found that the unit is shaking during the spin cycle. not walking all over the floor or anything like that. no error codes present. called manufacturer to document and to see if any recomendations would be given. checked all mechanical parts, suspension rods, leveling feet, etc. all working as designed."
We serviced a
JENN-AIR RANGE
Model JJW9830DDP
Near Leesburg, VA 20175
Ricky E.
Job Details: 02/24/2023
"fnd units lower oven latch stuck closed. reset power and ran lock test. unit unlocked, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Lexington Park, MD 20653
Shane B.
Job Details: 02/24/2023
quoted cx for new handles and screws. they declined to pay for repair. installed evap fan and restoed power. fan is working. unit is cooling properly. unit is workign as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dover, PA 17315
Sal R.
Job Details: 02/24/2023
"Per the previouse tech, I was able to access and replace the control console. I found the unit to be opperating as designed. UNit test good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Hanover, PA 17331
Bernard M.
Job Details: 02/24/2023
"Replaced burner, it comes on and adjusts from low to high. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Valley Lee, MD 20692
Shane B.
Job Details: 02/24/2023
installed both ordered parts. restored power. no saved IM error codes. IM completed harvest cycle and filled properly. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Leonardtown, MD 20650
Shane B.
Job Details: 02/24/2023
"cx complaint is the unit not making ice. temps in unit are good. water dispensor works and filter has recently been changed. i cycled IM, it never activated the valve. as long as door switch is held shut it just cycles over and over again, never stops. i found no ice blocking fill tube. replaced IM with preIDed part and tested again. IM cycled and filled properly. unit is workign as designed. cx pad in full."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Pawleys Island, SC 29585
Jason T.
Job Details: 02/24/2023
"Installed inlet valve, calibrated and tested unit...working as designed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near York, PA 17406
Drew B.
Job Details: 02/24/2023
replaced cooling fan and no issues present and checks good
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Smithfield, VA 23430
Zachery R.
Job Details: 02/24/2023
"cx complaint no dry times, checked unit, unit has 243vac supplied, element is working, drum is tumbling. coem to find poor airflow, adjusted vent, still no luck, advised cx to have vents/duct work cleaned."
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JW3
Near Camp Hill, PA 17011
Andrew S.
Job Details: 02/24/2023
Per previous tech I was able to access and repalce the LH Hinge assembly. Uni tis now functioning as intended. Job complete
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ00
Near La Plata, MD 20646
Shane B.
Job Details: 02/24/2023
cx complaint is the light not turning on under unit. cx replaced bulb after the original one blew but light will not turn on. confirmed complaint. i found the bulb was not blown but looked different from the preIDed bulb so i replaced it to be safe. replaced control board and restored power. unit is now working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mineral, VA 23117
Eric F.
Job Details: 02/24/2023
"Installed part, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gainesville, VA 20155
Daniel J.
Job Details: 02/24/2023
dishwasher f8 e4 error removed kick panel found connection loose to float switch ran twice no errors or leaks present checked hoses tight no water under sump no water on inner door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/24/2023
installed right side door and ice bin per notes
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Harrisburg, PA 17111
Marc M.
Job Details: 02/24/2023
installed all parts and completed DLMS calibration cycle. unit completed testing with no isses. unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Hampton, VA 23666
Orbie
Job Details: 02/24/2023
"cx complaint unit not drying efficiently. checked unit found no error codes, found heater element functioning as normal. advised cx to call back if problem persists."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Frederick, MD 21704
Justin S.
Job Details: 02/24/2023
replaced the controls and tested. the unit is now illuminating the display good. the unit is now good
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Moseley, VA 23120
John P.
Job Details: 02/24/2023
Installed blower wheel tested working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Ocean City, MD 21842
Michael E.
Job Details: 02/24/2023
Replaced the UI and the control that came with the UI as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Silver Spring, MD 20910
Brian F.
Job Details: 02/24/2023
"Cx states unit makes high pitched noise, ran timed dry cycle for 15 minutes, did not hear noise, ran install diagnostics, no noise. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Frederick, MD 21702
Ricardo S.
Job Details: 02/24/2023
CX CANCELLED THE APPOINTMENT
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/24/2023
Right front burner disconnected. Reconnected and tested for proper operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Murrells Inlet, SC 29576
Jason T.
Job Details: 02/24/2023
"Cx complaint, no freezer-fridge led lights, installed led module to complete the repair. Verified all led functions for proper operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dillsburg, PA 17019
Andrew S.
Job Details: 02/24/2023
Cx complaint is that the unit is unresponsive. I verified that the incoming voltage. I then tested the drain pump at the control and found it to be reading 19.2 Ohms. I then plugged the unit back in and found that it repowered. I entered diag and found an F0E5 and F0E9. I then ran the Calibration and diag cycle. The unit was able to complete both cycles without any errors. Unit is functioning as intended. I informed cx of the findings. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Waldorf, MD 20602
Shane B.
Job Details: 02/24/2023
"cx complaint is the unit displaying CL and leaving clothes soaking wet. no saved codes stored. i ran the service cycle, unit completed cycle with no issues. i powered the unit on and found some cycles have spin speed set to off (normal, towels, whites) i showed this to cx and showed her how to change the setting. i called techline, they advised CL means the cleaning cycle needs to be run. advised issue is with loading/ cycle selection. explained this to cx. she is not happy and says she wants unit replaced. unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Shawboro, NC 27973
Branden R.
Job Details: 02/24/2023
"cx complaint cold water side not working, it will start then it will not fill water operations-water fill . . . checked unit and added proper ser # to ticket checked and found no error codes stored to unit , disasembled and found valve connetion unseated from cold valve not allowing proper vac to valve reseated and tested all major componets everything checked good and unit is running as designed ."
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Edenton, NC 27932
Branden R.
Job Details: 02/24/2023
"cx under impression unit will be coverd by warrenty , advised cx unit is no longer under warrenty and service will be 120 not including parts or labor cx refused service at this time . Cx vary upset stating they will be reaching out to WP . (if WP helps cx send tech out with icemaker cx vary upset )"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Tyner, NC 27980
Branden R.
Job Details: 02/24/2023
cx under impression unit has 10 year warrenty advised unit is no longer under warrenty and service of 120 will be due today cx refused service at this time .
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 02/24/2023
CUstomers complaint is unit not washing just going straight to done. Going to pick up the part from tribles and come back to repair unit.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near ,
Eric W.
Job Details: 02/24/2023
cx complant of unit not drying dishes inspected unit found heater not comming on found of the heater wires not secur to heater rescured wire and retested unit
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hagerstown, MD 21740
Ken M.
Job Details: 02/24/2023
"Customer complaint is that the unit is still not spinning out properly. Checked for stored error codes and found F0E5 and F7E7. Ran test cycle and the unit can get up to speed, but takes a while to get there, it struggles. Ordering motor and capacitor.; ordrng 1 W11497303 (motor) and 1 W11428524 (capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Abingdon, MD 21009
Neil H.
Job Details: 02/24/2023
REPLACED THE GEARCASE AND SLIDER RECALB WASHER AND UNIT TESTED GOOD.
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Moyock, NC 27958
Branden R.
Job Details: 02/24/2023
cx complaint psafety washer lid lock & would not shut off checked unit and found control sending 120 vac to drain pump even when off checked pressure hose and everything checked good called techline to document and was advised to order control for unit called safety to document also .robert; ordrng 1 W11633362 (control)
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Suffolk, VA 23435
Zachery R.
Job Details: 02/24/2023
"rwplaced all parts, calibrated and tested, unit working as designed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Suffolk, VA 23434
Zachery R.
Job Details: 02/24/2023
"cx complaint same issue, called techline, spoke with chris was advised to replace harness, ordering harness to complete repair. 2 TECH 2 TECH; ordrng 1 W11136133 (harns-wire) and 1 W11157221 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Murrells Inlet, SC 29576
Jason T.
Job Details: 02/24/2023
"Cx complaint, top fridge led lights flicker, tested all circuits and found freezer led shorted, when removing the led found the insulatiomn in the cabinet liner caused the harness to seperate, pics on SD. Called Whirlpool Tech Line and spoke with Derrick to document findings REF #, unit is non-repairable, out of factory warranty, advised cx to contact Lowe's warranty in refernce to the unit, cx agreed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffolk, VA 23434
Zachery R.
Job Details: 02/24/2023
"cx complaint unit not completing cycle and making loud screeching noise, checked unit, unit displaying f7e5, come to find oil leaking from bearings onto clutch, also belt is defective allowing pulley to spin freely. ordering all parts needed to complete repair, advised cx they will be contacted for return visit.; ordrng 1 W11396716 (rods) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11283592 (motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 02/24/2023
"complaint is the unit not dispensing softener and a small piece of the dispensor coming out. cx said unit sometimes leaves clothes wet but that only happened a few times and its been a while since it happened. i showed cx that not all cycles are set to max spin, advised she check settings each time unit is used. found no saved codes. softerner dispensor is full and cleaned it out and reinstalled the divider. tested unit. unit completed service cycle and dispsnor drained properly. advised cx dilute softener with some water to help it flow. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Littlestown, PA 17340
Sal R.
Job Details: 02/24/2023
"Per the previouse tech , I was able to access and replace the water inlet valve. UNit test good.; ordrng 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Harrington, DE 19952
Taylor F.
Job Details: 02/24/2023
Cx complaint is button for pre soak falling off. Tested inspected and verifed complaint. Found push button to be defective and was able to correct with no parts needed. Tested unit and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Hanover, PA 17331
Sal R.
Job Details: 02/24/2023
"CX i found thatbafter the repair was completed thatb the unit contrinued to give a F5E4 error code. I am orderign 1 door lock (W10810403). Once the part is apporved, please have someone from the office call to set a retun date. I spoke to MR about this ticket.; ordrng 1 W10810403 (door lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/24/2023
washer bouncng during spin cycle ran calibration and high spin test repplaced suspension rods found one bent near the top ran calibration and diag spin normal
We serviced a
MAYTAG WASHER
Model MFW9700SQ0
Near York, PA 17403
Sal R.
Job Details: 02/24/2023
"CX complian tis that the unit is not completing a wash cycle and is giving a LF error code. I found that the utinwhen in test cycle the Hot side of the inlet valve is running for 2 min and not allowing much water in. The solenoid is loud and sounds as it is being taxed. I am ordering 1 water inlet valve. Once the part is avalible, please have someone formt eh office call to set a return date. I collected payment in the amount of $332.09 . CX is paid in full as of 2/24/23; ordrng 1 WP8182862 (Water Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Upper Marlboro, MD 20774
Robert A.
Job Details: 02/24/2023
Cx complaint that the unit is not dispensing detergent from the 'load and go'. I inspected the unit to confirm the complaint. I found no error codes and tested the detergent pump in component activation. The pump successfully dispensed the detergent. I checked the settings and the load and go feature was disabled. I thoroughly explained to her the purchase of each function and tested the load and go feature again for the cx. The unit is working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leesburg, VA 20176
Ricky E.
Job Details: 02/24/2023
"customer stated tha sparks came from under the turntable plate. verified issue, fnd turn table ring melted and was sparking against the bottom of the unit...; schdld next appmnt for 2/27 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Frankford, DE 19945
Michael E.
Job Details: 02/24/2023
Defrosted evap and replaced the evap heater with wire harness. Tested unit and it is now working properly. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aldie, VA 20105
Daniel J.
Job Details: 02/24/2023
console serperating allowing moisture to get into console ordering new console; ordrng 1 W11622495
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Laurel, MD 20723
Andrew H.
Job Details: 02/24/2023
Customer complaint is a unit has f2 e2 user interface failure error code. I found error code displayed. This is due to silver migration on the user interface. I replace user interface and tested unit. Units not working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Myrtle Beach, SC 29572
Paul F.
Job Details: 02/24/2023
New part was not correct. NTO icemaker.; ordrng 1 W11579560 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Abingdon, MD 21009
Neil H.
Job Details: 02/24/2023
REPLACED THE DOOR SWITCH UNIT CHECKED GOOD
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stephens City, VA 22655
Ezra M.
Job Details: 02/24/2023
Found grinding noise. ordering gearcase and clutch. will use slider on return visit.; ordrng 1 W11449841 (gearcase) and 1 W10754448 (clutch)
We serviced a
WHIRLPOOL FREEZER
Model JFC2290VEP8
Near Fairfax, VA 22033
Demonte S.
Job Details: 02/24/2023
Inspected the unit. Found that the cx is saying that the Refrigerator is leaking Water from the left side. Checked the Freezer. Found that the Ice Maker Fill Tube is Frozen. Removed all Ice. Trimed the Filled Tube. Tested the Ice Maker. No leaks. Unit is working as Designed.